HP Presario CQ42-400 Notebook Essentials - Windows 7
HP Presario CQ42-400 - Notebook PC Manual
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- HP Presario CQ42-400 | Notebook Essentials - Windows 7 - Page 1
Notebook Essentials - HP Presario CQ42-400 | Notebook Essentials - Windows 7 - Page 2
Help and Support > User Guides Linux Users Looking for more user guides? You can find them on the User Guides disc that came with your computer. Subscription Services for Business Notebook Keep this product up to date with the latest drivers, patches, and notifications. Sign up now at www.hp.com/go - HP Presario CQ42-400 | Notebook Essentials - Windows 7 - Page 3
or for requesting a full refund of the PC, please contact your local point of sale (the seller). Contacting Customer Support If the information provided in your User Guide or Learning Center does not address your questions, you can contact HP Customer Support at: www.hp.com/go/contactHP Here you can - HP Presario CQ42-400 | Notebook Essentials - Windows 7 - Page 4
the start menu on your PC and/or in the CD/DVD provided in the box. Some countries/regions may provide a printed HP Limited Warranty in the box is not provided in printed format, you may request a printed copy from www.hp.com/go/orderdocuments or write to: North America: Hewlett Packard, MS POD, - HP Presario CQ42-400 | Notebook Essentials - Windows 7 - Page 5
14 Updating the software installed on the computer 14 Turning off the computer 15 Chapter 4: Troubleshooting Troubleshooting resources 17 Quick troubleshooting 17 The computer is unable to start up 17 The computer screen is blank 17 Software is functioning abnormally 18 Notebook Essentials - HP Presario CQ42-400 | Notebook Essentials - Windows 7 - Page 6
using the recovery discs 24 Recovering using the partition on the hard drive 25 Appendix B: Specifications Operating environment 27 Input power 27 Appendix C: Routine care Cleaning the display 29 Cleaning the TouchPad and keyboard 29 Traveling and shipping 29 Index iv Notebook Essentials - HP Presario CQ42-400 | Notebook Essentials - Windows 7 - Page 7
additional information. For example, this guide provides specific instructions for connecting to wired and wireless networks. You will also find practical and TouchPad gestures, refer to the Notebook PC User Guide in Help and Support, or refer to the User Guides disc included with some models. - HP Presario CQ42-400 | Notebook Essentials - Windows 7 - Page 8
Windows® operating system, Help and Support includes these topics: ■ Information about the computer, such as how to locate the model and serial number, installed software, hardware components, and specifications ■ How to help safeguard the computer ■ How to get the best performance from the battery - HP Presario CQ42-400 | Notebook Essentials - Windows 7 - Page 9
. ✎ Windows® includes the User Account Control feature to improve the security of the computer. You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Help and Support for more information. Notebook - HP Presario CQ42-400 | Notebook Essentials - Windows 7 - Page 10
- HP Presario CQ42-400 | Notebook Essentials - Windows 7 - Page 11
status of Norton Internet Security antivirus software. Opens the Mouse Properties window. Intel® Graphics Media Accelerator Driver for Mobile HP Wireless Assistant (select models only) Opens the Intel Graphics window. Displays the status of your wireless device. (Continued) Notebook Essentials 5 - HP Presario CQ42-400 | Notebook Essentials - Windows 7 - Page 12
opens the Battery Meter window. Displays the status of your network connection. Wireless network status Volume Control Displays the status of your wireless network connection and opens the Wireless Network Connection window. Opens the Volume Control window. Ä CAUTION: Software downloaded from the - HP Presario CQ42-400 | Notebook Essentials - Windows 7 - Page 13
new viruses beyond 60 days by purchasing extended update service. ■ To access Norton Internet Security or get recovery software provide several ways to back up the system and to recover optimal system functionality. For additional information, refer to Appendix A, "Backup and recovery." Notebook - HP Presario CQ42-400 | Notebook Essentials - Windows 7 - Page 14
