HP ProLiant DL170e HP BladeSystem Management Pack version 1.0 for Microsoft Sy
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- HP ProLiant DL170e | HP BladeSystem Management Pack version 1.0 for Microsoft Sy - Page 1
HP BladeSystem Management Pack version 1.0 for Microsoft® System Center Essentials Troubleshooting Assistant Part Number 465399-001 November 2007 (First Edition) - HP ProLiant DL170e | HP BladeSystem Management Pack version 1.0 for Microsoft Sy - Page 2
HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP U.S. registered trademarks of Microsoft Corporation. Windows Server 2003 is a U.S. trademark of Microsoft - HP ProLiant DL170e | HP BladeSystem Management Pack version 1.0 for Microsoft Sy - Page 3
Administrator firmware is not supported 10 Modifying the secondary Onboard Administrator IP information 10 Updating the Onboard Administrator password 10 Displaying HP events as alerts on the System Center Essentials console 10 Researching state monitoring ...11 An HP b-Class Blade Server is - HP ProLiant DL170e | HP BladeSystem Management Pack version 1.0 for Microsoft Sy - Page 4
for Microsoft® System Center Essentials Troubleshooting Assistant. Use the part number and the date on the title page to determine which version you are using. The contents of this guide are updated frequently and newer versions are placed on the HP website. Download and open the updated file to - HP ProLiant DL170e | HP BladeSystem Management Pack version 1.0 for Microsoft Sy - Page 5
Center Essentials. 3. Click Click here for support information. The Version fields appear in the dialog box. 4. Click Close. 5. Check the version with the release notes or the HP Server Integrations with Microsoft System Center Products Support Matrix before requesting support. Troubleshooting 5 - HP ProLiant DL170e | HP BladeSystem Management Pack version 1.0 for Microsoft Sy - Page 6
Support Matrix for installation configuration and environment requirements. The HP BladeSystem Management Pack for System Center Essentials 2007 kits require prior installation and configuration of the HP ProLiant Server the Control Panel after manually deleting the HP BladeSystem Management Pack - HP ProLiant DL170e | HP BladeSystem Management Pack version 1.0 for Microsoft Sy - Page 7
a Failed state. If a red state displays, resolve the issue and update the enclosure registration information from the HP BladeSystem Enclosure Monitor Manager. The updated registration information displays immediately in the HP BladeSystem Enclosure Monitor Service. The service shows the monitoring - HP ProLiant DL170e | HP BladeSystem Management Pack version 1.0 for Microsoft Sy - Page 8
page 10) • Researching state monitoring (on page 11) • An HP b-Class Blade Server is not displayed in the HP BladeSystem Enclosure Group (on page 11) • Expected associated classes are not displaying in the Enclosure State View or the Health Collection View (on page 11) • Event View and Performance - HP ProLiant DL170e | HP BladeSystem Management Pack version 1.0 for Microsoft Sy - Page 9
enclosure Monitor Manager displays an error message indicating that the Monitor Service has an issue communicating with the managed HP BladeSystem enclosure. Verify that the network connection and login credentials are properly configured. The default internet browser is not used when opening the - HP ProLiant DL170e | HP BladeSystem Management Pack version 1.0 for Microsoft Sy - Page 10
pane. However, it takes the Monitor Service a few minutes to collect the inventory information. You must manually refresh the screen to view the updated details. Downgrade of Onboard Administrator firmware is not supported The supported Onboard Administrator firmware versions are 2.04 and above. Do - HP ProLiant DL170e | HP BladeSystem Management Pack version 1.0 for Microsoft Sy - Page 11
is not displayed in the HP BladeSystem Enclosure Group HP b-Class Blade Servers are not supported by this product. Expected associated classes are not displaying in the Enclosure State View or the Health Collection View By default, the Enclosure State View and the Health Collection State View do not - HP ProLiant DL170e | HP BladeSystem Management Pack version 1.0 for Microsoft Sy - Page 12
health component of the HP BladeSystem Management Pack for a specific health collection. State icon or alert state appears gray System Center Essentials displays a green check to indicate a healthy state, a yellow exclamation point to indicate a warning, and a red instructions to reset the server - HP ProLiant DL170e | HP BladeSystem Management Pack version 1.0 for Microsoft Sy - Page 13
on the HP website. Download and open the updated file to use the current HP BladeSystem Management Packs for Microsoft® System Center Essentials Troubleshooting Assistant. 2. See the HP website (http://www.hp.com/servers/integration) for product updates. 3. If you cannot resolve the problem with the - HP ProLiant DL170e | HP BladeSystem Management Pack version 1.0 for Microsoft Sy - Page 14
reseller: • In the United States, see the HP US service locator webpage (http://www.hp.com/service_locator). • In other locations, see the Contact HP worldwide (in English) webpage (http://welcome.hp.com/country/us/en/wwcontact.html). For HP technical support: • In the United States, for contact
HP BladeSystem Management Pack version 1.0
for Microsoft® System Center Essentials
Troubleshooting Assistant
Part Number 465399-001
November 2007 (First Edition)