HP Photosmart Premium Fax e-All-in-One Printer - C410 User Guide - Page 147
Cause, came with it.
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Solve a problem Make sure you used the phone cord supplied in the box with the product to connect to the telephone wall jack. One end of this special 2-wire phone cord should be connected to the port labeled 1LINE on the back of the product and the other end to your telephone wall jack, as shown below. 1 Telephone wall jack 2 Use the phone cord supplied in the box with the product If you used a 4-wire phone cord, disconnect it, find the supplied 2-wire phone cord, and then connect the 2-wire phone cord to the port labeled 1-LINE on the back of the product. If the product came with a 2-wire phone cord adapter, you can use it with a 4-wire phone cord, in case the supplied 2-wire phone cord is too short. Attach the 2-wire phone cord adapter to the port labeled 1-LINE on the back of the product. Attach your 4-wire phone cord to the open port on the adapter and to the telephone wall jack. For more information on using the 2-wire phone cord adapter, see the documentation that came with it. For more information on setting up the product, see the printed documentation that came with the product. Cause: The wrong phone cord was used to connect the product or the phone cord was plugged into the wrong port. If this did not solve the issue, try the next solution. Fax troubleshooting 145