HP Presario CQ45-700 HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC
HP Presario CQ45-700 Manual
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- HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 1
HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC Maintenance and Service Guide - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 2
to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 3
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 4
iv Safety warning notice - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 5
Left side ...8 Display ...10 Top ...11 TouchPad ...11 Lights ...12 Buttons ...13 Keys ...14 Bottom ...15 3 Illustrated parts catalog ...16 Service tag ...16 Computer major components ...18 Display assembly subcomponents ...22 Mass storage devices ...24 Plastics Kit ...26 Miscellaneous parts ...27 - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 6
Electrostatic discharge damage 32 Packaging and transporting guidelines 34 Component replacement procedures 36 Service tag ...36 Computer feet ...37 Battery ...38 Display subcomponents (bezel, webcam, panel 39 WLAN module ...46 Memory module ...48 Hard drive ...50 RTC battery ...53 - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 7
files ...105 Restoring specific files using Windows Backup and Restore 105 Recovering the original system using HP Recovery Manager 105 What you need to know 105 Recovering using HP Recovery partition (select models only 106 Recovering using the recovery media 106 Changing the computer boot - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 8
viii - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 9
Computer models equipped with an AMD processor Computer models equipped with an Intel processor Product name Compaq Presario CQ45 Notebook PC √ HP 1000 Notebook PC √ √ Processors AMD E2-1800 1.70-GHz processor (1333-MHz memory √ speed, dual core, 18 W) NOTE: This processor is not - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 10
only) Switchable discrete graphics: AMD Radeon HD 7450M Graphics with 1024-MB of √ dedicated video memory (128Mx16 DDR3 900-MHz x 4 PCs; supports DirectX 11) NOTE: This graphics solution is not available on computer models equipped with Windows 7 Starter operating system. UMA graphics: AMD - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 11
in) hard drives in 9.5-mm (.37-in) and √ √ 7.0-mm (.28-in) thicknesses Customer-accessible √ √ Serial ATA √ √ Supports the following hard drives: √ √ ● 640-GB, 5400-rpm, 9.5-mm (not supported with Windows 7 Starter OS) ● 500-GB, 5400-rpm, 9.5-mm or 7.0-mm ● 320-GB, 5400-rpm, 9.5-mm or - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 12
1x1 WiFi and 20702 Bluetooth 4.0 Combo Adapter ● Ralink WLAN Ralink Ripple3 RT5390F_802.11 b/g/n 1x1 PCIe HMC External media HP Multi-Format Digital Media Reader supports the following √ √ card digital card formats: ● Secure Digital (SD) Memory Card ● Secure Digital Extended Capacity (SDxC - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 13
requirements Security Operating system Serviceability Description For computer systems with discrete graphics: Computer models equipped with an AMD processor Computer models equipped with an Intel processor 90-W PFC RC V HP Smart AC adapter with localized cable √ plug support (3-wire plug with - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 14
2 External component identification Front Component Speakers (2) Description Produce sound. 6 Chapter 2 External component identification - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 15
Right side Component (1) Optical drive (2) Optical drive light (3) Optical drive eject button (4) USB 2.0 ports (2) (5) AC adapter light (6) Power connector (7) Security cable slot Description Reads an optical disc. NOTE: On select models, the optical drive also writes to an optical - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 16
, see the Regulatory, Safety and Environmental Notices. NOTE: When a device is connected to a headphone jack, the computer speakers are disabled. Supports the following digital card formats: ● Secure Digital (SD) Memory Card ● Secure Digital Extended Capacity (SDxC) Memory Card ● Secure Digital High - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 17
Component (9) (10) Hard drive light Power light Description ● Blinking white: The hard drive is being accessed. ● White: The computer is on. ● Blinking white: The computer is in the Sleep state, which is an energy-saving mode. The computer shuts off power to the display and other unneeded - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 18
notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. These notices are located in Help and Support. 10 Chapter 2 External component identification - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 19
Top TouchPad Component (1) (2) TouchPad on/off button TouchPad light (3) TouchPad zone (4) Left TouchPad button (5) Right TouchPad button Description Turns the TouchPad on or off. ● On: The TouchPad is off. ● Off: The TouchPad is on. Moves the on-screen pointer and selects or activates - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 20
Lights Component (1) Caps lock light (2) Power light (3) Wireless light Description On: Caps lock is on, which switches the keys to all capital letters. ● White: The computer is on. ● Blinking white: The computer is in the Sleep state, which is an energy-saving mode. The computer shuts off - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 21
