HP ProBook 6555b HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint
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- HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 1
HP ProBook 6455b Notebook PC HP ProBook 6555b Notebook PC HP ProBook 6450b Notebook PC HP ProBook 6550b Notebook PC Maintenance and Service Guide - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 2
Corporation in the U.S. and other countries. Microsoft, Windows, and Windows Vista are U.S. registered trademarks of Microsoft Corporation. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 3
or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 4
iv Safety warning notice - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 5
components ...15 Display components 15 Keys ...16 Pointing devices ...18 Buttons and fingerprint reader 19 Lights ...22 Front components ...26 Right parts catalog 34 Service tag ...34 Computer major components 35 Display assembly components 48 Cable Kit ...50 Mass storage devices ...51 Plastics - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 6
guidelines 75 Workstation guidelines 75 Equipment guidelines 76 Component replacement procedures 77 Service tag ...77 Computer feet ...78 Battery ...79 SIM ...80 Bluetooth module ...81 Mass storage device 83 Expansion memory module 86 WLAN module ...88 WWAN module ...92 Optical drive ...94 - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 7
Setup menus 156 File menu 156 Diagnostics menu 157 System Configuration menu 158 Computer Setup in Windows Vista 161 Starting Computer Setup 161 Using Computer Setup 161 Navigating and selecting in Computer Setup 161 Restoring factory settings in Computer Setup 162 Computer Setup menus 163 - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 8
in Windows XP 191 Overview ...191 Backing up your information 191 Performing a recovery 192 Recovering your information 192 Recovering the operating system and programs 192 Linux backup and recovery ...194 8 Connector pin assignments 195 1394 ...195 Audio-in (microphone) ...195 Audio-out - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 9
PC HP ProBook 6450b Notebook PC HP ProBook 6555b Notebook PC √ HP ProBook 6455b Notebook PC √ HP ProBook 6550b Notebook PC √ HP ProBook 6450b Notebook PC √ AMD Phenom II Quad-Core Mobile √ √ Processor N950 (2.1 GHz, 35W, 2 MB L2 cache) AMD Phenom II Quad-Core Mobile √ √ Processor N930 - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 10
Chipset Graphics Description HP ProBook 6555b Notebook PC HP ProBook 6455b Notebook PC HP ProBook 6550b Notebook PC HP ProBook 6450b Notebook PC AMD Athlon II Dual-Core Processor √ √ P340 (2.2 GHz, 25W, 1 MB L2 cache) AMD Athlon II Dual-Core Processor √ √ for Notebook PCs P320 (2.1 GHz - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 11
Category Panels Description HP ProBook 6555b Notebook PC HP ProBook 6455b Notebook PC HP ProBook 6550b Notebook PC HP ProBook 6450b Notebook PC Supports dual-display ports through √ √ √ √ docking station Supports HP Privacy Filter √ √ √ √ Supports 16×9 aspect ratio display √ √ √ √ - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 12
Category Memory Mass storage devices Description HP ProBook 6555b Notebook PC HP ProBook 6455b Notebook PC HP ProBook 6550b Notebook PC HP ProBook 6450b Notebook PC 14.0" HD LED AG with webcam √ √ (1366x768) WWAN 14.0" HD LED BV with webcam √ (1366x768) WWAN 14.0" HD+ LED AG with webcam - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 13
Audio Webcam Modem Description HP ProBook 6555b Notebook PC HP ProBook 6455b Notebook PC HP ProBook 6550b Notebook PC HP ProBook 6450b Notebook PC Supports webcam IDT 92HD75B high-definition audio √ √ √ √ Stereo speakers (2) √ √ √ √ Integrated 2-megapixel camera with √ √ √ √ - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 14
Category Ethernet Wireless Description HP ProBook 6555b Notebook PC HP ProBook 6455b Notebook PC HP ProBook 6550b Notebook PC HP ProBook 6450b Notebook PC Marvell 88E8059 10/100/1000 √ √ network interface card (NIC) 82577LC non-vPro (HM57) √ √ 82577LM vPro (QM57) √ √ Intel Ethernet - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 15
HP ProBook 6555b Notebook PC HP ProBook 6455b Notebook PC HP ProBook 6550b Notebook PC HP ProBook 6450b Notebook PC Integrated wireless personal-area √ √ √ √ network (WPAN) options via Bluetooth® module External media ExpressCard/54 slot cards √ √ √ √ Media Card Reader supporting - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 16
Category Description HP ProBook 6555b Notebook PC HP ProBook 6455b Notebook PC HP ProBook 6550b Notebook PC HP ProBook 6450b Notebook PC RJ-45 (Ethernet, includes link and √ √ √ √ activity lights) Serial √ Stereo headphone √ √ √ √ Stereo microphone √ √ √ √ USB v. 2.0 √ √ √ - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 17
Category Security Description HP ProBook 6555b Notebook PC HP ProBook 6455b Notebook PC HP ProBook 6550b Notebook PC HP ProBook 6450b Notebook PC Supports 12-cell Ultra Capacity √ √ √ √ Battery Supports HP Fast Charge √ √ √ √ Technology Security cable slot √ √ √ √ Trusted - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 18
HP ProBook 6555b Notebook PC HP ProBook 6455b Notebook PC HP ProBook 6550b Notebook PC HP ProBook 6450b Notebook PC Preinstalled without √ √ √ √ Microsoft® Office: ● Windows® 7 Home Premium 64 ● Windows 7 Home Premium 32 ● Windows 7 Pro 64 ● Windows 7 Pro 32 ● Windows Vista® Business - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 19
Description HP ProBook 6555b Notebook PC HP ProBook 6455b Notebook PC HP ProBook 6550b Notebook PC HP ProBook 6450b Notebook PC Preinstalled with Microsoft √ √ √ √ Office: ● Windows 7 Home Basic 32 ● Windows 7 Home Premium 64 ● Windows 7 Home Premium 32 ● Windows 7 Pro 64 ● Windows - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 20
6555b Notebook PC HP ProBook 6455b Notebook PC HP ProBook 6550b Notebook PC HP ProBook 6450b Notebook PC Restore Media (OSDVD): √ √ √ √ ● Windows 7 Home Basic 32 ● Windows 7 Home Premium 64 ● Windows 7 Home Premium 32 ● Windows 7 Pro 64 ● Windows 7 Pro 32 ● Windows Vista Business - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 21
Enterprise 32 ● Windows Vista Enterprise 64 End-user replaceable parts: AC adapter Battery (system) Hard drive Memory module Optical drive SIM WLAN module WPAN module WWAN module HP ProBook 6555b Notebook PC HP ProBook 6455b Notebook PC HP ProBook 6550b Notebook PC HP ProBook 6450b Notebook PC - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 22
using Device Manager. NOTE: Windows includes the User Account Control feature to improve the security of your computer. You may be prompted for your permission or password for tasks such as installing applications, running utilities, or changing Windows settings. Refer to Help and Support for - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 23
wireless local area networks (WLAN). (4) Webcam light (select models only) On: The webcam is in use. (5) Webcam (select models only) Records audio and video and captures still photographs. (6) Internal display switch Turns off the display or initiates the Sleep state (Windows 7 and Windows - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 24
most closely matches your computer. Item Component (1) esc key (2) fn key (3) Windows logo key (4) Windows applications key (5) Integrated numeric keypad keys (6) Function keys Description Displays system information when pressed in combination with the fn key. Executes frequently used - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 25
information when pressed in combination with the fn key. Executes frequently used system functions when pressed in combination with a function key or the esc key. Displays the Windows Start menu. Displays a shortcut menu for items beneath the pointer. Can be used like the keys on an external numeric - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 26
Moves the pointer and selects or activates items on the screen. (4) Left TouchPad button* Functions like the left button on factory settings. To view or change pointing device preferences: ● In Windows 7 and Windows Vista: Select Start > Control Panel > Hardware and Sound > Mouse. ● In Windows - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 27
the computer. To learn more about your power settings, select one of the following: ● In Windows 7 and Windows Vista: select Start > Control Panel > System and Maintenance > Power Options. ● In Windows XP: select Start > Control Panel > Performance and Maintenance > Power Options. Top components 19 - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 28