and mechanical safety information. To access this document, click Start, click Help and Support, and then click User Guides, or refer to the User Guides disc included with some models. The Safety & Comfort Guide is also available on the Web at http://www.hp.com/ergo. 8 Notebook Essentials - HP Presario CQ42-400 | Notebook Essentials - Windows 7 - Page 15
as an accessory from HP. For more safety and regulatory information, and for battery disposal information, refer to the Regulatory, Safety and Environmental Notices. To access the notices, click Start, click Help and Support, and then click User Guides, or refer to the User Guides disc included with - HP Presario CQ42-400 | Notebook Essentials - Windows 7 - Page 16
ISP and the ISP has provided you with such information as a specific IP address and POP3 and SMTP settings. To access the Windows Connect to the Internet wizard and instructions for using the wizard, click Start, click Help and Support, and then search for Connect to the Internet wizard. ✎ If you - HP Presario CQ42-400 | Notebook Essentials - Windows 7 - Page 17
(either DSL or cable) and high-speed Internet service purchased from an Internet service provider (ISP) ■ A wireless router (purchased separately) ■ Your new wireless computer The illustration shows an example of a completed wireless network installation that is connected to the Internet and to - HP Presario CQ42-400 | Notebook Essentials - Windows 7 - Page 18
action key (f12) to turn off the wireless function. For help locating the wireless action key, refer to the Notebook PC User Guide in Help and Support. 2. During the router installation, the router manufacturer's software allows you to change the network name (SSID) and enable security to protect - HP Presario CQ42-400 | Notebook Essentials - Windows 7 - Page 19
Click Connect. d. If required, enter the security key. e. Test the wireless network by opening your Web browser and accessing a Web site. Connecting to a wired network Connecting to a wired network requires an RJ . 2. Plug the other end of the cable into a wall jack 2. Notebook Essentials 13 - HP Presario CQ42-400 | Notebook Essentials - Windows 7 - Page 20
be used until it is installed. To locate and install a preloaded program or driver, follow these steps: 1. Click Start, click All Programs, click Recovery Manager, and then click Recovery Manager. 2. Follow the on-screen instructions. ■ Software on disc. To install software from a disc, follow these - HP Presario CQ42-400 | Notebook Essentials - Windows 7 - Page 21
: Ä CAUTION: Emergency shutdown procedures result in the loss of unsaved information. ■ Press ctrl+alt+delete. Then, in the lower-right corner of the screen, click the Shut Down button. ■ Press and hold the power button for at least 5 seconds. ■ Disconnect the computer from external power and remove - HP Presario CQ42-400 | Notebook Essentials - Windows 7 - Page 22
- HP Presario CQ42-400 | Notebook Essentials - Windows 7 - Page 23
problem is resolved: ■ Refer to "Quick troubleshooting," the next section in this chapter. ■ Access Web site links and additional information about the computer through Help and Support. Click Start, and then click Help and Support has reached a low battery level. To change these and other power - HP Presario CQ42-400 | Notebook Essentials - Windows 7 - Page 24
Troubleshooting computer is turned on but is not responding to software or keyboard commands, try the following emergency shutdown procedures, in the Press ctrl+alt+delete. Then, in the lower-right corner of the screen, click the Shut down button. ■ Press and hold the power button Notebook Essentials - HP Presario CQ42-400 | Notebook Essentials - Windows 7 - Page 25
, click Network and Sharing Center, click Troubleshoot problems, and then follow the on-screen instructions. ■ Be sure that the wireless light on your computer is on (white). If the wireless light is amber, press the wireless action key (f12) to turn the wireless connection on. ■ Be sure that the - HP Presario CQ42-400 | Notebook Essentials - Windows 7 - Page 26
