HP ProBook 6555b HP ProBook User Guide - Windows 7

HP ProBook 6555b - Notebook PC Manual

HP ProBook 6555b manual content summary:

  • HP ProBook 6555b | HP ProBook User Guide - Windows 7 - Page 1
    HP ProBook User Guide
  • HP ProBook 6555b | HP ProBook User Guide - Windows 7 - Page 2
    Company, L.P. Bluetooth is a trademark services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. First Edition: May 2010 Document Part Number: 598170-001 Product notice This user guide
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    Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining
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    iv Safety warning notice
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    network 27 Using HP Mobile Broadband (select models only 28 Inserting a SIM ...28 Removing a SIM ...29 Using a Bluetooth wireless device ...31 Bluetooth and Internet Connection Sharing (ICS 31 Troubleshooting wireless connection problems 32 Cannot create a WLAN connection 32 Cannot connect to
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    pointing device preferences 40 Using the TouchPad ...40 Using the pointing stick (select models only 40 Connecting an external mouse 40 Using the keyboard ...40 Using hotkeys ...40 Using HP QuickLook 3 ...43 Using keypads ...43 Using the embedded numeric keypad 43 Enabling and disabling the
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    66 Setting password protection on wakeup 66 Using Power Assistant (select models only 67 Starting Power Assistant ...67 Using external AC power ...67 Connecting the AC adapter 68 Using battery power ...69 Finding battery information in Help and Support 69 Using Battery Check ...69 Displaying
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    a USB device 95 Removing a USB device ...96 Using USB legacy support 96 Using a 1394 device ...97 Connecting a 1394 device 97 Removing a 1394 device 97 Using a serial device (select models only 99 Using external drives ...100 Using optional external devices 100 Using a docking device ...101
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    Setup security features 126 Securing system devices 126 Viewing Computer Setup System Information 126 Using Computer Setup System IDs 127 Using antivirus software ...128 Using firewall software ...129 Installing critical updates ...130 Using HP ProtectTools Security Manager (select models
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    models only 160 HP SSM (System Software Manager 161 Using the HP Universal Print Driver (select models only 162 16 Routine care Cleaning products ...164 Cleaning procedures ...164 Cleaning the display ...164 Cleaning the sides and cover 164 Cleaning the TouchPad and keyboard 165 Index ...166
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    Control Panel > System and Security > Device Manager. You can also add hardware or modify device configurations using Device Manager. NOTE: Windows® includes the User Account Control feature to improve the security of your computer. You may be prompted for your permission or password for tasks such
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    Scrolls up or down. (7) Right TouchPad button* Functions like the right button on an external mouse. *This table describes factory settings. To view or change pointing device preferences, select Start > Devices and Printers. Then, right-click the device representing your computer, and select
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    (1) Wireless lights (2)* (2) Power lights (2)† (3) Battery light Description ● Blue: An integrated wireless device (select models only), such as a wireless local area network (WLAN) device, the HP Mobile Broadband Module, and/or a Bluetooth® device, is on. ● Amber: All wireless devices are
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    NOTE: To use HP QuickWeb when the computer is off, HP QuickWeb must be wireless light on the front of the computer is visible whether the computer is open or closed. †The 2 power lights display the same information. The light on the power button is visible only when the computer is open. The power
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    (1) Wireless lights (2)* (2) Power lights (2)† (3) Battery light Description ● Blue: An integrated wireless device (select models only), such as a wireless local area network (WLAN) device, the HP Mobile Broadband Module, and/or a Bluetooth® device, is on. ● Amber: All wireless devices are
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    NOTE: To use HP QuickWeb when the computer is off, HP QuickWeb must be wireless light on the front of the computer is visible whether the computer is open or closed. †The 2 power lights display the same information. The light on the power button is visible only when the computer is open. The power
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    button for at least 5 seconds to turn off the computer. To learn more about your power settings, select Start > Control Panel > System and Security > Power Options. ● When the computer is off, press the button to open HP QuickLook. ● When the computer is on, press the button to open Software Setup
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    only) Description Turns the wireless feature on or off but does not establish a wireless connection. Mutes and restores speaker sound. Decreases computer volume. Increases computer volume. Allows a fingerprint logon to Windows, instead of a password logon. Component (1) Power button 8 Chapter
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    browser. Turns the wireless feature on or off but does not establish a wireless connection. Mutes and restores speaker sound. Decreases computer volume. Increases computer volume. Opens the Windows calculator function. Allows a fingerprint logon to Windows, instead of a password logon. Identifying
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    logo key (4) Windows applications key (5) Embedded numeric keypad keys (6) Function keys Description Displays system information when pressed in combination with the fn key. Executes frequently used system functions when pressed in combination with a function key or the esc key. Displays the
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    menu. Displays a shortcut menu for items beneath the pointer. Can be used like the keys on an external numeric keypad. Execute frequently used system functions when pressed in combination with the fn key. Component (1) Webcam light (select models only) (2) Display release latch Description On: The
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    Wireless light (4) Power light (5) Battery light (6) Drive light (7) Speaker Description ● Blue: An integrated wireless device (select models only), such as a wireless local area network (WLAN) device, the HP Mobile Broadband Module, and/or a Bluetooth® device, is on. ● Amber: All wireless devices
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    (2) Upgrade bay (3) USB port (4) 1394 port (5) RJ-11 (modem) jack (6) Security cable slot Description Supports the following optional digital card Supports an optical drive or a hard drive. Connects an optional USB device. Connects an optional IEEE 1394 or 1394a device, such as a camcorder. Connects
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    USB device. Connects an optional IEEE 1394 or 1394a device, such as a camcorder. Connects an optional device such as a serial modem, mouse, or printer. Component (1) ExpressCard slot (2) Vent (3) DisplayPort (4) USB ports (2) (5) eSATA/USB port 14 Chapter 1 Features Description Supports optional
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    audio. NOTE: When a device is connected to the headphone jack, the computer speakers are disabled. Rear components NOTE: Refer to the illustration that most closely matches your computer. Component (1) RJ-45 (network) jack (2) External monitor port (3) Power connector Description Connects