browser. Turns the wireless feature on or off but does not establish a wireless connection. Mutes and restores speaker sound. Decreases computer volume. Increases computer volume. Opens the Windows calculator feature. Allows a fingerprint logon to Windows, instead of a password logon. 20 Chapter - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 29
the button to open the default Web browser. Turns the wireless feature on or off but does not establish a wireless connection. Mutes and restores speaker sound. Decreases computer volume. Increases computer volume. Allows a fingerprint logon to Windows, instead of a password logon. Top components 21 - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 30
Blue: An integrated wireless device, such as a WLAN device, the HP Mobile Broadband Module (select models only), and/or a Bluetooth device, is on. ● Amber: All wireless devices are off. ● On: The computer is on. ● Blinking: The computer is in the Sleep state (Windows 7 and Windows Vista) or Standby - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 31
battery level. ● Blinking turquoise: The hard drive or optical drive (select models only) is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. ● On: The computer is on. ● Off: The computer is off or in the Sleep state (Windows 7 and Windows Vista) or Standby (Windows - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 32
only), and/or a Bluetooth device, is on. ● Amber: All wireless devices are off. ● On: The computer is on. ● Blinking: The computer is in the Sleep state (Windows 7 and Windows Vista) or Standby (Windows XP). ● Off: The computer is off or in Hibernation. ● Amber: A battery is charging. ● Turquoise - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 33
Description ● Blinking turquoise: The hard drive or optical drive (select models only) is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. ● On: The computer is on. ● Off: The computer is off or in the Sleep state (Windows 7 and Windows Vista) or Standby (Windows XP - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 34
only), and/or a Bluetooth device, is on. ● Amber: All wireless devices are off. ● On: The computer is on. ● Blinking: The computer is in the Sleep state (Windows 7 and Windows Vista) or Standby (Windows XP). ● Off: The computer is off or in Hibernation. ● Amber: A battery is charging. ● Turquoise - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 35
Card ● Secure Digital (SD) High Capacity Memory Card ● micro Secure Digital (SD) Memory Card (adapter required) ● xD-Picture Card Supports an optical drive or a hard drive. Connects an optional USB device. Connects an optional IEEE 1394 or 1394a device, such as a camcorder. Connects an optional - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 36
Card ● Secure Digital (SD) High Capacity Memory Card ● micro Secure Digital (SD) Memory Card (adapter required) ● xD-Picture Card Supports an optical drive or a hard drive. Connects an optional USB device. Connects an optional IEEE 1394 or 1394a device, such as a camcorder. Connects a modem cable - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 37
optional USB devices. Supports optional ExpressCards. Connects an optional computer headset microphone, stereo array microphone, or monaural microphone. Produces sound when connected to optional powered stereo speakers, headphones, ear buds, a headset, or television audio. NOTE: When a device is - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 38
optional USB devices. Supports optional smart cards and Java™ Cards. Connects an optional computer headset microphone, stereo array microphone, or monaural microphone. Produces sound when connected to optional powered stereo speakers, headphones, ear buds, a headset, or television audio. NOTE: When - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 39
being mishandled or stolen. Connects a modem cable. Connects a network cable. Connects an external VGA monitor or projector. Connects an AC adapter. item Component (1) RJ-45 (network) jack (2) External monitor port (3) Power connector Description Connects a network cable. Connects an external VGA - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 40
drive bay (8) Memory module compartment Description Holds the battery. Contains a wireless subscriber identity module (SIM) (select models only). The SIM slot is located inside the battery bay. Releases the battery from the battery bay. Connects an optional docking device. Connects an optional - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 41
(10) Bluetooth compartment Description Contains an HP Mobile Broadband Module (select models only). NOTE: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 42
the computer serial number and model description provided on the service tag: NOTE: The computer battery must be removed to access the service tag. (1) Product name: This is the product name affixed to the front of the device. (2) Serial number (s/n): This is an alphanumeric identifier that is - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 43
Computer major components Item Description Spare part number (1) Display assembly (includes 3 WLAN antenna transceivers and cables, microphones, nameplate, and logo): For use only on HP Compaq 6555b and 6550b Notebook PC models Computer major components 35 - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 44
cables) 15.6" HD+ LED WVA AG with webcam (1600×900) with WWAN capability (includes 2 WWAN antenna cables) 613370-001 For use only on HP Compaq 6455b and 6450b Notebook PC models 14.0" HD LED AG (1366×768) 613372-001 14.0" HD+ LED AG (1600×900) 613376-001 14.0" HD LED AG (1366×768 - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 45
Slovakia 613385-211 For use in Denmark 613385-081 For use in Europe 613385-A81 For use in France 613385-051 For use in French Canada 613385-121 For use in Germany 613385-041 For use in Greece 613385-DJ1 For use in Hungary 613385-211 For use in Iceland 613385 - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 46
Slovakia 613386-A81 For use in Denmark 613386-081 For use in Europe 613386-DW1 For use in France 613386-051 For use in French Canada 613386-121 For use in Germany 613386-041 For use in Greece 613386-DJ1 For use in Hungary 613386-211 For use in Iceland 613386 - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 47
Slovakia 613332-A81 For use in Denmark 613332-081 For use in Europe 613332-DW1 For use in France 613332-051 For use in French Canada 613332-121 For use in Germany 613332-041 For use in Greece 613332-DJ1 For use in Hungary 613332-211 For use in Iceland 613332 - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 48
Slovakia 613384-A81 For use in Denmark 613384-081 For use in Europe 613384-DW1 For use in France 613384-051 For use in French Canada 613384-121 For use in Germany 613384-041 For use in Greece 613384-DJ1 For use in Hungary 613384-211 For use in Iceland 613384 - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 49
with a 15.6-in display assembly and a fingerprint reader (includes fingerprint reader board and cable) 613339-001 (6) (7) device cover Memory module compartment cover Bluetooth module compartment cover Wireless HP Compaq 6555b and 6455b computer models: AMD Phenom II Quad-Core Mobile N930 - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 50
N620 2.8-GHz processor (35W, 2-MB L2 cache) 594166-001 AMD Turion II Dual-Core Mobile P520 2.3-GHz processor (25W, 2-MB L2 cache) 594173-001 AMD Athlon II Dual-Core P320 2.1-GHz processor (25W, 1-MB L2 cache) 594165-001 For use only on HP Compaq 6550b and 6450 computer models: Intel Core i7 - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 51
button TouchPad 613334-001 Fingerprint reader board (not factory-installed on select models only) 534043-001 Smart Card Reader HF (not illustrated, factory System board (includes replacement thermal material): For use only on HP Compaq 6555b graphics subsystem with UMA memory in 616787-001 Russia - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 52
the People's Republic of China For use only on computer models equipped with a graphics subsystem with UMA memory and WWAN capability in the People's Republic of China 616790-001 For use only on HP Compaq 6550b and 6450b computer models For use only on computer models equipped with an Intel HM57 - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 53
