HP Presario CQ62-a00 Notebook PC User Guide - Windows 7

HP Presario CQ62-a00 - Notebook PC Manual

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  • HP Presario CQ62-a00 | Notebook PC User Guide - Windows 7 - Page 1
    Notebook PC User Guide
  • HP Presario CQ62-a00 | Notebook PC User Guide - Windows 7 - Page 2
    such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. First Edition: April 2010 Document Part Number: 610896-001 Product notice This user guide describes features
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    Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining
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    iv Safety warning notice
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    Using the wireless controls 14 Using the wireless action key 14 Using HP Wireless Assistant 15 Using operating system controls 15 Using a WLAN ... 19 Bluetooth and Internet Connection Sharing (ICS 19 Troubleshooting wireless connection problems 20 Cannot connect to a WLAN 20 Cannot connect
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    adapter 24 Selecting a location setting 24 Viewing the current location selection 24 Adding new locations when traveling 25 Solving travel connection problems 26 Connecting to a local area network ...27 3 Pointing devices and keyboard Using the TouchPad ...28 Turning the TouchPad on and off
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    password protection on wakeup 50 Using external AC power ...51 Connecting the AC adapter 52 Testing an AC adapter ...53 Using battery power ...54 Finding battery information in Help and Support 54 Using Battery Check ...54 Displaying the remaining battery charge 55 Inserting or removing the
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    "burning" a CD or DVD 73 Removing a CD, DVD, or BD 74 Troubleshooting drive and device driver problems 74 The optical disc tray does not open for removal of a CD, DVD, device driver must be reinstalled 76 Obtaining the latest HP device drivers 77 Obtaining the latest Windows device drivers 78
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    ...101 Appendix B Software updates Updating the BIOS ...103 Determining the BIOS version 103 Downloading a BIOS update 104 Updating programs and drivers ...105 Appendix C Backup and recovery Creating recovery discs ...107 Backing up your information ...108 Using Windows Backup and Restore 109
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    When to create restore points 110 Create a system restore point 110 Restore to a previous date and time 110 Performing a recovery ...111 Recovering from the recovery discs 111 Recovering from the dedicated recovery partition (select models only 111 Index ...112 x
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    . You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Help and Support for more information. Identifying hardware 1
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    Components Top components TouchPad Component Description (1) TouchPad light ● Off: TouchPad is on. ● Amber: TouchPad is off. (2) TouchPad* Moves the pointer and selects or activates items on the screen. (3) Left TouchPad button* Press the left side of the TouchPad button to execute functions
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    Lights NOTE: Your computer may look slightly different from the illustration in this section. Component (1) TouchPad light (2) Caps lock light (3) Power light (4) Wireless light Description ● Off: TouchPad is enabled. ● Amber: TouchPad is disabled. On: Caps lock is on. ● On: The computer is on. ●
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    Start > Control Panel > System and Security > Power Options. *This table describes factory settings. For information about changing factory settings, press f1 to open Help and Support. 4 Chapter 1 Features
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    Keys NOTE: Your computer may look slightly different from the illustration in this section. Component (1) esc key (2) Send e-mail key (3) Media application key (4) Web browser key (5) Print key (6) Calculator key (7) fn key (8) Windows logo key (9) Windows applications key (10) Action keys
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    Right-side components NOTE: Your computer may look slightly different from the illustration in this section. Component (1) Optical drive light (2) USB port (3) RJ-11 (modem) jack (select models only) (4) AC adapter light (5) Power connector (6) Security cable slot Description Blinking: The optical
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    microphone, or monaural microphone. Produces sound when connected to optional powered stereo speakers, headphones, earbuds, a headset, or television audio. Supports the following optional digital card formats: ● Memory Stick (MS) ● Memory Stick Pro (MSP) ● MultiMediaCard (MMC) ● Secure Digital (SD
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    Bottom components Component (1) Battery bay (2) Vents (4) (3) Battery release latch (4) Memory module compartment (5) Hard drive bay Description Holds the battery. Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent
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    Display components Component (1) Internal microphone (labeled on select models only) (2) Webcam (select models only) (3) Webcam light (select models only) Description Records sound. Records audio and video and captures still photographs. On: The webcam is in use. Wireless antennas Your computer
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    , refer to the section of the Regulatory, Safety and Environmental Notices that applies to your country or region. These notices are located in Help and Support. 10 Chapter 1 Features
