HP ProBook 4425s HP ProtectTools User Guide - Windows XP, Windows Vista, Windo
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- HP ProBook 4425s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 1
HP ProtectTools User Guide - HP ProBook 4425s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 2
a US trademark of Sun Microsystems, Inc. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying - HP ProBook 4425s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 3
access from internal or external locations 3 Creating strong password policies 4 Additional security elements ...5 Assigning security roles ...5 Managing HP ProtectTools passwords 5 Creating a secure password 6 Backing up and restoring HP ProtectTools credentials 6 2 Getting started with - HP ProBook 4425s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 4
22 7 HP ProtectTools Security Manager Opening HP ProtectTools Security Manager 24 Using the Security Manager dashboard 25 Setup procedures ...26 Registering credentials ...26 Enrolling your fingerprints 26 Enrolling scenes 26 Advanced User Settings 27 Changing your Windows password 27 Setting - HP ProBook 4425s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 5
Encryption is activated 39 Protect your data by encrypting your hard drive 40 Displaying encryption status 40 Advanced tasks ...41 Managing Drive Encryption (administrator task 41 Encrypting or decrypting individual drives 41 Backup and recovery (administrator task 41 Creating backup keys - HP ProBook 4425s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 6
57 Chatting in the Privacy Manager Chat window 57 Viewing chat history 58 Reveal all sessions 58 Reveal sessions for a specific account 59 View a session ID 59 View a session 59 Search sessions for specific text 59 Delete a session 59 Add or remove columns 60 Filter displayed sessions 60 - HP ProBook 4425s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 7
to an existing group or user 81 Adding a new group or user 81 Removing group or user access 81 Related documentation 81 12 LoJack Pro for HP ProtectTools 13 Troubleshooting HP ProtectTools Security Manager ...83 Device Access Manager for HP ProtectTools 85 Miscellaneous ...87 Glossary ...88 - HP ProBook 4425s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 8
viii - HP ProBook 4425s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 9
installed Security Manager applications ● Adding additional Security Manager applications Using HP ProtectTools software modules may be preinstalled, preloaded, or available for download from the HP Web site. For more information, visit http://www.hp.com. NOTE: The instructions in this guide - HP ProBook 4425s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 10
and user access. ● Add and remove HP ProtectTools users and view user status using administrator tools. HP ProtectTools Security Manager (for general users) ● Organize, set up, and change user names and passwords. ● Configure and change user credentials such as Windows password and Smart Card - HP ProBook 4425s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 11
or copied from the hard drive onto removable media. Preventing unauthorized access from internal or external locations Unauthorized access to an unsecured business PC presents a very tangible risk to corporate network resources such as information from financial services, an executive, or R&D team - HP ProBook 4425s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 12
● DriveLock helps ensure that data cannot be accessed even if the hard drive is removed and installed into an unsecured system. Creating strong password policies If a mandate goes into effect that requires the use of strong password policy for dozens of Web-based applications and databases, Security - HP ProBook 4425s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 13
by regular users or administrators. HP ProtectTools password Windows Logon password Security Manager Backup and Recovery password Java™ Card PIN Set in the following module Function Windows® Control Panel or Can be used for manual logon and for HP ProtectTools Security authentication to access - HP ProBook 4425s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 14
backwards. ● Change passwords regularly. You might change only a couple of characters that increment. ● If you write down your password, do not store password. Backing up and restoring HP ProtectTools credentials You can use the Backup and Restore feature of HP ProtectTools to select and back up HP - HP ProBook 4425s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 15
. NOTE: The Gadget icon is not available in Windows XP. - or - Click Start, click All Programs, and then click HP ProtectTools Administrative Console. 2. Read the "Welcome" screen, and then click Next. NOTE: On the Welcome screen, you can disable further display of the wizard by selecting one of - HP ProBook 4425s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 16
encrypting your hard drives, making the information unreadable by those without proper authorization. ● Pre-Boot Security protects your computer by prohibiting access by unauthorized persons prior to Windows startup. NOTE: Pre-Boot Security is not available if your computer BIOS does not support it - HP ProBook 4425s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 17
