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- HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 1
Notebook PC and HP G62 Notebook PC Maintenance and Service Guide SUMMARY This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; troubleshooting computer problems - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 2
to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 3
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 4
iv Safety warning notice - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 5
components on page 18, Mass storage devices on page 27, Sequential part number listing on page 30, Hard drive on page 43. ● Added newly supported memory modules to spare parts listings in the following locations: Computer major components on page 18, Mass storage devices on page 27, Sequential part - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 6
vi MSG revision history - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 7
...27 Miscellaneous parts ...29 Sequential part number listing ...30 4 Removal and replacement procedures ...35 Preliminary replacement requirements 35 Tools required ...35 Service considerations ...35 Plastic parts ...35 Cables and connectors 36 Drive handling 36 Grounding guidelines ...37 vii - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 8
Electrostatic discharge damage 37 Packaging and transporting guidelines 38 Workstation guidelines 38 Equipment guidelines 39 Component replacement procedures 40 Serial number ...40 Computer feet ...41 Battery ...42 Hard drive ...43 Optical drive ...46 WLAN module ...48 Memory module ...50 RTC - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 9
Navigating and selecting in Computer Setup 88 Restoring factory settings in Computer Setup 89 Computer Setup menus ...90 File menu ...90 Security menu 91 Diagnostics menu 91 System Configuration menu 92 6 Specifications ...94 Computer specifications ...94 39.6-cm (15.6-in) display - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 10
10 Recycling ...114 Battery ...114 Display ...114 Index ...121 x - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 11
Category Description HP G62 Product Name Processors Chipset Compaq Presario CQ62 Notebook PC HP G62 Notebook PC AMD Phenom™ 512 MB L2 cache, 1066 MHz, 3.2 GT/s)-Single Core 25 W AMD™ RS880MD Discrete HP G62 UMA Compaq Presario CQ62 Discrete √ Compaq Presario CQ62 UMA √ √ √ √ √ √ √ - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 12
mm, 6.35-cm (2.5-in) SATA hard drive Customer accessible Supports the following drives: ● 640 GB, 5400 rpm ● 500 GB, 7200 rpm ● 320 GB, 7200 rpm ● 250 GB, 7200 rpm ● 160 GB, 7200 rpm Discrete √ √ √ HP G62 UMA √ √ √ Compaq Presario CQ62 Discrete √ √ √ Compaq Presario CQ62 UMA - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 13
webcam) High-definition audio supports Microsoft® premium requirements with Presario/HP Altec Lansing speakers 56K /g/n 1x1 WiFi and Bluetooth 2.1+EDR Combo Adapter (BT3.0+HS ready) Discrete √ √ √ √ √ HP G62 UMA √ √ √ √ √ Compaq Presario CQ62 Discrete √ √ Compaq Presario CQ62 UMA √ √ - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 14
with localized cable plug support Security Kensington Security Lock Operating system Preinstalled: Windows® 7 Professional (32 & 64 bit) Windows 7 Home Premium (32 & 64 bit) Windows 7 Home Basic (32 & 64 bit) Discrete √ √ √ √ √ √ √ √ √ HP G62 UMA √ √ √ √ √ √ √ √ Compaq Presario CQ62 - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 15
Category Description Serviceability Free DOS End-user replaceable parts: AC adapter Battery (system) Hard drive Memory module Optical drive Mini-card devices HP G62 Discrete √ HP G62 UMA √ Compaq Presario CQ62 Discrete √ Compaq Presario CQ62 UMA √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 16
2 External component identification Identifying the hardware Components included with the computer might vary by region and model. The illustrations in this chapter identify the standard features on most computer models. To see a list of hardware installed in the computer: 1. Select Start > My - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 17
Top components TouchPad Component (1) TouchPad light (2) TouchPad zone (3) Left TouchPad button (4) Right TouchPad button *This table describes factory settings. Description Off-Touchpad is on. Amber-Touchpad is off. Moves the pointer and selects or activates items on the screen. Press - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 18
Lights Component (1) TouchPad light (2) Caps lock light (3) Power light (4) Wireless light Description ● Off-TouchPad is enabled. ● Amber-TouchPad is disabled. On-Caps lock is on ● On-The computer is on. ● Flashing-The computer is in Sleep. ● Off-The computer is off or in Hibernation. ● - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 19
and Security > Power Options. (2) Speakers grill Two integrated speakers produce sound. *This table describes factory settings. For information about changing factory settings, see the user guides located in Help and Support. Top components 9 - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 20
