HP ProLiant CL380 Compaq ProLiant CL380 Software User Guide
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- HP ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 1
ProLiant CL380 Software User Guide Fourth Edition (December 2000) Part Number 157839-004 Compaq Computer Corporation - HP ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 2
notice. The warranties for Compaq products are set forth in the express limited warranty statements accompanying such products. Nothing herein should be construed as constituting an additional warranty. Compaq ProLiant CL380 Software User Guide Fourth Edition (December 2000) Part Number 157839-004 - HP ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 3
Compaq Technical Support x Compaq Website xi Compaq Authorized Reseller xi Chapter 1 System Setup and Configuration for Microsoft Windows NT Server 4.0, Enterprise Edition Configuring the System 1-2 Preconfiguration Checks 1-2 Configuring Server Node 1 1-2 Configuring Server Node 2 1-4 Manual - HP ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 4
iv Compaq ProLiant CL380 Software User Guide Chapter 2 System Setup and Configuration for Microsoft Windows 2000 Advanced Server Configuring the System 2-2 Preconfiguration Checks 2-2 Configuring the Server Nodes 2-2 Configuring the Shared Storage 2-4 Installing Cluster Service on the Server - HP ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 5
of Individual Server Nodes 6-2 Managing Network Clients Connected to a Cluster 6-3 Managing a Cluster's Shared Storage 6-3 Remotely Managing a Cluster 6-4 Cluster Events 6-4 Compaq Insight Manager 6-4 Explorer Device List Screen 6-5 Cluster Management Screen 6-6 Cluster Shared Resources - HP ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 6
vi Compaq ProLiant CL380 Software User Guide System Management continued Microsoft Cluster Administrator 6-10 Novell ConsoleOne 6-11 Backing Up Your Cluster 6-11 Managing Cluster Performance 6-13 Index - HP ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 7
About This Guide This guide is designed to be used as step-by-step instructions for installation and as a reference for operation, troubleshooting, and future upgrades. Text Conventions This document uses the following conventions to distinguish elements of text: Keys Keys appear in boldface. A - HP ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 8
viii Compaq ProLiant CL380 Software User Guide Symbols in Text These symbols may be found in the text of this guide. They have the IMPORTANT: Text set off in this manner presents clarifying information or specific instructions. NOTE: Text set off in this manner presents commentary, sidelights - HP ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 9
About This Guide ix Any surface or area of the equipment marked with these symbols indicates the presence of a hot surface or hot component. If this surface is - HP ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 10
x Compaq ProLiant CL380 Software User Guide Getting Help If you have a problem and have exhausted the information in this guide, you can get further information and other help in the following locations. Compaq Technical Support You are entitled to free hardware technical telephone support for all - HP ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 11
About This Guide xi Compaq Website The Compaq website has information on this product as well as the latest drivers and Flash ROM images. You can access the Compaq website by logging on to the Internet at http://www.compaq.com Compaq Authorized Reseller For the name of your nearest Compaq authorized - HP ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 12
system software user guide supplied with your ProLiant CL380 for instructions on completing the software installation. Have the following items available as you configure your Compaq ProLiant CL380: I Hardware Configuration and Installation Poster I Compaq SmartStart™ and Support Software CD 4.90 - HP ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 13
1-2 Compaq ProLiant CL380 Software User Guide Configuring the System The following sections provide instructions for configuring your ProLiant CL380 system with Microsoft Windows NT Server 4.0, Enterprise Edition. Preconfiguration Checks I Be sure you have sufficient software rights to install the - HP ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 14
the guided installation process, selecting options as needed. If you need help, refer to the online help by clicking on the Help button. IMPORTANT: Microsoft Windows NT Server 4.0, Enterprise Edition, does not detect the presence of both network adapters correctly in the Compaq ProLiant CL380. When - HP ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 15
KVM (Keyboard/Video/Mouse) switch and choose server node 2 from the list. NOTE: For detailed instructions on using the KVM switch, refer to the Compaq ProLiant CL380 User Guide. 2. Boot server node 2 with the SmartStart and Support Software CD in the CD-ROM drive. 3. When the system boots, you will - HP ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 16
