HP Presario SR2000 Limited Warranty and Support Guide (Refurbished Desktops)
HP Presario SR2000 - Desktop PC Manual
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- HP Presario SR2000 | Limited Warranty and Support Guide (Refurbished Desktops) - Page 1
Limited Warranty and Support Guide Before contacting the HP Customer Support Center, it's important to have the following information handy. Please take a moment to write down your product information for future reference. The first four items on - HP Presario SR2000 | Limited Warranty and Support Guide (Refurbished Desktops) - Page 2
Refurbished HP Pavilion desktop PCs, HP Pavilion Media Center PCs, HP Digital Entertainment Center, HP Displays, and HP Notebook Consumer products. Hardware Limited Warranty HP Product Duration Hardware 90-day limited warranty Software 90-day technical support General Terms This HP Hardware - HP Presario SR2000 | Limited Warranty and Support Guide (Refurbished Desktops) - Page 3
THE INSTRUCTIONS INTENDED FOR THE HP HARDWARE PRODUCT. This Limited Warranty does not apply to expendable or consumable parts and HP or HP approved parts if available for your product in the servicing country/region. YOU SHOULD MAKE PERIODIC BACKUP COPIES OF THE DATA STORED ON YOUR HARD DRIVE - HP Presario SR2000 | Limited Warranty and Support Guide (Refurbished Desktops) - Page 4
that the problem can be fixed using one of these parts, a replaceable part can be sent directly to you. Once the part arrives, replace the defective part pursuant to the provided instructions and documentation. If further assistance is required, call the HP Technical Support Center and a technician - HP Presario SR2000 | Limited Warranty and Support Guide (Refurbished Desktops) - Page 5
to the HP Web site at: http://www.hp.com/support HP may, at its sole discretion, determine if on-site warranty service is required. For example, in many cases, the defect can be fixed by the use of a Customer Self Repair (CSR) part that you are required to replace yourself based on instructions and - HP Presario SR2000 | Limited Warranty and Support Guide (Refurbished Desktops) - Page 6
with that software. If the removable media on which HP distributes the software proves to be problem, you can receive support by doing the following: Locate your nearest HP Support location via the World Wide Web at: http://www.hp.com/support Contact your authorized HP dealer or Authorized Service - HP Presario SR2000 | Limited Warranty and Support Guide (Refurbished Desktops) - Page 7
be governed entirely by the terms and conditions of such license. f. Recovery Solution. Any software recovery solution provided with/for your HP Product, whether in the form of a hard disk drive-based solution, an external media-based recovery solution (e.g. floppy disk, CD or DVD) or an equivalent - HP Presario SR2000 | Limited Warranty and Support Guide (Refurbished Desktops) - Page 8
Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under HP's standard this EULA. To the extent the terms of any HP policies or programs for support services conflict with the terms of this EULA, the terms of this - HP Presario SR2000 | Limited Warranty and Support Guide (Refurbished Desktops) - Page 9
http://www.hp.com/support for product information, driver updates, troubleshooting, and much more. 4 Chat online with qualified support specialists using HP Real Time Chat. Access this feature through the Help and Support Center on your PC. 5 If you have not solved the problem, call HP Total Care - HP Presario SR2000 | Limited Warranty and Support Guide (Refurbished Desktops) - Page 10
have a question or if a problem arises, we offer extensive service and support options around the clock to better handle your needs. Go to your PC's Help and Support Center for the fastest resolutions. For more information on your support and services options visit: http://www.hp.com/go/totalcare Or - HP Presario SR2000 | Limited Warranty and Support Guide (Refurbished Desktops) - Page 11
applicable to HP Desktop PCs ONLY DECLARATION the product(s): Product: Model Number(s): Product Options: Personal computer S0000, SR1000, SA4000, m000, m1000, m5000, 2001 / EN 61000-3-3: 1995 + A1: 2001 GB9254: 1998 FCC Title 47 CFR, Part 15 Class B / ICES-002, issue 2 AS/NZS CISPR 22: 2004 TBR 21 - HP Presario SR2000 | Limited Warranty and Support Guide (Refurbished Desktops) - Page 12
computer. WARNING: Please read the "Additional Safety Information" located later in this document before installing and connecting your PC to the electrical power system. Batteries device, pursuant to Part 15 of the with the instructions, may cause were conducted with supported peripheral devices and - HP Presario SR2000 | Limited Warranty and Support Guide (Refurbished Desktops) - Page 13
This equipment complies with Part 68 of the authorized repair center should perform all repairs. It is the responsibility of users requiring service to report the problem to the manufacturer , that the electrical ground connections of the power utility, telephone lines, and internal metallic water - HP Presario SR2000 | Limited Warranty and Support Guide (Refurbished Desktops) - Page 14
Interface Card (NIC) receptacle. SAVE THESE INSTRUCTIONS DOC service procedures. Failure to do so may result in personal injury or equipment damage. Hazardous voltage levels are inside the power supply and modem of this product. Lithium Battery Caution WARNING: The PC uses a lithium battery - HP Presario SR2000 | Limited Warranty and Support Guide (Refurbished Desktops) - Page 15
Upgrading and Servicing Guide may result in hazardous radiation exposure. To prevent direct exposure to laser beam, do not try to open the enclosure of the CD or DVD drives grounding of the mast and supporting structure, grounding of the be taken to keep from touching such power lines or circuits as - HP Presario SR2000 | Limited Warranty and Support Guide (Refurbished Desktops) - Page 16
Printed in
hp
refurbished
Limited Warranty and Support Guide
Before contacting the HP Customer Support Center, it’s important to have the following
information handy.
Please take a moment to write down your product information for future reference.
The first four items on the list (Model Number, Product Number, Serial Number, and
Software Build Number) can be viewed by pressing the Ctrl+Alt+S keys on the keyboard
at the same time.
Model Number: ____________________________________________________________________
System (Product) Number: ___________________________________________________________
Serial Number: _____________________________________________________________________
Software Build Number: _____________________________________________________________
Operating System: __________________________________________________________________
Purchase Date: _____________________________________________________________________