Keys Component (1) esc key (2) Send e-mail key (3) Media application key (4) Web browser key (5) Print key (6) Calculator key (7) fn key (8) Windows logo key (9) Windows applications key (10) Action keys Description Displays system information when pressed in combination with - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 21
Display Component (1) Wireless antenna (2) (2) Internal microphone (3) Integrated webcam (select models only) (4) Webcam light (select models only) Description Sends and receives signals from one or more wireless devices. Records sound. Records audio and video and captures still - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 22
Right-side components Component (1) Optical drive (2) USB port (3) RJ-11 (modem) jack (select models only) (4) AC adapter light (5) Power connector (6) Security cable slot Description Reads and writes to optical discs. Connects an optional USB device. Connects a modem cable. ● Flashing - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 23
microphone, or monaural microphone. Produces sound when connected to optional powered stereo speakers, headphones, earbuds, a headset, or television audio. Supports the following optional digital card formats: ● Memory Stick (MS) ● Memory Stick Pro (MSP) ● MultiMediaCard (MMC) ● Secure Digital (SD - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 24
your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support. Holds the hard drive. 14 Chapter 2 External component identification - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 25
visible from the outside of the computer. NOTE: For optimal transmission, keep the areas immediately around the antennas free from obstructions. To review the wireless regulatory notices, see to the section of the Regulatory, Safety and Environmental Notices that applies to your country or region - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 26
Additional hardware components Component (1) Power cord* (2) AC adapter (3) Battery* *Power cords vary in appearance by country or region. Description Connects an AC adapter to an AC outlet. Converts AC power to DC power. Powers the computer when the computer is not plugged into external - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 27
the product's hardware components. The part number helps a service technician to determine what components and parts are needed. The duration of the warranty period for the computer. An alphanumeric identifier used to locate documents, drivers, and support for the computer. Serial number location 17 - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 28
Computer major components 18 Chapter 3 Illustrated parts catalog - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 29
Item (1) (2) (3) (4) (5) Description Spare part number 39.6-cm (15.6-in) High Definition (HD), light-emitting diode (LED) display assembly for use in: NOTE: For more display assembly internal component spare part information, see Display assembly components on page 24. ● Matte black computer - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 30
Item (6) (7) (8) (9) (10) (11) (12) (13) Description Spare part number ● White computer models 610569-001 ● Red computer models 615433-001 ● Blue computer models 615434-001 Fan/heat sink assembly (includes replacement thermal material) for use with: ● UMA systems 612354-001 ● Discrete - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 31
Item (14) Description Spare part number ● AMD Phenom N930 Processor (2.0 GHz, 2 MB total L2 cache, 1333 MHz)-Quad core 35 W 594169-001 ● AMD Phenom II P920 Processor (1.6 GHz, 2 MB total L2 cache, 1066 MHz)-Quad 594170-001 Core 25 W ● AMD Sempron II V120 Processor (2.2 GHz, 512 MB L2 cache, - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 32
Item (15) Description Spare part number ● Atheros AR9285 802.11 a/b/g/n 2x2 WiFi adapter for use in Afghanistan, Albania, 580101-002 Algeria, Andorra, Angola, Antigua and Barbuda, Argentian, Armenia, Australia, Austria, AzerbaijanBahamas, Bahrain, Barbados, Belgium, Belize, Benin, Bhutan, Bosnia - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 33
Item (16) (17) (18) (19) (20) (21) (22) (23) Description ● Red computer models ● Blue computer models Battery ● 6-cell Li-lon, 2.20 Ah, 47 Wh ● 6-cell Li-lon, 2.55 Ah, 55 Wh Power connector (includes cable) USB board RJ-11 connector included in Cable Kit Bluetooth module (for model 1.0 only) - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 34
Display assembly components Item (1) (2) (3) (4) Description Display bezel for use with: ● HP G62 computer models ● Compaq Presario CQ62 computer models Display bracket (with hinges) 39.6-cm (15.6-in) high definition, Brightview, display panel (includes display panel cable) Microphone ( - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 35
605916-001 Wireless antenna (includes wireless antenna transceivers and cable) 606016-001 Display back cover (includes logo) for use with: ● HP G62 Matte black computer models ● Compaq Presario CQ62 matte black computer models (for model 1.0 only) 608445-001 605909-001 ● Biscotti computer - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 36
Plastics Kit Item Description Plastics kit (1) Hard drive bay cover (includes captive screws) (2) Wireless/memory module mini-card compartment cover (includes captive screw) Spare part number 606006-001 26 Chapter 3 Illustrated parts catalog - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 37