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    Additional hardware components Component Description (1) Power cord* Connects an AC adapter to an AC outlet. (2) AC adapter Converts AC power to DC power. (3) Battery* Powers the computer when the computer is not plugged into external power. *Batteries and power cords vary in appearance by
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    to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer. NOTE: Make sure to have this information available when you contact technical support. ● Service tag-Provides the computer serial number, product number, warranty
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    with 802.11b devices, so they can operate on the same network. ● 802.11a supports data rates of up to 54 Mbps and operates at a frequency of 5 GHz. NOTE : 802.11a is not compatible with 802.11b and 802.11g. ● 802.11n supports data rates of up to 450 Mbps and may operate at 2.4 GHz or 5 GHz,
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    that one or more of the wireless devices are on. Identifies the HP Wireless Assistant software on the computer and indicates that all of the wireless devices are off. Wired network (connected) Indicates that one or more network drivers are installed, and one or more network devices are connected to
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    on or off using HP Wireless Assistant. If a . 3. Click Properties. 4. Select the check box next to HP Wireless Assistant icon in notification area. 5. Click Apply. 6. network, manage wireless networks, and diagnose and repair network problems. To access the Network and Sharing Center, select Start >
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    wired computers to share an Internet connection, a printer, and files without requiring additional pieces of hardware or software. To use the in your computer, you must connect to a WLAN infrastructure (provided through a service provider or a public or corporate network). Setting up a WLAN To set
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    , or "hotspots," like coffee shops and airports may not provide any security. New technologies are being developed by wireless manufacturers and hotspot service providers that make the public environment more secure and anonymous. If you are concerned about the security of your computer in a hotspot
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    or network. A list of options is displayed. You can choose to manually search for and connect to a network or to create a new network connection and the user guides included with your wireless router and other WLAN equipment ● Information and Web site links provided in Help and Support For a list
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    link electronic devices such as the following: ● Computers (desktop, notebook, PDA) ● Phones (cellular, cordless, smart phone) ● Imaging to the Bluetooth software Help. Bluetooth and Internet Connection Sharing (ICS) HP does not recommend setting up one computer with Bluetooth as a host and
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    sequence of possible solutions to your network connection problem, be sure that device drivers are installed for all wireless devices. Use the driver for the WLAN device is not properly installed. For more information on troubleshooting WLANs, refer to the Web site links provided in Help and Support.
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    click Troubleshoot problems. hp.com/support. 2. Select your country or region. 3. Click the option for software and driver downloads, and then enter your computer model number in the search box. 4. Press enter, and then follow the on-screen instructions review the router user guide for instructions
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    for 10 to 15 seconds. If the computer still cannot make a connection to a WLAN, restart the wireless router. For details, refer to the router manufacturer's instructions. 22 Chapter 2 Wireless, local area network, and modem
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    Using the modem (select models only) The modem must be connected to an analog telephone line using a 6-pin, RJ-11 modem cable (included with select models only). In some countries, a country-specific modem cable adapter (included with select models only) is also required. Jacks for digital PBX
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    Connecting a country-specific modem cable adapter Telephone jacks vary by country. To use the modem and the modem cable (included with select models only) outside the country in which you purchased the computer, you must obtain a country-specific modem cable adapter (included with select models only
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    the new location setting. 6. Select a country or region from the Country/region drop-down list. (If you select a country or region that is not supported by the modem, the Country/region selection for USA or UK is displayed by default.) 7. Enter the area code, a carrier code (if necessary), and the
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    If you experience modem connection problems when using the computer outside of the country in which line is usually an analog line. ● Check for pulse or tone dialing. An analog telephone line supports one of two dialing modes: pulse dialing or tone dialing. These dialing mode options are selected in
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    7. Clear the check box for Wait for dial tone before dialing. 8. Click OK twice. Connecting to a local area network Connecting to a local area network (LAN) requires an 8-pin, RJ-45 network cable (purchased separately). If the network cable contains noise suppression circuitry (1), which prevents
