HP ProBook 6550b HP ProBook User Guide - Windows 7

HP ProBook 6550b - Notebook PC Manual

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  • HP ProBook 6550b | HP ProBook User Guide - Windows 7 - Page 1
    HP ProBook User Guide
  • HP ProBook 6550b | HP ProBook User Guide - Windows 7 - Page 2
    such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. First Edition: May 2010 Document Part Number: 598170-001 Product notice This user guide describes features
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    or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety
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    iv Safety warning notice
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    28 Inserting a SIM ...28 Removing a SIM ...29 Using a Bluetooth wireless device ...31 Bluetooth and Internet Connection Sharing (ICS 31 Troubleshooting wireless connection problems 32 Cannot create a WLAN connection 32 Cannot connect to a preferred network 32 Network icon is not displayed 33 v
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    multimedia software from a disc 48 Audio ...49 Connecting external audio devices 49 Checking your audio functions 49 Video ...51 Connecting an external monitor or projector 51 Using the external monitor port 51 Using the DisplayPort 51 Optical drive (select models only) ...53 Identifying the
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    66 Setting password protection on wakeup 66 Using Power Assistant (select models only 67 Starting Power Assistant ...67 Using external AC power ...67 Connecting the AC adapter 68 Using battery power ...69 Finding battery information in Help and Support 69 Using Battery Check ...69 Displaying the
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    a hard drive in the hard drive bay 85 Replacing a drive in the upgrade bay 88 Removing the protective insert 88 Replacing a hard drive ...88 Replacing an optical drive 92 7 External devices Using a USB device ...95 Connecting a USB device 95 Removing a USB device ...96 Using USB legacy support
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    135 Determining the BIOS version 135 Downloading a BIOS update 135 Updating programs and drivers ...137 12 Backup and recovery Backing up your information ...139 Performing a recovery ...141 Using the Windows recovery tools 141 Using f11 recovery tools 142 Using a Windows 7 operating system DVD
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    Setup 155 Dynamically choosing a boot device using the F9 prompt 156 Setting HP SSM (System Software Manager 161 Using the HP Universal Print Driver (select models only 162 16 Routine care Cleaning products ...164 Cleaning procedures ...164 Cleaning the display ...164 Cleaning the sides and cover
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    Start > Control Panel > System and Security > Device Manager. You can also add hardware or modify device configurations using Device Manager. NOTE: Windows® includes the User Account Control feature to improve the security of your computer. You may be prompted for your permission or password for
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    button* Functions like the right button on an external mouse. *This table describes factory settings. To view or change pointing device preferences, select Start > Devices and Printers. Then, right-click the device representing your computer, and select Mouse settings. 2 Chapter 1 Features
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    lights (2)* (2) Power lights (2)† (3) Battery light Description ● Blue: An integrated wireless device (select models only), such as a wireless local area network (WLAN) device, the HP Mobile Broadband Module, and/or a Bluetooth® device, is on. ● Amber: All wireless devices are off. ● On: The
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    hard drive or optical drive (select models only) is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. ● On: The computer is on or HP wireless lights display the same information. The light on the wireless button is visible only when the computer is open. The wireless
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    lights (2)* (2) Power lights (2)† (3) Battery light Description ● Blue: An integrated wireless device (select models only), such as a wireless local area network (WLAN) device, the HP Mobile Broadband Module, and/or a Bluetooth® device, is on. ● Amber: All wireless devices are off. ● On: The
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    light (5) QuickLook light ● Blinking turquoise: The hard drive or optical drive (select models only) is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. ● On: The computer is on or HP QuickLook is in use. ● Blinking: When the QuickLook button is pressed, the light
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    to exit Hibernation. If the computer has stopped responding and Windows shutdown procedures are ineffective, press and hold the power button for settings, select Start > Control Panel > System and Security > Power Options. ● When the computer is off, press the button to open HP QuickLook. ● When
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    feature on or off but does not establish a wireless connection. Mutes and restores speaker sound. Decreases computer volume. Increases computer volume. Allows a fingerprint logon to Windows, instead of a password logon. Component (1) Power button 8 Chapter 1 Features Description ● When the
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    browser. Turns the wireless feature on or off but does not establish a wireless connection. Mutes and restores speaker sound. Decreases computer volume. Increases computer volume. Opens the Windows calculator function. Allows a fingerprint logon to Windows, instead of a password logon. Identifying
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    your computer. Component (1) esc key (2) fn key (3) Windows logo key (4) Windows applications key (5) Embedded numeric keypad keys (6) Function keys Description Displays system information when pressed in combination with the fn key. Executes frequently used system functions when pressed in
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    Component (1) esc key (2) fn key (3) Windows logo key (4) Windows applications key (5) Integrated numeric keypad keys (6) Function keys Front components Description Displays system information when pressed in combination with the fn key. Executes frequently used system functions when pressed in
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    Wireless light (4) Power light (5) Battery light (6) Drive light (7) Speaker Description ● Blue: An integrated wireless device (select models only), such as a wireless local area network (WLAN) device, the HP Mobile Broadband Module, and/or a Bluetooth® device, is on. ● Amber: All wireless devices
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    Secure Digital (SD) Memory Card ● SD High Capacity Memory Card ● microSD Memory Card (adapter required) ● xD-Picture Card Supports an optical drive or a hard drive. Connects an optional USB device. Connects an optional IEEE 1394 or 1394a device, such as a camcorder. Connects a modem cable. Attaches
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    (5) Serial port Left-side components Description ● MultiMediaCard ● MultiMediaCard Plus ● Secure Digital (SD) Memory Card ● SD High Capacity Memory Card ● microSD Memory Card (adapter required) ● xD-Picture Card Supports an optical drive or a hard drive. Connects an optional USB device. Connects an