- HP Presario CQ42-400 | Notebook Essentials - Windows 7 - Page 27
the recovery discs. The next time you open Recovery Manager, you are prompted to continue the disc creation process. To create a set of recovery discs: 1. Click Start, click All Programs, click Recovery Manager, and then click Recovery Disc Creation. 2. Follow the on-screen instructions. Notebook - HP Presario CQ42-400 | Notebook Essentials - Windows 7 - Page 28
recovery points using Recovery Manager, and periodically copy them to disc. ■ Create system restore points using the Windows window, toolbar, or menu bar by taking a screen shot of the settings. The screen type of optical drive installed in your computer. ✎ Double-layer DVD±R discs are not supported. - HP Presario CQ42-400 | Notebook Essentials - Windows 7 - Page 29
size and the speed of the computer. 1. Click Start, click All Programs, click Maintenance, and then click Backup and Restore. 2. Follow the on-screen instructions to set up and create a backup. ✎ Windows installing software, running utilities, or changing Windows settings. Refer to Help and Support - HP Presario CQ42-400 | Notebook Essentials - Windows 7 - Page 30
the System Protection tab. 4. Click System Restore. 5. Follow the on-screen instructions. Performing a recovery ✎ You can recover only files that you have previously backed up. HP recommends that you use Recovery Manager to create a set of recovery discs (entire drive backup) as soon as you set up - HP Presario CQ42-400 | Notebook Essentials - Windows 7 - Page 31
at the bottom of the screen. b. Press f11 while the "Press for recovery" message is displayed on the screen. ✎ It may take several minutes for Recovery Manager to load. 2. Click System Recovery in the Recovery Manager window. 3. Follow the on-screen instructions. Notebook Essentials 25 - HP Presario CQ42-400 | Notebook Essentials - Windows 7 - Page 32
- HP Presario CQ42-400 | Notebook Essentials - Windows 7 - Page 33
Specifications AC adapter or a DC power source supplied and approved by HP for use with this computer. The AC power source must be V, 50-60 Hz. The computer is capable of accepting DC power within the following specifications. Input power Rating Operating voltage and current 18.5 V dc @ 3.5 A - 65 - HP Presario CQ42-400 | Notebook Essentials - Windows 7 - Page 34
- HP Presario CQ42-400 | Notebook Essentials - Windows 7 - Page 35
damp, lint-free cloth. If the screen requires additional cleaning, use premoistened antistatic wipes or an antistatic screen cleaner. Cleaning the TouchPad and keyboard Dirt and grease on the TouchPad a backup of your information. Keep the backup separate from the computer. Notebook Essentials 27 - HP Presario CQ42-400 | Notebook Essentials - Windows 7 - Page 36
from external power for more than 2 weeks, remove the battery pack and store it separately. ■ If you are shipping the wireless device or a cell phone device installed, such as an 802.11b/g, a Global System for Mobile Communications (GSM), or a General Packet Radio Service Notebook Essentials - HP Presario CQ42-400 | Notebook Essentials - Windows 7 - Page 37
8 emergency shutdown procedures 15, 18 environmental specifications 25 external devices, troubleshooting 19 F firewalls 8 full system recovery 21 H hardware identifying 2 installing 14 Help and Support 2 Hibernation 17 HP Recovery Manager 21 humidity specifications 25 I IEC 60950 compliance 9, 18 - HP Presario CQ42-400 | Notebook Essentials - Windows 7 - Page 38
7 identifying 2 installing 14 safeguarding information 21 troubleshooting 18 updating 6, 14 solid-state drive (SSD) 24, 25 specifications altitude 25 humidity 25 input power 25 operating environment 25 temperature 25 startup problems, troubleshooting 17 surge protection 8 system recovery 21, 24 - HP Presario CQ42-400 | Notebook Essentials - Windows 7 - Page 39
Windows Connect to the Internet wizard 10 Windows desktop, identifying 5 wired network connection 13 wireless Internet access 9 wireless network connection 11 wireless network problems, troubleshooting 19 work habits 8 workstation setup 8 Index Notebook Essentials 31
Notebook Essentials