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    3 Pointing devices and keyboard Using the TouchPad The following illustration and table describe the computer TouchPad. Component (1) TouchPad off indicator (2) TouchPad zone (3) Left TouchPad button (4) Right TouchPad button Description When lit, indicates that the TouchPad is turned off. Moves
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    . Simply sliding your finger from the TouchPad to the scroll zone will not activate the scrolling function. Using TouchPad gestures The TouchPad supports a variety of TouchPad gestures. To activate the TouchPad gestures, place two fingers on the TouchPad as described in the following sections. To
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    Scrolling Scrolling is useful for moving up or down on a page or image. To scroll, place two fingers on the TouchPad and drag them across the TouchPad in an up, down, left, or right motion. NOTE: Scrolling speed is controlled by finger speed. Pinching Pinching allows you to zoom in or out on items
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    Rotating Rotating allows you to rotate items such as photos and pages. To rotate, anchor your thumb on the TouchPad, and then move your forefinger in a semicircular motion around your thumb. Setting pointing device preferences Use Mouse Properties in Windows to customize settings for pointing
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    answers to questions, tutorials, and updates to your computer. Help and Support also provides checkups for computer functionality, automated and interactive troubleshooting, repair solutions, system recovery procedures, and links to support. Press and hold f2 to decrease the screen brightness level
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    Function Action key or hotkey Press f11 to mute or restore speaker sound. Press f12 to turn the wireless feature on or off. NOTE: This key does not establish a wireless connection. To establish a wireless connection, a wireless network must also be set up. Refer to (2) through (6) in Keys on page
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    to prevent keys from sticking and to remove dust, lint, and particles that can become trapped beneath the keys. A can of compressed air with a straw extension can be used to blow air around and under the keys to loosen and remove debris. 34 Chapter 3 Pointing devices and keyboard
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    4 Multimedia Multimedia features Your computer includes multimedia features that allow you to listen to music, watch movies, and view pictures. Your computer may include the following multimedia components: ● Optical drive for playing audio and video discs ● Integrated speakers for listening to
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    Identifying your multimedia components NOTE: Your computer may look slightly different from the illustration in this section. Component (1) Internal microphone (2) Webcam (select models only) (3) Webcam light (select models only) (4) Volume down action key (f9) (5) Volume up action key (f10) (6)
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    Component (8) Audio-in (microphone) jack (9) Speaker grill Description Connects an optional computer headset microphone, stereo array microphone, or monaural microphone. Two integrated speakers produce sound. Adjusting the volume You can adjust the volume using the following controls: ● Action
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    Using the media activity functions The media activity action keys control the play of an audio CD, DVD, or BD (Blu-ray Disc) in the optical drive. Using the media activity action keys When an audio CD, DVD, or BD is not playing, press f6 (2) to play the disc. When an audio CD, DVD, or BD is playing,
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    from a CD or DVD, follow these steps: 1. Insert the disc into the optical drive. 2. When the installation wizard opens, follow the on-screen instructions. 3. Restart the computer if you are prompted to do so. NOTE: For details about using software included with the computer, refer to the software
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    that you install any drivers required by the external device. NOTE: A driver is a required program as a beep or alarm, and then click the Test button. You should hear sound through the speakers or Recording and speak into the microphone. Save the file to your desktop. 3. Open Windows Media Player
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    NOTE: For best results when recording, speak directly into the microphone and record sound in a setting free of background noise. To confirm or change the audio settings on your computer, select Start > Control Panel > Hardware and Sound > Sound. Video Your computer enables you to use a variety of
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    support one HDMI device connected to the HDMI port, while simultaneously supporting an image on the computer display or any other supported cable to the video device, according to the device manufacturer's instructions. 3. Press f4 on the computer to switch the image between the display devices connected
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    Configuring audio for HDMI (select models only) To configure HDMI audio, first connect an audio or video device, such as a high-definition TV, to the HDMI port on your computer. Then configure the default audio playback device as follows: 1. Right-click the Speakers icon in the notification area, at
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    Optical drive An optical drive, such as a DVD-ROM drive, plays optical discs (CDs and DVDs). These discs store information, such as music, photos, and movies. DVDs have a higher storage capacity than CDs. Your optical drive can read standard CD and DVD discs. If your optical drive is a Blu-ray Disc
