HP Photosmart Plus All-in-One Printer - B209 User Guide - Page 88

Check the print settings

Solution:

Try the following:

•

Check the print settings to see if the color settings are incorrect.

For example, check to see if the document is set to print in grayscale. Or, check

to see if advanced color settings such as saturation, brightness, or color tone, are

set to modify the appearance of colors.

•

Check the print quality setting and make sure it matches the type of paper loaded

in the product.

You might need to choose a lower print quality setting if colors are running into

each other. Or, choose a higher setting if you are printing a high-quality photo,

and then make sure photo paper such as HP Advanced Photo Paper is loaded in

the paper tray. For information on using the maximum dpi mode, see

“

Print using

the maximum dpi” on page 43

.

•

Make sure the margin settings for the document do not exceed the printable area

of the product.

To select a print speed or quality

1.

Make sure you have paper loaded in the input tray.

2.

On the

File

menu in your software application, click

Print

.

3.

Make sure the product is the selected printer.

4.

Click the button that opens the

Properties

dialog box.

Depending on your software application, this button might be called

Properties

,

Options

,

Printer Setup

,

Printer

, or

Preferences

.

5.

Click the

Features

tab.

6.

In the

Paper Type

drop-down list, select the type of paper that you have loaded.

7.

In the

Print Quality

drop-down list, select the appropriate quality setting for your

project.

NOTE:

To find out what dpi the product will print based on the paper type

and print quality settings you selected, click

Resolution

.

To check your margin settings

1.

Preview your print job before sending it to the product.

In most software applications, click the

File

menu, and then click

Print Preview

.

2.

Check the margins.

The product uses the margins you have set in your software application, as long

as they are greater than the minimum margins the product supports. For more

information about setting margins in your software application, see the

documentation that came with the software.

3.

Cancel the print job if the margins are not satisfactory, and then adjust the margins

in your software application.

Cause:

The settings were not set correctly.

Reset the product

Solution:

Turn off the product, and then unplug the power cord. Plug the power

cord back in, and then press the

On

button to turn on the product.

Chapter 12

86

Solve a problem

Solve a problem

Section	Page
Contents	3
HP Photosmart Plus B209 series Help	5
Finish setting up the HP Photosmart	7
Add the HP Photosmart to a network	7
Install the software for a network connection	12
Set up a Bluetooth connection	13
Get to know the HP Photosmart	17
Printer parts	18
Control panel features	20
How do I?	21
Print	33
Print documents	33
Print photos	34
Print a creative project	40
Print a Web page	44
Print forms and templates (Quick Forms)	44
Scan	51
Scan to a computer	51
Scan to a memory card or USB storage device	52
Copy	57
Copy text or mixed documents	58
Reprint photos	65
Save photos	67
Save photos to your computer	67
Back up photos to a USB storage device	68
Maintain the HP Photosmart	69
Check the estimated ink levels	69
Order ink supplies	70
Replace the cartridges	70
Cartridge warranty information	72
Print and evaluate a print quality report	73
Solve a problem	77
HP support	77
HP support by phone	77
Phone support period	77
Placing a call	78
After the phone support period	78
Additional warranty options	78
Setup troubleshooting	79
The product will not turn on	79
After setting up the product, it does not print	81
Uninstall and reinstall the software	83
Print troubleshooting	85
Check cartridges	85
Check paper	86
Check product	86
Print quality troubleshooting	89
Memory card troubleshooting	89
The product does not read the memory card	89
The photos on the memory card do not transfer to my computer	90
Photos in a connected digital camera with PictBridge do not print	91
Scan troubleshooting	92
Text is incorrect or missing	93
Copy troubleshooting	94
Fit to Page is not working as expected	94
Errors	94
Product messages	95
Photo tray problem	95
Missing HP Photosmart Software	96
File messages	97
Photos not found	98
Supported file types for the product	98
File corrupted	98
General user messages	99
Memory card error	99
Cannot crop	100
Paper messages	102
Ink cartridge and printhead messages	102
General printer error	103
Incompatible ink cartridges	104
Ink cartridge problem	105
Check ink cartridges	112
Printhead problem	117
Technical information	127
Notice	127
Cartridge chip information	127
Specifications	128
Environmental product stewardship program	129
Eco-Tips	130
Paper use	130
Plastics	130
Material safety data sheets	130
Recycling program	131
HP inkjet supplies recycling program	131
Set the Energy Save Mode	131
Power consumption	131
Disposal of waste equipment by users in private households in the European Union	132
Chemical Substances	132
Toxic and hazardous substance table	133
Battery disposal in the Netherlands	133
Battery disposal in Taiwan	133
Attention California users	133
EU battery directive	134
Regulatory notices	135
Regulatory model identification number	135
FCC statement	135
VCCI (Class B) compliance statement for users in Japan	136
Notice to users in Japan about the power cord	136
Notice to users in Korea	136
HP Photosmart Plus B209 series declaration of conformity	137
Regulatory wireless statements	138
Exposure to radio frequency radiation	138
Notice to users in Brazil	138
Notice to users in Canada	138
European Union regulatory notice	139
Notice to users in Taiwan	140

HP Photosmart Plus All-in-One Printer - B209 User Guide - Page 88

Print Preview

Page 88 highlights