HP ProBook 4440s HP Notebook Reference Guide

HP ProBook 4440s Manual

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  • HP ProBook 4440s | HP Notebook Reference Guide - Page 1
    HP Notebook Reference Guide
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    of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel and Centrino are trademarks of Intel Corporation in the U.S. and other countries. Java is a U.S. trademark of Sun Microsystems, Inc. Microsoft and Windows are
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    the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do
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    iv Safety warning notice
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    icons 2 Turning wireless devices on or off 4 Using HP Connection Manager (select models only 4 Using operating system controls 4 Mobile Broadband (select models only 7 Inserting a SIM ...8 Removing a SIM ...8 Using GPS (select models only) ...9 Using Bluetooth wireless devices ...9 Bluetooth
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    ...16 VGA ...16 DisplayPort ...17 HDMI ...18 Configuring audio for HDMI 18 Intel Wireless Display (select models only 19 battery power 26 Storing a user-replaceable battery (select models only 26 Disposing of a user-replaceable battery (select models only 27 Replacing a user-replaceable battery
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    39 Using optional external devices ...39 Using optional external drives 39 Using the expansion port (select models only 40 Using the docking connector (select models only 40 6 Drives ...42 Handling drives ...42 Using hard drives ...43 Improving hard drive performance 43 Using Disk Defragmenter
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    models only 59 Installing an optional security cable ...59 8 Maintenance ...60 Cleaning your computer ...60 Cleaning products ...60 Cleaning procedures ...60 Cleaning the display 60 Cleaning the sides and cover 61 Updating programs and drivers ...62 Using SoftPaq Download Manager ...63 Using
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    f10 setup to update the BIOS 68 Determining the BIOS version 68 Downloading a BIOS update 69 BIOS Setup Menu ...69 Main menu ...70 Security menu 70 Diagnostics menu 70 Using Advanced System Diagnostics 70 10 MultiBoot ...72 About the boot device order ...72 Enabling boot devices in Computer
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    x
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    and reference material are provided with your computer, either in print, on the computer hard drive, or on an optical disc: ● Setup Instructions poster-Guides you through setting up your computer and turning it on. The poster is included in the box with the computer. NOTE: See the poster for the
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    only), and monitor the status of WLAN and Bluetooth connections. Indicates that one or more network devices are connected to the network. Wired network (disabled/ disconnected) Indicates that all network devices are disabled in Windows® Control Panel. 2 Chapter 2 Networking (select models only
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    Network (connected) Network (disconnected) Description Indicates that one or more network devices are connected to a network. Indicates that network devices are not connected to a network. Network (disabled/ disconnected) Indicates that no wireless connections are available. Creating a wireless
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    button or HP Connection Manager (select models only) to turn on and turn off wireless devices. NOTE: A computer may have a wireless button, a wireless switch, or a wireless key on the keyboard. The term wireless button is used throughout this guide network problems. To use operating system controls:
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    Wi-Fi networks, or WLANs. A WLAN is composed of other computers and accessories that are linked by a wireless router or a wireless access point. Connecting to an existing WLAN 1. Be sure that the WLAN device is on. (See Turning wireless devices on or off on page 4.) 2. Click the network icon in the
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    service purchased from an Internet service installation that is connected to the Internet. NOTE: When setting up a wireless connection, be sure that your computer and wireless router are synchronized. To synchronize your computer and wireless router, turn devices can Your computer supports three
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    and over larger areas than it can by using WLANs. Using HP Mobile Broadband requires a network service provider, which in most cases is a mobile phone network provider. When used with mobile network provider service, HP Mobile Broadband gives you the freedom to stay connected to the Internet, send
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    force when inserting a SIM. 7. Replace the battery. NOTE: HP Mobile Broadband is disabled if the battery is not replaced. 8. Reconnect external power and external devices. 9. Turn on the computer. Removing a SIM NOTE: To identify the SIM slot location, see the Getting Started guide. 1. Shut down the
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    between your computer and wireless devices including cellular phones, printers, cameras, and PDAs. The inability to consistently connect two or more computers to share the Internet through Bluetooth is a limitation of Bluetooth and the Windows operating system. Connecting to a wired network Using
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    Connecting a modem cable 1. Plug the modem cable into the modem jack (1) on the computer. 2. Plug the modem cable into the RJ-11 telephone wall jack (2) or a route (not illustrated). 10 Chapter 2 Networking (select models only)
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    a location setting Viewing the current location selection 1. Select Start > Control Panel. 2. Click Clock, Language, and Region. 3. Click Region and Language. 4. Click the Location tab to display your location. Connecting to a wired network 11
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    Adding configuration, add a new configuration for each location in > Devices and Printers. 2. Right-click the device that represents tab. 4. Click New. The New Location window opens. 5. In the Location name box, not supported by the modem, the country/region selection for USA or UK is displayed.)
