HP ProLiant ML310e HP ProLiant ML310e Gen8 Server Maintenance and Service Guid
HP ProLiant ML310e Manual
 |
View all HP ProLiant ML310e manuals
Add to My Manuals
Save this manual to your list of manuals |
HP ProLiant ML310e manual content summary:
- HP ProLiant ML310e | HP ProLiant ML310e Gen8 Server Maintenance and Service Guid - Page 1
HP ProLiant ML310e Gen8 Server Maintenance and Service Guide Abstract This document is for an experienced service technician. It is helpful if you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels and are familiar with - HP ProLiant ML310e | HP ProLiant ML310e Gen8 Server Maintenance and Service Guid - Page 2
such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Microsoft® and Windows® are U.S. registered trademarks of Microsoft Corporation. Intel®, Xeon®, Pentium - HP ProLiant ML310e | HP ProLiant ML310e Gen8 Server Maintenance and Service Guid - Page 3
the tower bezel ...26 Power down the server ...27 Drive blank or carrier ...27 Storage drive...28 Non-hot-plug drive...28 Hot-plug drive ...29 Hot-plug power supply...30 Access panel ...31 Air baffle...32 Optical drive ...32 Drive cage ...33 Drive cage bracket or backplane ...34 Front I/O module - HP ProLiant ML310e | HP ProLiant ML310e Gen8 Server Maintenance and Service Guid - Page 4
survey functionality 62 HP Insight Remote Support software ...62 HP ROM-Based Setup Utility ...63 Integrated Management Log...63 USB support and functionality...64 USB support ...64 Internal USB functionality ...64 External USB functionality ...64 Automatic Server Recovery...64 Component - HP ProLiant ML310e | HP ProLiant ML310e Gen8 Server Maintenance and Service Guid - Page 5
Before you contact HP ...85 HP contact information...85 Acronyms and abbreviations...86 Documentation feedback ...89 Index...90 Contents 5 - HP ProLiant ML310e | HP ProLiant ML310e Gen8 Server Maintenance and Service Guid - Page 6
HP replace them for you, there may or may not be additional charges, depending on the type of warranty service designated for your product. NOTE: Some HP required, you can call the HP Technical Support Center and a technician will help you over the telephone. HP specifies in the materials shipped - HP ProLiant ML310e | HP ProLiant ML310e Gen8 Server Maintenance and Service Guid - Page 7
pièce défectueuse, HP se réserve le droit de vous facturer les coûts de remplacement. Dans le cas d'une pièce CSR, HP supporte l'ensemble des frais le site Web HP (http://www.hp.com/go/selfrepair). Service de garantie "pièces seules" Votre garantie limitée HP peut inclure un service de garantie "pi - HP ProLiant ML310e | HP ProLiant ML310e Gen8 Server Maintenance and Service Guid - Page 8
Sie jedoch den Austausch dieser Teile von HP vornehmen lassen möchten, können bei diesem Service je nach den für Ihr Produkt vorgesehenen verfügbar. Wenn Sie Hilfe benötigen, können Sie das HP technische Support Center anrufen und sich von einem Mitarbeiter per Telefon helfen lassen. Den - HP ProLiant ML310e | HP ProLiant ML310e Gen8 Server Maintenance and Service Guid - Page 9
CSR-Verfahren zwingend vorgegeben. Wenn Sie den Austausch dieser Teile von HP vornehmen lassen, werden Ihnen die Anfahrt- und Arbeitskosten für diesen Service berechnet. Reparaciones del propio cliente Los productos de HP incluyen muchos componentes que el propio usuario puede reemplazar (Customer - HP ProLiant ML310e | HP ProLiant ML310e Gen8 Server Maintenance and Service Guid - Page 10
worden CSR-onderdelen (Customer Self Repair) genoemd. Als HP (of een HP Service Partner) bij de diagnose vaststelt dat de reparatie kan worden gebracht, afhankelijk van het type garantieservice voor het product. OPMERKING: Sommige HP onderdelen zijn niet ontwikkeld voor reparatie door de klant - HP ProLiant ML310e | HP ProLiant ML310e Gen8 Server Maintenance and Service Guid - Page 11
voor meer informatie over het Customer Self Repair programma van HP. Informatie over Service Partners vindt u op de HP website (http://www.hp.com/go/selfrepair). Garantieservice "Parts Only" Het is mogelijk dat de HP garantie alleen de garantieservice "Parts Only" omvat. Volgens de bepalingen - HP ProLiant ML310e | HP ProLiant ML310e Gen8 Server Maintenance and Service Guid - Page 12