Security Manager applications ● Adding additional Security Manager applications ▲ To use the HP ProtectTools Security Manager applications, launch HP ProtectTools Security Manager from the Start menu or right-click the Security Manager icon in the notification area, located at the far right - HP ProBook 4425s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 18
tasks, such as setting system policies or configuring software, open the console as follows: ▲ Click Start, click All Programs, click HP, and then click HP ProtectTools Administrative Console. - or - In the left panel of the Security Manager dashboard, click Administration. For user tasks, such as - HP ProBook 4425s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 19
is the central location for administering HP ProtectTools Security Manager. Guides you through setting up HP ProtectTools Security Manager. ◦ Help-Displays this Help file, which provides information about Security Manager and its preinstalled applications. Help for applications that you may add - HP ProBook 4425s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 20
4 Configuring your system The System group is accessed from the Tools menu panel on the left side of the HP ProtectTools Administrative Console screen. You can use the applications in this group to manage the policies and settings for the computer, its users, and its devices. The following - HP ProBook 4425s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 21
make changes, and click Apply. Logon Policy To define policies governing the credentials required to authenticate a user when logging on to Windows: define policies governing the credentials required to access HP ProtectTools applications during a Windows session: 1. In the Tools menu, click - HP ProBook 4425s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 22
users of this computer to use the HP SpareKey feature to log on to Windows despite any other authentication policy required by Security Manager. To edit the settings: 1. Click to enable or disable a specific setting. 2. Click Apply to save the changes that you have made. 14 Chapter 4 Configuring - HP ProBook 4425s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 23
Add. ● To delete a user, click the user, and then click Delete. ● To enroll fingerprints or to set up additional credentials for the user, click the user, and then click Enroll. ● To view the policies for a specific user, select the user, and view the policies in the lower window. Managing users 15 - HP ProBook 4425s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 24
or attached security devices recognized by HP ProtectTools Security Manager. Fingerprints The Fingerprints Windows. Removing a smart card that was not used to log on to Windows will not lock the computer. ▲ Select the check box to enable or disable locking the computer when the smart card is removed - HP ProBook 4425s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 25
usability, or if you have sensitive information or your computer is located in an area where unauthorized logon attempts can occur, click the HP, and then click HP ProtectTools Administrative Console. 2. Click Devices, and then click Face. 3. Click Advanced. ● Do not require user name for Windows - HP ProBook 4425s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 26
the behavior of currently installed HP ProtectTools Security Manager applications. To edit your application settings: 1. In the Tools menu, from the Applications group, click Settings. 2. Click to enable or disable a specific setting. 3. Click Apply to save the changes that you have made. 18 - HP ProBook 4425s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 27
General tab The following settings are available on the General tab: ● Do not automatically launch the Setup Wizard for administrators-Select this option to prevent the wizard from automatically opening upon logon. ● Do not automatically launch the Getting Started wizard for users-Select this option - HP ProBook 4425s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 28
. ● Enable the Discover more button-Allows all users of this computer to add applications to HP ProtectTools Security Manager by clicking the [+] Discover more button. To return all applications to their factory settings, click the Restore Defaults button. 20 Chapter 5 Configuring your applications - HP ProBook 4425s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 29
6 Management tools Additional applications may be available for adding new management tools to Security Manager. The administrator of this computer may disable this feature through the Settings application. To add additional management tools, click [+] Management tools. 21 - HP ProBook 4425s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 30
for new applications or to set up a schedule for automatic updates. 1. To request information about new applications and updates, select the check box for Keep me informed about new applications and updates. 2. To set up a schedule for automatic updates, select the number of days. 3. To check for - HP ProBook 4425s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 31
