HP ProLiant 1000 User Guide: Online Storage Controller Recovery Option
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- HP ProLiant 1000 | User Guide: Online Storage Controller Recovery Option - Page 1
ONLINE STORAGE CONTROLLER RECOVERY OPTION USER GUIDE - HP ProLiant 1000 | User Guide: Online Storage Controller Recovery Option - Page 2
Online Storage Controller Recovery Option User Guide First Edition (September 1997) Part Number 295586-001 Compaq Computer Corporation - HP ProLiant 1000 | User Guide: Online Storage Controller Recovery Option - Page 3
than its own strictly as stated in Compaq product warranties. Compaq, SMART-2, ProLiant, and NetFlex are registered with the United States Patent and Trademark Office. Netelligent and ProSignia are trademarks and/or service marks of Compaq Computer Corporation. Microsoft, Windows, and Windows NT - HP ProLiant 1000 | User Guide: Online Storage Controller Recovery Option - Page 4
iii Contents How To Use This Guide How this Guide is Arranged vii Symbols In Text...viii Symbols in Equipment ...ix Getting Help ...xi Telephone Numbers xi Compaq Web Site xiii Chapter 1 Elements of the Online Storage Controller Recovery Option Solution Hardware Requirements 1-1 Software - HP ProLiant 1000 | User Guide: Online Storage Controller Recovery Option - Page 5
Setting Up for OSCRO Installation 3-5 Installing the Recovery Server Switch in the ProLiant Storage System/F or /U .. 3-6 Upgrading the SMART-2 Array Controller Firmware 3-9 Updating the SMART-2 Array Controller Device Drivers 3-10 Loading the Compaq SSD for Windows NT 3-10 Installation ...3-13 - HP ProLiant 1000 | User Guide: Online Storage Controller Recovery Option - Page 6
v Chapter 5 Troubleshooting Controllers Must Be Matched 5-1 Planning for OSCRO when RSO is in Use 5-1 Incorrect Cabling ...5-1 Cross 7-1 Appendix A Electrostatic Discharge Preventing Electrostatic Damage A-1 Grounding Methods...A-1 Online Storage Controller Recovery Option User Guide - HP ProLiant 1000 | User Guide: Online Storage Controller Recovery Option - Page 7
B-2 Japanese Notice ...B-3 Australian Notice...B-3 Appendix C Building Diskettes from the SmartStart and Support Software CD Building Diskettes for the SMART-2 Array Controller Firmware Upgrade C-1 Building Diskettes for the Compaq System Configuration Utility version 2.36 rev. A ...C-4 Index - HP ProLiant 1000 | User Guide: Online Storage Controller Recovery Option - Page 8
to be a reference for implementing and troubleshooting OSCRO configurations. The other high-availability options in the Recovery Server Option/F kit, Standby Recovery Server and On-Line Recovery Server, are covered in the Recovery Server Option User Guide (part number 213818-004), which is also in - HP ProLiant 1000 | User Guide: Online Storage Controller Recovery Option - Page 9
Guide Appendixes include important information related to electrostatic discharge, regulatory compliance notices, and how to build diskettes from the SmartStart and Support in this manner presents clarifying information or specific instructions. NOTE: Text set off in this manner presents commentary, - HP ProLiant 1000 | User Guide: Online Storage Controller Recovery Option - Page 10
appear in uppercase Type When you are instructed to type information, type the information without pressing the Enter key Enter When you are instructed to enter information, type the information and the surface to cool before touching. Online Storage Controller Recovery Option User Guide - HP ProLiant 1000 | User Guide: Online Storage Controller Recovery Option - Page 11
x How To Use This Guide WARNING: Any surface or area of the equipment marked with these symbols indicates the presence of electrical shock hazards. Enclosed area contains no operator-serviceable parts. To reduce the risk of injury from electrical shock hazards, do not open this enclosure. WARNING - HP ProLiant 1000 | User Guide: Online Storage Controller Recovery Option - Page 12
