HP Photosmart Wireless Printer - B109 User Guide

HP Photosmart Wireless Printer - B109 Manual

HP Photosmart Wireless Printer - B109 manual content summary:

  • HP Photosmart Wireless Printer - B109 | User Guide - Page 1
    HP Photosmart Wireless B109 series Windows Help
  • HP Photosmart Wireless Printer - B109 | User Guide - Page 2
    HP Photosmart Wireless B109 series
  • HP Photosmart Wireless Printer - B109 | User Guide - Page 3
  • HP Photosmart Wireless Printer - B109 | User Guide - Page 4
    Contents Contents 1 HP Photosmart Wireless B109 series Help 3 2 Finish setting up the HP Photosmart Add the HP Photosmart to a network 5 Set up a USB connection...10 3 Get to know the HP Photosmart Printer parts...11 Control panel features...12 4 How do I?...13 6 Print Print documents...21 Print
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    Contents 14 Technical information Notice...101 Cartridge chip information...101 Specifications...102 Environmental product stewardship program 103 Regulatory notices...108 Regulatory wireless statements 110 Index...115 2
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    13 • "Print" on page 21 • "Scan" on page 33 • "Copy" on page 37 • "Reprint photos" on page 41 • "Save photos" on page 43 • "Maintain the HP Photosmart" on page 45 • "Technical information" on page 101 HP Photosmart Wireless B109 series Help HP Photosmart Wireless B109 series Help 3
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    Chapter 1 HP Photosmart Wireless B109 series Help 4 HP Photosmart Wireless B109 series Help
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    computer or laptop with either wireless networking support, or a network interface card (NIC). The computer must be connected to the wireless network that you intend to install the HP Photosmart on. To connect the HP Photosmart using WiFi Protected Setup (WPS) 1. Do one of the following: Use Push
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    with a router (infrastructure network) The HP Photosmart Software CD and included USB setup cable provide an easy way to connect the HP Photosmart to your wireless network. For optimal performance and security in your wireless network, HP recommends you use a wireless router or access point (802.11
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    are two methods you may use to connect the HP Photosmart to your computer using an ad hoc wireless network connection. Once connected, you can install the HP Photosmart software. ▲ Turn on the wireless radio for the HP Photosmart and the wireless radio on your computer. On your computer, connect to
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    uppercase (capital) and lowercase (small) letters. If you enter your WEP key incorrectly on the product, the wireless connection will fail. g. Write down the WEP key exactly as you typed it, including uppercase and lowercase letters. Finish setting up the HP Photosmart 8 Finish setting up the
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    you have connected the HP Photosmart to a network. If the HP Photosmart has not been connected to a network, follow the onscreen instructions during the software installation to connect the product to the network. NOTE: If your computer is configured to connect to a series of network drives, make
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    report to the product. Set up a USB connection The HP Photosmart supports a rear USB 2.0 High Speed port for connection to a computer. If you use a USB cable to connect the HP Photosmart to a computer on a network, you can set up printer sharing on your computer. This enables other computers on the
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    3 Get to know the HP Photosmart • Printer parts • Control panel features Printer parts • Front and top views of the HP Photosmart 1 Color graphics display (also referred to as the display) 2 Control panel 3 Photo light 4 Memory card slot for Memory Stick cards 5 Memory card slot for Secure
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    USB port 18 Power connection (Use only with the power adapter supplied by HP.) Control panel features Figure 3-1 Control panel features 7 2. 1 Back: the current display. 7 Wireless network indicator light: Indicates that the wireless radio is on. 12 Get to know the HP Photosmart Get to know the
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    4 How do I? This section contains links to commonly performed tasks, such as printing photos, scanning, and making copies. • "Print photos from a memory card" on page 24 • "Print on specialty media" on page 28 • "Save photos" on page 43 • "Load media" on page 17 • "Replace the cartridges" on page
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    Chapter 4 How do I? 14 How do I?
