HP ProBook 6440b HP ProBook User Guide - Windows 7

HP ProBook 6440b - Notebook PC Manual

HP ProBook 6440b manual content summary:

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    HP ProBook User Guide
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    products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. First Edition: September 2009 Document Part Number: 570781-001 Product notice This user guide describes features
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    Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining
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    iv Safety warning notice
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    27 Roaming to another network 27 Using HP Mobile Broadband (select models only 28 Inserting a SIM ...28 Removing a SIM ...29 Using a Bluetooth wireless device ...31 Bluetooth and Internet Connection Sharing (ICS 31 Troubleshooting wireless network problems 32 Cannot create a WLAN connection 32
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    selection 36 Adding new locations when traveling 37 Solving travel connection problems 38 Connecting to a local area network (LAN 39 3 Pointing Assistant 44 Decreasing screen brightness 45 Increasing screen brightness 45 Using HP QuickLook 3 ...46 Using keypads ...46 Using the embedded
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    DVD 61 Removing an optical disc (CD, DVD, or BD 62 Troubleshooting ...62 The optical disc tray does not open for removal of a driver must be reinstalled 66 Obtaining the latest HP device drivers 66 Obtaining Microsoft device drivers Support 76 Using Battery Check ...76 Displaying the remaining
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    89 Using Disk Cleanup ...89 Using HP 3D DriveGuard ...90 Identifying HP 3D DriveGuard status 90 Using HP 3D DriveGuard software 91 Replacing a USB device 101 Stopping and removing a USB device 102 Using USB legacy support 102 Using a 1394 device ...103 Connecting a 1394 device 103 Stopping
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    132 Using Computer Setup System IDs 133 Using antivirus software ...134 Using firewall software ...135 Installing critical updates ...136 Using HP ProtectTools Security Manager (select models only 137 Installing a security cable ...138 11 Software updates Updating software ...139 Updating the BIOS
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    162 Configuring and deploying a software image 162 Managing and updating software 163 HP Client Manager for Altiris (select models only 163 HP CCM (Client Configuration Manager) (select models only 165 HP SSM (System Software Manager 166 Using the HP Universal Print Driver 167 Index ...168 x
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    for your permission or password for tasks such as installing applications, running utilities, or changing Windows settings. Refer to Help and Support for more information. Top components TouchPad Component (1) Pointing stick (select models only)* (2) Left pointing stick button (select models only
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    Component Description (4) Left TouchPad button* Functions like the left button on an external mouse. (5) Right pointing stick button (select models only)* Functions like the right button on an external mouse. (6) TouchPad scroll zone Scrolls up or down. (7) Right TouchPad button* Functions
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    lights (2)† (3) Battery light (4) Drive light Description ● Blue: An integrated wireless device, such as a wireless local area network (WLAN) device, the HP Mobile Broadband Module (select models only), and/or a Bluetooth® device, is on. ● Amber: All wireless devices are off. ● On: The computer
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    lights (2)* (2) Power lights (2)† 4 Chapter 1 Features Description ● Blue: An integrated wireless device, such as a wireless local area network (WLAN) device, the HP Mobile Broadband Module (select models only), and/or a Bluetooth® device, is on. ● Amber: All wireless devices are off. ● On: The
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    the battery reaches a low battery level. ● Blinking turquoise: The hard drive or optical drive (select models only) is being accessed. (5) QuickLook light ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. ● On: The computer is on. ● Off: The computer is off or in the Sleep or
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    > Power Options. ● When the computer is off, press the button to open HP QuickLook. ● When the computer is on, press the button to open Software Setup Web browser opens. ● When the computer is off, press the button to open HP QuickWeb. ● When the computer is on, press the button to open the default
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    Component (5) Volume mute button (6) Volume down button (7) Volume up button (8) Fingerprint reader (select models only) Description Mutes and restores speaker sound. Decreases computer volume. Increases computer volume. Allows a fingerprint logon to Windows, instead of a password logon.
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    only) Description ● When the computer is off, press the button to open HP QuickLook. ● When the computer is on, press the button to open Software Web browser opens. ● When the computer is off, press the button to open HP QuickWeb. ● When the computer is on, press the button to open the default
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    Keys NOTE: Refer to the illustration that most closely matches your computer. Component (1) esc key (2) fn key (3) Windows logo key (4) Windows applications key (5) Embedded numeric keypad keys (6) Function keys Description Displays system information when pressed in combination with the fn key.