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    Description Contains a wireless subscriber identity module (SIM) (select models only). The SIM slot is located inside the battery bay. Releases the battery from the battery bay. Holds the battery. Connects an optional accessory battery. Connects an optional docking device. Enable airflow to
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    system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices still photographs. Turns off the display or initiates Sleep if the display is closed while the power is on. NOTE: The display switch is not
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    receive wireless signals to communicate with wireless wide-area networks (WWAN). Send and receive wireless signals to communicate with wireless local the areas immediately around the antennas free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safety
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    when the computer is not plugged into external power. *Batteries and power cords vary in appearance by region and country. Identifying the labels The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer
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    may need the Product Key to update or troubleshoot the operating system. This certificate is located inside the battery bay. ● Regulatory label-Provides regulatory information about the computer. The regulatory label is located inside the battery bay. ● Wireless certification label(s) (select models
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    router or a wireless access point. ● HP Mobile Broadband Module-A wireless wide area network (WWAN) device that provides access to information wherever mobile network operator service is available. In a WWAN, each mobile device communicates to a mobile network operator's base station. Mobile network
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    Assistant software (select models only) ● HP Connection Manager software (select models only) ● Operating system controls Using the wireless button The computer has a wireless button, one or more wireless devices, and two wireless lights. All of the wireless devices on your computer are enabled at
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    . If a wireless device is disabled by Computer Setup, it must be reenabled by Computer Setup before it can be turned on or off using Wireless Assistant. NOTE: Enabling or turning on a wireless device does not automatically connect the computer to a network or a Bluetooth-enabled device. To view
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    systems also offer a way to manage integrated wireless devices and the wireless connection. For example, Windows provides the Network and Sharing Center that allows you to set up a connection or network, connect to a network, manage wireless networks, and diagnose and repair network problems
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    a wireless router, which allows several wireless and wired computers to share an Internet connection, a printer, and files without requiring additional pieces of hardware or software. NOTE: To use the WLAN device in your computer, you must connect to a WLAN infrastructure (provided through a service
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    , other WLAN devices can pick up unprotected signals and either connect to your network (uninvited) or capture information being sent across it. However, you can take precautions to protect your WLAN: ● Use a wireless transmitter with built-in security. Many wireless base stations, gateways, and
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    is available through the following resources: ● Information from your ISP and the manufacturer's instructions included with your wireless router and other WLAN equipment ● Information and Web site links provided in Help and Support For a list of public WLANs near you, contact your ISP or search the
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    computer through the operating system. 2. Close the display. 3. Disconnect all external devices connected to the computer. 4. Unplug the power cord from the AC outlet. 5. Turn the computer upside down on a flat surface, with the battery bay toward you. 28 Chapter 2 Wireless, modem, and local area
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    through the operating system. 2. Close the display. 3. Disconnect all external devices connected to the computer. 4. Unplug the power cord from the AC outlet. 5. Turn the computer upside down on a flat surface, with the battery bay toward you. 6. Remove the battery. Using HP Mobile Broadband (select
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    7. Press in on the SIM (1), and then remove it from the slot (2). 8. Replace the battery. 9. Turn the computer right-side up, and then reconnect external power and external devices. 10. Turn on the computer. 30 Chapter 2 Wireless, modem, and local area network
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    between your computer and wireless devices including cellular phones, printers, cameras, and PDAs. The inability to consistently connect two or more computers to share the Internet through Bluetooth is a limitation of Bluetooth and the Windows operating system. Using a Bluetooth wireless device 31
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    and Support. Cannot connect to a preferred network Windows can automatically repair a corrupted WLAN connection: ● If there is a network icon in the notification area, at the far right of the taskbar, right-click the icon, and then click Troubleshoot problems. Windows resets your network device and
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    connected to your personal wireless router, review the router user guide for instructions on setting up the same codes on both the router and the WLAN device. wireless encryption data into the Network security key field. 5. Click OK to save these settings. Troubleshooting wireless connection problems
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    are trying to connect to the wireless router and are unsuccessful, reset the wireless router by removing power from the router for 10 to 15 seconds. If the computer still cannot make a connection to a WLAN, restart the wireless router. For details, refer to the router manufacturer's instructions. 34
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    or region-specific modem cable adapter (purchased separately) is also required. Jacks for digital PBX systems may resemble analog telephone jacks, but they are not compatible with the modem. WARNING! Connecting the internal analog modem to a digital line can permanently damage the modem. Immediately
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    , you must obtain a country- or region-specific modem cable adapter (purchased separately). To connect the modem to an analog telephone line that does not have an RJ-11 telephone jack, Language. 4. Click the Location tab to display your location. 36 Chapter 2 Wireless, modem, and local area network
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    so that you can switch among settings at any time Start > Devices and Printers. 2. Right-click the device that represents type a name (such as "home" or "work") for the new location setting. 6. Select a select a country or region that is not supported by the modem, the Country/region selection
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    connection problems If you experience modem connection problems line supports supports tone dialing. To change the dialing mode in your current modem location setting, follow these steps: 1. Select Start > Devices and Printers. 2. Right-click the device Devices and Printers. 2. Right-click the device
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    contains noise suppression circuitry (1), which prevents interference from TV and radio reception, orient the circuitry end of the cable (2) toward the computer. To connect the network cable: 1. Plug the network cable into the network jack (1) on the computer. 2. Plug the other end of the cable into