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    headset, or television audio. NOTE: When a device is connected to the headphone jack, the computer speakers are disabled. Rear components jack (2) External monitor port (3) Power connector Description Connects a network cable. Connects an external VGA monitor or projector. Connects an AC adapter
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    Component (1) SIM slot (2) Battery release latch (3) Battery bay (4) Accessory battery connector (5) Docking connector (6) Vents (6) (7) Hard drive bay (8) Memory module compartment (9) Bluetooth compartment (10) Upgrade bay (11) Wireless compartment Description Contains
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    the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support. Display components NOTE: Your computer
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    receive wireless signals to communicate with wireless wide-area networks (WWAN). Send and receive wireless signals to communicate with wireless local the areas immediately around the antennas free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safety
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    Additional hardware components Component Description (1) Power cord* Connects an AC adapter to an AC outlet. (2) AC adapter Converts AC power to DC power. (3) Battery* Powers the computer when the computer is not plugged into external power. *Batteries and power cords vary in appearance by
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    Contains the Windows Product Key. You may need the Product Key to update or troubleshoot the operating system. This certificate is located inside the battery bay. ● Regulatory label-Provides regulatory information about the computer. The regulatory label is located inside the battery bay. ● Wireless
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    install networks of base stations (similar to cell phone towers) throughout large geographic areas, effectively providing coverage across entire states, regions, or even countries. ● Bluetooth® device-Creates a personal area network (PAN) to connect to other Bluetooth-enabled devices such as
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    or all wireless devices are disabled in Windows Control Panel, and no network devices are connected to a wired network. Using the wireless controls You can control the wireless devices in your computer using these features: ● Wireless button ● Wireless Assistant software (select models only) ● HP
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    to the Wireless Assistant software Help: 1. Open Wireless Assistant by clicking the wireless icon in Windows Mobility Center. 2. Click the Help button. Using HP Connection Manager (select models only) You can use HP Connection Manager to connect to WWANs using the HP Mobile Broadband device in your
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    Using operating system controls Some operating systems also offer a way to manage integrated wireless devices and the wireless connection. For example, Windows provides the Network and Sharing Center that allows you to set up a connection or network, connect to a network, manage wireless networks,
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    or cable) (1) and high-speed Internet service purchased from an Internet service provider (ISP) ● A wireless router (purchased separately) (2) ● The wireless computer (3) The following illustration shows an example of a wireless network installation that is connected to the Internet. As your network
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    , other WLAN devices can pick up unprotected signals and either connect to your network (uninvited) or capture information being sent across it. However, you can take precautions to protect your WLAN: ● Use a wireless transmitter with built-in security. Many wireless base stations, gateways, and
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    in Help and Support For a list of public WLANs near you, contact your ISP or search the Web. Web sites that list public WLANs include Cisco Internet Mobile Office Wireless Locations, Hotspotlist, and Geektools. Check with each public WLAN location for cost and connection requirements. For additional
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    computer through the operating system. 2. Close the display. 3. Disconnect all external devices connected to the computer. 4. Unplug the power cord from the AC outlet. 5. Turn the computer upside down on a flat surface, with the battery bay toward you. 28 Chapter 2 Wireless, modem, and local area
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    through the operating system. 2. Close the display. 3. Disconnect all external devices connected to the computer. 4. Unplug the power cord from the AC outlet. 5. Turn the computer upside down on a flat surface, with the battery bay toward you. 6. Remove the battery. Using HP Mobile Broadband (select
  • HP ProBook 6550b | HP ProBook User Guide - Windows 7 - Page 40
    7. Press in on the SIM (1), and then remove it from the slot (2). 8. Replace the battery. 9. Turn the computer right-side up, and then reconnect external power and external devices. 10. Turn on the computer. 30 Chapter 2 Wireless, modem, and local area network
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    between your computer and wireless devices including cellular phones, printers, cameras, and PDAs. The inability to consistently connect two or more computers to share the Internet through Bluetooth is a limitation of Bluetooth and the Windows operating system. Using a Bluetooth wireless device 31
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    or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Help and Support for more information. 1. Select Start > Control Panel > System and Security. Then in the System area, click Device Manager. 2. Click the arrow next to Network adapters to
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    SSID and network key are alphanumeric codes that you enter into your computer to identify your computer to the network. ● For a network connected to your personal wireless router, review the router user guide for instructions on setting up the same codes on both the router and the WLAN device. ● For
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    does not improve, try forcing the device to reestablish all connection values: 1. Select Start > Control Panel > Network and Internet > Network and Sharing Center. 2. Click Manage wireless networks in the left panel. A list showing the available WLANs is displayed. If you are in a hotspot where
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    or regions, a country- or region-specific modem cable adapter (purchased separately) is also required. Jacks for digital PBX systems may resemble analog telephone jacks, but they are not compatible with the modem. WARNING! Connecting the internal analog modem to a digital line can permanently
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    you must obtain a country- or region-specific modem cable adapter (purchased separately). To connect the modem to an analog telephone line that does not have an RJ-11 telephone jack, follow these steps: 1. Plug the modem cable into the modem jack (1) on the computer. 2. Plug the modem cable into the
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    modem, follow these steps: 1. Select Start > Devices and Printers. 2. Right-click the device that represents your computer, and click Modem settings. Click New. (The New Location window is displayed.) 5. In the Location name box, type a name (such as "home" or "work") for the new location setting.