loss of unsaved information. To learn more about your power settings, select Start > Control Panel > System and Security > Power Options, or refer to the user guides included with your computer. Top 13 - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 22
Keys Component (1) esc key (2) fn key (3) Windows logo key (4) Action keys (5) Windows applications key Description Displays system information when pressed in combination with the fn key. Displays system information when pressed in combination with the esc key. Displays the Windows Start - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 23
in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact support through Help and Support. Contains the hard drive. Bottom 15 - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 24
tag When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag. Item Description (1) Product name (2) Serial number (3) Product part number 16 Chapter 3 Illustrated parts catalog Function This is the product name affixed - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 25
Item Description (4) Warranty period (5) Model description (select models only) Function This number describes the duration of the warranty period for the computer. This is the alphanumeric identifier used to locate documents, drivers, and support for the computer. Service tag 17 - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 26
Computer major components Item (1) (2) Component Spare part number Display assembly (not spared) NOTE: For display assembly spare part information, see Display assembly subcomponents on page 22. Keyboard (includes keyboard cable): 18 Chapter 3 Illustrated parts catalog - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 27
button board (includes cable) 685098-001 Top cover (includes TouchPad): For use with Compaq Presario CQ45 models: 685110-001 For use with HP 1000 models: 685109-001 Speakers (includes left and right speakers and cable) 685106-001 TouchPad button board (includes bracket and cables) 685099 - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 28
Item (13) (14) (15) (16) (17) (18) (19) (20) Component Spare part number For use only with computer models equipped with an Intel Pentium or Celeron processor and a graphics subsystem with discrete video memory 685782-001 For use only with computer models equipped with an Intel Pentium or - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 29
Item (21) Component 6-cell, 55-Whr, 2.55-Ah Li-ion battery 6-cell, 47-Whr, 2.20-Ah Li-ion battery Optical drive (DVD±RW and CD-RW Super Multi Double-Layer Combo Drive; includes rear optical drive bracket but does not include optical drive cable or cable bracket) NOTE: The optical drive cable and - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 30
Item (1) (2) (3) Component Display bezel (includes Mylar screw covers): For use with Compaq Presario CQ45 models For use with HP 1000 models Webcam/microphone module: HP VGA webcam/microphone module 35.6-cm (14.0-in), HD, LED, BrightView display panel 22 Chapter 3 Illustrated parts catalog Spare - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 31
transceivers; also includes Mylar screw covers) Display enclosure (includes Mylar screw covers): For use with Compaq Presario CQ45 models: For use with HP 1000 models: Rubber display bumpers (not illustrated) Spare part number 685088-001 685090-001 685083-001 685076-001 685078-001 685077-001 685102 - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 32
Mass storage devices Item (1) Component Spare part number Hard drive (6.35-cm (2.5-in), SATA; does not include hard drive cable or bracket): NOTE: The hard drive cable and bracket are included in the Hard Drive Hardware Kit, spare part number 685089-001. 640-GB, 5400-rpm, 9.5-mm 669300-001 - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 33
Item (2a) (2b) (3) (4) Component Hard drive bracket Hard drive cable Optical drive (DVD±RW and CD-RW Super Multi Double-Layer Combo Drive; includes rear optical drive bracket but does not include optical drive cable or cable bracket) NOTE: The optical drive cable and cable bracket are included in - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 34
Plastics Kit Item (1) (2) Component Spare part number Plastics Kit, includes: 685100-001 Hard drive compartment cover (includes one captive screw, secured by a C-clip) Memory module/wireless module compartment cover (includes one captive screw, secured by a C-clip) 26 Chapter 3 Illustrated - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 35
(for use in China and India only) For use with computer models equipped with UMA graphics: 65-W RC V HP Smart AC adapter (for use in all countries except China and India) 65-W RC V EM HP Smart AC adapter (for use in China and India only) Power cord (3-pin, black, 1.83-m): For use - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 36
Li-ion battery 6-cell, 55-Whr, 2.55-Ah Li-ion battery 65-W RC V HP Smart AC adapter for use with computer models equipped with UMA graphics (for use in all countries graphics (for use in China and India only) 65-W RC V EM HP Smart AC adapter for use with computer models equipped with UMA graphics (for - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 37