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    when you use this paper with any inkjet printer. It is available in semi-gloss finish in your HP Photosmart. Original HP inks and HP HP papers and other supplies, go to www.hp.com/buy/supplies. If prompted, choose your country/region, follow the prompts to select your product, and then click one
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    . Get sharp, crisp images when you use this paper with any inkjet printer. It is available in semi-gloss finish in several sizes, including A4, or without tabs). For longer-lasting photos, it is acid-free. HP Brochure Paper or HP Superior Inkjet Paper These papers are glossy-coated or matte-coated on
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    HP Premium Inkjet Transparency Film HP HP Photosmart. Original HP inks and HP share. ColorLok HP recommends plain HP papers and other supplies, go to www.hp one of the shopping links on the page. NOTE: At this time, some portions of the HP Web site are available in English only. Load media 1. Do one
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    stops. NOTE: If the photo paper you are using has perforated tabs, load photo paper so that tabs are closest to you. Slide paper-width guide inward until it stops at edge of paper. Paper basics Load full-size paper a. Lower paper tray. Slide paper-width
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    stack of paper forward until it stops. Slide paper-width guide inward until it stops at edge of paper. Paper basics 2. View the animation for this topic. Related topics "Information on paper" on page 19 Information on paper The HP Photosmart is designed to work well with most paper types. Test
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    Chapter 5 to purchase. HP papers are designed for the best quality results. In addition, follow these tips: • Do not use paper that is too thin, that has a slick texture,
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    print settings are automatically handled by the software application. You need to change the settings manually only when you change print quality, dialog box. Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences. NOTE: When
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    easily select the appropriate options for your print job by choosing one of the predefined print tasks on the Printing Shortcuts tab. guide inward until it stops at the edge of the paper. 4. On the File menu in your software application, click Print. 5. Make sure the product is the selected printer
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    paper size and paper type are not compatible, the printer software displays an alert and allows you to select a different , you can use the Maximum dpi setting with supported types of photo paper. If Maximum dpi is the following options: • Off: applies no HP Real Life Technologies to the image. •
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    Chapter 6 Print photos from a memory card 1. Do one of the following: Print photo on small-size paper a. Load paper. Load up to 10 x 15 cm (4 x 6 inch) photo paper in paper tray. b. Select project
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    d. Select photo. Press button next to Select. Press OK. Press button next to Prints to increase number of copies. e. Print photo. Press OK. Print photo on full-size paper a. Load paper. Load full-size photo paper in paper tray. b. Select project type. Press button next to Photo on Home screen. Press
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    Chapter 6 1 Memory Stick, Memory Stick Pro, Memory Stick Select, Memory Stick Magic Gate, Memory Stick Duo or Pro Duo (adapter optional), Memory Stick Pro-HG Duo (adapter optional), or Memory Stick Micro (adapter required) 2 MultiMediaCard (MMC), MMC Plus, Secure MultiMedia Card, MMC Mobile (RS-MMC
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    b. Select project type. Press button next to Photo on Home screen. Press button next to Passport Photo Print. c. Insert memory device. Print 1 Memory Stick, Memory Stick Pro, Memory Stick Select, Memory Stick Magic Gate, Memory Stick Duo or Pro Duo (adapter optional), Memory Stick Pro-HG Duo (
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    Print envelopes With the HP Photosmart, you can print on a single envelope, a group of envelopes, or label sheets designed for inkjet printers. To print a group paper jams. 4. Slide the paper-width guide inward against the stack of labels or envelopes until the guide stops. 5. If you are printing on
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    To prevent jams, manually feed the iron-on transfer sheets into the paper tray one sheet at a time. To print on transparencies 1. Load the transparency into the paper tray. 2. On the File menu in your software application, click Print. 3. Make sure you have selected the correct printer. 4. Click the
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    the maximum dpi setting, the printer software displays the optimized dots per inch (dpi) that the HP Photosmart printer will print. Printing in maximum dpi is supported on the following paper-types only: • HP Premium Plus Photo Paper • HP Premium Photo Paper • HP Advanced Photo Paper • Photo Hagaki
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    printing shortcuts to print with print settings that you use often. The printer software has several specially designed printing shortcuts that are available in the Printing Shortcuts • Two-sided (Duplex) Printing: Print two-sided pages with the HP Photosmart manually. Print Printing shortcuts 31
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    they are already set when you open the Print dialog box from within your software application. To change the default print settings 1. In the HP Solution Center, click Settings, point to Print Settings, and then click Printer Settings. 2. Make changes to the print settings, and click OK. Print 32
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    7 Scan • "Scan to a computer" on page 33 • "Scan to a memory card" on page 34 • "Scan and reprint photos" on page 41 Scan to a computer To scan to a computer 1. Load original. a. Lift lid on product. b. Load original print side down on right front corner of glass. Scan Scan 33
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    Chapter 7 c. Close lid. 2. Start scan. a. Press button next to Scan on Home screen. b. Press button next to Scan to PC. If product is network-connected, a list of available computers appears. Select computer to which you want to transfer to start the scan. 3. View the animation for this topic.
