HP ProBook 4326s HP ProtectTools User Guide - Windows XP, Windows Vista, Windo
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- HP ProBook 4326s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 1
HP ProtectTools User Guide - HP ProBook 4326s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 2
to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors - HP ProBook 4326s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 3
4 Additional security elements ...5 Assigning security roles ...5 Managing HP ProtectTools passwords 5 Creating a secure password 6 Backing up and restoring HP ProtectTools credentials 6 2 Getting started with the Setup Wizard 3 HP ProtectTools Security Manager Administrative Console Opening the - HP ProBook 4326s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 4
Backing up and restoring your data 35 Discover more ...36 Updates and Messages 36 Security Applications Status 36 8 Drive Encryption for HP ProtectTools (select models only) Setup procedures ...38 Opening Drive Encryption 38 General tasks ...39 Activating Drive Encryption 39 Deactivating Drive - HP ProBook 4326s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 5
individual drives 41 Backup and recovery (administrator task 41 Creating backup keys 41 Performing a recovery 42 9 Privacy Manager for HP ProtectTools (select models only) Setup procedures ...44 Opening Privacy Manager 44 Managing Privacy Manager Certificates 44 Requesting and installing - HP ProBook 4326s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 6
for a specific account 59 View a session ID 59 View a session 59 Search sessions for specific text 59 Manager 62 10 File Sanitizer for HP ProtectTools Shredding ...64 Free space bleaching icon 70 Manually shredding one asset 70 Manually shredding all selected items 70 Manually activating free - HP ProBook 4326s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 7
group or user 81 Adding a new group or user 81 Removing group or user access 81 Related documentation 81 12 LoJack Pro for HP ProtectTools 13 Troubleshooting HP ProtectTools Security Manager ...83 Device Access Manager for HP ProtectTools 85 Miscellaneous ...87 Glossary ...88 Index ...92 vii - HP ProBook 4326s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 8
viii - HP ProBook 4326s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 9
of the computer ● Adjusting device-specific parameters ● Configuring installed Security Manager HP ProtectTools software modules may be preinstalled, preloaded, or available for download from the HP Web site. For more information, visit http://www.hp.com. NOTE: The instructions in this guide - HP ProBook 4326s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 10
on your computer and periodically bleach the hard drive. Device Access Manager for HP ProtectTools (select ● Allow IT managers to control access to devices based on user to disable access to writable devices for specific individuals or groups of users. 2 Chapter 1 Introduction to security - HP ProBook 4326s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 11
onsite and has been given computer access to review sensitive financial data; you do not want to data: ● Device Access Manager for HP ProtectTools allows IT managers to restrict access to PC presents a very tangible risk to corporate network resources such as information from financial services - HP ProBook 4326s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 12
● File Sanitizer allows secure deletion of data by shredding critical files and folders or bleaching the hard drive (writing over data that has been deleted but is still recoverable). ● DriveLock helps ensure that data cannot be accessed even if the hard drive is removed and installed into an - HP ProBook 4326s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 13
and Recovery password Java™ Card PIN Set in the following module Function Windows® Control Panel or Can be used for manual logon and for HP ProtectTools Security authentication to access various Security Manager Manager features. Security Manager, by individual user Protects access to the - HP ProBook 4326s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 14
When creating passwords, you must first follow any specifications that are set by the program. In general, password. Backing up and restoring HP ProtectTools credentials You can use the Backup and Restore feature of HP ProtectTools to select and back up HP ProtectTools credentials data and settings - HP ProBook 4326s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 15
2 Getting started with the Setup Wizard The HP ProtectTools Setup Wizard guides you through setting up the most commonly used features of Security Manager. However, there is a wealth of additional functionality available through the HP ProtectTools Administrative Console. The same settings found in - HP ProBook 4326s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 16
HP ProtectTools Security Manager features. 4. The Setup Wizard guides you through the process of setting up security features that apply to all users of the computer: ● Windows Logon Security protects your Windows accounts by requiring the use of specific your computer BIOS does not support it. - HP ProBook 4326s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 17
