HP ProLiant ML350e HP Smart Update Manager 5.1 User Guide

HP ProLiant ML350e Manual

HP ProLiant ML350e manual content summary:

  • HP ProLiant ML350e | HP Smart Update Manager 5.1 User Guide - Page 1
    HP Smart Update Manager User Guide Abstract This guide is intended for individuals familiar with the configuration and operation of Microsoft Windows, Windows Server, Linux, smart components, and deployment of firmware and software. Because of the risk of data loss, only individuals experienced with
  • HP ProLiant ML350e | HP Smart Update Manager 5.1 User Guide - Page 2
    HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP ®, Windows®, Windows Vista®, and Windows Server® are U.S. registered trademarks of Microsoft Corporation.
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    ...7 Deploying firmware for ProLiant servers using the Service Pack for ProLiant 9 HP SUM supported firmware for ProLiant servers 10 Deploying firmware for ProLiant servers using the HP Smart Update Firmware DVD 10 Deploying Integrity firmware bundles with HP SUM 11 HP SUM supported firmware for
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    SUM connection 63 HP Smart Update Firmware DVD and SPP mounted using iLO virtual media 63 Troubleshooting HP SUM in IPv6 networks 63 Troubleshooting HP SUM in IPv6 Windows Server 2003 environment 63 Troubleshooting HP SUM in IPv6 Windows Server 2008 environment 64 Troubleshooting HP SUM in IPv6
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    Downgrade of ProLiant G6 Server ROM from 2010.03.30 or later to 2010.03.01 or earlier using HP SUM is not supported...68 ProLiant G2, G5, and G6 Servers - After Upgrading Support and other resources 69 Information to collect before contacting HP 69 How to contact HP...69 Subscription service...69
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    deployments with the earlier HP Smart Update Firmware DVD or HP Support Pack for ProLiant deliverables • Remote offline deployment when used with the SmartStart Scripting Toolkit (G7 and earlier servers), Scripting Toolkit (Gen8 and later), iLO Virtual Media, or PXE booted media • GUI or CLI
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    planning an update, see the HP ProLiant Firmware Management Best Practices Overview, HP ProLiant Firmware Management Best Practices Planning Guide, or HP BladeSystem ProLiant Firmware Management Best Practices Implementer Guide, available on the HP SUM documentation website at http:// www.hp.com/go
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    ◦ HP Service Pack for ProLiant ◦ Smart Update Firmware DVD installed • Need to update multiple targets including OA, VC, and server-based Windows, Linux, or VMware ESXi 5.0 server, OA, iLO, or VC IP address or DNS name. ◦ HP Integrity Support bundles ◦ HP Integrity BL8x0c firmware NOTE: HP SUM
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    • Need to update all enclosure firmware • Need to target VMware host servers Target2 -username User1 -password PW1 ◦ HP Integrity BL8x0c i2, rx2800 i2, and Superdome 2 Servers Bundles for Windows and Linux ◦ HP Service Pack for ProLiant • Offline: SmartStart Scripting Toolkit (G7 and older
  • HP ProLiant ML350e | HP Smart Update Manager 5.1 User Guide - Page 10
    . The HP Smart Update Firmware DVD provides firmware for supported ProLiant servers and options. The Firmware DVD contains all the firmware for the supported ProLiant servers including BladeSystem enclosures and Virtual Connect firmware. • In offline mode, the Smart Update Firmware DVD boots a small
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    firmware on ProLiant servers, see the HP Service Pack for ProLiant User Guide on the HP SPP website at http://www.hp.com/go/spp. Deploying Integrity firmware bundles with HP SUM You can use HP SUM to deploy components delivered with the Integrity Server Bundles, or use HP SUM to pull updates
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    is enabled in your system. If a TPM is detected in your system or with any remote server selected as a target, for some newer models of ProLiant servers, HP SUM utilities for HP iLO, Smart Array, NIC, and BIOS warn users prior to a flash. If the user does not temporarily disable BitLocker and does
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    , and NIC firmware. If HP SUM detects a TPM, a warning message appears. To enable firmware updates without the need to type in the TPM password on each server, the BitLocker Drive Encryption must be temporarily disabled. Disabling the BitLocker Drive Encryption keeps the hard drive data encrypted
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    is not given, and any firmware updated must be applied to the server. No warning appears. A new continue. The installation is not canceled. must be updated. If TPM is detected and enabled with Option ROM and any firmware terminated and cannot continue. updated must be applied to the server. If
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    radio buttons. Source selections Repositories are the directories that contain the SPP, bundles, and individual smart components HP SUM uses to update targets. Bundles are groups of firmware and software components that HP releases. HP SUM allows you to choose one or more repositories and check the
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    The components are available for selection on the Review/Install Updates screen. When using this method, both firmware and software components are available for selection. The components are not downloaded from ftp.hp.com to a target until the Install button is clicked unless the component is needed