No caso desse serviço, a substituição de peças CSR é obrigatória. Se desejar que a HP substitua essas peças, serão cobradas as despesas de transporte e mão-de-obra do serviço. Customer self repair 12 - HP ProLiant ML310e | HP ProLiant ML310e Gen8 Server Maintenance and Service Guid - Page 13
Customer self repair 13 - HP ProLiant ML310e | HP ProLiant ML310e Gen8 Server Maintenance and Service Guid - Page 14
Customer self repair 14 - HP ProLiant ML310e | HP ProLiant ML310e Gen8 Server Maintenance and Service Guid - Page 15
Customer self repair 15 - HP ProLiant ML310e | HP ProLiant ML310e Gen8 Server Maintenance and Service Guid - Page 16
cage 3 Four-bay LFF drive cage 4 SFF drive blank 5 LFF drive blank 6 Air baffle Spare part number 686751-001 686665-001 686745- that HP replace them for you, there may or may not be additional charges, depending on the type of warranty service designated for your product. 3No-Some HP parts - HP ProLiant ML310e | HP ProLiant ML310e Gen8 Server Maintenance and Service Guid - Page 17
Wenn Sie jedoch den Austausch dieser Teile von HP vornehmen lassen möchten, können bei diesem Service je nach den für Ihr Produkt vorgesehenen gebracht, afhankelijk van het type garantieservice voor het product. 3No: Nee-Sommige HP onderdelen zijn niet ontwikkeld voor reparatie door de klant - HP ProLiant ML310e | HP ProLiant ML310e Gen8 Server Maintenance and Service Guid - Page 18
Illustrated parts catalog 18 - HP ProLiant ML310e | HP ProLiant ML310e Gen8 Server Maintenance and Service Guid - Page 19
10 Eight-bay SFF hot-plug drive backplane 11 Four-bay LFF hot-plug drive backplane 12 Four-bay LFF non-hot-plug drive bracket 13 Storage drives LFF drives (8.89 cm, 3.5 in) Non-hot-plug drives, SATA a) 500 GB, 6G hard drive b) 1 TB, 6G hard drive* c) 2 TB, 6G hard drive* Spare part number - HP ProLiant ML310e | HP ProLiant ML310e Gen8 Server Maintenance and Service Guid - Page 20
drives, SAS a) 146 GB, 6G hard drive* b) 200 GB, 6G SLC solid state drive* c) 300 GB, 6G hard drive* d) 300 GB, 6G hard drive* e) 400 GB, 6G SLC solid state drive* f) 450 GB, 6G hard drive* g) 500 GB, 6G hard drive* h) 600 GB, 6G hard drive* i) 800 GB, 6G MLC solid state drive* Spare part number - HP ProLiant ML310e | HP ProLiant ML310e Gen8 Server Maintenance and Service Guid - Page 21
GB, 6G hard drive* Spare part number 653971-001 k) 1 TB, 6G hard drive* 653954-001 Front system fan (80 x 38 mm) 686749-001 System board assembly (include alcohol pad 686757-001 and thermal compound) Processors (include alcohol pad and thermal - compound) a) 2.30-GHz Intel Xeon E3-1220LV2 - HP ProLiant ML310e | HP ProLiant ML310e Gen8 Server Maintenance and Service Guid - Page 22
(for LFF drive cage)* Spare part number 686747-001 Customer self repair (on page 6) Mandatory1 *Not shown 1Mandatory-Parts for which customer self repair is mandatory. If you request HP to replace these parts, you will be charged for the travel and labor costs of this service. 2Optional-Parts - HP ProLiant ML310e | HP ProLiant ML310e Gen8 Server Maintenance and Service Guid - Page 23
garantieservice voor het product. 3No: Nee-Sommige HP onderdelen zijn niet Service Partner worden vervangen. Deze onderdelen worden in de geïllustreerde onderdelencatalogus aangemerkt met "Nee". 1Mandatory: Obrigatória-Peças cujo reparo feito pelo cliente é obrigatório. Se desejar que a HP - HP ProLiant ML310e | HP ProLiant ML310e Gen8 Server Maintenance and Service Guid - Page 24
10/T-15 Torx screwdriver (on page 75) • Flathead screwdriver • HP Insight Diagnostics (on page 62) Safety considerations Before performing service procedures, review damage: • Avoid hand contact by transporting and storing products in static-safe containers. • Keep electrostatic-sensitive parts - HP ProLiant ML310e | HP ProLiant ML310e Gen8 Server Maintenance and Service Guid - Page 25
and guidelines for manual material handling. • Get help to lift and stabilize the product during installation or removal, especially when the product is not fastened to the rails. HP recommends that a minimum of two people are required for all rack server installations. A third person may - HP ProLiant ML310e | HP ProLiant ML310e Gen8 Server Maintenance and Service Guid - Page 26