features ● Managing users of the computer ● Adjusting device-specific parameters ● Configuring Security Manager applications ● Adding additional Security Manager applications ▲ To use the HP ProtectTools Security Manager applications, launch HP ProtectTools Security Manager from the Start menu or - HP ProBook 4326s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 18
tasks, such as setting system policies or configuring software, open the console as follows: ▲ Click Start, click All Programs, click HP, and then click HP ProtectTools Administrative Console. - or - In the left panel of the Security Manager dashboard, click Administration. For user tasks, such as - HP ProBook 4326s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 19
the following choices: ◦ HP ProtectTools Security Manager Setup Wizard-Guides you through setting up HP ProtectTools Security Manager. ◦ Help information about HP ProtectTools Security Manager, such as the version number and copyright notice. ● Main area-Displays application-specific screens. - HP ProBook 4326s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 20
4 Configuring your system The System group is accessed from the Tools menu panel on the left side of the HP ProtectTools Administrative Console screen. You can use the applications in this group to manage the policies and settings for the computer, its users, and its - HP ProBook 4326s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 21
also prevent any user from accessing the computer. 5. Click Apply. Session Policy To define policies governing the credentials required to access HP ProtectTools applications during a Windows session: 1. In the Tools menu, click Security, and then click Authentication. 2. On the Session Policy tab - HP ProBook 4326s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 22
BIOS or encrypted disk level. ● Allow HP SpareKey authentication for Windows logon-Allows users of this computer to use the HP SpareKey feature to log on to Windows despite any other authentication policy required by Security Manager. To edit the settings: 1. Click to enable or disable a specific - HP ProBook 4326s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 23
Users application, you can monitor and manage this computer's HP ProtectTools users. All HP ProtectTools users are listed and verified against the policies set then click Enroll. ● To view the policies for a specific user, select the user, and view the policies in the lower window. Managing users 15 - HP ProBook 4326s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 24
any built-in or attached security devices recognized by HP ProtectTools Security Manager. Fingerprints The Fingerprints page has three configure the fingerprint reader to conserve power when the computer is running on battery power. Smart card You can configure the computer to automatically lock when - HP ProBook 4326s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 25
position. NOTE: The Security level applies to all users 4. Click Apply. Advanced settings 1. Click Start, click All Programs, click HP, and then click HP ProtectTools Administrative Console. 2. Click Devices, and then click Face. 3. Click Advanced. ● Do not require user name for Windows logon - HP ProBook 4326s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 26
use Settings to customize the behavior of currently installed HP ProtectTools Security Manager applications. To edit your application settings: 1. In the Tools menu, from the Applications group, click Settings. 2. Click to enable or disable a specific setting. 3. Click Apply to save the changes that - HP ProBook 4326s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 27
General tab The following settings are available on the General tab: ● Do not automatically launch the Setup Wizard for administrators-Select this option to prevent the wizard from automatically opening upon logon. ● Do not automatically launch the Getting Started wizard for users-Select this option - HP ProBook 4326s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 28
application for all users of the computer. ● Enable the Discover more button-Allows all users of this computer to add applications to HP ProtectTools Security Manager by clicking the [+] Discover more button. To return all applications to their factory settings, click the Restore Defaults button - HP ProBook 4326s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 29
6 Management tools Additional applications may be available for adding new management tools to Security Manager. The administrator of this computer may disable this feature through the Settings application. To add additional management tools, click [+] Management tools. 21 - HP ProBook 4326s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 30
Updates and Messages If an Internet connection is available, you can access the DigitalPersona Web site http://www.digitalpersona.com/ to check for new applications or to set up a schedule for automatic updates. 1. To request information about new applications and updates, select the check box for - HP ProBook 4326s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 31
