HP ProBook 4441s HP Notebook Reference Guide

HP ProBook 4441s Manual

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  • HP ProBook 4441s | HP Notebook Reference Guide - Page 1
    HP Notebook Reference Guide
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    -001 Product notice This reference guide describes features that are common to most models. Some features may not be available on your computer. To obtain the latest information in this guide, contact support. For U.S. support, go to http://www.hp.com/go/contactHP. For worldwide support, go to http
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    lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft
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    iv Safety warning notice
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    1 2 Networking (select models only) ...2 Creating a wireless connection ...2 Identifying wireless and network status icons 2 Turning wireless devices on or off 4 Using HP Connection Manager (select models only 4 Using operating system controls 4 Using a WLAN ...5 Connecting to an existing WLAN
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    power plans 22 Setting password protection on wakeup 23 Using HP Power Assistant (select models only 24 Using battery power ...24 Finding additional battery information 24 Using Battery Check ...25 Displaying the remaining battery charge 25 Maximizing battery discharge time 25 Managing
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    an eSATA device 38 Using a serial device (select models only 39 Using optional external devices ...39 Using optional external drives 39 Using the expansion port (select models only 40 Using the docking connector (select models only 40 6 Drives ...42 Handling drives ...42 Using hard drives ...43
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    DriveLock password 55 Removing Automatic DriveLock protection 56 Using the fingerprint reader (select models only 57 Using Internet security software ...58 Using antivirus software ...58 Using firewall software ...58 Installing critical security updates ...58 Using HP ProtectTools Security
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    67 Using f10 setup to update the BIOS 68 Determining the BIOS version 68 Downloading a BIOS update 69 BIOS Setup Menu ...69 Main menu ...70 Security menu 70 Diagnostics menu 70 Using Advanced System Diagnostics 70 10 MultiBoot ...72 About the boot device order ...72 Enabling boot devices in
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    x
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    select Start > Help and Support > User Guides. To access this guide on the Web, go to the HP Business Support Center at http://www.hp.com/ go/bsc. ● Help and Support-Contains information about the operating system, drivers, troubleshooting tools, and support. To access Help and Support, select Start
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    following wireless devices: ● Wireless local area network (WLAN) device ● HP Mobile Broadband Module (wireless wide area network (WWAN) device) ● Bluetooth® device For more information on wireless technology, see the information and website links provided in Help and Support. Identifying wireless
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    Icon Name Network (connected) Network (disconnected) Description Indicates that one or more network devices are connected to a network. Indicates that network devices are not connected to a network. Network (disabled/ disconnected) Indicates that no wireless connections are available. Creating
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    on or off You can use the wireless button or HP Connection Manager (select models only) to turn on and turn off wireless devices. NOTE: A computer may have a wireless button, a wireless switch, or a wireless key on the keyboard. The term wireless button is used throughout this guide to refer to all
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    Using a WLAN A wireless connection connects the computer to Wi-Fi networks, or WLANs. A WLAN is composed of other computers and accessories that are linked by a wireless router or a wireless access point. Connecting to an existing WLAN 1. Be sure that the WLAN device is on. (See Turning wireless
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    wireless and wired computers can be connected to the network to access the Internet. For help in setting up your WLAN, see the information provided by your router manufacturer or your ISP. Protecting your WLAN When you set up a WLAN or access an existing WLAN, always enable security features
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    Mobile Broadband (select models only) HP Mobile Broadband enables your computer to use wireless wide area networks (WWANs) to access the Internet from more places and over larger areas than it can by using WLANs. Using HP Mobile Broadband requires a network service provider, which in most cases is
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    connector. To reduce the risk of damage to the connector, use minimal force when inserting a SIM. 7. Replace the battery. NOTE: HP Mobile Broadband is disabled if the battery is not replaced. 8. Reconnect external power and external devices. 9. Turn on the computer. Removing a SIM NOTE: To identify
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    deliver location, speed, and direction information to GPS-equipped systems. For more information, see the HP GPS and Location software Help. Using Bluetooth wireless devices A Bluetooth device provides short-range wireless communications that replace the physical cable connections that traditionally
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    Connecting a modem cable 1. Plug the modem cable into the modem jack (1) on the computer. 2. Plug the modem cable into the RJ-11 telephone wall jack (2) or a route (not illustrated). 10 Chapter 2 Networking (select models only)
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    a country- or region-specific modem cable adapter Telephone jacks vary by country or region. To use the modem and the modem cable outside the country or region in which you purchased the computer, you must obtain a country- or region-specific modem cable adapter. To connect the modem to an analog
