HP Photosmart C6300 Basic Guide
HP Photosmart C6300 - All-in-One Printer Manual
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- HP Photosmart C6300 | Basic Guide - Page 1
HP Photosmart C6300 All-in-One series Basics Guide - HP Photosmart C6300 | Basic Guide - Page 2
such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. © 2007 Hewlett-Packard Development Company, L.P. Windows, Windows 2000, and Windows XP are U.S. registered - HP Photosmart C6300 | Basic Guide - Page 3
the ink cartridges...24 3 Troubleshooting and support Uninstall and reinstall the software 27 Setup troubleshooting...28 Network troubleshooting...30 Clear paper jams...33 Information on ink cartridges and the printhead 34 Support process...34 4 Technical information System requirements...35 - HP Photosmart C6300 | Basic Guide - Page 4
-in-One on an integrated wireless (WLAN 802.11) network" on page 4 Connect directly to a wireless-capable computer without a wireless router (ad hoc). "Set up the HP All-in-One using an ad hoc wireless connection" on page 7 Install the HP Photosmart Software for use in a "Install the software for - HP Photosmart C6300 | Basic Guide - Page 5
install the software. See this section: "What you need for a wired network" on page 3 "Connect the HP All-in-One to the network" on page 3 "Install the software computer or laptop with an Ethernet connection. NOTE: The HP All-in-One supports both 10 Mbps and 100 Mbps Ethernet networks. If you - HP Photosmart C6300 | Basic Guide - Page 6
or switch. 4. Once you have connected the product to the network, install the software. Set up the HP All-in-One on an integrated wireless (WLAN 802.11) network The HP All-in-One uses an internal networking component that supports a wireless network. For optimal performance and security in your - HP Photosmart C6300 | Basic Guide - Page 7
WLAN 802.11 network" on page 5 Next, connect the HP All-in-One to the wireless "Connect to an integrated wireless WLAN router, and run the Wireless Setup Wizard. 802.11 network" on page 5 Finally, install the software. "Install the software for a network connection" on page 11 What you need - HP Photosmart C6300 | Basic Guide - Page 8
name, see the documentation that came with your wireless router. NOTE: Before connecting to a wireless infrastructure network, ensure that an Ethernet cable is not connected to the HP All-in-One. To connect the product with the Wireless Setup Wizard 1. Write down the following information about your - HP Photosmart C6300 | Basic Guide - Page 9
, the wireless connection will fail. b. setup is successful. The wireless network test prints upon completion of the test. 7. When the product connects successfully to the network, go to your computer to install the software on each computer that will use the network. Set up the HP All-in-One - HP Photosmart C6300 | Basic Guide - Page 10
operating systems" on page 9 Next, run the Wireless Setup Wizard. "Connect to a wireless ad hoc network" on page 10 Finally, install the software. "Install the software for a network connection" on page 11 What you need for an ad hoc network To connect the HP All-in-One to a Windows computer - HP Photosmart C6300 | Basic Guide - Page 11
wireless connection will fail. system other than Windows Vista or Windows XP, HP recommends that you use the configuration program that came with your wireless LAN card. To find the configuration program for your wireless LAN card, access your computer's list of programs. Set up the HP All-in-One - HP Photosmart C6300 | Basic Guide - Page 12
wireless ad hoc network You can use the Wireless Setup Wizard to connect the HP All-in-One to a wireless ad hoc network. To connect to a wireless ad hoc network 1. Press Setup ) and lowercase (small) letters. Otherwise, the wireless connection will fail. c. When you are finished entering the new - HP Photosmart C6300 | Basic Guide - Page 13
software. NOTE: You can print the Wireless Network Test report at the end of a successful Wireless Setup Wizard connection which can help identify any potential future issues with the network setup. Install the software for a network connection Use this section to install the HP Photosmart software - HP Photosmart C6300 | Basic Guide - Page 14
to a computer on a network, for each additional computer you must install the HP All-in-One software. During installation of a wireless connection, the software will discover the product on the network. Once you have set up the HP All-in-One on the network you will not need to configure it again - HP Photosmart C6300 | Basic Guide - Page 15
and your computer. If you are having problems such as: • Printer not found when installing HP software • Unable to print, print job stuck in queue or printer goes offline • Scan communication errors or scanner busy messages • Unable to see printer status on your computer The firewall might be - HP Photosmart C6300 | Basic Guide - Page 16
427 • TCP port: 9220 Product installation UDP port: 427 Manage your network settings The HP All-in-One control panel enables you to perform a variety of network management tasks. This includes printing the network settings, restoring the network defaults, turning the wireless radio on and off, and - HP Photosmart C6300 | Basic Guide - Page 17
wireless radio on and off The wireless radio is off by default, but when you install the software and connect the HP All-in-One to the network, the wireless issue will be included on the printed report. You can print the wireless network test at any time. 1. Press Setup. 2. Press the down arrow - HP Photosmart C6300 | Basic Guide - Page 18
guide introduces basic operations and troubleshooting, as well as provides information for contacting HP support and ordering supplies. The onscreen Help details the full range of features and functions, including use of the HP Photosmart Software that came with the HP All-in-One. The HP All-in-One - HP Photosmart C6300 | Basic Guide - Page 19
diagram and related table provide a quick reference to the HP All-in-One control panel features. HP All-in-One overview Label 1 2 3 4 5 6 Icon 7 use the arrow buttons to pan around the photo and select a different area to print. Zoom in +: Zooms in to enlarge the image on the display. You can - HP Photosmart C6300 | Basic Guide - Page 20