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    TouchPad to move the pointer, you must lift your finger off the TouchPad before moving it to the scroll zone. Simply sliding your finger from the TouchPad USB ports on the computer. A USB mouse can also be connected to the system using the ports on an optional docking device. Using the keyboard Using
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    windows, references to the sleep button apply to the fn+f3 hotkey. Switches the screen image among display devices connected to the system. For example, if a monitor is connected to the computer, fn+f4 alternates the screen image from computer display to monitor display to simultaneous display
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    Hotkey fn+f9 fn+f10 Description Decreases the screen brightness level incrementally. Increases the screen brightness level incrementally. 42 Chapter 3 Pointing devices and keyboard
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    The computer includes either an embedded numeric keypad or an integrated numeric keypad. The computer also supports an optional external numeric keypad or an optional external keyboard that includes a numeric keypad. Refer to the illustration that most closely matches your computer. Using the
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    Enables/disables the embedded numeric keypad when pressed in combination with the fn key. Enabling and disabling the keyboard functions. NOTE: The embedded numeric keypad will not function while an external keyboard or numeric keypad is connected to the computer. Switching devices and keyboard
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    according to whether num lock is on or off. (Num lock is turned off at the factory.) For example: ● When num lock is on, turned on. When num lock on an external keypad is turned off, the num lock light on the computer is turned off. To turn num lock on or off on an external keypad as you work
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    may include the following multimedia components: ● Optical drive for playing audio and video discs ● Integrated speakers for listening to music ● Integrated microphones for recording your own audio ● Integrated webcam that allows you to capture and share video ●
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    ◦ To increase volume, press and hold the volume up button (3) until the desired volume level is reached. You can also tap the volume up button. ● Windows volume control: a. Click the Speakers icon in the notification area, at the far right of the taskbar. b. Increase or decrease the volume by moving
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    with the computer, refer to the software manufacturer's instructions. These instructions may be provided with the software, on disc, or external optical drive. 2. When the installation wizard opens, follow the on-screen instructions. 3. Restart the computer if you are prompted to do so. NOTE: If
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    are located in Help and Support. To connect external devices such as external speakers, drivers required by the external device. NOTE: A driver is a required program that acts like a translator between the device and the programs that use the device. Checking your audio functions To check the system
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    NOTE: For best results when recording, speak directly into the microphone and record sound in a setting free of background noise. ▲ To confirm or change the audio settings on your computer, select Start > Control Panel > Hardware and Sound > Sound. 50 Chapter 4 Multimedia
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    monitor or a VGA projector to the computer. The external monitor port is an analog display interface. ▲ To connect a VGA display device, connect the device cable to the external monitor port. NOTE: If a properly connected external display device does not display an image, press fn+f4 to transfer the
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    ▲ To connect a digital display device, connect the device cable to the DisplayPort. NOTE: If a properly connected external display device does not display an image, press fn+f4 to transfer the image to the device. Repeatedly pressing fn+f4 alternates the screen image between the computer display and
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    see a list of all the devices installed on your computer, including the optical drive. Playing a CD, DVD, or BD 1. Turn on the computer. 2. Press results, be sure that your AC adapter is plugged into an external power source while playing a BD. Configuring AutoPlay 1. Select Start > Default
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    information or damage to a disc, observe the following guidelines: Before writing to a disc, connect the computer to a reliable external power source. Do not write to a disc while the computer is running on battery power. Before writing to a disc, close all open programs except the disc software you
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    -RW is generally best for burning data files or for testing audio or video recordings before you burn them to a CD or DVD that cannot be changed. ● DVD players used in home systems usually do not support all DVD formats. Refer to the user guide that came with your DVD player for a list of
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    want to create-data, audio, or video. 5. . For specific instructions, refer to the software manufacturer's instructions. These instructions may be provided disc tray and place the disc in a protective case. Troubleshooting The following sections describe several common issues and resolutions. The
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    2. Select Start > Control Panel > System and Security. Then in the System area, click Device Manager. 3. In the Device Manager window, click the plus sign 4. Right-click the optical device listing to perform the following tasks: ● Update driver software ● Disable ● Uninstall Optical drive (select models only
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    system for installed hardware and installs any required drivers. ● Click Properties to see if the device is working properly. ◦ The Properties window provides details about the device to help you troubleshoot issues. ◦ Click the Driver tab to update, disable, or uninstall drivers for this device
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    Clean the disc. ● Conserve system devices, such as a printer, scanner, camera, or handheld device. A movie is not visible on an external display 1. If both the computer display and an external display are turned on, press fn+f4 one or more times to switch guide, select Start > Help and Support
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    reinstalling the device drivers does not correct the problem, you may need to update your drivers using the procedures in the following section. Obtaining the latest HP device drivers To use the HP Web site to obtain HP device drivers: 1. Open your Web browser, go to http://www.hp.com/support, and
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    To use Windows Update: 1. Select Start > All Programs > Windows Update. NOTE: If you have not previously set up windows update, you will be prompted to enter settings before you can check for updates. 2. Click Check for updates. 3. Follow the on-screen instructions. Optical drive (select models only
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    HP Webcam software, select Start > All Programs > HP > HP trouble viewing or sending multimedia files to someone on another LAN or outside your network firewall, temporarily disable the firewall, perform the task you want to perform, and then reenable the firewall. To permanently resolve the problem
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    tones without dramatically altering the shadows and highlights. A lower gamma setting makes grays look black, and makes dark colors even darker. For information about using the webcam, select Start > Help and Support. Webcam (select models only) 63
