HP Photosmart Premium e- Printer - C310 User Guide
HP Photosmart Premium e- Printer - C310 Manual
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- HP Photosmart Premium e- Printer - C310 | User Guide - Page 1
HP Photosmart Premium e-All-in-One C310 series - HP Photosmart Premium e- Printer - C310 | User Guide - Page 2
- HP Photosmart Premium e- Printer - C310 | User Guide - Page 3
HP Photosmart Printer parts...5 Tips for getting to know the printer...6 3 How do I?...7 4 Print Load media...11 Tips for print success...14 5 Copy and scan Scan to a computer...17 Copy text or mixed documents...18 Tips for copy and scan success...20 6 Work with cartridges Check the estimated ink - HP Photosmart Premium e- Printer - C310 | User Guide - Page 4
2 Contents - HP Photosmart Premium e- Printer - C310 | User Guide - Page 5
C310 series Help 1 HP Photosmart Premium e-All-in-One C310 series Help For information about the HP Photosmart, see: • Get to know the HP Photosmart • How do I? • Print • Copy and scan • Work with cartridges • Connectivity • Technical information • Get more help HP Photosmart Premium e-All-in-One - HP Photosmart Premium e- Printer - C310 | User Guide - Page 6
Chapter 1 HP Photosmart Premium e-All-inOne C310 series Help 4 HP Photosmart Premium e-All-in-One C310 series Help - HP Photosmart Premium e- Printer - C310 | User Guide - Page 7
2 Get to know the HP Photosmart • Printer parts • Tips for getting to know the printer Printer parts • Front view of the printer Get to know the HP Photosmart 1 Lid 2 Lid Backing 3 Glass 4 Color graphics display (also referred to as the display) 5 Photo tray 6 Paper-width guide for the photo tray - HP Photosmart Premium e- Printer - C310 | User Guide - Page 8
Chapter 2 15 Cartridge access area 16 Printhead assembly 17 Model number location 18 Rear USB port 19 Power connection (Use only with the power adapter supplied by HP.) 20 Two-sided printing accessory Tips for getting to know the printer Use the following tips to get to know the printer: • Learn - HP Photosmart Premium e- Printer - C310 | User Guide - Page 9
do I? This section contains links to commonly performed tasks, such as printing photos, scanning, and making copies. • Scan to a computer • Replace the cartridges • Copy text or mixed documents • Load media • Clear the paper jam from the two-sided printing accessory. How do I? How do I? 7 - HP Photosmart Premium e- Printer - C310 | User Guide - Page 10
Chapter 3 How do I? 8 How do I? - HP Photosmart Premium e- Printer - C310 | User Guide - Page 11
print quality, print on specific types of paper or transparency film, or use special features. To print from a software application 1. Make sure you have paper loaded in the paper tray. 2. On the File menu in your software application, click Print. 3. Make sure the product is the selected printer - HP Photosmart Premium e- Printer - C310 | User Guide - Page 12
printout. For best results, do not allow printed photos to stack up in the paper tray. Related topics • Load media Tips for print success Print envelopes With the HP Photosmart, you can print on a single envelope, a group of envelopes, or label sheets designed for inkjet printers. 10 Print Print - HP Photosmart Premium e- Printer - C310 | User Guide - Page 13
windows. They can get stuck in the rollers and cause paper jams. 4. Slide the paper-width guide inward against the stack of labels or envelopes until the guide stops. 5. If you are printing on envelopes, do the following: a. Display the print settings, and click the Features tab. b. In the Resizing - HP Photosmart Premium e- Printer - C310 | User Guide - Page 14
the photo tray. Slide paper-width guide outwards. Remove all paper from the main input tray. Print b. Load paper. Insert stack of paper into main input tray with short edge forward and print side down. Slide stack of paper forward until it stops. Slide paper-width guide inward until it stops at - HP Photosmart Premium e- Printer - C310 | User Guide - Page 15
main input tray, with envelope flaps on left and facing up. Slide stack of envelopes forward until it stops. Slide paper-width guide inward against stack of envelopes until it stops. Print Lower the photo tray. 2. View the animation for this topic. Some screens that appear in the animation may not - HP Photosmart Premium e- Printer - C310 | User Guide - Page 16
Make sure the cartridges have sufficient ink. To check the estimated ink levels, follow the instruction in the Tools menu on the display. Alternatively, you can check the ink levels in Printer Toolbox from the software. • Load a stack of paper, not just one page. Use clean and flat paper of the same - HP Photosmart Premium e- Printer - C310 | User Guide - Page 17
the margin settings for the document exceed the printable area of the printer. • Learn how to share your photos online and order prints. Click here to go online for more information. • Learn about Apps Manager for printing recipes, coupons, and other content from the web, simply and easily. Click - HP Photosmart Premium e- Printer - C310 | User Guide - Page 18