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    c. Close lid. 2. Select Scan. a. Press button next to Scan on Home screen. b. Press button next to Scan to Memory Card. 3. Insert memory device. 1 Memory Stick, Memory Stick Pro, Memory Stick Select, Memory Stick Magic Gate, Memory Stick Duo or Pro Duo (adapter optional), Memory Stick Pro-HG Duo (
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    Chapter 7 Scan 36 Scan
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    • "Copy text or mixed documents" on page 37 • "Copy photos (reprint)" on page 41 Copy text or mixed documents Copy text or mixed documents 1. Do one of the following: Make a black and white copy a. Load paper. Load full-size paper in paper tray. b. Load original. Lift lid on product. TIP: To
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    Copy Chapter 8 Close lid. c. Select Copy. Press button next to Copy. Press button next to Black Copy. Press button next to Actual Size. Press button next to Copies to increase number of copies. d. Start copy. Press OK. Make a color copy a. Load paper. Load full-size paper in paper tray. b. Load
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    TIP: To make copies of thick originals, such as books, you can remove the lid. Load original print side down on right front corner of glass. Copy Close lid. c. Select Copy. Press button next to Copy. Press button next to Color Copy. Press button next to Actual Size. Press button next to Copies to
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    Chapter 8 To set the number of copies from the control panel 1. Press the button next to Copy. 2. Select the copy type. 3. Press the button next to Copies to increase the number of copies. Copy 40 Copy
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    9 Reprint photos To reprint an original photo 1. Load paper. ▲ Load up to 13 x 18 cm (5 x 7 inch) photo paper in paper tray. 2. Select project type. a. Press button next to Photo on Home screen. b. Press button next to Photo Original Reprint. 3. Load original. a. Lift lid on product. Reprint photos
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    Chapter 9 c. Close lid. d. Press OK. 4. Reprint photo. a. Press OK. b. Press button next to Prints to increase number of copies. c. Press OK. 5. View the animation for this topic. Related topics "Stop the current job" on page 99 Reprint photos 42 Reprint photos
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    memory card from your digital camera and insert it in the appropriate memory card slot on the HP Photosmart. NOTE: The HP Photosmart must be connected to a computer that has the HP Photosmart Software installed on it. To save photos 1. Insert your memory card into the appropriate slot on the product
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    Chapter 10 Save photos 44 Save photos
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    Photosmart Software 1. In the HP Solution Center, click Settings, point to Print Settings, and then click Printer Toolbox. NOTE: You can also open the Printer Toolbox from the Print Properties dialog box. In the Print Properties dialog box, click the Features tab, and then click the Printer Services
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    carriage to move to center of product. b. Press tab on cartridge, then remove it from slot. 3. Insert new cartridge. a. Remove cartridge from packaging. Maintain the HP Photosmart 46 Maintain the HP Photosmart
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    b. Twist orange cap to snap it off. A forceful twist may be required to remove cap. Maintain the HP Photosmart c. Match color icons, then slide cartridge into slot until it clicks into place. d. Close cartridge door. Replace the cartridges 47
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    with. During the warranty period the product is covered as long as the HP ink is not depleted and the end of warranty date has not been reached. The end of warranty date, in YYYY/ MM/DD format, may be found on the product as indicated: 48 Maintain the HP Photosmart Maintain the HP Photosmart
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    Print quality issues can occur for a variety of reasons. You might be using the wrong software settings or printing a poor quality source file, or there might be a problem with the printing system in the HP Photosmart. If you are unhappy with the quality of your prints, you can print a print quality
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    bars - expected result • If any of the color bars are irregularly streaked, lighter on one side, or contain one or more streaks of a different color, refer to the following steps. Figure 11-2 Color of the cartridges are properly installed. Maintain the HP Photosmart 50 Maintain the HP Photosmart
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    does not solve this print quality issue, contact HP support for service. 3. Look at the large text above the alignment pattern. The type should be sharp and clear. Figure 11-4 Sample text area - expected result • If the type is jagged, align the printer, and then print this diagnostic page again