Mass storage devices Item (1) (2) Description Spare part number Optical drive (12.7 mm, SATA, fixed, includes bezel and bracket) DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe for use with: ● Matte black computer models 605920-001 ● Biscotti computer models 610558-001 - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 38
Item Description ● 500 GB, 7200 rpm ● 320 GB, 7200 rpm ● 250 GB, 7200 rpm ● 160 GB, 7200 rpm Hard drive hardware kit (not illustrated, includes bracket and screws) Spare part number 610583-001 603783-001 610581-001 615076-001 605919-001 28 Chapter 3 Illustrated parts catalog - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 39
number AC adapters ● 65-W AC adapter 609939-001 ● 90-W AC adapter 609940-001 Power cord, AC, 3 wire, black, 1.83-m (for use with both HP G62 and Presario CQ 62 computer models) for use in: ● Denmark 490371-081 ● Europe 490371-021 ● Israel 490371-BB1 ● Italy 490371-061 ● North America - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 40
593554-001 593836-001 594164-001 594165-001 594166-001 Description Power cord for use in North America with both HP G62 and Presario CQ62 computer models Power cord for use in Europe with both HP G62 and Presario CQ62 computer models Power cord for use in the United Kingdom and Singapore with both - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 41
Display back cover for use with silver computer models Display back cover for use with white computer models Display bezel for use with HP G62 computer models Display bezel for use with Compaq Presario CQ62 computer models (for model 1.0 only) Display hinge kit (includes left and right display - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 42
Spare part number 605917-001 605918-001 605919-001 605920-001 605921-001 605922-031 605922-041 605922-051 605922-061 605922-071 605922-131 605922-141 605922-171 605922-211 605922-221 605922-251 605922-A41 605922-B31 605922-BA1 605922-BB1 605922-BG1 605922-DH1 605922-DJ1 606001-001 606002-001 606003- - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 43
transceivers and cable) Display hinge covers Base enclosure with HDMI card reader for matte black computer models Display back cover for use with HP G62 matte black computer models Power connector (includes cable) 65-W AC adapter 90-W AC adapter HD 5430/ 1 G discrete system board with card reader HD - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 44
Spare part number 615425-001 615426-001 615427-001 615428-001 615433-001 615434-001 615435-001 615436-001 615437-001 615438-001 616334-001 616335-001 616336-001 616337-001 616343-001 616344-001 616345-001 616346-001 616347-001 Description Display back cover for use with red computer models Display - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 45
screwdriver ● Phillips P0 and P1 screwdrivers Service considerations Before disassembly or assembly procedures, review and adhere to all service considerations. NOTE: As you remove each pressure only at the points designated in the maintenance instructions. Preliminary replacement requirements 35 - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 46
Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer. Cables must - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 47
Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 48
work surface and use properly grounded tools and equipment. ● Use conductive field service tools, such as cutters, screwdrivers, and vacuums. ● When fixtures must directly input signals before inserting or removing connectors or test equipment. 38 Chapter 4 Removal and replacement procedures - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 49
with ground cords of one megohm resistance ● Static-dissipative tables or floor mats with hard ties to the ground ● Field service kits ● Static awareness labels ● Material-handling packages ● Nonconductive plastic bags, tubes, or boxes ● Metal tote boxes ● Electrostatic voltage levels and - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 50
in 12 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during provides important information that you may need when contacting technical support. (1) Product name (2) Serial number (3) Product number (4) - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 51
Computer feet Description Rubber Feet Kit Spare part number 606012-001 The computer feet are adhesive-backed rubber pads. The feet attach to the base enclosure in the locations illustrated below. Component replacement procedures 41 - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 52
Battery Description 6 cell, 2.20 Ah, 47 Wh 6 cell, 2.55 Ah, 55 Wh Spare part number 593553-001 593554-001 Before disassembling the computer: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on the computer, and then shut it down through the operating - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 53
Hard drive NOTE: The hard drive spare part kit includes a hard drive bracket and hard drive connector. The hard drive bracket and hard drive connector, as well as the hard drive bracket screws, are also available in the Hard Drive Hardware Kit. Description 640 GB, 5400 rpm 500 GB, 7200 rpm 320 GB, - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 54