Unlock the tower bezel The tower bezel must be unlocked and opened to access the drive cage and media bays. It must be unlocked to remove the access panel. The bezel must remain closed during normal server operations. Remove the tower bezel 1. Unlock and open the tower bezel ("Unlock the tower bezel - HP ProLiant ML310e | HP ProLiant ML310e Gen8 Server Maintenance and Service Guid - Page 27
2. Pull the bezel away from the front chassis. Power down the server Before powering down the server for any upgrade or maintenance procedures, perform a backup of critical server data and programs. WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment, remove - HP ProLiant ML310e | HP ProLiant ML310e Gen8 Server Maintenance and Service Guid - Page 28
do not operate the server unless all bays are populated with either a component or a blank. To remove the component: 1. Unlock and open the tower bezel ("Unlock the tower bezel" on page 26). 2. Do one of the following: o In a non-hot-plug drive configuration, remove the drive carrier. To replace the - HP ProLiant ML310e | HP ProLiant ML310e Gen8 Server Maintenance and Service Guid - Page 29
To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. To remove the component: 1. Back up all server data on the drive. 2. Power down the server (on page 27). 3. Remove all power: a. Disconnect each power cord from - HP ProLiant ML310e | HP ProLiant ML310e Gen8 Server Maintenance and Service Guid - Page 30
bezel ("Unlock the tower bezel" on page 26). 4. Remove the drive. To replace the component, reverse the removal procedure. Hot-plug power supply CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. To - HP ProLiant ML310e | HP ProLiant ML310e Gen8 Server Maintenance and Service Guid - Page 31
injury from hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: For proper cooling, do not operate the server without the access panel, baffles, expansion slot covers, or blanks installed. If the server supports hot-plug components, minimize the - HP ProLiant ML310e | HP ProLiant ML310e Gen8 Server Maintenance and Service Guid - Page 32
server without the access panel, baffles, expansion slot covers, or blanks installed. If the server supports hot-plug components, minimize the amount of time the access panel is open. 1. Power down the server drive CAUTION: To prevent improper cooling and thermal damage, do not operate the server - HP ProLiant ML310e | HP ProLiant ML310e Gen8 Server Maintenance and Service Guid - Page 33
each power cord from the server. 3. Remove the tower bezel (on page 26). 4. Remove the access panel ("Access panel" on page 31). 5. If the drives are connected to a storage controller card, remove the air baffle. 6. Remove all installed drives ("Storage drive" on page 28). 7. Disconnect the - HP ProLiant ML310e | HP ProLiant ML310e Gen8 Server Maintenance and Service Guid - Page 34
. To convert the four-bay non-hot-plug drive cage to a hot-plug model, remove the cage bracket, and then install the hot-plug backplane option before installing the cage back to the server ("Drive cage bracket or backplane" on page 34). Drive cage bracket or backplane To remove the component - HP ProLiant ML310e | HP ProLiant ML310e Gen8 Server Maintenance and Service Guid - Page 35
power cord from the server. 3. Remove the tower bezel (on page 26). 4. Remove the access panel ("Access panel" on page 31). 5. If the drives are to be connected to a storage controller card, remove the air baffle ("Air baffle" on page 32). 6. Remove all installed drives ("Storage drive" on page 28 - HP ProLiant ML310e | HP ProLiant ML310e Gen8 Server Maintenance and Service Guid - Page 36
cage, loosen the backplane thumbscrew, and then remove the backplane assembly from the drive cage. To replace the component, reverse the removal procedure. Front I/O module To remove the component: 1. Power down the server (on page 27). 2. Remove all power: a. Disconnect each power cord from the - HP ProLiant ML310e | HP ProLiant ML310e Gen8 Server Maintenance and Service Guid - Page 37