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    connection problems If you experience modem connection problems telephone line supports one of supports tone dialing. To change the dialing mode in your current modem location setting, follow these steps: 1. Select Start > Devices and Printers. 2. Right-click the device displays a "No Dial Tone
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    reception, orient the circuitry end of the cable (2) toward the computer. To connect the network cable: 1. Plug the network cable into the network jack (1) on the computer. 2. Plug the other end of the cable into a network wall jack (2). WARNING! To reduce the risk of electric shock, fire, or damage
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    using one of the USB ports on the computer. A USB mouse can also be connected to the system using the ports on an optional docking device. Using the keyboard Using hotkeys Hotkeys are combinations of the fn key (1) and either the esc key (2) or one of the function keys (3). The icons on the f3
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    hard drive. The function of the fn+f3 hotkey can be changed. For example, you can set the fn +f3 hotkey to initiate Hibernation instead of Sleep. NOTE: In all Windows operating system windows, references to the sleep button apply to the fn+f3 hotkey. Switches the screen image among display devices
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    Hotkey fn+f9 fn+f10 Description Decreases the screen brightness level incrementally. Increases the screen brightness level incrementally. 42 Chapter 3 Pointing devices and keyboard
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    HP QuickLook 3 QuickLook 3 allows you to save calendar, contact, inbox, and task information from Microsoft Outlook to the hard drive of your computer. Then, when the computer is off, you can press the QuickLook button on the computer to view this information without waiting for the operating system
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    numeric keypad will not function while an external keyboard or numeric keypad is connected to the computer. Switching key functions on the embedded numeric keypad You can temporarily alternate the functions of keys on the embedded numeric keypad between their standard keyboard functions and their
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    turned back on. Can be used like the keys on an external numeric keypad. Using an optional external numeric keypad Keys on most external numeric keypads function differently according to keypad as you work: ▲ Press the num lk key on the external keypad, not on the computer. Using keypads 45
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    Your computer may include the following multimedia components: ● Optical drive for playing audio and video discs ● Integrated speakers for listening computer. Adjusting the volume You can adjust the volume using the following controls: ● Computer volume buttons: ◦ To mute or restore volume, press
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    volume level is reached. You can also tap the volume up button. ● Windows volume control: a. Click the Speakers icon in the notification area, at the far volume by clicking the Mute Speakers icon. If the Speakers icon is not displayed in the notification area, follow these steps to add it: a. Right-
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    installation wizard opens, follow the on-screen instructions. 3. Restart the computer if you are prompted to do so. NOTE: If your computer does not have an optical drive, you can connect an external optical drive (purchased separately) to one of the USB ports on the computer. 48 Chapter 4 Multimedia
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    located in Help and Support. To connect external devices such as external speakers, headphone, or a microphone, refer to the information provided with the device. For best results, remember the following tips: ● Be sure that the device cable is securely connected to the correct jack on your computer
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    NOTE: For best results when recording, speak directly into the microphone and record sound in a setting free of background noise. ▲ To confirm or change the audio settings on your computer, select Start > Control Panel > Hardware and Sound > Sound. 50 Chapter 4 Multimedia
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    an external VGA monitor or a VGA projector to the computer. The external monitor port is an analog display interface. ▲ To connect a VGA display device, connect the device cable to the external monitor port. NOTE: If a properly connected external display device does not display an image, press fn+f4
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    ▲ To connect a digital display device, connect the device cable to the DisplayPort. NOTE: If a properly connected external display device does not display an image, press fn+f4 to transfer the image to the device. Repeatedly pressing fn+f4 alternates the screen image between the computer display and
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    , be sure that your AC adapter is plugged into an external power source while playing a BD. Configuring AutoPlay 1. Select Start > Default Programs > Change AutoPlay settings. 2. Confirm that the Use AutoPlay for all media and devices check box is selected. Optical drive (select models only) 53
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    region setting on the DVD drive. The number of region changes remaining is displayed on the DVD Region tab. To change settings through the operating system: 1. Select Start > Control Panel > System and Security > Device Manager. NOTE: Windows includes the User Account Control feature to improve the
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    used in home systems usually do not support all DVD formats. Refer to the user guide that came with your DVD player for a list of supported formats. ● these steps: 1. Download or copy the source files into a folder on your hard drive. 2. Insert a blank disc into the optical drive. 3. Select Start
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    Windows Explorer, and then navigate to the folder where the source files are stored. 6. Open the folder, and then drag the files to the drive that contains the blank disc. 7. Initiate the burning process as directed by the program you have selected. For specific instructions case. Troubleshooting The
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    the System area, click Device Manager. 3. In the Device Manager window, click the plus sign (+) next to DVD/CD-ROM drives, unless a minus sign (-) is already showing. Look for an optical drive listing. 4. Right-click the optical device listing to perform the following tasks: ● Update driver software
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    Windows scans your system for installed hardware and installs any required drivers. ● Click Properties to see if the device is working properly. ◦ The Properties window provides details about the device to help you troubleshoot issues. ◦ Click the Driver tab to update, disable, or uninstall drivers
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    covered in this guide, select Start > Help and Support. The process of burning a disc does not begin, or it stops before completion ● Be sure that all other programs are closed. ● Turn off Sleep mode and Hibernation. ● Be sure that you are using the right kind of disc for your drive. See your user
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    hard drive. ● Reinstall the disc-burning device driver located in the DVD/CD-ROM drives category in Device Manager. A device driver must be reinstalled 1. Remove any discs from the optical drive. 2. Select Start > Control Panel > System and Security > Device Manager. 3. In the Device Manager window
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    To use Windows Update: 1. Select Start > All Programs > Windows Update. NOTE: If you have not previously set up windows update, you will be prompted to enter settings before you can check for updates. 2. Click Check for updates. 3. Follow the on-screen instructions. Optical drive (select models only
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    top of the display. With the preinstalled software, you can use the webcam to take a photo or record a video. You can preview the photo or video recording and save it on your computer hard drive. To access the webcam and HP Webcam software, select Start > All Programs > HP > HP Webcam. The webcam
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    tones without dramatically altering the shadows and highlights. A lower gamma setting makes grays look black, and makes dark colors even darker. For information about using the webcam, select Start > Help and Support. Webcam (select models only) 63
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    in Hibernation. NOTE: When HP 3D DriveGuard has parked a drive, the computer will not initiate Sleep or Hibernation, and the display will be turned off. Initiating and exiting Sleep The system is set at the factory to initiate Sleep after 15 minutes of inactivity when running on battery power and 30
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    the computer exits Sleep, you must enter your Windows password before your work will return to the screen. Initiating and exiting Hibernation The system is set at the factory to initiate Hibernation after 1080 minutes (18 hours) of inactivity when running on battery power, 1080 minutes (18 hours) of
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    > Control Panel > System and Security > Power Options. 2. In the left pane, click Require a password on wakeup. 3. Click Change Settings that are currently unavailable. 4. Click Require a password (recommended). NOTE: If you need to create a user account password or change your current user account
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    AC adapter provided with the computer, a replacement AC adapter provided by HP, or a compatible AC adapter purchased from HP. ● Approved AC adapter ● Optional docking device Connect the computer to external AC power under any of the following conditions: WARNING! Do not charge the computer battery
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    the following events occur: ● The computer switches to battery power. ● The display brightness is automatically decreased to save battery life. To increase display brightness, press the fn+f10 hotkey or reconnect the AC adapter. Connecting the AC adapter WARNING! To reduce the risk of electric shock
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    . NOTE: The display brightness is decreased to save battery life when you disconnect AC power. To increase display brightness, use the fn+f10 hotkey or reconnect the AC adapter. You can keep a battery in the computer or in storage, depending on how you work. Keeping the battery in the computer
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    of information, save your work and initiate Hibernation or shut down the computer through Windows before removing the battery. To insert the battery: 1. Turn the computer upside down on a flat surface, with the battery bay toward you. 2. Insert the battery (1) into the battery bay until it is seated
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    WARNING! Do not charge the computer battery while you are onboard aircraft. The battery charges whenever the computer is plugged into external power through an AC adapter, an optional power adapter, or an optional docking device. The battery charges whether the computer is off or in use, but it
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    responses can be changed using Power Options in Windows Control Panel (Start > Control Panel > System and Security > Power Options). Preferences set using Power Options do not affect lights. Identifying low battery levels When a battery that is the sole power source for the computer reaches a low
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    the power lights turn off. Resolving a low battery level when external power is available ▲ Connect one of the following devices: ● AC adapter ● Optional docking device ● Optional power adapter Resolving a low battery level when a charged battery is available 1. Turn off the computer or initiate
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    To fully charge the battery: 1. Insert the battery into the computer. 2. Connect the computer to an AC adapter, optional power adapter, optional expansion product, or optional docking device, and then plug the adapter or device into external power. The battery light on the computer turns on. 3.
