HP Presario SR1700 Warranty and Support Guide - 90 days
HP Presario SR1700 - Desktop PC Manual
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- HP Presario SR1700 | Warranty and Support Guide - 90 days - Page 1
on Hardware 90 days Hardware Technical Support 30 Days Software Technical Support to Get You Up-and-Running IMPORTANT NOTE If you experience a problem with your new Presario, DO NOT RETURN YOUR COMPUTER TO YOUR RETAILER. At Hewlett-Packard, we take pride in our ability to service your needs. We have - HP Presario SR1700 | Warranty and Support Guide - 90 days - Page 2
Started Guide for help with setting up and using your PC. 2 For faster help, be sure to register your Compaq Presario Desktop PC on the Web at: http://www.hp.com/apac/register 3 Use Help on your PC to get help with your hardware and software. Click Start and then click Help and Support. 4 For - HP Presario SR1700 | Warranty and Support Guide - 90 days - Page 3
with your Compaq Presario. First look at Help on your Windows® desktop (to access it, click Start on the taskbar). It contains more detailed help and will give you suggestions on how to fix the problem. Within the Help and Support Center, you can get the latest news from HP about your PC. Be sure - HP Presario SR1700 | Warranty and Support Guide - 90 days - Page 4
and may be enforced in any country/region where HP or its authorized service providers offer warranty service for the same product model number subject to the applies only to HP-branded and Compaq-branded hardware products (collectively referred to in this Limited Warranty as "HP Hardware Products") - HP Presario SR1700 | Warranty and Support Guide - 90 days - Page 5
NOT WARRANT THAT THE OPERATION OF THIS PRODUCT WILL BE UNINTERRUPTED OR ERRORFREE. HP IS NOT RESPONSIBLE FOR DAMAGE THAT OCCURS AS A RESULT OF YOUR FAILURE TO FOLLOW THE INSTRUCTIONS INTENDED FOR THE HP HARDWARE PRODUCT. This Limited Warranty does not apply to expendable or consumable parts and - HP Presario SR1700 | Warranty and Support Guide - 90 days - Page 6
to the HP Web site at: http://www.hp.com/support HP may, at its sole discretion, determine if on-site warranty service is required. For example, in many cases, the defect can be fixed by the use of a Customer Self Repair (CSR) part that you are required to replace yourself based on instructions and - HP Presario SR1700 | Warranty and Support Guide - 90 days - Page 7
identifies that the problem can be fixed using one of these parts, a replaceable part can be sent directly to you. Once the part arrives, replace the defective part pursuant to the provided instructions and documentation. If further assistance is required, call the HP Technical Support Center and - HP Presario SR1700 | Warranty and Support Guide - 90 days - Page 8
in the product documentation do not solve the problem, you can receive support by doing the following: Locate your nearest HP Support location via the World Wide Web at: http://www.hp.com/support Contact your authorized HP dealer or Authorized Service Provider and be sure to have the following - HP Presario SR1700 | Warranty and Support Guide - 90 days - Page 9
floppy disk, CD or DVD) or an equivalent solution delivered in any other form, may only be used for restoring the hard disk of the HP Product with/for which the recovery solution was originally purchased. The use of any Microsoft operating system software contained in such recovery solution shall be - HP Presario SR1700 | Warranty and Support Guide - 90 days - Page 10
, proposals and representations with respect to the Software Product or any other subject matter covered by this EULA. To the extent the terms of any HP policies or programs for support services conflict with the terms of this EULA, the terms of this EULA shall control. Rev. 10/03 10 - HP Presario SR1700 | Warranty and Support Guide - 90 days - Page 11
DECLARATION OF CONFORMITY according to ISO/IEC Guide 22 and EN 45014 Manufacturer's name: Manufacturer's address: Hewlett- computer S0000, SR1000, SA4000, m000, m1000, m5000, d1000, a000, t000, x5000, w1000 series. a1000, t3000, d4000, w5000, m7000, Z500, s7000. All, (including refurbish) conform - HP Presario SR1700 | Warranty and Support Guide - 90 days - Page 12
Please read the "Additional Safety Information" located later in this document before installing and connecting your PC to the electrical power system. Batteries are delivered with this product. When empty, do not it imply that any product is compatible with all of Telecom's network services. 12 - HP Presario SR1700 | Warranty and Support Guide - 90 days - Page 13
30-minute period for a single manual call initiation. And (b) The equipment NIC) receptacle. SAVE THESE INSTRUCTIONS Additional Safety Information This product PC from its power source and from any telecommunications systems (such as telephone lines), networks, or modems before performing any service - HP Presario SR1700 | Warranty and Support Guide - 90 days - Page 14
performance procedures other than those specified in the Upgrading and Servicing Guide may result in hazardous radiation exposure. To prevent direct exposure information with regard to proper electrical grounding of the mast and supporting structure, grounding of the lead-in wire to an antenna- - HP Presario SR1700 | Warranty and Support Guide - 90 days - Page 15
- HP Presario SR1700 | Warranty and Support Guide - 90 days - Page 16
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Warranty and
Support Guide
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90 days Parts Replacement on Hardware with Available
Shipment of Replacement Parts — Compaq’s award-winning
Easy Access Design makes it easy!
±
90 days Labor on Hardware
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90 days Hardware Technical Support
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30 Days Software Technical Support to Get You
Up-and-Running
IMPORTANT NOTE
If you experience a problem with your new Presario, DO NOT RETURN YOUR
COMPUTER TO YOUR RETAILER. At Hewlett-Packard, we take pride in our ability to
service your needs. We have specialists available to help you with your technical support
questions as they arise via the Web or phone (see Contact Numbers chart within this
document). We want to make sure that your support needs are met and any issues
resolved as quickly as possible.
The information in this document is subject to change without notice.
Before contacting the HP Customer Support Center, it’s important to
have the following information handy. Please take a moment to write
down your product information for future reference.
The first four items on the list (Model Number, Product Number, Serial
Number, and Software Build Number) can be viewed by pressing the
Ctrl+Alt+S keys on the keyboard at the same time.
Model Number: ________________________________________________________________
System (Product) Number: ________________________________________________________
Serial Number: _________________________________________________________________
Software Build Number:__________________________________________________________
Operating System: ______________________________________________________________
Purchase Date: _________________________________________________________________