HP Presario CQ42-100 Notebook PC User Guide - Windows 7

HP Presario CQ42-100 - Notebook PC Manual

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  • HP Presario CQ42-100 | Notebook PC User Guide - Windows 7 - Page 1
    Notebook PC User Guide
  • HP Presario CQ42-100 | Notebook PC User Guide - Windows 7 - Page 2
    : March 2010 Document Part Number: 594160-001 Product notice This user guide describes features that are common to most models. Some features may not be available on your computer. To obtain the latest information in the Notebook PC User Guide, go to the HP Web site at http://www.hp.com/support.
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    Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining
  • HP Presario CQ42-100 | Notebook PC User Guide - Windows 7 - Page 4
    iv Safety warning notice
  • HP Presario CQ42-100 | Notebook PC User Guide - Windows 7 - Page 5
    Protecting your WLAN ...17 Connecting to a WLAN ...18 Roaming to another network 18 Using Bluetooth wireless devices (select models only 19 Bluetooth and Internet Connection Sharing (ICS 19 Troubleshooting wireless connection problems 20 Cannot connect to a WLAN 20 Cannot connect to a preferred
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    wireless router 22 Connecting to a local area network ...22 3 Pointing devices and keyboard TouchPad and keyboard 30 4 Multimedia Multimedia features ...31 Identifying HDMI device (select models only 38 Configuring audio for HDMI (select models only 39 Optical drive ...40 Identifying the installed
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    be reinstalled 58 Obtaining the latest HP device drivers 59 Obtaining the latest Windows device drivers 59 5 Power management Setting power options ...60 Using power-saving states 60 Initiating and exiting Sleep 60 Initiating and exiting Hibernation 61 Using the battery meter ...61 Using power
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    Hibernation and Sleep 69 Step 3: Discharge the battery 69 Step 4: Fully recharge the battery 70 Step 5: Reenable Hibernation and Sleep 70 Conserving battery power 70 Storing a battery ...70 Disposing of a used battery 71 Replacing the battery ...71 Shutting down the computer ...71 6 Drives
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    menu ...99 11 Software updates Updating the BIOS ...101 Determining the BIOS version 101 Downloading a BIOS update 102 Updating programs and drivers ...103 12 Backup and recovery Creating recovery discs ...105 Backing up your information ...106 Using Windows Backup and Restore 107 Using
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    Performing a recovery ...109 Recovering from the recovery discs 109 Recovering from the dedicated recovery partition (select models only 109 Index ...110 x
  • HP Presario CQ42-100 | Notebook PC User Guide - Windows 7 - Page 11
    ® includes the User Account Control feature to improve the security of your computer. You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Help and Support for more information. Identifying hardware
  • HP Presario CQ42-100 | Notebook PC User Guide - Windows 7 - Page 12
    is active, the light is off. Moves the pointer and selects or activates items on the screen. Functions like the left button on an external mouse. Functions like the right button on an the TouchPad. For more information about TouchPad features, refer to" Using the TouchPad" section later in this
  • HP Presario CQ42-100 | Notebook PC User Guide - Windows 7 - Page 13
    ● On: The computer is on. ● Blinking: The computer is in the Sleep state. ● Off: The computer is off or in Hibernation. ● White: An integrated wireless device, such as a wireless local area network (WLAN) device and/or a Bluetooth® device, is on. ● Amber: All wireless devices are off. Components 3
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    to exit Sleep. ● When the computer is in Hibernation, briefly press the button to exit Hibernation. If the computer has stopped responding and Windows® shutdown procedures are ineffective, press and hold the power button for at least 5 seconds to turn off the computer. To learn more about your
  • HP Presario CQ42-100 | Notebook PC User Guide - Windows 7 - Page 15
    information when pressed in combination with the fn key. Displays system information when pressed in combination with the esc key. Displays the Windows Start menu. Displays a shortcut menu for items beneath the pointer. Navigate using the Up, Down, Left and Right arrow keys. Execute frequently
  • HP Presario CQ42-100 | Notebook PC User Guide - Windows 7 - Page 16
    Display Component (1) Internal microphone (2) Integrated webcam (select models only) (3) Integrated webcam light (select models only) Description Records sound. Records audio and video and captures still photographs. On: The integrated webcam is in use. 6 Chapter 1 Features
  • HP Presario CQ42-100 | Notebook PC User Guide - Windows 7 - Page 17
    -side components Component (1) Optical drive (2) Optical drive light (3) USB port (4) RJ-11 (modem) jack (select models only) (5) AC adapter/power/battery light (6) Power connector Description Reads and writes to optical discs. Blinking: The optical drive is being accessed. Connects an
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    HDMI port (select models only) (4) RJ-45 (network) jack (5) USB ports (2) (6) Audio-in (microphone) jack (7) Audio-out (headphone) jack (8) Digital Media Slot (select models only) (9) Drive light Description Connects an external VGA or television audio. Supports the following optional
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    Description Holds the battery. Releases the battery from the battery bay. Enable wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support