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    Component (1) esc key (2) fn key (3) Windows logo key (4) Windows applications key (5) Integrated numeric keypad keys (6) Function keys Front components Description Displays system information when pressed in combination with the fn key. Executes frequently used system functions when pressed in
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    device, such as a wireless local area network (WLAN) device, the HP Mobile Broadband Module (select models only), and/or a Bluetooth® device, is drive or optical drive (select models only) is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. On: The webcam is in
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    Secure Digital (SD) Memory Card ● Secure Digital (SD) High Capacity Memory Card ● micro Secure Digital (SD) Memory Card (adapter required) ● xD-Picture Card Supports an optical drive or a hard drive. Connects an optional USB device. Connects an optional IEEE 1394 or 1394a device, such as a camcorder
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    Secure Digital (SD) Memory Card ● Secure Digital (SD) High Capacity Memory Card ● micro Secure Digital (SD) Memory Card (adapter required) ● xD-Picture Card Supports an optical drive or a hard drive. Connects an optional USB device. Connects an optional IEEE 1394 or 1394a device, such as a camcorder
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    routine operation. Connects an optional digital display device such as a highperformance monitor or projector. Connect optional USB devices. Supports optional smart cards and Java™ Cards. Connects an optional computer headset microphone, stereo array microphone, or monaural microphone. Produces
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    Component (1) Security cable slot (2) RJ-11 (modem) jack (3) RJ-45 (network) jack (4) External monitor port (5) Power connector Bottom components Description Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the
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    internal fan to cycle on and off during routine operation. Contains an HP Mobile Broadband Module (select models only). NOTE: To prevent an module to restore computer functionality, and then contact technical support through Help and Support. Contains an expansion memory module slot. Holds the
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    Component (1) Internal display switch (2) Internal microphones (2) (3) Webcam light (select models only) (4) Webcam (select models only) Description Turns off the display or initiates Sleep if the display is closed while the power is on. Record sound. NOTE: If there is a microphone icon next to
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    , refer to the section of the Regulatory, Safety and Environmental Notices that applies to your country or region. These notices are located in Help and Support. 18 Chapter 1 Features
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    you may need when you troubleshoot system problems or travel internationally with the computer: ● Service tag-Provides important information, This is an alphanumeric identifier used to locate documents, drivers, and support for your computer. ◦ Warranty period (5). This number describes the duration
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    this information available when you contact technical support. The service tag label is affixed to the bottom of the computer. ● Microsoft® Certificate of Authenticity-Contains the Windows Product Key. You may need the Product Key to update or troubleshoot the operating system. This certificate is
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    HP Mobile Broadband Module-A wireless wide area network (WWAN) device that provides access to information wherever mobile network operator service is GHz. NOTE: 802.11a is not compatible with 802.11b and 802.11g. ● 802.11n supports data rates of up to 450 Mbps and may operate at 2.4 GHz or 5 GHz,
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    the information and Web site links provided in Help and Support. Identifying wireless and network icons Icon Name Description Wireless ( ● Wireless button ● Wireless Assistant software (select models only) ● HP Connection Manager software (select models only) ● Operating system controls Using
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    click the Connection Manager icon in the notification area, at the far right of the taskbar. - or - Select Start > All Programs > HP > HP Connection Manager. For more details about using Connection Manager, refer to the Connection Manager software Help. Using operating system controls Some operating
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    To access the Network and Sharing Center, click Start > Control Panel > Network and Internet > Network and Sharing Center. For more information, refer to Help and Support. Click Start > Help and Support. 24 Chapter 2 Wireless, modem, and local area network
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    additional pieces of hardware or software. NOTE: To use the WLAN device in your computer, you must connect to a WLAN infrastructure (provided through a service provider or a public or corporate network). Setting up a WLAN To set up a WLAN and connect to the Internet, you need the following equipment
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    When you set up a WLAN or access an existing WLAN, always enable security features to protect your network from unauthorized access. The common security levels are Wi-Fi Protected Access (WPA) and Wired Equivalent Privacy (WEP). Because wireless radio signals travel outside the network, other WLAN
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    connection or network. A list of options is displayed. You can choose to manually search for and connect to a network or to create a new network connection. 's instructions included with your wireless router and other WLAN equipment ● Information and Web site links provided in Help and Support For
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    . When used with mobile network operator service, HP Mobile Broadband gives you the freedom to stay connected to the Internet, send e-mail, or connect to your corporate network whether you are on the road or outside the range of Wi-Fi hotspots. HP supports the following technologies: ● HSPA (High
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    7. Insert the SIM into the SIM slot, and gently push the SIM into the slot until it is firmly seated. 8. Replace the battery. NOTE: HP Mobile Broadband will be disabled if the battery is not replaced. 9. Reconnect external power. 10. Reconnect external devices. 11. Turn on the computer. Removing a
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    7. Press in on the SIM (1), and then remove it from the slot (2). 8. Replace the battery. 9. Reconnect external power. 10. Reconnect external devices. 11. Turn on the computer. 30 Chapter 2 Wireless, modem, and local area network
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    devices. For information on configuring and using Bluetooth devices, refer to the Bluetooth software Help. Bluetooth and Internet Connection Sharing (ICS) HP does not recommend setting up one computer with Bluetooth as a host and using it as a gateway through which other computers may connect
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    you want to use. Cannot create a WLAN connection If you have a problem connecting to a WLAN, confirm that the integrated WLAN device is properly installed For more information on troubleshooting WLANs, refer to the Web site links provided in Help and Support. 32 Chapter 2 Wireless, modem, and
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    1. Open your Internet browser and go to http://www.hp.com/support. 2. Select your country or region. 3. Click the connected to your personal wireless router, review the router user guide for instructions on setting up the same codes on both the router and Troubleshooting wireless network problems 33
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    for 10 to 15 seconds. If the computer still cannot make a connection to a WLAN, restart the wireless router. For details, refer to the router manufacturer's instructions. 34 Chapter 2 Wireless, modem, and local area network
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    Using the modem (select models only) The modem must be connected to an analog telephone line using a 6-pin, RJ-11 modem cable (purchased separately). In some countries or regions, a country- or region-specific modem cable adapter (purchased separately) is also required. Jacks for digital PBX systems
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    Connecting a country- or region-specific modem cable adapter Telephone jacks vary by country or region. To use the modem and the modem cable (purchased separately) outside the country or region in which you purchased the computer, you must obtain a country- or region-specific modem cable adapter (
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    for the new location setting. 5. Select a country or region from the Country/region drop-down list. (If you select a country or region that is not supported by the modem, the Country/region selection for USA or UK is displayed by default.) 6. Enter the area code, a carrier code (if necessary), and
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    If you experience modem connection problems when using the computer outside of the country or region line is usually an analog line. ● Check for pulse or tone dialing. An analog telephone line supports one of 2 dialing modes: pulse dialing or tone dialing. These dialing mode options are selected in