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    switch among settings at any time. You can add multiple location settings for any country or region. CAUTION: To reduce the risk of losing your home country or region settings, do not delete your current modem country or region settings. To enable modem use region that is not supported by the modem,
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    Connecting to a local area network (LAN) (select models only) Connecting to a LAN requires an 8-pin, RJ-45 network cable (purchased separately). If the network cable contains noise suppression circuitry (1), which prevents interference from TV and radio reception, orient the circuitry end of the
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    software ● Multimedia buttons or keys Using Media keys See the Getting Started guide for information about your computer's media ● Record sound. ● Download music from the Internet. using the installed optical drive (select models only) or an optional external optical drive (purchased separately). 14
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    system and some programs. NOTE: See the Getting Started guide and Sound > Sound. 2. When the Sound window opens, click the Sounds tab. Under Program Events Start > All Programs > Accessories > Sound Recorder. 2. Click integrated webcam. With the preinstalled software, you can use the webcam to take a
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    Console. For more information, see the HP ProtectTools Getting Started guide or the Face Recognition software Help. For information on how to access the webcam, see the Getting Started guide. For information on using the webcam, select Start > Help and Support. Video Your computer may have one or
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    , and then see the device manufacturer's instructions for additional information. NOTE: To remove the device cable, press down on the connector latch to disconnect it from the computer. NOTE: For product-specific instructions on switching the screen image, see your Getting Started guide. Video 17
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    end of the cable to the video device, and then see the device manufacturer's instructions for additional information. NOTE: For product-specific instructions on switching the screen image, see your Getting Started guide. Configuring audio for HDMI To configure HDMI audio, first connect an audio or
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    output protect will play.) Blu-ray discs, which have output protection, will not play on Intel Wireless Display. For details about using the wireless TV adapter, see the manufacturer's instructions. NOTE: Be sure that wireless is enabled on your computer before using the wireless display. Video 19
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    or a power switch. The term power button is used throughout this guide to refer to both types of power controls. Shutting down the computer CAUTION: Unsaved information is lost when the computer shuts down. The shutdown command closes all open programs, including the operating system, and then
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    the computer is in the Sleep state for an extended period or if the battery reaches a critical battery level while in the Sleep state, the computer initiates Hibernation. When Hibernation is initiated, your work is saved to a hibernation file on the hard drive and the computer turns off. CAUTION: To
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    power. The icon also displays a message if the battery has reached a low or critical battery level. Using power plans A power plan is a collection of system settings that manages how the computer uses power. Power plans can help you conserve power or maximize performance. Viewing the current
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    Change advanced power settings and make your changes. Setting password protection on wakeup To set the computer to prompt for a password when the computer exits Sleep or Hibernation, follow these steps: 1. Select Start > Control Panel > System and Security > Power Options. 2. In the left pane, click
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    Assistant software Help. Using battery power WARNING! To reduce potential safety issues, use only the battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from HP. The computer runs on battery power whenever it is not plugged into external AC
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    Help and Support provides information on the status of the battery installed in the computer. To run Battery Check: 1. Connect the AC adapter to the computer. NOTE: The computer must be connected to external power for Battery Check to work properly. 2. Select Start > Help and Support > Troubleshoot
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    level when external power is available ▲ Connect one of the following devices: ● AC adapter ● Optional docking or expansion device ● Optional power adapter purchased as an accessory from HP Resolving a low battery level when no power source is available ● Initiate Hibernation. ● Save your work
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    is supplied through an approved AC adapter or an optional docking or expansion device. Connect the computer to external AC power under any of the following conditions: ● When charging or calibrating a battery ● When installing or modifying system software ● When writing information to a CD, a DVD
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    following events occur: ● The computer switches to battery power. ● The display brightness is automatically decreased to save battery life. Testing an AC adapter Test the AC adapter if the computer exhibits any of the following symptoms when it is connected to AC power: ● The computer does not turn