graphics subsystem with UMA memory and WWAN capability in base enclosure screw covers, and 8 display bezel screw covers) Battery: 9-cell, 93-WH battery 6-cell, 55-WH battery 6-cell, 51-WH battery (for use only on HP Compaq 6555b and 6455b computer models) 6-cell, 51-WH battery (for use only on HP - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 54
(for use only on HP Compaq 6550b and 6450b Bluetooth module cable. The Bluetooth module cable is included in the Cable Kit, spare part numbers 613352-001. HSPA EV-DO WWAN module 531993-001 WLAN module: Broadcom 4322 802.11 a/b/g WLAN module for use in Antigua and Barbuda, Barbados, Belize, Canada - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 55
-N 1000 802.11 b/g/n 1×2 WLAN module 593530-001 Intel Centrino Wireless-N 1000 802.11 b/g 1×2 WLAN module 593531-001 Intel 6200 802.11a/g/n WLAN module for use in Antigua and Barbuda, Barbados, Belize, 518434-001 Canada, the Cayman Islands, Guam, Puerto Rico, Trinidad and Tobago, the U.S. Virgin - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 56
-001 Display Hinge Kit (includes left and right display hinges) For use only on HP Compaq 6555b and 6545b computer models equipped with a 15.6- 583232-001 in display assembly For use only on HP Compaq 6555b and 6545b computer models equipped with a 14.0- 583959-001 in display assembly For use - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 57
Item (4) (5) (6) (7) (8) Description Spare part number For use only on HP Compaq 6550b and 6540b computer models equipped with a 14.0- 613327-001 in display assembly Display Cable Kit: For use only on computer models equipped with a - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 58
Cable Kit Item (1) (2) (3) Description Cable kit TouchPad board cable Bluetooth module cable Modem module cable (includes RJ-11 connector) Spare part number 613352-001 50 Chapter 3 Illustrated parts catalog - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 59
Mass storage devices Item (1) (2) (3) Description Spare part number Hard drive (includes cable adapter, bracket, and 4 isolators): -001 Solid-state drive (includes cable adapter, bracket, and 4 isolators): 160-GB solid-state drive (for use only on HP Compaq 6550b and 6450b computer models) - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 60
Item Description For use only with HP Compaq 6555b and 6455b computer models For use only with HP Compaq 6550 and 6450 computer models Spare part number 583251-001 613682-001 52 Chapter 3 Illustrated parts catalog - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 61
a 14.0-in display assembly ExpressCard slot bezel Mass storage device cover (includes 2 captive screws) Memory module compartment cover (includes 1 captive screw) Bluetooth module compartment cover (includes 1 captive screw) Wireless module compartment cover (includes 2 captive screws) Optical drive - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 62
Miscellaneous parts Description AC adapter: 90-W PFC HP Smart adapter 90-W PFC EM HP Smart adapter 65-W PFC RC/V HP Smart adapter 65-W PFC RC/V EM HP Smart adapter Power cord: For use in Argentina For use in Brazil For use in Denmark For use in Europe, the Middle East, and Africa For use - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 63
-111 490371-201 490371-AR1 490371-BB1 490371-D01 510100-001 510100-011 518434-001 RTC battery (includes cable and double-sided tape) 6-cell, 47-WH battery 6-cell, 55-WH battery Power cord for use in Canada, Mexico, and the United States Power cord for use in Europe, the Middle East, and Africa - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 64
factory-installed on select models only) Bluetooth module 582564-001 NOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetooth in display assembly). Broadcom 4312G 802.11b/g WiFi Adapter module for use in Canada, the Cayman Islands, Guam, Puerto Rico, the - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 65
on HP Compaq 6555b and 6454b computer models equipped with a 15.6-in display assembly (includes left and right hinges) Latch Kit (includes battery eject cable) 9-cell, 93-WH battery 14.0-in, High-Definition, BrightView, LED, SVA, LVDS display panel Intel Centrino Wireless-N 1000 802.11 b/g/n 1×2 - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 66
and Barbuda, Barbados, Belize, Canada, the Cayman Islands, Guam, Puerto Rico, Trinidad and Tobago, the U.S. Virgin Islands, and the United States AMD Athlon II Dual-Core Processor for Notebook PCs P320 (2.1 GHz/25W/1 MB L2 cache) for use only on HP Compaq 6555b and 6455b computer models (includes - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 67
-001 613302-001 613303-001 613304-001 613305-001 613306-001 613307-001 Intel HM57 system board for use only on HP Compaq 6550b and 6450b computer models equipped with a graphics subsystem with UMA memory in Russia and the People's Republic of China (includes replacement thermal material) Intel HM57 - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 68
Intel QM57 system board for use only on HP Compaq 6550b and 6450b computer models equipped with a graphics subsystem with discrete memory and WWAN 15.6-in display assembly Fingerprint reader board for use only on computer models equipped with a 14.0-in display assembly Fingerprint reader board for - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 69
-161 613332-171 613332-201 613332-211 613332-251 613332-261 613332-281 Base enclosure for use only on computer models equipped with a 15.6-in display .0-in display assembly with a pointing stick and TouchPad in French Canada (includes keyboard cable) Keyboard for use only on computer models equipped - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 70
only on computer models equipped with a 14.0-in display assembly but not a fingerprint reader Palm rest for use only on computer models equipped with a 14.0-in display assembly and a fingerprint reader (includes fingerprint reader board and cable) Palm rest for use only on computer models equipped - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 71
assembly but not a fingerprint reader Switch cover for HP Compaq 6550b and 6450b computer models equipped with a graphics subsystem with discrete memory (includes replacement thermal material) Heat sink for use only on HP bezel and bracket) DVD±RW and CD-RW SuperMulti Double-Layer Drive (includes - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 72
HD, LED, BV display assembly (1366 x 768) for use only on HP Compaq 6450b computer models not equipped with a webcam (includes 3 WLAN antenna , LED, BV display assembly (1366 x 768) for use only on HP Compaq 6450b computer models equipped with a webcam (includes 3 WLAN antenna transceivers - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 73
in Norway (includes keyboard cable) Keyboard for use only on computer models equipped with a 14.0-in display assembly and TouchPad in French Canada (includes keyboard cable) Keyboard for use only on computer models equipped with a 14.0-in display assembly and TouchPad in Portugal (includes keyboard - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 74
Spare part number Description 613384-261 613384-281 613384-291 613384-A41 613384-A81 613384-AB1 613384-AD1 613384-B31 613384-B71 613384-BA1 613384-BB1 613384-BG1 613384-DD1 613384-DJ1 613384-DW1 613385-001 613385-031 613385-041 613385-051 613385-061 Keyboard for use only on computer models - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 75
) Keyboard for use only on computer models equipped with a 15.6-in display assembly with a pointing stick, TouchPad, and a numeric keypad in French Canada (includes keyboard cable) Keyboard for use only on computer models equipped with a 15.6-in display assembly with a pointing stick, TouchPad, and - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 76
(includes keyboard cable) Keyboard for use only on computer models equipped with a 15.6-in display assembly, TouchPad, and a numeric keypad in French Canada (includes keyboard cable) Keyboard for use only on computer models equipped with a 15.6-in display assembly, TouchPad, and a numeric keypad in - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 77
and a numeric keypad in Europe (includes keyboard cable) AMD UMA system board for use only on HP Compaq 6555b and 6455b computer models (includes replacement thermal material) AMD UMA, WWAN, system board for use only on HP Compaq 6555b and 6455b computer models (includes replacement thermal material - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 78