" on page 76). 7. Remove the front I/O module. To replace the component, reverse the removal procedure. Front system fan To remove the component: 1. Power down the server (on page 27). 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the - HP ProLiant ML310e | HP ProLiant ML310e Gen8 Server Maintenance and Service Guid - Page 38
indicates the first slot of a channel (2-A, 4-B). • Memory speed support depends on the type of processor installed. See the technical specification of the installed processor for more information. • The server supports up to 1600 MT/s ECC UDIMMs. • The server supports up to 32 GB (4x8 GB) UDIMMs - HP ProLiant ML310e | HP ProLiant ML310e Gen8 Server Maintenance and Service Guid - Page 39
32). 6. Open the DIMM slot latches. 7. Remove the DIMM. To replace the component, reverse the removal procedure. Heatsink To remove the component: 1. Power down the server (on page 27). 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the - HP ProLiant ML310e | HP ProLiant ML310e Gen8 Server Maintenance and Service Guid - Page 40
the alcohol to evaporate before continuing. 2. Remove the thermal interface protective cover from the heatsink. CAUTION: Do not overtighten the screws as voids the warranty of the board. 3. Install the heatsink: a. Position the heatsink using the guide pin on the processor backplate. b. Tighten one - HP ProLiant ML310e | HP ProLiant ML310e Gen8 Server Maintenance and Service Guid - Page 41
the drives and the internal system components to cool before touching them. CAUTION: To avoid damage to the processor and system board, only authorized personnel should attempt to replace or install the processor in this server. IMPORTANT: If installing a processor with a faster speed, update the - HP ProLiant ML310e | HP ProLiant ML310e Gen8 Server Maintenance and Service Guid - Page 42
out of the socket. To replace the component: CAUTION: Failure to completely open the processor locking lever prevents the processor from seating during installation, leading to hardware damage. CAUTION: THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED. To avoid damage to the system - HP ProLiant ML310e | HP ProLiant ML310e Gen8 Server Maintenance and Service Guid - Page 43
1. Install the processor. Use the notches on both sides of the processor to properly align it into the socket. CAUTION: Be sure to close the processor - HP ProLiant ML310e | HP ProLiant ML310e Gen8 Server Maintenance and Service Guid - Page 44
of the board. 5. Install the heatsink: a. Position the heatsink using the guide pin on the processor installation by completely tightening the screws in the same sequence. 6. Install the air baffle. 7. Install the access panel. 8. Lock the tower bezel. 9. Connect each power cord to the server. 10 - HP ProLiant ML310e | HP ProLiant ML310e Gen8 Server Maintenance and Service Guid - Page 45
. CAUTION: In systems that use external data storage, be sure that the server is the first unit to be powered down and the last to be powered back up. Taking this precaution ensures that the system does not erroneously mark the drives as failed when the server is powered up. To remove the component - HP ProLiant ML310e | HP ProLiant ML310e Gen8 Server Maintenance and Service Guid - Page 46
2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 3. Unlock and open the tower bezel ("Unlock the tower bezel" on page 26). 4. Remove the access panel ("Access panel" on page 31). 5. Remove the air - HP ProLiant ML310e | HP ProLiant ML310e Gen8 Server Maintenance and Service Guid - Page 47
CAUTION: In systems that use external data storage, be sure that the server is the first unit to be powered down and the last to be powered back up. Taking this precaution ensures that the system does not erroneously mark the drives as failed when the server is powered up. To remove the component: - HP ProLiant ML310e | HP ProLiant ML310e Gen8 Server Maintenance and Service Guid - Page 48
protecting against electrostatic discharge ("Preventing electrostatic discharge" on page 24). 1. Perform one of the following: o Set up a recovery server station using an identical server model. Do not install any internal drives or FBWC in this server. (HP recommends this option.) o Find a server - HP ProLiant ML310e | HP ProLiant ML310e Gen8 Server Maintenance and Service Guid - Page 49