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    You can switch between Performance mode and Power Saving mode. NOTE: For more information, see the switchable graphics software Help. Using dual graphics (select models only) If your system is equipped with dual graphics (two or more added Graphics Processing Units (GPUs)), you can enable AMD Radeon
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    Dual graphics systems only support automatic selection based on power requirements (Dynamic scheme), and automatically assign Performance mode or Power Saving mode for individual applications. However, you can manually modify the settings for a particular application. To enable or disable AMD Radeon
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    devices Using Media Card Reader cards (select models only) Optional digital cards provide secure data storage and convenient data sharing. These cards are often used with digital media-equipped cameras and PDAs as well as with other computers. To determine the digital card formats that are supported
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    of data or an unresponsive system, use the following procedure to safely device drivers: ● Install only the device drivers for your operating system. ● Do not install additional software, such as card services, socket services, or enablers, that are supplied by the ExpressCard manufacturer. 32
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    force when inserting an ExpressCard. Do not move or transport the computer when an ExpressCard is in use. NOTE: The following illustration may look slightly different than your device. The ExpressCard slot may contain a protective insert. To remove the insert: 1. Press in on the insert (1) to
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    protect against tampering. Industry-standard smart cards are used with the smart card reader (select models only). A PIN is needed to gain access to the contents of the microchip. For more information about smart card security features, see Help and Support. 34 Chapter 5 External cards and devices
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    used to connect an optional external device, such as a USB keyboard, mouse, drive, printer, scanner, or hub. Some USB devices may require additional support software, which is usually included with the device. For more information about device-specific software, see the manufacturer's instructions
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    device to the computer. Scanners, digital cameras, and digital camcorders often require a 1394 connection. Some 1394 devices may require additional support software, which is usually included with the device. For more information about device-specific software, see the manufacturer's instructions
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    as an eSATA external hard drive. Some eSATA devices may require additional support software, which is usually included with the device. For more information about device-specific software, see the manufacturer's instructions. NOTE: The eSATA port also supports an optional USB device. Using an eSATA
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    : To reduce the risk of loss of information or an unresponsive system, use the following procedure to safely remove the device. 1. To remove an eSATA device, save your information and close all programs associated with the device. 2. Click the remove hardware icon in the notification area, at the
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    Some serial devices may require additional support software, which is usually included with the device. For more information about device-specific software, see the manufacturer's instructions. ▲ To connect a serial device, connect the device cable to the serial port on the computer. Using optional
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    the following types: ● 1.44-megabyte diskette drive ● Hard drive module ● External optical drive (CD, DVD, and Blu-ray) ● MultiBay device Using the expansion port (select models only) The expansion port connects the computer to an optional docking or expansion device, so that additional ports and
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    Using optional external devices 41
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    shut it down through the operating system. ● Do not use excessive force when inserting a drive into a drive bay. ● Do not type on the keyboard or move the computer while an optical drive is writing to a disc. The write process is sensitive to vibration. ● When the battery is the only source of power
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    permission or password for tasks such as installing software, running utilities, or changing Windows settings. See Help and Support for more information. For additional information, access the Disk Defragmenter software Help. Using Disk Cleanup Disk Cleanup searches the hard drive for unnecessary
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    the secondary hard drive bay are protected by HP 3D DriveGuard. Hard drives installed in optional docking devices or connected to USB ports are not protected by HP 3D DriveGuard. For more information, see the HP 3D DriveGuard software Help. Identifying HP 3D DriveGuard status The hard drive light on
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    your user privileges, you may be unable to enable or disable HP 3D DriveGuard. Privileges for non-administrator users can be changed by members of an administrator group. ● Determine whether a drive in the system is supported. To open the software and change settings, follow these steps: 1. Double
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    , an AutoPlay dialog box opens. It prompts you to select how you want to use the media content. Slot-load CAUTION: Do not insert 8-cm optical discs into a slot-load optical drive. It may cause damage to the optical drive. 1. Turn on the computer. 2. Hold the disc by the edges to avoid touching
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    disc tray opens normally 1. Press the release button (1) on the drive bezel to release the disc tray, and then gently pull out the of a paper clip (1) into the release access in the front bezel of the drive. 2. Press in gently on the paper clip until the tray is released, and then pull out the tray