server node 1. For example, if server node 1 is set for SCSI ID 7, then server node 2 must be set to ID 6. 6. To verify or change the SCSI ID number after the system configuration is done, select Review Compaq Integrated Smart Array Controller User Guide for additional information on using the Compaq - HP ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 17
1-6 Compaq ProLiant CL380 Software User Guide 15. The Product Selection window appears. Continue to follow the guided installation process, selecting options as needed. If you need help, refer to the online help by clicking on the Help button. IMPORTANT: Microsoft Windows NT Server 4.0, Enterprise - HP ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 18
procedure to Windows NT. Follow the instructions on the Windows NT Server 4.0, Enterprise Edition installation screens. To manually install the cluster software using SmartStart, you need the following: I Compaq SmartStart and Support Software CD 4.90 or later I Compaq Management CD 4.90 or later - HP ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 19
Compaq ProLiant CL380 Software User Guide 7. Press the down arrow to select Compaq instruct you to replace the SmartStart CD with the operating system CD. SmartStart is no longer involved in the installation process. 15. Insert the Windows NT Server the array controller driver installation. If dialog - HP ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 20
. 24. After the installation of Windows NT Server 4.0, Enterprise Edition has completed, you must install Service Pack 3, followed by the Compaq Server Support for Microsoft Windows NT 4.0 software. IMPORTANT: You must update the array controller driver using the Custom Update option of the SSD - HP ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 21
KVM (Keyboard/Video/Mouse) switch and choose server node 2 from the list. NOTE: For detailed instructions on using the KVM switch, refer to the Compaq ProLiant CL380 User Guide. 2. Boot server node 2 with the SmartStart and Support Software CD in the CD-ROM drive. 3. When the system boots, you will - HP ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 22
server node 1. For example, if server node 1 is set for SCSI ID 7, then server node 2 must be set to ID 6. 6. To verify or change the SCSI ID number after the system configuration is done, select Review Compaq Integrated Smart Array Controller User Guide for additional information on using the Compaq - HP ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 23
1-12 Compaq ProLiant CL380 Software User Guide 16. Insert the Windows NT Server 4.0, Enterprise Edition CD in the drive system. If the driver is not in the list, press the S key to return to the selection screen. IMPORTANT: Leave the diskette in the drive until you are instructed to remove it. - HP ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 24
. 25. After the installation of Windows NT Server 4.0, Enterprise Edition has completed, you must install Service Pack 3, followed by the Compaq Server Support for Microsoft Windows NT 4.0 software. IMPORTANT: You must update the array controller driver using the Custom Update option of the SSD - HP ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 25
Compaq ProLiant CL380 Software User Guide Verifying Creation of the Cluster After the software is installed, use the following steps to verify the creation of the cluster. 1. Shut down and power down both server nodes. 2. Power down and then power up the shared storage area. 3. Power up both server - HP ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 26
down so that a failure event will result in failover of resources and groups. 4. Power down one of the server nodes. 5. Within several seconds, Cluster Administrator running on the surviving server node should bring online all of the predefined resources and groups that were previously owned by the - HP ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 27
1-16 Compaq ProLiant CL380 Software User Guide 4. Ensure the network client can access the IP address added in Step 2. From the network client, execute a PING command using the cluster IP address as the argument. NOTE: Regardless of whether you are using WINS or DHCP, you can execute the DOS command - HP ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 28
and cluster resources is Microsoft's Cluster Server Administrator's Guide. Refer to that guide for detailed setup information. Compaq has worked directly with several application vendors throughout the development of Compaq ProLiant Clusters. As a result of these efforts, Compaq provides a number of - HP ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 29
system software user guide supplied with your ProLiant CL380 for instructions on completing the software installation. Have the following items available as you configure your Compaq ProLiant CL380: I Hardware Configuration and Installation Poster I Compaq SmartStart and Support Software CD 4.90 - HP ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 30
2-2 Compaq ProLiant CL380 Software User Guide Configuring the System The sections below provide instructions for configuring your ProLiant CL380 system with Microsoft Windows 2000 Advanced Server. Preconfiguration Checks I Be sure you have sufficient software rights to install the operating system - HP ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 31