your logon and passwords ● Easily change your Windows® operating system password ● Set program preferences ● Use fingerprints for extra security and convenience ● Enroll one or more scenes for authentication ● Set up a smart card for authentication ● Back up and restore your program data ● Add more - HP ProBook 4425s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 32
area, at the far right of the taskbar. ● Right-click the HP ProtectTools icon, and click Open HP ProtectTools Security Manager. ● Click the Security Manager ID Card gadget on the Windows Sidebar. ● Press the hot key combination ctrl+Windows+h to open the Security Manager Quick Links menu. 24 Chapter - HP ProBook 4425s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 33
Opens the HP ProtectTools Administrative Console. ● Help button-Displays information about the current screen. ● Advanced-Allows you to access the following options: ◦ Preferences-Allows you to personalize Security Manager settings. ◦ Backup and Restore-Allows you to back up or restore data. ◦ About - HP ProBook 4425s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 34
and then follow the instructions on the screen. NOTE: When HP ProtectTools Security Manager Setup Wizard: 1. Click the HP ProtectTools Security Manager icon in the sidebar at the right side of the screen. 2. Enter your Windows® password conditions have changed: ● Your face has changed significantly - HP ProBook 4425s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 35
logon the next time. ◦ Clear the check box to disable this option. c. To enroll a new scene, click Enroll a new scene, and then follow the on-screen instructions. Changing your Windows password Security Manager makes changing your Windows password simpler and quicker than doing it through the - HP ProBook 4425s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 36
, and then click Password. 2. Enter your current password in the Current Windows password text box. 3. Type a new password in the New Windows password text box, and then type it again in the Confirm new password text box. 4. Click Change to immediately change your current password to the new one - HP ProBook 4425s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 37
means to easily change your Windows password, enroll your fingerprints, or set up a smart card. To add more applications, click the [+] Discover more button in the lower-left corner of the dashboard. This button may be disabled by the administrator. Password Manager Logging on to Windows, Web sites - HP ProBook 4425s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 38
Adding logons You can easily add a logon for a Web site or a program by entering the logon information once. From then on, Password click Add [domain name] to Password Manager. ● For a program, click Add this logon screen to Password Manager. 3. Enter your logon data. Logon fields on the screen, and - HP ProBook 4425s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 39
. NOTE: The manual mode of entering logon screen, and then fill in your logon data. When you create a logon, it is automatically added to your Password Manager Logons menu. To display the Logons menu: 1. Press the Password Manager hot key combination. ctrl+Windows+h is the factory setting. To change - HP ProBook 4425s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 40
. To manage your logons: From the Security Manager dashboard, click Password Manager, and then click the Manage tab. ● Add a logon-Click Add Logon and follow the on-screen instructions. ● Edit a logon-Click a logon, click Edit, and then change the logon data. ● Delete a logon-Click a logon, and then - HP ProBook 4425s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 41
screen to the password vault. To disable this feature, in the Icon Settings dialog box, clear the check box beside Prompt to add logons for logon screens. 2. Open Password Manager with ctrl+Windows+h-The default hot key that opens the Password Manager Quick Links menu is ctrl+Windows+h. To change - HP ProBook 4425s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 42
your name is displayed. By default, your full Windows user name and the picture you selected during Windows setup are shown. To change the displayed name: 1. From the Security Manager dashboard select the check box. ● To disable displaying the icon on the taskbar, clear the check box. 34 Chapter - HP ProBook 4425s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 43
for the storage file. By default, the file will be saved to your Documents folder. Click Browse to specify a different location. 5. Enter a password to protect the file. 6. Verify your identity. 7. Click Finish. To restore your data: 1. On the left panel click Advanced, and then click Backup and - HP ProBook 4425s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 44
the dashboard, it has been disabled by the administrator of this computer. Updates and Messages 1. To request information about new applications and updates, select the check box for Gadget icon, on the Windows Sidebar at the right side of the screen. 36 Chapter 7 HP ProtectTools Security Manager - HP ProBook 4425s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 45
hard drive. When Drive Encryption is activated, you must log on at the Drive Encryption logon screen, which is displayed before the Windows® operating system starts up. The HP ProtectTools Setup Wizard allows Windows administrators to activate Drive Encryption, back up the encryption key, add - HP ProBook 4425s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 46