ProtectTools Security Manager HP ProtectTools Security Manager allows you to significantly increase the security of your computer. You can use preloaded Security Manager applications, as well as additional applications - HP ProBook 4326s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 32
icon in the notification area, at the far right of the taskbar. ● Right-click the HP ProtectTools icon, and click Open HP ProtectTools Security Manager. ● Click the Security Manager ID Card gadget on the Windows Sidebar. ● Press the hot key combination ctrl+Windows+h to open the Security - HP ProBook 4326s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 33
find additional applications to enhance the security of your identity, data, and communications. ● Main area-Displays application-specific screens. ● Administration-Opens the HP ProtectTools Administrative Console. ● Help button-Displays information about the current screen. ● Advanced-Allows you to - HP ProBook 4326s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 34
a fingerprint reader built in or connected, the HP ProtectTools Security Manager Setup Wizard guides you through the process of setting up or " to 3 for another finger. 4. Click Next, and then follow the instructions on the screen. NOTE: When enrolling fingerprints through the Getting Started - HP ProBook 4326s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 35
User Settings 1. Click Start, click All Programs, and then click HP ProtectTools Security Manager. 2. Click Set up your authentication credentials, and Enroll a new scene, and then follow the on-screen instructions. Changing your Windows password Security Manager makes changing your Windows password - HP ProBook 4326s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 36
Enter your curent PIN, and then enter a new one. 2. To continue, click Next, and then follow the instructions on the screen. - or - ▲ From the Security Manager dashboard, click Credentials, and then click Smart Card. and then enter and confirm a new one. 28 Chapter 7 HP ProtectTools Security Manager - HP ProBook 4326s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 37
General tasks The applications included in this group assist you in managing various aspects of your digital identity. ● Security Manager-Creates and manages Quick Links, which allow you to launch and log on to Web sites and programs by authenticating with your Windows password, your fingerprint, or - HP ProBook 4326s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 38
icon for each field and drag it to the appropriate logon field, and then click the button to sign into the Web site. 30 Chapter 7 HP ProtectTools Security Manager - HP ProBook 4326s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 39
the logon data for a site, you must continue to use this method to log on to the same Web site in the future. NOTE: The manual mode of entering logon data is available only with Internet Explorer 8. iv. Click Close. Each time that you access that Web site or open that - HP ProBook 4326s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 40
click Password Manager, and then click the Manage tab. ● Add a logon-Click Add Logon and follow the on-screen instructions. ● Edit a logon-Click a logon, click Edit, and then change the logon data. ● Delete a logon-Click on to your Web sites and programs. 32 Chapter 7 HP ProtectTools Security Manager - HP ProBook 4326s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 41
Manager dashboard. Settings You can specify settings for personalizing HP ProtectTools Security Manager: 1. Prompt to add logons for devices built into or connected to this computer. Each supported credential will have an entry in the My Identity, follow the on-screen instructions. General tasks 33 - HP ProBook 4326s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 42
Click the Choose picture button, click an image, and then click the Save button. Setting your preferences You can personalize settings for HP ProtectTools Security Manager. From the Security Manager dashboard, click Advanced, and then click Preferences. Available settings are displayed on two tabs - HP ProBook 4326s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 43
feedback when a fingerprint has been scanned, playing different sounds for specific program events. You may assign new sounds to these events through and exporting. NOTE: Only the data is backed up by this feature. HP ProtectTools Security Manager must be installed on any computer that is to receive - HP ProBook 4326s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 44
Security Applications, or when you click Check Now on the Gadget icon, on the Windows Sidebar at the right side of the screen. 36 Chapter 7 HP ProtectTools Security Manager - HP ProBook 4326s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 45
on encrypted drives unless you have registered with the Drive Encryption recovery service. Reinstalling the Drive Encryption module will not enable you to access the encrypted drives. Drive Encryption for HP ProtectTools provides complete data protection by encrypting your computer hard drive. When - HP ProBook 4326s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 46