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    from the outside of the computer. NOTE: For optimal transmission, keep the areas immediately around the antennas free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safety and Environmental Notices that applies to your country or region. These notices
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    components Component (1) Power cord* (2) AC adapter (3) Battery* *Power cords vary in appearance by country or or region in which you purchased the computer, you must obtain a country- or region-specific modem cable adapter (included with select models or purchased separately). The modem must be
  • HP Presario CQ42-100 | Notebook PC User Guide - Windows 7 - Page 22
    to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer. ● Integrated service tag-Provides regulatory information about the computer, as well as the service tag, which includes the computer model number, serial number, and
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    wireless router or a wireless access point. ● Bluetooth® device (select models only)-Creates a personal area network (PAN) to connect to other Bluetooth-enabled devices such as computers, phones, printers, headsets, speakers, and cameras 802.11a supports data rates ● 802.11n supports data rates of
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    network drivers are installed, but no wireless connections are available (or all wireless network devices are disabled by the wireless action key (f12) or HP Wireless Assistant). Using the wireless controls You can control the wireless devices in your computer using these features: ● The wireless
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    icon is not displayed in the notification area, complete the following steps to change Wireless Assistant properties: 1. Select Start > Control Panel > Hardware and Sound > Windows Mobility Center. 2. Click the wireless icon in the Wireless Assistant tile, which is located in the bottom row of
  • HP Presario CQ42-100 | Notebook PC User Guide - Windows 7 - Page 26
    (either DSL or cable) (1) and high-speed Internet service purchased from an Internet service provider (ISP) ● A wireless router (purchased separately) (2) ● The wireless computer (3) The illustration below shows an example of a wireless network installation that is connected to the Internet. As your
  • HP Presario CQ42-100 | Notebook PC User Guide - Windows 7 - Page 27
    technologies are being developed by wireless manufacturers and hotspot service providers that make the public access an existing WLAN, always enable security features to protect your network from unauthorized access. use a combination of both types. ● Use wireless encryption A variety of sophisticated
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    and the user guides included with your wireless router and other WLAN equipment ● Information and Web site links provided in Help and Support For a list Windows attempts to connect to that network. If the attempt is successful, your computer is automatically connected to the new network. If Windows
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    ) A Bluetooth device provides short-range wireless communications that replace the physical cable connections that traditionally link electronic devices such as the following: ● Computers (desktop, notebook, PDA) ● Phones (cellular, cordless, smart phone) ● Imaging devices (printer, camera) ● Audio
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    device is listed, either your computer does not have an integrated WLAN device, or the driver for the WLAN device is not properly installed. For more information on troubleshooting WLANs, refer to the Web site links provided in Help and Support. 20 Chapter 2 Wireless, local area network, and modem
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    steps: 1. Open your Web browser and go to http://www.hp.com/support. 2. Select your country or region. 3. Click the option for software and driver downloads, and then type your computer model number in the search box. 4. Press enter, and then follow the on-screen instructions. NOTE: If the WLAN
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    the router for 10 to 15 seconds. If the computer still cannot make a connection to a WLAN, restart the wireless router. For details, refer to the router manufacturer's instructions. Connecting to a local area network Connecting to a local area network (LAN) requires an 8-pin, RJ-45 network cable
  • HP Presario CQ42-100 | Notebook PC User Guide - Windows 7 - Page 33
    To connect the network cable: 1. Plug the network cable into the network jack (1) on the computer. 2. Plug the other end of the cable into a network wall jack (2). WARNING! To reduce the risk of electric shock, fire, or damage to the equipment, do not plug a modem or telephone cable into the RJ-45 (
  • HP Presario CQ42-100 | Notebook PC User Guide - Windows 7 - Page 34
    3 Pointing devices and keyboard Using the TouchPad The following illustration and table describe the computer is active, the light is off. Moves the pointer and selects or activates items on the screen. Functions like the left button on an external mouse. Functions like the right button on an
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    activate the scrolling function. Using TouchPad gestures The TouchPad supports a variety of TouchPad gestures. To activate the TouchPad taskbar, and then check or uncheck Disable gestures. To enable or disable a specific gesture, select Control Panel > Hardware and Sound > Mouse > Device settings
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    and then pull the fingers apart to increase an object's size. ● Zoom out by holding two fingers apart on the TouchPad, and then pull the fingers together to decrease an object's size. Rotating Rotating allows you rotate items such as photos and pages. To