3. Lift the left side of the hard drive cover (2), swing it forward, and remove the cover (3). The hard drive cover is included in the plastics kit, spare part number 606006-001. 4. Disconnect the hard drive cable from the system board (1). 5. Use the mylar tab on the hard drive bracket to move the - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 55
7. Grasp the two attached Mylar tabs and pull the bracket straight up to remove it from the hard drive (2). Reverse this procedure to install the hard drive. Component replacement procedures 45 - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 56
Hard drive on page 43). Remove the optical drive: 1. Position the computer upside down with the front toward you. 2. Insert a thin tool, such as a screw driver (1), into the release access slot in the hard drive bay. 46 Chapter 4 Removal and replacement procedures - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 57
3. Grasp the bezel and slide the optical drive out of the computer (2). 4. To replace the optical drive bracket, position the optical drive with the optical drive bracket toward you. 5. Remove the two Phillips PM2.0×3.0 screws (1) that secure the optical drive bracket to the optical drive. 6. Remove - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 58
WLAN module Description Spare part number Atheros AR9285 802.11 a/b/g/n 2x2 WiFi adapter 580101-002 Realtek RTL8191SE 802.11b/g/n 1x1 WiFi Adapter 593533-001 Broadcom 4313 802.11b/g/n 1x1 WiFi Adapter 593836-001 Broadcom 4313 802.11b/g/n 1x1 WiFi and 2070 Bluetooth 2.1+EDR Combo adapter ( - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 59
replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support. NOTE: WLAN modules are designed with a notch (5) to prevent incorrect insertion into the WLAN module slot. Reverse this procedure - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 60
Memory module Description 1 GB, 1066 MHz DDR3 2 GB, 1066 MHz DDR3 4 GB, 1066 MHz DDR3 Spare part number 598859-001 598856-001 599092-001 Before removing the memory module: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on the computer, and then - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 61
6. Remove the module (2) by pulling it away from the slot at an angle. NOTE: Memory modules are designed with a notch (3) to prevent incorrect insertion into the memory module slot. Reverse this procedure to install a memory module. RTC battery Description RTC battery Spare part number 606015-001 - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 62
3. Lift the battery (2) out of the computer. Reverse this procedure to install the RTC battery. 52 Chapter 4 Removal and replacement procedures - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 63
Keyboard Description For use in Adriatics For use in Belgium For use in the Czech Republic For use in France For use in Germany For use in Greece For use in Hungary For International use For use in Israel For use in Italy For use in Norway For use in Portugal For use in Russia For use in Saudi - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 64
2. Remove the three Phillips PM2.5×5.0 and three Phillips PM2.5x6.5 screws that secure the keyboard to the computer. 3. Turn the computer display-side up with the front toward you. 4. Open the computer as far as possible. 5. Release the tabs along the left (1) and right (2) edges of the keyboard - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 65
7. Release the zero insertion force (ZIF) connector (1) to which the keyboard cable is attached and disconnect the keyboard cable (2) from the system board. 8. Remove the keyboard. Reverse this procedure to install the keyboard. Component replacement procedures 55 - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 66
Top cover Description For use with biscotti computer models For use with matte black computer models For use with silver computer models For use with white computer models For use with red computer models For use with blue computer models Spare part number 610567-001 606004-001 610568-001 610569- - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 67
2. Remove four Phillips PM2.5x3 screws in the battery bay, and remove nine Phillips PM2.5x6.5 screws on the base enclosure. The top cover screws are identified by a triangle icon embossed on the base enclosure. 3. Turn the computer display-side up with the front toward you. 4. Open the computer as - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 68
6. Release the power button ZIF connector (1), speaker cable (2), touchpad ZIF connector (3), and touchpad button ZIF connector (4). 7. Lift the rear edge of the top cover (1) until the top cover disengages from the base enclosure. Remove the top cover (2). NOTE: The TouchPad is glued to the top - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 69
Speaker assembly Description Speaker assembly (includes cable) Spare part number 606007-001 Before removing the speaker assembly: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on the computer, and then shut it down through the operating system. 2. - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 70