Setup procedures Opening Drive Encryption 1. Click Start, click All Programs, click HP, and then click HP ProtectTools Administrative Console. 2. In the left pane, click Drive Encryption. 38 Chapter 8 Drive Encryption for HP ProtectTools (select models only) - HP ProBook 4326s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 47
Drive Encryption. NOTE: This wizard is also used to add and remove users. - or - 1. Click Start, click All Programs, click HP, and then click HP ProtectTools Administrative Console. 2. In the left pane, click Security, and then click Features. 3. Select the Drive Encryption check box, and then - HP ProBook 4326s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 48
to select your Windows user name and type your password at the Windows logon screen. Protect your data by encrypting your hard drive Use the HP ProtectTools Setup Wizard to protect your data by encrypting your hard drive: 1. In Security Manager, click Getting Started, and then click the Security - HP ProBook 4326s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 49
or more hard drives on the computer or decrypt a drive that has already been encrypted, use the Change Encryption feature: 1. Open HP ProtectTools Administrative Console, click Drive Encryption, and then click Encryption Management. 2. Click Change Encryption. 3. In the Change Encryption dialog box - HP ProBook 4326s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 50
place, because if you forget your password or lose your Java Card, this device provides your only access to your hard drive. 1. Open HP ProtectTools Administrative Console, click Drive Encryption, and then click Recovery. 2. Click Backup Keys. 3. On the Select Backup Disk page, select the check box - HP ProBook 4326s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 51
Privacy Manager leverages the security infrastructure provided by HP ProtectTools Security Manager, which includes the following security security logon methods in Privacy Manager. Privacy Manager requires the following: ● HP ProtectTools Security Manager 5.00 or higher ● Windows® 7, Windows Vista®, - HP ProBook 4326s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 52
procedures Opening Privacy Manager To open Privacy Manager: 1. Click Start, click All Programs, click HP, and then click HP ProtectTools Security Manager. 2. Click Privacy Manager. - or - Right-click the HP ProtectTools icon in the notification area, at the far right of the taskbar, click Privacy - HP ProBook 4326s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 53
click Next. 6. Authenticate using your chosen security logon method. 7. If you choose to begin the Trusted Contact invitation process, follow the on-screen instructions beginning with step 2 of the topic Adding Trusted Contacts using Microsoft Outlook contacts on page 49. - or - Setup procedures 45 - HP ProBook 4326s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 54
Manager, and click Certificates. 2. Click Renew certificate. 3. Follow the on-screen instructions to purchase a new Privacy Manager Certificate. NOTE: The Privacy Manager Certificate renewal process , and then click Advanced. 46 Chapter 9 Privacy Manager for HP ProtectTools (select models only) - HP ProBook 4326s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 55
When the confirmation dialog box opens, click Yes. 5. Authenticate using your chosen security logon method. 6. Follow the on-screen instructions. Managing Trusted Contacts Trusted Contacts are users with whom you have exchanged Privacy Manager Certificates, enabling you to securely communicate with - HP ProBook 4326s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 56
recipients or you can send the invitation to all the contacts in your Microsoft Outlook address book. Refer to the following sections to add Trusted Contacts. NOTE: To respond to your invitation the confirmation dialog box opens. 48 Chapter 9 Privacy Manager for HP ProtectTools (select models only) - HP ProBook 4326s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 57
8. When you receive an e-mail response from a recipient accepting the invitation to become a Trusted Contact, click Accept in the lower-right corner of the e-mail. A dialog box opens, confirming that the recipient has been successfully added to your Trusted Contacts list. 9. Click OK. Adding Trusted - HP ProBook 4326s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 58
. 2. Click a Trusted Contact. 3. Click the Advanced button. The Advanced Trusted Contact Management dialog box opens. 4. Click Check Revocation. 5. Click Close. 50 Chapter 9 Privacy Manager for HP ProtectTools (select models only) - HP ProBook 4326s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 59
. ● Invite Outlook Contacts-This option allows you to send a Trusted Contact invitation to all the contacts in your Microsoft Outlook address book. Refer to Adding Trusted Contacts using Microsoft Outlook contacts on page 49 for more information. ● Open the Privacy Manager software-Certificates - HP ProBook 4326s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 60