  • HP Presario CQ42-100 | Notebook PC User Guide - Windows 7 - Page 37
    preferences Use Mouse Properties in Windows® to customize settings for specific keys at the top of the keyboard. The icons on the f1 through f12 keys represent the action key functions. To use an action key, press and hold this key to activate the assigned function. NOTE: The action key feature
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    , which provides information about your Windows operating system and computer, answers to questions and tutorials, and updates to your computer. Help and Support also provides automated troubleshooting and links to support specialists. Decreases the screen brightness level incrementally when you
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    To use a hotkey command on the computer keyboard, follow either of these steps: ● Briefly press the fn key, and then briefly press esc. - or - ● Press and hold down the fn key, briefly press esc, and then release both keys at the same time. Using the keyboard 29
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    Cleaning the TouchPad and keyboard Dirt and grease on the TouchPad can cause the pointer to jump around on the screen. To avoid this, clean the TouchPad with a damp cloth, and wash your hands frequently when using the computer. WARNING! To reduce the risk of electric
  • HP Presario CQ42-100 | Notebook PC User Guide - Windows 7 - Page 41
    Your computer includes multimedia features that allow you to listen to music, watch movies, and speakers for listening to music ● Integrated microphone for recording your own audio ● Integrated webcam that allows you to capture and share video ● Preinstalled multimedia software that allows you
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    (select models only) Records audio and video and captures still photographs. (3) Webcam light (select models only) Turns on when video software accesses the webcam. (4) Volume down action key (f9) Decreases speaker sound. (5) Volume up action key (f10) Increases speaker sound. (6) Volume
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    To increase volume incrementally, press the volume up action key (f10) (2). ◦ To mute or restore volume, press the volume mute action key (f11) (3). ● Windows® volume control: a. Click the Speakers icon in the notification area, at the far right of the taskbar. b. Increase or decrease the volume by
  • HP Presario CQ42-100 | Notebook PC User Guide - Windows 7 - Page 44
    - or - a. Right-click the Speakers icon in the notification area, and then click Open Volume Mixer. b. In the Speakers column, increase or decrease the volume by moving the slider up or down. You can also mute the volume by clicking the Mute Speakers icon. If the Speakers icon is not displayed in
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    or DVD, follow these steps: 1. Insert the disc into the optical drive. 2. When the installation wizard opens, follow the on-screen instructions. 3. Restart the computer if you are prompted to do so. NOTE: For details about using software included with the computer, refer to the software manufacturer
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    features: ● Play music using your computer speakers and/or connected external speakers ● Record sound using the internal microphone or connect an external microphone ● Download install any drivers required by the external device. NOTE: A driver . 4. When the Sound window opens, click the Sounds tab
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    and record sound in a setting free of background noise. To confirm or change the audio settings on your computer, select Start > Control Panel > Hardware and Sound. Video Your computer enables you to use a variety of video features: ● Watch movies ● Play games over the Internet ● Edit pictures and
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    retailers. To connect a video or audio device to the HDMI port: 1. Connect one end of the HDMI cable to the HDMI port on the computer. 2. Connect the other end of the cable to the video device, according to the device manufacturer's instructions. 3. Press the f4 action key on the computer to
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    area, at the far right of the taskbar, and then click Playback devices. 2. On the Playback tab, click either Digital Output or Digital Output Device (HDMI). 3. Click Set Default, and then click OK. To return audio to the computer speakers, follow these steps: 1. Right-click the Speakers icon in the
  • HP Presario CQ42-100 | Notebook PC User Guide - Windows 7 - Page 50
    > Computer. You will see a list of all the devices installed in your computer, including your optical drive. You may have one of the following types of drives: ● DVD±RW and CD-RW SuperMulti Double-Layer : Some of the drives listed above may not be supported by your computer. 40 Chapter 4 Multimedia
  • HP Presario CQ42-100 | Notebook PC User Guide - Windows 7 - Page 51
    your computer. The listed drives are not necessarily all of the supported optical drives. Some optical drives can also write to optical discs as described in the following table. Optical drive type Write to CD-RW DVD±RW and CD-RW Yes SuperMulti DL Combo Drive DVD±RW and CD-RW Yes
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    supports The optical drive on your computer may not support all the types of optical discs discussed in this section. store large projects that must be updated frequently. Typical uses include the following hard drive files ● Updating photos, video, audio, earlier. This type of disc is ideal for testing
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    LightScribe DVD+R discs Use LightScribe DVD+R discs for sharing and storing data, home videos, and photos. These discs are read-compatible with most DVD-ROM drives and DVD video players. With a LightScribe-enabled drive and LightScribe software, you can write data to the disc and then add a designer