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    the software manufacturer's instructions, which may trouble viewing or sending multimedia files to someone on another LAN or outside your network firewall, temporarily disable the firewall, perform the task you want to perform, and then reenable the firewall. To permanently resolve the problem
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    a subject with a large amount of background light would otherwise be obscured by streaking or silhouetting. For information about using the webcam, select Start > Help and Support. 46 Chapter 4 Multimedia
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    a critical battery level while in the Sleep state, the computer initiates Hibernation. When Hibernation is initiated, your work is saved to a hibernation file on the hard drive and the computer turns off. CAUTION: To prevent possible audio and video degradation, loss of audio or video playback
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    Initiating and exiting Sleep The system is set at the factory to initiate Sleep after 15 minutes of inactivity when running on battery power and 30 minutes of inactivity when running on external power. Power settings and timeouts can be changed using Power Options in Windows® Control Panel. With the
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    Using the battery meter The battery meter is located in the notification area, at the far right of the taskbar. The battery meter allows you to quickly access power settings, view remaining battery charge, and select a different power plan. ● To display the percentage of remaining battery charge and
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    3. Change the settings as needed. 4. To change additional settings, click Change advanced power settings, and then make your changes. Setting password protection on wakeup To set the computer to prompt for a password when the computer exits Sleep or Hibernation, follow these steps: 1. Select Start >
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    ! To reduce potential safety issues, use only the AC adapter provided with the computer, a replacement AC adapter provided by HP, or a compatible AC adapter purchased from HP. ● Approved AC adapter ● Optional expansion product Connect the computer to external AC power under any of the following
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    Connecting the AC adapter WARNING! To reduce the risk of electric shock or damage to the equipment: Plug the power cord into an AC outlet that is easily accessible at all times. Disconnect power from the computer by unplugging the power cord from the AC outlet (not by unplugging the power cord from
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    not turn on. ● The display does not turn on. ● The power light is off. To test the AC adapter: 1. Remove the battery from the computer. a. Shut down the computer and close be replaced. Contact technical support for information on obtaining a replacement AC power adapter. Using external AC power 53
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    to test battery performance ● Information on calibration, power management, and proper care and storage to maximize battery life ● Information on battery types, specifications, life cycles, and capacity To access battery information: ▲ Select Start > Help and Support > Learning Center > HP Power
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    Displaying the remaining battery charge ▲ Move the pointer over the battery meter icon in the notification area, at the far right of the taskbar. Inserting or removing the battery CAUTION: Removing a battery that is the sole power source can cause loss of information. To prevent loss of information,
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    4. Pivot the battery (2) upward, and then remove the battery from the computer (3). Charging a battery WARNING! Do not charge the computer battery while you are onboard aircraft. The battery charges whenever the computer is plugged into external power through an AC adapter, an optional power adapter
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    Maximizing battery discharge time Battery discharge time varies depending on the features you use while on battery power. Maximum discharge time gradually shortens, as the battery storage capacity naturally degrades. Tips for maximizing battery discharge time: ● Lower the brightness on the display.
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    Resolving a low battery level CAUTION: To reduce the risk of losing information when the computer reaches a critical battery level and has initiated Hibernation, do not restore power until the power lights turn off. Resolving a low battery level when external power is available ▲ Connect one of the
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    To fully charge the battery: 1. Insert the battery into the computer. 2. Connect the computer to an AC adapter, optional power adapter, or optional expansion product, and then plug the adapter or device into external power. The AC adapter light on the computer turns on. 3. Leave the computer plugged
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    Step 3: Discharge the battery The computer must remain on while the battery is being discharged. The battery can discharge whether or not you are using the computer, but the battery will discharge faster while you are using it. ● If you plan to leave the computer unattended during the discharge,
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    Step 5: Reenable Hibernation and Sleep CAUTION: Failure to reenable Hibernation after calibration may result in a full battery discharge and information loss if the computer reaches a critical battery level. 1. Click the battery meter icon in the notification area, and then click More power options.