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    Connecting to a local area network (LAN) (select models only) Connecting to a LAN requires an 8-pin, RJ-45 network cable (purchased separately). If the network cable contains noise suppression circuitry (1), which prevents interference from TV and radio reception, orient the circuitry end of the
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    functions: ● Play music. ● Record sound. ● Download music from the Internet. ● Create multimedia presentations. ● Transmit sound and images with instant messaging programs. ● Stream radio programs. ● Create (burn) audio CDs using the installed optical drive (select models only) or an optional
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    buttons ● Volume hotkeys (specific keys pressed in combination with the fn key) ● Volume keys WARNING operating system and some programs. NOTE: See the Getting Started guide for information these steps: 1. Select Start > All Programs > Accessories > Sound Recorder. 2. Click Start Recording and speak
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    video ports: ● VGA ● HDMI (High Definition Multimedia Interface) ● DisplayPort NOTE: See the Getting Started guide for information about your computer's video ports. VGA The external monitor port, or VGA port, is an analog display interface that connects an external VGA display device such as an
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    displayed on the DisplayPort device. To connect a video or audio device to the DisplayPort: 1. Connect one end of the DisplayPort cable to the DisplayPort port on the computer. 2. Connect the other end of the cable to the video device, and then see the device manufacturer's instructions
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    end of the cable to the video device, and then see the device manufacturer's instructions for additional information. NOTE: For product-specific instructions on switching the screen image, see your Getting Started guide. Configuring audio for HDMI To configure HDMI audio, first connect an audio or
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    that do not have output protect will play.) Blu-ray discs, which have output protection, will not play on Intel Wireless Display. For details about using the wireless TV adapter, see the manufacturer's instructions. NOTE: Be sure that wireless is enabled on your computer before using the wireless
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    down. The shutdown command closes all open programs, including the operating system, and then turns off the display and computer. Shut down the computer under any of the following conditions: ● When you need to replace the battery or access components inside the computer ● When you are connecting an
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    , and then click Sleep. To exit Sleep: ● Briefly press the power button. ● If the display is closed, open the display. ● Press a key on the keyboard. ● Tap or swipe the TouchPad. When the computer exits Sleep, the power lights turn on and your work returns to the screen as it was before you stopped
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    click Hibernate. To exit Hibernation: ▲ Briefly press the power button. The power lights turn on and your work returns to the screen where you stopped working. NOTE: If you have set a password to be required on wakeup, you must enter your Windows password before your work will return to the screen
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    or Hibernation, follow these steps: 1. Select Start > Control Panel > System and Security > Power Options. 2. In the left pane, click Require click Create or change your user account password, and then follow the onscreen instructions. If you do not need to create or change a user account password,
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    on power management settings, running programs, display brightness, external devices connected to the computer, and other factors. Keeping the battery in the computer whenever the computer is plugged into AC power charges the battery and also protects your work in case of a power outage. If the
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    and Support > Troubleshoot > Power, Thermal and Mechanical. 3. Click the Power tab, and then click Battery Check. Battery Check examines the battery and its cells to see if they are functioning properly, and then reports the results of the examination. Displaying the remaining battery charge ▲ Move
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    Replace the discharged user-replaceable battery with a charged battery, or connect the AC adapter to the computer and to external power. 2. Exit Hibernation by pressing the power button. Conserving battery power ● Select low power-use settings through Power Options in Windows Control Panel. ● Turn
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    approved AC adapter or an optional docking or expansion device. Connect the computer to external AC power under any of the following conditions: ● When charging or calibrating a battery ● When installing or modifying system software ● When writing information to a CD, a DVD, or a BD (select models
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    to AC power: ● The computer does not turn on. ● The display does not turn on. ● The power lights are off. To test the AC adapter: NOTE: The following instructions apply to computers with user-replaceable batteries. 1. Shut down the computer. 2. Remove the battery from the computer. 3. Connect the AC
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    Saving mode. Switchable graphics are available only with Windows 7 Professional, Windows 7 Home Premium, and Windows 7 Home Basic operating systems. To manage your switchable graphics settings: 1. Right-click on the desktop, and then select Configure Switchable Graphics. 2. Click the Power tab, and