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    . NOTE: When HP 3D DriveGuard has parked a drive, the computer will not initiate Sleep or Hibernation, and the display will be turned off. Initiating and exiting Sleep The system is set at the factory to initiate Sleep after 15 minutes of inactivity when running on battery power and 30 minutes
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    . The power lights turn on and your work returns to the screen where you stopped working. NOTE: If you have set a password to be required when the computer exits Hibernation, you must enter your Windows password before your work will return to the screen. Using the battery meter The battery meter is
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    meter icon in the notification area, and then select a power plan from the list. - or - Select Start > Control Panel > System and Security > Power Options, and then select a power plan from the list. Customizing power plans 1. Click the battery meter icon in the notification area, and then click
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    , a replacement AC adapter provided by HP, or a compatible AC adapter purchased from HP. ● Approved AC adapter ● Optional docking device Connect the computer to external AC power under any of the following conditions: WARNING! Do not charge the computer battery while you are onboard aircraft. ● When
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    you disconnect external AC power, the following events occur: ● The computer switches to battery power. ● The display brightness is automatically decreased to save battery life. To increase display brightness, press the fn+f10 hotkey or reconnect the AC adapter. Connecting the AC adapter WARNING
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    HP, or a compatible battery purchased from HP. Computer battery life varies, depending on power management settings, programs running on the computer, display brightness, external devices connected to the computer, and other factors. Finding battery information in Help and Support Help and Support
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    the sole power source can cause loss of information. To prevent loss of information, save your work and initiate Hibernation or shut down the computer through Windows before removing the battery. To insert the battery: 1. Turn the computer upside down on a flat surface, with the battery bay toward
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    or an optional docking device. The battery charges whether the computer is off or in use, but it charges faster when the computer is off. Charging may take longer if a battery is new, has been unused for 2 weeks or more, or is much warmer or cooler than room temperature. To prolong battery life and
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    (Start > Control Panel > System and Security > Power Options). Preferences set using Power Options do not affect lights. Identifying low battery levels When a battery that is the sole power source for the computer reaches a low battery level, the battery light blinks. If a low battery level is not
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    not restore power until the power lights turn off. Resolving a low battery level when external power is available ▲ Connect one of the following devices: ● AC adapter ● Optional docking device ● Optional power adapter Resolving a low battery level when a charged battery is available 1. Turn off the
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    fully charge the battery: 1. Insert the battery into the computer. 2. Connect the computer to an AC adapter, optional power adapter, optional expansion product, or optional docking device, and then plug the adapter or device into external power. The battery light on the computer turns on. 3. Leave
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    not turn off the computer. 2. Run the computer on battery power until the battery is discharged. The battery light begins to blink when the battery has discharged to a low battery level. When the battery is discharged, the battery light turns off and the computer shuts down. Using battery power 75
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    changes. Conserving battery power ● Select the Power saver power plan through Power Options under System and Security in Windows Control Panel. ● Turn off wireless and local area network (LAN) connections and exit modem applications when you are not using them. ● Disconnect external devices that are
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    notices are located in Help and Support. Replacing the battery Computer battery life varies, depending on the power management settings, programs running on the computer, display brightness, external devices connected to the computer, and other factors. Battery Check notifies you to replace the
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    the operating system, and then turns off the display and computer. Shut down the computer under any of the following conditions: ● When you need to replace the battery or access components inside the computer ● When you are connecting an external hardware device that does not connect to a USB port
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    is unresponsive and you are unable to use the preceding shutdown procedures, try the following emergency procedures in the sequence provided: ● Press and hold the power button for at least 5 seconds. ● Disconnect the computer from external power and remove the battery. Shutting down the computer 79
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    improve the security of your computer. You may be prompted for your permission or password for tasks such as installing applications, running utilities, or changing Windows settings. Refer to Help and Support for more information. Handling drives Drives are fragile computer components that must be
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    system. Do not use excessive force when inserting a drive into a drive bay. Do not type on the keyboard or move the computer while an optional optical drive is writing to a disc. The write process is sensitive to vibration. When the battery is the only source of power, be sure that the battery
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    on the hard drive so that the system can run more efficiently. After you start Disk Defragmenter, it works without supervision. Depending on the size your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Help and Support for more
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    battery power. A short time after the end of one of these events, HP HP 3D DriveGuard. Hard drives installed in optional docking devices or connected to USB ports are not protected by HP 3D DriveGuard. For more information, refer to the HP 3D DriveGuard software Help. Identifying HP disabled, updates
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    3D DriveGuard. NOTE: Permission to enable or disable HP 3D DriveGuard is dependent on certain user privileges. Members of an Administrator group can change privileges for non-Administrator users. ● Determine whether a drive in the system is supported. To open the software and change settings, follow
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    operating system. To remove a hard drive: 1. Save your work. 2. Shut down the computer and close the display. 3. Disconnect all external hardware devices connected to the computer. 4. Unplug the power cord from the AC outlet. 5. Turn the computer upside down on a flat surface, with the battery bay
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    11. Lift the hard drive (3) out of the hard drive bay. To install a hard drive: 1. Insert the hard drive into the hard drive bay (1). 2. Pull the hard drive tab (2) to the left to connect the hard drive. 3. Tighten the hard drive screws (3). 86 Chapter 6 Drives