Setup procedures Opening Drive Encryption 1. Click Start, click All Programs, click HP, and then click HP ProtectTools Administrative Console. 2. In the left pane, click Drive Encryption. 38 Chapter 8 Drive Encryption for HP ProtectTools (select models only) - HP ProBook 4425s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 47
click All Programs, click HP, and then click HP ProtectTools Administrative Console. 2. In the left pane, click Security, and then click Features. 3. Select the Drive Encryption check box, and then click Next. 4. Under Drives to be encrypted, select the check box for the hard drive that you want to - HP ProBook 4425s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 48
use a recovery key to log on at the Drive Encryption logon screen, you will also be prompted to select your Windows user name and type your password at the Windows logon screen. Protect your data by encrypting your hard drive Use the HP ProtectTools Setup Wizard to protect your data by encrypting - HP ProBook 4425s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 49
to view and change the status of Drive Encryption (active or inactive) and to view the encryption status of all of the hard drives on the computer. ● If the status is Inactive, Drive Encryption has not yet been activated in HP ProtectTools Security Manager by the Windows administrator and is - HP ProBook 4425s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 50
you forget your password, follow these steps: 1. Turn on the computer. 2. Insert the removable storage device that contains your backup key. 3. When the Drive Encryption for HP ProtectTools logon dialog box opens, click Cancel. 4. Click Options in the lower-left corner of the screen, and then click - HP ProBook 4425s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 51
instant messaging (IM). Privacy Manager leverages the security infrastructure provided by HP ProtectTools Security Manager, which includes the following security logon methods: ● Fingerprint authentication ● Windows® password ● HP ProtectTools Java™ Card You may use any of the above security logon - HP ProBook 4425s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 52
procedures Opening Privacy Manager To open Privacy Manager: 1. Click Start, click All Programs, click HP, and then click HP ProtectTools Security Manager. 2. Click Privacy Manager. - or - Right-click the HP ProtectTools icon in the notification area, at the far right of the taskbar, click Privacy - HP ProBook 4425s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 53
that you save the file to a location other than your hard drive and put it in a safe place. This file should be for your use only, and is required in case you need to restore your Privacy Manager Certificate and associated keys. 5. Enter and confirm a password, and then click Next. 6. Authenticate - HP ProBook 4425s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 54
Open Privacy Manager, and click Certificates. 2. Click Renew certificate. 3. Follow the on-screen instructions to purchase a new Privacy Manager Certificate. NOTE: The Privacy Manager Certificate renewal process does not replace your old Privacy Manager Certificate. You will need to purchase a new - HP ProBook 4425s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 55
Restore. 3. On the Migration File page, click Browse to search for the .dppsm file that you created during the backup process, and then click Next. 4. Enter the password your chosen security logon method. 6. Follow the on-screen instructions. Managing Trusted Contacts Trusted Contacts are users with - HP ProBook 4425s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 56
revocation status for Trusted Contacts (advanced) Adding Trusted Contacts Adding Trusted Contacts is a 3-step process: 4. Enter one or more e-mail addresses of the recipients you want to add as Trusted Contacts. 5. Edit the text and sign your name (optional). HP ProtectTools (select models only) - HP ProBook 4425s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 57
opens, select the e-mails address of the recipients you want to add as Trusted Contacts and then click Next. 3. When the Sending Invitation mail. A dialog box opens, confirming that the recipient has been successfully added to your Trusted Contacts list. 8. Click OK. Viewing Trusted Contact details - HP ProBook 4425s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 58
. 2. Click a Trusted Contact. 3. Click the Advanced button. The Advanced Trusted Contact Management dialog box opens. 4. Click Check Revocation. 5. Click Close. 50 Chapter 9 Privacy Manager for HP ProtectTools (select models only) - HP ProBook 4425s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 59
● Microsoft Outlook ● Microsoft Office ● Windows Live Messenger Using Privacy Manager in Microsoft your Microsoft Outlook address book. Refer to Adding Trusted Contacts using Microsoft Outlook contacts on page the Privacy Manager software to add, view, or change current settings. Refer to Configuring - HP ProBook 4425s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 60