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    ways: ◦ Click Detect Proxy to automatically add the default location of the configuration script. ◦ Manually enter the address. 4. Enter the User ID and Password (if necessary). 5. Click OK. Using multiple repositories HP SUM allows you to select one or more repositories when selecting components to
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    , and then click Edit Repository. • Both - HP SUM displays component firmware and software updates that are ready. • Firmware only - HP SUM only displays component firmware updates that are ready. • Software only - HP SUM only displays software firmware updates that are ready. NOTE: If you select
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    these components from the list to reduce the number of components that HP SUM downloads to your system. Updating mixed ProLiant and Integrity environments If you are updating an environment with both ProLiant and Integrity servers, do the following: • Review the support matrix. Be sure to use OA and
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    22). NOTE: The target status Ready means that HP SUM can detect the target, and is able to take inventory of the target. No analysis occurs until you click Next. • Last Updated-This field displays the last time the target was updated. • Associated Targets-This field displays the associated devices
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    any dependencies that were indicated during this process, review the logs and correct the failures. After resolving the dependencies, restart the HP SUM application. NOTE: For Superdome 2 servers that do not support online firmware updates, power down all Superdome 2 partitions in the complex. If
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    168.1.255, but HP SUM does not support searching ports 192 update already running. 6. Click OK to save and close the dialog box. 7. Click Done. 8. In the Select Targets screen table, the Status field displays progress messages as HP SUM verifies the credentials you entered. NOTE: HP Integrity servers
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    firmware updates for iLO (HP Integrity servers only) If you update a previously updated Integrity server via iLO but did not power down and reboot to activate the system firmware change, HP SUM asks you what to do with the pending update. You can choose to: • Leave the system for manual reboot
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    Reviewing and installing updates This screen appears after HP SUM completes the dependency checks for each target. The status column notifies you whether each target has updates available, is ready to update disk drives available for update. ◦ The Select Components screen lists all available updates
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    updated by HP SUM from the current host running HP SUM. • Associated Target-This field displays the IP address of the target, if the target is listed on another server's OA host servers the appropriate software or firmware components are available before proceeding Reviewing and installing updates 25
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    HP SUM selects the recommended updates automatically. 3. HP Integrity servers only: Click Configure Now and then select Upload and Activate to activate the update. To wait until the next scheduled maintenance to activate the update, select Upload and Do not Activate. This function is supported by HP
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    information on this error, see "Viewing firmware mismatch details (HP Integrity servers only)" (page 28). 5. Click OK. Selecting devices On the Select Devices screen, select the devices on the target that you want to update. You can also review any dependency problems that need to be resolved before
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    Firmware Details screen HP ProLiant servers SPP version NIC version Fiberware version Component versions Bundle version HP Integrity servers Bundle version iLO version Power Monitor firmware version System firmware version FPGA firmware options from the Review/Install Updates screen, you set
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    servers, the reboot options are set for each partition on the Select Devices screen. HP SUM does not support global reboot options for Superdome 2 servers time to start the updates. Check updated in the Target Status. 7. The schedule is completed when you click Install on the Review/Install Updates
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    for this report on the Review/Install Update screen. • Failed Dependencies Report-Provides details on any failed dependencies that will prevent an update from succeeding. NOTE: The Failed Dependencies Report is automatically generated when you generate a Target Firmware details or Target Installable
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    the command line, the HP SUM GUI appears. NOTE: Command-line syntax does not support double-byte character sets. Any messages entered through the command line via a double-byte character set will not be displayed correctly. Switch update commands G7 and earlier servers do not support AMS agents. The