replacement thermal material) AMD UMA, WWAN, system board for use only on HP Compaq 6555b and 6455b computer models in the People's Republic of China (includes replacement thermal material) 160-GB, 7200-rpm hard drive (includes bracket) Smart Card Reader HF (factory-installed on select models - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 79
Spare part number Description 626978-001 320-GB, 7200-rpm hard drive (includes bracket) 627971-001 6-cell, 51-WH battery 628941-001 Intel P4600 2.0-GHz processor (2-MB L2 cache, 35W; includes replacement thermal material) 630891-001 Hard Drive Hardware Kit (includes hard drive bracket and - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 80
● Phillips P1 screwdriver ● Torx T8 screwdriver Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures. NOTE: As you remove each subassembly from the device, place the subassembly (and all accompanying - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 81
servicing the device, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the device device. If you are unsure whether the device is off or in Hibernation, turn the device on, and then shut it down through the operating system. - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 82
may function normally for a while, then degrade in the internal layers, reducing its life expectancy. CAUTION: To prevent damage to the device when you are removing or installing internal components, observe these precautions: Keep components in their electrostatic-safe containers until you are - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 83
material. ● Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment. ● Use conductive field service tools, such as cutters, screwdrivers, and vacuums. ● When fixtures must directly contact dissipative surfaces, use fixtures made only of static - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 84
seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum toe, or boot straps) can be used at standing workstations and are compatible with most types of shoes or boots. On conductive ties to the ground ● Field service kits ● Static awareness labels ● - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 85
a service technician to determine what components and parts are needed. (4) Warranty period: This number describes the duration of the warranty period for the device. (5) Model description: This is the alphanumeric identifier used to locate documents, drivers, and support for the device. Component - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 86
Computer feet The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Kit, spare part number 613459-001. There are 7 rubber feet that attach to the base enclosure in the locations shown in the following illustration. 78 Chapter 4 Removal and replacement procedures - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 87
it down through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. Remove the battery: 1. Turn the computer upside - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 88
through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 79). Remove - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 89
by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 79). 5. Remove the accessory cover (see Mass storage device on page 83). Remove the Bluetooth module: 1. Loosen the Phillips PM2.0×6.0 captive screw - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 90
(1) by lifting the right side of the module out of the Bluetooth module compartment. 4. Disconnect the Bluetooth module cable (2) from the Bluetooth module. 5. Remove the Bluetooth module (3). Reverse this procedure to install the Bluetooth module. 82 Chapter 4 Removal and replacement procedures - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 91
through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 79). Remove - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 92
secures the mass storage device in the mass storage device bay. 6. Grasp the Mylar tab (2) on the mass storage device bracket, and slide the mass storage device (3) to the right to disconnect it from the system board. 7. Remove the mass storage device (4) from the mass storage device bay. 84 Chapter - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 93
bracket, follow these steps: a. Remove the four Phillips PM3.0×3.0 screws (1) that secure the mass storage device bracket to the mass storage device. b. Lift the bracket (2) straight up to remove it from the mass storage device. Reverse this procedure to reassemble and install the mass storage - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 94
system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 79). Remove the expansion memory - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 95
only. Do not touch the components on the memory module. 6. Grasp the edge of the memory module (2), and then pull it out of the memory module slot. NOTE: Memory modules are designed with a notch (3) to prevent incorrect insertion into the memory module slot. Reverse this procedure to install the - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 96
.11 a/b/g WLAN module for use in Antigua and Barbuda, Barbados, Belize, Canada, the Cayman Islands, Guam, Puerto Rico, Trinidad and Tobago, the U.S. Half MiniCard 593836-001 Intel Centrino Wireless-N 1000 802.11 b/g/n 1×2 WLAN module 593530-001 Intel Centrino Wireless-N 1000 802.11 b/g 1×2 WLAN - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 97
through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the device by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 79). Component - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 98
front toward you. NOTE: The black WLAN antenna cable is connected to the WLAN module "Main" terminal. The white WLAN antenna cable is connected to the WLAN module "Aux" terminal. 2. Loosen the two Phillips PM2.0×6.0 captive screws (1) that secure the wireless module compartment cover to the computer - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 99
7. Remove the WLAN module (4) by pulling it away from the slot at an angle. NOTE: WLAN modules are designed with a notch (5) to prevent incorrect insertion of the WLAN module into the WLAN module slot. NOTE: If the WLAN antennas are not connected to the terminals on the WLAN module, the protective - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 100
operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 79). 5. Remove the wireless - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 101
4. Remove the WWAN module (3) by pulling the module away from the slot at an angle. NOTE: WWAN modules are designed with a notch (4) to prevent incorrect insertion of the WWAN module into the WWAN module slot. NOTE: If the WWAN antennas are not connected to the terminals on the WWAN module, the - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 102
through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 79). Remove - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 103
4. Remove the optical drive (3) from the optical drive bay. 5. If it is necessary to replace the optical drive bracket, follow these steps: a. Position the optical drive with the rear toward you. b. Remove the three Phillips PM2.0×3.0 screws (1) that secure the optical drive bracket to the optical - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 104
in France 613385-051 For use in Slovenia 613385-BA1 For use in French Canada 613385-121 For use in South Korea 613385-AD1 For use in Germany in France 613386-051 For use in Slovenia 613386-BA1 For use in French Canada 613386-121 For use in South Korea 613386-AD1 For use in Germany - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 105
in France 613332-051 For use in Slovenia 613332-BA1 For use in French Canada 613332-121 For use in South Korea 613332-AD1 For use in Germany in France 613384-051 For use in Slovenia 613384-BA1 For use in French Canada 613384-121 For use in South Korea 613384-AD1 For use in Germany - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 106
through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 79). Remove - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 107
rest. 7. Release the zero insertion force (ZIF) connector to which the pointing stick cable (1) is attached, and then disconnect the pointing stick cable from the system board. 8. Release the ZIF connector to which the keyboard cable (2) is attached, and then disconnect the keyboard cable from the - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 108