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    only support automatic selection based on power requirements (Dynamic scheme), and automatically assign Performance mode or Power Saving mode for individual applications. However, you can manually modify the settings for a particular application. To enable or disable AMD Radeon Dual Graphics, select
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    devices Using Media Card Reader cards (select models only) Optional digital cards provide secure data storage and convenient data sharing. These cards are often used with digital media-equipped cameras and PDAs as well as with other computers. To determine the digital card formats that are supported
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    ). Configuring an ExpressCard Install only the software required for the card. If you are instructed by the ExpressCard manufacturer to install device drivers: ● Install only the device drivers for your operating system. ● Do not install additional software, such as card services, socket services
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    The following illustration may look slightly different than your device. The ExpressCard slot may contain a protective insert. To remove the slot, and then press in on the card until it is firmly seated. You will hear a sound when the card has been detected, and a menu of options may be displayed
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    to refer to both smart cards and Java™ Cards. A smart card is a credit card-sized accessory that carries a microchip containing memory and a microprocessor. Like personal computers, smart cards have an operating system to manage input and output, and they include security features to protect against
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    external device, such as a USB keyboard, mouse, drive, printer, scanner, or hub. Some USB devices may require additional support software, which is usually included with the device. For more information about device-specific software, see the manufacturer's instructions. These instructions may
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    multimedia or data storage device to the computer. Scanners, digital cameras, and digital camcorders often require a 1394 connection. Some 1394 devices may require additional support software, which is usually included with the device. For more information about device-specific software, see the
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    as an eSATA external hard drive. Some eSATA devices may require additional support software, which is usually included with the device. For more information about device-specific software, see the manufacturer's instructions. NOTE: The eSATA port also supports an optional USB device. Using an eSATA
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    : To reduce the risk of loss of information or an unresponsive system, use the following procedure to safely remove the device. 1. To remove an eSATA device, save your information and close all programs associated with the device. 2. Click the remove hardware icon in the notification area, at the
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    about required software and drivers, or to learn which computer port to use, see the manufacturer's instructions. To connect an external device to the computer: CAUTION: To reduce the risk of damage to the equipment when connecting a powered device, be sure that the device is turned off and the AC
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    the following types: ● 1.44-megabyte diskette drive ● Hard drive module ● External optical drive (CD, DVD, and Blu-ray) ● MultiBay device Using the expansion port (select models only) The expansion port connects the computer to an optional docking or expansion device, so that additional ports and
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    Using optional external devices 41
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    when inserting a drive into a drive bay. ● Do not type on the keyboard or move the computer while an optical drive is writing to a disc. The write process is sensitive to vibration. ● When the battery is the only source of power, be sure that the battery is sufficiently charged before writing to
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    password for tasks such as installing software, running utilities, or changing Windows settings. See Help and Support for more information. For additional information, access the Disk Defragmenter software Help. Using Disk Cleanup Disk Cleanup searches the hard drive for unnecessary files that you
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    protected by HP 3D DriveGuard. Hard drives installed in optional docking devices or connected to USB ports are not protected by HP 3D DriveGuard. For more information, see the HP 3D DriveGuard software Help. Identifying HP 3D DriveGuard status The hard drive light on the computer changes color to
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    : ● CD ● DVD ● Blu-ray (BD) Identifying the installed optical drive ▲ Select Start > Computer. A list of all the devices installed in your computer, including your optical drive, is displayed. Inserting an optical disc Tray-load 1. Turn on the computer. 2. Press the release button (1) on the drive
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    dialog box opens. It prompts you to select how you want to use the media content. Slot-load CAUTION: Do not insert 8-cm optical discs into a slot-load optical drive. It may cause damage to the optical drive. 1. Turn on the computer. 2. Hold the disc by the edges to avoid touching the flat surfaces
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    When the disc tray opens normally 1. Press the release button (1) on the drive bezel to release the disc tray, and then gently carefully as you remove it. 3. Close the disc tray and place the disc in a protective case. When the disc tray fails to open normally 1. Insert the end of a paper clip (1) into