Replace only with the spare designated for this product. To remove the component: 1. Power down the server (on page 27). 2. Remove all resets the system ROM to its default configuration. After replacing the battery, reconfigure the system service provider. Removal and replacement procedures 49 - HP ProLiant ML310e | HP ProLiant ML310e Gen8 Server Maintenance and Service Guid - Page 50
hold the fan latch, and then remove the fan. To replace the component, reverse the removal procedure. Dedicated iLO management port To remove the component: 1. Power down the server (on page 27). 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord - HP ProLiant ML310e | HP ProLiant ML310e Gen8 Server Maintenance and Service Guid - Page 51
reverse the removal procedure. Enabling the dedicated iLO management port The onboard NIC 1/shared iLO connector is set as the default system iLO port. To enable the installed dedicated iLO module: 1. During the server startup sequence after module installation, to access iLO RBSU, press the F8 key - HP ProLiant ML310e | HP ProLiant ML310e Gen8 Server Maintenance and Service Guid - Page 52
cool before touching it. 5. Disconnect the power supply cables from the drive cage and the system board. 6. Remove the power supply. To replace removal procedure. RPS backplane module To remove the component: 1. Power down the server (on page 27). 2. Remove all power: a. Disconnect each power cord - HP ProLiant ML310e | HP ProLiant ML310e Gen8 Server Maintenance and Service Guid - Page 53
each power cord from the power source. b. Disconnect each power cord from the server. 3. Unlock the tower bezel (on page 26). 4. Remove the access panel drive from the upper media bay ("Optical drive" on page 32). 9. Remove the hot-plug power supplies ("Hot-plug power supply" on page 30). 10. - HP ProLiant ML310e | HP ProLiant ML310e Gen8 Server Maintenance and Service Guid - Page 54
the failed system board, place the components on a static-dissipating work surface or inside separate antistatic bags. To remove the system board: 1. Power down the server (on page 27). 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the - HP ProLiant ML310e | HP ProLiant ML310e Gen8 Server Maintenance and Service Guid - Page 55
Open the processor locking lever, and then open the processor retaining bracket. 10. Grasp the processor by the edges, and then lift it out of the boards ("Expansion board" on page 44). 13. If installed, remove the dedicated iLO module ("Dedicated iLO management port" on page 50). 14. Disconnect all - HP ProLiant ML310e | HP ProLiant ML310e Gen8 Server Maintenance and Service Guid - Page 56
the system board. 2. Connect all cables disconnected from the failed system board. 3. Install the DIMMs. 4. If removed, install the dedicated iLO management port. 5. Install the expansion boards. CAUTION: Failure to completely open the processor locking lever prevents the processor from seating - HP ProLiant ML310e | HP ProLiant ML310e Gen8 Server Maintenance and Service Guid - Page 57
6. Open the processor locking lever, and then open the processor retaining bracket. 7. Remove the processor socket cover. CAUTION: THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED. To avoid damage to the system board: • Do not touch the processor socket contacts. • Do not tilt or - HP ProLiant ML310e | HP ProLiant ML310e Gen8 Server Maintenance and Service Guid - Page 58
8. Install the processor. Use the notches on both sides of the processor to properly system board replacement. 9. Close the processor retaining bracket, and then secure the processor locking lever. 10. Clean the old thermal grease from the heatsink and the top of the processor with the alcohol swab - HP ProLiant ML310e | HP ProLiant ML310e Gen8 Server Maintenance and Service Guid - Page 59
and voids the warranty of the board. 12. Install the heatsink: a. Position the heatsink using the guide pin on the processor backplate. b. Tighten one system board to HP, always install all processor socket covers to prevent damage to the processor sockets and system board. 13. Install the processor - HP ProLiant ML310e | HP ProLiant ML310e Gen8 Server Maintenance and Service Guid - Page 60