Here guide provides instructions for setting up your HP All-in-One and installing software. Make sure you follow the steps in the Start Here guide in order. If you have problems during setup, see Troubleshooting in the last section of the Start Here guide, or see "Troubleshooting and support" on - HP Photosmart C6300 | Basic Guide - Page 21
• Windows: Click Start > All Programs > HP > Photosmart C6300 All-in-One series > Help. • Macintosh: Open the HP Device Manager and click the ? icon. Next, click the main menu and select Photosmart C6300 All-in-One series. HP Web site If you have Internet access, you can get help and support from - HP Photosmart C6300 | Basic Guide - Page 22
product is servicing the ink cartridges or otherwise engaged in a task, the paper stop inside the guide. 5. Lower the output tray. Pull the tray extender towards you, as far as it will go. Flip the paper catch at the end of the tray extender to open the extender the rest of the way. HP All-in-One - HP Photosmart C6300 | Basic Guide - Page 23
until it stops at the edge of the paper. Do not overload the photo tray; make sure the stack of photo paper fits within the photo tray and is no higher than the top of the paper-width guide. HP All-in-One overview 5. Lower the photo tray lid. Avoid paper jams To help avoid - HP Photosmart C6300 | Basic Guide - Page 24
papers that are specifically designed for the type of project you are printing along with genuine HP ink. HP papers and HP ink are specifically designed to work well together to provide high-quality output. HP All-in-One overview 1 Memory Stick, Memory Stick Pro, Memory Stick Select, Memory Stick - HP Photosmart C6300 | Basic Guide - Page 25
control panel of the HP All-in-One only. NOTE: You can also use the software you installed with the HP All-in-One to scan images. Using this software, you can edit a scanned image and create special projects using a scanned image. To scan to a computer 1. Load your original print side down on the - HP Photosmart C6300 | Basic Guide - Page 26
for the first time, make sure you follow the instructions in the Start Here guide for installing the printhead and the ink cartridges. If you do not already have replacement ink cartridges for the HP All-in-One, to order cartridges, go to www.hp.com/buy/supplies. If prompted, choose your country - HP Photosmart C6300 | Basic Guide - Page 27
fail. 5. Twist the orange cap to snap it off. HP All-in-One overview 6. Using the colored shaped icons for help, slide the ink cartridge into the empty slot until it clicks into place and is seated firmly in the slot. CAUTION: Do not lift the latch handle on the print carriage to install the ink - HP Photosmart C6300 | Basic Guide - Page 28
Chapter 2 7. Repeat steps 3 through 6 for each ink cartridge you are replacing. 8. Close the ink cartridge door. HP All-in-One overview 26 HP All-in-One overview - HP Photosmart C6300 | Basic Guide - Page 29
installation CD, you can download the software from www.hp.com/support. 7. Follow the onscreen instructions and the instructions provided in the Start Here guide that came with the product. When the software installation is complete, the HP Digital Imaging Monitor icon appears in the Windows system - HP Photosmart C6300 | Basic Guide - Page 30
a problem, contact HP support for service. Go to: www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for technical support. Cause: You might need assistance to enable the product or software to function properly. Troubleshooting and support 28 Troubleshooting - HP Photosmart C6300 | Basic Guide - Page 31
been a problem with one or more of the ink cartridges. If this did not solve the issue, try the next solution. Solution 5: Load paper in the input tray Solution: Load paper in the input tray. Cause: The product might have been out of paper. Troubleshooting and support Setup troubleshooting 29 - HP Photosmart C6300 | Basic Guide - Page 32
click Settings, click Other Settings, select Network Toolbox, and then select the Wireless Setup Wizard link. 3. If the previous steps do not solve the problem and you have successfully installed the HP Photosmart Software on your computer, run the Network Diagnostic tool. NOTE: The diagnostic test - HP Photosmart C6300 | Basic Guide - Page 33
you are able to access the Internet, you can also access the HP Network Assistant at http:// www.hp.com/sbso/wireless/tools-setup.html?jumpid=reg_R1002_USEN for help in setting up a network. Step 2: Make sure that the HP All-in-One is connected to your network If your product is not connected to the - HP Photosmart C6300 | Basic Guide - Page 34
to scan or print) to see if your network setup was successful. If you cannot access the HP Photosmart C6300 All-in-One series home page or are still having problems using the product over the network, continue to the next section regarding firewalls. Step 3: Check to see if the firewall software is - HP Photosmart C6300 | Basic Guide - Page 35
help. Step 5: Make sure the HP Network Devices Support service is running To restart the HP Network Device Support service 1. Delete any print jobs currently in the print queue. 2. Do one of the following, depending on your operating system: • Windows XP: Click Start, right-click My Computer - HP Photosmart C6300 | Basic Guide - Page 36
a significant decrease in print quality. • Do not clean the printhead unnecessarily. This wastes ink and shortens the life of the cartridges. • Handle ink cartridges carefully. Dropping, jarring, or rough handling during installation can cause temporary printing problems. Support process If you have - HP Photosmart C6300 | Basic Guide - Page 37
System requirements Software system requirements are located in the Readme file. Product specifications For product specifications, go to the HP Web site at www.hp.com/support of supported media sizes, see the printer software. Physical HP Photosmart C6300 All-in-One series, etc.) or - HP Photosmart C6300 | Basic Guide - Page 38
Chapter 4 Warranty Technical information 36 Technical information - HP Photosmart C6300 | Basic Guide - Page 39
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Basics Guide
HP Photosmart C6300 All-in-One series