problem and have exhausted the information in this guide, you can get further information and other help in the following locations. Telephone Numbers Contact your nearest Compaq Authorized Reseller or Service numbers listed below Compaq Worldwide Technical Support Telephone Numbers Location - HP ProLiant 1000 | User Guide: Online Storage Controller Recovery Option - Page 13
xii How To Use This Guide Compaq Worldwide Technical Support Telephone Numbers Continued Location Voice FAX Chile 562-274-3007 China 86-10-834-6721 86-10-834-6713 Colombia 571-345-0266 571-312- - HP ProLiant 1000 | User Guide: Online Storage Controller Recovery Option - Page 14
Comments For suggestions and comments about OSCRO, please send e-mail to: [email protected] using OSCRO in the Subject line. We regret we are unable to respond individually to e-mail suggestions. Please do not send support questions to this address. Online Storage Controller Recovery Option User - HP ProLiant 1000 | User Guide: Online Storage Controller Recovery Option - Page 15
direct your attention to the Recovery Server Option User Guide (part number 213818-004). Hardware Requirements The following hardware components are required for OSCRO: Compaq ProLiant or ProSignia server For some server models, a knockout panel Two Compaq SMART-2 Array Controllers of the same - HP ProLiant 1000 | User Guide: Online Storage Controller Recovery Option - Page 16
are pictured in Figure 1-1. Not Supported US Part Number 146700 189600 197100 Intl. Part Number 146750 189640 197150 US Part Number 272800 272900 304100-B21 304110-B21 Intl. Part Number 272804 272904 304104-B31 304114-B31 Figure 1-1. Compaq ProLiant Storage Systems Software Requirements OSCRO - HP ProLiant 1000 | User Guide: Online Storage Controller Recovery Option - Page 17
.SYS) Compaq Remote Monitoring service (CPQRCMC.EXE) OSCRO also requires installation of the Remote Procedure Call (RPC) Service, which is part of the Windows NT operating system. If OSCRO is also to be used to manage remote servers, you need to install a routable protocol that supports RPC (such - HP ProLiant 1000 | User Guide: Online Storage Controller Recovery Option - Page 18
Solution The contents of the Recovery Server Option /U kit are illustrated in Figure 1-2. When implementing OSCRO, not all of the parts in the kit will be needed 213807 189646 Important Card RSO User Guide OSCRO User Guide Figure 1-2. Kit Contents (Part Number 304117-B21) After verifying that - HP ProLiant 1000 | User Guide: Online Storage Controller Recovery Option - Page 19
first two option solutions minimize server downtime by automatically transferring operations from a failed server to a backup server. OSCRO, on the the introduction of OSCRO and its two-way switching capability, Compaq offers fault tolerance for mass storage controllers implemented at the hardware - HP ProLiant 1000 | User Guide: Online Storage Controller Recovery Option - Page 20
one controller is active and the other remains in standby mode. Should a problem occur with the active controller, the SMART-2 device driver switches traffic to the standby controller without loss of data or interruption of service (see Figure 2-1). 1 0 1 0 Active Standby 1 0 1 - HP ProLiant 1000 | User Guide: Online Storage Controller Recovery Option - Page 21
OSCRO extends the reliability of Windows NT servers by ensuring continuing operation of the system, even when a mass storage controller fails. The Compaq Online Storage Controller Recovery Utility for Windows without shutting the system down. Online Storage Controller Recovery Option User Guide - HP ProLiant 1000 | User Guide: Online Storage Controller Recovery Option - Page 22
2-4 Functionality and Configuration Options Configuration Options This section outlines the configuration guidelines involved in establishing highly reliable I/O using OSCRO. Table 2-1 lists the RAID options available and details the requirements and benefits of each option. Raid Level 0 0 1 1 - HP ProLiant 1000 | User Guide: Online Storage Controller Recovery Option - Page 23
RAID 0 provides protection against failure of a SMART-2 Array Controller, but does not provide any data protection if a disk fails. Online Storage Controller Recovery Option User Guide - HP ProLiant 1000 | User Guide: Online Storage Controller Recovery Option - Page 24