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    battery storage capacity has reached a weak condition. A message refers you to the HP Web site for more information about ordering a replacement battery. If the battery is possibly covered by an HP warranty, instructions include a warranty ID. NOTE: To ensure that you always have battery power when
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    Switching between graphics modes (select models only) Select computers are equipped with switchable graphics and have two modes for processing graphics. When you switch from AC power to battery power, the computer can switch from using the highperformance mode to using the power-saving mode to
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    Shutting down the computer CAUTION: Unsaved information will be lost when the computer is shut down. The Shut down command closes all open programs, including the operating system, and then turns off the display and computer. Shut down the computer under any of the following conditions: ● When you
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    6 Drives Handling drives Drives are fragile computer components that must be handled with care. Refer to the following cautions before handling drives. Additional cautions are included with the procedures to which they apply. CAUTION: To reduce the risk of damage to the computer, damage to a drive,
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    drives: ● DVD±RW/R and CD-RW Combo Drive with Double-Layer (DL) support ● LightScribe DVD±RW/R and CD-RW Combo Drive with Double-Layer (DL) support ● Blu-ray Disc ROM Drive with SuperMulti DVD±R/RW Double-Layer (DL) support ● LightScribe Blu-ray Disc ROM Drive with SuperMulti DVD±R/RW Double-Layer
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    ROM Drive, it can also read Blu-ray discs. NOTE: Some of the optical drives listed may not be supported by your computer. The listed drives are not necessarily all of the supported optical drives. Some optical drives can also write to optical discs as described in the following table. Optical drive
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    . NOTE: The optical drive on your computer may not support all the types of optical discs discussed in this section. ● Keeping permanent archives of computer files and scanned home records ● Offloading files from your hard drive to free ideal for testing audio or video recordings before you burn them to
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    LightScribe DVD+R discs Use LightScribe DVD+R discs for sharing and storing data, home videos, and photos. These discs are read-compatible with most DVD-ROM drives and DVD video players. With a LightScribe-enabled drive and LightScribe software, you can write data to the disc and add a designer
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    5. Gently press the disc (3) down onto the tray spindle until the disc snaps into place. 6. Close the disc tray. If you have not yet configured AutoPlay, as described in the following section, an AutoPlay dialog box opens. It prompts you to select how you want to use the media content. NOTE: For
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    AutoPlay, refer to Help and Support. Changing DVD region settings Most DVDs that contain copyrighted files also contain region codes. The installing software, running utilities, or changing Windows settings. Refer to Help and Support for more information. 2. Click the arrow next to DVD/CD-ROM drives
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    a disc. The write process is sensitive to vibration. NOTE: For details about using software included with the computer, refer to the software manufacturer's instructions, which may be provided on disc, in the software help, or on the manufacturer's Web site. Copying a CD, DVD, or BD 1. Select Start
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    or for testing audio or video recordings before you burn them to a CD or DVD that cannot be changed. ● DVD players used in home systems usually do not support all DVD formats. Refer to the user guide that came with your DVD player for a list of supported formats. ● An MP3 file uses less space than
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    , tilt the disc carefully as you remove it. 3. Close the disc tray, and then place the disc in a protective case. Troubleshooting drive and device driver problems The following sections describe several common issues and their solutions. The optical disc tray does not open for removal of a CD, DVD
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    the computer desktop, and then select Screen resolution. 2. Select Advanced Settings > Monitor tab. 3. Select High Color (16 bit), if this setting is not already selected. Troubleshooting drive and device driver problems 75