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    is not fully accessible, tilt the disc carefully as you remove it. 4. Close the disc tray and place the disc in a protective case. Slot-load 1. Press the release button (1) next to the drive. 2. Remove the disc (2) by holding it by the edges and avoid touching the flat surfaces. 3. Place the disc in
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    on setting up a network. NOTE: Some discs, such as DVD movies and game discs, may be copy-protected and therefore unusable through DVD or CD drive sharing. To share an optical drive: 1. From the computer with the optical drive you are sharing, select Start > Computer. 2. Right-click the optical
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    . Unauthorized access to Computer Setup (f10) BIOS administrator password in Computer Setup* Unauthorized access to the contents of a hard drive DriveLock password in Computer Setup* Unauthorized startup from an optical drive, diskette drive, or Boot options feature in Computer Setup* internal
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    Security cable slot (used with an optional security cable) *Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system is not working or will not load. You can use either a pointing device (TouchPad, pointing stick, or USB mouse) or the keyboard to navigate
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    -level account. NOTE: This password cannot be used to access Computer Setup contents. User password* Protects access to a Windows user account. *For information about setting a Windows administrator password or a Windows user password, select Start > Help and Support. 52 Chapter 7 Security
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    DriveLock user password* Protects access to the internal hard drive that is protected by DriveLock, and is set key for Startup Menu" message is displayed at the bottom of the screen. 2. Press f10 to enter Computer Setup. 3. Use a pointing device or the arrow keys to select Security > Setup BIOS
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    restarts. Deleting a BIOS administrator password 1. Turn on or restart the computer, and then press esc while the "Press the ESC key for Startup Menu" message is displayed at the bottom of the screen. 2. Press f10 to enter Computer Setup. 3. Use a pointing device or the arrow keys to select Security
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    drive. NOTE: You must have a BIOS displayed at the bottom of the screen. 2. Press f10 to enter Computer Setup. 3. Use a pointing device or the arrow keys to select Security > Automatic DriveLock, and then press enter. 4. Use a pointing device or the arrow keys to select an internal hard drive
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    to select Security > Automatic DriveLock, and then press enter. 4. Use a pointing device or the arrow keys to select an internal hard drive, and then press enter. 5. Use a pointing device or the arrow keys to select Disable protection. 6. To save your changes and exit Computer Setup, click the Save
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    programs that require a logon. See the HP ProtectTools software Help for instructions. After you create your fingerprint identity, you can set up a Single Sign On service that allows you to use your fingerprint reader to create credentials for any application that requires a user name and password
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    e-mail attachments. To temporarily resolve the problem, disable the firewall, perform the task that you want to perform, and then reenable the firewall. To permanently resolve the problem, reconfigure the firewall. Installing critical security updates CAUTION: Microsoft® sends out alerts regarding
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    the operating system and other software may have become available after the computer left the factory. To be sure that all available updates are installed on the computer, observe these guidelines: ● Run Windows Update as soon as possible after you set up your computer. ● Run Windows Update monthly
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    electric shock or damage to components, do not attempt to clean your computer while it is turned on: Turn off the computer. Disconnect external power. Disconnect all powered external devices. CAUTION: Do not spray cleaning agents or liquids directly on any computer surface. Liquids dripped on
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    one of the cleaning solutions listed previously or use an acceptable germicidal disposable wipe. CAUTION: When cleaning the TouchPad and keyboard, do not let liquids drip between the keys. This can permanently damage internal components. NOTE: When cleaning the cover of the computer, use a circular
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    Updating programs and drivers HP recommends that you update your programs and drivers on a regular basis with the latest versions. For U.S. support, go to http://www.hp.com/go/contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html. 62 Chapter 8 Maintenance
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    /country/us/en/wwcontact_us.html. 2. Select Start > All Programs > HP Help and Support > HP Software Setup. 3. Click the Check for Software Updates button. 4. When SoftPaq Download Manager opens for the first time, a window is displayed asking if you want to show only software for the computer you
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    utility allows you to install hardware-enabling drivers and optional software applications. This tool can also be used to download any application updates using SoftPaq Download Manager. To access HP Software Setup utility, select Start > All Programs > HP Help and Support > HP Software Setup. 64
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    (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Computer Setup includes settings for the types of devices installed, the startup sequence of the computer, and the amount of system and extended memory