-Channel Configuration The simplest OSCRO configuration involves two SMART-2 Array Controllers and a single ProLiant Storage System/F or /U equipped with the Recovery Server Switch. The Compaq Online Storage Controller Recovery Utility is used to merge the independent controllers into a controller - HP ProLiant 1000 | User Guide: Online Storage Controller Recovery Option - Page 25
Storage System to provide consistent recovery after complete power loss to the server and the storage system. When the power is cycled on the ProLiant Storage System, the Recovery Server Switch inside is reset and the primary port becomes the active port by default. By aligning the primary port - HP ProLiant 1000 | User Guide: Online Storage Controller Recovery Option - Page 26
System after power is restored. Dual-Channel Configuration Dual-channel SMART-2 Array Controllers are capable of supporting two ProLiant Storage Systems. A controller pair can support a pair of ProLiant Storage Systems as long as the cabling is done properly. Figure 2-3 shows a logical diagram of - HP ProLiant 1000 | User Guide: Online Storage Controller Recovery Option - Page 27
Storage 1 System 2 /F or /U 1 ProLiant Storage 1 System 2 /F or /U 2 Active Standby Device Driver Figure 2-3. Dual-Channel Controller Pair -- Logical Diagram increased need for planning and care during configuration and installation. Online Storage Controller Recovery Option User Guide - HP ProLiant 1000 | User Guide: Online Storage Controller Recovery Option - Page 28
have only one knockout panel with four slots. Such systems are limited to implementing two dual-channel configurations. NOTE: Newer ProLiant servers have knockout slots built in to the case and do not require installation of the knockout panel assembly. Internal vs. External Boot Device OSCRO - HP ProLiant 1000 | User Guide: Online Storage Controller Recovery Option - Page 29
. You must have at least one Compaq ProLiant or ProSignia server, at least two SMART-2 Array Controllers of the same type, and at least one Compaq ProLiant Storage System/F or /U. Controllers for ) Dual channel (SMART-2/P, SMART-2/E, SMART-2DH) Online Storage Controller Recovery Option User Guide - HP ProLiant 1000 | User Guide: Online Storage Controller Recovery Option - Page 30
mounted. If the knockout panel has no slots, you can replace it with the knockout panel included in the Recovery Server Option /U kit. Newer ProLiant servers are equipped with knockout slots and thus do not require knockout panel installation Knockout Panels The number of possible controller pairs - HP ProLiant 1000 | User Guide: Online Storage Controller Recovery Option - Page 31
Server Option /U kit contains parts Server or On-Line Recovery Server installed on your existing server, you need to de-install the Recovery Server Option now in place. If you have a duplexed ProLiant Storage System/F or /U, you may not want to implement OSCRO, because OSCRO does not support Guide - HP ProLiant 1000 | User Guide: Online Storage Controller Recovery Option - Page 32
is installed. For detailed instruction on how to do this ProLiant Storage System. In a tower system, this is the top port; in a rack-mount, it is the left port as you face the back of the system. This configuration provides fault tolerance for the boot device controller, which enables the server - HP ProLiant 1000 | User Guide: Online Storage Controller Recovery Option - Page 33
Recovery Server Switch in the ProLiant Storage System/F or /U 2. Upgrading the SMART-2 Array Controller firmware 3. Updating the SMART-2 device drivers 4. Loading the OSCRO software from the Compaq Support Software for Microsoft Windows NT (SSD) Online Storage Controller Recovery Option User Guide - HP ProLiant 1000 | User Guide: Online Storage Controller Recovery Option - Page 34
C, "Building Diskettes from the SmartStart and Support Software CD," for instructions on how to create them. Installing the Recovery Server Switch in the ProLiant Storage System/F or /U The Recovery Server Switch must be installed in the ProLiant Storage System/F or /U that will be controlled - HP ProLiant 1000 | User Guide: Online Storage Controller Recovery Option - Page 35
