HP Photosmart Plus All-in-One Printer - B209 User Guide - Page 86
Check paper, Check product, Printer Services
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Chapter 12 Check paper Follow these steps. • Step 1: Use the correct paper type • Step 2: Load the stack of paper correctly Step 1: Use the correct paper type Solution: HP recommends that you use HP papers or any other paper type that is appropriate for the product. Make sure only one type of paper is loaded at a time. Always make sure the paper you are printing on is flat. For best results when printing images, use HP Advanced Photo Paper. Cause: The paper type was incorrect or more than one type of paper was loaded. Solve a problem Step 2: Load the stack of paper correctly Solution: Remove the stack of paper from the input tray, reload the paper, and then slide the paper width guide inward until it stops at the edge of the paper. NOTE: Do not leave unused photo paper in the input tray. The paper might start to curl, which could reduce the quality of your printout. For best results, do not allow printed photos to stack up in the output tray. For more information, see: "Load media" on page 24 Cause: The paper was loaded incorrectly. Check product Follow these steps. • Step 1: Align the printer • Step 2: Clean the printhead Step 1: Align the printer Solution: Aligning the printer can help ensure excellent print quality. To align the printer from the HP Photosmart Software 1. Load letter or A4 unused plain white paper into the input tray. 2. In the HP Solution Center, click Settings. 3. In the Print Settings area, click Printer Toolbox. NOTE: You can also open the Printer Toolbox from the Print Properties dialog box. In the Print Properties dialog box, click the Features tab, and then click Printer Services. The Printer Toolbox appears. 4. Click the Device Services tab. 84 Solve a problem