Chapter 4 Print 16 Print - HP Photosmart Premium e- Printer - C310 | User Guide - Page 19
mixed documents • Tips for copy and scan success Scan to a computer To scan to a computer 1. Load original. a. Lift lid on product. b. Load original print side down on right front corner of glass. c. Close lid. 2. Start scan. a. On the Home screen, highlight Scan, and then press OK. b. Highlight - HP Photosmart Premium e- Printer - C310 | User Guide - Page 20
scan Chapter 5 Copy text or mixed documents 1. Do one of the following: 1-sided copy a. Load paper. Load full-size paper in the main input tray. b. Load original. Lift lid on product. Load original print side down on right front corner of glass. Close lid. c. Specify number of copies. Touch Copy - HP Photosmart Premium e- Printer - C310 | User Guide - Page 21
2-sided copy a. Load paper. Load full-size paper in the main input tray. b. Load original. Lift lid on product. Load original print side down on right front corner of glass. Close lid. c. Specify 2-sided option. Touch Copy on Home screen. The Copy preview appears. Touch Print Settings. The Copy - HP Photosmart Premium e- Printer - C310 | User Guide - Page 22
Load second page on the the glass as part of the image. • Load your original, print side down, software. With this setting, the text layout and formatting are retained. • If the scanned image is incorrectly cropped, turn off the autocropping feature in the software and crop the scanned image manually - HP Photosmart Premium e- Printer - C310 | User Guide - Page 23
are displayed. Related topics • Order ink supplies Tips for working with ink Clean printhead automatically If print quality is unacceptable, and the problem is not low ink levels or non-HP ink, try a printhead cleaning. To clean the printhead from the printer display 1. From the Home screen, press - HP Photosmart Premium e- Printer - C310 | User Guide - Page 24
Chapter 6 Related topics • Order ink supplies Tips for working with ink Replace the cartridges To replace the cartridges 1. Check that power is on. 2. Remove cartridge. a. Open cartridge access door. Wait for print carriage to move to center of product. b. Press tab on cartridge, then remove it from - HP Photosmart Premium e- Printer - C310 | User Guide - Page 25
Work with cartridges Wait for print carriage to move to center of product. b. Press tab on cartridge, then remove it from slot. 4. Insert new cartridge. a. Remove cartridge from packaging. b. Twist orange cap to snap it off. A forceful twist may be required to remove cap. c. Match color icons, - HP Photosmart Premium e- Printer - C310 | User Guide - Page 26
to online shopping also appear on ink alert messages. In addition, you can find cartridge information and order online by visiting www.hp.com/buy/supplies. NOTE: Ordering cartridges online is not supported in all countries/regions. If it is not supported in your country/ region, contact a local - HP Photosmart Premium e- Printer - C310 | User Guide - Page 27
HP printers to help you produce great results, time after time. • Consider getting replacement ink cartridges when you receive an ink alert message. This avoids possible printing delays. You do not need to replace the ink cartridges until print quality becomes unacceptable. • Photo and Photo Black - HP Photosmart Premium e- Printer - C310 | User Guide - Page 28
Chapter 6 Work with cartridges 26 Work with cartridges - HP Photosmart Premium e- Printer - C310 | User Guide - Page 29
Middle East, and Africa, go to www.hp.com/support . Standard phone company charges apply. Placing a call Call HP support while you are in front of the computer and the product. Be prepared to provide the following information: • Product name (HP Photosmart Premium e-All-in-One C310 series) • Serial - HP Photosmart Premium e- Printer - C310 | User Guide - Page 30
7 Additional warranty options Extended service plans are available for the HP Photosmart at additional costs. Go to www.hp.com/support , select your country/region and language, then explore the services and warranty area for information about the extended service plans. HP support 28 HP support - HP Photosmart Premium e- Printer - C310 | User Guide - Page 31
unable to successfully run the Wireless Setup Wizard, the software may be able to show you the wireless settings and if so, will redirect you to the Wireless Setup Wizard to enter this information. Or (2) If the printer is already on the network, the software will provide other search methods for - HP Photosmart Premium e- Printer - C310 | User Guide - Page 32
for more information. • Learn how to work with your firewall and anti-virus programs during printer setup. Click here to go online for more information. • Learn how to connect the HP Photosmart to a wireless home network using WiFi Protected Setup (WPS). Click here to go online for more information - HP Photosmart Premium e- Printer - C310 | User Guide - Page 33