3-7 FIG059.EPS Figure 3-1. Removing the Fast-Wide SCSI Interface Module in a Tower Server 3. Carefully slide in the Recovery Server Switch (Part Number 007678-001) as shown in Figure 3-2. Close the release tabs to lock the module in place. FIG060.EPS Figure 3-2. Sliding in the OSCRO Switch - HP ProLiant 1000 | User Guide: Online Storage Controller Recovery Option - Page 36
ProLiant Storage System, locate the original Fast-Wide SCSI interface module. Press the release tabs and remove the module as shown in Figure 3-3. FIG061.EPS Figure 3-3. Removing the Fast-Wide SCSI Interface Module in a Rack-Mount Server 3. Carefully slide in the Recovery Server Switch (part number - HP ProLiant 1000 | User Guide: Online Storage Controller Recovery Option - Page 37
3-4. Sliding in the Recovery Server Switch in a Rack-Mount Server Upgrading the SMART-2 Array Controller Firmware The firmware upgrade for SMART-2 Array Controllers is on the Compaq SmartStart and Support Software CD. To upgrade the firmware, follow the instructions on the ROMPaq (version 2.39 - HP ProLiant 1000 | User Guide: Online Storage Controller Recovery Option - Page 38
Windows NT (version 2.02 or later), which is on the Compaq SmartStart and Support Software CD included in the Recovery Server Option /U kit. Instructions for installing the Compaq SSD for Windows NT are given below. Loading the Compaq SSD for Windows NT The software required for OSCRO is included - HP ProLiant 1000 | User Guide: Online Storage Controller Recovery Option - Page 39
SSD for Windows NT Setup Screen The screen shown in Figure 3-5 shows all of the components provided by the Compaq SSD for Windows NT. Table 3-1 describes the components that are and are not required for implementing the Online Storage Controller Recovery Option. Online Storage Controller - HP ProLiant 1000 | User Guide: Online Storage Controller Recovery Option - Page 40
a communications path between the SMART-2 device drivers and the Compaq Online Storage Controller Recovery Utility. Compaq Remote Monitor Yes Service The CPQRCMC service is required when implementing OSCRO on the local server or when setting up remote management capability. CPQRCMC acts as - HP ProLiant 1000 | User Guide: Online Storage Controller Recovery Option - Page 41
on the local server. Compaq ProLiant Storage No System Provides support for Compaq ProLiant Storage Systems only when attached to Compaq SCSI-2 controllers. Compaq Netelligent/NetFlex-3 No hardware Configuring the SMART-2 Array Controllers Online Storage Controller Recovery Option User Guide - HP ProLiant 1000 | User Guide: Online Storage Controller Recovery Option - Page 42
to the SMART-2 Array Controller Installation Guide that came with the controllers you data environment of the server. 2. Shut down Windows NT, and power down the server. 3. Insert the SMART "Building Diskettes from the SmartStart and Support Software CD," for instructions on how to create them. 6. - HP ProLiant 1000 | User Guide: Online Storage Controller Recovery Option - Page 43
is displayed. Press F10 and then save the system settings. 7. Press Enter to reboot the server. Labeling the Cables Cables should be marked to indicate proper orientation and allow visual verification when ports based on the example in Table 3-2. Online Storage Controller Recovery Option User Guide - HP ProLiant 1000 | User Guide: Online Storage Controller Recovery Option - Page 44
single controller-pair configuration, connect the cable from the external ports of the SMART-2 controllers to the ProLiant Storage System connectors, connecting the active controller to the primary port. In a tower system, this steps: 1. Shut down Windows NT, and turn off the power to the server. - HP ProLiant 1000 | User Guide: Online Storage Controller Recovery Option - Page 45
