Home » HP Manuals » Multifunction Devices » HP Photosmart Premium Fax e-All-in-One Printer - C410 » Manual Viewer

HP Photosmart Premium Fax e-All-in-One Printer - C410 User Guide - Page 17

Tips for setting up and using a networked printer

View all HP Photosmart Premium Fax e-All-in-One Printer - C410 manuals

Add to My Manuals
Save this manual to your list of manuals

Page 17 highlights

To install the Windows HP Photosmart Software on a networked computer 1. Quit all applications running on your computer. 2. Insert the installation CD that came with the product into the CD-ROM drive on your computer and follow the onscreen instructions. NOTE: If the HP Photosmart is not connected to a network, run the Wireless Setup Wizard from the Network menu on the HP Photosmart. If during software installation, the software cannot find the product on the network or you were unable to successfully run the Wireless Setup Wizard, you will be prompted to temporarily connect the product to the computer using the USB setup cable to install the HP Photosmart on your network. Do not connect the USB setup cable to the computer until prompted. 3. If a dialog box about firewalls appears, follow the instructions. If you see firewall popup messages, you must always accept or allow the pop-up messages. 4. On the Connection Type screen, select an appropriate option, and then click Next. The Searching screen appears as the Setup program searches for the product on the network. 5. On the Printer Found screen, verify that the printer description is correct. If more than one printer is found on the network, the Printers Found screen appears. Select the product you want to connect. 6. Follow the prompts to install the software. When you have finished installing the software, the product is ready for use. 7. To test your network connection, go to your computer and print a self-test report to the product. Tips for setting up and using a networked printer Use the following tips to set up and use a networked printer: • When setting up the wireless networked printer, make sure your wireless router or access point is powered on. The printer searches for wireless routers, then lists the detected network names on the display. • To verify the wireless connection, check the blue wireless light on the Wireless button. ◦ If the light is off, this indicates that the wireless radio is off and the HP Photosmart is not connected to the network. ◦ If the light is on, this indicates that the wireless radio is on and there is a network connection. ◦ If the light is blinking, this indicates that the wireless radio is on but there is no network connection. • If your computer is connected to a Virtual Private Network (VPN), you need to disconnect from the VPN before you can access any other device on your network, including the printer. • To learn more about how to find your network security settings, change from a USB to a wireless connection, and work with your firewall and anti-virus programs during printer setup, see the printed documentation for information. Finish setting up the HP Photosmart Add the HP Photosmart to a network 15

