HP Photosmart Premium e-All-in-One Printer - C310 User Guide
HP Photosmart Premium e-All-in-One Printer - C310 Manual
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- HP Photosmart Premium e-All-in-One Printer - C310 | User Guide - Page 1
HP Photosmart Premium e-All-in-One C310 series - HP Photosmart Premium e-All-in-One Printer - C310 | User Guide - Page 2
- HP Photosmart Premium e-All-in-One Printer - C310 | User Guide - Page 3
Contents Contents 1 HP Photosmart Premium e-All-in-One C310 series Help 3 2 Get to know the HP Photosmart Printer parts...5 Tips for getting to know the printer...6 3 How do I?...7 4 Print Load media...11 Tips for print success...14 5 Copy and scan Scan to a computer...17 Copy text or mixed - HP Photosmart Premium e-All-in-One Printer - C310 | User Guide - Page 4
2 Contents - HP Photosmart Premium e-All-in-One Printer - C310 | User Guide - Page 5
C310 series Help 1 HP Photosmart Premium e-All-in-One C310 series Help For information about the HP Photosmart, see: • Get to know the HP Photosmart • How do I? • Print • Copy and scan • Work with cartridges • Connectivity • Technical information • Get more help HP Photosmart Premium e-All-in-One - HP Photosmart Premium e-All-in-One Printer - C310 | User Guide - Page 6
Chapter 1 HP Photosmart Premium e-All-inOne C310 series Help 4 HP Photosmart Premium e-All-in-One C310 series Help - HP Photosmart Premium e-All-in-One Printer - C310 | User Guide - Page 7
extender (also referred to as the tray extender) 8 Paper-width guide for the main tray 9 Main tray (also referred to as the input tray) 10 Output tray 11 Cartridge door 12 Memory Card slots 13 Memory Card slots LED 14 Wireless LED • Top and rear views of the printer Get to know the HP Photosmart 5 - HP Photosmart Premium e-All-in-One Printer - C310 | User Guide - Page 8
Chapter 2 15 Cartridge access area 16 Printhead assembly 17 Model number location 18 Rear USB port 19 Power connection (Use only with the power adapter supplied by HP.) 20 Two-sided printing accessory Tips for getting to know the printer Use the following tips to get to know the printer: • Learn - HP Photosmart Premium e-All-in-One Printer - C310 | User Guide - Page 9
do I? This section contains links to commonly performed tasks, such as printing photos, scanning, and making copies. • Scan to a computer • Replace the cartridges • Copy text or mixed documents • Load media • Clear the paper jam from the two-sided printing accessory. How do I? How do I? 7 - HP Photosmart Premium e-All-in-One Printer - C310 | User Guide - Page 10
Chapter 3 How do I? 8 How do I? - HP Photosmart Premium e-All-in-One Printer - C310 | User Guide - Page 11
software application. You need to change the settings manually software application, this button might be called Properties, Options, Printer Setup, Printer for your print job by choosing one of the predefined print tasks on and save your custom settings as a new printing shortcut. To save a custom - HP Photosmart Premium e-All-in-One Printer - C310 | User Guide - Page 12
results, do not allow printed photos to stack up in the paper tray. Related topics • Load media Tips for print success Print envelopes With the HP Photosmart, you can print on a single envelope, a group of envelopes, or label sheets designed for inkjet printers. 10 Print Print - HP Photosmart Premium e-All-in-One Printer - C310 | User Guide - Page 13
cause paper jams. 4. Slide the paper-width guide inward against the stack of labels or envelopes until the guide stops. 5. If you are printing on envelopes, Related topics • Load media Tips for print success Load media 1. Do one of the following: Load 10 x 15 cm (4 x 6 inch) paper a. Raise photo - HP Photosmart Premium e-All-in-One Printer - C310 | User Guide - Page 14
Chapter 4 c. Lower photo tray lid. Load A4 or 8.5 x 11 inch paper a. Raise the photo tray. Slide paper-width guide outwards. Remove all paper from the main input tray. Print b. Load paper. Insert stack of paper into main input tray with short edge forward and - HP Photosmart Premium e-All-in-One Printer - C310 | User Guide - Page 15
Lower the photo tray. Load envelopes a. Raise the photo tray. Slide paper-width guide outwards. Remove all paper from the main input tray. b. Load envelopes. Insert one or more envelopes into far-right side of main input tray, with envelope flaps on left and facing up. Slide stack of envelopes - HP Photosmart Premium e-All-in-One Printer - C310 | User Guide - Page 16
after time. • Make sure the cartridges have sufficient ink. To check the estimated ink levels, follow the instruction in the Tools menu on the display. Alternatively, you can check the ink levels in Printer Toolbox from the software. • Load a stack of paper, not just one page. Use clean and flat - HP Photosmart Premium e-All-in-One Printer - C310 | User Guide - Page 17
• Use print preview to check margins. Do not let the margin settings for the document exceed the printable area of the printer. • Learn how to share your photos online and order prints. Click here to go online for more information. • Learn about Apps Manager for printing recipes, - HP Photosmart Premium e-All-in-One Printer - C310 | User Guide - Page 18