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    To get information about a multimedia question not covered in this guide, go to Start > Help and Support. The process of burning a disc does not begin, on the computer and is also available from the HP Web site at http://www.hp.com. A device driver must be reinstalled 1. Remove any discs from the
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    the file is downloaded, navigate to the folder where the file was stored, and then double-click the file to install. 7. If prompted to do so, restart your computer after the installation is complete, and then verify the operation of the device. Troubleshooting drive and device driver problems 77
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    You can obtain the latest Windows device drivers by using Windows Update. This feature can be set to automatically check for and install updates for the prompted to enter settings before you can check for updates. 2. Click Check for updates. 3. Follow the on-screen instructions. 78 Chapter 6 Drives
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    CD-RW Combo Drive ● DVD±RW and CD-RW Combo Drive NOTE: For more information about required software and drivers, or to learn which computer port to use, refer to the manufacturer's instructions. To connect an external drive to the computer: CAUTION: To reduce the risk of damage to the equipment when
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    files on the hard drive become fragmented. Disk Defragmenter consolidates the fragmented files number of fragmented files, Disk Defragmenter may access to your computer. HP recommends defragmenting your hard can defragment your computer manually at any time. To Support for unnecessary files that you
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    Replacing the hard drive CAUTION: To prevent information loss or an unresponsive system: Shut down the computer before removing the hard drive from the hard drive bay. Do not remove the hard drive while the computer is on, in the Sleep state, or in Hibernation. If you are not sure whether the
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    9. Pull the hard drive tab up (3), disconnect the hard drive cable from the motherboard (1), and then lift the hard drive away from the computer (2). To install a hard drive: 1. Connect the hard drive cable to the motherboard (3), insert the hard drive into the hard drive bay (2), and then press
  • HP Presario CQ62-a00 | Notebook PC User Guide - Windows 7 - Page 93
    4. Tighten the hard drive cover screws (3). 5. Replace the battery. 6. Turn the computer right-side up. 7. Reconnect power to the computer. 8. Reconnect any external devices. Replacing the hard drive 83
  • HP Presario CQ62-a00 | Notebook PC User Guide - Windows 7 - Page 94
    -specific software, refer to the manufacturer's instructions. The computer has a USB port which support USB 1.0, USB 1.1, and USB 2.0 devices NOTE: The first time you connect a USB device, the "Installing device driver software" message is displayed in the notification area, at the far right of
  • HP Presario CQ62-a00 | Notebook PC User Guide - Windows 7 - Page 95
    Removing a USB device CAUTION: To prevent loss of information or an unresponsive system, use the following procedure to safely remove a USB device. CAUTION: To prevent damage to a USB connector, do not pull on the cable to remove the USB device. To remove a USB device: 1. Click the Safely Remove
  • HP Presario CQ62-a00 | Notebook PC User Guide - Windows 7 - Page 96
    . These cards are often used with digital media-equipped cameras and PDAs as well as with other computers. The Digital Media Slot supports the following digital card formats: ● Memory Stick (MS) ● Memory Stick Pro (MSP) ● MultiMediaCard (MMC) ● Secure Digital (SD) Memory Card ● xD-Picture Card
  • HP Presario CQ62-a00 | Notebook PC User Guide - Windows 7 - Page 97
    Removing a digital card CAUTION: To prevent loss of data or an unresponsive system, use the following procedure to safely remove the digital card. Save your information and close all programs associated with the digital card. NOTE: To stop a data transfer, click Cancel in the operating system
  • HP Presario CQ62-a00 | Notebook PC User Guide - Windows 7 - Page 98
    8 Adding or replacing a memory module The computer has one memory module compartment, which is located on the bottom of the computer. The memory capacity of the computer can be upgraded by adding a memory module to the vacant expansion memory module slot or by upgrading the existing memory module in
  • HP Presario CQ62-a00 | Notebook PC User Guide - Windows 7 - Page 99