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    Connecting to a local area network (LAN) Connecting to a local area network (LAN) requires an 8-pin, RJ-45 network cable (purchased separately). If the network cable contains noise suppression circuitry (1), which prevents interference from TV and radio reception, orient the circuitry end of the
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    3 Pointing devices and keyboard Using pointing devices Setting pointing device preferences Use Mouse Properties in Windows® to customize settings for pointing devices, such as button configuration, click speed, and pointer options. To access Mouse Properties, select Start > Control Panel > Hardware
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    Function Display system information. Initiate Sleep. Switch the screen image. Display Power Assistant. Decrease screen brightness. Increase screen brightness. Hotkey fn+esc fn+f3 fn+f4 fn+f8 fn+f9 fn+f10 To use a hotkey command on the computer keyboard, follow either of these steps: ● Briefly
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    Initiating Sleep CAUTION: To reduce the risk of information loss, save your work before initiating Sleep. Press fn+f3 to initiate Sleep. When Sleep is initiated, your information is stored in system memory, the screen is cleared, and power is conserved. While the computer is in the Sleep state, the
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    also alternate images among other devices receiving video information from the computer. The following video transmission types, with examples of devices that use them, are supported by the fn+f4 hotkey: ● LCD (computer display) ● External VGA (most external monitors) Using the keyboard 43
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    Displaying Power Assistant Press fn+f8 to open Power Assistant. Power Assistant allows you to configure system settings to optimize your computer's power consumption and battery charge. Power Assistant also provides tools and information to help you make informed decisions on power management. NOTE:
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    Decreasing screen brightness Press fn+f9 to decrease screen brightness. Hold down the hotkey to decrease the brightness level incrementally. Increasing screen brightness Press fn+f10 to increase screen brightness. Hold down the hotkey to increase the brightness level incrementally. Using the
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    Using HP QuickLook 3 QuickLook 3 allows you to save calendar, contact, inbox, and task events, e-mail information, and tasks without restarting your computer. NOTE: QuickLook 3 does not support the Sleep state or Hibernation in Windows. For more information about setting up and using QuickLook
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    Component (2) Embedded numeric keypad (3) num lk key Description Can be used like the keys on an external numeric keypad when pressed in combination with the fn and num lk keys. Alternates between the navigation and numeric functions on the embedded numeric keypad. NOTE: The keypad function that is
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    Component (1) num lk key (2) Integrated numeric keypad Description Alternates between the navigation and numeric functions on the integrated numeric keypad. NOTE: The keypad function that is active when the computer is turned off will be reinstated when the computer is turned back on. Can be used
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    Cleaning the TouchPad and keyboard Dirt and grease on the TouchPad can cause the pointer to jump around on the screen. To avoid this, clean the TouchPad with a damp cloth, and wash your hands frequently when using the computer. WARNING! To reduce the risk of electric shock or damage to internal
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    4 Multimedia Multimedia features Your computer includes multimedia features that allow you to listen to music and view pictures. Your computer may include the following multimedia components: ● Optical drive for playing audio and video discs ● Integrated speakers for listening to music ● Integrated
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    ◦ To increase volume, press and hold the volume up button (3) until the desired volume level is reached. ● Windows volume control: a. Click the Volume icon in the notification area, at the far right of the taskbar. b. Increase or decrease the volume by moving the slider up or down. Click the Mute
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    Insert the disc into the optical drive (select models only) or an optional external optical drive. 2. When the installation wizard opens, follow the on-screen instructions. 3. Restart the computer if you are prompted to do so. NOTE: If your computer does not have an optical drive, you can connect an
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    Audio Your computer enables you to use a variety of audio features: ● Play music using your computer speakers and/or connected external speakers ● Record sound using the internal microphones or connect an external microphone ● Download music from the Internet ● Create multimedia presentations using
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    NOTE: For best results when recording, speak directly into the microphone and record sound in a setting free of background noise. ▲ To confirm or change the audio settings on your computer, right-click the Sound icon on the taskbar, or select Start > Control Panel > Audio. 54 Chapter 4 Multimedia
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    Video Your computer enables you to use a variety of video features: ● Watch movies ● Play games over the Internet ● Edit pictures and video to create presentations ● Connect external video devices Connecting an external monitor or projector Your computer has both an external monitor port and a
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    ▲ To connect a digital display device, connect the device cable to the DisplayPort. NOTE: If a properly connected external display device does not display an image, press fn+f4 to transfer the image to the device. Repeatedly pressing fn+f4 alternates the screen image between the computer display and
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    ray Disc (BD) drive, it can also read BDs. NOTE: Some of the optical drives listed may not be supported by your computer. The listed drives are not necessarily all of the supported optical drives. Some optical drives can also write to optical discs as described in the following table. Optical drive
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    right disc (CDs, DVDs, and BDs) An optical drive supports optical discs (CDs, DVDs, and BDs). CDs, used to CDs but have a much higher storage capacity. NOTE: The optical drive on your computer may not support all the types of optical discs discussed in this section. CD-R discs Use CD-R (write-once)
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    Blu-ray Discs (BDs) BD is a high-density optical disc format for the storage of digital information, including high-definition video. A single-layer Blu-ray Disc can store 25 GB, over 5 times the storage capacity of a single-layer DVD at 4.7 GB. A dual-layer Blu-ray Disc can store 50 GB, almost 6
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    may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Help and Support for more information. 3. Click the plus (+) next to DVD/CD-ROM drives. 4. Right-click the DVD drive for which you want to change region
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    about using software included with the computer, refer to the software manufacturer's instructions, which may be provided on disc, in the software Help, or systems usually do not support all DVD formats. Refer to the user guide that came with your DVD player for a list of supported formats. ● An MP3
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    the program you have selected. For specific instructions, refer to the software manufacturer's instructions. These instructions may be provided with the software, on in a protective case. Troubleshooting The following sections describe several common issues and resolutions. 62 Chapter 4 Multimedia
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    The optical disc tray does not open for removal of a CD, DVD, or BD 1. Insert the end of a paper clip (1) into the release access in the front bezel of the drive. 2. Press in gently on the paper clip until the disc tray is released, and then pull out the tray (2) until it stops. 3. Remove the disc
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    your system for installed hardware and installs any required default drivers. ● Click Properties to see if the device is working properly. ◦ Click Troubleshoot to fix problems. ◦ Click the Driver tab to update, disable, or uninstall drivers for this device. A disc does not play ● Save your work and
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    will not appear on any display designated as the secondary display. To get information about a multimedia question not covered in this guide, select Start > Help and Support. The process of burning a disc does not begin, or it stops before completion ● Be sure that all other programs are closed
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    not correct the problem, you may need to update your drivers using hp.com/support, and select your country or region. 2. Click the option for software and driver downloads, and then type your computer model number in the product box. 3. Press enter, and then follow the on-screen instructions
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    . 2. Click Microsoft Update to get the latest updates for your computer operating system, programs, and hardware. 3. Follow the on-screen instructions to install Microsoft Update. If prompted by User Account Control, click Continue. 4. Click Change settings and select a time for Microsoft Update