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    source, but do not turn off the computer. 2. Run the computer on battery power until the battery is discharged. The battery light begins to blink when the battery has discharged to a low battery level. When the battery is discharged, the battery light turns off and the computer shuts down. Using
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    changes. Conserving battery power ● Select the Power saver power plan through Power Options under System and Security in Windows Control Panel. ● Turn off wireless and local area network (LAN) connections and exit modem applications when you are not using them. ● Disconnect external devices that are
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    notices are located in Help and Support. Replacing the battery Computer battery life varies, depending on the power management settings, programs running on the computer, display brightness, external devices connected to the computer, and other factors. Battery Check notifies you to replace the
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    the operating system, and then turns off the display and computer. Shut down the computer under any of the following conditions: ● When you need to replace the battery or access components inside the computer ● When you are connecting an external hardware device that does not connect to a USB port
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    emergency procedures in the sequence provided: ● Press and hold the power button for at least 5 seconds. ● Disconnect the computer from external power and remove the battery. Shutting down the computer 79
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    does not generate as much heat as a hard drive. To view the drives installed on the computer, select Start > Computer. NOTE: Windows includes the User Account Control feature to improve the security of your computer. You may be prompted for your permission or password for tasks such as installing
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    , observe these precautions: Before you move a computer that is connected to an external hard drive, initiate Sleep and allow the screen to clear, or properly disconnect the external hard drive. Before handling a drive, discharge static electricity by touching the unpainted metal surface of the
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    state drives. To run Disk Defragmenter: 1. Select Start > All Programs > Accessories > System Tools > Disk Defragmenter. 2. Click Defragment disk. NOTE: Windows includes the User Account Control feature to improve the security of your computer. You may be prompted for your permission or password for
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    Because solid-state drives (SSD) lack moving parts, HP 3D DriveGuard is unnecessary. NOTE: If the upgrade bay contains a hard drive, the hard drive is protected by HP 3D DriveGuard. Hard drives installed in optional docking devices or connected to USB ports are not protected by HP 3D DriveGuard. For
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    privileges for non-Administrator users. ● Determine whether a drive in the system is supported. To open the software and change settings, follow these steps: 1. In Mobility Center, click the hard drive icon to open the HP 3D DriveGuard window. - or - Select Start > Control Panel > Hardware and Sound
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    operating system. To remove a hard drive: 1. Save your work. 2. Shut down the computer and close the display. 3. Disconnect all external hardware devices connected to the computer. 4. Unplug the power cord from the AC outlet. 5. Turn the computer upside down on a flat surface, with the battery bay
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    11. Lift the hard drive (3) out of the hard drive bay. To install a hard drive: 1. Insert the hard drive into the hard drive bay (1). 2. Pull the hard drive tab (2) to the left to connect the hard drive. 3. Tighten the hard drive screws (3). 86 Chapter 6 Drives
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    on the hard drive cover with the notches on the computer. 5. Replace the cover (2). 6. Tighten the hard drive cover screws (3). 7. Replace the battery. 8. Turn the computer right-side up, and then reconnect external power and external devices. 9. Turn on the computer. Replacing a hard drive in the
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    remove the insert before inserting a drive into the upgrade bay. To remove the insert: 1. Save your work. 2. Shut down the computer and close the display. 3. Disconnect all external hardware devices connected to the computer. 4. Unplug the power cord from the AC outlet. 5. Turn the computer upside
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    remove a hard drive from the upgrade bay: 1. Save your work. 2. Shut down the computer and close the display. 3. Disconnect all external hardware devices connected to the computer. 4. Unplug the power cord from the AC outlet. 5. Turn the computer upside down on a flat surface, with the upgrade bay
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    9. Using a flat-bladed screwdriver, gently push the tab to release the hard drive (2). 10. Remove the hard drive from the upgrade bay. 90 Chapter 6 Drives
  • HP ProBook 6550b | HP ProBook User Guide - Windows 7 - Page 101
    To install a hard drive in the upgrade bay: 1. Insert the hard drive into the upgrade bay. 2. Tighten the upgrade bay screw. Replacing a drive in the upgrade bay 91
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    the power button. Then shut down the computer through the operating system. To remove an optical drive from the upgrade bay: 1. Save your work. 2. Shut down the computer and close the display. 3. Disconnect all external hardware devices connected to the computer. 4. Unplug the power cord from the
  • HP ProBook 6550b | HP ProBook User Guide - Windows 7 - Page 103
    8. Using a flat-bladed screwdriver, gently push the tab to release the optical drive (2). 9. Remove the optical drive from the upgrade bay. Replacing a drive in the upgrade bay 93
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    To install an optical drive in the upgrade bay: 1. Insert the optical drive into the upgrade bay. 2. Tighten the upgrade bay screw. 3. Replace the battery. 4. Turn the computer right-side up, and then reconnect external power and external devices. 5. Turn on the computer. 94 Chapter 6 Drives
  • HP ProBook 6550b | HP ProBook User Guide - Windows 7 - Page 105