adds your digital signature to the document. ● Add Signature Line Before Signing (Microsoft Word and Microsoft Excel only)-By default, a signature line is added allow you to open the Privacy Manager software to add, view, or change current settings. Refer to Managing Privacy Manager Certificates on - HP ProBook 4425s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 61
: 1. Click the Office button in the upper-left corner of the screen. 2. Click Prepare, and then click Mark as Final. 3. When the logon method. Adding suggested signers to a Microsoft Word or Microsoft Excel document You can add more than one instructions to sign by a specific date. General tasks 53 - HP ProBook 4425s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 62
To add a the name of the suggested signer. 5. In the text box under Instructions to the signer, enter a message for this suggested signer. NOTE: settings are configured to do so. 8. Click OK. Adding a suggested signer's signature line When suggested signers open HP ProtectTools (select models only) - HP ProBook 4425s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 63
to Sign and Encrypt and then click Remove Encryption. Sending an encrypted Microsoft Office an e-mail message on page 52 for further instructions. Viewing a signed Microsoft Office document NOTE: You status bar at the bottom of the document window. 1. Click the Digital Signatures icon to toggle - HP ProBook 4425s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 64
. In addition, you must restore the Privacy Manager Certificate that Windows Live Messenger Privacy Manager adds the following secure communications features to Windows locking/unlocking-You can lock and unlock the Privacy Manager Chat window or set it to lock HP ProtectTools (select models only) - HP ProBook 4425s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 65
click Privacy Manager for HP ProtectTools, and then select to download it. 2. Click Start to begin a secure chat. Configuring Privacy Manager for Windows Lock-Click this button to close the Privacy Manager Chat window and return to the Chat Entry window. To display the Secure Communications window - HP ProBook 4425s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 66
window page 59 ● Add or remove columns on page HP ProtectTools icon, click Privacy Manager: for HP ProtectTools, and then click Live Messenger History Viewer. - or - ▲ In a Chat session, click History Viewer or History. Reveal all sessions Revealing all sessions displays the decrypted Contact Screen - HP ProBook 4425s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 67
will show a locked icon, indicating that further authentication is required for those sessions before viewing the Contact Screen Names or contents (decrypted) sessions that are displayed in the viewer window. These are the sessions where the Contact Screen Name is shown in plain text. To search for - HP ProBook 4425s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 68
add additional columns to the display, or you can remove columns from the display. To add columns to the display: 1. Right-click on any column heading, and then select Add/Remove folder check box. 3. Enter the folder location, or click Browse to search for a folder. 4. Click OK. 60 Chapter 9 - HP ProBook 4425s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 69
to another computer, or back up your data for safekeeping. To do this, back up the data as a password-protected file to a network location or any removable storage device, and then restore the file to the new computer. Backing up Privacy Manager Certificates and Trusted Contacts To back up your - HP ProBook 4425s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 70
may be allowed to use digital certificates issued by other certificate authorities. ● Encryption policy-Encryption capabilities may be individually enabled or disabled in Microsoft Office or Outlook and in Windows Live Messenger. 62 Chapter 9 Privacy Manager for HP ProtectTools (select models only) - HP ProBook 4425s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 71
HP ProtectTools File Sanitizer is a tool that allows you to securely shred assets (personal information or files, historical or Web-related data, or other data components) on your computer and to periodically bleach your hard drive. NOTE: This version of File Sanitizer supports the system hard drive - HP ProBook 4425s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 72
to retrieve the original asset. A Windows simple delete may leave the file (or asset) intact on the hard drive or in a state where forensic page 66, Manually shredding one asset on page 70, or Manually shredding all selected items on page 70. NOTE: A .dll file is shredded and removed from the system - HP ProBook 4425s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 73
Deleting an asset in Windows does not completely remove the contents of the asset from your hard drive. Windows only deletes the reference to the asset. The content of the asset still remains on the hard drive until another asset overwrites that same area on the hard drive with new information. Free - HP ProBook 4425s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 74
HP, and then click HP ProtectTools Security Manager. 2. Click File Sanitizer. - or - ▲ Double-click the File Sanitizer icon located on your desktop. - or - ▲ Right-click the HP your Windows password, and then enter a day and time to shred selected assets. NOTE: A .dll file is shredded and removed - HP ProBook 4425s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 75