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    HP Webcam. The webcam software enables you to experiment with the following features: ● Video-Record and play back webcam video. ● Audio-Record and play back audio. ● Streaming video-Use with instant message software solutions that support you are having trouble viewing or the problem, reconfigure
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    look black, and makes dark colors even darker. For information about using the webcam, select Start > Help and Support. Capturing business card images You can use the webcam with the HP Business Card Reader program to capture business card images and export the text to many types of address book
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    4. Slowly lower the display (1) until the webcam light (2) blinks and you hear a sound, which indicates that the webcam is now in focus. The webcam turns on, and the scanning process starts immediately. You will hear a camera shutter sound when the image is captured, and the information from the
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    initiate any type of networking connection or perform any computer functions while the computer is in the Sleep state or in Hibernation. NOTE: When HP 3D DriveGuard has parked a drive, the computer will not initiate Sleep or Hibernation, and the display will be turned off. Initiating and exiting
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    When the computer exits Sleep, the power lights turn on and your work returns to the screen where you stopped working. NOTE: If you have set a password to be required when the computer exits Sleep, you must enter your Windows password before your work will return to the screen. Initiating and
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    You can change power plan settings or create your own power plan. Viewing the current power plan ▲ Move the pointer over the battery meter icon in the notification area, at the far right of the taskbar. - or - Select Start > Control Panel > System and Maintenance > Power Options. Selecting a
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    showing power consumption trends over time Starting Power Assistant To start Power Assistant when Windows is running: Select Start > All Programs > HP > HP Power Assistant. - or - Press fn+f8. Power Assistant opens, and the following tabs are displayed: ● Settings-Displays the opening page, which
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    When you connect the computer to external AC power, the following events occur: ● The battery begins to charge. ● If the computer is turned on, the battery meter icon in the notification area changes appearance. When you disconnect external AC power, the following events occur: ● The computer
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    the computer, a replacement battery provided by HP, or a compatible battery purchased from HP. Computer battery life varies, depending on power for Battery Check to function properly. 2. Select Start > Help and Support > Troubleshoot > Power, Thermal and Mechanical. 3. Click the Power tab, and then
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    The time shown indicates the approximate running time remaining on the battery if the battery continues to provide power at the current level. For example, the time remaining will decrease when a DVD is playing and will increase when a DVD stops playing. Inserting or removing the battery CAUTION:
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    3. Remove the battery from the computer (2). Charging a battery WARNING! Do not charge the computer battery while you are onboard aircraft. The battery charges whenever the computer is plugged into external power through an AC adapter, an optional power adapter, or an optional docking device. The
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    ● Blinking amber: A battery that is the only available power source has reached a low battery level. When the battery reaches a critical battery level, the battery light begins blinking rapidly. ● Off: If the computer is plugged into an external power source, the light turns off when all batteries
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    Resolving a low battery level CAUTION: To reduce the risk of losing information when the computer reaches a critical battery level and has initiated Hibernation, do not restore power until the power lights turn off. Resolving a low battery level when external power is available ▲ Connect one of the
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    To fully charge the battery: 1. Insert the battery into the computer. 2. Connect the computer to an AC adapter, optional power adapter, optional expansion product, or optional docking device, and then plug the adapter or device into external power. The battery light on the computer turns on. 3.
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    To discharge a battery: 1. Unplug the computer from its external power source, but do not turn off the computer. 2. Run the computer on battery power until the battery is discharged. The battery light begins to blink when the battery has discharged to a low battery level. When the battery is
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    Step 4: Fully recharge the battery To recharge the battery: 1. Plug the computer into external power and maintain external power until the battery is fully recharged. When the battery is recharged, the battery light on the computer turns off. You can use the computer while the battery is recharging,
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    the battery storage capacity has reached a "weak" condition. A message refers you to the HP Web site for more information about ordering a replacement battery. If the battery is possibly covered by an HP warranty, instructions include a warranty ID. NOTE: To ensure that you always have battery power
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    light remains off, the AC adapter is not functioning and should be replaced. Contact technical support for information on obtaining a replacement AC power adapter. Select Start > Help and Support > Get assistance. Shutting down the computer CAUTION: Unsaved information will be lost when the computer
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    If the computer is unresponsive and you are unable to use the preceding shutdown procedures, try the following emergency procedures in the sequence provided: ● Press ctrl+alt+delete, and then press the power button. ● Press and hold the power button for at least 5 seconds. ● Disconnect the computer
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    for your permission or password for tasks such as installing applications, running utilities, or changing Windows settings. Refer to Help and Support for more information. Handling drives Drives are fragile computer components that must be handled with care. Refer to the following cautions before
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    CAUTION: To reduce the risk of damage to the computer, damage to a drive, or loss of information, observe these precautions: Before you move a computer that is connected to an external hard drive, initiate Sleep and allow the screen to clear, or properly disconnect the external hard drive. Before
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    you do not need access to your computer. HP recommends defragmenting your hard drive at least once monthly schedule, but you can defragment your computer manually at any time. NOTE: It is not necessary Refer to Help and Support for more information. instructions. Improving hard drive performance 89
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    or Hibernation, except as described in the following Note. NOTE: If the computer is running on battery power and reaches a critical battery level, HP 3D DriveGuard allows the computer to initiate Hibernation. ● The computer will not activate battery alarms set on the Alarms tab in Power Options
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    privileges for non-Administrator users. ● Determine whether a drive in the system is supported. To open the software and change settings, follow these steps: 1. In Mobility Center, click the hard drive icon to open the HP 3D DriveGuard window. - or - Select Start > Control Panel > Hardware and Sound
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    Replacing a hard drive in the hard drive bay CAUTION: To prevent information loss or an unresponsive system: Shut down the computer before removing the hard drive from the hard drive bay. Do not remove the hard drive while the computer is on, in the Sleep state, or in Hibernation. If you are not
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    11. Lift the hard drive (3) out of the hard drive bay. To install a hard drive: 1. Insert the hard drive into the hard drive bay (1). 2. Pull the hard drive tab (2) to the left to connect the hard drive. 3. Tighten the hard drive screw (3). 4. Align the tabs (1) on the hard drive cover with the
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    6. Tighten the hard drive cover screws (3). 7. Replace the battery. 8. Turn the computer right-side up, and then reconnect external power and external devices. 9. Turn on the computer. 94 Chapter 6 Drives
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    Replacing a drive in the upgrade bay The upgrade bay can hold either a hard drive or an optical drive. Removing the protective insert The upgrade bay may contain a protective insert. You must remove the insert before inserting a drive into the upgrade bay. To remove the insert: 1. Save your work. 2.