Reverse this procedure to install the speaker assembly. 60 Chapter 4 Removal and replacement procedures - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 71
Power button board Description Power button board Spare part number 606008-001 Before removing the power button board: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 72
TouchPad button board Description Touchpad button board (includes bracket and cable) Spare part number 606005-001 Before removing the TouchPad button board: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on the computer, and then shut it down - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 73
Modem module Description 56K V.92 data/fax modem (select models only) (for model 1.0 only) Spare part number 510100-001 Before removing the modem module: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on the computer, and then shut it down through - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 74
Reverse the above procedure to install the modem module, and be sure that the connector on the bottom of the modem module connects firmly into the system board. 64 Chapter 4 Removal and replacement procedures - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 75
USB board Description USB board Spare part number 606011-001 Before removing the USB board: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on the computer, and then shut it down through the operating system. 2. Disconnect all external devices - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 76
Reverse this procedure to install the USB board. 66 Chapter 4 Removal and replacement procedures - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 77
Power connector Description Power connector (includes cable) Spare part number 609154-001 Before removing the power connector cable: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on the computer, and then shut it down through the operating system. - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 78
Display assembly Description 39.6-cm (15.6-in) High Definition (HD), light-emitting diode (LED) display assembly for use in: ● Matte black computer models (for model 1.0 only) ● Biscotti computer models ● Silver computer models ● White computer models ● Red computer models ● Blue computer models - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 79
the system board and release it from the clips that attach it to the system board. CAUTION: Support the display assembly when removing the display screws in the following steps. Failure to support the display assembly can result in damage to the assembly and other components. 6. Remove the six black - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 80
8. To replace any of the display assembly internal components, remove the following screw covers and screws: (1) Two mylar screw covers on the display bezel bottom edge (2) Two Phillips PM2.5×4.0 screws The display screw covers are included in the display rubber kit, spare part number 605917-001. 9. - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 81
12. Disconnect the webcam module cable (1) from the webcam module, and remove the webcam module (2). The webcam module is available using spare part number 606001-001. Reverse this procedure to install the webcam module. 13. To replace the display hinge covers, remove the two Phillips PM2.5×6.0 - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 82
16. Remove the display panel (2) from the display enclosure. The display panel is available using the spare part number 606003-001. Reverse this procedure to install the display panel. 17. To replace the display panel brackets, remove the two Phillips PM2.0×3.0 screws (1) that secure each bracket to - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 83
20. Lift up to remove the antenna transceivers (3). The wireless antenna transceivers with cable is available using spare part number 606016-001.. Reverse this procedure to install the display wireless antenna transceivers. Component replacement procedures 73 - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 84
System board NOTE: The system board spare part kit includes UMA or discrete graphics subsystem memory and replacement thermal material. Description HD 5470/512 MB discrete system board with card reader HD UMA system board HD 5430/1 GB discrete system board with card reader HD 545v/512 MB discrete - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 85
Remove the following cables from the system board: ● Power connector cable (see Power connector on page 67) ● USB board cable (see USB board on page 65) 1. Turn the computer upright with the right side toward you. 2. Remove the four Phillips PM2.5×4.0 (1) screws that secure the system board to the - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 86
5. To replace the modem module cable, remove the RJ-11 connector cable from the clips (1), and then lift the connector straight up (2) and out of the computer. The modem module cable is available with the cable kit using spare part number 606009-001. Reverse this procedure to install the modem - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 87
Fan/heat sink assembly Description Fan/heat sink assembly (includes replacement thermal material) for use only with computer models with UMA graphics subsystem memory Fan/heat sink assembly (includes replacement thermal material) for use only with computer models with discrete graphics subsystem - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 88