    software, refer to the manufacturer's instructions. Your computer model has 4 USB ports, which support USB 1.0, USB 1.1, and USB 2.0 devices. An optional docking device or a USB hub provide additional USB ports that can be used with the computer. Connecting a USB device CAUTION: To prevent damage to
  • HP ProBook 6550b | HP ProBook User Guide - Windows 7 - Page 106
    esc while the "Press the ESC key for Startup Menu" message is displayed at the bottom of the screen. 2. Press f10 to enter Computer Setup. 3. Use a pointing device or the arrow keys to select System Configuration > Device Configurations. 4. To disable USB legacy support, click Disabled next to USB
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    cameras, and digital camcorders often require a 1394 connection. Some 1394 devices may require additional support software, which is usually included with the device. For more information about device-specific software, refer to the manufacturer's instructions. The 1394 port also supports IEEE
  • HP ProBook 6550b | HP ProBook User Guide - Windows 7 - Page 108
    area, at the far right of the taskbar. NOTE: To display the Safely Remove Hardware and Eject Media icon, click the Show hidden icons icon (the arrow at the left side of the notification area). 2. Click the name of the device in the list. You are prompted that it is safe to
  • HP ProBook 6550b | HP ProBook User Guide - Windows 7 - Page 109
    or printer. Some serial devices may require additional support software, which is usually included with the device. For more information about device-specific software, refer to the manufacturer's instructions. ▲ To connect a serial device, connect the device cable to the serial port on the computer
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    drive ● Hard drive module (a hard drive with an adapter attached) ● External optical drive Using optional external devices NOTE: For more information about required software and drivers, or to learn which computer port to use, refer to the manufacturer's instructions. To connect an external device
  • HP ProBook 6550b | HP ProBook User Guide - Windows 7 - Page 111
    Using a docking device The docking connector connects the computer to an optional docking device. An optional docking device provides additional ports and connectors that can be used with the computer. Using a docking device 101
  • HP ProBook 6550b | HP ProBook User Guide - Windows 7 - Page 112
    used with digital media-equipped cameras and PDAs as well as with other computers. The Media Card Reader supports the following formats: ● Memory Stick ● Memory Stick Pro ● Memory Stick Duo (adapter required) ● Memory Stick Duo Pro (adapter required) ● MultiMediaCard ● MultiMediaCard Plus ● Secure
  • HP ProBook 6550b | HP ProBook User Guide - Windows 7 - Page 113
    Reader, and then push in on the card until it is firmly seated. You will hear a sound when the device has been detected, and a menu of available options may be displayed. Removing a digital card CAUTION: To prevent loss of data or an unresponsive system, use the following procedure to safely remove
  • HP ProBook 6550b | HP ProBook User Guide - Windows 7 - Page 114
    only the software required for your device. If you are instructed by the ExpressCard manufacturer to install device drivers: ● Install only the device drivers for your operating system. ● Do not install other software, such as card services, socket services, or enablers, supplied by the ExpressCard
  • HP ProBook 6550b | HP ProBook User Guide - Windows 7 - Page 115
    card until it is firmly seated. You will hear a sound when the device has been detected, and a menu of options may be displayed. NOTE: The first time you insert an ExpressCard, a message is displayed in the notification area to let you know the device in the operating system Copying window. 2. Click
  • HP ProBook 6550b | HP ProBook User Guide - Windows 7 - Page 116
    and Support. NOTE: Your computer may look slightly different from the illustrations in this chapter. Inserting a smart card To insert a smart card: 1. Holding the smart card label-side up, gently slide the card into the smart card reader until the card is seated. 2. Follow the on-screen instructions
  • HP ProBook 6550b | HP ProBook User Guide - Windows 7 - Page 117
    ▲ Grasp the edge of the smart card, and pull it out of the smart card reader. Using smart cards (select models only) 107
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    to the empty expansion memory module slot or by upgrading the existing memory module in the primary memory module slot. WARNING! To reduce the risk of electric shock and damage to the equipment, unplug the power cord and remove all batteries before installing a memory module. CAUTION: Electrostatic
  • HP ProBook 6550b | HP ProBook User Guide - Windows 7 - Page 119
    through the operating system. 3. Disconnect all external devices connected to the computer. 4. Unplug the power cord from the AC outlet. 5. Turn the computer upside down on a flat surface. 6. Remove all batteries from the computer. 7. Loosen the memory module compartment cover screw (1). 8. Lift the
  • HP ProBook 6550b | HP ProBook User Guide - Windows 7 - Page 120
    b. Grasp the edge of the memory module (2), and gently pull the module out of the memory module slot. To protect a memory module after removal, place it in an electrostatic-safe container. 10. Insert a memory module: a. Align the notched edge (1) of the memory module with the tab in the memory
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    with the notches on the computer. 12. Close the cover (2). 13. Tighten the memory module compartment cover screw (3). 14. Replace the batteries. 15. Turn the computer right-side up, and then reconnect external power and external devices. 16. Turn on the computer. Adding or replacing a memory module
  • HP ProBook 6550b | HP ProBook User Guide - Windows 7 - Page 122
    slot To upgrade a memory module in the primary memory module slot, follow these steps: 1. Save your work. 2. system. 3. Disconnect all external devices connected to the computer. 4. Unplug the power cord from the AC outlet. 5. Turn the computer upside down on a flat surface. 6. Remove all batteries
  • HP ProBook 6550b | HP ProBook User Guide - Windows 7 - Page 123
    module (2), and gently pull the module out of the memory module slot. To protect a memory module after removal, place it in an electrostatic-safe container. Upgrading a memory module in the primary memory module slot 113
  • HP ProBook 6550b | HP ProBook User Guide - Windows 7 - Page 124
    11. Insert a memory module: a. Align the notched edge (1) of the memory module with the tab in the memory module slot. CAUTION: To prevent damage to the memory module, hold the memory module by the edges only. Do not touch the components on the memory module and do not bend the memory module. b.