44, Managing Trusted Contacts on page 47, or Configuring Privacy Manager for Microsoft Office on page 53 for more information. 52 Chapter 9 Privacy Manager for HP ProtectTools (select models only) - HP ProBook 4326s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 61
by all members of your department, you can include signature lines for those users at the bottom of the final page of the document with instructions to sign by a specific date. General tasks 53 - HP ProBook 4326s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 62
text box under Suggested signer, enter the name of the suggested signer. 5. In the text box under Instructions to the signer, enter a message for this suggested signer. NOTE: This message will appear in place and view its contents. 54 Chapter 9 Privacy Manager for HP ProtectTools (select models only) - HP ProBook 4326s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 63
Type your e-mail message. 3. Attach the Microsoft Office document. 4. Refer to Sealing and sending an e-mail message on page 52 for further instructions. Viewing a signed Microsoft Office document NOTE: You do not need to have a Privacy Manager Certificate in order to view a signed Microsoft Office - HP ProBook 4326s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 64
contact in Live Messenger, and then select the See a list of activities menu. b. Click Action, and then click Start Chat. 56 Chapter 9 Privacy Manager for HP ProtectTools (select models only) - HP ProBook 4326s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 65
- or - a. Right-click the ProtectTools icon in the notification area, click Privacy Manager for HP ProtectTools, and then select Start Chat. b. In Live Messenger, click Actions: Start an Activity, and then select Privacy Manager Chat. NOTE: Each user must be - HP ProBook 4326s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 66
● Search sessions for specific text on page 59 ● Delete a session on page 59 ● Add or remove columns on page 60 ● Filter displayed sessions on page 60 To start the Live Messenger History Viewer: ▲ In the notification area, at the far right of the taskbar, right-click the HP ProtectTools icon, click - HP ProBook 4326s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 67
session, and then select View. 2. If prompted, authenticate using your chosen security logon method. The session content is decrypted. Search sessions for specific text You can only search for text in revealed (decrypted) sessions that are displayed in the viewer window. These are the sessions where - HP ProBook 4326s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 68
are saved in a folder other than the default folder on page 60. Displaying sessions for a specific account ▲ In the Live Messenger History Viewer, select an account from the Display history for menu. for a folder. 4. Click OK. 60 Chapter 9 Privacy Manager for HP ProtectTools (select models only) - HP ProBook 4326s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 69
Advanced tasks Migrating Privacy Manager Certificates and Trusted Contacts to a different computer You can securely migrate your Privacy Manager Certificates and Trusted Contacts to another computer, or back up your data for safekeeping. To do this, back up the data as a password-protected file to a - HP ProBook 4326s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 70
. ● Encryption policy-Encryption capabilities may be individually enabled or disabled in Microsoft Office or Outlook and in Windows Live Messenger. 62 Chapter 9 Privacy Manager for HP ProtectTools (select models only) - HP ProBook 4326s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 71
Sanitizer for HP ProtectTools File Sanitizer is a tool that allows you to securely shred assets (personal information or files, historical or Web-related data, or other data components) on your computer and to periodically bleach your hard drive. NOTE: This version of File Sanitizer supports the - HP ProBook 4326s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 72
shred assets whenever you want. For more information, refer to Setting a shred schedule on page 66, Manually shredding one asset on page 70, or Manually shredding all selected items on page 70. NOTE: A .dll file is shredded and removed from the system only if it has been moved to the - HP ProBook 4326s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 73
bleaching provides no additional security to shredded assets. You can set an automatic free space bleaching schedule or you can manually activate free space bleaching using the HP ProtectTools icon in the notification area, at the far right of the taskbar. For more information, refer to Setting - HP ProBook 4326s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 74
File Sanitizer icon located on your desktop. - or - ▲ Right-click the HP ProtectTools icon in the notification area, at the far right of the taskbar, shred profile on page 67. NOTE: For information on manually shredding assets, refer to Manually shredding one asset on page 70. 1. Open File Sanitizer - HP ProBook 4326s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 75