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    5. Gently press the disc (3) down onto the tray spindle until the disc snaps into place. 6. Close the disc tray. If you have not yet configured AutoPlay, as described in the following section, an AutoPlay dialog box opens. It prompts you to select how you want to use the media content. NOTE: For
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    Device Manager. NOTE: Windows includes the User Account Control feature to improve the security of your computer. You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Help and Support for more information
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    not write to a disc while the computer is running on battery power. Before writing to a disc, close all open details about using software included with the computer, refer to the software manufacturer's instructions, which may be provided on disc, in the software Help, or on the manufacturer's Web
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    burning process as directed by the program you have selected. For specific instructions, refer to the software manufacturer's instructions, which may be provided with the software, on disc, or on the manufacturer's Web site. Observe the copyright warning. It is a criminal offense, under applicable
  • HP Presario CQ42-100 | Notebook PC User Guide - Windows 7 - Page 58
    Removing an optical disc (CD, DVD, or BD) 1. Press the release button (1) on the drive bezel to release the disc tray, and then gently pull out the tray (2) until it stops. 2. Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer edges of the disc. Hold the
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    devices connected to the computer. 4. Unplug the power cord from the AC outlet. 5. Turn the computer upside down on a flat surface. 6. Remove the battery from the computer. 7. With the hard drive bay toward you, loosen the 2 hard drive cover screws (1) and lift the hard drive cover away from the
  • HP Presario CQ42-100 | Notebook PC User Guide - Windows 7 - Page 60
    8. Remove the security screw from the optical drive. NOTE: A screw driver may be necessary to loosen the bracket holding the optical drive after the security screw is removed. 9. Remove the optical drive from the optical drive bay. 50 Chapter 4 Multimedia
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    with the notches on the computer, close the hard drive cover (2), and tighten the hard drive screws (3). 12. Reconnect external power and external devices. 13. Replace the battery, turn the computer over, and turn on the computer. Optical drive 51
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    using the icon on the software interface. NOTE: For details about using webcam software, refer to the software manufacturer's instructions, which may be provided with the software, on disc, or on the manufacturer's Web site. Webcam tips For optimum performance, observe the following guidelines while
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    or midtones of an image. Adjusting the gamma of an image allows you to change the brightness values of the middle range of gray tones without dramatically altering the shadows or silhouetting. For information about using the webcam, select Start > Help and Support. Webcam (select models only) 53
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    Troubleshooting The following sections describe several common issues and solutions. The optical disc tray does not open for removal of a CD, DVD, or BD 1. Insert the
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    the following tasks: ● Update driver software ● Disable ● Uninstall ● Scan for hardware changes. Windows scans your system for installed hardware and installs any required drivers. ● Click Properties to see if the device is working properly: ◦ The Properties window provides details about the device
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    resume. - or - ◦ The playback window in the multimedia program may close. To return area of the computer desktop, and select Screen resolution. 2. Select Advanced Settings > Monitor tab play automatically 1. Click Start > Default Programs > Change AutoPlay Settings. 2. Select the check box for Use
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    Change the color properties of the desktop: 1. Right-click on a blank area of the computer desktop, and select Screen guide, go to Start > Help and Support for more information about disc types. ● Be sure that the driver located in the DVD/CD-ROM drives category in Device Manager. Troubleshooting 57
  • HP Presario CQ42-100 | Notebook PC User Guide - Windows 7 - Page 68
    the HP Web site at http://www.hp.com. A device driver must be reinstalled 1. Remove any discs from the optical drive. 2. Select Start > Control Panel > System and Security. Then in the System area, click Device Manager. 3. In the Device Manager window, click the arrow next to the type of driver you
  • HP Presario CQ42-100 | Notebook PC User Guide - Windows 7 - Page 69
    Web browser, go to http://www.hp.com/support, and select your country or region. 2. Click the option for software and driver downloads, type your computer model number in the search box, and then press enter. 3. Click your specific product from the models listed. 4. Click the Windows 7 operating
  • HP Presario CQ42-100 | Notebook PC User Guide - Windows 7 - Page 70
    blink and the screen clears. Your work initiate any type of networking battery power and 30 minutes of inactivity when running on external power. Power settings and timeouts can be changed using Power Options in Windows keyboard or a button on the remote control. ● Activate the TouchPad.