the one removed from the server, remove two of the plates as above, exposing the slots. 4. Locate the internal ribbon cables (part number 199595) and the black case mount bolts. Attach the cables to the external SCSI slots as shown in Figure 3-7. Online Storage Controller Recovery Option User Guide - HP ProLiant 1000 | User Guide: Online Storage Controller Recovery Option - Page 46
ribbon cables are connected to the knockout panel (if you used a knockout panel), install it on the server and bolt it into place with the black case mount bolts. If your server case has integrated knockout slots, skip this step. 6. Connect the internal ribbon connectors to the internal ports - HP ProLiant 1000 | User Guide: Online Storage Controller Recovery Option - Page 47
to connect the server to the ProLiant Storage Systems (part number 189646-003 interface on the primary ProLiant Storage System. 11. Connect the internal interface ProLiant Storage System. 12. Connect the external connector from the standby SMART-2 controller to the second interface on the primary ProLiant - HP ProLiant 1000 | User Guide: Online Storage Controller Recovery Option - Page 48
Online Storage Recovery applet in the Control Panel, or in the Compaq System Tools folder. 2. Confirm that the controllers you want to merge are properly connected to the ProLiant Storage System using theRecovery Server Switch. While verifying the connection, make note of the physical slot number - HP ProLiant 1000 | User Guide: Online Storage Controller Recovery Option - Page 49
Click the Merge button to continue the process. The Compaq Online Storage Controller Recovery Utility prompts you to confirm operation; the controller pair is formed. Figure 3-11 shows the Compaq Online Storage Controller Recovery Utility with an active controller pair. Online Storage Controller - HP ProLiant 1000 | User Guide: Online Storage Controller Recovery Option - Page 50
3-22 Planning and Installing the Online Storage Controller Figure 3-11. Merge Completed and Pair Active The active controller icon is green; the standby controller icon is gray. The icon for the controller pair is white. Testing and Verifying the Installation The last step of the OSCRO - HP ProLiant 1000 | User Guide: Online Storage Controller Recovery Option - Page 51
correctly configured, then rerun the Verify process. The Verify function in the Compaq Online Storage Controller Recovery Utility takes over 80 seconds. During this process, configurations described in Chapter 2, see Chapter 5, "Troubleshooting." Online Storage Controller Recovery Option User Guide - HP ProLiant 1000 | User Guide: Online Storage Controller Recovery Option - Page 52
Compaq Online Storage Recovery applet in either the Control Panel or the Compaq whether it is part of a controller pair. The Compaq Online Storage Controller The primary functions of the Compaq Online Storage Controller Recovery Utility of the Compaq Online Storage Controller Recovery Utility to update - HP ProLiant 1000 | User Guide: Online Storage Controller Recovery Option - Page 53
Functionality In addition to the primary functions, the Compaq Online Storage Controller Recovery Utility provides several secondary are Fail/Unfail, Merge, and Properties. Fail / Unfail can be used to manually fail or unfail a controller. Merge combines two like controllers into a controller pair - HP ProLiant 1000 | User Guide: Online Storage Controller Recovery Option - Page 54
functional equivalent of the Dissolve button on the screen. Switch performs a manual switch, promoting the standby controller of a controller pair to active storage controller icons that display on the left side of Compaq Online Storage Controller Recovery Utility main screen. Table 4-1 describes - HP ProLiant 1000 | User Guide: Online Storage Controller Recovery Option - Page 55
4-4 Compaq Online Storage Controller Recovery Utility Controller Icon Table 4-1 Mass Storage Controller Icons Color Description Green Gray White Black Green with Yellow X Gray with Yellow X Green - HP ProLiant 1000 | User Guide: Online Storage Controller Recovery Option - Page 56