for use with Compaq Presario CQ45 models (includes Mylar screw covers) Base enclosure (for use with all models) Display bezel for use with HP 1000 models (includes Mylar screw covers) Display bezel for use with Compaq Presario CQ45 models (includes Mylar screw covers) Display cable (includes display - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 38
subsystem with discrete video memory (includes replacement thermal materials) Top cover for use with HP 1000 models (includes TouchPad) Top cover for use with Compaq Presario CQ45 models (includes TouchPad) HP VGA webcam/microphone module System board for use only with computer models equipped with - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 39
plastic parts. Use care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions. Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 40
Drive handling CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 41
CAUTION: A product can be degraded by as little as 700 V. Event Walking across carpet Walking across vinyl floor Motions of bench worker Removing DIPS from plastic tube Removing DIPS from vinyl tray Removing DIPS from Styrofoam Removing bubble pack from PCB Packing PCBs in foam-lined box Typical - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 42
. ● Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment. ● Use conductive field service tools, such as cutters, screwdrivers, and vacuums. ● When fixtures must directly contact dissipative surfaces, use fixtures made only of staticsafe - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 43
with ground cords of one megohm resistance ● Static-dissipative tables or floor mats with hard ties to the ground ● Field service kits ● Static awareness labels ● Material-handling packages ● Nonconductive plastic bags, tubes, or boxes ● Metal tote boxes ● Electrostatic voltage levels and - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 44
hardware components. The part number helps a service technician determine what components and parts are needed. This number describes the duration of the warranty period for the computer. This is the alphanumeric identifier used to locate documents, drivers, and support for the computer. 36 Chapter - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 45
Computer feet Description Rubber computer feet Spare part number 685103-001 The computer feet are adhesive-backed rubber pads. There are 4 rubber feet that attach to the base enclosure in the locations illustrated below. Component replacement procedures 37 - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 46
Battery Description 6-cell, 55-Whr, 2.55-Ah Li-ion battery 6-cell, 47-Whr, 2.20-Ah Li-ion battery Spare part number 593554-001 593553-001 Before disassembling the computer, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 47
display panel Display bezel for use with Compaq Presario CQ45 models (includes Mylar screw covers) Display bezel for use with HP 1000 models (includes Mylar screw covers) HP VGA webcam/microphone module Rubber display bumpers Spare part number 685101-001 685082-001 685081-001 685112-001 685102-001 - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 48
4. Remove the display bezel (3). 40 Chapter 4 Removal and replacement procedures - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 49
5. To remove the webcam/microphone module: a. Remove the two broadhead Phillips PM2.5×2.5 screws (1) that secure the display panel and hinges to the enclosure, and then tilt the display panel (2) away from the enclosure as far as possible. Component replacement procedures 41 - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 50
b. Disconnect the module cable from the module. 42 Chapter 4 Removal and replacement procedures - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 51
c. Remove the webcam/microphone module. (The module is attached to the display enclosure with double-sided tape.) Component replacement procedures 43 - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 52
6. To remove the display panel: a. Remove the four Phillips PM2.0×3.0 screws (1) that secure the display hinges to the display panel, and then tilt the display panel down (2) until it rests on the computer. b. Release the adhesive strip (1) that secures the display panel cable to the display panel, - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 53
c. Release the webcam/microphone module cable that is secured to the back of the display panel with adhesive material, and then remove the display panel (3). Reverse this procedure to reassemble and install the display bezel, webcam/microphone module, and display panel. Component replacement - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 54
in your country or region. If you replace the module and then receive a warning message, remove the module to restore device functionality, and then contact support. Before removing the WLAN module, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 55
3. Remove the Phillips PM2.0×3.0 screw (2) that secures the WLAN module to the system board. (The WLAN module tilts up.) 4. Remove the WLAN module by pulling the module away from the slot at an angle (3). NOTE: If the WLAN antennas are not connected to the terminals on the WLAN module, the - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 56
Memory module Description 4-GB (PC3, 12800, 1600-MHz) 2-GB (PC3, 12800, 1600-MHz) Spare part number 641369-001 652972-001 Before removing a memory module, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 57
