HP ProLiant DL380G5-WSS 3.7.0 HP StorageWorks HP Scalable NAS File Serving Sof
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- HP ProLiant DL380G5-WSS | 3.7.0 HP StorageWorks HP Scalable NAS File Serving Sof - Page 1
HP StorageWorks HP Scalable NAS File Serving Software event notification guide HP Scalable NAS 3.7.0 for Linux Part number: AG513-96007 First edition: May 2009 - HP ProLiant DL380G5-WSS | 3.7.0 HP StorageWorks HP Scalable NAS File Serving Sof - Page 2
L.P. Confidential computer software. Valid license from HP required for possession, use or copying. HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP - HP ProLiant DL380G5-WSS | 3.7.0 HP StorageWorks HP Scalable NAS File Serving Sof - Page 3
About this guide 4 Intended audience 4 HP technical support 4 Subscription service 4 HP websites ...5 Documentation feedback 5 1 Overview 7 Event logs ...7 View event logs 8 Event notifier services 8 Event messages 9 Alerts ...9 Message severity levels 9 2 Event messages 11 HP Scalable - HP ProLiant DL380G5-WSS | 3.7.0 HP StorageWorks HP Scalable NAS File Serving Sof - Page 4
and FS Option for Linux. Intended audience This guide is intended for HP Scalable NAS administrators. HP technical support For worldwide technical support information, see the HP support website: http://www.hp.com/support Before contacting HP, collect the following information: • Product model names - HP ProLiant DL380G5-WSS | 3.7.0 HP StorageWorks HP Scalable NAS File Serving Sof - Page 5
www.hp.com/support/manuals Documentation feedback HP welcomes your feedback. To make comments and suggestions about product documentation, please send a message to [email protected]. All submissions become the property of HP. HP Scalable NAS File Serving Software event notification guide 5 - HP ProLiant DL380G5-WSS | 3.7.0 HP StorageWorks HP Scalable NAS File Serving Sof - Page 6
6 About this guide - HP ProLiant DL380G5-WSS | 3.7.0 HP StorageWorks HP Scalable NAS File Serving Sof - Page 7
provided with the HP Scalable NAS Management Console HP Scalable NAS also provides event notifier services that can be configured to take a specific action (generate an SNMP trap, send email, or run a script) when certain events occur. Event logs When an event message is generated on a server, HP - HP ProLiant DL380G5-WSS | 3.7.0 HP StorageWorks HP Scalable NAS File Serving Sof - Page 8
. For information about the mx server viewevents and mcs select commands, see the HP Scalable NAS File Serving Software command reference guide. Event notifier services HP Scalable NAS provides the following event notifier services: • SNMP Notifier Service. This service sends SNMP notifications, or - HP ProLiant DL380G5-WSS | 3.7.0 HP StorageWorks HP Scalable NAS File Serving Sof - Page 9
of a server. • The source of the event, such as a HP Scalable NAS HP Scalable NAS component. When the condition causing the event is resolved, HP messages. When HP Scalable NAS that may be indicative of a problem. • Notice. A normal, but HP Scalable NAS File Serving Software event notification - HP ProLiant DL380G5-WSS | 3.7.0 HP StorageWorks HP Scalable NAS File Serving Sof - Page 10
10 Overview - HP ProLiant DL380G5-WSS | 3.7.0 HP StorageWorks HP Scalable NAS File Serving Sof - Page 11
Action License is invalid. HP Scalable NAS will be terminated HP Scalable NAS will time out and ClusterPulse will terminate. HP Scalable NAS can be started again, but this process will continue. Contact HP Support HP Scalable NAS is stopping on . 105 Action. HP Scalable NAS is stopping. HP - HP ProLiant DL380G5-WSS | 3.7.0 HP StorageWorks HP Scalable NAS File Serving Sof - Page 12
HP Scalable NAS is stopped on the server, restart the product. Otherwise, check for network issues causing the problem or remove the server from the cluster. Communication to server - HP ProLiant DL380G5-WSS | 3.7.0 HP StorageWorks HP Scalable NAS File Serving Sof - Page 13
