HP Q7546A User Manual

HP Q7546A Manual

HP Q7546A manual content summary:

  • HP Q7546A | User Manual - Page 1
    HP LaserJet 5200 Series printers User Guide
  • HP Q7546A | User Manual - Page 2
  • HP Q7546A | User Manual - Page 3
    HP LaserJet 5200 Series printers User Guide
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    are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Part number: Q7543-90907 Edition 1, 11/2005
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    Services For 24-hour access to updated HP printer-specific software, product information, and support information through an Internet connection, go to the Web site: www.hp.com/support/lj5200. Go to www.hp.com/support/net_printing for information about the HP Jetdirect external print server. HP
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    Using the HP Easy Printer Care software. HP support and information for Macintosh computers Go to www.hp.com/go/macosx for Macintosh OS X support information and HP subscription service for driver updates. Go to www.hp.com/go/mac-connect for products that are designed specifically for the Macintosh
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    glance ...3 Features at a glance ...4. Walkaround ...6 Printer parts ...6 Interface ports ...7 Printer software ...8 Printer drivers ...8 Driver Autoconfiguration 8 Update Now ...9 HP Driver Preconfiguration 9 Additional drivers ...9 Opening the printer drivers 10 Software for Macintosh computers
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    ...40 Service menu ...40 Changing printer-control-panel configuration ...5. 2 Manually configuring TCP/IP parameters HP Jetdirect EIO print servers 55 4 Printing tasks Controlling print jobs ...5. 8 Source ...58 Type and Size ...58 Priority for print settings ...59 Gaining access to printer driver
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    Colored paper ...79 Heavy paper ...79 HP LaserJet Tough paper ...79 Recycled paper ...80 Printing print on both sides manually 84 Using features in the Windows printer driver 85 Creating and using 87 Using the Services tab ...88 Using features in the Macintosh printer driver 89 Creating and
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    HP fraud hotline and Web site 109 Replacing supplies and parts ...110 Supply replacement guidelines 110 Changing the print cartridge 110 To change the print cartridge 110 Cleaning the printer ...113 To clean the printer using the printer control panel 113 7 Problem solving Basic troubleshooting
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    Random image repetition 163 Troubleshooting network printing problems 165 Troubleshooting common Windows problems 166 Troubleshooting common Macintosh problems 167 Troubleshooting Linux problems ...169 Troubleshooting common PostScript problems 170 General problems ...170 Appendix A Supplies
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    , and fuser limited warranty statement 178 HP maintenance agreements ...179 On-site service agreements 179 Next-day on-site service 179 Weekly (volume) on-site service 179 Repacking the printer ...179 Extended warranty ...180 Appendix C Specifications Physical specifications ...182 Electrical
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    Plastics ...189 HP LaserJet printing supplies 189 HP printing supplies returns and recycling program information 190 Paper ) ...194 Laser statement for Finland 195 Appendix E Working with memory and print server cards Overview ...198 Installing printer memory ...199 To install printer memory 199
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    xii ENWW
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    up and ready to use, take a few moments to familiarize yourself with the printer. This chapter contains basic information about the printer features: ● Quick access to printer information ● Printer at a glance ● Features at a glance ● Walkaround ● Printer software ● Selecting print media ENWW 1
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    for use with this printer. See www.hp.com/support/lj5200. Guide Description Getting started guide Provides step-by-step instructions for installing and setting up the printer. HP Jetdirect Embedded Print Provides instructions to configure and troubleshoot the HP Jetdirect print server. Server
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    at a glance HP LaserJet 5200 HP LaserJet 5200n HP LaserJet 5200tn HP LaserJet 5200dtn ● Prints up to 35 pages-perminute (ppm) HP LaserJet 5200 printer, HP LaserJet 5200 printer, HP LaserJet 5200 printer, plus: plus: plus: ● 48 megabytes (MB) of random access memory (RAM), upgradable up
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    HP Easy Printer Care software (a Web-based status and troubleshooting tool) ● Windows® and Macintosh printer drivers ● Embedded Web server to gain access to support on the HP LaserJet 5200tn and HP LaserJet 5200dtn printers) ● Optional duplexer (standard on the HP LaserJet 5200dtn printer) ● 100
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    contains information about toner level, page count, and estimated pages remaining. ● The printer checks for and authentic HP print cartridge at cartridge installation. ● Internet-enabled supply-ordering capabilities (using HP Easy Printer Care software) ● The online user guide is compatible with
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    Walkaround Printer parts Before using the printer, familiarize yourself with the parts of the printer. 1 2 3 7 4 6 5 1 Top output bin 2 Long-media extension 3 Latch to open the front cover (provides access to the print cartridge) 4 Tray 1 (pull to open) 5 Tray 2 6 Control panel 7
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    ) 10 Rear output bin (pull to open) Interface ports The printer has one EIO slot and three ports for connecting to a computer or a network. 1 EIO 2 3 4 1 EIO slot 2 Network connection (HP Laserjet 5200n, 5200tn, and 5200dtn printers only) 3 IEEE 1284B-compliant parallel connection 4 Hi-Speed USB
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    6 driver from www.hp.com/go/lj5200_software. The printer drivers include online Help that has instructions for common printing tasks and also describes the buttons, checkboxes, and drop-down lists that are in the printer driver. Driver Autoconfiguration The HP LaserJet PCL 6 and PCL 5e drivers for
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    installation. Update Now If you have modified the configuration of the HP LaserJet 5200 printer since installation, the driver can be automatically updated with the new configuration in environments that support bidirectional communication. Click the Update Now button to automatically reflect the
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    click Printers or and then click Printers or Printers and Faxes. Printers and Faxes. 2. Select the driver, and then 2. Right-click the driver icon, computers The HP installer provides PostScript® Printer Description (PPD) files, Printer Dialog Extensions (PDEs), and the HP Printer Utility for
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    . If the CD does not run automatically, double-click the CD icon on the desktop. 3. Double-click the Installer icon in the HP LaserJet Installer folder. 4. Follow the instructions on the computer screen. 5. On the computer hard drive, open Applications, open Utilities, and then open Print Center or
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    , double-click the CD icon on the desktop. 3. Double-click the Installer icon in the HP LaserJet Installer folder. 4. Follow the instructions on the computer screen. USB queues are created automatically when the printer is attached to the computer. However, the queue will use a generic PPD if the
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    printer documentation ● Gaining access to troubleshooting and maintenance tools You can view the HP Easy Printer Care software when the printer you must have a supported Web browser on your computer. To gain access to the embedded Web server, type the IP address for the printer in the address line
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    Web registration Macintosh OS ● PostScript Printer Description files (PPDs) - use with the Apple PostScript drivers that come with the Mac OS ● The HP Printer Utility-change printer settings, view status, and set up printer-event notification from a Mac. This utility is supported for Mac OS X V10
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    Guide, which is available for download at http://www.hp.com/support/ljpaperguide. Always test paper before buying large quantities. CAUTION Using media that does not meet HP specifications can cause problems for the printer, requiring repair. This repair is not covered by the HP warranty or service
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    Media size A3 B4 (JIS) 8K 8K 8K 16K 16K 16K Statement Dimensions Tray 1 297 two-sided printing (duplexing) requires an HP LaserJet printer that is equipped with the optional duplexer. For more information about automatic duplexing and manual duplexing, see Printing on both sides (duplexing