11. The Product Selection window appears. Continue to follow the guided installation process, selecting options as needed. If you need help, refer to the online help by clicking the Help button. IMPORTANT: Do not install the Cluster Service component of Microsoft Windows 2000 Advanced Server at this - HP ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 32
KVM (Keyboard/Video/Mouse) switch and choose server node 2 from the list. NOTE: For detailed instructions on using the KVM switch, refer to the Compaq ProLiant CL380 User Guide. 16. Boot server node 2 with the SmartStart and Support Software CD in the CD-ROM drive. 17. Repeat steps 2 through 14 to - HP ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 33
. 2. Optionally, install the latest operating system service pack and restart the system. 3. If you elected to install the latest operating system service pack, run the Compaq Support Paq for Windows 2000 to ensure that the latest Compaq drivers have not been overwritten during the installation of - HP ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 34
4. Press Print Screen to access the KVM switch and choose server node 2 from the list. NOTE: For detailed instructions on using the KVM switch, refer to the Compaq ProLiant CL380 User Guide. 5. Install and configure the Cluster Service component on node 2. NOTE: Refer to the Microsoft Windows 2000 - HP ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 35
node that is connected to the shared storage RAID controller must have a unique SCSI ID number. IMPORTANT: Server nodes 1 and 2 cannot have the same SCSI ID. Compaq recommends that server node 1 be set with SCSI ID 6 and server node 2 be set with SCSI ID 7. 5. Perform the following substeps to set - HP ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 36
Compaq ProLiant CL380 Software User Guide server nodes. IMPORTANT: If the Found New Hardware wizard appears for the CR3500 SCSI Array Device when the system restarts, follow these steps: 1. Click Next. 2. Choose Display a list of known drivers for this device so that I can choose a specific driver - HP ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 37
Setup and Configuration for Microsoft Windows 2000 Advanced Server 2-9 NOTE: For detailed instructions on using the KVM switch, refer to the Compaq ProLiant CL380 User Guide. 15. Boot server node 2 with the SmartStart and Support Software CD in the CD-ROM drive. 16. Repeat steps 2 through 13 to - HP ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 38
. 4. Press Print Screen to access the KVM switch and choose server node 2 from the list. NOTE: For detailed instructions on using the KVM switch, refer to the Compaq ProLiant CL380 User Guide. 5. Install and configure the Cluster Service component on node 2. NOTE: Refer to the Microsoft Windows 2000 - HP ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 39
Windows 2000 Advanced Server 2-11 7. If you elected to install the latest operating system service pack, run the Compaq Support Paq for Windows 2000 to ensure that the latest Compaq drivers have not been overwritten during the installation of the service pack. The ProLiant CL380 is now configured - HP ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 40
2-12 Compaq ProLiant CL380 Software User Guide Figure 2-1. Microsoft Cluster Administrator Verifying Server Node Failover NOTE: When running the failover test, start with the least complex test. Do not run any client activity while testing failover events. Follow - HP ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 41
with the cluster. The following steps will lead you through this validation procedure. 1. Ensure both server nodes are running, and use Cluster Service to use Cluster Administrator to perform a manual failover of the cluster group that contains the IP address. 6. After the manual failover completes - HP ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 42
2-14 Compaq ProLiant CL380 Software User Guide 7. As soon as the other server node brings the cluster group online, a response similar to the one noted in Step 4 should be returned. If the client successfully accessed the failed over IP address, your cluster is working. If the client was - HP ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 43
ProLiant CL380. I Hardware Configuration and Installation Poster I Compaq SmartStart and Support Software CD 4.90 or later I Compaq Management CD 4.90 or later I Compaq SmartStart Installation Poster I Novell NetWare 4.2 or NetWare 5.1 software and documentation I Novell High Availability Server - HP ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 44
3-2 Compaq ProLiant CL380 Software User Guide Configuring the System The sections below provide instructions for configuring your ProLiant CL380 system with Novell NetWare 4.2 or NetWare 5.1. Preconfiguration Checks 1. Be sure you have sufficient software rights and licenses to install the operating - HP ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 45