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    computer exits Sleep, you must enter your Windows password before your work will return to the screen. Initiating and exiting Hibernation The system is , or when the battery reaches a critical battery level. Power settings and timeouts can be changed using Power Options in Windows Control Panel. To
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    The following power plans are available: ● HP recommended ● High performance ● Power saver You can change the settings of these power plans through Power Options. Viewing the current power plan ▲ Click the battery meter icon in the notification area, at the far right of the taskbar. - or - Select
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    only the AC adapter provided with the computer, a replacement AC adapter provided by HP, or a compatible AC adapter purchased from HP. Connect the computer to external AC power under any of the following conditions: WARNING! Do not charge the battery while you are onboard aircraft. ● When you are
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    off, the AC adapter is not functioning and should be replaced. Contact technical support for information on obtaining a replacement AC power adapter. Select Start > Help and Support > Get assistance. Using battery power When a charged battery is in the computer and the computer is not plugged into
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    battery life ● Information on battery types, specifications, life cycles, and capacity To access battery information: ▲ Select Start > Help and Support > Learn > Power Plans: Frequently Asked Questions. Using Battery Check Help and Support provides information on the status of the battery installed
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    2. Align the tabs on the battery with the notches on the computer, insert the battery (1), and then pivot the battery downward (2) into the battery bay. The battery release latch (3) automatically locks the battery into place. To remove the battery: 1. Turn the computer upside down on a flat surface
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    Some lowbattery alerts and system responses can be changed using Power Options in Windows Control Panel. Preferences set using Power Options do not affect lights. Identifying low battery levels The computer takes the following actions for a critical battery level: ● If Hibernation is enabled and the
  • HP Presario CQ42-100 | Notebook PC User Guide - Windows 7 - Page 78
    . 2. Exit Hibernation by briefly pressing the power button. Calibrating a battery Calibrate a battery under the following conditions: ● When battery charge displays seem inaccurate ● When you observe a significant change in battery run time Even if a battery is heavily used, it should not need to be
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    after so that you can reset it after the calibration. 8. Change the On battery setting to Never. 9. Click OK. 10. Click Save changes. Step 3: Discharge the battery The computer must remain on while the battery is being discharged. The battery can discharge whether or not you are using the computer
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    . 6. Reenter the setting that you recorded for On battery. 7. Click OK. 8. Click Save changes. Conserving battery power ● Select the Power saver power plan through Power Options under System and Security in Windows Control Panel. ● Turn off wireless and local area network (LAN) connections and exit
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    HP Web site for more information about ordering a replacement battery. If the battery is possibly covered by an HP warranty, instructions include a warranty ID. NOTE: To ensure that you always have battery power when you need it, HP recommends purchasing a new battery to use the Windows Shut down
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    then click the Power button. ● Press and hold the power button for at least 5 seconds. ● Disconnect the computer from external power, and then remove the battery. 72 Chapter 5 Power management