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    problem seems confined to a band near the edge of your printout, use the software you installed with the product or another software application to rotate the image 180 degrees. The problem might not appear on the other end of the print. Maintain the HP Photosmart 52 Maintain the HP Photosmart
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    phone company charges apply. Placing a call Call HP support while you are in front of the computer and the product. Be prepared to provide the following information: • Product name (HP Photosmart Wireless B109 series) • Model number (located near the cartridge access area) Solve a problem 53
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    available for the HP Photosmart at additional costs. Go to www.hp.com/support, select your country/region and language, then explore the services and warranty area for information about the extended service plans. Setup troubleshooting This section contains setup troubleshooting information for the
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    software" on page 59. 3. Restart your computer. 4. Turn off the product, wait one minute, then restart it. 5. Reinstall the HP Photosmart software more slowly • Solution 4: Contact HP to replace the power supply • Solution 5: Contact HP support for service Solution 1: Check the power cord Solution
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    sure it is working. Plug in an appliance that you know works, and see if the appliance has power. If not, then there might be a problem with the power outlet. • If you plugged the product into a switched outlet, make sure the outlet is switched on. If it is switched on but
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    solutions and are still having a problem, contact HP support for service. Go to: www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for technical support. Cause: You might need assistance to enable the product or software to function properly. After setting up
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    problem Chapter 12 Cause: The product might not have been turned on. If this did not solve the issue, try the next solution. Solution 2: Set your product as the default printer Solution: Check your computer documentation to change your product to be the default printer a wireless connection,
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    taskbar by clicking Start, pointing to Programs or All Programs, HP, Photosmart Wireless B109n series, and then clicking Product Registration. Cause: The registration screen did not launch automatically. Uninstall and reinstall the software If your installation is incomplete, or if you connected the
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    Solve a problem Chapter 12 4. Select HP Photosmart All-in-One Driver Software, and then click Change/ Remove. Follow the onscreen instructions. 5. Restart your computer. NOTE: It is important that you disconnect the product before restarting your computer. Do not connect the product to your
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    ink cartridges are designed and tested with HP printers to help you easily produce great results, time after time. NOTE: HP cannot guarantee the quality or reliability of non-HP supplies. Product service or repairs required as a result of using a non-HP supply will not be covered under warranty. If
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    . Check product Follow these steps. • Step 1: Align the printer • Step 2: Clean the printhead Step 1: Align the printer Solution: Aligning the printer can help ensure excellent print quality. To align the printer from the HP Photosmart Software 1. Load letter, A4, or legal unused plain white paper
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    To clean the printhead from the HP Photosmart Software 1. Load letter, A4, or legal unused plain white paper into the paper tray. 2. In the HP Solution Center, click Settings. 3. In the Print Settings area, click Printer Toolbox. NOTE: You can also open the Printer Toolbox from the Print Properties
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    previous solutions and are still having a problem, contact HP support for service. Go to: www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for technical support. Cause: You might need assistance to enable the product or software to function properly. 64 Solve
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    memory card Solution: You can insert only one memory card at a time. If more than one memory card is inserted, an error message will appear on the display. Remove the additional memory card to resolve the problem. Cause: You had inserted more than one memory card. Memory card troubleshooting 65