a ProLiant Storage System/F or /U through the Recovery Server Switch. One shows an active connection (green), while the other shows an inactive connection (gray). Figure 4-3. Compaq Online Storage requires action to get OSCRO to a ready state. Online Storage Controller Recovery Option User Guide - HP ProLiant 1000 | User Guide: Online Storage Controller Recovery Option - Page 57
Power Off Failed Not Ready Normal Failed Not Ready Normal Viewing Device Properties When a specific mass storage controller is selected on the Compaq Online Storage Controller Recovery Utility screen, the General and Status properties of that controller can be displayed. Selection can be made by - HP ProLiant 1000 | User Guide: Online Storage Controller Recovery Option - Page 58
the device. The board name, device driver name, and the physical I/O address are also provided. Figure 4-4. General Properties Screen Online Storage Controller Recovery Option User Guide - HP ProLiant 1000 | User Guide: Online Storage Controller Recovery Option - Page 59
4-8 Compaq Online Storage Controller Recovery Utility The Status properties page shown in Figure 4-5 provides information about the status of the PCI Hot Plug slot (when applicable) - HP ProLiant 1000 | User Guide: Online Storage Controller Recovery Option - Page 60
failure is given. The PCI adapter has failed. The PCI adapter is not part of a controller pair. The PCI adapter is the active member of a controller reported. The PCI adapter is not reporting a Failed status. The PCI adapter is part of a controller pair. The PCI adapter is not the active member of a - HP ProLiant 1000 | User Guide: Online Storage Controller Recovery Option - Page 61
4-10 Compaq Online Storage Controller Recovery Utility Setting Machine Options Right-clicking the title bar of the Online Storage Controller please refer to the white paper entitled "Implementing Online Storage Controller Recovery Option Under Windows NT," available at the Compaq Web site. - HP ProLiant 1000 | User Guide: Online Storage Controller Recovery Option - Page 62
Troubleshooting If you are unable to perform a task associated with OSCRO, make sure you have the privilege associated with the task. Other problems to understand that the cabling for the Standby Recovery Server and On-Line Recovery Server options is incompatible with OSCRO. The cables are the Guide - HP ProLiant 1000 | User Guide: Online Storage Controller Recovery Option - Page 63
external connector from the active SMART-2 controller is attached to the same ProLiant Storage System/F or /U as the internal connector of the standby SMART may not detect this error, and it may not manifest any problems until the switch occurs from the active controller to the standby controller - HP ProLiant 1000 | User Guide: Online Storage Controller Recovery Option - Page 64
5-3 ProLiant ProLiant Storage 1 System 2 /F or /U 1 Storage 1 System L I D 2 /F or /U 2 A V I N Active Standby Device Driver Figure 5-1. Invalid Configuration -- Cross-Connected see the "Labeling the Cables" section in Chapter 3. Online Storage Controller Recovery Option User Guide - HP ProLiant 1000 | User Guide: Online Storage Controller Recovery Option - Page 65
is also an error that the Verify function of the Online Storage Controller Recovery Utility flags. In addition, if there are drives in both ProLiant Storage Systems, both of the SMART-2 controllers will be attached to active SCSI buses, and the Online Storage Controller Recovery Utility will not - HP ProLiant 1000 | User Guide: Online Storage Controller Recovery Option - Page 66
5-5 ProLiant ProLiant Storage 1 System /F or /U 21 Storage 1 System D/F or /U L I2 2 A V I N Active Standby Device Driver Figure 5-2. Invalid Configuration -- Unilateral connected to the standby controller, without opening the system. Online Storage Controller Recovery Option User Guide - HP ProLiant 1000 | User Guide: Online Storage Controller Recovery Option - Page 67
OSCRO allows you to form multiple controller pairs in a single server. Each controller pair must conform to the configuration guidelines for in Figure 5-3. Connecting the secondary (idle) interface of the wrong ProLiant Storage System/F or /U, for example, causes an incorrect configuration that the - HP ProLiant 1000 | User Guide: Online Storage Controller Recovery Option - Page 68