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    and allow the screen to clear, or a hub. Do not type on the keyboard or move the computer while the optical drive is writing to a disc. The write process is sensitive to vibration. When the battery is the only source of power, be sure that the battery
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    drive to a USB port on the computer. USB drives include the following types: ● 1.44-megabyte diskette drive ● Hard drive module (a hard drive with information about required software and drivers, or to learn which computer port to use, refer to the manufacturer's instructions. To connect an external
  • HP Presario CQ42-100 | Notebook PC User Guide - Windows 7 - Page 85
    size computer. HP recommends feature to improve the security of your computer. You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Help and Support screen instructions. Improving hard drive performance 75
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    Replacing the hard drive CAUTION: To prevent information loss or an unresponsive the power cord from the AC outlet. 5. Turn the computer upside down on a flat surface. 6. Remove the battery from the computer. 7. With the hard drive bay toward you, loosen the 2 hard drive cover screws (1). 8. Lift
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    9. Remove the hard drive screws (1) and then drive and then lift the hard drive slightly (2). 10. Disconnect the hard drive cable and lift the hard drive away from the computer. Replacing the hard drive 77
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    To install a hard drive: 1. Lower the hard drive into the hard drive bay and connect the hard drive cable. 2. Snap the hard drive into place (1) and replace the hard drive screws (2). 3. Align the tabs (1) on the hard drive cover with the notches on the computer. 4. Close the cover (2). 78 Chapter 6
  • HP Presario CQ42-100 | Notebook PC User Guide - Windows 7 - Page 89
    5. Tighten the hard drive cover screws (3). 6. Replace the battery. 7. Turn the computer right-side up, and then reconnect external power and external devices. 8. Turn on the computer. Replacing the hard drive 79
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    as a USB keyboard, mouse, drive, printer, scanner, or hub. Devices can be connected to the system. Some USB devices may require additional support software, which is usually included with the device. For more information about device-specific software, refer to the manufacturer's instructions. The
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    Removing a USB device CAUTION: To prevent loss of information or an unresponsive system, use the following procedure to safely remove a USB device. CAUTION: To prevent damage to a USB connector, do not pull on the cable to remove the USB device. To remove a USB device: 1. Click the Safely Remove
  • HP Presario CQ42-100 | Notebook PC User Guide - Windows 7 - Page 92
    secure data storage and convenient data sharing. These cards are often used with digital media-equipped cameras and PDAs as well as with other computers. The Digital Media Slot supports the following digital card formats: ● Memory Stick (MS) ● Memory Stick Pro (MSP) ● MultiMediaCard (MMC) ● Secure
  • HP Presario CQ42-100 | Notebook PC User Guide - Windows 7 - Page 93
    . Save your information and close all programs associated with the digital card. NOTE: To stop a data transfer, click Cancel in the operating system Copying window. To remove a digital card: 1. Click the Safely Remove Hardware and Eject Media icon in the notification area, at the far right of the
  • HP Presario CQ42-100 | Notebook PC User Guide - Windows 7 - Page 94
    the equipment, unplug the power cord and remove all batteries before installing a memory module. CAUTION: Electrostatic discharge (ESD) can a second memory module, be sure that both memory modules are the same size. To add or replace a memory module: 1. Save your work. 2. Shut down the computer and
  • HP Presario CQ42-100 | Notebook PC User Guide - Windows 7 - Page 95
    7. Loosen the memory module compartment screws (1). Lift the memory module compartment cover (2) away from the computer. 8. If you are replacing a memory module, remove the existing memory module: a. Pull away the retention clips (1) on each side of the memory module. The memory module tilts up.