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    and AMS WBEM and SNMP WBEM AMS, SNMP, and WBEM WBEM and AMS WBEM and SNMP AMS, SNMP, and WBEM The following table shows what updates occur if AMS switches are currently installed. Command no switches /use_ams G7 and earlier servers N/A N/A Gen8 servers AMS AMS 32 Using scripts to deploy
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    AMS, SNMP, and WBEM AMS, SNMP, and WBEM NOTE: G7 and earlier servers do not support AMS. Command-line arguments HP SUM recognizes the following command-line arguments, which you can use to pre-populate the GUI on the Source Selection and Review/Install Updates screens. If you specify the target and
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    scripts to deploy updates Description Specifies in a PSP, ISP, or firmware bundle. This argument enables these components to replace the older versions of the same multiple bundles are in the directory, the /use_latest argument allows HP SUM to use the bundle that has the latest version for
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    from ftp.hp.com and used in the list of possible updates. Enables the inclusion of a proxy server (and port number) to access ftp.hp.com. This you to see only the firmware components needed for installation. When you are using this filter switch, you must exit and restart HP SUM if you want to
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    deploy updates Description default repository and may downgrade drivers and firmware to currently installed version of drivers and firmware on the local server. Description Specifies that if HP SUM the information on how to proceed when a component has a failed dependency. The supported
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    HP SUM /dryrun Targets /user or /username /psswd /target "netAddress" /current_credential /oa_username Description use this argument with the /reboot option, or the argument is ignored. Delays the reboot of the server which can be a remote server, remote iLO NIC port,
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    the same credentials as the associated OA. You do not need to provide an OA network address associated with VC. HP SUM queries it from a specified VC target. To update multiple VCs with different user names and passwords, or VCs with OAs that have different credentials, use the corresponding input
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    " (page 43). Enables you to instruct HP SUM to delete the input file after it has been read. Superdome 2 server commands /update_type /device_list /reboot_list Description Determines which Superdome 2 firmware is updated. You can choose ALL, COMPLEX, or
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    within these environments: • Firmware: ◦ System ROM ◦ Smart Array controller ◦ Hard drives ◦ iLO • Software-later version of: ◦ HP Insight Diagnostics Online Edition for Windows Server 2003 (cp008097.exe) ◦ HP System Management Homepage (HP SMH) for Windows (cp008257.exe) • HP SUM ◦ Defined groups
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    "Management_Server_Files" Results: All software components and firmware components from the update bundle, cp008097.exe, and cp008257.exe were installed on Management Server1, Management Server2, and Management Server3. Return codes HP SUM has
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    Linux smart-component return codes Single-target servers: Error level 0 1 2 3 Multi-target servers: Error level 0 1 2 3 4 5 6 7 version to be installed is older than the version already installed. • The supported hardware is not present, not enabled, or in a state that an installation deploy updates
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    provides the ability to script the update of multiple, individual targets or groups of targets (HP ProLiant and Integrity servers and options) within a single operation through the input file functionality. To protect your credentials, use a secure server or a management console. To create an input
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    updates to firmware components. YES, NO Forces updates to software components. YES, NO Enables you to override or downgrade an YES, NO existing installation of components in the selected bundle. Downgrade to an earlier version of YES, NO firmware for multi-target devices such as hard drives
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    of components to be updated. Component names with HP SUM CLI options inside the One or more CLI switch input file, which overrides the configuration settings. Parameters can be separated by a semi-colon, comma, or a space. This parameter replaces the LSPOPTIONS parameter that was previously supported
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    operating systems only.) WEBUPDATENEEDED USEPROXYSERVER Instructs HP SUM to include the YES, NO components from the HP FTP site (ftp:// ftp.hp.com) in the list of possible updates. Use a proxy server (and port number) to String value access the HP FTP site (ftp://ftp.hp.com). For example, 11
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    updates, even if they have dependency failures. HOST This parameter is the IP address or the IP address, DNS name DNS name of a remote server IPv4 or IPv6 format. This parameter specifies an already defined group name in the HP SUM GUI. UID Logs in to the target hosts with your user