To set a free space bleaching schedule: 1. Open File Sanitizer, and click Free Space Bleaching. 2. Select the Activate Scheduler check box, enter your Windows password, and then enter a day and time to bleach your hard drive. 3. Click Apply, and then click OK. NOTE: The free space bleaching - HP ProBook 4326s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 76
bleaching can be performed occasionally on the assets that have been deleted manually or by using the Windows Recycle Bin. To customize a simple Remove. 4. Under Do not delete the following, click Add to select the specific assets that you want to exclude from shredding. NOTE: To remove an asset - HP ProBook 4326s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 77
to the drag-and-drop feature in Windows. For details, refer to Using the File Sanitizer icon on page 70. ● Manually shred a specific asset or all selected assets-These features allows you to manually shred items without waiting for the regular shred schedule to be invoked. For details, refer to - HP ProBook 4326s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 78
, navigate to the asset you want to shred, and then click OK. 4. When the confirmation dialog box opens, click Yes. Manually shredding all selected items 1. Right-click the HP ProtectTools icon in the notification area, at the far right of the taskbar, click File Sanitizer, and then click Shred Now - HP ProBook 4326s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 79
Open File Sanitizer, and click Shred. 2. Click the Shred now button. 3. When the confirmation dialog box opens, click Yes. Manually activating free space bleaching 1. Right-click the HP ProtectTools icon in the notification area, at the far right of the taskbar, click File Sanitizer, and then click - HP ProBook 4326s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 80
ProtectTools (select models only) Windows® operating system administrators use Device Access Manager for HP ProtectTools to control access to the devices on a system and to protect against unauthorized access: ● Device profiles are created for each user to define the - HP ProBook 4326s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 81
Manager for HP ProtectTools offers three views: ● The Simple Configuration view is used to allow or deny access to classes of devices for members of the Device Administrators group. ● The Device Class Configuration view is used to grant or deny access to types of devices or specific devices for - HP ProBook 4326s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 82
check box for a device class or a specific device. Clear the check box to allow access to that device class or specific device. If a check box is grayed you like to start the HP ProtectTools Device Locking/Auditing background service. Click Yes. The background service starts and will thereafter - HP ProBook 4326s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 83
service ● DAMDrv.sys driver Starting the service starts the device driver, but stopping the service does not stop the driver. To determine whether the background service may be inherited from a higher class, but Write access may be specifically denied for a user or group. NOTE: If the Read check box - HP ProBook 4326s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 84
a user or group To prevent a user or group from accessing a device or a class of devices, follow these steps: 1. In the left pane of HP ProtectTools Administrative Console, click Device Access Manager, and then click Device Class Configuration. 2. In the device list, click the device class that you - HP ProBook 4326s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 85
group To remove permission for a user or a group to access a device or a class of devices, follow these steps: 1. In the left pane of HP ProtectTools Administrative Console, click Device Access Manager, and then click Device Class Configuration. 2. In the device list, click the device class that you - HP ProBook 4326s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 86
for one user of a group Administrators can grant a user access to a specific device while denying access to all other members of that user's group for all devices in the class: 1. In the left pane of HP ProtectTools Administrative Console, click Device Access Manager, and then click Device Class - HP ProBook 4326s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 87
To reset the configuration settings to the factory values, follow these steps: 1. In the left pane of HP ProtectTools Administrative Console, click Device Access Manager, and then click Device Class Configuration. 2. Click the Reset button. 3. Click Yes to confirm. 4. Click the Save icon. - HP ProBook 4326s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 88
To grant permission for an existing group or user to view or change the configuration settings, follow these steps: 1. In the left pane of HP ProtectTools Administrative Console, click Device Access Manager, and then click User Access Settings. 2. Click a group or user to be allowed access. 3. Under - HP ProBook 4326s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 89
