HP Photosmart Plus All-in-One Printer - B209 User Guide - Page 82

Step 1: Press the, button to turn on the product

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Solve a problem Chapter 12 Step 1: Press the On button to turn on the product Solution: Look at the display on the product. If the display is blank and the On button is not lit, the product is turned off. Make sure the power cord is firmly connected to the product and plugged into a power outlet. Press the On button to turn on the product. Cause: The product might not have been turned on. If this did not solve the issue, try the next solution. Step 2: Set your product as the default printer Solution: Check your computer documentation to change your product to be the default printer. Cause: You sent the print job to the default printer, but this product was not the default printer. If this did not solve the issue, try the next solution. Step 3: Check the connection between the product and computer Solution: Check the connection from the product to your computer. Verify that the USB cable is securely plugged into the USB port on the back of the product. Make sure the other end of the USB cable is plugged into a USB port on your computer. After the cable is connected properly, turn off the product and then on again. If the product is connected to the computer through a wired, wireless, or Bluetooth connection, make sure that the respective connections are active and the product is turned on. For more information on setting up the product and connecting it to your computer, see the setup instructions guide that came with the product. Cause: The product and computer were not communicating with each other. If this did not solve the issue, try the next solution. 80 Solve a problem

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Step 1: Press the
On
button to turn on the product
Solution:
Look at the display on the product. If the display is blank and the
On
button is not lit, the product is turned off. Make sure the power cord is firmly connected
to the product and plugged into a power outlet. Press the
On
button to turn on the
product.
Cause:
The product might not have been turned on.
If this did not solve the issue, try the next solution.
Step 2: Set your product as the default printer
Solution:
Check your computer documentation to change your product to be the
default printer.
Cause:
You sent the print job to the default printer, but this product was not the
default printer.
If this did not solve the issue, try the next solution.
Step 3: Check the connection between the product and computer
Solution:
Check the connection from the product to your computer. Verify that the
USB cable is securely plugged into the USB port on the back of the product. Make
sure the other end of the USB cable is plugged into a USB port on your computer.
After the cable is connected properly, turn off the product and then on again. If the
product is connected to the computer through a wired, wireless, or Bluetooth
connection, make sure that the respective connections are active and the product is
turned on.
For more information on setting up the product and connecting it to your computer,
see the setup instructions guide that came with the product.
Cause:
The product and computer were not communicating with each other.
If this did not solve the issue, try the next solution.
Chapter 12
80
Solve a problem
Solve a problem