Action. Verify that the monitor is configured correctly. Check the server and the network interface associated with the virtual host(s) for problems. Monitor process creation resolved. 4511 Action. None. Alert 4510 is resolved. HP Scalable NAS File Serving Software event notification guide 13 - HP ProLiant DL380G5-WSS | 3.7.0 HP StorageWorks HP Scalable NAS File Serving Sof - Page 14
of the monitor and the virtual host(s).) Action. Verify that the monitor is configured correctly. Check the server and the network interface associated with the virtual host(s) for problems. Monitor probe resolved. 4515 Action. None. Alert 4514 is resolved. 4516 Probe failed: monitor - HP ProLiant DL380G5-WSS | 3.7.0 HP StorageWorks HP Scalable NAS File Serving Sof - Page 15
host.) Action. Verify that the monitor is configured correctly. Check the server and the network interface associated with the virtual host for problems. Unsupported monitor type resolved. 4525 Action. None. Alert 4524 is resolved. HP Scalable NAS File Serving Software event notification guide 15 - HP ProLiant DL380G5-WSS | 3.7.0 HP StorageWorks HP Scalable NAS File Serving Sof - Page 16
the monitor and the virtual host.) Action. Verify that the monitor is configured correctly. Check the server and the network interface associated with the virtual host for problems. Service monitor type reloaded. 4529 Action. None. Alert 4528 is resolved. 4530 Probe failed: Monitor type - HP ProLiant DL380G5-WSS | 3.7.0 HP StorageWorks HP Scalable NAS File Serving Sof - Page 17
(s).) Action. Verify that the monitor is configured correctly. Check the server and the network interface associated with the virtual host(s) for problems. Partition to monitor resolved. 4541 Action. None. Alert 4540 is resolved. HP Scalable NAS File Serving Software event notification guide 17 - HP ProLiant DL380G5-WSS | 3.7.0 HP StorageWorks HP Scalable NAS File Serving Sof - Page 18
the monitor and the virtual host(s).) Action. Verify that the monitor is configured correctly. Check the server and the network interface associated with the virtual host(s) for problems. Monitor timeout resolved. 4545 Action. None. Alert 4544 is resolved. 4546 Probe failed: Invalid - HP ProLiant DL380G5-WSS | 3.7.0 HP StorageWorks HP Scalable NAS File Serving Sof - Page 19
virtual host.) Action. Verify that the monitor is configured correctly. Check the server and the network interface associated with the virtual host for problems. SSL_write error resolved. 4553 Action. None. Alert 4552 is resolved. HP Scalable NAS File Serving Software event notification guide 19 - HP ProLiant DL380G5-WSS | 3.7.0 HP StorageWorks HP Scalable NAS File Serving Sof - Page 20
the monitor and the virtual host.) Action. Verify that the monitor is configured correctly. Check the server and the network interface associated with the virtual host for problems. Server reply resolved. 4555 Action. None. Alert 4554 is resolved. 4556 Probe failed: Invalid integer - HP ProLiant DL380G5-WSS | 3.7.0 HP StorageWorks HP Scalable NAS File Serving Sof - Page 21
(s).) Action. Verify that the monitor is configured correctly. Check the server and the network interface associated with the virtual host(s) for problems. Filesystem fsync error resolved. 4577 Action. None. Alert 4576 is resolved. HP Scalable NAS File Serving Software event notification guide 21 - HP ProLiant DL380G5-WSS | 3.7.0 HP StorageWorks HP Scalable NAS File Serving Sof - Page 22
of the monitor and the virtual host(s).) Action. Verify that the monitor is configured correctly. Check the server and the network interface associated with the virtual host(s) for problems. Filesystem directory creation error resolved. 4581 Action. None. Alert 4580 is resolved. 4582 Probe failed - HP ProLiant DL380G5-WSS | 3.7.0 HP StorageWorks HP Scalable NAS File Serving Sof - Page 23