2. Disconnect the fan cable from the system board. 3. Follow the sequence embossed on heat sink to loosen the four Phillips PM2.5×7.0 captive screws (1) that secure the fan/heat sink assembly to the system board. NOTE: Due to the adhesive quality of the thermal material located between the fan/heat - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 89
2. Disconnect the fan cable from the system board. 3. Loosen the two Phillips captive screws (1) and four Phillips spring-loaded captive screws (2) that secure the fan/heat sink assembly. NOTE: Due to the adhesive quality of the thermal material located between the fan/heat sink assembly and system - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 90
NOTE: Thermal pads and thermal paste are included with all fan/heat sink assembly, system board, and processor spare part kits. The following illustration shows the locations for thermal material on systems with UMA graphics subsystems. The thermal material must be thoroughly cleaned from the - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 91
Processor NOTE: All processor spare part kits include thermal material. Description Spare part number AMD Anthlon II N330 Processor (2.3 GHz, 1 MB L2 cache, 1066 MHz, 3.2 GT/s)-Dual Core 35 W 594164-001 AMD Anthlon II P320 Processor (2.1 GHz, 1 MB L2 cache, 1066 MHz, 3.2 GT/s)-Dual Core 25 W - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 92
4. Remove the battery (see Battery on page 42). 5. Remove the following components: a. Hard drive (see Hard drive on page 43) b. Optical drive (see Optical drive on page 46) c. Keyboard (see Keyboard on page 53) d. Top cover (see Top cover on page 56) e. Speaker assembly (see Speaker assembly on - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 93
5 Setup Utility Computer Setup in Windows 7 To view the drives installed on the computer, select Start > Computer. On models with a secondary hard drive (drive D), the optical drive becomes drive E. The next drive added to the system, such as a new USB drive, is assigned the next available drive - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 94
the enter key. Changes goes into effect immediately. Navigating and selecting in Setup Utility Because Setup Utility is not Windows based, it does not support the TouchPad. Navigation and selection are by keystroke. ● To choose a menu or a menu item, use the arrow keys. ● To choose an item in a list - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 95
Restoring default settings in Setup Utility The following procedure explains how to restore Setup Utility default settings. If Setup Utility is not already running, begin at step 1. If Setup Utility is already running, begin at step 2. 1. Open Setup Utility by turning on or restarting the computer. - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 96
in this section provide an overview of Setup Utility options. NOTE: Some of the Setup Utility menu items listed in this chapter might not be supported by the computer. Main menu Select System information To do this ● View and change the system time and date. ● View identification information about - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 97
Language Support Button internal network adapter. ● Boot Order―Set the boot order for: ◦ Notebook Hard Drive ◦ Internal CD/DVD ROM Drive ◦ USB Diskette on Key Hard Disk Self Test Secondary Hard Disk Self Test (select models only) Memory Test To do this Run a comprehensive self-test on the hard - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 98
Setup menu items listed in this guide might not be supported by the computer. NOTE: Pointing devices are not supported in Computer Setup. Use the keyboard preferences, use the arrow keys to select File > Ignore Changes And Exit. Then follow the instructions on the screen. ● To save your preferences - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 99
box opens, press the f10 key. 4. To save your preferences and exit Computer Setup, use the arrow keys to select File > Save Changes And Exit. Then follow the instructions on the screen. Your preferences go into effect when the computer restarts. NOTE: Your password settings and security settings are - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 100
an overview of Computer Setup options. NOTE: Some of the Computer Setup menu items listed in this chapter might not be supported by the computer. File menu Select System information Restore Defaults Ignore Changes And Exit Save Changes And Exit To do this ● View identification information for - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 101
the menu items listed in this section might not be supported by the computer. Select Setup Password Power-On Password drive is destroyed permanently. Diagnostics menu Select HDD Self-Test Options Memory Check To do this Run a comprehensive self-test on any hard drive in the system or on any - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 102