and to create or modify the volumes that the system will use. Configuring Server Node 2 1. Press Print Screen to access the KVM (Keyboard/Video/Mouse) switch and choose server node 2 from the list. For detailed instructions on using the KVM switch, refer to the Compaq ProLiant CL380 User Guide. - HP ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 46
3-4 Compaq ProLiant CL380 Software User Guide 2. Boot server node 2 with the SmartStart and Support Software CD in the CD-ROM drive. 3. When the system boots, you will see the Select Language screen. Select which language you would like to use and follow the installation process. 4. - HP ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 47
System Setup and Configuration for Novell NetWare 3-5 15. The Product Selection window appears. Follow the guided installation process. If you need help, refer to the online the operating system has been successfully installed on both server nodes, install the appropriate Novell clustering software. - HP ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 48
3-6 Compaq ProLiant CL380 Software User Guide Configuring the Cluster for NetWare 4.2 Novell High Availability Server (NHAS) is the software needed to run the clustering aspect of the ProLiant CL380 when running NetWare 4.2. This software must be installed after NetWare 4.2 has been installed on - HP ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 49
spans must either be shared or not shared. Otherwise, if one drive fails, there will be no access to the volume from either cluster server. I NHAS cluster servers will function within different containers in the NDS tree, but they must reside in the same directory tree to ensure smooth failover of - HP ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 50
Compaq ProLiant CL380 Software User Guide Verifying Functionality of the Cluster Now that the software is installed, you can verify the creation of the cluster test NetWare Link Disconnect: 1. Remove the network cable from the server's network card to which NetWare Link is dedicated. The NetWare Link - HP ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 51
NSS) or Device Driver Functional Specification (DDFS) partition on the shared storage array is required for the split brain partition. Be sure this partition can be readily seen through both server nodes. 3. Set up the redundant Network Interface Card (NIC) in the Compaq ProLiant CL380 to connect to - HP ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 52
10 Compaq ProLiant CL380 Software User Guide 5. Enter the name of the server node you want to add to the cluster, or browse and select one from the list, and then click Add to Cluster. Repeat this step for the second server node to add to the cluster. When you add a server node to a cluster, NetWare - HP ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 53
Configuration Utility This chapter provides instructions for using the Compaq CR3500 Configuration Utility and describes methods to configure your CR3500 controller quickly and easily. The CR3500 Configuration Utility is located on the Compaq SmartStart and Support Software CD. The utility uses - HP ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 54
of the system, complete the following: I Install a redundant CR3500 controller (optional). To install a redundant CR3500 controller, refer to the Compaq ProLiant CL380 User Guide. I Determine which fault tolerance method and logical drive configuration you want to use. For more information on RAID - HP ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 55
Software CD into the CD-ROM drive of the server node. 2. From the Explorer window, go to the CR3500 directory on the SmartStart and Support Software CD and run SETUP.EXE. This will install the CR3500 Configuration Utility to the server node. 3. Select Start, Compaq System Tools, CR3500 Utility to - HP ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 56
4-4 Compaq ProLiant CL380 Software User Guide 4. A connection window appears (Figure 4-1). Figure 4-1. CR3500 Configuration Utility SCSI connection 5. Select SCSI and click OK. You will then be taken to the main window of - HP ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 57
the 95, 98, NT, or 2000 version of Microsoft Windows. 3. Use the Explorer window to go to the CR3500 directory on the SmartStart and Support Software CD and run SETUP.EXE. This will install the CR3500 Configuration Utility. 4. Select Start, Compaq System Tools, CR3500 Utility to run the utility. - HP ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 58
4-6 Compaq ProLiant CL380 Software User Guide 5. A connection window appears (Figure 4-3). Figure 4-3. CR3500 Configuration Utility Serial connection 6. Select Serial, then click OK. 7. The Serial Connection window will display (Figure 4-4). Choose the COM - HP ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 59
CR3500 Configuration Utility 4-7 Main Window The CR3500 Configuration Utility main window (Figure 4-5) has four areas: I Menu bar I Toolbar I Logical drives window I Physical drives window Figure 4-5. CR3500 Configuration Utility main window Drop-Down Menus The main window has menu bars and drop- - HP ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 60