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    name of a server as a destination for person or phone number for String value started. (Applies to Linux PSP only). • NO (do not start the web agent) CMANOTAINTEDKERNEL Determines whether the HP Lights-Out • YES (start the HP Lights-Out management driver is started when the management driver
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    Homepage (hpsmh) uses this parameter to set up security for the web server. (Applies to Linux PSP only.) Up to five Linux groups, separated by spaces or semicolons, to enable administrative access to the web services. HP Systems Management Homepage uses Up to five Linux groups, separated by this
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    or password. HP Systems Management HP Systems Management Homepage. (Applies to Linux PSP only.) This parameter is valid only if the TRUSTMODE parameter is set to TrustByName. (Applies to Linux PSP only.) Server DNS name The hp_qla2x00 QLogic Fibre Channel • SinglePath Driver for VC firmware. You
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    This argument specifies specific partitions to reboot after the partition firmware has been updated. Valid npar values are npar(number). For example: REBOOTLIST = npar1, npar2 Superdome 2 servers only Examples of the HP SUM input file include the following: REBOOTALLOWED = YES REBOOTREQUIRED = NO
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    ,BadPassword, FailedDepedencies SKIPTARGET = NO SOURCEPATH = C:\fwcd\firmware-8.70-0\hp\swpackages [GROUPS] HOST=winserver UID=Userid PWD=password = C:\ fwcd\firmware-8.70-0\hp\swpackages FORCEALL = YES REBOOTALLOWED = YES REBOOTDELAY = 30 REBOOTMESSAGE = "Install complete, server will reboot in
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    arguments are specified on the command line, HP SUM uses the local host and default repository locations (the directory where HP SUM was initiated). You can specify The following report files are generated: listing of the firmware in the specified repository. • HPSUM_Firmware_Report_ Usage:
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    installed_report This argument generates a report The following report file is generated: that lists all installed firmware, software, and driver versions installed on targets. HPSUM_Installed_Report_.xml or .html HP SUM generates the reports as an XML or HTML files that you can view in
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    canceled, HP SUM stops the remote service, removes it from the target server, closes the port in the iptables firewall, and then closes the SSH connection to the target server. NOTE: Windows XP clients are not supported in IPv6 networks for HP SUM deployment. Configuring IPv6 for Windows Server 2003
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    . HP SUM supports both the short-name and full IPv6 notation. You do not need to add the optional interface number when you enter the address. If you cannot connect to the target server or receive a Discovery failed message when executing HP SUM in an IPv6 environment, see "Troubleshooting" (page
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    VMware or other virtualization platforms to update the iLO firmware without requiring a server reboot or a migration of the virtual machines to other servers. NOTE: HP SUM attempts to determine if a server running HP SUM also hosts a web server. In some cases, HP SUM cannot detect an existing web
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    allows iLO and VC firmware updates without having to access the host server. It also allows servers running VMware or other virtualization platforms to update their iLO without having to reboot their server or to migrate their virtual machines to other servers. NOTE: HP SUM attempts to determine
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    logs. If you need to review the log files, you can run this utility to gather all the logs in one file. NOTE: Exit HP SUM before running the GatherLogs data for HP SUM SOAP server sessions. Contains information of the HP SUM SOAP server. Contains the data and time for each session has started. This
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    represented iLO firmware files), components cp011301.exe and cp011500.exe, and the HP SPP represented troubleshooting tips: • Ensure your workstation does not have an existing connection to the ADMIN$ share on the target IP address. If it does, it prevents HP SUM from connecting to the remote server
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    this within the "Offline Bundle Utilities" on ESXi 5 server downloads from the HP support website at http://www.hp.com/support, or they come already bundled in the HP custom ESXi image HP SUM hangs during boot If the system hangs while booting, check that the IP address 192.168.0.1 is not being
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    Configuring Windows settings to the following: 1. Click Start→Control Panel→Administrative Tools→Windows Firewall supported in CLI. Running in a directory path containing multi-byte characters HP SUM hangs when it is run in a directory path that contains multi-bye characters. 62 Troubleshooting
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    from continuing. You cannot boot into Offline Interactive mode while using the iLO Virtual Media. When you update the firmware, the connection to the iLO Virtual Media will be disconnected. Troubleshooting HP SUM in IPv6 networks If HP SUM cannot connect to the remote server, you might receive