3. Remove the memory module (2) by pulling it away from the slot at an angle. Reverse this procedure to install a memory module. Component replacement procedures 49 - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 58
Hard drive NOTE: The hard drive spare part kit does not include the hard drive cable or bracket. The hard drive cable and bracket are included in the Hard Drive Hardware Kit. Description 640-GB, 5400-rpm, 9.5-mm 500-GB, 5400-rpm, 9.5-mm 500-GB, 5400-rpm, 7.0-mm 320-GB, 5400-rpm, 9.5-mm 320-GB, 5400 - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 59
To remove the hard drive: 1. Loosen the hard drive cover screw (1), and then lift up (2) and remove the cover (3). The hard drive compartment cover is available in the Plastics Kit. For more information about the Plastics Kit, see Plastics Kit on page 26. 2. Disconnect the hard drive cable (1) from - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 60
6. Remove the hard drive (3) from the bracket. Reverse this procedure to reassemble and install the hard drive. 52 Chapter 4 Removal and replacement procedures - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 61
RTC battery Description RTC battery Spare part number 449137-001 Before removing the RTC battery, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 62
Optical drive NOTE: The optical drive spare part kit includes the rear optical drive bracket but does not include the optical drive cable or cable bracket. The optical drive cable and cable bracket are included in the optical drive cable kit. See Optical drive cable on page 85 for more information - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 63
3. Remove the optical drive (3) by sliding it out of the optical drive bay. 4. If it is necessary to replace the optical drive bracket on the rear of the optical drive, position the optical drive with the rear panel toward you. 5. Remove the two Phillips PM2.0×3.0 screws (1) that secure the bracket - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 64
Keyboard NOTE: The keyboard spare part kit includes a keyboard cable. Description Keyboard for use in India Keyboard for use in Latin America Keyboard for use in South Korea Keyboard for use in Taiwan Keyboard for use in Thailand Keyboard for use in the United States Spare part number 646125-D61 - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 65
3. Using a flat-bladed screwdriver or similar tool, push the tabs of the 4 keyboard clips (1) that are visible inside the battery bay towards the rear of the computer to loosen the keyboard. 4. Insert a screwdriver or similar small tool into the keyboard release hole (2), and then press on the back - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 66
6. Lift the rear edge of the keyboard (1), and then swing the keyboard up and forward (2) until it rests upside down on the palm rest. 7. Release the zero insertion force (ZIF) connector (1) to which the keyboard cable is attached, and then disconnect the keyboard cable (2) from the system board. 8. - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 67
TouchPad button board, see TouchPad button board on page 65. Description Top cover for use with Compaq Presario CQ45 models Top cover for use with HP 1000 models Spare part number 685110-001 685109-001 Before removing the top cover, follow these steps: 1. Shut down the computer. If you are unsure - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 68
2. Remove the five Phillips PM2.5×6.0 screws that secure the top cover to the computer. 3. Remove the four Phillips PM1.6×2.0 screws (1) and the Phillips PM2.0×3.0 screw (2) that secure the top cover to the computer. 4. Remove the eleven Phillips PM2.5×4.0 screws that secure the top cover to the - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 69
6. Release the ZIF connectors to the power button board cable (1) and the TouchPad button board cable (2), and then disconnect the cables from the system board. 7. Remove the two Phillips PM2.5×6.0 screws that secure the top cover to the computer. 8. Lift the rear edge of the top cover (1) until the - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 70
9. Remove the top cover (2). Reverse this procedure to install the top cover. 62 Chapter 4 Removal and replacement procedures - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 71
Power button board Description Power button board (includes cable) Spare part number 685098-001 Before removing the power button board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 72
4. Remove the power button board and cable (3). Reverse this procedure to install the power button board and cable. 64 Chapter 4 Removal and replacement procedures - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 73
TouchPad button board Description TouchPad button board (includes bracket and cables) Spare part number 685099-001 Before removing the TouchPad button board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 74
5. Remove the TouchPad button board cable (4) from the opening in the top cover, and then remove the TouchPad button board (5). Reverse this procedure to install the TouchPad button board. 66 Chapter 4 Removal and replacement procedures - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 75
Speakers Description Speakers (includes left and right speakers and cable) Spare part number 685106-001 Before removing the speakers, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 76