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    Paper specifications. Supported media types Media type Plain Weight Tray 1 60 to 199 g/m2 (16 to 53 lb) Tray 2/Tray 3 Automatic duplex1 Manual duplex an HP LaserJet printer that is equipped with the optional duplexer. For more information about automatic duplexing and manual duplexing,
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    18 Chapter 1 Printer basics ENWW
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    ● Control-panel layout ● Using the control-panel menus ● Show Me How menu ● Retrieve Job menu ● Information menu ● Paper Handling menu ● Configure Device menu ● Diagnostics menu ● Service menu ● Changing printer-control-panel configuration settings ENWW 19
  • HP Q7546A | User Manual - Page 34
    about gaining access to the printer driver, see Opening the printer drivers. You can also control the printer by changing settings at the printer control panel. Use the control panel to gain access to printer features that the program or printer driver do not support. You can print a menu map
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    . Make note of the message on the control-panel display, and then turn the printer off and on. See Control-panel messages for help in resolving problems. ● Off: The printer is functioning without error. ● Blinking: Action is required. See the control-panel display. ● Cancels the current print job
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    10 Back ( ) button 11 Up ( ) button Function NOTE The control-panel lights cycle while the print job is cleared from both the printer and the computer, and then the printer returns to the Ready state. ● Navigates to the next item in the list, or decreases the value of numeric items ● Clears an
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    to see additional information about a menu. The following are the main menus. Main menus SHOW ME HOW RETRIEVE JOB INFORMATION PAPER HANDLING CONFIGURE DEVICE DIAGNOSTICS SERVICE ENWW Using the control-panel menus 23
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    media, such as envelopes and transparencies. Prints a page that shows how to use the two-sided (duplex) printing function. Prints a page that shows supported media weights and sizes for the printer. Prints a page that shows links to additional help on the Web. 24 Chapter 2 Control panel ENWW
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    . ● PRINT: Prints the selected job. PIN REQUIRED TO PRINT: A prompt that appears for jobs that were assigned a PIN in the printer driver. You must enter the PIN to print the job. COPIES: You can select the number of copies that you want to print (1 to 32000). ● DELETE:
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    the control panel menu map that shows the layout and current settings for the printer control-panel menu items. Prints the current printer configuration. If an HP Jetdirect print server is installed, an HP Jetdirect configuration page will print out as well. Prints a supplies status page that shows
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    media types and sizes, see Supported media sizes and Paper specifications. Some items on this menu (such as duplex and manual feed) are available in the program or the printer driver (if the appropriate driver is installed). Program and printer-driver settings override control-panel settings
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    Item Values Explanation of the information that was specified on the previous three screens, such as TRAY 1 SIZE= 8 x 16 INCHES, Setting saved. 28 Chapter 2 Control panel ENWW
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    a UNIX or Linux program. The default setting is 1. NOTE It is best to set the number of copies in the program or printer driver. (Program and printer-driver settings override control-panel settings.) Sets the default image size for paper and envelopes. This setting applies to the print jobs that do
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    when it receives a print job. MANUALLY FEED [PAPER SIZE] appears on the printer control-panel display. The default setting is OFF. Selects the version of Courier font to use: REGULAR: The internal Courier font that is available on the HP LaserJet 4 series printers. DARK: The internal Courier font
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    models. STANDARD: Tray numbering is based on newer LaserJet models. Print Quality submenu Some items on this menu are available in the program or printer driver (if the appropriate driver is installed). Program and printer-driver settings override control-panel settings. For more information, see
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    fuser mode only if you are experiencing problems printing on certain media types. After you select a type of media, you can select a fuser mode that is available for that type. The printer supports used for compatibility with the HP LaserJet III family of printers. 32 Chapter 2 Control panel ENWW
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    in the program or printer driver. (Program and printerdriver settings override control-panel settings.) The default setting is OFF. CAUTION HP does not recommend full-time use of EconoMode. If EconoMode is used full-time, the toner supply might outlast the mechanical parts in the print cartridge
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    one that you MANUALLY FEED PROMPT selected in the printer driver. PS DEFER MEDIA SIZE/TYPE PROMPT ● EXCLUSIVELY: Sets the printer to pull from the whether the PostScript (PS) or HP paper-handling model is used to print jobs. ENABLED causes PS to defer to the HP paper-handling model. DISABLED uses
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    PDF prompts instruct HP recommends setting an extended sleep delay time period, so that the printer will not return to sleep mode soon after waking. Selects the default printer printer. Normally, you should not change the printer language. If you change it to a specific printer language, the printer
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    reacts if the print cartridge is empty. STOP: The printer stops printing until you replace the print cartridge. CONTINUE: The printer continues to print, and the REPLACE CARTRIDGE message appears until you replace the print cartridge. HP does not guarantee print quality if you select CONTINUE after
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    Explanation NOTE If you change the setting from OFF to AUTO, the printer automatically reinitializes when it becomes idle. The default setting is AUTO. Selects the language for the messages that appear on the printer control-panel display. The default setting is ENGLISH. ENWW Configure Device menu
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    printer and the computer. If the printer contains an HP Jetdirect print server, you can configure basic networking parameters by using the submenu. These and other parameters can also be configured through HP Web Jetadmin (see Using HP card. For the MANUAL option, set the connection problems. RESET
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    when it is idle ● Reduces wear on electronic components in the printer (turns off the display backlight, but the display is still readable) The printer automatically comes out of Sleep mode when you send a print job, press a printer control panel button, open a tray, or open the top cover. You
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    Administrators can use this submenu to isolate parts and to troubleshoot jam and print-quality issues. Item only if the printer includes a built-in duplexer . COPIES: Set how many sheets of paper are used from each tray during the paper-path test. Service menu The SERVICE menu is locked and
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    on the display, indicating that it is now the default. 7. Press Menu to exit the menu. NOTE Printer-driver settings override control-panel settings. Software program settings override both printer-driver settings and control-panel settings. If you cannot gain access to a menu or item, it is either
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    does not automatically select another tray when you indicate that a specific tray should be used. Selecting FIRST allows the printer to pull from a second tray if the specified tray is empty. EXCLUSIVELY is the default setting. ● MANUALLY FEED PROMPT. If you select ALWAYS (the default value), the
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    or DO NOT DISPLAY, and then press . 7. Press Menu to exit the menu. Sleep Delay The adjustable Sleep Delay feature reduces power consumption when the printer has been inactive for an extended period. Use this menu item to set the length of time before the