removing the primary memory module, follow system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 109
3. Grasp the edge of the memory module (2), and then pull it out of the memory module slot. NOTE: Memory modules are designed with a notch 3 to prevent incorrect insertion into the memory module slot. Reverse this procedure to install the primary memory module. Component replacement procedures 101 - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 110
shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 79 - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 111
shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 79 - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 112
6. Lift the left and right sides of the switch cover (2) until it detaches from the computer. 7. Remove the switch cover. Reverse this procedure to install the switch cover. 104 Chapter 4 Removal and replacement procedures - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 113
shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 79 - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 114
4. Remove the power button board (3) and cable. Reverse this procedure to install the power button board. 106 Chapter 4 Removal and replacement procedures - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 115
but not a fingerprint reader Spare part system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 116
6. If the computer is equipped with a fingerprint reader, release the ZIF connector to which the fingerprint reader board cable (1) is attached, and then disconnect the fingerprint reader board cable (2) from the system board. 7. Lift the front edge of the palm rest (3) until it rests at an angle, - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 117
shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 79 - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 118
3. Release the ZIF connector to which the TouchPad cable is attached, and then disconnect the TouchPad cable (3) from the system board. Reverse this procedure to install the TouchPad. 110 Chapter 4 Removal and replacement procedures - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 119
it down through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 79 - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 120
3. Remove the fan (3). Reverse this procedure to install the fan. 112 Chapter 4 Removal and replacement procedures - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 121
it down through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 79 - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 122
material must be thoroughly cleaned from the surfaces of the heat sink and the system board each time the heat sink is removed: ● Thermal paste is used on the processor (1) and the heat sink section (2) that services it. ● Thermal pads are used on the Northbridge chip (3) and the heat sink section - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 123
Reverse this procedure to install the heat sink. Component replacement procedures 115 - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 124
GHz/35W/2 MB L2 cache) 594166-001 AMD Turion II Dual-Core Mobile Processor P520 (2.3 GHz/25W/2 MB L2 cache) 594173-001 AMD Athlon II Dual-Core Processor for Notebook PCs P320 (2.1 GHz/25W/1 MB L2 cache) 594165-001 For use only on HP Compaq 6555b and 6455b computer models: Intel Core i7-720QM - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 125
4. Remove the battery (see Battery on page 79). 5. Remove the following components: a. Keyboard (see Keyboard on page 96) b. Switch cover (see Switch cover on page 103) c. Fan (see Fan on - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 126
, and logo. Description For use only on HP Compaq 6555b, 6550b, and 6455b computer models 15.6" HD system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 127
4. Remove the battery (see Battery on page 79). 5. Disconnect the antenna cables from the WLAN (see Open the computer as far as it will open. 6. Disconnect the microphone cable (1) from the system board. 7. Remove the microphone cable from the clips and routing channel (2) built into the top cover - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 128
the display panel cable (3) from the system board. 9. Release the wireless antenna cables from the opening in the top cover (1). 10. Remove the wireless antenna cables from the clips (2) and routing channel built into the top cover. CAUTION: Support the display assembly when removing the following - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 129
11. Remove the two slotted Torx T8M2.5×11.0 screws (1) that secure the display assembly to the base enclosure. 12. Lift the display assembly (2) straight up and remove it. 13. If it is necessary to replace the display bezel or any of the - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 130
e. Remove the display bezel (5). The display bezel is available using the following spare part numbers: ● 613322-001-For use only on computer models equipped with a 15.6-in display assembly and a webcam ● 613321-001-For use only on computer models equipped with a 15.6-in display assembly but not a - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 131
edge of the display panel (1), and then swing it up and forward until it rests upside down in front of the display enclosure. c. Release the support strip (2) and locking bar (3) that secure the display panel cable to the display panel. Component replacement procedures 123 - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 132
d. Disconnect the display panel cable (4) from the display panel. e. Remove the display panel. f. Release the tabs (1) built into the display enclosure shielding that secure the display panel cable to the display enclosure. g. Release the display panel cable from the clips (2) and routing channel - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 133
i. Remove the eight Phillips PM2.0×3.0 screws (1) that secure the display hinges to the display panel. j. Remove the display hinges (2). The display hinges are available in the Display Hinge Kit, spare part numbers 583232-001 (for use only on computer models equipped with a 15.6-in display assembly) - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 134
l. Remove the display hinges (2). The display hinges are available in the Display Hinge Kit, spare part numbers 583232-001 (for use only on computer models equipped with a 15.6-in display assembly) and 583959-001 (for use only on computer models equipped with a 14.0in display assembly). m. Remove - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 135
16. If it is necessary to replace the WLAN antenna transceivers and cables: a. Release the tabs (1) built into the display enclosure shielding that secure the WLAN antenna cables. b. Detach the WLAN antenna transceivers (2) from the display enclosure. (The transceivers are attached to the enclosure - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 136
● 583231-001-For use only on computer models equipped with a 14.0-in HD display assembly 18. If it is necessary to replace the microphones and cables: a. Release the tabs (1) built into the display enclosure shielding that secure the microphone cables. b. Release the microphone receivers from the - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 137
● 583231-001-For use only on computer models equipped with a 14.0-in HD display assembly Reverse this procedure to reassemble and install the display assembly. Component replacement procedures 129 - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 138
the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 79). 5. Remove the following components: ● Bluetooth module (see Bluetooth module on page 81) ● Mass storage device (see Mass storage device on page 83) ● Optical drive - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 139
2. Remove the five slotted Torx T8M2.5×7.0 screws (1) (in the mass storage device bay) and the five Phillips PM2.0×3.0 screws (2) (in the optical drive and battery bays) that secure the top cover to the base enclosure. 3. Turn the computer right-side up, with the front toward you. NOTE: Step 4 - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 140
T8M2.5×7.0 screws (1) and the two slotted Torx T8M2.5×11.0 screws (2) that secure the top cover to the base enclosure. 6. Lift the rear edge (1) of the top cover until it detaches from the base enclosure. 7. Remove the top cover (2) by lifting it straight up. Reverse this procedure to install the - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 141
AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 79). 5. Remove the following components: ● Bluetooth module (see Bluetooth module on page 81) ● Mass storage device (see Mass storage device of the base enclosure. 2. Press in - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 142
3. Remove the Smart Card Reader (4) from the ExpressCard assembly. Reverse this procedure to install the Smart Card reader. 134 Chapter 4 Removal and replacement procedures - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 143
the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 79). 5. Remove the following components: ● Bluetooth module (see Bluetooth module on page 81) ● Mass storage device (see Mass storage device on page 83) ● Optical drive - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 144
only to computer models equipped with a 14.0-in display assembly. 4. Lift the right side (1) of the ExpressCard assembly to disconnect it from the system board. 5. Remove the ExpressCard assembly (2) by sliding it up and to the right. Reverse this procedure to install the ExpressCard assembly. 136 - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 145
the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 79). 5. Remove the following components: a. Bluetooth module (see Bluetooth module on page 81) b. Mass storage device (see Mass storage device on page 83) c. Optical - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 146
3. Disconnect the modem module cable (3) from the modem module. Reverse this procedure to install the modem module. 138 Chapter 4 Removal and replacement procedures - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 147
the power cord from the AC outlet and then unplugging the AC Adapter from the computer. 4. Remove the battery (see Battery on page 79). 5. Remove the following components: a. Bluetooth module (see Bluetooth module on page 81) b. Mass storage device (see Mass storage device on page 83) c. Optical - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 148
the speaker cable (1) from the ExpressCard assembly. 4. Remove the slotted Torx T8M2.5×7.0 screw (2) that secures the speaker assembly to the base enclosure. 5. Remove the speaker assembly (3). Reverse this procedure to install the speaker assembly. 140 Chapter 4 Removal and replacement procedures - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 149
the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 79). 5. Remove the following components: a. Bluetooth module (see Bluetooth module on page 81) b. Mass storage device (see Mass storage device on page 83) c. Optical - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 150
2. Remove the Bluetooth module cable from the clips and routing channel (2) built into the base enclosure. Reverse this procedure to install the Bluetooth module cable. 142 Chapter 4 Removal and replacement procedures - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 151
, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power cord. 4. Remove the battery (see Battery on page 79). 5. Remove the following components: a. Bluetooth module (see Bluetooth module on page 81) b. Mass storage - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 152
4. Remove the card reader/USB board by sliding it up and to the left (4). Reverse this procedure to install the card reader/USB board. 144 Chapter 4 Removal and replacement procedures - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 153
board NOTE: The system board spare part kit includes replacement thermal material. Description Spare part number For use only on HP Compaq 6555b and 6455b computer models: For use only on computer models equipped with a graphics subsystem with UMA memory in all countries and regions except - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 154
the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 79). 5. Remove the following components: a. Bluetooth module (see Bluetooth module on page 81) b. Mass storage device (see Mass storage device on page 83) c. Optical - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 155
page 92) ● RTC battery (see RTC battery on page 102) ● Processor (see Processor on page 116) ● Modem module (see Modem module on page 137) ● Bluetooth module cable (see Bluetooth module cable on page 141) Remove the system board: 1. Disconnect the following cables: ● Bluetooth module cable (1) from - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 156
Do not attempt to remove the optical drive connector board from the system board until after the system board has been removed from the base enclosure. Failure to follow this caution can result in damage to the system board and the optical drive connector board. 148 Chapter 4 Removal and replacement - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 157
5. If it is necessary to replace the optical drive connector board, slide the board off of the system board. The optical drive connector board is available using spare part number 613314-001. The optical drive connector board is used only with computer models - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 158
the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 79). 5. Remove the following components: a. Bluetooth module (see Bluetooth module on page 81) b. Mass storage device (see Mass storage device on page 83) c. Optical - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 159
3. Remove the serial connector (3). Reverse this procedure to install the serial connector and cable. Component replacement procedures 151 - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 160
the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 79). 5. Remove the following components: a. Bluetooth module (see Bluetooth module on page 81) b. Mass storage device (see Mass storage device on page 83) c. Optical - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 161
3. Remove the modem module cable (3). Reverse this procedure to install the modem module cable. Component replacement procedures 153 - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 162
is displayed at the bottom of the screen. 2. Press f10 to enter BIOS Setup. Using Computer Setup Navigating and selecting in Computer Setup The information and settings in Computer Setup are accessed from the File, Security, Diagnostics, and System Configuration menus. 154 Chapter 5 Computer Setup - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 163
or restart the computer, and then press esc while the "Press the ESC key for Startup Menu" message is displayed at the bottom of the screen. 2. Press f10 to enter BIOS Setup. 3. Use a pointing device or the arrow keys to select File > Restore defaults. Computer Setup in Windows 7 155 - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 164
follow the on-screen instructions. - or - Use the arrow keys to select File > Save changes and exit, and then press enter. Your changes go into effect when the computer restarts. NOTE: Your password settings and security settings are not changed when you restore the factory settings. Computer Setup - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 165
: ◦ Identification information for the computer and the batteries in the system. ◦ Specification information for the processor, cache and memory size, system ROM, video revision, and keyboard controller version. ● F2 Start-up Test-Verifies the system components needed for starting the computer. ● F3 - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 166
seconds. ● Set the boot order. ● Enable/disable USB legacy support (enabled by default). When enabled, USB legacy support allows the following: ◦ Use of a USB keyboard in Computer Setup even when a Windows® operating system is not running. ◦ Startup from bootable USB devices, including a hard drive - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 167
). ● Enable/disable LAN/WLAN switching (disabled by default). ● Enable the ambient light sensor (enabled by default). ● Enable/disable the Notebook Multibay device (enabled by default). ● Enable/disable the integrated camera (select models only; enabled by default). Computer Setup in Windows 7 159 - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 168
USB port also disables MultiBay devices and ExpressCard devices on the advanced port Boot. ● Enable/disable Terminal Emulation Mode ● Enable/disable Firmware Progress Event Support. ● Enable/disable include TYPE-131 in SMBIOS. Change, view, or hide security levels for all BIOS menu items. Restore - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 169