was first installed, the date when the cartridge was last used, the number of pages printed using the cartridge, the page coverage, the printing modes used, any printing errors that might have occurred, and the product model. This information helps HP design future products to meet our customers - HP Photosmart Premium e- Printer - C310 | User Guide - Page 34
use the cartridge in the HP product if you turn off the memory chip's ability to collect the product's usage information. Specifications Technical specifications for the HP Photosmart are provided in this section. For complete product specifications, see the Product Data Sheet at www.hp.com/support - HP Photosmart Premium e- Printer - C310 | User Guide - Page 35
NOTE: For a complete list of supported media sizes, see the printer driver. Two-sided printing accessory paper specifications - all regions except Japan Type Paper Brochure paper Size Weight Letter: 8.5 x 11 inches Executive: 7.25 x 10.5 inches A4: 210 x 297 mm B5 (ISO): 176 x 250 mm B5 (JIS): - HP Photosmart Premium e- Printer - C310 | User Guide - Page 36
on model); 19200 ppi enhanced (software) For more information about ppi resolution, see the scanner software. • Color: 48-bit color, 8-bit grayscale (256 levels of gray) • Maximum scan size from glass: 21.6 x 29.7 cm (8.5 x 11.7 inches) Environmental product stewardship program Hewlett-Packard is - HP Photosmart Premium e- Printer - C310 | User Guide - Page 37
Mode. 4. Touch On or Off. Power consumption Hewlett-Packard printing and imaging equipment marked with the ENERGY STAR® logo is qualified to the U.S. Environmental Protection Agency's ENERGY STAR specifications for imaging equipment. The following mark will appear on ENERGY STAR qualified imaging - HP Photosmart Premium e- Printer - C310 | User Guide - Page 38
Chapter 9 Disposal of waste equipment by users in private households in the European Union Technical information Chemical Substances HP is committed to providing our customers with information about the chemical substances in our products as needed to comply with legal requirements such as REACH ( - HP Photosmart Premium e- Printer - C310 | User Guide - Page 39
Toxic and hazardous substance table Battery disposal in the Netherlands Battery disposal in Taiwan Attention California users The battery supplied with this product may contain perchlorate material. Special handling may apply. For more information, go to the following Web site: www.dtsc.ca.gov/ - HP Photosmart Premium e- Printer - C310 | User Guide - Page 40
Chapter 9 EU battery directive Technical information Regulatory notices The HP Photosmart meets product requirements from regulatory agencies in your country/region. This section contains the following topics: 38 Technical information - HP Photosmart Premium e- Printer - C310 | User Guide - Page 41
Notice to users in Japan about the power cord • Notice to users in Korea • Notice to users in Germany • Noise emission statement for Germany • HP Photosmart Premium e-All-in-One C310 series declaration of conformity Regulatory model identification number For regulatory identification purposes, your - HP Photosmart Premium e- Printer - C310 | User Guide - Page 42
Chapter 9 Notice to users in Japan about the power cord Notice to users in Korea Notice to users in Germany Noise emission statement for Germany Technical information 40 Technical information - HP Photosmart Premium e- Printer - C310 | User Guide - Page 43
HP Photosmart Premium e-All-in-One C310 series declaration of conformity Technical information Regulatory wireless statements This section contains the following regulatory information pertaining to wireless products: • Exposure to radio frequency radiation • Notice to users in Brazil • Notice to - HP Photosmart Premium e- Printer - C310 | User Guide - Page 44
Chapter 9 Exposure to radio frequency radiation Notice to users in Brazil Notice to users in Canada Technical information 42 Technical information - HP Photosmart Premium e- Printer - C310 | User Guide - Page 45
European Union regulatory notice Technical information Notice to users in Taiwan Regulatory wireless statements 43 - HP Photosmart Premium e- Printer - C310 | User Guide - Page 46
Chapter 9 Technical information 44 Technical information - HP Photosmart Premium e- Printer - C310 | User Guide - Page 47
paper specifications 32 P paper specifications 32 phone support 27 phone support period period for support 27 photo paper specifications 32 print specifications 33 printer found screen, Windows 29 R recycle ink cartridges 35 regulatory notices regulatory model identification number 39 wireless - HP Photosmart Premium e- Printer - C310 | User Guide - Page 48
46 Index
HP Photosmart Premium e-All-in-One
C310 series