    8. Lift the memory module compartment cover (2) away from the computer. 9. If you are replacing a memory module, remove the existing memory module: a. Pull away the retention clips (1) on each side of the memory module. The memory module tilts up. CAUTION: To prevent damage to the memory module,
  • HP Presario CQ62-a00 | Notebook PC User Guide - Windows 7 - Page 100
    CAUTION: To prevent damage to the memory module, hold the memory module by the edges only. Do not touch the components on the memory module, and do not bend the memory module. a. Align the notched edge (1) of the memory module with the tab in the memory module slot. b. With the memory module at a 45
  • HP Presario CQ62-a00 | Notebook PC User Guide - Windows 7 - Page 101
    may not deter software attacks or prevent the computer from being mishandled or stolen. NOTE: Before you send your computer for service, remove all password settings. Computer risk Security feature Unauthorized use of the computer Power-on password Computer viruses Norton Internet Security
  • HP Presario CQ62-a00 | Notebook PC User Guide - Windows 7 - Page 102
    them in a secure place away from the computer. ● Do not store passwords in a file on the computer. ● Do not use your name or other personal information that could be as screen-saver passwords, select Start > Help and Support. Setting passwords in Windows Password Administrator password User
  • HP Presario CQ62-a00 | Notebook PC User Guide - Windows 7 - Page 103
    Password Function Power-on password* ● Protects access to the computer contents. ● Once set, you must enter the password each time you turn on the computer, restart the computer, or exit Hibernation. CAUTION: If you forget your power-on password, you cannot turn on or restart the computer, or
  • HP Presario CQ62-a00 | Notebook PC User Guide - Windows 7 - Page 104
    Power-on password Your power-on password prevents unauthorized use of the computer. Once set, you must enter the password each time you turn on the computer, restart the computer, or exit Hibernation. A power-on password is not displayed as it is set, entered, changed, or deleted. Managing a power-
  • HP Presario CQ62-a00 | Notebook PC User Guide - Windows 7 - Page 105
    firewall user guide or contact your firewall manufacturer for more information. NOTE: Under some circumstances a firewall can block access to Internet games, interfere with printer or file sharing on a network, or block authorized e-mail attachments. To temporarily resolve the problem, disable the
  • HP Presario CQ62-a00 | Notebook PC User Guide - Windows 7 - Page 106
    ● Obtain updates to Windows and other Microsoft programs, as they are released, from the Microsoft Web site and through the updates link in Help and Support. Installing an optional security cable NOTE: A security cable is designed to act as a deterrent, but it may not prevent the computer from being
  • HP Presario CQ62-a00 | Notebook PC User Guide - Windows 7 - Page 107
    A Setup Utility (BIOS) Starting Setup Utility Setup Utility is a ROM-based information and customization utility that can be used even when your Windows operating system is not working. The utility reports information about the computer and provides settings for startup, security, and other
  • HP Presario CQ62-a00 | Notebook PC User Guide - Windows 7 - Page 108
    then press enter. Your change goes into effect immediately. Navigating and selecting in Setup Utility Because Setup Utility is not Windows based, it does not support the TouchPad. Navigation and selection are by keystroke. ● To choose a menu or a menu item, use the arrow keys. ● To choose an item in
  • HP Presario CQ62-a00 | Notebook PC User Guide - Windows 7 - Page 109
    Displaying system information The following procedure explains how to display system information in Setup Utility. If Setup Utility is not open, begin at step 1. If Setup Utility is open, begin at step 2. 1. Open Setup Utility by turning on or restarting the computer. While the "Press the ESC key
  • HP Presario CQ62-a00 | Notebook PC User Guide - Windows 7 - Page 110
    in this section provide an overview of Setup Utility options. NOTE: Some of the Setup Utility menu items listed in this chapter may not be supported by your computer. Main menu Select System information To do this ● View and change the system time and date. ● View identification information about
  • HP Presario CQ62-a00 | Notebook PC User Guide - Windows 7 - Page 111
    the internal network adapter. ● Boot Order―Set the boot order for: ◦ Notebook Hard Drive ◦ Internal CD/DVD ROM Drive ◦ USB Diskette on Key/USB menu Select Hard Disk Self Test Secondary Hard Disk Self Test (select models only) Memory Test To do this Run a comprehensive self-test on the hard drive.