3. Remove the speakers (4). Reverse this procedure to install the speakers. 68 Chapter 4 Removal and replacement procedures - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 77
USB board Description USB board (includes cable) Spare part number 685097-001 Before removing the USB board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 78
3. Remove the USB board (3). Reverse this procedure to install the USB board. 70 Chapter 4 Removal and replacement procedures - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 79
Power connector cable Description Power connector cable Spare part number 685085-001 Before removing the power connector cable, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 80
4. Remove the power connector cable (4). Reverse this procedure to install the power connector cable. 72 Chapter 4 Removal and replacement procedures - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 81
includes Mylar screw covers) Display bezel for use with Compaq Presario CQ45 models (includes Mylar screw covers) Display bezel for use with HP 1000 models (includes Mylar screw covers) Display cable (includes display panel cable and webcam/microphone cable; also includes Mylar screw covers) Display - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 82
board. 2. Release the wireless antenna cables from the clips (2) built into the base enclosure. CAUTION: Support the display assembly when removing the following screws. Failure to support the display assembly can result in damage to the display assembly and other computer components. 3. Remove the - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 83
4. Remove the display assembly (2). If it is necessary to replace any of the display assembly subcomponents: 1. To remove the display bezel: a. Remove the two Mylar screw covers (1) and the two Phillips PM2.5×4.0 screws (2) that secure the display bezel to the display assembly. The Mylar screw - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 84
c. Remove the display bezel (6). 2. To remove the webcam/microphone module: a. Position the display assembly with the top edge toward you. b. Remove the two broadhead Phillips PM2.5×2.5 screws (1) that secure the display panel to the enclosure. c. Tilt the display panel (2) up. 76 Chapter 4 Removal - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 85
d. Disconnect the module cable (3) from the module. Component replacement procedures 77 - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 86
e. Remove the webcam/microphone module. (The module is attached to the display enclosure with double-sided tape.) 3. To remove the hinge covers: a. Position the display assembly with the bottom edge toward you. b. Remove the two Phillips PM2.5×4.0 screws (1) that secure the top hinge covers to the - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 87
c. Remove the two Phillips PM2.0×3.0 screws (1) that secure the side hinge covers to the display enclosure, and then remove the side hinge covers (2). 4. To remove the display panel, cable, and hinges: a. Position the display assembly with the top edge toward you. b. Remove the four Phillips PM2 - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 88
c. On the back of the display panel, release the adhesive strip (1) that secures the display panel cable to the display panel, and then disconnect (2) and remove (3) the cable. d. Remove the four Phillips PM2.0×3.0 screws (1) that secure the display hinges to the display panel. e. Remove the display - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 89
5. To remove the wireless antenna cables and transceivers: a. Position the display assembly with the bottom edge toward you. b. Release the wireless antenna transceivers (1) from the display enclosure. (The wireless antenna transceivers are attached to the display enclosure with double-sided tape.) - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 90
System board NOTE: The system board spare part kit includes replacement thermal materials (including a thermal pad). Description Spare part number System board for use only with computer models equipped with an AMD E2-1800 processor 688277-001 System board for use only with computer models - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 91
NOTE: When replacing the system board, be sure that the following components are removed from the defective system board and installed on the replacement system board: ● Memory module (see Memory module on page 48) ● RTC battery (see RTC battery on page 53) ● Fan/heat sink assembly (see Fan/heat - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 92
3. Tilt the system board up to the left slightly (2), and then remove the system board (3). NOTE: A thermal pad services a component on the bottom of the system board. Replacement thermal material is included with all system board spare part kits. Reverse this procedure to install - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 93
Optical drive cable Description Optical drive cable (includes cable bracket) Spare part number 685084-001 Before removing the optical drive cable, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 94
3. Release the optical drive cable from the clips (4) built into the base enclosure. Reverse this procedure to install the optical drive cable. 86 Chapter 4 Removal and replacement procedures - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 95