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    cover with the notches on the computer. 5. Replace the cover (2). 6. Tighten the hard drive cover screws (3). 7. Replace the battery. 8. Turn the computer right-side up, and then reconnect external power and external devices. 9. Turn on the computer. Replacing a hard drive in the hard drive bay 87
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    work. 2. Shut down the computer and close the display. 3. Disconnect all external hardware devices connected to the computer. 4. Unplug the power cord from the AC outlet. 5. Turn drive CAUTION: To prevent information loss or an unresponsive system: Shut down the computer before removing the hard
  • HP ProBook 6555b | HP ProBook User Guide - Windows 7 - Page 99
    1. Save your work. 2. Shut down the computer and close the display. 3. Disconnect all external hardware devices connected to the computer. 4. Unplug the power cord from the AC outlet. 5. Turn the computer upside down on a flat surface, with the upgrade bay toward you. 6. Remove the battery from the
  • HP ProBook 6555b | HP ProBook User Guide - Windows 7 - Page 100
    9. Using a flat-bladed screwdriver, gently push the tab to release the hard drive (2). 10. Remove the hard drive from the upgrade bay. 90 Chapter 6 Drives
  • HP ProBook 6555b | HP ProBook User Guide - Windows 7 - Page 101
    To install a hard drive in the upgrade bay: 1. Insert the hard drive into the upgrade bay. 2. Tighten the upgrade bay screw. Replacing a drive in the upgrade bay 91
  • HP ProBook 6555b | HP ProBook User Guide - Windows 7 - Page 102
    1. Save your work. 2. Shut down the computer and close the display. 3. Disconnect all external hardware devices connected to the computer. 4. Unplug the power cord from the AC outlet. 5. Turn the computer upside down on a flat surface, with the upgrade bay toward you. 6. Remove the battery from the
  • HP ProBook 6555b | HP ProBook User Guide - Windows 7 - Page 103
    8. Using a flat-bladed screwdriver, gently push the tab to release the optical drive (2). 9. Remove the optical drive from the upgrade bay. Replacing a drive in the upgrade bay 93
  • HP ProBook 6555b | HP ProBook User Guide - Windows 7 - Page 104
    To install an optical drive in the upgrade bay: 1. Insert the optical drive into the upgrade bay. 2. Tighten the upgrade bay screw. 3. Replace the battery. 4. Turn the computer right-side up, and then reconnect external power and external devices. 5. Turn on the computer. 94 Chapter 6 Drives
  • HP ProBook 6555b | HP ProBook User Guide - Windows 7 - Page 105
    software, refer to the manufacturer's instructions. Your computer model has 4 USB ports, which support USB 1.0, USB 1.1, and USB 2.0 devices. An optional docking device or a USB hub provide additional USB ports that can be used with the computer. Connecting a USB device CAUTION: To prevent damage to
  • HP ProBook 6555b | HP ProBook User Guide - Windows 7 - Page 106
    actions: ● Using a USB keyboard, mouse, or hub connected to a USB port on the computer during startup or in an MS-DOS-based program or utility ● Starting or restarting from an optional external MultiBay or an optional USB bootable device To disable or reenable USB legacy support in Computer Setup
  • HP ProBook 6555b | HP ProBook User Guide - Windows 7 - Page 107
    cameras, and digital camcorders often require a 1394 connection. Some 1394 devices may require additional support software, which is usually included with the device. For more information about device-specific software, refer to the manufacturer's instructions. The 1394 port also supports IEEE
  • HP ProBook 6555b | HP ProBook User Guide - Windows 7 - Page 108
    To remove a 1394 device: 1. Click the Safely Remove Hardware and Eject Media icon in the notification area, at the far right of the Show hidden icons icon (the arrow at the left side of the notification area). 2. Click the name of the device in the list. You are prompted that it is safe to remove the
  • HP ProBook 6555b | HP ProBook User Guide - Windows 7 - Page 109
    or printer. Some serial devices may require additional support software, which is usually included with the device. For more information about device-specific software, refer to the manufacturer's instructions. ▲ To connect a serial device, connect the device cable to the serial port on the computer
  • HP ProBook 6555b | HP ProBook User Guide - Windows 7 - Page 110
    computer port to use, refer to the manufacturer's instructions. To connect an external device to the computer: CAUTION: To reduce the risk of damage to the equipment when connecting a powered device, be sure that the device is turned off and the AC power cord is unplugged. 1. Connect the device to
  • HP ProBook 6555b | HP ProBook User Guide - Windows 7 - Page 111
    Using a docking device The docking connector connects the computer to an optional docking device. An optional docking device provides additional ports and connectors that can be used with the computer. Using a docking device 101
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    secure data storage and convenient data sharing. These cards are often used with digital media-equipped cameras and PDAs as well as with other computers. The Media Card Reader supports the following formats: ● Memory Stick ● Memory Stick Pro ● Memory Stick Duo (adapter required) ● Memory Stick Duo
  • HP ProBook 6555b | HP ProBook User Guide - Windows 7 - Page 113
    card until it is firmly seated. You will hear a sound when the device has been detected, and a menu of available options may be displayed. Removing a digital card CAUTION: To prevent loss of data or an unresponsive system, use the following procedure to safely remove the digital card. 1. Save your
  • HP ProBook 6555b | HP ProBook User Guide - Windows 7 - Page 114
    PC Card that is inserted into the ExpressCard slot. Like standard PC Cards device. If you are instructed by the ExpressCard manufacturer to install device drivers: ● Install only the device drivers for your operating system. ● Do not install other software, such as card services, socket services
  • HP ProBook 6555b | HP ProBook User Guide - Windows 7 - Page 115
    to let you know the device is recognized by the computer. NOTE: An inserted ExpressCard uses power even when idle. To conserve power, stop or remove an . NOTE: To stop a data transfer, click Cancel in the operating system Copying window. 2. Click the Safely Remove Hardware and Eject Media icon in
  • HP ProBook 6555b | HP ProBook User Guide - Windows 7 - Page 116
    , smart cards have an operating system to manage input and output, smart card security features, refer to Help and Support. NOTE: Your computer may look slightly different from until the card is seated. 2. Follow the on-screen instructions for logging on to the computer using the smart card PIN
  • HP ProBook 6555b | HP ProBook User Guide - Windows 7 - Page 117
    ▲ Grasp the edge of the smart card, and pull it out of the smart card reader. Using smart cards (select models only) 107
  • HP ProBook 6555b | HP ProBook User Guide - Windows 7 - Page 118
    compartments. The primary memory module compartment is located under the keyboard. The expansion memory module compartment is located on the bottom shock and damage to the equipment, unplug the power cord and remove all batteries before installing a memory module. CAUTION: Electrostatic discharge
  • HP ProBook 6555b | HP ProBook User Guide - Windows 7 - Page 119
    Then shut down the computer through the operating system. 3. Disconnect all external devices connected to the computer. 4. Unplug the power cord from the AC outlet. 5. Turn the computer upside down on a flat surface. 6. Remove all batteries from the computer. 7. Loosen the memory module compartment
  • HP ProBook 6555b | HP ProBook User Guide - Windows 7 - Page 120
    b. Grasp the edge of the memory module (2), and gently pull the module out of the memory module slot. To protect a memory module after removal, place it in an electrostatic-safe container. 10. Insert a memory module: a. Align the notched edge (1) of the memory module with the tab in the memory
  • HP ProBook 6555b | HP ProBook User Guide - Windows 7 - Page 121
