HP Photosmart Premium Fax e-All-in-One Printer - C410 User Guide - Page 197
File messages, Solution 3: Turn on the computer
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Solve a problem Solution 3: Turn on the computer Solution: Turn on the computer Cause: The computer was turned off. If this did not solve the issue, try the next solution. Solution 4: Check the connection from the product to your computer Solution: Check the connection from the product to your computer. Verify that the USB cable is securely plugged into the USB port on the back of the product. Make sure the other end of the USB cable is plugged into a USB port on your computer. After the cable is connected properly, turn off the product and then on again. If the product is connected to the computer through a wired or wireless connection, make sure that the respective connections are active and the product is turned on. For more information on setting up the product and connecting it to your computer, see the setup information that came with the product. Cause: The product was not properly connected to the computer. File messages The following is a list of file-related error messages: • Error reading or writing the file • Unreadable files. NN files could not be read • Photos not found • File not found • Invalid file name • Supported file types for the product • File corrupted Error reading or writing the file Solution: Check to see if you have the right folder and file name. Errors 195