replace the system board, you must re-enter the server serial number and the product ID. 1. During the server startup sequence, press the F9 key to access RBSU. 2. Select the Advanced Options menu. 3. Select Service Options. 4. Select Serial Number. The following warning appears: Warning: The serial - HP ProLiant ML310e | HP ProLiant ML310e Gen8 Server Maintenance and Service Guid - Page 61
) • Simplified Chinese (http://www.hp.com/support/ProLiant_TSG_v1_sc) The HP ProLiant Gen8 Troubleshooting Guide, Volume II: Error Messages provides a list of error messages and information to assist with interpreting and resolving error messages on ProLiant servers and server blades. To view the - HP ProLiant ML310e | HP ProLiant ML310e Gen8 Server Maintenance and Service Guid - Page 62
SPP. HP Insight Remote Support software HP strongly recommends that you install HP Insight Remote Support software to complete the installation or upgrade of your product and to enable enhanced delivery of your HP Warranty, HP Care Pack Service, or HP contractual support agreement. HP Insight Remote - HP ProLiant ML310e | HP ProLiant ML310e Gen8 Server Maintenance and Service Guid - Page 63
on the HP website (http://www.hp.com/go/insightremotestandard-docs). • See the HP Insight Remote Support Advanced Release Notes on the HP website (http://www.hp.com/go/insightremoteadvanced-docs). HP ROM-Based Setup Utility RBSU is a configuration utility embedded in ProLiant servers that performs - HP ProLiant ML310e | HP ProLiant ML310e Gen8 Server Maintenance and Service Guid - Page 64
USB key installed in the internal connector, avoiding issues of clearance on the front of the rack and physical access to secure data. External USB functionality HP provides external USB support to enable local connection of USB devices for server administration, configuration, and diagnostic - HP ProLiant ML310e | HP ProLiant ML310e Gen8 Server Maintenance and Service Guid - Page 65
Component identification Front panel components Item 1 2 3 4 5 Description Optical drive (optional) Media drive bay USB connectors Power On/Standby button and system power LED Drive bays (inside) Component identification 65 - HP ProLiant ML310e | HP ProLiant ML310e Gen8 Server Maintenance and Service Guid - Page 66
Front panel LEDs and buttons Item 1 2 3 4 Description UID LED button Health LED NIC status LED Power On/Standby button and system power LED Status Blue = Identification is activated Flashing blue = System is being managed remotely Off = Identification is deactivated Green = Normal (system on) - HP ProLiant ML310e | HP ProLiant ML310e Gen8 Server Maintenance and Service Guid - Page 67
Rear panel components Item 1 2 3 4 5 6 7 8 9 10 11 12 Description Non-hot-plug power supply Slot 4 PCIe x16 (8, 4, 1)* Slot 3 PCIe x8 (8, 4, 1)* Slot 2 PCIe x8 (4, 1)* Slot 1 PCIe x4 (1)* Expansion slot cover retainer Serial connector Video connector Dedicated iLO management port (optional) NIC 1/ - HP ProLiant ML310e | HP ProLiant ML310e Gen8 Server Maintenance and Service Guid - Page 68
Blue = Identification is activated Flashing blue = System is being managed remotely Off = Identification is deactivated Power supply LED (for hot-plug HP Green = Normal CS power supplies only)* Off = One or more of the following conditions exists: • Power is unavailable • Power supply failed - HP ProLiant ML310e | HP ProLiant ML310e Gen8 Server Maintenance and Service Guid - Page 69
System board components Item 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 2 PCIe x8 (4, 1)* Slot 3 PCIe x8 (8, 4, 1)* Slot 4 PCIe x16 (8, 4, 1)* Fan connector 1 TPM connector 4-pin power supply connector Dedicated iLO module connector DIMM slots Component identification 69 - HP ProLiant ML310e | HP ProLiant ML310e Gen8 Server Maintenance and Service Guid - Page 70
slots are numbered sequentially (1 through 4) for the processor. The supported AMP modes use installed. The slots can either run in PCIe2 (5 GT/s) or PCIe3 (8 GT/s) rate. • Intel Xeon Processor E3-xxxx Series, Intel Core i3 Processor Series, Intel Pentium G2120, and Intel Celeron G540 Slot number - HP ProLiant ML310e | HP ProLiant ML310e Gen8 Server Maintenance and Service Guid - Page 71