  • HP ProBook 6550b | HP ProBook User Guide - Windows 7 - Page 125
    13. Close the cover. 14. Turn the computer upside down on a flat surface. 15. Tighten the 3 keyboard access screws. 16. Replace the batteries. 17. Turn the computer right-side up, and then reconnect external power and external devices. 18. Turn on the computer. Upgrading a memory module in the
  • HP ProBook 6550b | HP ProBook User Guide - Windows 7 - Page 126
    internal network adapter Unauthorized access to a Windows user account Unauthorized access to data HP ProtectTools Security Manager ● Firewall software ● Windows updates ● Drive Encryption for HP ProtectTools Unauthorized access to Computer Setup settings and other BIOS administrator password in
  • HP ProBook 6550b | HP ProBook User Guide - Windows 7 - Page 127
    set only in the Windows operating system. ● If you forget the BIOS administrator password set in Computer Setup, you can use HP SpareKey to access the utility. ● If you forget both the DriveLock user password and the DriveLock master password set in Computer Setup, the hard drive that is protected
  • HP ProBook 6550b | HP ProBook User Guide - Windows 7 - Page 128
    BIOS administrator passwords DriveLock user password TPM embedded security password Function Protects access to the internal hard drive that is protected by DriveLock, and is set under DriveLock Password during the enable process. When enabled as a BIOS administrator password, protects access to
  • HP ProBook 6550b | HP ProBook User Guide - Windows 7 - Page 129
    computer, and then press esc while the "Press the ESC key for Startup Menu" message is displayed at the bottom of the screen. 2. Press f10 to enter BIOS Setup. 3. Use a pointing device or the arrow keys to select Security > Change Password, and then press enter. 4. When prompted, type your current
  • HP ProBook 6550b | HP ProBook User Guide - Windows 7 - Page 130
    is applied to a hard drive, the hard drive can be accessed only by entering either the user password or the master password. ● The owner of the user password should be the day-to-day user of the protected hard drive. The owner of the master password may be either a system administrator or the day
  • HP ProBook 6550b | HP ProBook User Guide - Windows 7 - Page 131
    key for Startup Menu" message is displayed at the bottom of the screen. 2. Press f10 to enter BIOS Setup. 3. Use a pointing device or the arrow keys to select Security > DriveLock password, and then press enter. 4. Use a pointing device to click the hard drive instructions. - or - Use the arrow keys
  • HP ProBook 6550b | HP ProBook User Guide - Windows 7 - Page 132
    Entering a DriveLock password Be sure that the hard drive is inserted into the computer (not into an optional docking device or external MultiBay). At the DriveLock Password prompt, type your user or master password (using the same kind of keys you used to set the password), and then press enter.
  • HP ProBook 6550b | HP ProBook User Guide - Windows 7 - Page 133
    is displayed at the bottom of the screen. 2. Press f10 to enter BIOS Setup. 3. Use a pointing device or the arrow keys to select Security > DriveLock password, and then press enter. 4. Use a pointing device to select an internal hard drive. - or - Use the arrow keys to select an internal hard drive
  • HP ProBook 6550b | HP ProBook User Guide - Windows 7 - Page 134
    the ESC key for Startup Menu" message is displayed at the bottom of the screen. 2. Press f10 to enter BIOS Setup. 3. Use a pointing device or the arrow keys to select Security > DriveLock password, and then press enter. 4. Use a pointing device or the arrow keys to select an internal hard drive, and
  • HP ProBook 6550b | HP ProBook User Guide - Windows 7 - Page 135
    Menu" message is displayed at the bottom of the screen. 2. Press f10 to enter BIOS Setup. 3. Use a pointing device or the arrow keys to select Security > Automatic DriveLock, and then press enter. 4. Use a pointing device or the arrow keys to select an internal hard drive, and then press enter
  • HP ProBook 6550b | HP ProBook User Guide - Windows 7 - Page 136
    Built-In Device Options ● Port Options To disable or reenable system devices in Computer Setup, follow these steps: 1. Turn on or restart the computer, and then press esc while the "Press the ESC key for Startup Menu" message is displayed at the bottom of the screen. 2. Press f10 to enter BIOS Setup
  • HP ProBook 6550b | HP ProBook User Guide - Windows 7 - Page 137
    Startup Menu" message is displayed at the bottom of the screen. 2. Press f10 to enter BIOS Setup. 3. Use a pointing device or the arrow keys to select Security > System IDs, and then press enter. 4. Use a pointing device or the arrow keys to select Notebook Asset Tag or Notebook Ownership Tag, and
  • HP ProBook 6550b | HP ProBook User Guide - Windows 7 - Page 138
    the computer to computer viruses. Computer viruses can disable the operating system, programs, or utilities, or cause them to function abnormally. Services > Total Protection. If the software is preloaded, select Start > All Programs > HP Software Setup, and then follow the on-screen instructions
  • HP ProBook 6550b | HP ProBook User Guide - Windows 7 - Page 139
    Programs > McAfee > Managing Services > Total Protection. Firewall features refer to the software manufacturer's instructions. These instructions may be provided with the software problem, reconfigure the firewall as necessary, and adjust the policies and settings of other intrusion detection systems
  • HP ProBook 6550b | HP ProBook User Guide - Windows 7 - Page 140
    be sure that all available updates are installed on the computer, observe these guidelines: ● Run Windows Update monthly to install the latest software from Microsoft. ● Obtain updates, as they are released, from the Microsoft Web site and through the updates link in Help and Support. 130 Chapter 10
  • HP ProBook 6550b | HP ProBook User Guide - Windows 7 - Page 141
    software can be accessed through Windows Control Panel. It provides security features that help protect against unauthorized access to the computer, networks, and critical data. For more information, refer to the HP ProtectTools software Help. Using HP ProtectTools Security Manager (select models
  • HP ProBook 6550b | HP ProBook User Guide - Windows 7 - Page 142
    act as a deterrent, but it may not prevent the computer from being mishandled or stolen. 1. Loop the security cable around a secured object. 2. Insert the key (1) into the cable lock (2). 3. Insert the cable lock into the security cable slot on the computer (3), and then lock the cable lock with the