Chapter 4 Print 16 Print - HP Photosmart Premium e-All-in-One Printer - C310 | User Guide - Page 19
Copy and scan 5 Copy and scan • Scan to a computer • Copy text or mixed documents • Tips for copy and scan success Scan to a computer To scan to a computer 1. Load original. a. Lift lid on product. b. Load original print side down on right front corner of glass. c. Close lid. 2. Start scan. a. On - HP Photosmart Premium e-All-in-One Printer - C310 | User Guide - Page 20
Copy and scan Chapter 5 Copy text or mixed documents 1. Do one of the following: 1-sided copy a. Load paper. Load full-size paper in the main input tray. b. Load original. Lift lid on product. Load original print - HP Photosmart Premium e-All-in-One Printer - C310 | User Guide - Page 21
Copy and scan 2-sided copy a. Load paper. Load full-size paper in the main input tray. b. Load original. Lift lid on product. Load original print side down on right front corner of glass. Close lid. c. Specify 2-sided option. Touch Copy on Home screen. The Copy preview appears. Touch Print - HP Photosmart Premium e-All-in-One Printer - C310 | User Guide - Page 22
a complex layout, select framed text as the scan document setting in the software. With this setting, the text layout and formatting are retained. • If the scanned image is incorrectly cropped, turn off the autocropping feature in the software and crop the scanned image manually. 20 Copy and scan - HP Photosmart Premium e-All-in-One Printer - C310 | User Guide - Page 23
. In addition, some residual ink is left in the cartridge after it is used. For more information, see www.hp.com/go/inkusage. To check the ink levels from the HP Photosmart Software 1. In the HP Solution Center, click Settings, point to Print Settings, and then click Printer Toolbox. NOTE: You can - HP Photosmart Premium e-All-in-One Printer - C310 | User Guide - Page 24
Chapter 6 Related topics • Order ink supplies Tips for working with ink Replace the cartridges To replace the cartridges 1. Check that power is on. 2. Remove cartridge. a. Open cartridge access door. Wait for print carriage to move to center of product. b. Press tab on cartridge, then remove it from - HP Photosmart Premium e-All-in-One Printer - C310 | User Guide - Page 25
to center of product. b. Press tab on cartridge, then remove it from slot. 4. Insert new cartridge. a. Remove cartridge from packaging. b. Twist orange cap to snap it off. A forceful twist may be required to remove cap. c. Match color icons, then slide cartridge into slot until it clicks into place - HP Photosmart Premium e-All-in-One Printer - C310 | User Guide - Page 26
is not supported in your country/ region, contact a local HP reseller for information about purchasing cartridges. Cartridge warranty information The HP cartridge warranty is applicable when the product is used in its designated HP printing device. This warranty does not cover HP ink products that - HP Photosmart Premium e-All-in-One Printer - C310 | User Guide - Page 27
the software. • Insert the ink cartridges into the correct slots. Match the color and icon of each cartridge to the color and icon for each slot. Make sure all cartridges snap down into place. • Use genuine HP ink cartridges. Genuine HP ink cartridges are designed for and tested with HP printers to - HP Photosmart Premium e-All-in-One Printer - C310 | User Guide - Page 28
Chapter 6 Work with cartridges 26 Work with cartridges - HP Photosmart Premium e-All-in-One Printer - C310 | User Guide - Page 29
(HP Photosmart Premium e-All-in-One C310 series) • Serial number (located on the back or bottom of the product) • Messages that appear when the situation occurs • Answers to these questions: ◦ Has this situation happened before? ◦ Can you re-create it? ◦ Did you add any new hardware or software to - HP Photosmart Premium e-All-in-One Printer - C310 | User Guide - Page 30
7 Additional warranty options Extended service plans are available for the HP Photosmart at additional costs. Go to www.hp.com/support , select your country/region and language, then explore the services and warranty area for information about the extended service plans. HP support 28 HP support - HP Photosmart Premium e-All-in-One Printer - C310 | User Guide - Page 31
CD-ROM drive on your computer and follow the onscreen instructions. NOTE: (1) If the HP Photosmart is not connected to a network, run the Wireless Setup Wizard from the Network menu on the HP Photosmart. If during installation, the software cannot find the product on the network or you were unable - HP Photosmart Premium e-All-in-One Printer - C310 | User Guide - Page 32
for more information. • Learn how to work with your firewall and anti-virus programs during printer setup. Click here to go online for more information. • Learn how to connect the HP Photosmart to a wireless home network using WiFi Protected Setup (WPS). Click here to go online for more information - HP Photosmart Premium e-All-in-One Printer - C310 | User Guide - Page 33