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    a problem Chapter 12 More Software to install the product software. 3. Follow the onscreen instructions and the setup instructions that came with the product. Cause: The product software the computer through a wireless connection, make sure that the connection is active and the product is turned on
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    instructions that came with the product. Cause: The product was not properly connected to the computer. Scan troubleshooting Use this section to solve these scan problems off autocropping in the software and crop the scanned image manually, or not at all. Cause: The software was set to automatically
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    : Select the correct OCR language in the software. NOTE: If you are using HP Photosmart Essential, the Optical Character Recognition (OCR) software might not be installed on your computer. To install the OCR software, you must re-insert the software disk and select OCR under the Custom installation
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    problem • original, scan the original into the computer, resize the image in the HP scanning software, and then print a copy of the enlarged image. NOTE: Do not use the product to copy onto envelopes or other papers it does not support
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    Solve a problem Chapter 12 • Scanner failure • Improper shutdown • Missing HP Photosmart Software Firmware revision mismatch Solution: Contact HP support for service. Go to: www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for information on calling for
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    Software to install the product software. 3. Follow the onscreen instructions and the setup instructions that came with the product. Cause: The HP Photosmart Software . If the product is connected to the computer through a wireless connection, make sure that the connection is active and the product
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    read • Photos not found • File not found • Invalid file name • Supported file types for the product • File corrupted Error reading or writing the file Solution: Check to see if you have the right folder and file name. Cause: The product software could not open or save the file. Unreadable files. NN
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    that you are not using any invalid symbols in the file name. Cause: The file name you entered was invalid. Supported file types for the product The product software only recognizes JPG and TIF images. File corrupted Try the following solutions. • Solution 1: Reinsert the memory card in the product
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    order, with the most likely solution first. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Remove all but one memory card • Solution 2: Remove the memory card and reinsert it correctly • Solution 3: Push the memory
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    card at a time Solution: You can insert only one memory card at a time. If more than one memory card is inserted, an error message will appear on the display. Remove the additional memory card to resolve the problem. Cause: There were two or more memory cards inserted into the product at the same
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    Solve a problem Chapter 12 Cause: You had inserted the memory card backwards or upside down. Card is damaged Solution: Reformat your memory card in your the print side down. Slide the paper forward until it stops. Cause: Paper in the paper tray was in landscape orientation. 76 Solve a problem
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    • Ink alert • Ink cartridge problem • Ink service capacity warning • Ink system failure • Check ink cartridges • Install cartridges • Non-HP cartridge • Original HP ink depleted • Previously used genuine HP cartridge • Printhead problem • Problem with printer preparation Cartridges in wrong slot
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    error code provided in the message, and then contact HP support. Go to: www.hp.com/support If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. Cause: There was a problem with the product. Incompatible ink cartridges Try the following
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    Solve a problem If it appears that you are using the correct ink cartridges, proceed 2: Contact HP support Solution: Contact HP support for service. Go to: www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. Cause
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    most likely solution first. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • • Solution 4: Replace the ink cartridge • Solution 5: Contact HP support Solution 1: Install the ink cartridges correctly Solution: Make sure all
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    Solve a problem 4. Run your finger along the top of the ink cartridges to locate cartridge access door and check if the error message has gone away. • If the message has gone away, stop troubleshooting here. The error has been resolved. • If the message has not gone away, proceed to the next step.