    . 12. Close the cover (2). 13. Tighten the memory module compartment cover screw (3). 14. Replace the batteries. 15. Turn the computer right-side up, and then reconnect external power and external devices. 16. Turn on the computer. Adding or replacing a memory module in the expansion memory module
  • HP ProBook 6555b | HP ProBook User Guide - Windows 7 - Page 122
    through the operating system. 3. Disconnect all external devices connected to the computer. 4. Unplug the power cord from the AC outlet. 5. Turn the computer upside down on a flat surface. 6. Remove all batteries from the computer. 7. Loosen the 3 keyboard access screws. 8. Turn the computer over
  • HP ProBook 6555b | HP ProBook User Guide - Windows 7 - Page 123
    9. Gently lift the top edge of the keyboard (1) and slide the keyboard (2) out of the computer. 10. Remove the memory module: a. Pull away the retention clips (1) on each side of the memory module. The memory module tilts
  • HP ProBook 6555b | HP ProBook User Guide - Windows 7 - Page 124
    to both the left and right edges of the memory module, until the retention clips snap into place. 12. Align the notched edge (1) of the keyboard with the tabs in the keyboard slot and lower the keyboard (2) until it is seated. 114 Chapter 9 Memory modules
  • HP ProBook 6555b | HP ProBook User Guide - Windows 7 - Page 125
    13. Close the cover. 14. Turn the computer upside down on a flat surface. 15. Tighten the 3 keyboard access screws. 16. Replace the batteries. 17. Turn the computer right-side up, and then reconnect external power and external devices. 18. Turn on the computer. Upgrading a memory module in the
  • HP ProBook 6555b | HP ProBook User Guide - Windows 7 - Page 126
    security cable) *Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system is not working or will not load. You can use either a pointing device (TouchPad, pointing stick, or USB mouse) or the keyboard to navigate and make selections in Computer Setup. 116
  • HP ProBook 6555b | HP ProBook User Guide - Windows 7 - Page 127
    and are managed by the system BIOS. ● The embedded security password, which is an HP ProtectTools Security Manager password, can be enabled in Computer Setup to provide BIOS password protection in addition to their normal HP ProtectTools functions. The embedded security password is used with the
  • HP ProBook 6555b | HP ProBook User Guide - Windows 7 - Page 128
    the computer turns on, restarts, or exits Hibernation. This password requires the optional embedded security chip to support this security feature. BIOS administrator password The Computer Setup BIOS administrator password protects the configuration settings and system identification information
  • HP ProBook 6555b | HP ProBook User Guide - Windows 7 - Page 129
    set or change this password in Computer Setup, follow these steps: 1. Turn on or restart the computer, and then press esc while the "Press the ESC key for Startup Menu" message is displayed at the bottom of the screen. 2. Press f10 to enter BIOS Setup. 3. Use a pointing device or the arrow keys to
  • HP ProBook 6555b | HP ProBook User Guide - Windows 7 - Page 130
    The drive must be inserted into the computer or an advanced port replicator in order for it to be accessed by the DriveLock password. To apply DriveLock protection to an internal hard drive, a user password and a master password must be set in Computer Setup. Note the following considerations about
  • HP ProBook 6555b | HP ProBook User Guide - Windows 7 - Page 131
    follow these steps: 1. Turn on the computer, and then press esc while the "Press the ESC key for Startup Menu" message is displayed at the bottom of the screen. 2. Press f10 to enter BIOS Setup. 3. Use a pointing device or the arrow keys to select Security > DriveLock password, and then press enter
  • HP ProBook 6555b | HP ProBook User Guide - Windows 7 - Page 132
    that the hard drive is inserted into the computer (not into an optional docking device or external MultiBay). At the DriveLock Password prompt, type your user or master password (using the same kind of keys you used to set the password), and then press enter. After 2 incorrect attempts to enter the
  • HP ProBook 6555b | HP ProBook User Guide - Windows 7 - Page 133
    follow these steps: 1. Turn on the computer, and then press esc while the "Press the ESC key for Startup Menu" message is displayed at the bottom of the screen. 2. Press f10 to enter BIOS Setup. 3. Use a pointing device or the arrow keys to select Security > DriveLock password, and then press enter
  • HP ProBook 6555b | HP ProBook User Guide - Windows 7 - Page 134
    follow these steps: 1. Turn on the computer, and then press esc while the "Press the ESC key for Startup Menu" message is displayed at the bottom of the screen. 2. Press f10 to enter BIOS Setup. 3. Use a pointing device or the arrow keys to select Security > DriveLock password, and then press enter
  • HP ProBook 6555b | HP ProBook User Guide - Windows 7 - Page 135
    internal hard drive, and then press enter. 5. Use a pointing device or the arrow keys to select Disable protection. 6. To save your changes and exit Computer Setup, click Save in the lower-left corner of the screen, and then follow the on-screen instructions. - or - Use the arrow keys to select File
  • HP ProBook 6555b | HP ProBook User Guide - Windows 7 - Page 136
    Built-In Device Options ● Port Options To disable or reenable system devices in Computer Setup, follow these steps: 1. Turn on or restart the computer, and then press esc while the "Press the ESC key for Startup Menu" message is displayed at the bottom of the screen. 2. Press f10 to enter BIOS Setup
  • HP ProBook 6555b | HP ProBook User Guide - Windows 7 - Page 137
    at the bottom of the screen. 2. Press f10 to enter BIOS Setup. 3. Use a pointing device or the arrow keys to select Security > System IDs, and then press enter. 4. Use a pointing device or the arrow keys to select Notebook Asset Tag or Notebook Ownership Tag, and then enter the information. 5. Press
  • HP ProBook 6555b | HP ProBook User Guide - Windows 7 - Page 138
    you expose the computer to computer viruses. Computer viruses can disable the operating system, programs, or utilities, or cause them to function Services > Total Protection. If the software is preloaded, select Start > All Programs > HP Software Setup, and then follow the on-screen instructions
  • HP ProBook 6555b | HP ProBook User Guide - Windows 7 - Page 139
    Services 's instructions. These instructions may disable the firewall, perform the task that you want to perform, and then reenable the firewall. To permanently resolve the problem, reconfigure the firewall as necessary, and adjust the policies and settings of other intrusion detection systems
  • HP ProBook 6555b | HP ProBook User Guide - Windows 7 - Page 140
    breaches and computer viruses, install all critical updates from Microsoft as soon as you receive an alert. Updates to the operating system and other software may have become available after the computer was shipped. To be sure that all available updates are installed on the computer, observe these
  • HP ProBook 6555b | HP ProBook User Guide - Windows 7 - Page 141
    ProtectTools Security Manager (select models only) HP ProtectTools Security Manager software is preinstalled on select computer models. , networks, and critical data. For more information, refer to the HP ProtectTools software Help. Using HP ProtectTools Security Manager (select models only) 131
  • HP ProBook 6555b | HP ProBook User Guide - Windows 7 - Page 142
    Installing a security cable NOTE: A security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. 1. Loop the security cable around a secured object. 2. Insert the key (1) into the cable lock (2). 3. Insert the cable lock into the security
  • HP ProBook 6555b | HP ProBook User Guide - Windows 7 - Page 143
    , and optional software and driver updates. You can manually check for updates at any time by selecting Start > Help and Support > Maintain and following the on-screen instructions. Most software on the HP Web site is packaged in compressed files called SoftPaqs. Some BIOS updates may be packaged in