  • HP Presario CQ62-a00 | Notebook PC User Guide - Windows 7 - Page 112
    and troubleshooting the file. To update the software, follow these steps: 1. Identify your computer model, product category, and series or Windows settings. Refer to Help and Support for more information. 2. Access the updates on the HP Web site at http://www.hp.com. 3. Install the updates. 102
  • HP Presario CQ62-a00 | Notebook PC User Guide - Windows 7 - Page 113
    Updating the BIOS To update the BIOS, first determine what BIOS version you currently have, and then download and install the new BIOS. Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer, you need to
  • HP Presario CQ62-a00 | Notebook PC User Guide - Windows 7 - Page 114
    the HP Web site that provides software for your computer: Select Start > Help and Support > Maintain > Software Updates. 2. Follow the instructions on file that has an .exe extension (for example, filename.exe). The BIOS installation begins. 5. Complete the installation by following the instructions
  • HP Presario CQ62-a00 | Notebook PC User Guide - Windows 7 - Page 115
    HP Web site: 1. Open your web browser, go to http://www.hp.com/support, and then select your country or region. 2. Click the option for software and driver hard drive. After the file is downloaded, navigate to the folder where the file was stored, and double-click the file to install. 7. If prompted
  • HP Presario CQ62-a00 | Notebook PC User Guide - Windows 7 - Page 116
    most current backup. HP recommends that you create recovery discs immediately after software setup. As you add new software and data files, you should Recovering a program or driver (Recovery Manager software feature). This feature helps you reinstall a program or driver without performing a
  • HP Presario CQ62-a00 | Notebook PC User Guide - Windows 7 - Page 117
    separately) to create recovery discs, or you can purchase recovery discs for your computer from the HP Web site. NOTE: The external hard drive must be connected to a USB port on the computer Recovery Manager > Recovery Disk Creation. 2. Follow the on-screen instructions. Creating recovery discs 107
  • HP Presario CQ62-a00 | Notebook PC User Guide - Windows 7 - Page 118
    when backing up: ● Create system restore points using the Windows System Restore feature, and periodically copy them to disc. ● Store personal files in the Documents library and back up this folder periodically. ● Back up templates stored in their associated programs. ● Save customized settings in
  • HP Presario CQ62-a00 | Notebook PC User Guide - Windows 7 - Page 119
    over an hour, depending on file size and the speed of the computer. 1. Select Start > All Programs > Maintenance > Backup and Restore. 2. Follow the on-screen instructions to set up and create changing Windows settings. Refer to Help and Support for more information. Backing up your information 109
  • HP Presario CQ62-a00 | Notebook PC User Guide - Windows 7 - Page 120
    increased protection for your system files and settings. When to create restore points ● Before you add or extensively modify software or hardware want to create a restore point. 5. Click Create. 6. Follow the on-screen instructions. Restore to a previous date and time To revert to a restore point (
  • HP Presario CQ62-a00 | Notebook PC User Guide - Windows 7 - Page 121
    recovery NOTE: You can recover only files that you have previously backed up. HP recommends that you use HP Recovery Manager to create a set up all personal files. 2. Insert the first recovery disc into the optical drive and restart the computer. 3. Follow the on-screen instructions. Recovering from
  • HP Presario CQ62-a00 | Notebook PC User Guide - Windows 7 - Page 122
    identifying 6 AC adapter, connecting 52 AC adapter, identifying 11 AC adapter, testing 53 action key mode 101 action keys identifying 5 media control 38 muting up customized window, toolbar, and menu bar settings 108 personal files 108 templates 108 battery calibrating 58 charging 56, 58 conserving
  • HP Presario CQ62-a00 | Notebook PC User Guide - Windows 7 - Page 123
    PowerDVD 39 D device drivers HP drivers 77 Windows drivers 78 Diagnostics menu 101 81 hard drive bay, identifying 8 hard drive self test 101 HDMI connecting 42 HDMI port 42 HDMI port approval 12 service tag 12 wireless certification 12 WLAN 12 LAN Power Saving 101 language support 101 latch,
  • HP Presario CQ62-a00 | Notebook PC User Guide - Windows 7 - Page 124
    connection problems 26 monitor media 47 recovering a program or driver 106 recovering from the dedicated recovery identifying 7 S secondary hard drive self test 101 security features 91 passwords 92 security Setup Utility 98 serial number, computer 12 service tag 12 setup of WLAN 16 Setup Utility
  • HP Presario CQ62-a00 | Notebook PC User Guide - Windows 7 - Page 125
    Utility 97 storing battery 61 supported discs 107 switchable graphics 63 troubleshooting disc burning 76 disc play 75 drive and device driver problems 74 DVD movie play 75 external display 76 HP device drivers 77 modem 26 optical disc tray 74 Windows device drivers 78 wireless connection problems
  • HP Presario CQ62-a00 | Notebook PC User Guide - Windows 7 - Page 126
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Notebook PC User Guide