. Use the Compaq SSD for Windows NT that is included in the Recovery Server Option /U kit supported by OSCRO. Only the following SMART-2 Array Controllers can be made into OSCRO redundant pairs: SMART-2SL, SMART-2/P, SMART-2/E, and SMART-2DH. Online Storage Controller Recovery Option User Guide - HP ProLiant 1000 | User Guide: Online Storage Controller Recovery Option - Page 69
5-8 Configuration Errors to Avoid Boot Device Considerations After a controller failover, there are situations in which the system will not be able to boot. If you get the following error message: Non-system disk or disk error Replace and strike any key when ready you may be in the situation - HP ProLiant 1000 | User Guide: Online Storage Controller Recovery Option - Page 70
active after the power is cycled on the ProLiant Storage System/F or /U. When the power is cycled on the ProLiant Storage System/F or /U, the Recovery Server Switch inside is reset and the primary port becomes the replacement controller. Online Storage Controller Recovery Option User Guide - HP ProLiant 1000 | User Guide: Online Storage Controller Recovery Option - Page 71
Controller Failure 4. Use the Online Storage Controller Recovery Utility to perform a manual Switch operation, thus making the controller the active controller of the controller is controller removed. re-established. Figure 6-1. Compaq PCI Hot Plug Technology Recovery from Controller Failure with - HP ProLiant 1000 | User Guide: Online Storage Controller Recovery Option - Page 72
ProLiant Storage System(s)/F or /U. 6. Reboot the server. By following this procedure, the mass storage controller is replaced when convenient for the System Administrator, restoring the I/O subsystem to a faulttolerant state. Boot Device Considerations A problem over. 4. The server is shut down - HP ProLiant 1000 | User Guide: Online Storage Controller Recovery Option - Page 73
4. Connect the external and internal cables for the primary controller (A) to Controller B. 5. Cycle the power on the ProLiant Storage Systems to ensure that the Recovery Server Switches inside are reset. 6. When the failed mass storage controller (A) is replaced, introduce it into the configuration - HP ProLiant 1000 | User Guide: Online Storage Controller Recovery Option - Page 74
be dissolved until the failed controller is repaired. 2. Access the Online Storage Controller Recovery Utility from the Compaq Online Storage Recovery applet on the Control Panel, or from the Compaq System Tools folder. 3. Highlight the controller pair you want to dissolve (the highlighted line must - HP ProLiant 1000 | User Guide: Online Storage Controller Recovery Option - Page 75
pair, leaving you with two independent controllers. CAUTION: Because one of the two array controllers is still electrically disconnected from the ProLiant Storage System, it should be inactive (gray) after dissolving the controller pair. You should not reconfigure the cabling of the controllers - HP ProLiant 1000 | User Guide: Online Storage Controller Recovery Option - Page 76
parts in static-safe containers. Keep electrostatic-sensitive parts in their containers until they arrive at static-free workstations. Place parts when handling or installing electrostatic-sensitive parts: Use a wrist strap connected conductive field service tools. Use a portable field service kit - HP ProLiant 1000 | User Guide: Online Storage Controller Recovery Option - Page 77
equipment for proper grounding, have an Authorized Compaq Service Provider install the part. NOTE: For additional information on static electricity or assistance with the installation of the product, contact your Authorized Compaq Service Provider or refer to the Maintenance and Service Guide. - HP ProLiant 1000 | User Guide: Online Storage Controller Recovery Option - Page 78
for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are installed and used in accordance with the instructions, may cause harmful interference to radio this device that are not expressly approved by Compaq Computer Corporation may void the user's authority to Guide - HP ProLiant 1000 | User Guide: Online Storage Controller Recovery Option - Page 79