  • HP ProBook 6555b | HP ProBook User Guide - Windows 7 - Page 144
    5. Press enter. 6. Follow the on-screen instructions. 134 Chapter 11 Software updates
  • HP ProBook 6555b | HP ProBook User Guide - Windows 7 - Page 145
    . Do not download or install a BIOS update while the computer is running on battery power, docked in an optional docking device, or connected to an optional power source. During the download and installation, follow these instructions: Do not disconnect power from the computer by unplugging the
  • HP ProBook 6555b | HP ProBook User Guide - Windows 7 - Page 146
    you are ready to install the update. NOTE: If you connect your computer to a network, consult the network administrator before installing any software updates, especially system BIOS updates. BIOS installation procedures vary. Follow any on-screen instructions that are displayed after the download
  • HP ProBook 6555b | HP ProBook User Guide - Windows 7 - Page 147
    .hp.com/support, and then select your country or region. 2. Click the option for software and driver downloads, type your computer model number in the product box, and then press enter. 3. Click your specific product from the models listed. 4. Click your operating system. 5. When the list of updates
  • HP ProBook 6555b | HP ProBook User Guide - Windows 7 - Page 148
    Restoring the computer to a previous state ● Recovering information using recovery tools NOTE: For detailed instructions, perform a search for these topics in Help and Support. NOTE: In case of system instability, HP recommends that you print the recovery procedures and save them for later use. 138
  • HP ProBook 6555b | HP ProBook User Guide - Windows 7 - Page 149
    support power before you start the backup process. NOTE: The backup process may take over an hour, depending on file size and the speed of the computer. 1. Select Start > All Programs > Maintenance > Backup and Restore. 2. Follow the on-screen instructions to set up your backup, create a system
  • HP ProBook 6555b | HP ProBook User Guide - Windows 7 - Page 150
    the User Account Control feature to improve the security of your computer. You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Help and Support for more information. 140 Chapter 12 Backup and recovery
  • HP ProBook 6555b | HP ProBook User Guide - Windows 7 - Page 151
    permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Help and Support for more HP Recovery partition are not listed, you must recover your operating system and programs using the Windows 7 operating system DVD and the Driver
  • HP ProBook 6555b | HP ProBook User Guide - Windows 7 - Page 152
    system DVD, go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions. You can also order the DVD by calling technical support the operating system, as well as drivers, software, and utilities. To initiate recovery using a Windows 7 operating system DVD,
  • HP ProBook 6555b | HP ProBook User Guide - Windows 7 - Page 153
    6. Select Repair your computer. 7. Follow the on-screen instructions. Performing a recovery 143
  • HP ProBook 6555b | HP ProBook User Guide - Windows 7 - Page 154
    then follow the on-screen instructions. NOTE: You can use either a pointing device (TouchPad, pointing stick, or USB mouse) or the keyboard to navigate and make selections in Computer Setup. 2. Press f10 to enter BIOS Setup. 3. Select the File, Security, or System Configuration menu. 144 Chapter 13
  • HP ProBook 6555b | HP ProBook User Guide - Windows 7 - Page 155
    1. Turn on or restart the computer, and then press esc while the "Press the ESC key for Startup Menu" message is displayed at the bottom of the screen. 2. Press f10 to enter BIOS Setup. 3. Use a pointing device or the arrow keys to select File > Restore defaults. 4. Follow the on-screen instructions
  • HP ProBook 6555b | HP ProBook User Guide - Windows 7 - Page 156
    File menu Select System Information Set System Date and Time System Diagnostics Reset BIOS security to factory default Restore defaults Ignore changes and exit Save changes and exit To do this ● View identification information for the computer and the batteries in the system. ● View specification
  • HP ProBook 6555b | HP ProBook User Guide - Windows 7 - Page 157
    System IDs To do this Enable/disable HP SpareKey (enabled by default). Enable/disable HP SpareKey enrollment (enabled by default). Reset/clear the fingerprint reader ownership (select models only; disabled by default). Enter, change, or delete a BIOS administrator password. Enroll or reset HP
  • HP ProBook 6555b | HP ProBook User Guide - Windows 7 - Page 158
    ). When enabled, USB legacy support allows the following: ◦ Use of a USB keyboard in Computer Setup even when a Windows® operating system is not running ◦ Startup from bootable USB devices, including a hard drive, diskette drive, or optical drive connected by a USB port to the computer ● Select
  • HP ProBook 6555b | HP ProBook User Guide - Windows 7 - Page 159
    Controller (LAN) (enabled by default). ● Enable/disable the embedded Bluetooth® device radio (enabled by default). ● Enable/disable LAN/WLAN switching (disabled by default). ● Enable/disable LAN Power Save (select models only). When enabled, saves power by turning off the LAN when not in use
  • HP ProBook 6555b | HP ProBook User Guide - Windows 7 - Page 160
    Level Restore Security Defaults To do this ● Enable/disable the 1394 port. ● Enable/disable the ExpressCard slot. ● Enable/disable the smart card slot. ● Enable/disable the eSATA/USB port. Change, view, or hide security levels for all BIOS menu items. Restore the default security settings. 150
  • HP ProBook 6555b | HP ProBook User Guide - Windows 7 - Page 161
    : NOTE: Some of the boot devices and drive bay locations listed may not be supported on your computer. ● Notebook upgrade bay ● Internal hard drive ● USB diskette drive ● USB CD-ROM ● USB hard drive ● Notebook Ethernet ● Secure Digital (SD) Memory Card ● Docking station upgrade bay ● External SATA
  • HP ProBook 6555b | HP ProBook User Guide - Windows 7 - Page 162
    NOTE: An optical drive (such as a CD-ROM drive) can boot either as drive A or drive C, depending on the format of the boot CD. 152 Chapter 14 MultiBoot
  • HP ProBook 6555b | HP ProBook User Guide - Windows 7 - Page 163
    drives or in drives inserted into an optional docking device (select models only), use a pointing device or the arrow keys to select System Configuration > Device Configurations. Confirm that Enabled is selected next to USB legacy support. NOTE: The USB Port option must be enabled in order to use
  • HP ProBook 6555b | HP ProBook User Guide - Windows 7 - Page 164
    first of each type of boot device (except for optical devices). For example, if the computer is connected to an optional docking device (select models only) that contains a hard drive, this hard drive will be shown in the boot order as a USB hard drive. If the system attempts to boot from this USB
  • HP ProBook 6555b | HP ProBook User Guide - Windows 7 - Page 165
    , follow these steps: 1. Turn on or restart the computer, and then press esc while the "Press the ESC key for Startup Menu" message is displayed at the bottom of the screen. 2. Press f10 to enter BIOS Setup. 3. Use a pointing device or the arrow keys to select System Configuration > Boot Options
  • HP ProBook 6555b | HP ProBook User Guide - Windows 7 - Page 166
    Turn on or restart the computer, and then press esc while the "Press the ESC key for Startup Menu" message is displayed at the bottom of the screen. 2. Press f10 to enter BIOS Setup. 3. Use a pointing device or the arrow keys to select System follow the on-screen instructions. - or - device device and
  • HP ProBook 6555b | HP ProBook User Guide - Windows 7 - Page 167
    Solutions software provides standards-based solutions for managing client (user) desktop, workstation, notebook, and tablet computers in and other system features provide further assistance with configuration management and troubleshooting, power management, and the recovery of system software.