2nd boot device-USB floppy ◦ 3rd boot device-USB SuperDisk ◦ 4th boot device-Notebook hard drive ◦ 5th boot device-USB hard disk ◦ 6th boot device-Network controller and left ctrl key. ● Enable/disable USB legacy support. When enabled, USB legacy support allows the following: ◦ Use of a USB keyboard - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 103
Select Built-in device options Port options To do this ● Enable/disable embedded WLAN Device Radio. ● Enable/disable embedded Bluetooth Device Radio. ● Enable/disable Network Interface Controller (NIC) ● Enable/disable LAN/WLAN Switching. ● Enable/disable Wake on LAN. ● Enable/disable the - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 104
6 Specifications Computer specifications Dimensions Depth Width Height (front to rear) Weight (lowest weight configuration) Input power Operating voltage Operating current Temperature Operating (not writing to optical disc) 24.7 cm (9.7 in) 37.4 cm (14.7 in) 3.2 to 3.7 cm (1.3 to 1.4 in) < 2.25 - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 105
39.6-cm (15.6-in) display specifications Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pixel resolution Pitch Format Configuration Backlight Character display Total power consumption Viewing angle 21.0 cm (8.27 in) 35.9 cm (14.1 in) 39.6 cm (15.6) Up to 16.8 million - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 106
referring to hard drive storage capacity. Actual accessible capacity is less. Actual drive specifications may differ slightly. NOTE: Certain restrictions and exclusions apply. Contact technical support for details. 96 Chapter 6 Specifications - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 107
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe specifications Applicable disc Read Write Random access time DVD CD Cache buffer Data transfer rate 24X CD-ROM 8X DVD-ROM 24X CD-R 16X CD-RW 8X DVD+R 4X DVD+RW 8X DVD-R 4X DVD-RW 2.4X DVD+R(9) 5X DVD-RAM Transfer mode CD-DA, CD - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 108
Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive specifications Applicable disc Read Write Random access time BD DVD CD Cache buffer Data transfer rate 24X CD-ROM 8X DVD-ROM 4X BD 24X CD-R 16X CD-RW 8X DVD+R 4X DVD+RW 8X DVD-R 4X DVD-RW 2.4X DVD+R(9) 5X DVD-RAM 1X BD-ROM 1X BD-R - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 109
devices require the same resource and create a device conflict, manually change the resource settings in Device Manager to be sure each : ● Resources by type ● Resources by connection To view resource settings in Windows XP: 1. Select Start > My Computer, or double-click My Computer on the desktop - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 110
most current backup. HP recommends creating recovery discs immediately after software setup. As you add new software and data files, continue to back up Recovering a program or driver (Recovery Manager software feature). This feature helps you reinstall a program or driver without performing a full - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 111
● Roxio BackOnTrack ● HP Recovery Manager NOTE: For detailed information, perform a search for these topics in Help and Support. Creating recovery discs HP recommends creating recovery discs to Programs > Recovery Manager > Recovery Disk Creation. 2. Follow the on-screen instructions. Windows 7 101 - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 112
when backing up: ● Create system restore points using the Windows System Restore feature, and periodically copy them to disc. ● Store personal files in the Documents library and back up this folder periodically. ● Back up templates stored in their associated programs. ● Save customized settings in - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 113
take over an hour, depending on file size and the speed of the computer. 1. Select Start > All Programs > Maintenance > Backup and Restore. 2. Follow the on-screen instructions to set up and create a utilities, or changing Windows settings. See Help and Support for more information. Windows 7 103 - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 114
protection for the system files and settings. When to create restore points ● Before you add or extensively modify software or hardware Follow the on-screen instructions. Performing a recovery NOTE: You can recover only files that you have previously backed up. HP recommends using Recovery Manager - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 115
own built-in repair features, such as System Restore and driver roll-back capabilities. Try these features before using Recovery Back up all personal files. 2. Insert the first recovery disc into the optical drive and restart the computer. 3. Follow the on-screen instructions. Recovering from the - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 116
removed. The f11 recovery tool reinstalls the original operating system and HP programs and drivers that were installed at the factory. Software, drivers, and updates not installed by HP must be manually reinstalled. Personal files must be restored from a backup. To recover the original hard drive - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 117
8 Connector pin assignments Audio-out (headphone) Pin Signal 1 Audio out, left channel 2 Audio out, right channel 3 Ground Audio-in (microphone) Pin Signal 1 Audio signal in 2 Audio signal in 3 Ground Audio-out (headphone) 107 - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 118