  • HP Presario CQ42-100 | Notebook PC User Guide - Windows 7 - Page 96
    tabs (1) on the memory module compartment cover with the notches on the computer. 11. Close the cover (2). 12. Tighten the memory module compartment screws (3). 13. Replace the battery. 86 Chapter 8 Memory modules
  • HP Presario CQ42-100 | Notebook PC User Guide - Windows 7 - Page 97
    14. Turn the computer right-side up, and then reconnect external power and external devices. 15. Turn on the computer. 87
  • HP Presario CQ42-100 | Notebook PC User Guide - Windows 7 - Page 98
    you send your computer for service, remove all password settings. Computer risk Security feature Unauthorized use of the computer Unauthorized access to data ● Power-on password ● Firewall software ● Windows updates Unauthorized access to Setup Utility, BIOS settings, and other Administrator
  • HP Presario CQ42-100 | Notebook PC User Guide - Windows 7 - Page 99
    information about Windows passwords, such as screen-saver passwords, select Start > Help and Support. Setting passwords in Windows Password Administrator or restart the computer, or exit Hibernation. *For details about each of these passwords, refer to the following topics. Using passwords 89
  • HP Presario CQ42-100 | Notebook PC User Guide - Windows 7 - Page 100
    set in Windows, nor is it displayed as it is set, entered, changed, or deleted BIOS Setup Options" message is displayed in the lower-left corner of the screen. 2. Use the arrow keys to select Security > Set Administrator Password, and then press enter. ● To set an administrator password, type
  • HP Presario CQ42-100 | Notebook PC User Guide - Windows 7 - Page 101
    BIOS Setup Options" message is displayed in the lower-left corner of the screen. 2. Use the arrow keys to select Security > Set Power-On Password, and then press enter. ● To set a power-on password, type change a power-on password, type your current password in the Enter Current Password field, type
  • HP Presario CQ42-100 | Notebook PC User Guide - Windows 7 - Page 102
    . Instructions for using and updating Norton Internet Security software and for purchasing extended update service are provided within the program. ● To access Norton Internet Security, or to get more information about it, click Start > All Programs > Norton Internet Security. NOTE: HP recommends
  • HP Presario CQ42-100 | Notebook PC User Guide - Windows 7 - Page 103
    computer to protect your privacy. Firewall features include logging and reporting of network traffic. Refer to the firewall user guide or contact your firewall manufacturer for block authorized e-mail attachments. To temporarily resolve the problem, disable the firewall, perform the task that
  • HP Presario CQ42-100 | Notebook PC User Guide - Windows 7 - Page 104
    . Use the update link at Start > All Programs > Windows Update. ● Run Windows Update at regular intervals, such as once a month. ● Obtain updates to Windows and other Microsoft programs, as they are released, from the Microsoft Web site and through the updates link in Help and Support. 94 Chapter
  • HP Presario CQ42-100 | Notebook PC User Guide - Windows 7 - Page 105
    (BIOS) Starting Setup Utility Setup Utility is a ROM-based information and customization utility that can be used even when your Windows® the ESC key for Startup Menu" message is displayed in the lower-left corner of the screen, press f10. - or - 1. Open Setup Utility by turning on or restarting the
  • HP Presario CQ42-100 | Notebook PC User Guide - Windows 7 - Page 106
    Menu" message is displayed in the lower-left corner of the screen, press f10. - or - Open Setup Utility by turning on Changes, and then press enter. Your change goes into effect immediately. Navigating and selecting in Setup Utility Because Setup Utility is not Windows based, it does not support BIOS)
  • HP Presario CQ42-100 | Notebook PC User Guide - Windows 7 - Page 107
    ESC key for Startup Menu" message is displayed in the lower-left corner of the screen, press esc. When the Startup Menu is displayed, press f10. 2. Use the arrow enter. 4. To save your change and exit Setup Utility, use the arrow keys to select Exit > Exit Saving Changes, and then press enter. Setup
  • HP Presario CQ42-100 | Notebook PC User Guide - Windows 7 - Page 108
    may not be supported by your computer. Main menu Select System information To do this ● View and change the system time and date. ● View identification information about the computer. ● View specification information about the processor, memory size, system BIOS, and keyboard controller version
  • HP Presario CQ42-100 | Notebook PC User Guide - Windows 7 - Page 109
    Support Button Sound (select models only) Virtualization Technology (select models only) Processor C6 State (select models only) LAN Power Saving (select models only) Card Reader/1394 Power Saving (select models only) Fan Always On Action Keys Mode Boot Options To do this Change ◦ Notebook Hard
  • HP Presario CQ42-100 | Notebook PC User Guide - Windows 7 - Page 110