Fan/heat sink assembly NOTE: The fan/heat sink assembly spare part kit includes replacement thermal materials. Description Spare part number Fan/heat sink assembly for use only with computer models equipped with an AMD processor 688281-001 Fan/heat sink assembly for use only with computer - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 96
To remove the fan/heat sink assembly: 1. Disconnect the fan cable (1) from the system board. 2. Loosen the screws on the heat sink (2) that secure the fan/heat sink assembly to the system board. NOTE: The number of screws used to secure the fan/heat sink assembly to the system board varies by - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 97
NOTE: The following illustration shows the fan/heat sink assembly removal process on a computer model equipped with an Intel processor and a graphics subsystem with UMA memory. Component replacement procedures 89 - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 98
The thermal material must be thoroughly cleaned from the surfaces of the heat sink and the system board components each time the heat sink is removed. Replacement thermal materials are included with the fan/heat sink assembly, processor, and system board spare part kits. NOTE: The following - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 99
it ● Thermal paste is used on the graphics subsystem chip (3) and the heat sink section (4) that services it NOTE: The following illustration shows the replacement thermal material locations on a computer model equipped with an Intel processor and a graphics subsystem with UMA memory. - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 100
● Thermal paste is used on the processor (1) and the heat sink section (2) that services it Reverse this procedure to reassemble and install the fan/heat sink assembly. 92 Chapter 4 Removal and replacement procedures - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 101
Processor NOTE: This section applies only to computer models equipped with an Intel processor. AMD processors come soldered to the system board and cannot be removed or replaced. NOTE: The processor spare part kit includes replacement thermal materials. Description Spare part number Intel Core i3 - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 102
board on page 82) ● Fan/heat sink assembly (see Fan/heat sink assembly on page 87) To remove the processor: 1. Use a flat-bladed screw driver (1) to turn the processor locking screw one-half turn counterclockwise (2) until you hear a click. 2. Lift the processor (3) straight up, and then remove it - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 103
of the BIOS may be available on the HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file. Determining the BIOS version To - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 104
Sleep or Hibernation. Do not insert, remove, connect, or disconnect any device, cable, or cord. 1. Select Start > Help and Support > Maintain. 2. Follow the on-screen instructions to identify your computer and access the BIOS update you want to download. 3. At the download area, follow these steps - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 105
screen, press esc. When the Startup Menu is displayed, press f2. 2. Click the diagnostic test you want to run, and then follow the on-screen instructions. NOTE: If you need to stop a diagnostics test while it is running, press esc. Using System Diagnostics 97 - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 106
6 Specifications Computer specifications Metric U.S. Dimensions Depth 23.1 cm 9.09 in Width 34.2 cm 13.46 in Height (front to back) 3.00 to 3.55 cm 1.18 to 1.40 in Weight 2.19 kg 4.84 lb Input power Operating voltage and current 18.5 V dc @ 3.5 A or 19.5 V dc @ 3.33 A - 65 W 19 V - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 107
14.0-inch display specifications Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pixel resolution Pitch Format Configuration Backlight Character display Total power consumption Viewing angle Metric U.S. 17.6 cm 31.2 cm 35.7 cm Up to 16.8 million 200:1 (typical) 200 - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 108
*1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less. NOTE: Certain restrictions and exclusions apply. Contact technical support for details. 320-GB* (7.0 mm) 7.0 mm 100.6 mm 70.1 mm 92.0 g SATA 300 MB/sec ATA security 1.5 ms 13 ms 27 ms 625 - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 109
these recovery tools carefully, and keep them in a safe place. ● HP Recovery Manager examines the computer and determines the required storage capacity for the discs, or you can obtain recovery discs for your computer from the HP website. If you use an external optical drive, it must be connected - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 110
. 3. Follow the on-screen instructions to continue. To recover, see Recovering the original system using HP Recovery Manager on page 105. . For more information about using shadow copies to restore, see Help and Support. Creating a system restore point 1. Select Start > Control Panel > System - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 111
Backing up system and personal information Your computer stores information that is important to you, such as files, emails, and photos, and you will want to keep that information even if you download a virus or the system stops working properly. How completely you are able to recover your files - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 112