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    to bend the tab out more than about 1.27 cm (0.5 inches). Solve a problem 11. Reinstall the ink cartridge. It should now snap down into place. 12. raised can result in incorrectly seated ink cartridges and problems printing. The latch must remain down in order to correctly install the ink cartridges
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    Solve a problem Cause: The print carriage latch was not closed properly. If this did not solve the issue, try the next solution. Solution 3: Clean the electrical contacts
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    Chapter 12 Solve a problem 4. Hold the ink cartridge by its sides with the bottom pointing up and locate the electrical contacts on the ink cartridge. The contacts on the ink cartridge. 7. Use a dry swab or lint-free cloth to wipe the contacts. 8. Reinstall the ink cartridge. 84 Solve a problem
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    Solve a problem 9. Close the ink cartridge door, and check if the error message has been reached, contact HP support for service or replacement. Go to: www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. For more
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    Solve a problem Chapter 12 Solution 5: Contact HP support Solution: Contact HP support for service. Go to: www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. Cause: The product had a problem. Ink service capacity
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    Solve a problem If this did not solve the issue, try the next solution. Solution 2: Make sure the ink cartridges are installed correctly Solution: Make sure all of
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    Solve a problem Chapter 12 4. Run your finger along the top of the ink cartridges cartridge access door and check if the error message has gone away. • If the message has gone away, stop troubleshooting here. The error has been resolved. • If the message has not gone away, proceed to the next step.
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    try the next solution. Solution 3: Contact HP support Solution: Contact HP support for service. Go to: www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. Cause: There was a problem with the ink cartridges. Install
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    Solve a problem Chapter 12 HP recommends that you use genuine HP ink cartridges. Genuine HP ink cartridges are designed and tested with HP printers to help you easily produce great results, time after time. NOTE: HP cannot guarantee the quality or reliability of non-HP supplies. Printer service or
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    To clean the printhead from the HP Photosmart Software 1. Load letter, A4, or legal unused plain white paper into the paper tray. 2. In the HP Solution Center, click Settings. 3. In the Print Settings area, click Printer Toolbox. NOTE: You can also open the Printer Toolbox from the Print Properties
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    Solve a problem Chapter 12 3. Remove all of the ink cartridges and place them on a piece of paper with the ink opening pointing up. 4. Lift the latch handle on the print carriage until it stops. 5. Remove the printhead by lifting it straight up. 92 Solve a problem
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    Solve a problem 6. Clean the printhead. There are three areas of the printhead that need to be cleaned: the plastic ramps on both sides of the ink nozzles,
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    Solve a problem Chapter 12 b. Use a fresh, lightly dampened, lint-free cloth to wipe any accumulated ink and debris from the edge between the nozzles and the contacts. cloth from top to bottom. Use as many fresh, clean cloths as necessary. Clean until no ink shows on the cloth. 94 Solve a problem
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    you lower the latch handle before reinserting the ink cartridges. Leaving the latch handle raised can result in incorrectly seated ink cartridges and problems printing. The latch must remain down in order to correctly install the ink cartridges. 10. Using the colored shaped icons for help, slide
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    2: Contact HP support Solution: Contact HP support for service. Go to: www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. Cause: There was a problem with the printhead. Problem with printer preparation Solution
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    There are two stages of cleaning. Each stage lasts about two minutes, uses one sheet of paper, and uses an increasing amount of ink. After each stage , try aligning the printer. If print quality problems persist after cleaning and aligning, contact HP support. Cause: The product was turned
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    Chapter 12 Solve a problem 98 Solve a problem
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    13 Stop the current job To stop a current job from the product ▲ Press Cancel on the control panel. If the current job does not stop, press Cancel again. It can take a few moments for the current job to be cancelled. Stop the current job Stop the current job 99