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    You can always copy HP SUM to the target servers and execute using the local installation method. Troubleshooting HP SUM in IPv6 Windows Server 2008 environment To validate that the IPv6 network is configured correctly for HP SUM support, you must verify the following based on your operating system
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    options: 1. Run HP SUM on the target server itself instead of remotely deploying HP SUM. 2. Build the driver RPM locally and take HP SUM displays Update returned an error message. To determine the installation failure, review the associated component log. However, when installing RPMs using HP
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    the entry similar to the following: Blocked Incoming TCP from the HOST (15.255.101.110) during execution of HP SUM. 5. From the menu, select Task→Unlock Interface. 6. Enter the password of the McAfee user interface. the following settings for the new firewall rules on your system. 66 Troubleshooting
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    after a period of time (ranging from minutes to hours), McAfee disables HP SUM access. HP SUM prevents an upgrade of Virtual Connect firmware if the VC health is invalid or bad health state. Virtual Connect firmware can be upgraded using HP SUM only if the health state of the VC is in a good
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    Than May 2011 The May 2011 (and later) revisions of the System ROM for the HP ProLiant G2, G5, and G6-series servers listed in the Scope section of the support document include enhancements to the System ROM flash update process. These enhancements improve the reliability and security of System ROM
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    6 Support and other resources Information to collect before contacting HP Be sure to have the following information available before you contact HP: • Active Health System log (HP ProLiant Gen8 servers only) Download and have available an Active Health System log for 3 days before the failure was
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    number. All submissions become the property of HP. Related information Documents • HP Service Pack for ProLiant Release Notes • HP Service Pack for ProLiant Server Support Guide • HP Smart Update Manager User Guide • HP ProLiant and Integrity Firmware Management Best Practices Overview • HP ProLiant
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    based on your product's service level. Notifications may be sent to your authorized HP Channel Partner for on-site service, if configured and available in your country. The software is available in two variants: • HP Insight Remote Support Standard: This software supports server and storage devices
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    monitoring and proactive service support for nearly all HP servers, storage, network, and SAN environments, plus selected non-HP servers that have a support obligation with HP. It is integrated with HP Systems Insight Manager. A dedicated server is recommended to host both HP Systems Insight Manager
  • HP ProLiant ML350e | HP Smart Update Manager 5.1 User Guide - Page 73
    7 Documentation feedback HP is committed to providing documentation that meets your needs. To help us improve the documentation, send any errors, suggestions, or comments to Documentation Feedback ([email protected]). Include the document title and part number, version number, or the URL when
  • HP ProLiant ML350e | HP Smart Update Manager 5.1 User Guide - Page 74
    Management Service complex programmable logic device domain name system Field Programmable Gate Array HP Smart Update Manager Integrated Lights-Out intelligent power distribution unit Integrity Support Pack Monarch (primary) Onboard Administrator Power-On Self Test HP ProLiant Support Pack HP ROM
  • HP ProLiant ML350e | HP Smart Update Manager 5.1 User Guide - Page 75
    SUM supported firmware for HP Integrity servers, 11 HP SUM supported firmware for HP ProLiant servers, 10 firmware details view, 27 Firmware Maintenance DVD, 15 G groups, 23 H hardware, found new, 65 help obtaining, 69 hosts, 27 HP technical support, 69 HP ProLiant Servers, 10 I iLO pending updates
  • HP ProLiant ML350e | HP Smart Update Manager 5.1 User Guide - Page 76
    failure, 59 installation options, 27 introduction, 6 IPv6 network configurations Configuring IPv6 for Windows Server 2008, 56 Configuring IPv6 networks with HP SUM, 55 IPv6, troubleshooting Troubleshooting HP SUM in IPv6 networks, 63 Troubleshooting HP SUM in IPv6 Red Hat and Novell SUSE-based Linux
  • HP ProLiant ML350e | HP Smart Update Manager 5.1 User Guide - Page 77
    troubleshooting, repository, 65 Trusted Platform Module, 12 Trusted Platform Module (TPM) Trusted Platform Module, 14 typographic conventions, 71 V version discrepancy issue, 65 virtual media access, 63 W websites product manuals, 70 Windows smart components, return codes, 41 77
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HP Smart Update Manager User Guide
Abstract
This guide is intended for individuals familiar with the configuration and operation of Microsoft Windows, Windows Server,
Linux, smart components, and deployment of firmware and software. Because of the risk of data loss, only individuals experienced
with using firmware and software should implement the procedures.
HP Part Number: 613175-006
Published: May 2012
Edition: 6