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    of print job and configure its personality to accommodate that job. ● PCL: Configures the printer to use Printer Control Language. ● PDF: Configures the printer to use portable document format. ● PS: Configures the printer to use PostScript emulation. To set the personality 1. Press Menu to open the
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    generates an auto-continuable error. ON is the default setting. ● Select ON if you want an error message to appear for 10 seconds before the printer automatically continues to print. ● Select OFF to pause printing any time an error message appears and until you press . To set auto continue 1. Press
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    . A REPLACE CARTRIDGE warning message appears until the print cartridge is replaced. Printing in this mode can continue only for a specific number of pages. After that, the printer stops printing until you replace the empty print cartridge. This is the default setting. ● Select STOP if you want the
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    then press . 6. Press Menu to exit the menu. Language If LANGUAGE appears in English on the control panel, use the following procedure. Otherwise, turn the printer off and then on again. When XXX MB appears, press and hold . When all three control panel lights are lit, release and use the following
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    48 Chapter 2 Control panel ENWW
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    3 Input/output (I/O) configuration This chapter describes how to configure certain network parameters on the printer: ● Parallel configuration ● USB configuration ● Network configuration ENWW 49
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    Parallel configuration The printer supports network and parallel connections at the same time. A parallel connection is made by connecting the printer to the computer using a bidirectional parallel cable (IEEE-1284 compliant) with a connector plugged into the printer parallel port. The cable can be
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    USB configuration The printer supports a Hi-Speed USB 2.0 port. The USB cable can be a maximum of 5 meters (15 feet) long. Connecting the USB cable Plug the USB cable into the printer. Plug the other end of the USB cable into the computer. 2 1 1 USB port 2 USB connector ENWW USB configuration
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    . For a complete list of supported networks and for instructions on configuring network parameters from software, see the HP Jetdirect Embedded Print Server Administrator's Guide. The guide comes with printers in which an HP Jetdirect embedded print server is installed. Manually configuring TCP/IP
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    then press . 6. Press to highlight MANUAL SETTINGS, and then press . 7. Press printer-generated network traffic ● Prevents unauthorized users from printing to the printer ● Provides only pertinent information on the configuration page ● Allows the printer control panel to display protocol-specific
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    To disable IPX/SPX NOTE Do not disable this protocol in Windows-based systems that print to the printer through IPX/SPX. 1. Press Menu. 2. Press to highlight CONFIGURE DEVICE, and then press . 3. Press to highlight I/O, and then press . 4. Press to highlight EMBEDDED JETDIRECT, and
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    directly to your network at any location. HP Jetdirect print servers also support the Simple Network Management Protocol (SNMP), which provides network managers with remote printer management and troubleshooting through the HP Web Jetadmin software. NOTE Configure the card either through the control
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    56 Chapter 3 Input/output (I/O) configuration ENWW
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    trays ● Printing on special media ● Printing and paper storage environment ● Printing on both sides (duplexing) ● Using features in the Windows printer driver ● Using features in the Macintosh printer driver ● Managing special printing situations ● Managing stored jobs ● Managing memory ENWW 57
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    print by Type or Size and the trays have not been configured for a certain type or size, load the media into tray 1. Then, in the printer driver, select the Type or Size in the Page Setup, Print, or Print Properties dialog box. ● If you often print on a certain type or size of
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    of the tray type settings are set to ANY, and if you do not select a specific tray (source) in the printer driver, the printer pulls media from the lowest tray. For example, if you have an optional tray 3 installed, the printer pulls media from that tray first. However, if the tray 1 size and type
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    requirements that are specified in the HP LaserJet Printer Family Print Media Specification Guide. See HP Customer Care to order the HP LaserJet Printer Family Print Media Specification Guide. To download a copy of the guide, go to www.hp.com/support/lj5200. Select Manuals. It is possible that paper
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    printer. Print jobs exit the printer face-down into this bin. ● Rear (face-up) output bin: Print jobs exit the printer face-up into this bin at the rear of the printer. is closed. If the rear output bin is open, the printer will deliver the print job to that bin. 2. If you are printing on long media
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    path can reduce curling. 1. Open the rear output bin. 2. If you are printing on long media, pull out the bin extension. 3. Open the extension tray support. 4. From your computer, send the print job to the printer. 62 Chapter 4 Printing tasks ENWW
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    Configuring trays Load special print media, such as envelopes, labels, and transparencies, in tray 1 only. Load only paper in tray 2 or optional tray 3. Loading tray 1 (multipurpose tray) Tray 1 holds up to 100 sheets of paper, up to 75 transparencies, up to 50 sheets of labels, or up to 10
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    tabs on the media-width guides. 5. Slide the media-width guides inward until they lightly touch the media stack on both sides without bending it. Make sure that the media fits under the tabs on the media-width guides. NOTE Do not add media to tray 1 while the printer is printing. This could cause
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    manually feed media, keep the default setting of TRAY 1 TYPE=ANY and TRAY 1 SIZE=ANY on the Paper Handling menu. TRAY 1 TYPE= or TRAY 1 SIZE= a type The printer printer driver supports only paper. For supported paper sizes, see Paper specifications. To load tray 2 1. Pull the tray out of the printer
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    the unlocked position, and then extend the rear section of the tray to fit the media that you are loading. B5 A3 11x17 Legal 8.5x13 2. On the rear paper-length guide, press the tab and slide it so that the pointer matches the paper size that you are loading. Make sure that
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    the height tabs on the paper-length guide in the rear of the tray. printer. Loading optional tray 3 (500-sheet tray) Tray 3 supports only paper. For supported paper sizes, see Paper specifications. NOTE The tray 3 500-sheet tray is standard with the HP LaserJet 5200tn and HP LaserJet 5200dtn printer
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    To load tray 3 1. Pull the tray out of the printer and remove any paper. 2. Adjust the rear length guide for the correct paper size. 3. Adjust the side width guide for the correct paper size. 68 Chapter 4 Printing tasks ENWW
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    the paper-size dial (callout 1) and paper-size switch (callout 2) to the size of the paper that you loaded. 1 2 Custom 6. Slide the tray into the printer. ENWW Configuring trays 69
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    driver. If the option is not available, change the ORIENTATION setting on the printer control panel. Tray 1 orientation ● Letter, A4, A5, Executive, 8K, 16K, and custom sizes: Load media with the side to be printed on facing up, and the top, short edge toward the right (landscape). ● A3, B4, B5
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    with low-temperature inks, such as those used in some types of thermography. ● Do not use raised or embossed letterhead. ● The printer uses heat and pressure to fuse toner to the paper. Make sure that any colored paper or preprinted forms use inks that are compatible with this fusing temperature
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    the smaller tray extension. 2. Open the rear output bin and pull out the tray extension. (This can reduce envelope curl and wrinkling.) 3. Slide the width guides on tray 1 outward to a position that is slightly wider than the envelopes. 72 Chapter 4 Printing tasks ENWW