settings, follow these steps: 1. In the left pane of HP ProtectTools Administrative Console, click Device Access Manager, and then click configuration settings, follow these steps: 1. In the left pane of HP ProtectTools Administrative Console, click Device Access Manager, and then click User - HP ProBook 4326s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 90
instructions: 1. Click Start, click All Programs, and then click HP ProtectTools Pro Premium-Includes remote data delete, device freeze, advanced asset tracking and reports, geolocation and geofencing, and managed theft recovery. The Computrace Agent is embedded in the BIOS of HP business notebooks - HP ProBook 4326s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 91
If a specific Single Sign On cannot be disabled for a given application, call HP technical support and request 3rd-level support through your HP Service contact. the domain user does not have a physical account on the local PC, Password Manager can only change the password used to log on. Password - HP ProBook 4326s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 92
from Standby mode to Hibernation on Windows XP Service Pack 1 only. After allowing system to transition on to Windows first, then the user must manually log on to Password Manager. The security Restore HP is investigating long-term options for resolution. 84 Chapter 13 Troubleshooting - HP ProBook 4326s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 93
the devices. ● Solution: ◦ Verify that the HP ProtectTools Device Locking service has started. ◦ As an administrative user, click Control click Device Class Configuration. Expand the levels in the Device Class tree and review the settings applicable to this user. Check for any "Deny" permissions - HP ProBook 4326s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 94
ROM Drives. ◦ An alternate workaround is to create specific Windows groups, one for allowing access to DVD/CD and one for denying access to DVD/CD. Specific users would then be added to the appropriate group. the Administrative user to the Device Administrators group. 86 Chapter 13 Troubleshooting - HP ProBook 4326s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 95
load time (services). Closing the shell before the plug-in has had time to complete loading is the root cause. HP ProtectTools- Unrestricted access or uncontrolled administrator privileges pose security risk. Numerous risks are possible with unrestricted access to the client PC - HP ProBook 4326s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 96
which allows network administrators to manage systems remotely at the BIOS level. authentication Process of verifying whether a user is to the same computer or another one. background service The HP ProtectTools Device Locking/Auditing background service, which must be running for device access - HP ProBook 4326s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 97
the contents of the deleted asset. group A group of users that have the same level of access or denial to a device class or a specific device. HP SpareKey Backup copy of drive encryption key. ID card A Windows Sidebar gadget that serves to visually identify your desktop with your user name and - HP ProBook 4326s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 98
key sequence A combination of specific keys that, when pressed, initiates an automatic shred-for other selected information) that can be used to log on to Web sites or other programs. manual shred Immediate shredding of an asset or selected assets, which bypasses the automatic shred schedule. - HP ProBook 4326s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 99
user with full rights to modify permissions and manage other users. Windows Logon Security Protects your Windows account(s) by requiring the use of specific credentials for access. Windows user account Profile for an individual authorized to log on to a network or to an individual computer. Glossary - HP ProBook 4326s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 100
applications, configuring 18 authentication 13 B background service 74 backing up data 35 HP ProtectTools credentials 6 Privacy Manager Certificates 61 shredding 68 denying access 76 Device Access Manager for HP ProtectTools opening 73 troubleshooting 85 device class allowing access for a user 78 - HP ProBook 4326s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 101
opening 24 setup procedures 26 troubleshooting 83 I ID card 34 J Java Card Security for HP ProtectTools, PIN 5 K key security objectives 3 key sequence 69 L logging in to the computer 39 Logons menu 31 logons adding 30 categories 31 editing 31 managing 32 LoJack Pro 82 M management tools, adding 21 - HP ProBook 4326s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 102
43 T theft, protecting against 3 tools, adding 21 troubleshooting Device Access Manager 85 miscellaneous 87 Security Manager 83 Trusted allowing access 77 22, 36 denying access 76 removing 77 using HP ProtectTools Administrative Console 11 V viewing chat history 58 encrypted Microsoft Office - HP ProBook 4326s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 103
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