  • HP ProBook 6550b | HP ProBook User Guide - Windows 7 - Page 143
    , and optional software and driver updates. You can manually check for updates at any time by selecting Start > Help and Support > Maintain and following the on-screen instructions. Most software on the HP Web site is packaged in compressed files called SoftPaqs. Some BIOS updates may be packaged in
  • HP ProBook 6550b | HP ProBook User Guide - Windows 7 - Page 144
    5. Press enter. 6. Follow the on-screen instructions. 134 Chapter 11 Software updates
  • HP ProBook 6550b | HP ProBook User Guide - Windows 7 - Page 145
    external power using the AC adapter. Do not download or install a BIOS update while the computer is running on battery power, docked in an optional docking device, or connected to an optional power source. During the download and installation, follow these instructions: Do not disconnect power
  • HP ProBook 6550b | HP ProBook User Guide - Windows 7 - Page 146
    system BIOS updates. BIOS installation procedures vary. Follow any on-screen instructions that are displayed after the download is complete. If no instructions are displayed, follow these steps: 1. Open Windows Explorer by selecting Start > Computer. 2. Double-click your hard drive designation
  • HP ProBook 6550b | HP ProBook User Guide - Windows 7 - Page 147
    of updates is displayed, click an update to open a window containing additional information. 6. Click Download. 7. Click Run to install the updated software without downloading the file. - or - Click Save to save the file to your computer. When prompted, select a storage location on your hard drive
  • HP ProBook 6550b | HP ProBook User Guide - Windows 7 - Page 148
    and recovery To protect your information, use Windows® Backup and Restore to back up individual files and folders, back up your entire hard drive (select models only), create system repair discs (select models only), or create system restore points. In case of system failure, you can use the backup
  • HP ProBook 6550b | HP ProBook User Guide - Windows 7 - Page 149
    computer and repair the operating system in case of system instability or failure. Your initial and subsequent backups allow you to restore your data and settings if a failure occurs. You can back up your information to an optional external hard drive, a network drive, or discs. Note the following
  • HP ProBook 6550b | HP ProBook User Guide - Windows 7 - Page 150
    NOTE: Windows® includes the User Account Control feature to improve the security of your computer. You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Help and Support for more information. 140 Chapter
  • HP ProBook 6550b | HP ProBook User Guide - Windows 7 - Page 151
    2. Follow the on-screen instructions to recover your system settings, your computer (select models only), or your files. NOTE: Windows includes the User Account Control feature to improve the security of your computer. You may be prompted for your permission or password for tasks such as installing
  • HP ProBook 6550b | HP ProBook User Guide - Windows 7 - Page 152
    -screen instructions. You can also order the DVD by calling technical support. For contact information, refer to the Worldwide Telephone Numbers booklet included with the computer. CAUTION: Using a Windows 7 operating system DVD completely erases hard drive contents and reformats the hard drive. All
  • HP ProBook 6550b | HP ProBook User Guide - Windows 7 - Page 153
    6. Select Repair your computer. 7. Follow the on-screen instructions. Performing a recovery 143
  • HP ProBook 6550b | HP ProBook User Guide - Windows 7 - Page 154
    is a preinstalled, ROM-based utility that can be used even when the operating system is not working or will not load. NOTE: Some of the Computer Setup menu items listed in this guide may not be supported by your computer. NOTE: An external keyboard or mouse connected to a USB port can be used with
  • HP ProBook 6550b | HP ProBook User Guide - Windows 7 - Page 155
    then follow the on-screen instructions. - or - Use the tab key and the arrow keys to select File > Save changes and exit, and then press enter. Your changes go into effect when the computer restarts. Restoring factory settings in Computer Setup NOTE: Hard drive mode, password settings, and security
  • HP ProBook 6550b | HP ProBook User Guide - Windows 7 - Page 156
    -test on any hard drive in the system. ● Memory Test-Runs a comprehensive test on any memory installed in the computer. ● Battery Test-Runs a comprehensive test on any batteries installed in the computer. ● Error Log-Displays a log file if any errors have occurred. Restore the BIOS security settings
  • HP ProBook 6550b | HP ProBook User Guide - Windows 7 - Page 157
    or delete a BIOS administrator password. Enroll or reset HP SpareKey, which is a set of security questions and answers used if you forget your password. ● Enable/disable DriveLock on any computer hard drive (enabled by default). ● Change a DriveLock user password or master password. NOTE: DriveLock
  • HP ProBook 6550b | HP ProBook User Guide - Windows 7 - Page 158
    ). When enabled, USB legacy support allows the following: ◦ Use of a USB keyboard in Computer Setup even when a Windows® operating system is not running ◦ Startup from bootable USB devices, including a hard drive, diskette drive, or optical drive connected by a USB port to the computer ● Select
  • HP ProBook 6550b | HP ProBook User Guide - Windows 7 - Page 159
    wireless button state (enabled by default). ● Enable/disable embedded WLAN device radio (select models only; enabled by default). ● Enable/disable the Network Interface Controller (LAN) (enabled by default). ● Enable/disable the embedded Bluetooth® device the Notebook Upgrade Bay device (enabled
  • HP ProBook 6550b | HP ProBook User Guide - Windows 7 - Page 160
    Restore Security Defaults To do this ● Enable/disable the 1394 port. ● Enable/disable the ExpressCard slot. ● Enable/disable the smart card slot. ● Enable/disable the eSATA/USB port. Change, view, or hide security levels for all BIOS menu items. Restore the default security settings. 150 Chapter
  • HP ProBook 6550b | HP ProBook User Guide - Windows 7 - Page 161
    of the boot devices and drive bay locations listed may not be supported on your computer. ● Notebook upgrade bay ● Internal hard drive ● USB diskette drive ● USB CD-ROM ● USB hard drive ● Notebook Ethernet ● Secure Digital (SD) Memory Card ● Docking station upgrade bay ● External SATA drive You can
  • HP ProBook 6550b | HP ProBook User Guide - Windows 7 - Page 162