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    stack without bending the envelopes. Make sure that the envelopes fit under the tabs on the guides. Printing on labels Use only labels that are recommended for laser printers. For label specifications, see Labels. Guidelines for printing on labels ● Print labels from tray 1. Load them with the side
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    transparencies that are recommended for use in laser printers. For transparency specifications, see Transparencies. Guidelines for printing on them from the printer. ● In the print driver or software program, set the tray 1 type to Transparency. Printing on rotated media The printer can print on
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    3. Load media with the side to be printed on facing up, and the top, short edge toward the printer. 4. In the printer driver or software program, select the paper size as you normally would and select tray 1 as the media source. Printing from tray 2 or optional tray 3 1. Set
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    media specifications, see Paper specifications. NOTE Very small or very large custom-size paper should be printed from tray 1 to the rear output bin. The printer control method), the printer driver, and the printer control panel. NOTE All settings in the printer driver and software program
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    tray 3 1. Pull the tray out of the printer and remove any media. ● If you are the tray to fit the media that you are loading. B5 A3 11x17 Legal 8.5x13 2. Place the media in the tray and tabs on the paper-length guide in the rear of the tray. 3. On the rear paper-length guide, press the tab and slide
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    4. Slide the side media-width guides up against the edge of the stack. Lock Lock 5. Set the paper-size dial (callout 1) and paper-size switch (callout 2) to Custom. 1 Custom 2 6. Slide the tray into the printer. Printing on vellum Vellum is special lightweight paper similar to parchment. Print
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    is heavier than the media specification recommended for this printer. Doing so can cause misfeeds, jams, reduced print quality, and excessive mechanical wear. However, some heavier media, such as HP Cover Stock, can be used safely. HP LaserJet Tough paper ● Use only HP LaserJet Tough paper with this
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    Recycled paper This printer supports the use of recycled paper. Recycled paper must meet the same specifications as standard paper. See the HP LaserJet Printer Family Print Media Specification Guide. HewlettPackard recommends that recycled paper contain no more than 5% ground wood. 80 Chapter 4
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    properties of paper). ● The best way to store an opened ream of paper is to rewrap it tightly in its moisture-proof wrapping. If the printer environment is subject to extremes, unwrap only the amount of paper to be used during the day's operation to prevent unwanted moisture changes. ENWW Printing
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    x 13 in. Manual duplexing supports all paper sizes. ● Automatic duplexing: The built-in, automatic duplexer is included only with the HP LaserJet 5200dtn printer. It is available as an accessory for the other models. ● Manual duplexing: All printer models are capable of manual duplex printing. The
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    read continuously from top to bottom. 1 When using Windows drivers, select Flip Pages Up to get the designated binding options. To print on both sides by using the built-in duplexer The built-in duplexer is included only with the HP LaserJet 5200dtn printer. It is available as an accessory for the
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    top edge toward the back of the tray. 2. Open the printer driver (see Gaining access to printer driver settings). 3. On the Finishing tab, select Print on Both manually reusing sheets only through tray 1. Do not reuse sheets through tray 2 or tray 3, as this can cause jams and print-quality problems
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    page ● Printing multiple pages on one sheet of paper ● Using the Services tab NOTE Settings in the printer driver and software program generally override control-panel settings. Software-program settings generally override printer-driver settings. Creating and using quick sets Use quick sets to save
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    , make sure that the Scale to Fit option is not selected. 5. Click OK. Setting a custom paper size from the printer driver 1. Open the printer driver (see Gaining access to printer driver settings). 2. On the Paper or Paper/Quality tab, click Custom. 3. On the Custom Paper Size window, type the name
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    for future use. Using different paper and printing covers Follow these instructions for printing a first page that is different from other pages in the print job. 1. Open the printer driver (see Gaining access to printer driver settings). 2. On the Paper or Paper/Quality tab, select the appropriate
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    not available for Windows 9x. If the product is connected to a network, use the Services tab to obtain product and supply-status information. Click the Device and Supplies status icon to open the Device Status page of the HP Embedded Web Server. This page shows the current status of the product, the
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    cover page You can print a separate cover page for your document that includes a message (such as "Confidential"). 1. Open the printer driver (see Gaining access to printer driver settings). 2. On the Cover Page or Paper/Quality pop-up menu, select whether to print the cover page Before Document or
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    cost-effective way to print draft pages. 1. Open the printer driver (see Gaining access to printer driver settings). 2. Click the Layout pop-up menu. 3. Next of a page. Otherwise, you can manually print on both sides of a page by feeding the paper through the printer a second time. CAUTION To avoid
  • HP Q7546A | User Manual - Page 105
    (28-lb bond). 2. Open the printer driver (see Gaining access to printer driver settings). 3. On the Finishing pop-up menu, select the Manual Duplex option. NOTE If the Manual Duplex option is not enabled, select Manually Print on 2nd Side. 4. Click Print. Follow the instructions in the pop-up window
  • HP Q7546A | User Manual - Page 106
    printer control panel or using your software program. For instructions on how to stop a print request from a computer on a network, see the online Help for the specific click Printers. For Windows 2000 and Windows XP, click Start and then click Printers. Double-click the HP LaserJet 5200 printer icon
  • HP Q7546A | User Manual - Page 107
    that have installed hard drives. To store print jobs on the printer, use the Job Storage tab in the printer driver Properties dialog box. After a job is stored, you can print it or delete it from the printer control panel. To print a stored job 1. Press Menu. 2. Press to highlight RETRIEVE JOB
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    information about installing memory, see Working with memory and print server cards. The printer uses 100-pin 133 MHz DDR memory modules. Extended data output (EDO) DIMMs are not supported. NOTE If memory problems occur when you are printing complex graphics, you can make more memory available by
  • HP Q7546A | User Manual - Page 109
    5 Managing the printer This chapter describes how to manage the printer: ● Using printer information pages ● Configuring e-mail alerts ● Using the embedded Web server ● Using HP Web Jetadmin software ● Using the HP Easy Printer Care software ● Using the HP Printer Utility for Macintosh ENWW 95
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    CONFIGURATION, and then press . NOTE If the printer contains an HP Jetdirect print server or an optional hard disk drive toner levels. 1. Press Menu. 2. Press to highlight INFORMATION, and then press . 3. Press to highlight PRINT SUPPLIES STATUS PAGE, and then press . NOTE If you are using non-HP
  • HP Q7546A | User Manual - Page 111
    File directory Shows information for all installed mass storage devices. PCL or PS font list Shows which fonts are currently installed in the printer. How to print the page 1. Press Menu. 2. Press to highlight INFORMATION, and then press . 3. Press to highlight PRINT FILE DIRECTORY, and then press
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    NOTE If your company does not have e-mail, this feature might not be available. You can use HP Web Jetadmin or the embedded Web server to configure the system to alert you of problems with the printer. The alerts take the form of e-mail messages to the e-mail account(s) that you specify. You