Activate Scheduler check box, enter your Windows password, and then enter a day and time to bleach your hard drive. 3. Click Apply, and then click Under Available shred options, click an asset, and then click Add. b. To add a custom asset, click Add Custom Option, and then browse or type the path to - HP ProBook 4425s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 76
: If you use the simple delete option, free space bleaching can be performed occasionally on the assets that have been deleted manually or by using the Windows Recycle Bin. To customize a simple delete profile: 1. Open File Sanitizer, click Settings, click Simple Delete Setting, and then click View - HP ProBook 4425s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 77
shredding-This feature is similar to the drag-and-drop feature in Windows. For details, refer to Using the File Sanitizer icon on page 70. ● Manually shred a specific asset or all selected assets-These features allows you to manually shred items without waiting for the regular shred schedule to be - HP ProBook 4425s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 78
, navigate to the asset you want to shred, and then click OK. 4. When the confirmation dialog box opens, click Yes. Manually shredding all selected items 1. Right-click the HP ProtectTools icon in the notification area, at the far right of the taskbar, click File Sanitizer, and then click Shred Now - HP ProBook 4425s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 79
box opens, click Yes. Manually activating free space bleaching 1. Right-click the HP ProtectTools icon in the notification or failures are generated. The log files are always updated according to the latest shred or free space bleaching Both log files are located on the hard drive at: ● C:\Program - HP ProBook 4425s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 80
Manager for HP ProtectTools (select models only) Windows® operating system administrators use Device Access Manager for HP ProtectTools to control basis of group membership. ● For device classes such as CD-ROM drives and DVD drives, read acess and write access can be allowed or denied separately. - HP ProBook 4425s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 81
click All Programs, click HP, and then click HP ProtectTools Administrative Console. 2. specified set of device classes. NOTE: Adding a user to the Device Administrators group device trusted" users. To add users to the Device Administrators group, follow these steps: ● For Windows 7, Vista, or XP - HP ProBook 4425s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 82
change" access in the User Access Settings view. ● All removable media (diskettes, USB flash drives, etc.) ● All DVD/CD-ROM drives been changed from within the Device Class Configuration view. To reset the HP ProtectTools Device Locking/Auditing background service. Click Yes. The background service - HP ProBook 4425s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 83
Locking/Auditing service does not stop the device locking. Two components enforce device locking: ● Device Locking/Auditing service ● DAMDrv.sys driver Starting the service starts the device driver, but stopping the service does not stop the driver group must be granted "change" access in the User - HP ProBook 4425s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 84
a user or group To prevent a user or group from accessing a device or a class of devices, follow these steps: 1. In the left pane of HP ProtectTools Administrative Console, click Device Access Manager, and then click Device Class Configuration. 2. In the device list, click the device class that you - HP ProBook 4425s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 85
class of devices, follow these steps: 1. In the left pane of HP ProtectTools Administrative Console, click Device Access Manager, and then click Device Class click Find Now to search for users or groups to add. 5. Click a user or a group to be added to the list of available users and groups, and then - HP ProBook 4425s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 86
the folder below that. 3. Click Add. The Select Users or Groups dialog Resetting the configuration CAUTION: Resetting the configuration discards all device configuration changes that have been made and returns all settings to the values set at the factory. 78 Chapter 11 Device Access Manager for HP - HP ProBook 4425s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 87
the configuration settings to the factory values, follow these steps: 1. In the left pane of HP ProtectTools Administrative Console, click Device Access Manager, and then click Device Class Configuration. 2. Click the Reset button. 3. Click Yes to confirm. 4. Click the Save icon. Setup Procedures - HP ProBook 4425s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 88
to an existing group or user To grant permission for an existing group or user to view or change the configuration settings, follow these steps: 1. In the left pane of HP ProtectTools Administrative Console, click Device Access Manager, and then click User Access Settings. 2. Click a group or user - HP ProBook 4425s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 89