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    carefully as you remove it. 4. Close the disc tray and place the disc in a protective case. Slot-load 1. Press the release button (1) next to the drive. 2. Remove the disc (2) by holding it by the edges and avoid touching the flat surfaces. 3. Place the disc in a protective case. 48 Chapter
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    hardware or software settings. If multiple disks are set up to work together in this fashion, they are referred to as a RAID array. For additional information about RAID, see the RAID User Guide located in Help and Support or see the HP website at http://www.hp.com/support. Using RAID (select
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    ● If a fingerprint reader is installed or connected to the computer, and if HP Security Manager software is installed. For more information, see the HP ProtectTools Getting Started guide or the HP ProtectTools Security Manager software Help. Computer risk Security feature Unauthorized use of the
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    feature Unauthorized access to a Windows user account Unauthorized access to data Windows user password ● Firewall software ● Windows updates ● Drive Encryption for HP ProtectTools Unauthorized access to Computer Setup settings and other BIOS administrator password in Computer Setup* system
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    -level account. NOTE: This password cannot be used to access Computer Setup contents. User password* Protects access to a Windows user account. *For information about setting a Windows administrator password or a Windows user password, select Start > Help and Support. 52 Chapter 7 Security
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    BIOS password protection in addition to its normal HP ProtectTools functions. The embedded security password is used with the optional integrated Trusted Platform Module (TPM) embedded security chip that enhances and enables other HP ProtectTools Security Manager security features. This password
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    follow the on-screen instructions. - or - Use the arrow keys to select File > Save Changes and Exit, and then press enter. Your changes go into effect when the computer restarts. Entering a BIOS administrator password At the BIOS administrator password prompt, type your password (using the same kind
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    random user and DriveLock master password will be used to unlock the drive. NOTE: You must have a BIOS administrator password before you can access the Automatic DriveLock features. Entering an Automatic DriveLock password To enable an Automatic DriveLock password in Computer Setup, follow these
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    select an internal hard drive, and then press enter. 5. Use a pointing device or the arrow keys to select Disable protection. 6. To save your changes and exit Computer Setup, click the Save icon in the lower-left corner of the screen, and then follow the on-screen instructions. - or - Use the arrow
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    also use the fingerprint reader to fill in password fields on Web sites and other programs that require a logon. See the HP ProtectTools software Help for instructions. After you create your fingerprint identity, you can set up a Single Sign On service that allows you to use your fingerprint reader
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    antivirus software will automatically be updated. You will only be alerted if specific actions are required. For more information about computer viruses, type viruses in the Search box in Help and Support. Using firewall software Firewalls are designed to prevent unauthorized access to a system or
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    updates link in Help and Support. Using HP ProtectTools Security Manager (select models only) HP ProtectTools Security Manager software is preinstalled on select computer models. This software can be accessed through Windows Control Panel. It provides security features that help Started guide for
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    off the computer. Disconnect external power. Disconnect all powered external devices. CAUTION: Do not spray cleaning agents or liquids directly on permanently damage internal components. Cleaning the display Gently wipe the display using a soft, lint-free cloth moistened with an alcohol-free glass
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    circular motion to aid in removing dirt and debris. ● To clean and disinfect the TouchPad and keyboard, use a soft microfiber cloth or chamois moistened with one of the cleaning solutions listed previously or use an acceptable germicidal disposable wipe. ● To prevent keys from sticking and to remove
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    Updating programs and drivers HP recommends that you update your programs and drivers on a regular basis with the latest versions. For U.S. support, go to http://www.hp.com/go/contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html. 62 Chapter 8 Maintenance
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    > HP Help and Support > HP Software Setup. 3. Click the Check for Software Updates button. 4. When SoftPaq Download Manager opens for the first time, a window is displayed asking if you want to show only software for the computer you are using or to show the software for all supported models
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    allows you to install hardware-enabling drivers and optional software applications. This tool can also be used to download any application updates using SoftPaq Download Manager. To access HP Software Setup utility, select Start > All Programs > HP Help and Support > HP Software Setup. 64 Chapter