> System and Security > Backup and Restore. 2. Follow the on-screen instructions to schedule and create a backup. NOTE: Windows includes the User Account Control running utilities, or changing Windows settings. See Help and Support for more information. To restore, see Restoring specific files using - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 113
software fixes the problems. If uninstalling does not fix the problems, you can Click System Restore, and follow the on-screen instructions. Restoring specific files If files are accidentally deleted from Support for more information. Recovering the original system using HP Recovery Manager HP - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 114
system from the HP website. ● The Minimized Image Recovery option is recommended for advanced users only. All hardwarerelated drivers and software are screen. 2. Click System Recovery in the HP Recovery Manager window. 3. Follow the on-screen instructions. Recovering using the recovery media 1. If - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 115
Changing the computer boot order To change the boot order for recovery discs: 1. Restart the computer. 2. Press esc while the computer is restarting, and then press f9 for boot options. 3. Select Internal CD/DVD ROM Drive from the boot options window. To change the boot order for a recovery flash - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 116
8 Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts ac, or from 220 to 240 volts ac. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 117
Requirements for specific countries and regions Country/region Argentina Australia Austria Belgium Brazil Canada Chile Denmark Finland France Germany India Israel Italy Japan The Netherlands New Zealand Norway The People's Republic of China Saudi Arabia Singapore South Africa South Korea Sweden - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 118
Country/region Accredited agency Applicable note number The United States UL 2 1. The flexible cord must be Type HO5VV-F, 3-conductor, 0.75mm2 conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 119
remove these components, handle them carefully. NOTE: Materials Disposal. This HP product contains mercury in the backlight in the display assembly that site at http://www.eiai.org. This section provides disassembly instructions for the display assembly. The display assembly must be disassembled - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 120
Perform the following steps: 1. Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly. 2. Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of the display bezel until the bezel disengages from the display - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 121
4. Disconnect all display panel cables (1) from the display inverter and remove the inverter (2). 5. Remove all screws (1) that secure the display panel assembly to the display enclosure. 6. Remove the display panel assembly (2) from the display enclosure. 7. Turn the display panel assembly upside - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 122
10. Remove the display panel frame (2) from the display panel. 11. Remove the screws (1) that secure the backlight cover to the display panel. 12. Lift the top edge of the backlight cover (2) and swing it outward. 13. Remove the backlight cover. 14. Turn the display panel right-side up. 114 Chapter - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 123
15. Remove the backlight cables (1) from the clip (2) in the display panel. 16. Turn the display panel upside down. 17. Remove the backlight frame from the display panel. WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 124
19. Disconnect the display cable (1) from the LCD panel. 20. Remove the screws (2) that secure the LCD panel to the display rear panel. 21. Release the LCD panel (3) from the display rear panel. 22. Release the tape (4) that secures the LCD panel to the display rear panel. 23. Remove the LCD panel. - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 125
7 power 13 right TouchPad 11 TouchPad on/off 11 C cables, service considerations 31 caps lock light, identifying 12 chipset, product description 2 components components, illustrated 18 computer specifications 98 connectors, service considerations 31 display enclosure illustrated 23 removing 81 - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 126
spare part number 29 hinges illustrated 23 removing 79 spare part number 29 HP Recovery Manager 105 I internal display switch, identifying 10 J jacks audio- system recovery 105 P packaging guidelines 34 plastic parts, service considerations 31 Plastics Kit illustrated 19, 26 spare part number - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 127
101 recovery media 101 recovery, HP Recovery Manager 105 recovery, service tag 16, 36 serviceability, product description 5 slots Digital Media 8 security cable 7 speakers identifying 6 illustrated 19 removing 67 spare part number 30 specifications computer 98 display 99 hard drive 100 supported - HP Presario CQ45-700 | HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Page 128
wireless, product description 4 WLAN module illustrated 20 removing 46 spare part number 29 workstation guidelines 34 120 Index
HP 1000 Notebook PC and Compaq
Presario CQ45 Notebook PC
Maintenance and Service Guide