    . You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Help and Support for more information. 2. Access the updates on the HP Web site at http://www.hp.com. 3. Install the updates. 100 Chapter 11 Software
  • HP Presario CQ42-100 | Notebook PC User Guide - Windows 7 - Page 111
    Updating the BIOS To update the BIOS, first determine what BIOS version you currently have and then download and install the new BIOS. Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer, you need to know
  • HP Presario CQ42-100 | Notebook PC User Guide - Windows 7 - Page 112
    or cord. To download a BIOS update: 1. Access the page on the HP Web site that provides software for your computer: Select Start > Help and Support > Maintain > Software Updates. 2. Follow the instructions on the screen to identify your computer and access the BIOS update you want to download. 3. At
  • HP Presario CQ42-100 | Notebook PC User Guide - Windows 7 - Page 113
    programs and drivers To download and install software other than a BIOS update, follow these steps: To use the HP Web site: 1. Open your Web browser, go to http://www.hp.com/support, and select your country or region. 2. Click the option for software and driver downloads, type your computer model
  • HP Presario CQ42-100 | Notebook PC User Guide - Windows 7 - Page 114
    provided by the operating system and HP Recovery Manager software are designed to help you with the following tasks for safeguarding your information and restoring it in case of a system failure: ● Creating a set of recovery discs (Recovery Manager software feature). Recovery discs are used to start
  • HP Presario CQ42-100 | Notebook PC User Guide - Windows 7 - Page 115
    the recovery discs. The next time you open Recovery Manager, you will be prompted to continue the disc creation process. To create a set of recovery discs: 1. Select Start > All Programs > Recovery Manager > Recovery Disk Creation. 2. Follow the on-screen instructions. Creating recovery discs
  • HP Presario CQ42-100 | Notebook PC User Guide - Windows 7 - Page 116
    backing up: ● Create system restore points using the Windows® System Restore feature, and periodically copy them to disc. ● Store personal the type of optical drive installed in your computer. NOTE: DVDs store more information than CDs, so using them for backup reduces the number of recovery discs
  • HP Presario CQ42-100 | Notebook PC User Guide - Windows 7 - Page 117
    the on-screen instructions to set up and create a backup. NOTE: Windows® includes the User Account Control feature to improve the security of your computer. You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings
  • HP Presario CQ42-100 | Notebook PC User Guide - Windows 7 - Page 118
    snapshot of your hard drive at a specific point in time. You can then recover back to that point if you want to reverse subsequent changes made to your system. NOTE: Recovering System Protection tab. 4. Click System Restore. 5. Follow the on-screen instructions. 108 Chapter 12 Backup and recovery
  • HP Presario CQ42-100 | Notebook PC User Guide - Windows 7 - Page 119
    the "Press the ESC key for Startup Menu" message is displayed at the bottom of the screen. Then, press f11 while the "Press for recovery" message is displayed on the screen. 2. Click System Recovery in the Recovery Manager window. 3. Follow the on-screen instructions. Performing a recovery 109
  • HP Presario CQ42-100 | Notebook PC User Guide - Windows 7 - Page 120
    power 7 conservation, power 70 copyright warning 46 cord, power 11 corporate WLAN connection 18 critical battery level 67 CyberLink PowerDVD 8 software 35 D device drivers HP drivers 59 Windows drivers 59 Diagnostics menu 99 digital card defined 82 inserting 82 removing 83 stopping 83 Digital Media
  • HP Presario CQ42-100 | Notebook PC User Guide - Windows 7 - Page 121
    8 K keyboard hotkey, identifying 28 keys esc 5 fn 5 function 5 navigation 5 Windows applications 5 Windows logo 5 L labels Bluetooth 12 Microsoft Certificate of Authenticity 12 modem approval 12 service tag 12 wireless certification 12 WLAN 12 LAN Power Saving 99 language support 99 latch, battery
  • HP Presario CQ42-100 | Notebook PC User Guide - Windows 7 - Page 122
    75 multimedia 35 Windows Media Player 35 Wireless Assistant 15 solid-state drive (SSD) 104, 109 speakers, identifying 4, 32 starting Setup Utility 95 storing battery 70 supported discs 105 System Configuration menu 99 system failure or instability 104 system information 98 system recovery 109 system
  • HP Presario CQ42-100 | Notebook PC User Guide - Windows 7 - Page 123
    32, 33 volume, adjusting 33 W webcam identifying 6, 32 using 52 webcam light, identifying 6, 32 webcam properties, adjusting 53 webcam tips 52 Windows applications key, identifying 5 Windows logo key, identifying 5 Windows, passwords set in 89 wireless antennas 10 Wireless Assistant software 14, 15
  • HP Presario CQ42-100 | Notebook PC User Guide - Windows 7 - Page 124
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Notebook PC User Guide