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    3. Disconnect all external hardware devices connected to the computer. 4. Unplug the power cord from the AC outlet. 5. Turn the computer upside down on a flat surface, with the upgrade bay toward you. 6. Remove the battery from the computer. 7. Remove the protective screw caps (1), and then remove
  • HP ProBook 6440b | HP ProBook User Guide - Windows 7 - Page 107
    10. Remove the hard drive from the upgrade bay. To install a hard drive in the upgrade bay: 1. Insert the hard drive into the upgrade bay. 2. Tighten the upgrade bay screw. Replacing a drive in the upgrade bay 97
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    3. Replace the 4 hard drive screws (1), and then replace the protective screw caps (2). 4. Replace the battery. 5. Turn the computer right-side up, and then reconnect external power and external devices. 6. Turn on the computer. Replacing an optical drive CAUTION: To prevent information loss or an
  • HP ProBook 6440b | HP ProBook User Guide - Windows 7 - Page 109
    8. Using a flat-bladed screwdriver, gently push the tab to release the optical drive (2). 9. Remove the optical drive from the upgrade bay. To install an optical drive in the upgrade bay: 1. Insert the optical drive into the upgrade bay. Replacing a drive in the upgrade bay 99
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    2. Tighten the upgrade bay screw. 3. Replace the battery. 4. Turn the computer right-side up, and then reconnect external power and external devices. 5. Turn on the computer. 100 Chapter 6 Drives
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    is usually included with the device. For more information about device-specific software, refer to the manufacturer's instructions. Your computer model has 4 USB ports, which support USB 1.0, USB 1.1, and USB 2.0 devices. An optional docking device or a USB hub provide additional USB ports that
  • HP ProBook 6440b | HP ProBook User Guide - Windows 7 - Page 112
    , click Disabled next to USB legacy support. To reenable USB legacy support, click Enabled next to USB legacy support. 5. To save your changes and exit Computer Setup, click Save in the lower-left corner of the screen, and then follow the on-screen instructions. - or - Use the arrow keys to select
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    software, which is usually included with the device. For more information about device-specific software, refer to the manufacturer's instructions. The 1394 port also supports IEEE 1394a devices. Connecting a 1394 device CAUTION: To prevent damage to a 1394 port connector, use minimal force when
  • HP ProBook 6440b | HP ProBook User Guide - Windows 7 - Page 114
    3. Click Stop, and then click OK. 4. Remove the device. 104 Chapter 7 External devices
  • HP ProBook 6440b | HP ProBook User Guide - Windows 7 - Page 115
    serial modem, mouse, or printer. Some serial devices may require additional support software, which is usually included with the device. For more information about device-specific software, refer to the manufacturer's instructions. ▲ To connect a serial device, connect the device cable to the serial
  • HP ProBook 6440b | HP ProBook User Guide - Windows 7 - Page 116
    external devices NOTE: For more information about required software and drivers, or to learn which computer port to use, refer to the manufacturer's instructions. To connect an external device to the computer: CAUTION: To reduce the risk of damage to the equipment when connecting a powered device
  • HP ProBook 6440b | HP ProBook User Guide - Windows 7 - Page 117
    Using a docking device The docking connector connects the computer to an optional docking device. An optional docking device provides additional ports and connectors that can be used with the computer. Using a docking device 107
  • HP ProBook 6440b | HP ProBook User Guide - Windows 7 - Page 118
    cards are often used with digital media-equipped cameras and PDAs as well as with other computers. The Media Card Reader supports the following formats: ● Memory Stick ● Memory Stick Pro ● Memory Stick Duo (adapter required) ● Memory Stick Duo Pro (adapter required) ● MultiMediaCard ● MultiMediaCard
  • HP ProBook 6440b | HP ProBook User Guide - Windows 7 - Page 119
    2. Insert the card into the Media Card Reader, and then push in on the card until it is firmly seated. You will hear a sound when the device has been detected, and a menu of available options may be displayed. Stopping and removing a digital card CAUTION: To prevent loss of data or an unresponsive
  • HP ProBook 6440b | HP ProBook User Guide - Windows 7 - Page 120
    only the software required for your device. If you are instructed by the ExpressCard manufacturer to install device drivers: ● Install system. ● Do not install other software, such as card services, socket services, or enablers, supplied by the ExpressCard manufacturer. Inserting an ExpressCard
  • HP ProBook 6440b | HP ProBook User Guide - Windows 7 - Page 121
    2. Insert the card into the ExpressCard slot, and then push in on the card until it is firmly seated. You will hear a sound when the device has been detected, and a menu of options may be displayed. NOTE: The first time you insert an ExpressCard, a message is displayed in the notification area to
  • HP ProBook 6440b | HP ProBook User Guide - Windows 7 - Page 122
    112 Chapter 8 External media cards
  • HP ProBook 6440b | HP ProBook User Guide - Windows 7 - Page 123
    more information about smart card security features, refer to Help and Support. NOTE: Your computer may look slightly different from the illustrations smart card reader until the card is seated. 2. Follow the on-screen instructions for logging on to the computer using the smart card PIN. Removing a
  • HP ProBook 6440b | HP ProBook User Guide - Windows 7 - Page 124
    9 Memory modules The computer has two memory module compartments. The primary memory module compartment is located under the keyboard. The expansion memory module compartment is located on the bottom of the computer. The memory capacity of the computer can be upgraded by adding a memory module to
  • HP ProBook 6440b | HP ProBook User Guide - Windows 7 - Page 125
    Adding or replacing a memory module in the expansion memory module slot To add or replace a memory module in the expansion memory module slot, follow these steps: 1. Save your work. 2. Shut down the computer and close the display. If you are not sure whether the computer is off or in Hibernation,
  • HP ProBook 6440b | HP ProBook User Guide - Windows 7 - Page 126
    b. Grasp the edge of the memory module (2), and gently pull the module out of the memory module slot. To protect a memory module after removal, place it in an electrostatic-safe container. 10. Insert a memory module: a. Align the notched edge (1) of the memory module with the tab in the memory
  • HP ProBook 6440b | HP ProBook User Guide - Windows 7 - Page 127
    13. Tighten the memory module compartment cover screw (3). 14. Replace the batteries. 15. Turn the computer right-side up, and then reconnect external power and external devices. 16. Turn on the computer. Adding or replacing a memory module in the expansion memory module slot 117
  • HP ProBook 6440b | HP ProBook User Guide - Windows 7 - Page 128
    Upgrading a memory module in the primary memory module slot To upgrade a memory module in the primary memory module slot, follow these steps: 1. Save your work. 2. Shut down the computer. If you are not sure whether the computer is off or in Hibernation, turn the computer on by pressing the power
  • HP ProBook 6440b | HP ProBook User Guide - Windows 7 - Page 129
    10. Gently lift the top edge of the keyboard (2) and tilt the keyboard over until it rests on the palm rest of the computer. 11. Remove the memory module: a. Pull away the retention clips (1) on each side of the memory module. The memory module tilts up. CAUTION: To prevent damage to the memory
  • HP ProBook 6440b | HP ProBook User Guide - Windows 7 - Page 130
    12. Insert a memory module: a. Align the notched edge (1) of the memory module with the tab in the memory module slot. CAUTION: To prevent damage to the memory module, hold the memory module by the edges only. Do not touch the components on the memory module and do not bend the memory module. b.