  • HP Q7546A | User Manual - Page 113
    the printer is directly connected to a computer, use the HP Easy Printer Care software to view the printer status. ● View printer control printer and supplies events ● View and change network configuration ● View support content that is specific to the current state of the printer When the printer
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    Settings. ● Configuration Page: Shows the information found on the printer configuration page. ● Supplies Status: Shows the life remaining of HP supplies, with 0 percent indicating that a supply is empty. This page also provides supplies part numbers. To order new supplies, click Order Supplies in
  • HP Q7546A | User Manual - Page 115
    that connect you to the Internet ● ● HP Instant Support™: Connects you to the HP Web site to help you find solutions. This service analyzes your printer error log and configuration information to provide diagnostic and support information specific to your printer. Order Supplies: Connects to the
  • HP Q7546A | User Manual - Page 116
    troubleshooting network-connected peripherals. The intuitive browser interface simplifies crossplatform management of a wide range of devices, including HP and non-HP printers to the HP Web site. If installed on a host server, HP Web Jetadmin is available to any client through a supported Web browser
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    that you can use for the following tasks: ● Check the printer status. ● Check supplies status. ● Set up alerts. ● Gain access to troubleshooting and maintenance tools. You can use the HP Easy Printer Care software when the printer is directly connected to your computer or when it is connected to
  • HP Q7546A | User Manual - Page 118
    you correct a problem with the printer, click the button troubleshooting information and tools. ● Provides links to the HP Web site for registration, support, and for ordering supplies. NOTE If you use a dial-up connection and did not connect to the Internet when you first opened the HP Easy Printer
  • HP Q7546A | User Manual - Page 119
    . Item Configuration Page Supplies Status HP Support File Upload Upload Fonts Firmware Update Duplex Mode Economode & Toner Density Resolution Lock Resources Stored Jobs Trays Configuration IP Settings Description Prints a configuration page. Shows the printer supplies status and provides links
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    Settings E-mail Alerts Description Provides the ability to turn on or off Bonjour support or change the printer service name that is listed on a network. Provides access to the embedded Web server. Configures the printer to send e-mail notices for certain events. 106 Chapter 5 Managing the
  • HP Q7546A | User Manual - Page 121
    6 Maintenance This chapter describes ways to maintain the printer: ● Managing supplies ● Replacing supplies and parts ● Cleaning the printer ENWW 107
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    . Actual cartridge yield depends on specific use. CAUTION Hewlett-Packard does not recommend full-time use of EconoMode. (If EconoMode is used consistently to print media with less than 5% toner coverage, the toner supply might outlast the mechanical parts in the print cartridge.) Print-cartridge
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    is not covered under the HP warranty and service agreements. To install a new HP print cartridge, see Changing the print cartridge. To recycle the used cartridge, follow the instructions included with the new cartridge. Print-cartridge authentication The printer automatically authenticates the print
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    installation guides provided with each supply item or see more information at www.hp.com/support/lj5200. CAUTION Hewlett-Packard recommends the use of HP products in this printer. Use of nonHP products may cause problems requiring service that is not covered by the HP warranty or service agreements
  • HP Q7546A | User Manual - Page 125
    2. Remove the used print cartridge from the printer. 3. Remove the new print cartridge from the bag. Place the used print cartridge in the bag for recycling. 4. Grasp both sides of the print cartridge and distribute the toner by gently rocking the print cartridge. CAUTION Do not touch the shutter or
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    in the box in which the new cartridge arrived. See the enclosed recycling guide for recycling instructions. 8. If you are using a non-HP print cartridge, check the printer control panel for further instructions. For additional help, go to www.hp.com/support/lj5200. 112 Chapter 6 Maintenance ENWW
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    problems, such as toner specks or smearing (see Troubleshooting print-quality problems). This printer has a cleaning mode that can correct and prevent these types of problems. To clean the printer using the printer instructions. 7. At the printer control panel, press to highlight PROCESS CLEANING PAGE,
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    114 Chapter 6 Maintenance ENWW
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    of jams ● Jam locations ● Clearing jams ● Troubleshooting print-quality problems ● Troubleshooting network printing problems ● Troubleshooting common Windows problems ● Troubleshooting common Macintosh problems ● Troubleshooting Linux problems ● Troubleshooting common PostScript problems ENWW 115
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    removed? For additional information about installation and setup, see the printer getting started guide. If you cannot find solutions to printer problems in this guide, go to www.hp.com/support/lj5200. Factors that affect printer performance Several factors affect the time it takes to print a job
  • HP Q7546A | User Manual - Page 131
    flowchart to determine the problem. If the printer does not pass a step, follow the corresponding troubleshooting suggestions. If you cannot resolve the problem after following the suggestions in this guide, contact an HPauthorized service or support provider. (See HP Customer Care.) NOTE Macintosh
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    print cartridge. (See the getting started guide or the instructions that came with the print cartridge.) printer port, for example). ● Check that you are using the correct printer driver. (See Printer drivers.) ● Reinstall the printer driver. (See the getting started guide.) 118 Chapter 7 Problem
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    1, using the HIGH 2 fuser mode, or have set Small Paper Speed to SLOW. A printer control panel setting is not taking effect. ● Check settings in the printer driver or program. (The printer driver and program settings override printer control-panel settings.) ENWW Troubleshooting flowchart 119
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    using the correct printer driver. (See Printer paper is loaded correctly and that the ● Check that REt is on. (See Print Quality submenu.) drivers.) ● Check the program guides are not too tight or too loose against the ● stack. Go to Troubleshooting print-quality problems. settings. (See the
  • HP Q7546A | User Manual - Page 135
    (The printer driver and program settings override the printer control panel settings.) ● By default, paper loaded in tray 1 will be printed first. If you do you want to print from tray 1, but cannot select the tray in a program, see Customizing tray 1 operation. ENWW Troubleshooting flowchart 121
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    problems Printer other trays to make the printer select from the correct tray. For Macintosh computers, use the HP Printer Utility to change the Printer does not pull paper from tray. Cause The tray is empty. The paper guides are set incorrectly. Solution Load paper in the tray. To set the guides
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    the printquality settings. If this problem occurs frequently, add memory to the printer. Printing speeds might be automatically fuser mode. You are printing a PDF or PostScript (PS) file but are using a PCL printer driver. Try using the PS printer driver rather than the PCL printer driver
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    driver was selected in the software. Check the software printer selection menu to make sure that an HP LaserJet 5200 printer printer is out of media. Add media. The printer might be in the manual-feed mode. Change the printer from manual-feed mode. The cable between the computer and the printer
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    problems with the printer. Message type Status messages Warning messages Error messages Description Status messages reflect the current state of the printer. They inform you of normal printer on the printer CONFIGURE DEVICE menus, the printer will continue printer off and then on.