4-8 Compaq ProLiant CL380 Software User Guide Shortcut Menus Frequently used commands can also be accessed by clicking the right mouse button on the system, logical drive, device, or folder icon. Main - HP ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 61
CR3500 Configuration Utility 4-9 Each toolbar icon is described in Table 4-2. Table 4-2 Storage Window Toolbar Icons Icon Icon Name Description Add logical drive button Enables you to add a new logical drive to your storage subsystem Large Icons button Displays your logical drives as large - HP ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 62
4-10 Compaq ProLiant CL380 Software User Guide Large Icons, Small Icons, and List Views If you choose the Large Icons, Small Icons, or List options in the Logical Drives View menu, the - HP ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 63
locate the members of any logical drive by clicking on the logical drive icon in the Logical Drive window. The drive's members are shown as ProLiant CL380 physical drive icons in the Physical Drive window. - HP ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 64
4-12 Compaq ProLiant CL380 Software User Guide Physical Drives Window The Physical Drives window (Figure 4-9) provides detailed information about the physical drives you have configured in your storage subsystem. Figure 4-9. Physical Drives - HP ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 65
controller can be added for redundancy of the shared storage array. To install a second controller, refer to the Compaq ProLiant CL380 User Guide. Configuring the CR3500 Controller Each installed controller has configuration properties that can be modified using the CR3500 Configuration Utility - HP ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 66
4-14 Compaq ProLiant CL380 Software User Guide The Controller Properties screen (Figure 4-10) appears showing the four property tabs. They are: I General I Host Ports I Environment I Cache Figure 4-10. Controller Properties window, General - HP ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 67
a higher priority on the RAID set creation at the expense of I/O activity. I Firmware revision-Shows the current firmware revision of the CR3500 RAID Controller. I Serial number-Shows the serial number of the controller. I Connection type-Shows the connection type, which can be serial or SCSI. - HP ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 68
4-16 Compaq ProLiant CL380 Software User Guide The next tab, Host Ports (Figure 4-11), has the following If two controllers are present, both controllers must be set to the same failover mode. NOTE: Compaq recommends running in active/active mode only. I Host I/O channel 0-Enter the desired host I/O - HP ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 69
other IDs. Target IDs are also referred to as the SCSI ID. NOTE: Compaq recommends using the default values for the Channel 0 Target ID. I Mode-The default and it cannot be changed. I Tag queuing-If your host adapter supports tag queuing, check the Enabled box. Tag queuing permits each initiator to - HP ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 70
4-18 Compaq ProLiant CL380 Software User Guide The Environment tab (Figure 4-12) monitors the following items: I Power I Temperature I Fan State Figure 4-12. Controller Properties window, Environment tab Refer to the online help for more information regarding each area's warning icon and meaning. - HP ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 71
CR3500 Configuration Utility 4-19 The Cache tab (Figure 4-13) indicates the cache memory size for each occupied slot in a controller's memory. Figure 4-13. Controller Properties window, Cache tab - HP ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 72
4-20 Compaq ProLiant CL380 Software User Guide Adding Physical Drives The system's CR3500 RAID click Physical Drive, then click New. 4. The Add New Physical Drive window appears. Enter the channel number and Target ID for the new physical drive. The Target ID is displayed on the grid. NOTE: An - HP ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 73
CR3500 Configuration Utility 4-21 Adding Logical Drives From the Storage pull-down menu, select Add Logical Drive. There is a six-step wizard to assist you in adding a logical drive. 1. Select the RAID level for the new logical drive (Figure 4-14). Click the Next button to continue. Figure 4-14. Add - HP ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 74
4-22 Compaq ProLiant CL380 Software User Guide 2. Select the physical drives for the new logical drive (Figure 4-15). The number of physical drives you choose will determine the amount of storage that will be available for the new logical drive. To select a physical drive, click - HP ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 75
new logical drive will appear in the bottom window, along with its capacity. Click Next to continue. I To create more than one logical drive, enter a number less than the amount appearing in the Logical Drive Capacity window and click Add. The capacity remaining changes to reflect the new amount of - HP ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 76