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    System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Computer Setup includes settings for the types of devices installed, the startup sequence of the computer, and the amount of system and extended
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    the on-screen instructions. - or - Use the tab key and the arrow keys to select File > Save Changes and Exit, and then press enter. Your changes go into effect when the computer restarts. Restoring factory settings in Computer Setup NOTE: Restoring defaults will not change the hard drive mode. To
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    on. 5. The eROMpaq program runs. Click Update, and follow the on-screen instructions. BIOS management using system diagnostics 1. Download the SoftPaq from the HP website. NOTE: Verify that the UEFI system diagnostics is installed on your computer (or USB flash drive). 2. Click Run, and then click
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    Using f10 setup to update the BIOS 1. Download the SoftPaq from the HP website. NOTE: Verify that the UEFI system diagnostics is installed on your computer (or USB flash drive). 2. Click Run, and then click Cancel at the Update/USB bootable dialog box. 3. Navigate to the folder located in c:\swsetup
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    to reliable external power using the AC adapter. Do not download or install a BIOS update while the computer is running on battery power, docked in an optional docking device, or connected to an optional power source. During the download and installation, follow these instructions: Do not disconnect
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    Disable and enable (select models only). Select no operation and TPM status (select models only). Diagnostics menu Select Primary Hard Disk Self Test Memory Test To do this Run a quick or comprehensive self-test on the hard drive. Run a diagnostic test on the system memory. Using Advanced System
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    of the battery and calibrates the battery if necessary. If the battery fails the test, contact support to report the issue and purchase a replacement battery. You can view system information and error logs in the Advanced System Diagnostics window. To start Advanced System Diagnostics: 1. Turn
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    of the boot devices and drive bay locations listed may not be supported on your computer. ● Notebook upgrade bay ● Optical drive ● Notebook hard drive ● USB diskette drive ● USB CD-ROM ● USB hard drive ● Notebook Ethernet ● Secure Digital (SD) Memory Card ● Docking station upgrade bay ● External
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    to enter Computer Setup. 3. To enable bootable media in USB drives or in drives inserted into an optional docking device (select models only), use a pointing device or the arrow keys to select System Configuration > Device Configurations. Confirm USB legacy support is selected. NOTE: The USB Port
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    you start up from a CD-ROM drive with a disc formatted as drive C, that CD-ROM drive becomes drive C and the hard drive in the hard drive bay becomes drive D. ● The computer will boot from a NIC device only if the device has been enabled in the Built-In Device Options menu of Computer Setup and if
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    screen. 2. Press f10 to enter Computer Setup. 3. Use a pointing device or the arrow keys to select System Configuration > Boot Options, and then press enter. -left corner of the screen, and then follow the on-screen instructions. - or - Use the arrow keys to select File > Save Changes and Exit, and
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    shipping, storing, or traveling with a drive. ◦ Turn off and then disconnect all external devices. ◦ Remove any media from the drive before removing the drive from a drive bay. CAUTION: Perform this action before shipping, storing, or traveling with a drive. This will help reduce the risk of damage
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    computer or a drive, use suitable protective packaging and label the package "FRAGILE." ● If you are traveling internationally, follow these suggestions: ◦ Check the computer-related customs regulations for each country or region on your itinerary. ◦ Check the power cord and adapter requirements for
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    .html. Choose from the following types of support: ◦ Chat online with an HP technician. NOTE: When chat is not available in a particular language, it is available in English. ◦ E-mail support. ◦ Find support telephone numbers. ◦ Locate an HP service center. 78 Appendix B Troubleshooting resources
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    damage to a drive, or loss of information, observe these precautions: ● If removal or installation instructions direct you to and circuitry. Handle electronic components as little as possible. ● Use nonmagnetic tools. ● Before handling components, discharge static electricity by , contact support. 79
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    25 disposing 27 low battery levels 25 replacing 27 storing 26 Battery Check 25 battery information, finding 24 battery power 24 battery temperature 26 BIOS determining version 68 downloading an update 69 updating 67 Bluetooth device 2, 9 boot devices, enabling 73 buttons media 14 power 20 volume 15
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    Service Boot 73 NIC boot device 72, 73 O operating system controls 4 optical disc inserting 45 removing 46 optical drive 40 optional external devices, using 39 P passwords administrator 52 BIOS administrator 53 DriveLock 55 user 52 ports expansion 40 external monitor 16 HDMI 18 Intel Wireless
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    43 firewall 58 HP Connection Manager 4 storing a battery 26 switch, power 20 switchable graphics 29 T temperature 26 testing an AC adapter 28 traveling with the computer 26, 76 tray-load optical drive 45 troubleshooting resources 78 turning off the computer 20 turning wireless devices on or off
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