External monitor Pin Signal 1 Red analog 2 Green analog 3 Blue analog 4 Not connected 5 Ground 6 Ground analog 7 Ground analog 8 Ground analog 9 +5 VDC 10 Ground 11 Monitor detect 12 DDC 2B data 13 Horizontal sync 14 Vertical sync 15 DDC 2B clock 108 Chapter 8 - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 119
RJ-11 (modem) Pin 1 2 3 4 5 6 RJ-45 (network) Signal Unused Tip Ring Unused Unused Unused Pin Signal 1 Transmit + 2 Transmit - 3 Receive + 4 Unused 5 Unused 6 Receive - 7 Unused 8 Unused RJ-11 (modem) 109 - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 120
HDMI Pin 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 Signal TMDS data 2+ TMDS data 2 shield TMDS data 2- TMDS data 1+ TMDS data 1shield TMDS data 1- TMDS data 0+ TMDS data 0 shield TMDS data 0- TMDS clock+ TMDS clock shield TMDS clock- CEC No connect DDC clock DDC data Ground +5V power Hot - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 121
Universal Serial Bus Pin Signal 1 +5 VDC 2 Data - 3 Data + 4 Ground Universal Serial Bus 111 - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 122
9 Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 123
Requirements for specific countries or regions Country/region Accredited agency Applicable note number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 124
remove these components, handle them carefully. NOTE: Materials Disposal. This HP product contains mercury in the backlight in the display assembly that site at http://www.eiae.org. This section provides disassembly instructions for the display assembly. The display assembly must be disassembled - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 125
Perform the following steps to disassemble the display assembly: 1. Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly. 2. Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of the display bezel until the - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 126
4. Remove the two screws (1) that secure each hinge to the display enclosure and lift up to remove the display hinge covers (2). 5. Remove all screws (1) that secure the display panel assembly to the display enclosure. 6. Remove the display panel assembly (2) from the display enclosure. 116 Chapter - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 127
7. Turn the display panel assembly upside down and remove all screws that secure the display panel frame to the display panel. 8. Use a sharp-edged tool to cut the tape (1) that secures the sides of the display panel to the display panel frame. 9. Remove the display panel frame (2) from the display - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 128
14. Remove the backlight cables (1) from the clip (2) in the display panel. 15. Turn the display panel upside down. 16. Remove the backlight frame from the display panel. WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 129
17. Remove the backlight from the backlight frame. 18. Disconnect the display cable (1) from the LCD panel. 19. Remove the screws (2) that secure the LCD panel to the display rear panel. 20. Release the LCD panel (3) from the display rear panel. 21. Release the tape (4) that secures the LCD panel to - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 130
22. Remove the LCD panel. 23. Recycle the LCD panel and backlight. 120 Chapter 10 Recycling - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 131
button sound 87 buttons power 9 TouchPad right/left 7 C cables, service considerations 36 camera module removal 71 spare part number 71 camera, product description part number 41 Computer Setup accessing 88 Diagnostics menu 91 File menu 90 navigating and selecting 88 restoring factory settings 89 - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 132
41 File menu 90 support, USB 88, 92 light power 8 lights caps lock 8 Digital Media Slot 13 webcam 11 wireless 8 M Main menu 86 mass storage devices, spare part numbers 27 memory module product description 2 removal 50 spare part numbers 20, 50 memory module compartment, identifying 14 memory test - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 133
4 serviceability 5 wireless 3 product name 1 R recovering a program or driver 100 spare part number 41 S secondary hard drive self test 87 security cable slot, identifying 12 Security menu 86, 91 service considerations 35 serviceability, product description 5 setup utility Diagnostics menu 91 File - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 134
with LightScribe 97 hard drive 96 optical drive 97, 98 system resources 99 starting Setup Utility 83 static-shielding materials 39 stringent security 91 supported discs 101 system board removal 74 spare part numbers 20, 74 System Configuration menu 87, 92 system failure or instability 100 system fan - HP Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - - Page 135
Compaq Presario CQ62 Notebook PC
and HP G62 Notebook PC
Maintenance and Service Guide
SUMMARY
This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides
comprehensive information on identifying computer features, components, and spare parts;
troubleshooting computer problems; and performing computer disassembly procedures.