HP Presario SR2000 Limited Warranty and Support Guide

HP Presario SR2000 - Desktop PC Manual

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  • HP Presario SR2000 | Limited Warranty and Support Guide - Page 1
    Limited Warranty and Support Guide Before contacting the HP Customer Support Center, it's important to have the following information handy. Please take a moment to write down your product information for future reference. The first four items on
  • HP Presario SR2000 | Limited Warranty and Support Guide - Page 2
    response times may vary from country/region to country/region. Standard warranty service response time is subject to change due to local parts availability. If so, your HP authorized service provider can provide you with details. HP is not responsible for any tariffs or duties that may be incurred
  • HP Presario SR2000 | Limited Warranty and Support Guide - Page 3
    follow the instructions intended for the HP Hardware Product. This Limited Warranty does not apply to expendable or consumable parts and HP or HP-approved parts if available for your product in the servicing country/region. YOU SHOULD MAKE PERIODIC BACKUP COPIES OF THE DATA STORED ON YOUR HARD DRIVE
  • HP Presario SR2000 | Limited Warranty and Support Guide - Page 4
    . After you contact the HP Technical Support Center and the fault diagnosis identifies that the problem can be fixed using one of these parts, a replaceable part can be sent directly to you. Once the part arrives, replace the defective part pursuant to the provided instructions and documentation. If
  • HP Presario SR2000 | Limited Warranty and Support Guide - Page 5
    with that software. If the removable media on which HP distributes the software proves to be defective problem, you can receive support by doing the following: Locate your nearest HP Support location via the Web at: http://www.hp.com/support Contact your authorized HP dealer or authorized service
  • HP Presario SR2000 | Limited Warranty and Support Guide - Page 6
    be governed entirely by the terms and conditions of such license. f. Recovery Solution. Any software recovery solution provided with/for your HP Product, whether in the form of a hard disk drive-based solution, an external media-based recovery solution (e.g. floppy disk, CD or DVD) or an equivalent
  • HP Presario SR2000 | Limited Warranty and Support Guide - Page 7
    Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under HP's standard this EULA. To the extent the terms of any HP policies or programs for support services conflict with the terms of this EULA, the terms of this
  • HP Presario SR2000 | Limited Warranty and Support Guide - Page 8
    , that the product(s): Product: Model Number(s): Product Options: Personal computer S0000, SR1000, SA4000, m000, m1000, m5000, d1000, a000, + A1: 2001 / EN 61000-3-3: 1995 + A1: 2001 GB9254: 1998 FCC Title 47 CFR, Part 15 Class B / ICES-002, issue 2 AS/NZS CISPR 22: 2004 Telecom: Radio: TBR 21
  • HP Presario SR2000 | Limited Warranty and Support Guide - Page 9
    computer. WARNING: Please read the "Additional Safety Information" located later in this document before installing and connecting your PC to the electrical power system. Batteries device, pursuant to Part 15 of the with the instructions, may cause were conducted with supported peripheral devices and
  • HP Presario SR2000 | Limited Warranty and Support Guide - Page 10
    This equipment complies with Part 68 of the authorized repair center should perform all repairs. It is the responsibility of users requiring service to report the problem to the manufacturer , that the electrical ground connections of the power utility, telephone lines, and internal metallic water
  • HP Presario SR2000 | Limited Warranty and Support Guide - Page 11
    Interface Card (NIC) receptacle. SAVE THESE INSTRUCTIONS DOC service procedures. Failure to do so may result in personal injury or equipment damage. Hazardous voltage levels are inside the power supply and modem of this product. Lithium Battery Caution WARNING: The PC uses a lithium battery
  • HP Presario SR2000 | Limited Warranty and Support Guide - Page 12
    , or performance procedures other than those specified in the Upgrading and Servicing Guide may result in hazardous radiation exposure. To prevent direct exposure to laser beam, do not try to open the enclosure of the CD or DVD drives. Laser Product Label The following label or equivalent is
  • HP Presario SR2000 | Limited Warranty and Support Guide - Page 13
    : http://www.hp.com/support for product information, driver updates, troubleshooting, and much more. 4 Chat online with qualified support specialists using HP Real Time Chat. Access this feature through the Help and Support Center on your PC. 5 If you have not solved the problem, call HP Total Care
  • HP Presario SR2000 | Limited Warranty and Support Guide - Page 14
    on your support and services options visit: http://www.hp.com/go/totalcare Or http://www.hp.ca/totalcare (Canada) When Should I Contact HP Total Care Support and Services? • The Help and Support Center or other support tools on your PC do not identify or help solve your problem. • You either
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Limited Warranty and Support Guide
Before contacting the HP Customer Support Center, it’s important to have the following
information handy.
Please take a moment to write down your product information for future reference.
The first four items on the list (Model Number, Product Number, Serial Number, and
Software Build Number) can be viewed by pressing the Ctrl+Alt+S keys on the keyboard
at the same time.
Model Number: ____________________________________________________________________
System (Product) Number: ___________________________________________________________
Serial Number: _____________________________________________________________________
Software Build Number: _____________________________________________________________
Operating System: __________________________________________________________________
Purchase Date: _____________________________________________________________________