  • HP ProBook 6440b | HP ProBook User Guide - Windows 7 - Page 131
    17. Tighten the 3 keyboard access screws. 18. Replace the batteries. 19. Turn the computer right-side up, and then reconnect external power and external devices. 20. Turn on the computer. Upgrading a memory module in the primary memory module slot 121
  • HP ProBook 6440b | HP ProBook User Guide - Windows 7 - Page 132
    some countries or regions, the computer supports CompuTrace, which is an online securitybased tracking and recovery service. If the computer is stolen, against Use this security feature Unauthorized use of the computer HP ProtectTools Security Manager, in combination with a password, smart
  • HP ProBook 6440b | HP ProBook User Guide - Windows 7 - Page 133
    ● If you forget the BIOS administrator password set in Computer Setup, you can use HP SpareKey to access the utility. ● If you forget both the DriveLock user password and a Windows user password, select Start > Help and Support. Setting passwords in Computer Setup BIOS administrator passwords BIOS
  • HP ProBook 6440b | HP ProBook User Guide - Windows 7 - Page 134
    contents when the computer turns on, restarts, or exits Hibernation. This password requires the optional embedded security chip to support this security feature. BIOS administrator password The Computer Setup BIOS administrator password protects the configuration settings and system identification
  • HP ProBook 6440b | HP ProBook User Guide - Windows 7 - Page 135
    confirm. 7. To save your changes and exit Computer Setup, click Save in the lower-left corner of the screen, and then follow the on-screen instructions. - or - Use the arrow keys to select File > Save changes and exit, and then press enter. Your changes go into effect when the computer restarts
  • HP ProBook 6440b | HP ProBook User Guide - Windows 7 - Page 136
    Entering a BIOS administrator password At the BIOS administrator password prompt, type your password (using the same kind of keys you used to set the password), and then press enter. After 3 unsuccessful attempts to enter the BIOS administrator password, you must restart the computer and try again.
  • HP ProBook 6440b | HP ProBook User Guide - Windows 7 - Page 137
    sensitive. 9. To save your changes and exit Computer Setup, click Save in the lower-left corner of the screen, and then follow the on-screen instructions. - or - Use the arrow keys to select File > Save changes and exit, and then press enter. Your changes go into effect when the computer restarts
  • HP ProBook 6440b | HP ProBook User Guide - Windows 7 - Page 138
    Entering a DriveLock password Be sure that the hard drive is inserted into the computer (not into an optional docking device or external MultiBay). At the DriveLock Password prompt, type your user or master password (using the same kind of keys you used to set the password), and then press enter.
  • HP ProBook 6440b | HP ProBook User Guide - Windows 7 - Page 139
    enter. 7. To save your changes and exit Computer Setup, click Save in the lower-left corner of the screen, and then follow the on-screen instructions. - or - Use the arrow keys to select File > Save changes and exit, and then press enter. Your changes go into effect when the computer restarts
  • HP ProBook 6440b | HP ProBook User Guide - Windows 7 - Page 140
    enter. 7. To save your changes and exit Computer Setup, click Save in the lower-left corner of the screen, and then follow the on-screen instructions. - or - Use the arrow keys to select File > Save changes and exit, and then press enter. Your changes go into effect when the computer restarts
  • HP ProBook 6440b | HP ProBook User Guide - Windows 7 - Page 141
    protection. 6. To save your changes and exit Computer Setup, click Save in the lower-left corner of the screen, and then follow the on-screen instructions. - or - Use the arrow keys to select File > Save changes and exit, and then press enter. Using passwords 131
  • HP ProBook 6440b | HP ProBook User Guide - Windows 7 - Page 142
    enter. 7. To save your changes and exit Computer Setup, click Save in the lower-left corner of the screen, and then follow the on-screen instructions. - or - Use the arrow keys to select File > Save changes and exit, and then press enter. Your changes go into effect when the computer restarts
  • HP ProBook 6440b | HP ProBook User Guide - Windows 7 - Page 143
    finished. 6. To save your changes and exit Computer Setup, click Save in the lower-left corner of the screen, and then follow the on-screen instructions. - or - Use the arrow keys to select File > Save changes and exit, and then press enter. Your changes go into effect when the computer restarts
  • HP ProBook 6440b | HP ProBook User Guide - Windows 7 - Page 144
    antivirus software is preinstalled, select Start > All Programs > McAfee > Managed Services > Total Protection. If the software is preloaded, select Start > All Programs > HP Software Setup, and then follow the on-screen instructions to load the McAfee Total Protection software. For more information
  • HP ProBook 6440b | HP ProBook User Guide - Windows 7 - Page 145
    instructions may be provided with the software, on disc, or on the manufacturer's Web site. NOTE: Under some circumstances a firewall can block access to Internet games, interfere with printer or file sharing on a network, or block authorized e-mail attachments. To temporarily resolve the problem
  • HP ProBook 6440b | HP ProBook User Guide - Windows 7 - Page 146
    install the latest software from Microsoft. ● Obtain updates, as they are released, from the Microsoft Web site and through the updates link in Help and Support. 136 Chapter 10 Security
  • HP ProBook 6440b | HP ProBook User Guide - Windows 7 - Page 147
    ProtectTools Security Manager (select models only) HP ProtectTools Security Manager software is preinstalled on select computer models. , networks, and critical data. For more information, refer to the HP ProtectTools software Help. Using HP ProtectTools Security Manager (select models only) 137
  • HP ProBook 6440b | HP ProBook User Guide - Windows 7 - Page 148