4-24 Compaq ProLiant CL380 Software User Guide 4. Define the strip size and the host port for the new logical drives (Figure 4-17). Click Next to continue. For more information on strip size and host ports, refer to the online help. Figure 4-17. Add Logical Drive: Step 4 - HP ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 77
CR3500 Configuration Utility 4-25 5. Select a Logical Unit Number (LUN) for the logical drive (Figure 4-18). The Step 5 screen also gives you the option of enabling the Writeback Cache to improve host performance. For - HP ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 78
4-26 Compaq ProLiant CL380 Software User Guide 6. View a summary of the new logical drives (Figure 4-19). In this summary you will find the RAID level, capacity, cache options, and member physical drives - HP ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 79
CR3500 Configuration Utility 4-27 Replacing a Failed Controller in a Redundant Controller Environment A failed controller can be replaced without powering down the shared storage array. To replace a failed controller: 1. Remove the failed controller. 2. Insert the new controller. IMPORTANT: Before - HP ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 80
4-28 Compaq ProLiant CL380 Software User Guide If there was no spare drive to use, the logical drive is still in a reduced state. Add the new physical drive to the logical drive - HP ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 81
CR3500 Configuration Utility 4-29 Managing Spare Physical Drives Making a spare physical drive part of a logical drive will protect the integrity of the RAID setup. This proves especially true for logical drives that have RAID requirements of two or more physical drives. Should one physical drive - HP ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 82
4-30 Compaq ProLiant CL380 Software User Guide Saving Configuration Settings to a File From the Storage pull-down menu, select Controller, Configuration, then Save. The current configuration settings, including caches, LUNs, host ports, - HP ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 83
Controller has the same firmware revision level by following these steps: 1. Compaq recommends that you download the latest firmware for the CR3500 RAID Controller by accessing the Compaq Support website: www.compaq.com/support IMPORTANT: Each CR3500 RAID Controller must have the same firmware level - HP ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 84
installation and operation. NOTE: For more information on the Shared Storage RAID Controller CR3500 LED diagnostic checks, refer to the Compaq ProLiant CL380 User Guide. NOTE: After the controllers initialize, the shared storage subsystem will be running in a redundant controller configuration. - HP ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 85
steps in the section titled "Novell NetWare Firmware Upgrade Procedures." IMPORTANT: Microsoft Cluster Server under Windows NT Server 4.0, Enterprise Edition, Cluster Service under Windows 2000 Advanced Server, SNMP service, and any I/O must be stopped during the firmware update. 4. Power down the - HP ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 86
LED diagnostic checks, refer to the Compaq ProLiant CL380 User Guide. NOTE: After the controllers initialize, Server environments, open the CR3500 Configuration Utility. Select Storage, then Controller, then Update Firmware. Enter the path to the location of the firmware downloaded from the Compaq - HP ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 87
IMPORTANT: Microsoft Cluster Server under Windows NT Server 4.0, Enterprise Edition, Cluster Service under Windows 2000 Advanced Server, SNMP service, and any Controller CR3500 LED diagnostic checks, refer to the Compaq ProLiant CL380 User Guide. NOTE: After the controllers initialize, the shared - HP ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 88
4-36 Compaq ProLiant CL380 Software User Guide 3. Use the following settings to connect: G Bits per second=9600 G Data option 1 and press Enter. 11. Transfer the firmware file as a text file from the terminal service. The entire update should take about 15 minutes at a 38400 baud rate. 12. After the - HP ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 89
number, the problem requires assistance from Compaq technical support. See the "About This Guide" section at the beginning of this book for technical support phone numbers both server nodes. 5. Insert the bootable diskette into one of the Compaq ProLiant CL380 server nodes and turn on the server node - HP ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 90
error condition. I Critical-Indicates a component failure. The Compaq Integrated Management Log requires Compaq Operating System-dependent drivers. Refer to the Compaq SmartStart and Support Software CD for instructions on installing the appropriate drivers. Multiple Ways of Viewing the Log You can - HP ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 91