Section	Page
Contents	3
HP Photosmart Premium Fax C410 series Help	5
How do I?	7
Finish setting up the HP Photosmart	9
Add the HP Photosmart to a network	9
Install the software for a network connection	16
Tips for setting up and using a networked printer	17
Set up the HP Photosmart for faxing	18
Get to know the HP Photosmart	39
Printer parts	39
Control panel features	42
Display icons	43
HP Apps Manager	44
Print	53
Print documents	53
Print photos	54
Print a creative project	60
Print a Web page	66
Print forms and templates (Quick Forms)	66
Print from anywhere	71
Get started using HP ePrint	71
Print a document from anywhere	72
Learn more about using HP ePrint	72
Print from the Web without a computer	73
Get started using HP Apps	73
Print a Web page using HP Apps	73
Learn more about using HP Apps	73
Scan	75
Scan to a computer	75
Scan to a memory card or USB storage device	76
Copy	81
Copy text or mixed documents	81
Fax	89
Send a fax	89
Receive a fax	94
Save photos	97
Save photos to your computer	97
Back up photos from a memory card to a USB storage device	98
Work with cartridges	101
Check the estimated ink levels	101
Order ink supplies	102
Replace the cartridges	102
Cartridge warranty information	104
Print and evaluate a print quality report	105
Solve a problem	109
HP support	109
Support process	109
HP support by phone	109
Phone support period	110
Placing a call	110
Support phone numbers	110
After the phone support period	112
Additional warranty options	112
Setup troubleshooting	112
The product will not turn on	112
After setting up the product, it does not print	115
Uninstall and reinstall the software	120
Improve print quality	121
Print troubleshooting	128
Envelopes print incorrectly	128
The product prints meaningless characters	129
The margins are not printing as expected	130
A blank page came out while printing	131
The product prints slowly	132
Memory card troubleshooting	133
The product does not read the memory card	133
The photos on the memory card do not transfer to my computer	135
Scan troubleshooting	136
Text is incorrect or missing	138
Copy troubleshooting	139
Nothing happens when I try to copy	139
Fit to Page is not working as expected	142
Fax troubleshooting	144
The product is having problems sending and receiving faxes	144
The product cannot send faxes, but can receive faxes	152
The product is having problems sending a manual fax	154
Pages of a fax I sent are missing	156
The quality of the fax I sent is poor	158
Fax transmission is slow	160
Fax tones are recorded on my answering machine	162
The product cannot receive faxes, but can send faxes	164
The product is having problems receiving a manual fax	170
The product is not answering incoming fax calls	172
Pages of a fax I received are missing	175
Faxes are received but do not print	175
Parts of a fax I received are cut off	177
I hear static on my telephone line since connecting the product	183
The fax test failed	185
I am having problems faxing over the Internet using IP phone	190
Errors	193
Product messages	194
Photo tray problem	194
Missing HP Photosmart Software	196
File messages	197
Photos not found	198
Supported file types for the product	199
File corrupted	199
General user messages	199
Memory card error	200
Cannot crop	200
Card access error	201
Paper messages	203
Power and connection messages	203
Ink cartridge and printhead messages	203
General printer error	204
Incompatible ink cartridges	205
Ink cartridge problem	206
Check ink cartridges	213
Install printhead and then cartridges	215
Printhead appears to be missing or damaged	220
Printhead problem	225
Ink cartridge is missing, incorrectly installed, or not intended for your product	231
Technical information	239
Notice	239
Cartridge chip information	239
Specifications	240
Environmental product stewardship program	242
Eco-Tips	243
Paper use	243
Plastics	243
Material safety data sheets	243
Recycling program	243
HP inkjet supplies recycling program	244
Power consumption	244
Disposal of waste equipment by users in private households in the European Union	245
Chemical Substances	245
Toxic and hazardous substance table	246
Battery disposal in the Netherlands	246
Battery disposal in Taiwan	246
Attention California users	246
EU battery directive	247
Regulatory notices	248
Regulatory model identification number	248
FCC statement	249
VCCI (Class B) compliance statement for users in Japan	249
Notice to users in Japan about the power cord	249
Notice to users in Korea	250
Notice to users in Germany	250
Noise emission statement for Germany	250
HP Photosmart Premium Fax C410 series declaration of conformity	251
Regulatory wireless statements	251
Exposure to radio frequency radiation	252
Notice to users in Brazil	252
Notice to users in Canada	252
European Union regulatory notice	253
Notice to users in Taiwan	253
Regulatory telecommunication notices	254
Notice to users of the U.S. telephone network: FCC requirements	255
Notice to users of the Canadian telephone network	256
Notice to users in the European Economic Area	257
Notice to users of the German telephone network	257
Australia wired fax statement	257
Japan safety statement	258

Match case Limit results 1 per page

To install the Windows HP Photosmart Software on a networked computer

Quit all applications running on your computer.

Insert the installation CD that came with the product into the CD-ROM drive on your

computer and follow the onscreen instructions.

NOTE:

If the HP Photosmart is not connected to a network, run the

Wireless

Setup Wizard

from the

Network

menu on the HP Photosmart. If during software

installation, the software cannot find the product on the network or you were

unable to successfully run the

Wireless Setup Wizard

, you will be prompted to

temporarily connect the product to the computer using the USB setup cable to

install the HP Photosmart on your network. Do not connect the USB setup cable

to the computer

until

prompted.

If a dialog box about firewalls appears, follow the instructions. If you see firewall pop-

up messages, you must always accept or allow the pop-up messages.

On the

Connection Type

screen, select an appropriate option, and then click

The

Searching

screen appears as the Setup program searches for the product on

the network.

On the

Printer Found

screen, verify that the printer description is correct.

If more than one printer is found on the network, the

Printers Found

screen appears.

Select the product you want to connect.

Follow the prompts to install the software.

When you have finished installing the software, the product is ready for use.

To test your network connection, go to your computer and print a self-test report to

the product.

Tips for setting up and using a networked printer

Use the following tips to set up and use a networked printer:

•

When setting up the wireless networked printer, make sure your wireless router or

access point is powered on. The printer searches for wireless routers, then lists the

detected network names on the display.

•

To verify the wireless connection, check the blue wireless light on the

Wireless

button.

◦

If the light is off, this indicates that the wireless radio is off and the HP Photosmart

is not connected to the network.

◦

If the light is on, this indicates that the wireless radio is on and there is a network

connection.

◦

If the light is blinking, this indicates that the wireless radio is on but there is no

network connection.

•

If your computer is connected to a Virtual Private Network (VPN), you need to

disconnect from the VPN before you can access any other device on your network,

including the printer.

•

To learn more about how to find your network security settings, change from a USB

to a wireless connection, and work with your firewall and anti-virus programs during

printer setup, see the printed documentation for information.

Add the HP Photosmart to a network

Finish setting up the HP Photosmart