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    defaults will not change the hard drive mode. To return all settings in Computer Setup to the values that were set at the factory, follow these steps: 1. Turn on or restart the computer, and then press esc while the "Press the ESC key for Startup Menu" message is displayed at the bottom of the
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    , and then follow the on-screen instructions to update the BIOS. NOTE: Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file. Creating a bootable USB flash drive using a SoftPaq 1. Download the SoftPaq from the HP website
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    the version of the system BIOS currently installed. BIOS version information (also known as ROM date and System BIOS) can be displayed by pressing fn+esc (if you are already in Windows) or by using Computer Setup. 1. Start Computer Setup. 2. Use a pointing device or the arrow keys to select File
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    updates, especially system BIOS updates. BIOS installation procedures vary. Follow any instructions that are displayed on the screen after the download is complete. If no instructions are displayed, follow these steps: 1. Open Windows Explorer by selecting Start > Computer. 2. Double-click your hard
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    runs longer and more comprehensive tests on memory modules, hard drive SMART attributes, the hard drive surface, the battery (and battery calibration), video memory, and the WLAN module status. ● Hard disk test-This test analyzes the physical condition of the hard drive, and then checks all data in
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    fails the test, contact support to report the issue and purchase a replacement battery. You can view system information and error logs in the Advanced System Diagnostics window. To start Advanced System Diagnostics: 1. Turn on or restart the computer. While the "Press the ESC key for Startup Menu
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    of the boot devices and drive bay locations listed may not be supported on your computer. ● Notebook upgrade bay ● Optical drive ● Notebook hard drive ● USB diskette drive ● USB CD-ROM ● USB hard drive ● Notebook Ethernet ● Secure Digital (SD) Memory Card ● Docking station upgrade bay ● External
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    Computer Setup. 3. To enable bootable media in USB drives or in drives inserted into an optional docking device (select models only), use a pointing device or the arrow keys to select System Configuration > Device Configurations. Confirm USB legacy support is selected. NOTE: The USB Port option must
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    , if you start up from a CD-ROM drive with a disc formatted as drive C, that CD-ROM drive becomes drive C and the hard drive in the hard drive bay becomes drive D. ● The computer will boot from a NIC device only if the device has been enabled in the Built-In Device Options menu of Computer Setup and
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    , and then press esc while the "Press the ESC key for Startup Menu" message is displayed at the bottom of the screen. 2. Press f10 to enter Computer Setup. 3. Use a pointing device or the arrow keys to select System Configuration > Boot Options, and then press enter. 4. In the Multiboot Express
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    drive before shipping, storing, or traveling with a drive. ◦ Turn off and then disconnect all external devices. ◦ Remove any media from the drive before removing the drive from a drive the battery and store it separately if the computer contains a user-replaceable battery. 76 Appendix A Traveling
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    ● If you are shipping the computer or a drive, use suitable protective packaging and label the package "FRAGILE for each location in which you plan to use the computer. Voltage, frequency, and plug configurations vary. WARNING! To reduce the risk of electric shock, fire, or damage to the equipment
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    .html. Choose from the following types of support: ◦ Chat online with an HP technician. NOTE: When chat is not available in a particular language, it is available in English. ◦ E-mail support. ◦ Find support telephone numbers. ◦ Locate an HP service center. 78 Appendix B Troubleshooting resources
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    damage to the computer, damage to a drive, or loss of information, observe these precautions: ● If removal or installation instructions direct you to unplug the computer, unplug need more information about static electricity or assistance with component removal or installation, contact support. 79
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    displaying remaining charge 25 disposing 27 low battery levels 25 replacing 27 storing 26 Battery Check 25 battery information, finding 24 battery power 24 battery temperature 26 BIOS determining version 68 downloading an update 69 updating 67 Bluetooth device 2, 9 boot devices, enabling 73 buttons
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    more information 1 fingerprint reader 57 firewall software 6, 58 G GPS 9 graphics modes, switching 29 H hard drive external 39 HP 3D DriveGuard 44 hard drive light 44 HDMI port, connecting 18 HDMI, configuring audio 18 Hibernation exiting 21 initiated during critical battery level 26 initiating
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    26, 76 tray-load optical drive 45 troubleshooting resources 78 turning off the computer 20 turning wireless devices on or off 4 U unresponsive system 20 USB cable, connecting 36 USB devices connecting 36 description 35 removing 36 USB hubs 35 USB legacy support 65 user password 52 using external
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