and NVRAM. CAUTION: Clearing CMOS and/or NVRAM deletes configuration information. Be sure to properly configure the server or data loss could occur. NMI header The NMI header enables administrators to perform a memory dump before performing a hard reset. Crash dump analysis is an essential part of - HP ProLiant ML310e | HP ProLiant ML310e Gen8 Server Maintenance and Service Guid - Page 72
Drive numbering • Four-bay LFF drive model • Eight-bay SFF drive model Component identification 72 - HP ProLiant ML310e | HP ProLiant ML310e Gen8 Server Maintenance and Service Guid - Page 73
, or logical drive extension, or is erasing. The drive is a member of one or more logical drives and predicts the drive will fail. The drive is not configured and predicts the drive will fail. Solid amber The drive has failed. Off The drive is not configured by a RAID controller. Component - HP ProLiant ML310e | HP ProLiant ML310e Gen8 Server Maintenance and Service Guid - Page 74
is charged, and the cache contains data that has not yet been written to the drives. Flashing 1 Hz Off A backup Data may be corrupt. On Off An overtemperature condition exists. Flashing 2 Hz Off The capacitor pack is not attached. Flashing 2 Hz On The capacitor has been charging for 10 - HP ProLiant ML310e | HP ProLiant ML310e Gen8 Server Maintenance and Service Guid - Page 75
cooling) Front system fan (fan 2, for expansion board cooling) T-10/T-15 Torx screwdriver The server includes a T-10/T-15 Torx screwdriver located on the side of the media drive cage. Use the screwdriver to loosen screws during hardware configuration procedures. Component identification 75 - HP ProLiant ML310e | HP ProLiant ML310e Gen8 Server Maintenance and Service Guid - Page 76
to optimize performance. For information on cabling peripheral components, refer to the white paper on high-density deployment at the HP website (http://www.hp.com/products/servers/platforms). CAUTION: When routing cables, always be sure that the cables are not in a position where they can be - HP ProLiant ML310e | HP ProLiant ML310e Gen8 Server Maintenance and Service Guid - Page 77
System fan cabling Item Description 1 Rear system fan cable 2 Front system fan cable Storage cabling Four-bay LFF drive cabling Non-hot-plug, SATA drive support only Cabling 77 - HP ProLiant ML310e | HP ProLiant ML310e Gen8 Server Maintenance and Service Guid - Page 78
Item Description 1 Power cable 2 Data cable Non-hot-plug, SATA and SAS drive support Item Description 1 Power cable 2 Data cable Hot-plug, SATA drive support Item Description 1 Power cable Cabling 78 - HP ProLiant ML310e | HP ProLiant ML310e Gen8 Server Maintenance and Service Guid - Page 79
Item Description 2 Mini-SAS cable Hot-plug, SATA and SAS drive support Item Description 1 Power cable 2 Mini-SAS cable Eight-bay SFF drive cabling This drive configuration supports hot-plug SATA and SAS drives. Item Description 1 Power cable Cabling 79 - HP ProLiant ML310e | HP ProLiant ML310e Gen8 Server Maintenance and Service Guid - Page 80
Item Description 2 Mini-SAS cable 3 Mini-SAS cable Media drive cabling • Media drives in a nonredundant power configuration Item 1 2 3 4 Description Upper media drive power cable Lower media drive SATA cable Upper media drive SATA cable Lower media drive power cable Cabling 80 - HP ProLiant ML310e | HP ProLiant ML310e Gen8 Server Maintenance and Service Guid - Page 81
• Media drive in a redundant power configuration Item 1 2 Description Upper media drive SATA cable Upper media drive power cable Power supply cabling Nonredundant power supply cabling Item 1 2 Description 24-pin power supply cable 4-pin power supply cable Cabling 81 - HP ProLiant ML310e | HP ProLiant ML310e Gen8 Server Maintenance and Service Guid - Page 82
Redundant power supply cabling Item 1 2 3 Description 24-pin power supply cable 26-pin RPS cable 4-pin power supply cable (with the 8-pin to 4-pin adapter cable connected) Capacitor pack cabling Cabling 82 - HP ProLiant ML310e | HP ProLiant ML310e Gen8 Server Maintenance and Service Guid - Page 83