B-2 Regulatory Compliance Notices European Union Notice Products with the CE Marking comply with both the EMC Directive (89/336/EEC) and the Low Voltage Directive (73/23/EEC) issued by the Commission of the European Community. Compliance with these directives implies conformity to the following - HP ProLiant 1000 | User Guide: Online Storage Controller Recovery Option - Page 80
This customer equipment is to be installed and maintained by service personnel as defined by AS/NZS 3260 Clause 1.2.14.3. Service Personnel. Incorrect connection of connected equipment to the General socket outlet with protective earth contact. Online Storage Controller Recovery Option User Guide - HP ProLiant 1000 | User Guide: Online Storage Controller Recovery Option - Page 81
and Support Software Server in your environment, or if the Integration Server does not have the latest software, you should select the CD Only option, then click Next>. 4. The Compaq SmartStart - Diskette Builder screen changes to a browser screen. Online Storage Controller Recovery Option User Guide - HP ProLiant 1000 | User Guide: Online Storage Controller Recovery Option - Page 82
C-2 Building Diskettes from the SmartStart CD Figure C-1. SmartStart Diskette Builder Screen 5. Scroll down to the entry called Options ROMPaq 2.39. Place an X in the box. 6. A message that you need 4 diskettes is displayed. Click Next> to continue the process. 7. Place the first diskette into - HP ProLiant 1000 | User Guide: Online Storage Controller Recovery Option - Page 83
, press Yes. 9. Continue inserting diskettes and clicking OK until the diskettes are completely built. Click Finish. 10. Put the first diskette in the server, and it will boot into a DOS Utility that updates the firmware on all the SMART-2 Array Controllers in the system. Online Storage Controller - HP ProLiant 1000 | User Guide: Online Storage Controller Recovery Option - Page 84
C-4 Building Diskettes from the SmartStart CD Building Diskettes for the Compaq System Configuration Utility version 2.36 rev. A To build diskettes for updating SMART-2 Array Controller device drivers from the SmartStart and Support Software CD 3.42 and above included in the kit, perform the - HP ProLiant 1000 | User Guide: Online Storage Controller Recovery Option - Page 85
you how to label the diskette. Click the OK button when you are ready to write the first diskette. Online Storage Controller Recovery Option User Guide - HP ProLiant 1000 | User Guide: Online Storage Controller Recovery Option - Page 86
all right, press Yes. 9. Continue inserting diskettes and clicking OK until the diskettes are completely built. Click Finish. 10. Put the first diskette in the server, and it will allow you to run the System Configuration Utility to configure the SMART-2 Array Controllers in the system. - HP ProLiant 1000 | User Guide: Online Storage Controller Recovery Option - Page 87
Cabling incorrect 5-1 mismatched controller pairs 5-6 Comments where to send xiii Compaq Online Storage Controller Recovery Utility 3-19, 4-1 to 4-10, 7-1 Compliance Dual-channel configuration 2-8 E Electrostatic discharge A-1 Email address xiii Online Storage Controller Recovery Option User Guide - HP ProLiant 1000 | User Guide: Online Storage Controller Recovery Option - Page 88
3-22 Installing the controllers 3-14 the Recovery Server Switch 3-6 K Kit contents 1-3 Knockout panels 4-10 Making a controller pair 3-19 Manual organization vii Merge 3-21, 4-1, 4-2 3-1 implications 3-3 Primary mass storage controller 3-4 ProLiant Storage System duplexed 3-3 older 3-3 Properties - HP ProLiant 1000 | User Guide: Online Storage Controller Recovery Option - Page 89
6-3 Recovery Server Option Troubleshooting 5-1 U Unattended reboot 3-4 Unilaterally connected cables 5-4 V Verify 3-22, 4-3 Verifying the installation 3-22 W Web site Compaq xiii Windows NT upgrade 3-3 Windows NT Support Software components 3-12 Online Storage Controller Recovery Option User Guide
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