instructions. NOTE: You can use either a pointing device (TouchPad, pointing stick, or USB mouse) or the keyboard to navigate and make selections in Computer Setup. 2. Press f10 to enter BIOS Setup. 3. Select the File, Security, Diagnostics, or System Configuration menu. Computer Setup in Windows - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 170
at the factory, follow these steps: 1. Turn on or restart the computer, and then press esc while the "Press the ESC key for Startup Menu" message is displayed at the bottom of the screen. 2. Press f10 to enter BIOS Setup. 3. Use a pointing device or the arrow keys to select File > Restore defaults - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 171
may not be supported by your computer. File menu Select System Information Set System Date and Time Restore defaults Ignore changes and exit Save changes and exit To do this ● View identification information for the computer and the batteries in the system. ● View specification information - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 172
supported by your computer. Select Setup BIOS Administrator Password User Management (requires a BIOS administrator password) Password Policy (requires a BIOS administrator password) HP SpareKey Always Prompt for HP SpareKey Enrollment Allow Reset of HP ProtectTools security keys Change Password HP - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 173
: ◦ Identification information for the computer and the batteries in the system. ◦ Specification information for the processor, cache and memory size, system ROM, video revision, and keyboard controller version. ● Start-up Test-Verifies the system components needed for starting the computer. ● Run - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 174
seconds. ● Set the boot order. ● Enable/disable USB legacy support (enabled by default). When enabled, USB legacy support allows the following: ◦ Use of a USB keyboard in Computer Setup even when a Windows® operating system is not running. ◦ Startup from bootable USB devices, including a hard drive - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 175
wireless button state (enabled by default). ● Enable/disable embedded WWAN device radio (enabled by default). ● Enable/disable embedded Bluetooth® device Disabling the USB port also disables MultiBay devices and ExpressCard devices on the advanced port replicator. Computer Setup in Windows Vista 167 - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 176
Select Set Security Level Restore Security Defaults To do this Change, view, or hide security levels for all BIOS menu items. Restore the default security settings. 168 Chapter 5 Computer Setup - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 177
instructions. NOTE: You can use either a pointing device (TouchPad, pointing stick, or USB mouse) or the keyboard to navigate and make selections in Computer Setup. 2. Press f10 to enter BIOS Setup. 3. Select the File, Security, Diagnostics, or System Configuration menu. Computer Setup in Windows - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 178
at the factory, follow these steps: 1. Turn on or restart the computer, and then press esc while the "Press the ESC key for Startup Menu" message is displayed at the bottom of the screen. 2. Press f10 to enter BIOS Setup. 3. Use a pointing device or the arrow keys to select File > Restore defaults - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 179
may not be supported by your computer. File menu Select System Information Set System Date and Time Restore defaults Ignore changes and exit Save changes and exit To do this ● View identification information for the computer and the batteries in the system. ● View specification information - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 180
supported by your computer. Select Setup BIOS Administrator Password User Management (requires a BIOS administrator password) Password Policy (requires a BIOS administrator password) HP SpareKey Always Prompt for HP SpareKey Enrollment Allow Reset of HP ProtectTools security keys Change Password HP - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 181
: ◦ Identification information for the computer and the batteries in the system. ◦ Specification information for the processor, cache and memory size, system ROM, video revision, and keyboard controller version. ● Start-up Test-Verifies the system components needed for starting the computer. ● Run - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 182
seconds. ● Set the boot order. ● Enable/disable USB legacy support (enabled by default). When enabled, USB legacy support allows the following: ◦ Use of a USB keyboard in Computer Setup even when a Windows® operating system is not running. ◦ Startup from bootable USB devices, including a hard drive - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 183
wireless button state (enabled by default). ● Enable/disable embedded WWAN device radio (enabled by default). ● Enable/disable embedded Bluetooth® device Disabling the USB port also disables MultiBay devices and ExpressCard devices on the advanced port replicator. Computer Setup in Windows XP 175 - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 184
Select Set Security Level Restore Security Defaults To do this Change, view, or hide security levels for all BIOS menu items. Restore the default security settings. 176 Chapter 5 Computer Setup - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 185
to rear) Weight ● With WXGA display assembly, no optical drive, 320-GB, 7200-rpm hard drive, 2.55-AH battery, 1024-MB memory, no modem module, no Bluetooth module, no WWAN module, no webcam, and no fingerprint reader ● With WXGA display assembly, DVD-ROM drive, 320-GB, 7200-rpm hard drive, 2.55-AH - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 186
this range of temperatures. 39.6-cm (15.6-in) display specifications Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pixel resolution Pitch Format Configuration Backlight Character display Total power consumption Viewing angle 19.5 cm (7.68 in) 34.1 cm (13.43 in) 39 - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 187
35.6-cm (14.0-in) display specifications Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pixel resolution Pitch Format Configuration Backlight Character display Total power consumption Viewing angle 17.6 cm (6.93 in) 31.1 cm (12.24 in) 35.7 cm (14.06 in) - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 188
Width 70 mm 70 mm 70 mm 70 mm Weight 101 g 101 g 101 g 101 g Interface type SATA SATA SATA SATA Transfer rate 100 MB/sec 100 MB/sec 100 MB/sec 100 MB/sec Security ATA Certain restrictions and exclusions apply. Contact technical support for details. 180 Chapter 6 Specifications - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 189
+R-DL, DVD+RW, DVD-R, DVD-R-DL, DVD-RW, DVD-RAM (Ver.2), CDDA, CD-ROM (mode 1 and mode 2), CD-ROM XA (mode 2, form 1 and form 2), Photo CD (single and multiple sessions), CD Extra, CD-R, CD-RW, and CD-TEXT DVD-RAM (Ver.2), DVD+R, DVD-R, CD-R, and CD-ROM < 230 ms < 180 ms 4.5 MB 9 MB/sec 2,400 KB/sec - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 190
+RW 8X DVD-R 4X DVD-RW 2.4X DVD+R(9) 5X DVD-RAM Transfer mode CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CDROM, CD-ROM XA, MIXED MODE CD, CD-I, CD-I Bridge (Photo-CD, Video CD), Multisession CD (Photo-CD, CD-EXTRA, Portfolio, CD-R, CD-RW), CD-R, CD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD-R, DVD-RW - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 191
Random access time DVD CD Cache buffer Data transfer rate CD-R (24X) CD-RW (24X) CD-ROM (24X) DVD (8X) CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD-ROM, CD-ROM XA, MIXED MODE CD, CD-I, CD-I Bridge (Photo-CD, Video CD), Multisession CD (Photo-CD, CDEXTRA, Portfolio, CD-R, CD-RW), CDR, CD-RW, DVD-ROM (DVD - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 192
) ● Creating system restore points ● Recovering individual files ● Restoring the computer to a previous state ● Recovering information using recovery tools NOTE: For detailed instructions, perform a search for these topics in Help and Support. NOTE: In case of system instability, HP recommends that - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 193
Start>All Programs>Maintenance>Backup and Restore. 2. Follow the on-screen instructions to set up your backup, create a system image (select models only), or create a system repair disc (select models only). NOTE: Windows® includes the User Account Control feature to improve the security of your - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 194