    NOTE: An optical drive (such as a CD-ROM drive) can boot either as drive A or drive C, depending on the format of the boot CD. 152 Chapter 14 MultiBoot
  • HP ProBook 6550b | HP ProBook User Guide - Windows 7 - Page 163
    bootable media in USB drives or in drives inserted into an optional docking device (select models only), use a pointing device or the arrow keys to select System Configuration > Device Configurations. Confirm that Enabled is selected next to USB legacy support. NOTE: The USB Port option must be
  • HP ProBook 6550b | HP ProBook User Guide - Windows 7 - Page 164
    is connected to an optional docking device (select models only) that contains a hard drive, this hard drive will be shown in the boot order as a USB hard drive. If the system attempts to boot from this USB hard drive and fails, it will not attempt to boot to the hard drive in the hard drive bay
  • HP ProBook 6550b | HP ProBook User Guide - Windows 7 - Page 165
    the computer, and then press esc while the "Press the ESC key for Startup Menu" message is displayed at the bottom of the screen. 2. Press f10 to enter BIOS Setup. 3. Use a pointing device or the arrow keys to select System Configuration > Boot Options. Confirm that Enabled is selected next to
  • HP ProBook 6550b | HP ProBook User Guide - Windows 7 - Page 166
    the computer, and then press esc while the "Press the ESC key for Startup Menu" message is displayed at the bottom of the screen. 2. Press f10 to enter BIOS Setup. 3. Use a pointing device or the arrow keys to select System Configuration > Boot Options, and then press enter. 4. In the Express Boot
  • HP ProBook 6550b | HP ProBook User Guide - Windows 7 - Page 167
    client (user) desktop, workstation, notebook, and tablet computers in a networked environment. Client management includes the following key capabilities and features: ● Initial software image deployment ● Remote system software installation ● Software management and updates ● ROM updates ● Tracking
  • HP ProBook 6550b | HP ProBook User Guide - Windows 7 - Page 168
    ● Remote updating of system software such as device drivers and the system BIOS NOTE: Additional functionality can be added when HP Client Manager asset tracking ● System software deployment and migration ◦ Windows® migration ◦ System deployment ◦ Personality (personal user settings) migration 158
  • HP ProBook 6550b | HP ProBook User Guide - Windows 7 - Page 169
    Manager for Altiris is available for download from the HP Web site. When Altiris Solutions software is used in conjunction with HP System Software Manager or HP Client Manager for Altiris, administrators can also update the system BIOS and device driver software from a central console. Using Client
  • HP ProBook 6550b | HP ProBook User Guide - Windows 7 - Page 170
    any location ● Integrate CCM with help desks and other system management tools for seamless operations ● Leverage a common infrastructure for management of software and content on standard computing devices across any network for all enterprise users ● Scale to meet enterprise needs 160 Chapter 15
  • HP ProBook 6550b | HP ProBook User Guide - Windows 7 - Page 171
    systems simultaneously. When executed on a client computer, SSM detects versions of both hardware and software, and then updates designated software from a central repository, known as a file store. Driver versions that are supported by SSM are denoted with a special icon on the HP driver download
  • HP ProBook 6550b | HP ProBook User Guide - Windows 7 - Page 172
    select models only) The HP Universal Print Driver Series for Windows is a single intelligent driver that replaces individual drivers for HP networked printers. NOTE: The HP Universal Print Driver is preinstalled on select computer models only. To download the HP Universal Print Driver or obtain more
  • HP ProBook 6550b | HP ProBook User Guide - Windows 7 - Page 173
    16 Routine care 163
  • HP ProBook 6550b | HP ProBook User Guide - Windows 7 - Page 174
    external devices. display lid. Cleaning the sides and cover To clean and disinfect the sides and cover, use a soft microfiber cloth or chamois moistened with one of the cleaning solutions listed previously or use an acceptable germicidal disposable wipe. NOTE: When cleaning the cover of the notebook
  • HP ProBook 6550b | HP ProBook User Guide - Windows 7 - Page 175
    soft microfiber cloth or chamois moistened with one of the cleaning solutions listed previously or use an acceptable germicidal disposable wipe. ● To prevent keys from sticking and to remove dust, lint, and particles from the keyboard, use a can of compressed air with a straw extension. WARNING! To
  • HP ProBook 6550b | HP ProBook User Guide - Windows 7 - Page 176
    release latch 16, 70 battery temperature 77 bays battery 16, 20 hard drive 16 upgrade drive 16 BD copying 55 creating 55 playing 53 removing 56 BIOS administrator password 146 BIOS update downloading 135 installing 136 Bluetooth compartment, identifying 16 Bluetooth device 21 Bluetooth label 20 boot
  • HP ProBook 6550b | HP ProBook User Guide - Windows 7 - Page 177
    battery level 72 D deployment, software 157 device configurations 148 device drivers HP drivers 60 Microsoft drivers 60 reinstalling 60 device security 126 digital card inserting 102 removing 103 Disk Cleanup software 82 Disk Defragmenter software 82 disk sanitizer 147 diskette drive 100 display
  • HP ProBook 6550b | HP ProBook User Guide - Windows 7 - Page 178
    11, 17 wireless 3, 5, 12 logical drive designations 154 low battery level 72 modem approval label 20 modem cable connecting 35 country- or region-specific cable adapter 36 noise suppression circuitry 35 modem software setting/adding location 36 travel connection problems 38 monitor port, external
  • HP ProBook 6550b | HP ProBook User Guide - Windows 7 - Page 179
    16, 28 smart card defined 106 inserting 106 removing 106 software BIOS update 135 deployment 157 Disk Cleanup 82 Disk Defragmenter 82 HP Connection Manager 23 recovery 157 updates 158 Wireless Assistant 23 speaker, identifying 12 storing battery 77 System Configuration menu 147 system date and time
  • HP ProBook 6550b | HP ProBook User Guide - Windows 7 - Page 180
    78 updates, software 158 upgrade bay identifying 13 replacing a hard drive 88 replacing an optical drive 92 USB cable, connecting 95 USB devices connecting 95 description 95 removing 96 USB hubs 95 USB legacy support 96, 144, 148 USB port, identifying 13 USB ports, identifying 14, 95 user password
  • HP ProBook 6550b | HP ProBook User Guide - Windows 7 - Page 181
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HP ProBook User Guide