HP Photosmart Plus All-in-One Printer - B209 User Guide - Page 98

Photos not found, Supported file types for the product, File corrupted

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Solve a problem Chapter 12 Photos not found Try the following solutions. • Solution 1: Reinsert the memory card • Solution 2: Print photos from the computer Solution 1: Reinsert the memory card Solution: Reinsert the memory card. If this does not work, retake the photos with your digital camera. If you already transferred the files to your computer, try printing those files by using the product software. The copies might not be damaged. Cause: Some of the files on the inserted memory card or attached storage device were damaged. If this did not solve the issue, try the next solution. Solution 2: Print photos from the computer Solution: Take some photos with your digital camera, or if you previously saved photos on your computer, you can print them using the product software. Cause: No photos were found on the memory card. File not found Solution: Close some applications and try the task again. Cause: There was not enough available memory on your computer to create a print preview file. Invalid file name Solution: Make sure that you are not using any invalid symbols in the file name. Cause: The file name you entered was invalid. Supported file types for the product The product software only recognizes JPG and TIF images. File corrupted Try the following solutions. • Solution 1: Reinsert the memory card in the product • Solution 2: Reformat the memory card in your digital camera. 96 Solve a problem

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Photos not found
Try the following solutions.
•
Solution 1: Reinsert the memory card
•
Solution 2: Print photos from the computer
Solution 1: Reinsert the memory card
Solution:
Reinsert the memory card. If this does not work, retake the photos with
your digital camera. If you already transferred the files to your computer, try printing
those files by using the product software. The copies might not be damaged.
Cause:
Some of the files on the inserted memory card or attached storage device
were damaged.
If this did not solve the issue, try the next solution.
Solution 2: Print photos from the computer
Solution:
Take some photos with your digital camera, or if you previously saved
photos on your computer, you can print them using the product software.
Cause:
No photos were found on the memory card.
File not found
Solution:
Close some applications and try the task again.
Cause:
There was not enough available memory on your computer to create a print
preview file.
Invalid file name
Solution:
Make sure that you are not using any invalid symbols in the file name.
Cause:
The file name you entered was invalid.
Supported file types for the product
The product software only recognizes JPG and TIF images.
File corrupted
Try the following solutions.
•
Solution 1: Reinsert the memory card in the product
•
Solution 2: Reformat the memory card in your digital camera.
Chapter 12
96
Solve a problem
Solve a problem