the HP Photosmart. This section contains the following topics: • Notice • Cartridge chip information • Specifications • Environmental product stewardship program • Regulatory notices • Regulatory wireless statements Notice Technical information Cartridge chip information The HP cartridges used - HP Photosmart Premium e-All-in-One Printer - C310 | User Guide - Page 34
the product's usage information. Specifications Technical specifications for the HP Photosmart are provided in this section. For complete product specifications, see the Product Data Sheet at www.hp.com/support . System requirements Software and system requirements are located in the Readme file - HP Photosmart Premium e-All-in-One Printer - C310 | User Guide - Page 35
: For a complete list of supported media sizes, see the printer driver. Two-sided printing accessory paper Ink cartridge yield Visit www.hp.com/go/learnaboutsupplies for more information on estimated cartridge yields. Scan specifications • Image editor included • Twain-compliant software - HP Photosmart Premium e-All-in-One Printer - C310 | User Guide - Page 36
ppi optical (depends on model); 19200 ppi enhanced (software) For more information about ppi resolution, see the scanner software. • Color: 48-bit color, 8-bit grayscale sheet to reduce paper usage. • Smart Web printing: The HP Smart Web Printing interface includes a Clip Book and Edit Clips window - HP Photosmart Premium e-All-in-One Printer - C310 | User Guide - Page 37
countries/regions, and lets you recycle used print cartridges and ink cartridges free of charge. For more information, go to the following Web site: www.hp.com/hpinfo/globalcitizenship/environment/recycle/ Set the Energy Save Mode When you turn off the HP Photosmart, it goes into Energy Save mode by - HP Photosmart Premium e-All-in-One Printer - C310 | User Guide - Page 38
Chapter 9 Disposal of waste equipment by users in private households in the European Union Technical information Chemical Substances HP is committed to providing our customers with information about the chemical substances in our products as needed to comply with legal requirements such as REACH ( - HP Photosmart Premium e-All-in-One Printer - C310 | User Guide - Page 39
Toxic and hazardous substance table Battery disposal in the Netherlands Battery disposal in Taiwan Attention California users The battery supplied with this product may contain perchlorate material. Special handling may apply. For more information, go to the following Web site: www.dtsc.ca.gov/ - HP Photosmart Premium e-All-in-One Printer - C310 | User Guide - Page 40
Chapter 9 EU battery directive Technical information Regulatory notices The HP Photosmart meets product requirements from regulatory agencies in your country/region. This section contains the following topics: 38 Technical information - HP Photosmart Premium e-All-in-One Printer - C310 | User Guide - Page 41
Model Number for your product is SDGOB-1021. This regulatory number should not be confused with the marketing name (HP Photosmart Premium e-All-in-One C310 series, etc.) or product numbers (CD734A, etc.). FCC statement Technical information VCCI (Class B) compliance statement for users in Japan - HP Photosmart Premium e-All-in-One Printer - C310 | User Guide - Page 42
Chapter 9 Notice to users in Japan about the power cord Notice to users in Korea Notice to users in Germany Noise emission statement for Germany Technical information 40 Technical information - HP Photosmart Premium e-All-in-One Printer - C310 | User Guide - Page 43
HP Photosmart Premium e-All-in-One C310 series declaration of conformity Technical information Regulatory wireless statements This section contains the following regulatory information pertaining to wireless products: • Exposure to radio frequency radiation • Notice to users in Brazil • Notice to - HP Photosmart Premium e-All-in-One Printer - C310 | User Guide - Page 44
Chapter 9 Exposure to radio frequency radiation Notice to users in Brazil Notice to users in Canada Technical information 42 Technical information - HP Photosmart Premium e-All-in-One Printer - C310 | User Guide - Page 45
European Union regulatory notice Technical information Notice to users in Taiwan Regulatory wireless statements 43 - HP Photosmart Premium e-All-in-One Printer - C310 | User Guide - Page 46
Chapter 9 Technical information 44 Technical information - HP Photosmart Premium e-All-in-One Printer - C310 | User Guide - Page 47
32 P paper specifications 32 phone support 27 phone support period period for support 27 photo paper specifications 32 print specifications 33 printer found screen, Windows 29 R recycle ink cartridges 35 regulatory notices regulatory model identification number 39 wireless statements 41 S scan scan - HP Photosmart Premium e-All-in-One Printer - C310 | User Guide - Page 48
46 Index
HP Photosmart Premium e-All-in-One
C310 series