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    Stop the current job Chapter 13 100 Stop the current job
  • HP Photosmart Wireless Printer - B109 | User Guide - Page 104
    the printed documentation that came with the HP Photosmart. This section contains the following topics: • Notice • Cartridge chip information • Specifications • Environmental product stewardship program • Regulatory notices • Regulatory wireless statements Notice Hewlett-Packard Company notices The
  • HP Photosmart Wireless Printer - B109 | User Guide - Page 105
    information. Technical information Specifications Technical specifications for the HP Photosmart are provided in this section. For complete product specifications, see the Product Data Sheet at www.hp.com/support. System requirements Software and system requirements are located in the Readme file
  • HP Photosmart Wireless Printer - B109 | User Guide - Page 106
    25-50% (depends on model) Print resolution To find out about the printer resolution, see the printer software. For more information, see "View the print resolution" on page 31. Cartridge yield Visit www.hp.com/go/learnaboutsupplies for more information on estimated cartridge yields. Environmental
  • HP Photosmart Wireless Printer - B109 | User Guide - Page 107
    data sheets (MSDS) can be obtained from the HP Web site at: www.hp.com/go/msds Recycling program HP offers an increasing number of product return and For more information, go to the following Web site: www.hp.com/hpinfo/globalcitizenship/environment/recycle/ Power consumption Power usage drops
  • HP Photosmart Wireless Printer - B109 | User Guide - Page 108
    recycling, please contact your local city office, your household waste disposal service or the shop where you purchased the product. Évacuation des é information report for this product can be found at: www.hp.com/go/reach. Environmental product stewardship program 105 Technical information
  • HP Photosmart Wireless Printer - B109 | User Guide - Page 109
    Chapter 14 Battery disposal in the Netherlands Dit HP Product bevat een lithium-manganese-dioxide batterij. Deze bevindt zich op de hoofdprintplaat. Wanneer deze batterij leeg is, moet deze volgens de geldende regels worden
  • HP Photosmart Wireless Printer - B109 | User Guide - Page 110
    real time clock or product settings and is designed to last the life of the product. Any attempt to service or replace this battery should be performed by a qualified service technician. Directive sur les batteries de l'Union Européenne Ce produit contient une batterie qui permet de maintenir l'int
  • HP Photosmart Wireless Printer - B109 | User Guide - Page 111
    be confused with the marketing name (HP Photosmart Wireless B109 series, etc.) or product numbers ( and used in accordance with the instructions, may cause harmful interference to radio user is encouraged to try to correct the interference by one or more of the following measures: • Reorient the
  • HP Photosmart Wireless Printer - B109 | User Guide - Page 112
    VCCI (Class B) compliance statement for users in Japan Notice to users in Japan about the power cord Notice to users in Korea Regulatory notices 109 Technical information
  • HP Photosmart Wireless Printer - B109 | User Guide - Page 113
    Chapter 14 HP Photosmart Wireless B109 series declaration of conformity Regulatory wireless statements This section contains the following regulatory information pertaining to wireless products: • Exposure to radio frequency radiation • Notice to users in Brazil • Notice to users in Canada 110
  • HP Photosmart Wireless Printer - B109 | User Guide - Page 114
    is minimized. This product and any attached external antenna, if supported, shall be placed in such a manner to minimize the potential Radio Interference Regulations of the Canadian Department of Communications. The internal wireless radio complies with RSS 210 and RSS GEN of Industry Canada
  • HP Photosmart Wireless Printer - B109 | User Guide - Page 115
    Norms) that are listed in the EU Declaration of Conformity issued by HP for this product or product family. This compliance is indicated by the following conformity marking placed on the product. The wireless telecommunications functionality of this product may be used in the following EU and
  • HP Photosmart Wireless Printer - B109 | User Guide - Page 116
    Notice to users in Taiwan Regulatory wireless statements 113 Technical information
  • HP Photosmart Wireless Printer - B109 | User Guide - Page 117
    Chapter 14 114 Technical information Technical information
  • HP Photosmart Wireless Printer - B109 | User Guide - Page 118
    B buttons, control panel 12 C connection problems HP All-in-One will not turn on 55 connection types supported printer sharing 10 control panel buttons 12 features 12 copy fit to page fails 69 specifications 103 troubleshooting 68 crop fails 74 customer support warranty 54 D damaged, ink cartridge
  • HP Photosmart Wireless Printer - B109 | User Guide - Page 119
    model identification number 108 wireless statements 110 reinstall software 59 reports diagnostic 49 print quality 49 S scan crop incorrect 67 fails 70 scan specifications 103 text appears as dotted lines 67 text format incorrect 67 text incorrect 68 troubleshooting 67 security network, WEP
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HP Photosmart Wireless B109 series
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