    Installing a security cable NOTE: A security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. 1. Loop the security cable around a secured object. 2. Insert the key (1) into the cable lock (2). 3. Insert the cable lock into the security
  • HP ProBook 6440b | HP ProBook User Guide - Windows 7 - Page 149
    as security enhancements, and optional software and driver updates. You can manually check for updates at any time by selecting Start > Help and Support > Maintain and following the on-screen instructions. Most software on the HP Web site is packaged in compressed files called SoftPaqs. Some BIOS
  • HP ProBook 6440b | HP ProBook User Guide - Windows 7 - Page 150
    Open your Internet browser, and go to http://www.hp.com/support. 3. Select your country or region. 4. Click the option for software and driver downloads, and then type your computer model number in the product box. 5. Press enter. 6. Follow the on-screen instructions. 140 Chapter 11 Software updates
  • HP ProBook 6440b | HP ProBook User Guide - Windows 7 - Page 151
    Click Exit in the lower-left corner of the screen, and follow the on-screen instructions. - or - Use the arrow keys to select File > Ignore changes and exit, that you check the HP Web site periodically for BIOS updates. 1. Open your Internet browser, go to http://www.hp.com/support, and then select
  • HP ProBook 6440b | HP ProBook User Guide - Windows 7 - Page 152
    tasks such as installing software, running utilities, or changing Windows settings. Refer to Help and Support for more information. 5. Complete the installation by following the on-screen instructions. NOTE: After an on-screen message reports a successful installation, you may delete the downloaded
  • HP ProBook 6440b | HP ProBook User Guide - Windows 7 - Page 153
    drivers 1. Open your Internet browser, go to http://www.hp.com/support, and then select your country or region. 2. Click box, at the top-right corner of the screen. Then press enter, and follow the instructions provided. Proceed to step 6. 3. Click your specific product from the models listed. 4.
  • HP ProBook 6440b | HP ProBook User Guide - Windows 7 - Page 154
    Restoring the computer to a previous state ● Recovering information using recovery tools NOTE: For detailed instructions, perform a search for these topics in Help and Support. NOTE: In case of system instability, HP recommends that you print the recovery procedures and save them for later use. 144
  • HP ProBook 6440b | HP ProBook User Guide - Windows 7 - Page 155
    in your computer. NOTE: DVDs and DVDs with double-layer (DL) support store more information than CDs, so using them for backup reduces the number > Maintenance > Backup and Restore Center. 2. Follow the on-screen instructions to back up your entire computer (select models only) or your files
  • HP ProBook 6440b | HP ProBook User Guide - Windows 7 - Page 156
    fix problems that Support HP Recovery partition. To find the partitions, select Start > Computer. NOTE: If the Windows partition and the HP guide. 3. Restart the computer, and then press f8 before the Windows operating system loads. 4. Select Repair your computer. 5. Follow the on-screen instructions
  • HP ProBook 6440b | HP ProBook User Guide - Windows 7 - Page 157
    "Using a Windows Vista operating system DVD (purchased separately)" section in this guide. 3. Turn on or restart the computer, and then press esc while www.hp.com/support, select your country or region, and follow the on-screen instructions. You can also order the DVD by calling technical support.
  • HP ProBook 6440b | HP ProBook User Guide - Windows 7 - Page 158
    5. Click Next. 6. Select Repair your computer. 7. Follow the on-screen instructions. 148 Chapter 12 Backup and recovery
  • HP ProBook 6440b | HP ProBook User Guide - Windows 7 - Page 159
    : Some of the Computer Setup menu items listed in this guide may not be supported by your computer. NOTE: An external keyboard or mouse connected main Computer Setup screen, press esc, and then follow the on-screen instructions. NOTE: You can use either a pointing device (TouchPad, pointing stick,
  • HP ProBook 6440b | HP ProBook User Guide - Windows 7 - Page 160
    changes, click the Exit icon in the lower-left corner of the screen, and then follow the on-screen instructions. - or - Use the tab key and the arrow keys to select File > Ignore changes and exit, and items listed in this chapter may not be supported by your computer. 150 Chapter 13 Computer Setup
  • HP ProBook 6440b | HP ProBook User Guide - Windows 7 - Page 161
    computer. Your changes go into effect when the computer restarts. Security menu NOTE: Some of the menu items listed in this section may not be supported by your computer. Select Setup BIOS Administrator Password To do this Set up a BIOS administrator password. Computer Setup menus 151
  • HP ProBook 6440b | HP ProBook User Guide - Windows 7 - Page 162
    ). Enter, change, or delete a BIOS administrator password. Enroll or reset HP SpareKey, which is a set of security questions and answers used if you not restarting) the computer. Enable/disable Automatic DriveLock support. Enable/disable support for Trusted Platform Module (TPM) Embedded Security,
  • HP ProBook 6440b | HP ProBook User Guide - Windows 7 - Page 163
    Enable/disable USB legacy support (enabled by default). When enabled, USB legacy support allows the following: ◦ HP QuickLook (enabled by default). ● Enable/disable Preboot Authentication on HP QuickLook Boot (enabled by default). ● Enable/disable HP QuickWeb (enabled by default). ● Enable/disable HP
  • HP ProBook 6440b | HP ProBook User Guide - Windows 7 - Page 164
    Select Built-In Device Options Port Options (all are enabled by default) 154 Chapter 13 Computer Setup To do this ● Enable/disable Wake on USB (enabled by default). ● Enable/disable Num lock state at boot (disabled by default). ● Enable/disable TXT (Intel® Trusted Execution Technology) (select
  • HP ProBook 6440b | HP ProBook User Guide - Windows 7 - Page 165
    Select Set Security Level Restore Security Defaults To do this CAUTION: Disabling the USB port also disables MultiBay devices and ExpressCard devices on the advanced port replicator. ● Enable/disable the 1394 port. ● Enable/disable the ExpressCard slot. ● Enable/disable the Smart Card slot. ●