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    working correctly. Printing can continue, but you are prompted to set the date and time each time you turn the printer on. Contact HP support. A jam has occurred in the fuser area. 1. Press to see step-by-step information. 2. Open the top cover, and then remove the print cartridge. 3. Remove
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    , contact HP Support. 1. Press to see step-by-step information. 2. Remove the tray indicated. 3. Confirm that the media guides and dial by-step information. 2. Remove the duplexer from the rear of the printer. 3. Look inside the printer duplex area and remove any media. 4. Remove any media from the
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    half-way out of the printer. 3. Open the rear door, and then remove the duplexer. 4. Release the four tabs in the center of the black paper guide inside the lower rear door. this error. 3. Adding memory to the printer may allow printing of more complex pages. 128 Chapter 7 Problem solving ENWW
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    busy state. 2. If the message persists after exiting Help, contact HP Support. 1. Press to continue printing. NOTE Data will be lost. The printer's USB buffer has overflowed during a busy state. 2. If the message persists, contact HP Support. 1. Press to continue printing. NOTE Data will be lost
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    Verify the fuser is installed correctly and fully seated. 3. Turn on the printer. 4. If the message persists, contact HP Support. 1. Press to continue. 2. If the message persists, turn the printer off and then on. 3. If the message persists, contact HP Support. 130 Chapter 7 Problem solving ENWW
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    off and then on. 2. If the message persists, contact HP support. 1. Turn the printer off and then on. 2. If the message persists, contact HP Support. 1. Turn the printer off and then on. 2. If the message persists, contact HP Support. 1. Turn the printer off and then on. 2. If the message persists
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    off then on 2. If the problem persists, contact HP Support. 8X.YYYY EIO ERROR The EIO accessory card has encountered a 1. Turn the printer off and then on. critical error. 2. If the problem persists, contact HP Support. 8X.YYYY EMBEDDED JETDIRECT ERROR The HP Jetdirect embedded print server has
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    you turn on the printer, the clock is not working correctly. Contact HP support. The printer administrator has enabled printer encountered a request for a personality that did not exist in the printer. The job is cancelled and no pages are printed. 1. Press to continue. 2. Try a different driver
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    ERROR An error has occurred during a firmware upgrade. 1. Reinstall the firmware. 2. If the problem persists, contact HP Support. Creating...CLEANING PAGE The printer is generating a cleaning page. The printer returns to the Ready state after the cleaning page is printed. 1. Load the cleaning
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    HP Customer Support or your authorized HP service provider. Press to continue printing without using the data. To solve the problem 1, but the print job requires a specific type and size that is not currently available. of a manual two-sided print job has been printed and the printer is paused
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    The printer has detected that a non- HP supply is currently installed but was pressed to override the message. If you believe you purchased an HP supply, go to www.hp.com/go/anticounterfeit. Service or repairs that are required as a result of using non-HP supplies are not covered under HP warranty
  • HP Q7546A | User Manual - Page 151
    printer is generating the registration page. The printer will return to the SET REGISTRATION menu when the page has printed. Follow the instructions on the printed pages. The printer reappears, there might be a problem with the software program. The printer received a PJL file system command
  • HP Q7546A | User Manual - Page 152
    is testing a motor. Do not turn the printer off until the printer returns to Ready. No action necessary. Attempt the upgrade again. No action necessary. No action necessary. 1. Reinstall the firmware. 2. If the problem persists, contact HP Support. Press Stop to stop this test. The memory disk
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    USB storage device has failed. If you believe you purchased an HP supply, go to www.hp.com/go/anticounterfeit. Service or repairs required as a result of using non-HP supplies are not covered under HP warranty. 1. Turn the printer off. 2. Remove the USB storage accessory. 3. Replace the USB storage
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    message from the display, press . 3. If the message reappears, a problem might exist in the software program. USB STORAGE FILE SYSTEM IS FULL alternates with Ready To clear press The printer received a PJL file system 1. Use HP Web Jetadmin software to command that attempted to store delete
  • HP Q7546A | User Manual - Page 155
    supported media, see Supported media sizes. The following problems with paper cause print quality deviations, jamming, or even damage to the printer. Symptom Poor print quality or toner paper lot. Use high-quality paper that is made for laser printers. The paper varies from side to side. Turn the
  • HP Q7546A | User Manual - Page 156
    diagnose and learn about problems with your printer. ● Configuration page The configuration page lists many of the current settings and properties of the printer. For information about how to print the configuration page, see Using printer information pages. If you have an HP Jetdirect print server
  • HP Q7546A | User Manual - Page 157
    passed through a printer or copier. An input tray is loaded incorrectly. The media is skewed. The media is binding or sticking together. Solution Use only media that meets HP specifications. See Paper specifications. Verify that all print cartridges, the transfer unit, and the fuser are correctly
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    troubleshoot jams in the printer. For instructions about clearing jams, see Clearing jams. 1 4 2 3 1 Print cartridge 2 Input trays 3 Duplex path (for two-sided printing) 4 Output bins Jam recovery This printer . 6. Press Menu to return to the Ready state. 144 Chapter 7 Problem solving ENWW
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    not to tear the media. If a small piece of media remains in the printer, it could cause additional jams. The SHOW ME HOW control-panel menu includes is visible in the feed area, slowly pull the paper down and out of the printer. If the paper is not visible, look in the top cover area. NOTE Do
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    is flat in the tray at all four corners and below the tabs on the guides. 4. Open and close the top cover to clear the jam message. If a jam message persists, there is still media in the printer. Look for media in other locations. Clearing jams from the print-cartridge area 1. Open
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    to not tear the media. CAUTION Avoid spilling loose toner. Use a dry, lint-free cloth, to clean any toner that might have fallen into the printer. If loose toner falls into the printer, it might cause temporary problems with print quality. Loose toner should clear from the paper path after a few