.90 kg (26.21 lb) 19.00 kg (41.85 lb) Power supply specifications Depending on installed options, the server is configured with one of the following power supplies: • HP 350 W 4U Factory Integrated Power Supply • HP 460 W CS Gold Hot-plug Power Supply (92% efficiency) CAUTION: Check the system and - HP ProLiant ML310e | HP ProLiant ML310e Gen8 Server Maintenance and Service Guid - Page 84
AC input 400 W at 100 V AC input 400 W at 200 V AC input 350 W HP 460 W CS Gold Hot-plug Power Supply (92% efficiency) Specification Input requirements Rated input voltage Rated server, refer to the HP Enterprise Configurator website (http://h30099.www3.hp.com/configurator/). Specifications 84 - HP ProLiant ML310e | HP ProLiant ML310e Gen8 Server Maintenance and Service Guid - Page 85
HP iLO 4 User Guide or HP Intelligent Provisioning User Guide on the HP website (http://www.hp.com/go/ilo/docs). • Onboard Administrator SHOW ALL report (for HP BladeSystem products (service upgrade), see the Support & Drivers website (http://www8.hp.com/us/en/support-drivers.html). If the problem - HP ProLiant ML310e | HP ProLiant ML310e Gen8 Server Maintenance and Service Guid - Page 86
and abbreviations ABEND abnormal end AMP Advanced Memory Protection ASR Automatic Server Recovery CSR Customer Self Repair DDR double data rate FBWC flash-backed write cache HP CS HP Common Slot (power supply) HP SIM HP Systems Insight Manager iLO Integrated Lights-Out IML Integrated Management Log - HP ProLiant ML310e | HP ProLiant ML310e Gen8 Server Maintenance and Service Guid - Page 87
Power-On Self Test RBSU ROM-Based Setup Utility RDIMM registered dual in-line memory module RPS redundant power supply SAS serial attached SCSI SATA serial ATA SD Secure Digital SFF small form factor SLC single-level cell SPP HP Service Pack for ProLiant TPM Trusted Platform Module Acronyms and - HP ProLiant ML310e | HP ProLiant ML310e Gen8 Server Maintenance and Service Guid - Page 88
UDIMM unregistered dual in-line memory module UID unit identification USB universal serial bus Acronyms and abbreviations 88 - HP ProLiant ML310e | HP ProLiant ML310e Gen8 Server Maintenance and Service Guid - Page 89
documentation that meets your needs. To help us improve the documentation, send any errors, suggestions, or comments to Documentation Feedback (mailto:[email protected]). Include the document title and part number, version number, or the URL when submitting your feedback. Documentation feedback 89 - HP ProLiant ML310e | HP ProLiant ML310e Gen8 Server Maintenance and Service Guid - Page 90
45, 48 G guidelines, troubleshooting 61 H hard drive LEDs 73 hard drives, determining status of 73 health driver 64 heatsink 39 help resources 85 HP Insight Diagnostics 62 HP Insight Remote Support software 62 HP technical support 85 I illustrated parts catalog 16 iLO (Integrated Lights-Out) 50 - HP ProLiant ML310e | HP ProLiant ML310e Gen8 Server Maintenance and Service Guid - Page 91
hard drive 73 LEDs, troubleshooting 61 LEDs, unit identification (UID) 66 M management tools 62 mechanical components 16 media drive bay cabling 80 N NMI header 71 O optical drive 32, 65 P part numbers 16 PCI expansion slots 70 phone numbers specifications, server 83 static electricity 24 support 85
-
1 -
2 -
3 -
4 -
5 -
6 -
7 -
8
-
9
-
10
-
11
-
12
-
13
-
14
-
15
-
16
-
17
-
18
-
19
-
20
-
21
-
22
-
23
-
24
-
25
-
26
-
27
-
28
-
29
-
30
-
31
-
32
-
33
-
34
-
35
-
36
-
37
-
38
-
39
-
40
-
41
-
42
-
43
-
44
-
45
-
46
-
47
-
48
-
49
-
50
-
51
-
52
-
53
-
54
-
55
-
56
-
57
-
58
-
59
-
60
-
61
-
62
-
63
-
64
-
65
-
66
-
67
-
68
-
69
-
70
-
71
-
72
-
73
-
74
-
75
-
76
-
77
-
78
-
79
-
80
-
81
-
82
-
83
-
84
-
85
-
86
-
87
-
88
-
89
-
90
-
91
 |
 |
HP ProLiant ML310e Gen8 Server
Maintenance and Service Guide
Abstract
This document is for an experienced service technician. It is helpful if you are qualified in the servicing of computer equipment and trained in
recognizing hazards in products with hazardous energy levels and are familiar with weight and stability precautions for rack installations.
Part Number: 682265-001
September 2012
Edition: 1