f11 for recovery" message is displayed on the screen. 5. Follow the on-screen instructions. NOTE: Windows 7 provides additional recovery tools through the operating system. For additional information, go to Help and Support. NOTE: If you are unable to boot (start up) your computer, you must purchase - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 195
) ● Creating system restore points ● Recovering individual files ● Restoring the computer to a previous state ● Recovering information using recovery tools NOTE: For detailed instructions, perform a search for these topics in Help and Support. NOTE: In case of system instability, HP recommends that - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 196
the computer. 1. Select Start > All Programs > Maintenance > Backup and Restore Center. 2. Follow the on-screen instructions to back up your entire computer (select models only) or your files. NOTE: Windows® includes the User Account Control feature to improve the security of your computer. You may - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 197
, and then press f8 before the Windows operating system loads. 4. Select Repair your computer. 5. Follow the on-screen instructions. NOTE: For additional information on recovering information using the Windows tools, perform a search for these topics in Help and Support. Using f11 CAUTION: Using f11 - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 198
on an external drive) is easily accessible. To order a Windows Vista operating system DVD, go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions. You can also order the DVD by calling technical support. For contact information, refer to the Worldwide - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 199
of system failure, you can use the backup files to restore your computer. Windows provides instructions, perform a search for these topics in Help and Support. NOTE: In case of system instability, HP in a window, toolbar, or menu bar by taking a screen shot of your settings. The screen shot can - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 200
The Backup or Restore Wizard opens. 3. Click Restore files and settings, and then click Next. 4. Follow the on-screen instructions. NOTE: For additional information on initiating a recovery in Windows, perform a search for this topic in Help and Support. Recovering the operating system and programs - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 201
. 5. Follow the on-screen instructions to install the operating system. 6. After the operating system is installed, remove the Operating System disc and insert the Driver Recovery disc. 7. Follow the on-screen instructions to install the drivers and programs. Backup and recovery in Windows XP 193 - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 202
removed. The f11 recovery tool reinstalls the original operating system and HP programs and drivers that were installed at the factory. Software, drivers, and updates not installed by HP must be manually reinstalled. Personal files must be restored from a backup. To recover the original hard drive - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 203
8 Connector pin assignments 1394 Pin 1 2 3 4 5 6 Audio-in (microphone) Signal Power Ground TPBTPB+ TPATPA+ Pin Signal 1 Audio signal in 2 Audio signal in 3 Ground 1394 195 - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 204
-out (headphone) Pin 1 2 3 External monitor Signal Audio out, left channel Audio out, right channel Ground Pin 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 196 Chapter 8 Connector pin assignments Signal Red analog Green analog Blue analog Not connected - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 205
RJ-45 (network) Pin 1 2 3 4 5 6 7 8 RJ-11 (modem) Signal Transmit + Transmit Receive + Unused Unused Receive Unused Unused Pin Signal 1 Unused 2 Tip 3 Ring 4 Unused 5 Unused 6 Unused RJ-45 (network) 197 - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 206
Serial (select models only) Pin 1 2 3 4 5 6 7 8 9 Universal Serial Bus Signal 1 Data carrier detect Received data Transmitted data Data terminal ready Signal ground Data set ready Request to send Clear to send Ring indicator Pin Signal 1 +5 VDC 2 Data 3 Data + 4 Ground 198 Chapter 8 - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 207
range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC The 3- of 10 amps and a nominal voltage rating of 125 or 250 V AC, as required by the power system of each country or region. ● The appliance coupler must meet the - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 208
note number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 the country or region where it will be used. 5. The flexible cord must be Type VCTF, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 209
battery in general household waste. Follow the local laws and regulations in your area for computer battery them carefully. NOTE: Materials Disposal. This HP product contains mercury in the backlight in provided in this chapter are general disassembly instructions. Specific details, such as screw - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 210
Perform the following steps: 1. Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly. 2. Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of the display bezel until the bezel disengages from the display - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 211
4. Disconnect all display panel cables (1) from the display inverter and remove the inverter 2. 5. Remove all screws (1) that secure the display panel assembly to the display enclosure. 6. Remove the display panel assembly (2) from the display enclosure. 7. Turn the display panel assembly upside - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 212
10. Remove the display panel frame (2) from the display panel. 11. Remove the screws (1) that secure the backlight cover to the display panel. 12. Lift the top edge of the backlight cover (2) and swing it outward. 13. Remove the backlight cover. 14. Turn the display panel right-side up. 204 Chapter - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 213
15. Remove the backlight cables (1) from the clip (2) in the display panel. 16. Turn the display panel upside down. 17. Remove the backlight frame from the display panel. WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 214
18. Remove the backlight from the backlight frame. 19. Disconnect the display cable (1) from the LCD panel. 20. Remove the screws (2) that secure the LCD panel to the display rear panel. 21. Release the LCD panel (3) from the display rear panel. 22. Release the tape (4) that secures the LCD panel to - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 215
jack connector pinout 195 audio-out jack connector pinout 196 B backing up Windows Vista 187 Windows XP 191 Backup and Restore 184, 185 Backup and Restore Center 187, 188 base enclosure spare part numbers 45 battery removal 79 spare part numbers 45, 79 BIOS administrator password 164, 172 Blu-ray - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 216
, 163, 171 navigating and selecting 154, 161, 169 restoring factory settings 155, 162, 170 Security menu 164, 172 System Configuration menu 158, 166, 174 using 161, 169 computer specifications 177 connector pinout 1394 195 audio-in jack 195 audio-out jack 196 external monitor port 196 headphone 196 - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 217
2 docking 7 Ethernet 6 external media cards 7 graphics 2 keyboard 8 mass storage devices 4 memory module 4 microphone 5 modem 5 operating system 10 optical drive 5 panels 3 pointing device 8 ports 7 power requirements 8 processors 1 product name 1 security 9 serviceability 13 webcam 5 wireless - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 218
number 103 service tag 34, 77 serviceability, product description 13 set security level 160, 168, 176 setup utility Diagnostics menu 157, 165, 173 File menu 156, 163, 171 navigating and selecting 154, 161, 169 restoring factory settings 155, 162, 170 Security menu 164, 172 System Configuration menu - HP ProBook 6555b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 219
WWAN module removal 92 spare part number 46, 92 Index 211
HP ProBook 6455b Notebook PC
HP ProBook 6555b Notebook PC
HP ProBook 6450b Notebook PC
HP ProBook 6550b Notebook PC
Maintenance and Service Guide