  • HP Q7546A | User Manual - Page 162
    areas NOTE If media is jammed in the top output area, but most of the media is still inside the printer, it is best to remove it through the rear door. 1. Open the rear door. 2. Slightly lift up the to release the clips. Let the rear door drop completely open. 148 Chapter 7 Problem solving ENWW
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    3. Grasp both sides of the media, and slowly pull the media out of the printer. (There might be loose toner on the media. Be careful not to spill it on yourself or into the printer.) NOTE If media is difficult to remove, try opening the top cover and removing the print cartridge to release
  • HP Q7546A | User Manual - Page 164
    Clearing jams from the optional duplexer 1. Remove the duplexer from the rear of the printer. 2. Look inside the printer duplex area and remove any media. 3. Remove any media from the duplexer. 150 Chapter 7 Problem solving ENWW
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    might be sticking together. Try bending the stack to separate each sheet. Do not fan the stack. ● If you are printing from tray 1, try feeding fewer sheets of only media that meets HP specifications. See Paper specifications. ● Do not use media that has already been used in a printer or copier. Do
  • HP Q7546A | User Manual - Page 166
    meets printer specifications. See Specifications. ● Clean the printer. See Cleaning the printer. ● Contact an HP-authorized service or support provider to perform routine printer maintenance. See the support flyer that was included with the printer, or see HP Customer Care. 152 Chapter 7 Problem
  • HP Q7546A | User Manual - Page 167
    Troubleshooting print-quality problems This section helps you define print-quality problems and what to do to correct them. Often printquality problems can be handled easily by making sure that the printer is correctly maintained, using print media that meets HP specifications, or running a cleaning
  • HP Q7546A | User Manual - Page 168
    ah call lthe cjakha aa d a sd fijs. Sincerely, Mr. Scmehnjcj See Gray background See Toner smear AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc See Repeating defects See Repeating image See Misformed characters See Page (dark) See Random image repetition (light) 154 Chapter 7 Problem solving ENWW
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    at the printer control panel. Open the PRINT QUALITY submenu and increase the TONER DENSITY setting. See Print Quality submenu. 4. Try using a different type of media. 5. The print cartridge might be almost empty. Replace the print cartridge. Specks ENWW Troubleshooting print-quality problems 155
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    1. Make sure that the environmental specifications for the printer are being met. (See Operating environment.) 2. If the media is rough, and the toner easily rubs off, open the CONFIGURE DEVICE menu at the printer control panel. Open the PRINT QUALITY submenu, select FUSER MODES, and then select the
  • HP Q7546A | User Manual - Page 171
    environmental specifications for the printer are being met. (See Operating environment.) 4. Clean the inside of the printer and run a cleaning page to clean the fuser. (See Cleaning the printer.) 5. Replace the print cartridge. Also see Loose toner. ENWW Troubleshooting print-quality problems 157
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    that the environmental specifications for the printer are being met. (See Operating environment.) 4. Make sure that type and quality of the media you are using meet HP specifications. (See Paper specifications.) Repeating defects 1. Print a few more pages to see if the problem corrects itself. 2. If
  • HP Q7546A | User Manual - Page 173
    that no torn pieces of media are inside the printer. 3. Make sure that media is loaded correctly and that all adjustments have been made. (See Configuring trays.) Make sure that the guides in the tray are not too tight or too loose against the media. ENWW Troubleshooting print-quality problems 159
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    you are using meet HP specifications. (See Paper specifications.) 6. Make sure that the environmental specifications for the printer are being met. (See more pages to see if the problem corrects itself. 2. Make sure that the environmental specifications for the printer are being met. (See Operating
  • HP Q7546A | User Manual - Page 175
    highlight FUSER MODES, and then press . 5. Use to highlight LOW1, and then press . Vertical white lines 1. Print a few more pages to see if the problem corrects itself. 2. Make sure that the type and quality of the media you are using meet HP specifications. (See Paper specifications.) 3. Replace
  • HP Q7546A | User Manual - Page 176
    a few more pages to see if the problem corrects itself. 2. Make sure that the type and quality of the media you are using meet HP specifications. (See Paper specifications.) 3. Make sure that the environmental specifications for the printer are being met. (See Operating environment.) 4. Replace
  • HP Q7546A | User Manual - Page 177
    and quality of the media you are using meet HP specifications. (See Paper specifications.) 2. Make sure that the environmental specifications for the printer are being met. (See Operating environment.) 3. Turn the darker image farther down the page. ENWW Troubleshooting print-quality problems 163
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    ● From your software program, rotate the whole page 180° to print the lighter image first. ● If the defect occurs later in a print job, turn the printer off for 10 minutes, and then turn it on to restart the print job. 164 Chapter 7 Problem solving ENWW
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    the Jetdirect configuration page. To open the guide, run the CD, click Printer Documentation, click HP Jetdirect Guide, and then click Troubleshooting the HP Jetdirect Print Server. ● Try printing the job from another computer. ● To verify that a printer works with a computer, use a parallel or USB
  • HP Q7546A | User Manual - Page 180
    Operation" Cause Solution Close all software programs, restart Windows, and try again. Select a different printer driver. If the HP LaserJet 5200 PCL 6 driver is selected, switch to a PCL 5e or PS printer driver. You can usually do this from a software program. Delete all temp files from the Temp
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    the HP LaserJet 5200 PPD is in the following hard drive folder: Library/Printers/PPDs/Contents/ Resources/.lproj, where "" represents the two-letter language code for the language that you are using. If necessary, reinstall the software. See the getting started guide for instructions
  • HP Q7546A | User Manual - Page 182
    the HP LaserJet 5200 PPD is in the following hard drive folder: Library/Printers/PPDs/Contents/ Resources/.lproj, where "" represents the two-letter language code for the language that you are using. If necessary, reinstall the software. See the getting started guide for instructions
  • HP Q7546A | User Manual - Page 183
    connected with a USB cable, the printer does not appear in the Macintosh Print Center after the driver is selected. Cause Solution This problem is caused by either a software or a hardware component. Software troubleshooting ● Check that your Macintosh supports USB. ● Verify that your Macintosh
  • HP Q7546A | User Manual - Page 184