Administrator Rights ● Change Configuration Settings ● View (Read-only) Configuration Settings 4. Click the Save icon. Adding a new group Removing group or user access To remove permission for a group or user to view or change the configuration settings, follow these steps: 1. In the left pane of HP - HP ProBook 4425s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 90
is embedded in the BIOS of HP business notebooks, though the Agent is turned off when the computer is shipped. After you purchase your subscription, the Agent can be activated. The embedded Agent is able to reinstall the operating system and reformat hard drives. NOTE: Subscription periods from - HP ProBook 4425s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 91
cannot be disabled for a given application, call HP technical support and request 3rd-level support through your HP Service contact. The option to Browse for Virtual Token is not displayed during the logon process. The user cannot move the location of a registered virtual token in Password Manager - HP ProBook 4425s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 92
logs on to Windows first, then the user must manually log on to Password Manager. The security Restore Identity process loses association with virtual token. When user restores identity, Password Manager can lose the association with the location of the virtual token at logon screen. Even though - HP ProBook 4425s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 93
Administrative Tools window, click Services, and search for the HP ProtectTools Device Locking/Auditing service. Be sure that the service is started Class tree and review the settings applicable to this user. Check for any "Deny" permissions that may be set on the user or any Windows Group of which - HP ProBook 4425s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 94
Drives. ◦ An alternate workaround is to create specific Windows groups, one for allowing access to DVD/CD and one for denying access to DVD/CD. Specific users would then be added Administrators. ● Solution: Add the Administrative user to the Device Administrators group. 86 Chapter 13 Troubleshooting - HP ProBook 4425s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 95
be installed before an HP-approved security plug-in can PC, including the following: ● Deletion of PSD ● Malicious modification of user settings ● Disabling of security policies and functions Allow Security Manager to complete the services loading message (seen at top of Security Manager window - HP ProBook 4425s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 96
the initial backup encryption key on a removable storage device. administrator See Windows administrator. asset A data component consisting of personal information or files, historical and Web-related data, and so on, which is located on the hard drive. ATM Automatic Technology Manager, which allows - HP ProBook 4425s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 97
Protects your data by encrypting your hard drive(s), making the information unreadable by those without proper authorization. Drive Encryption logon screen A logon screen that is displayed before Windows starts up. Users must enter their Windows user name and the password or Java Card PIN. Under - HP ProBook 4425s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 98
mode Data transfer mode between a computer and mass storage devices, such as hard drives and optical drives. scene A photo of an enrolled user to be used for authentication. seal for trusted contacts A task that adds a digital signature, encrypts the e-mail, and sends it after you authenticate using - HP ProBook 4425s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 99
sign, encrypt, or removing encryption in a Microsoft hard drive until obscuring data is written over it by free space bleaching. Single Sign On Feature that stores authentication information and allows you to use the Security Manager to access Internet and Windows applications that require password - HP ProBook 4425s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 100
up 35 restoring 35 restricting access to 3 deactivating Drive Encryption 39 decrypting drives 37, 41 defining which assets to confirm before deleting 68 which assets to confirm before shredding 68 denying access 76 Device Access Manager for HP ProtectTools opening 73 troubleshooting 85 device - HP ProBook 4425s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 101
21 managing credentials 33 passwords 20, 29 users 15 manually shredding all selected items 70 one asset 70 Microsoft Excel, adding a signature line 53 Microsoft Office e-mailing an encrypted document 55 encrypting a document 54 removing encryption 55 signing a document 53 viewing a signed document - HP ProBook 4425s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 102
21 troubleshooting Device Access Manager 85 miscellaneous 87 Security Manager 83 Trusted Contacts adding 48 checking revocation status 50 deleting 50 viewing details 49 U unauthorized access, preventing 3 Updates and Messages user allowing access 77 22, 36 denying access 76 removing 77 using HP - HP ProBook 4425s | HP ProtectTools User Guide - Windows XP, Windows Vista, Windo - Page 103
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