host(s).) Action. Verify that the monitor is configured correctly. Check the server and the network interface associated with the virtual host(s) for problems. Filesystem mount resolved. 4589 Action. None. Alert 4588 is resolved. HP Scalable NAS File Serving Software event notification guide 23 - HP ProLiant DL380G5-WSS | 3.7.0 HP StorageWorks HP Scalable NAS File Serving Sof - Page 24
the monitor and the virtual host.) Action. Verify that the monitor is configured correctly. Check the server and the network interface associated with the virtual host for problems. NIS service request timeout is resolved. 4593 Action. None. Alert 4592 is resolved. 4594 Probe failed: - HP ProLiant DL380G5-WSS | 3.7.0 HP StorageWorks HP Scalable NAS File Serving Sof - Page 25
host.) Action. Verify that the monitor is configured correctly. Check the server and the network interface associated with the virtual host for problems. Unknown NIS RPC service resolved. 4601 Action. None. Alert 4600 is resolved. HP Scalable NAS File Serving Software event notification guide 25 - HP ProLiant DL380G5-WSS | 3.7.0 HP StorageWorks HP Scalable NAS File Serving Sof - Page 26
the monitor and the virtual host.) Action. Verify that the monitor is configured correctly. Check the server and the network interface associated with the virtual host for problems. NIS service access is resolved. 4603 Action. None. Alert 4602 is resolved. 4606 Probe failed: Socket - HP ProLiant DL380G5-WSS | 3.7.0 HP StorageWorks HP Scalable NAS File Serving Sof - Page 27
virtual host.) Action. Verify that the monitor is configured correctly. Check the server and the network interface associated with the virtual host for problems. Socket peer error resolved. 4617 Action. None. Alert 4616 is resolved. HP Scalable NAS File Serving Software event notification guide 27 - HP ProLiant DL380G5-WSS | 3.7.0 HP StorageWorks HP Scalable NAS File Serving Sof - Page 28
of the monitor and the virtual host.) Action. Verify that the monitor is configured correctly. Check the server and the network interface associated with the virtual host for problems. Socket select error resolved. 4621 Action. None. Alert 4620 is resolved. 4626 Probe failed: feature - HP ProLiant DL380G5-WSS | 3.7.0 HP StorageWorks HP Scalable NAS File Serving Sof - Page 29
excluded from the cluster because it could no longer communicate over the network. The server should be rebooted at the first opportunity. Also check the network and make sure that the server is not experiencing a resource shortage. HP Scalable NAS File Serving Software event notification guide 29 - HP ProLiant DL380G5-WSS | 3.7.0 HP StorageWorks HP Scalable NAS File Serving Sof - Page 30
that is not down, filesystem corruption can occur. See "Server cannot be fenced" in the HP Scalable NAS File Serving Software administration guide for more information about the mx server markdown command. Server fencing failure resolved. 13906 Action. None. Alert 13905 is resolved. 13907 - HP ProLiant DL380G5-WSS | 3.7.0 HP StorageWorks HP Scalable NAS File Serving Sof - Page 31
and that the disk is not experiencing hardware problems. Then attempt a reboot. If the same error occurs after one reboot, contact HP Support. unable to access imported disk Action. None. Alert 13913 is resolved. HP Scalable NAS File Serving Software event notification guide 31 - HP ProLiant DL380G5-WSS | 3.7.0 HP StorageWorks HP Scalable NAS File Serving Sof - Page 32
fencing information from resolved. 13924 Action. None. Alert 13923 is resolved. 13925 One or membership partitions are too small to allow the mxds data store to be created. As a result, some HP Scalable NAS functionality will not be available. To correct this problem, replace the affected - HP ProLiant DL380G5-WSS | 3.7.0 HP StorageWorks HP Scalable NAS File Serving Sof - Page 33
HP Scalable NAS File Serving Software administration guide for more information about this command. Cluster now owns Membership Partition ; problem utility specifies whether a server can communicate with the FibreChannel switch. The command displays the name service entries of the WWPN - HP ProLiant DL380G5-WSS | 3.7.0 HP StorageWorks HP Scalable NAS File Serving Sof - Page 34