5-2 Compaq ProLiant CL380 Software User Guide Compaq Insight Manager Compaq Insight Manager is a server management tool providing in-depth fault, configuration, and performance monitoring of hundreds of Compaq servers from a single management console. The system parameters that are monitored - HP ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 92
online configuration capture and comparison to maximize server node availability. The utility is delivered on the Compaq Management CD in the Cluster Setup and Management pack, or it is available on the Compaq website. Refer to the Compaq Management CD for information on installing and running - HP ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 93
5-4 Compaq ProLiant CL380 Software User Guide Table 5-1 Event Messages continued Event Type Problem Power AC Overload Automatic Server Recovery System Lockup Event Message Uncorrectable Memory Error (Slot X, Memory Module X) Uncorrectable Memory Error (System Memory) Uncorrectable Memory - HP ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 94
] Abnormal Program Termination: Cause [NetWare] Automatic Operating System Shutdown Initiated Due to Fan Failure Automatic Operating System Shutdown Initiated Due to Overheat Condition Fatal Exception (Number X, Cause) - HP ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 95
Compaq ProLiant CL380, you will encounter the need to improve performance, upgrade hardware components, upgrade software, increase storage capacity, restructure cluster groups, back up cluster as they pertain to Microsoft Cluster Server (MSCS) or Cluster Service clusters. This chapter also details - HP ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 96
critical, fail over all clustered applications and resources to the other server node before servicing the problem. Managing Hardware Components of Individual Server Nodes Compaq Insight Manager has been enhanced to operate with the Compaq ProLiant CL380. While Compaq Insight Manager maintains its - HP ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 97
Insight Manager shows the shared logical drives as cluster resources owned by a particular server node. It shows the cluster hardware as a physical resource of both servers in the cluster. When viewing the Compaq Insight Manager Cluster Shared Resources screen, you can determine which logical drive - HP ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 98
later has been updated to recognize and monitor the Compaq ProLiant CL380. The following section provides an overview of the cluster-specific features found in Compaq Insight Manager. NOTE: The term cluster group used in this section refers to Compaq Insight Manager, not to Microsoft Cluster Server. - HP ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 99
of the Device list screen (Figure 6-1). The cluster protocol and address are also displayed. Figure 6-1. Compaq Insight Manager Explorer Device list screen When the cluster group is selected in the group column, the two server nodes and a generic Cluster Software item are listed in the Device Name - HP ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 100
6-6 Compaq ProLiant CL380 Software User Guide Cluster Management Screen Compaq Insight Manager includes a Cluster Management screen. From the Cluster Management screen you can: I Launch Microsoft Cluster Administrator. I Bring up the Compaq Insight Manager Cluster Shared Resources screen. I View the - HP ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 101
Resources screen (Figure 6-4) contains specific information about the cluster interconnect and all cluster resources running on the server node. From the Cluster Shared Resources screen you can: I View address, transport protocol, and physical ID of all cluster interconnects. I View the current - HP ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 102
6-8 Compaq ProLiant CL380 Software User Guide Cluster Group Hierarchy You can manage cluster groups at an appropriate level in the group hierarchy. Cluster groups are always displayed at the All Devices level (Figure 6-5), but cluster group shortcuts can be added to other groups. Figure 6-5. Sample - HP ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 103
them in different levels in the group hierarchy. Cluster Address A cluster address acts as a proxy, communicating with different servers in the cluster depending on the state of the cluster. A Compaq Insight Manager device using a cluster address may switch communication from one physical device to - HP ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 104
6-10 Compaq ProLiant CL380 Software User Guide Microsoft Cluster Administrator While the primary responsibility of Compaq Insight Manager is to monitor the overall status of the cluster hardware, services, and resources, Microsoft's Cluster Administrator is most adept at managing the groups, - HP ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 105
to resources. I Migrate resources between servers. I Identify cluster and resource states. Refer to the ConsoleOne documentation for a thorough description of ConsoleOne's features and specifics on how to use the utility. Backing Up Your Cluster The need for cluster backup is essential for both - HP ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 106
