HP ProLiant 2500 Compaq Survey Utility
HP ProLiant 2500 Manual
 |
View all HP ProLiant 2500 manuals
Add to My Manuals
Save this manual to your list of manuals |
HP ProLiant 2500 manual content summary:
- HP ProLiant 2500 | Compaq Survey Utility - Page 1
the server history. This combination of features simplifies the service process, and minimizes downtime experienced by a server. Versions of Compaq Survey Utility are available for Microsoft Windows NT™ and Novell NetWare, and the utility is supported on all ProSignia and ProLiant servers. ECG075 - HP ProLiant 2500 | Compaq Survey Utility - Page 2
Compaq, Contura, Deskpro, Fastart, Compaq Insight Manager, LTE, PageMarq, Systempro, Systempro/LT, ProLiant trademarks and/or service marks of Compaq Computer Corporation. Other Compaq Computer Corporation. Printed in the U.S.A. Microsoft, Windows, Windows NT, Windows NT Advanced Server, SQL Server - HP ProLiant 2500 | Compaq Survey Utility - Page 3
. Service tools ensure that in the event a problem does occur, it will be resolved quickly and easily in order for the server to continue to support users and applications. Administrators today encounter a number of challenges in managing their environments. As a result of these challenges, specific - HP ProLiant 2500 | Compaq Survey Utility - Page 4
information obtained by the utility is useful in troubleshooting server problems, and streamlines the service process by enabling quick and easy identification of server configurations, which is the first step in resolving service cases. Compaq Survey Utility version 2.04 and later includes a web - HP ProLiant 2500 | Compaq Survey Utility - Page 5
in as key features of the product: On-line Serviceability A key benefit of Compaq Survey Utility is that it delivers configuration capture and reporting in an on-line format. Not only can Compaq Survey Utility collect information while the server is on-line, but can also be initially installed - HP ProLiant 2500 | Compaq Survey Utility - Page 6
requirements for a service call, a user is typically asked to Compaq Survey Utility delivers a comprehensive view of the server with the ease and simplicity of a single tool. This single tool approach minimizes problem the server, scheduled time interval, or user-initiated action) Compaq Survey - HP ProLiant 2500 | Compaq Survey Utility - Page 7
or service provider memory of the Remote Insight Board (servers in which the Remote Insight Board has been installed). In instances when the server has lost power user. HOW COMPAQ SURVEY UTILITY WORKS The Compaq Survey Utility agent resides on each managed server and communicates with device drivers - HP ProLiant 2500 | Compaq Survey Utility - Page 8
the most up to date information and view of the system. This makes it truly an on-line service tool. Accessing and Viewing Information The information the utility gathers can be accessed in the following ways: • Locally at the host server console (Survey.txt) • Remotely or locally from a browser. 8 - HP ProLiant 2500 | Compaq Survey Utility - Page 9
service provider to identify the history of events and the order and point at which specific changes were made, which provides significant assistance in identifying the source of server problems snapshots (or sessions). For example, when a user requests that Survey Utility generate a comparison of - HP ProLiant 2500 | Compaq Survey Utility - Page 10
pinpoint what changes have triggered a problem with the server operation, such as a SCSI depth of information on operating system services, drivers and NetWare modules that are running Compaq Survey Utility. This report is used in the event that the service person needs to drill down on a specific - HP ProLiant 2500 | Compaq Survey Utility - Page 11
, during regular operation of the server. The scheduled interval feature is and unloading NetWare modules). • User Initiated: Compaq Survey Utility allows the administrator to from the device to the local machine for mailing to a service provider. The reports can be printed while viewing it on - HP ProLiant 2500 | Compaq Survey Utility - Page 12
generated depending on the needs of the user. At the same time, the information can be accessed in a number of ways, making Compaq Survey Utility a flexible tool. Compaq Survey Utility helps deliver Compaq's commitment to continue improving the serviceability and availability of Compaq servers. 12 - HP ProLiant 2500 | Compaq Survey Utility - Page 13
ECG075/0798 WHITE PAPER (cont.) ... SPECIFICATIONS Supported platforms Supported operating systems System requirements for browsing to a device Web Browser Recommendations Availability 13 All Compaq ProSignia and ProLiant servers Windows NT 3.51 or 4.0 Windows 95(reporting only; used for viewing
-
1 -
2 -
3 -
4 -
5 -
6 -
7 -
8
-
9
-
10
-
11
-
12
-
13
 |
 |
W
HITE
P
APER
1
ECG075/0798
July 1998
Prepared by
Management
Solutions Marketing
Compaq Computer
Corporation
C
ONTENTS
Executive Summary
.........
1
Introduction
.....................
3
The Importance of
Service Tools
...................
3
What is Compaq
Survey Utility
...................
4
Theory of operation
................
4
Key Features
....................
5
On-line Serviceability
.............
5
Simplified Collection
..............
6
Audit Trail
.............................
6
Remote Insight integration
......
7
How Compaq
Survey Utility
Works
..............................
7
Accessing and Viewing
...........
7
Collecting and Updating
.......
11
Transferring and Printing
......
11
Conclusion
...................
12
Specifications
...............
13
Compaq Survey Utility
This paper provides an overview of the technology, features and use of Compaq Survey
Utility.
E
XECUTIVE
S
UMMARY
With the complexity of today’s server applications and the criticality of data stored on
servers, maximizing server availability is a requirement in order to maintain the
successful operation of a business.
Compaq Survey Utility was designed as a service
tool, in order to deliver enhanced serviceability for Compaq servers, and increase overall
availability.
In addition to robust management tools, service tools can be invaluable in bringing about
the quick resolution of server problems.
In order to streamline the service process, and
resolve problems quickly, it is necessary to have the right information available at the
time that a service call is placed.
The primary information requirement, and the one that
provides the greatest insight into potential server issues, is the configuration of the
system.
Compaq Survey Utility delivers this critical data, and addresses customer
requirements for enhanced service tools and higher server availability through its
comprehensive feature design:
•
On-line installation and operation:
No requirement to take the server off-line or
reboot the server in order to use Compaq Survey Utility
•
Comprehensive configuration capture under a single tool:
Gathers detailed hardware
and operating system configuration information under a single tool.
•
Automatic configuration audit trail:
Compaq Survey Utility automatically maintains
a configuration history for the server.
By storing multiple configuration snapshots
and highlighting changes and differences, the utility is able to provide a detailed
record of the server history.
This combination of features simplifies the service process, and minimizes downtime
experienced by a server.
Versions of Compaq Survey Utility are available for Microsoft
Windows NT™ and Novell NetWare, and the utility is supported on all ProSignia and
ProLiant servers.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.