server> resolved. 13934 Action. None. Alert 13933 is resolved. 13935 FenceAgent: disabled status being reported on . Fabric fencing is configured and there is an operational problem .NN.NN.NN currently controls the SAN. Possibly this server has not been added to the cluster or has been - HP ProLiant DL380G5-WSS | 3.7.0 HP StorageWorks HP Scalable NAS File Serving Sof - Page 35
has failed. Also check for other networking or SAN hardware problems. The servers should be rebooted as soon as possible. This cluster takes location. See "Membership partitions" in the HP Scalable NAS File Serving Software administration guide for corrective actions. This cluster takes control - HP ProLiant DL380G5-WSS | 3.7.0 HP StorageWorks HP Scalable NAS File Serving Sof - Page 36
and have write access to them. If a FibreChannel switch is configured in the cluster, verify that the servers can communicate with it. If no problems are found, contact HP Support. This cluster takes control of SAN failure resolved. 17014 Action. None. Alert 17013 is resolved. 17015 Majority - HP ProLiant DL380G5-WSS | 3.7.0 HP StorageWorks HP Scalable NAS File Serving Sof - Page 37
. Down server return problem resolved. 17022 Action. None. Alert 17021 is resolved. 17023 is stalled waiting for locks from for the following filesystem(s): . Action. If this condition persists for more than five to 10 minutes, contact HP Support for - HP ProLiant DL380G5-WSS | 3.7.0 HP StorageWorks HP Scalable NAS File Serving Sof - Page 38
cluster services problems that can limit access to the partitions. If the disks containing the membership partitions have failed, you will need to recreate the partitions. (See "Membership partitions" in the HP Scalable NAS File Serving Software administration guide for more information.) - HP ProLiant DL380G5-WSS | 3.7.0 HP StorageWorks HP Scalable NAS File Serving Sof - Page 39
HP Scalable NAS File Serving Software administration guide for more information.) losing SAN access resolved. 17032 Action. None. Alert 17031 is resolved. 17033 One or more volumes have the old device format and should be manually is resolved. Filesystem problem resolved. 17036 Action. - HP ProLiant DL380G5-WSS | 3.7.0 HP StorageWorks HP Scalable NAS File Serving Sof - Page 40
guide. Access to the administrative filesystem has been restored. 20506 Action. None. Alert 20505 is resolved. Unable to parse VNFS IP address: 51000 The IP address for a virtual NFS server is bad. Action. The virtual NFS server that you are running a supported HP kernel. Run the mxcheck - HP ProLiant DL380G5-WSS | 3.7.0 HP StorageWorks HP Scalable NAS File Serving Sof - Page 41
server nodes failed to join the cluster and mount all configured filesystems, execute /etc/init.d/pmxs start on the affected nodes. If that does not resolve the problem, contact Technical Support Action. None. Alert 51112 is resolved. HP Scalable NAS File Serving Software event notification guide 41 - HP ProLiant DL380G5-WSS | 3.7.0 HP StorageWorks HP Scalable NAS File Serving Sof - Page 42
for Linux started successfully. If one or more server nodes failed to join the cluster and mount all configured filesystems, execute /etc/init.d/pmxs start on the affected nodes. If that does not resolve the problem, contact Technical Support. vNFS HA daemon pid file issue resolved 51123 Action - HP ProLiant DL380G5-WSS | 3.7.0 HP StorageWorks HP Scalable NAS File Serving Sof - Page 43
configured filesystems, execute /etc/init.d/pmxs start on the affected nodes. If that does not resolve the problem, contact Technical Support. Missing nfsd processes(es) issue resolved 51129 Action. None. Alert 51128 is resolved. HP Scalable NAS File Serving Software event notification guide 43
HP StorageWorks
HP Scalable NAS File Serving Software
event notification guide
HP Scalable NAS 3.7.0 for Linux
Part number: AG513-96007
First edition: May 2009