6-12 Compaq ProLiant CL380 Software User Guide There are several methods for backing up clustered systems. Compaq recommends using one of the following backup solutions: I The first solution uses two tape backup subsystems with one tape backup subsystem attached to each cluster node. I The second - HP ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 107
performance is maximized. Dynamic load balancing is not available in MSCS, Cluster Service, or NCS. However, MSCS, Cluster Service and NCS do offer the ability to manually load balance your server nodes. Under Windows, you can use information obtained from Performance Monitor to determine whether - HP ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 108
1-17 performance 6-13 running on a cluster 6-3 setting up 1-17, 2-14 transferring 6-13 array controller driver installing 1-8, 1-12 updating 1-9, 1-13 insert cluster shortcut 6-9 large icons 4-9 list 4-9 recovery 5-2 set up group 6-9 small icons 4-9 C cables, network 3-8 cache limit 4-15 memory size - HP ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 109
2 Compaq ProLiant CL380 Software User Guide cautions configurations restoring 4-30 saving 4-30 logical drives 4-29 CDs Microsoft Windows NT Server 4.0, Enterprise Edition 1-3 SmartStart 1-1, 2-1, 3-1 cluster address 6-5, 6-9 backing up 6-1, 6-11 capabilities 1-17, 2-14 configuring 3-6 creating 1-14, - HP ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 110
manual installation 1-7, 2-6 Compaq Survey Utility 5-3 Compaq System Tools 4-3 Compaq System Tools Folder 1-10, 2-9 Compaq technical documents 1-17 Compaq 3-8 console, HA Server 3-8 ConsoleOne 6-11 4-26 firmware download 4-31 revision memory serial connection 4-3 serial number 4-15 setting up 3-3, - HP ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 111
4 Compaq ProLiant CL380 Software User Guide running Cluster Server 1-4, 1-10 MSCS 1-6 operating system 1-1, 2-1, 2-14 technical 1-17 domain 6-10 drivers array controller installing 1-8, 1-12 updating 1-9, 1-13 Compaq cluster 1-17, 2-14, 6-3 controller properties 4-19 machine 5-3 production - HP ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 112
manual 3-6 failover 3-9 automatic 3-6 degradation during 6-3 Lotus Domino Server 1-1, 1-17 manual 1-16, 2-13, 3-6 mode 4-14, 4-16 resource 1-17 running 1-15, 2-12 using Cluster , configuration 4-29 filter groups dialog box 6-8 firmware download 4-31 matching 4-31 revision label 4-31 revision level - HP ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 113
6 Compaq ProLiant CL380 Software User Guide modification 1-2, 1-7, 2-2, 2-7, 3-2 modifying 1-11 monitoring 6-3 review 1-2, 1-11, 2-2, 3-2 settings 1-2, 3-2 upgrading 6-1 help additional sources x Compaq website xi Compq authorized resellers, telephone numbers xi context sensitive 4-2 menu 4-8 online - HP ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 114
Server 1-1, 1-17 LUN 4-25, 4-30 M management cluster concepts 6-1 degraded condition 6-2 network clients 6-3 performance 6-13 Insight Manager 5-2 remote 6-4 tool 5-2 manual configuration 1-7, 2-6 manual configuration path 1-7, 1-11, 2-7 manual installation 1-7, 2-6 manual load balancing 6-13 memory - HP ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 115
8 Compaq ProLiant CL380 Software User Guide Microsoft Cluster Administrator 2-12 button 6-6 failover 6-2 features 6-10 installing 6-6, 6-10 launching 2-11, 6-6 remote management 6-4 using 1-15 Cluster Server Administrator's Guide 1-17 installation 1-4 management concepts 6-1 Cluster Service - HP ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 116
installing 3-9 NHAS, installing 3-6 NSSD 3-9 Nwconfig 3-3, 3-5 partitions, setting up 3-3, 3-5 setup 3-1 Support Pack 3-9 testing 3-8 NetWare 4.2 3-1, 3-6 NetWare 5.1 3-1 NetWare Cluster Services 3-1, 3-9 upgrading controller firmware 4-33, 4-35 NSSD 3-9 NTFS 1-4, 2-4, 2-5 Nwconfig 3-3, 3-5 O online - HP ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 117
10 Compaq ProLiant CL380 Software User Guide failover 1-17 online 1-15, 2-13 predefined 1-15, 2-12 transferring 6-13 RJ-45 receptacle viii S screens add new physical drive 4-20 Cluster Administrator 1-15, 2-13 cluster management 6-3, 6-6 cluster shared resources 6-3, 6-6 configuration 1-3, 1-6, 2-3 - HP ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 118
Compaq Server Support diskettes storage subsystem 4-9 storage, amount available 4-22 strip size 4-24, 4-30 Support Paq 2-3 Survey Utility See Compaq Survey ports 4-14 technical support x telephone numbers xi temperature, monitoring 4-18 testing client failover 1-15, 2-13 cluster creation 3-8 text - HP ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 119
12 Compaq ProLiant CL380 Software User Guide V verifying client failover 1-15, 2-13 cluster creation 3-8 direct links 3-8 NetWare 3-8 volumes creating 14 2-4, 2-5, 2-10 Event Log 6-4 Event Viewer 6-4 Server Profile Diskette 2-2, 2-4 Support Paq 2-3, 2-8 upgrading controller firmware 4-33, 4-34
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ProLiant CL380
Software User Guide
Fourth Edition (December 2000)
Part Number 157839-004
Compaq Computer Corporation