  • HP ProBook 6555b | HP ProBook User Guide - Windows 7 - Page 168
    monitoring and diagnostics ● Web-accessible reporting of business-critical details such as thermal warnings and memory alerts ● Remote updating of system software such as device drivers and the system BIOS NOTE: Additional functionality can be added when HP Client Manager for Altiris is used with
  • HP ProBook 6555b | HP ProBook User Guide - Windows 7 - Page 169
    Altiris is available for download from the HP Web site. When Altiris Solutions software is used in conjunction with HP System Software Manager or HP Client Manager for Altiris, administrators can also update the system BIOS and device driver software from a central console. Using Client Management
  • HP ProBook 6555b | HP ProBook User Guide - Windows 7 - Page 170
    of software such as operating systems, programs, software updates, and content and configuration settings to ensure that each computer is maintained in the correct configuration. With these automated management solutions, you can manage software throughout the life cycle of the computer. CCM
  • HP ProBook 6555b | HP ProBook User Guide - Windows 7 - Page 171
    multiple systems simultaneously. When executed on a client computer, SSM detects versions of both hardware and software, and then updates designated software from a central repository, known as a file store. Driver versions that are supported by SSM are denoted with a special icon on the HP driver
  • HP ProBook 6555b | HP ProBook User Guide - Windows 7 - Page 172
    select models only) The HP Universal Print Driver Series for Windows is a single intelligent driver that replaces individual drivers for HP networked printers. NOTE: The HP Universal Print Driver is preinstalled on select computer models only. To download the HP Universal Print Driver or obtain more
  • HP ProBook 6555b | HP ProBook User Guide - Windows 7 - Page 173
    16 Routine care 163
  • HP ProBook 6555b | HP ProBook User Guide - Windows 7 - Page 174
    prevent electric shock or damage to components, do not attempt to clean your computer while it is turned on: Turn off the computer. Disconnect external power. Disconnect all powered external devices. CAUTION: Do not spray cleaning agents liquids directly on any computer surface. Liquids dripped on
  • HP ProBook 6555b | HP ProBook User Guide - Windows 7 - Page 175
    liquids drip between the keys. This can permanently damage internal components. ● To clean and disinfect the TouchPad and keyboard, use a soft microfiber cloth or chamois moistened with one of the cleaning solutions listed previously or use an acceptable germicidal disposable wipe. ● To prevent keys
  • HP ProBook 6555b | HP ProBook User Guide - Windows 7 - Page 176
    5 battery power 69 battery release latch 16, 70 battery temperature 77 bays battery 16, 20 hard drive 16 upgrade drive 16 BD copying 55 creating 55 playing 53 removing 56 BIOS administrator password 146 BIOS update downloading 135 installing 136 Bluetooth compartment, identifying 16 Bluetooth device
  • HP ProBook 6555b | HP ProBook User Guide - Windows 7 - Page 177
    26 connection, external power 68 connector, power 15 conservation, power 76 copyright warning 54 cord, power 19 corporate WLAN connection 26 country- or region-specific modem cable adapter 36 critical battery level 72 D deployment, software 157 device configurations 148 device drivers HP drivers 60
  • HP ProBook 6555b | HP ProBook User Guide - Windows 7 - Page 178
    Bluetooth 20 HP Mobile Broadband Module 20 Microsoft Certificate of Authenticity 20 modem approval 20 regulatory 20 serial number 19 SIM 20 wireless certification 20 WLAN 20 LAN Power Save 149 LAN, connecting 39 language, changing in Computer Setup 147 latch, battery release 16 legacy support
  • HP ProBook 6555b | HP ProBook User Guide - Windows 7 - Page 179
    Disk Defragmenter 82 HP Connection Manager 23 recovery 157 updates 158 Wireless Assistant 23 speaker, identifying 12 storing battery 77 System Configuration menu 147 system date and time 146 system diagnostics 146 system fan 148 system IDs 147 system information 146 T temperature 77 TouchPad buttons
  • HP ProBook 6555b | HP ProBook User Guide - Windows 7 - Page 180
    78 updates, software 158 upgrade bay identifying 13 replacing a hard drive 88 replacing an optical drive 92 USB cable, connecting 95 USB devices connecting 95 description 95 removing 96 USB hubs 95 USB legacy support 96, 144, 148 USB port, identifying 13 USB ports, identifying 14, 95 user password
  • HP ProBook 6555b | HP ProBook User Guide - Windows 7 - Page 181
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HP ProBook User Guide