  • HP ProBook 6440b | HP ProBook User Guide - Windows 7 - Page 166
    boot devices and drive bay locations in the following order: NOTE: Some of the boot devices and drive bay locations listed may not be supported on your computer. ● Notebook upgrade bay ● Internal hard drive ● USB diskette drive ● USB CD-ROM ● USB hard drive ● Notebook Ethernet ● Secure Digital (SD
  • HP ProBook 6440b | HP ProBook User Guide - Windows 7 - Page 167
    NOTE: An optical drive (such as a CD-ROM drive) can boot either as drive A or drive C, depending on the format of the boot CD. About the boot device order 157
  • HP ProBook 6440b | HP ProBook User Guide - Windows 7 - Page 168
    is selected next to USB legacy support. NOTE: The USB Port option must be enabled in order to use USB legacy support. It is enabled at the click Save in the lower-left corner of the screen, and then follow the on-screen instructions. - or - Use the arrow keys to select File > Save changes and exit,
  • HP ProBook 6440b | HP ProBook User Guide - Windows 7 - Page 169
    Considering boot order changes Before changing the boot order, note the following considerations: ● When the computer restarts after the boot order has been changed, the computer attempts to start using the new boot order. ● If there is more than one type of boot device, the computer attempts to
  • HP ProBook 6440b | HP ProBook User Guide - Windows 7 - Page 170
    - key. 6. To save your changes and exit Computer Setup, click Save in the lower-left corner of the screen, and then follow the on-screen instructions. - or - Use the arrow keys to select File > Save changes and exit, and then press enter. Your changes go into effect when the computer restarts
  • HP ProBook 6440b | HP ProBook User Guide - Windows 7 - Page 171
    displayed.) 5. To save your changes and exit Computer Setup, click Save in the lower-left corner of the screen, and then follow the on-screen instructions. - or - Use the arrow keys to select File > Save changes and exit, and then press enter. Your changes go into effect when the computer restarts
  • HP ProBook 6440b | HP ProBook User Guide - Windows 7 - Page 172
    and recovery of certain system software and hardware components NOTE: Support for specific features described in this section may vary, depending on system features provide further assistance with configuration management and troubleshooting, power management, and the recovery of system software
  • HP ProBook 6440b | HP ProBook User Guide - Windows 7 - Page 173
    Manager for Altiris (installed on a client computer) is used with Altiris Solutions software (installed on an administrator computer), HP Client Manager for Altiris provides increased management functionality and centralized hardware management of client devices for the following IT life-cycle
  • HP ProBook 6440b | HP ProBook User Guide - Windows 7 - Page 174
    ◦ Management of help desk tickets ◦ Remote troubleshooting ◦ Remote problem resolution ◦ Client disaster recovery ● Software and operations management ◦ Ongoing client management ◦ HP system software deployment ◦ Application self-healing (the ability to identify and repair certain application
  • HP ProBook 6440b | HP ProBook User Guide - Windows 7 - Page 175
    (Client Configuration Manager) (select models only) HP CCM (Client Configuration Manager) automates the management of software such as operating systems, programs, software updates, and content and configuration settings to ensure that each
  • HP ProBook 6440b | HP ProBook User Guide - Windows 7 - Page 176
    (System Software Manager) HP SSM (System Software Manager) lets you remotely update system-level known as a file store. Driver versions that are supported by SSM are denoted with a special icon on the HP driver download Web site and on the Support Software CD. To download the SSM utility or to
  • HP ProBook 6440b | HP ProBook User Guide - Windows 7 - Page 177
    Universal Print Driver The HP Universal Print Driver Series for Windows is a single intelligent driver that replaces individual drivers for HP networked printers. NOTE: The HP Universal Print Driver is preinstalled on select computer models only. To download the HP Universal Print Driver or obtain
  • HP ProBook 6440b | HP ProBook User Guide - Windows 7 - Page 178
    Index Symbols/Numerics 1394 cable, connecting 103 1394 devices connecting 103 stopping 103 1394 port 103 A AC adapter connecting 75 identifying 19 administrator password 123 airport security devices 88 Altiris Deployment Solutions 162 applications key, Windows 9, 10 audio devices, connecting
  • HP ProBook 6440b | HP ProBook User Guide - Windows 7 - Page 179
    WLAN connection 27 country-specific modem cable adapter 36 critical battery level 79 D deployment, software 162 device configurations 153 device drivers HP drivers 66 Microsoft drivers 66 reinstalling 66 device security 132 digital card inserting 108 removing 109 stopping 109 Disk Cleanup software
  • HP ProBook 6440b | HP ProBook User Guide - Windows 7 - Page 180
    HP Mobile Broadband Module 20 Microsoft Certificate of Authenticity 20 regulatory 20 service tag 19 SIM 20 wireless certification 20 WLAN 20 LAN Power Save 154 LAN, connecting 39 language, changing in Computer Setup 152 latch, battery release 16 legacy support connection problems 38 monitor
  • HP ProBook 6440b | HP ProBook User Guide - Windows 7 - Page 181
    HP Sparekey 152 HP Sparekey enrollment 152 password policy 152 set up BIOS administrator password 151 System IDs 152 security, wireless 25 serial number, computer 19 service 69 deployment 162 Disk Cleanup 89 Disk Defragmenter 89 HP Connection Manager 23 recovery 162 updates 163 Wireless Assistant
  • HP ProBook 6440b | HP ProBook User Guide - Windows 7 - Page 182
    HP device drivers 66 Microsoft device drivers 66 movie play 65 optical disc tray 63 optical drive detection 63 troubleshooting modem 38 troubleshooting, wireless network problems description 101 removing 102 stopping 102 USB hubs 101 USB legacy support 102, 149, 153 USB ports, identifying 13, 14, 101
  • HP ProBook 6440b | HP ProBook User Guide - Windows 7 - Page 183
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HP ProBook User Guide