    Troubleshooting common PostScript problems The following situations are specific to the PostScript (PS) language and might occur when several printer languages are being used. Check the control-panel display for messages that might help resolve problems. NOTE To receive a printed or screen message
  • HP Q7546A | User Manual - Page 185
    A Supplies and accessories This section provides information about ordering parts, supplies, and accessories. Use only parts and accessories that are specifically designed for this printer. ● Ordering parts, accessories, and supplies ● Part numbers ENWW 171
  • HP Q7546A | User Manual - Page 186
    order accessories, see www.hp.com/support/lj5200. Ordering through service or support providers To order a part or accessory, contact an HP-authorized service or support provider. (See HP Customer Care.) Ordering directly through the embedded Web server (for printers that are connected to a network
  • HP Q7546A | User Manual - Page 187
    . Q7548A Note: This tray is included with the HP LaserJet 5200dtn printer. Optional duplexer Provides automatic printing on both sides of the paper. Q7549A Print cartridge Item HP LaserJet print cartridge Description 12,000-page cartridge Part number Q7516A Memory Item 100-pin 133MHz DDR
  • HP Q7546A | User Manual - Page 188
    more information about media supplies, go to http://www.hp.com/go/ljsupplies. Item Description Part number HP Soft Gloss laser paper Letter (220 x 280 mm), 50 sheets/box C4179A/Asia-Pacific countries/regions For use with HP LaserJet printers. This is coated paper, good for business documents
  • HP Q7546A | User Manual - Page 189
    Part number HP Printing paper For use with HP LaserJet and inkjet printers. This has been created especially for small and home offices. It is heavier and brighter than copier paper. Specifications /Europe HP Multipurpose paper For use with all office equipment-laser and inkjet printers, copiers
  • HP Q7546A | User Manual - Page 190
    Part number Specifications: 84 bright, 20 lb, 30% post-consumer content. HP LaserJet transparencies For use only with HP LaserJet monochrome printers. For crisp, sharp text and graphics, rely on the only transparencies specifically designed and tested to work with monochrome HP LaserJet printers
  • HP Q7546A | User Manual - Page 191
    B Service and support Hewlett-Packard limited warranty statement HP PRODUCT HP LaserJet 5200, 5200n, 5200tn, and 5200dtn printers DURATION OF LIMITED WARRANTY One-year limited warranty HP warrants to you, the end-user customer, that HP hardware and accessories will be free from defects in
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    environmental specifications for the printer product or (c) exhibit wear from ordinary use. To obtain warranty service, please return the product to place of purchase (with a written description of the problem and print samples) or contact HP customer support. At HP's option, HP will either
  • HP Q7546A | User Manual - Page 193
    maintenance agreements HP has several types of maintenance agreements that meet a wide range of support needs. Maintenance agreements are not part of the standard warranty. Support services may vary by area. Check with your local HP dealer to determine the services available to you. On-site service
  • HP Q7546A | User Manual - Page 194
    . The hardware maintenance covers a 1- to 3-year period from date of the HP product purchase. The customer must purchase HP SupportPack within the stated factory warranty. For more information, contact the HP Customer Care Service and Support group. 180 Appendix B Service and support ENWW
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    C Specifications ● Physical specifications ● Electrical specifications ● Acoustic emissions ● Operating environment ● Paper specifications ENWW 181
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    all doors and trays fully opened Printer model HP LaserJet 5200 and 5200n HP LaserJet 5200tn and 5200dtn Height 275 mm (10.8 in) 404 mm (15.9 in) Depth 980 mm (38.6 in) 1090 mm (42.9 in) Width 490 mm (19.3 in) 490 mm (19.3 in) Electrical specifications WARNING! Power requirements are based on
  • HP Q7546A | User Manual - Page 197
    Table C-4 Power consumption (average, in watts) (continued) Printer model Printing2 Ready3,4 HP LaserJet 5200dtn 625 W6 11 W 1 Values subject to change. See www.hp.com/support/lj5200 for current information. 2 Power numbers are the highest values measured using all standard voltages. 3
  • HP Q7546A | User Manual - Page 198
    paper specifications for all HP LaserJet printers, see the HP LaserJet printer family print media guide (available at http://www.hp.com/support/ljpaperguide). Category Acid content Caliper Curl in ream Cut edge conditions Fusing compatibility Grain Moisture content Smoothness Specifications 5.5 pH
  • HP Q7546A | User Manual - Page 199
    compatible with the heat and pressure in the printer. The extra flaps and strips might cause wrinkling, creasing, or even jams and might even damage the fuser. Envelope margins The following gives typical address . For more information, see Printing on envelopes. ENWW Paper specifications 185
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    recommended for use in HP LaserJet printers, such as HP-brand transparencies. (For ordering information, see Part numbers.) For more information, see Printing on transparencies. NOTE Choose transparencies in the printer driver (see Printer drivers). 186 Appendix C Specifications ENWW
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    D Regulatory information This section contains the following regulatory information: ● FCC regulations ● Environmental product stewardship program ● Declaration of conformity ● Safety statements ENWW 187
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    a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are installed and used in accordance with the instructions, it may cause harmful interference to radio Any changes or modifications to the printer that are not expressly approved by HP could void the user's authority to
  • HP Q7546A | User Manual - Page 203
    the end of the product's life. HP LaserJet printing supplies It's easy to return and recycle your empty HP LaserJet print cartridges-free of charge-with HP Planet Partners. HP is committed to providing inventive, high-quality products and services that are environmentally sound, from product design
  • HP Q7546A | User Manual - Page 204
    instructions are included in every new HP LaserJet print cartridge and supplies package. HP printing supplies returns and recycling program information Since 1992, HP has offered HP LaserJet HP LaserJet Printer Family Print Media Specification Guide. : HP LaserJet 5200 printer Type Weight Carbon
  • HP Q7546A | User Manual - Page 205
    HP LaserJet 5200 printer Location User-removable On formatter board No For recycling information, you can go to www.hp local city office, your household waste disposal service or the shop where you purchased the toner) can be obtained by contacting the HP Web site at www.hp.com/go/msds or www.hp
  • HP Q7546A | User Manual - Page 206
    ● HP's environmental management system ● HP's end-of-life product return and recycling program ● Material Safety Data Sheets Visit www.hp.com/go/environment or www.hp.com/hpinfo/community/environment/productinfo/safety. 192 Appendix D Regulatory information ENWW
  • HP Q7546A | User Manual - Page 207
    , Idaho 83714-1021, USA HP LaserJet 5200 series Regulatory Model Number3): BOISB-0502-00 Product Options: Including: Q7548A Optional 500-Sheet Input Tray and Q7549A Optional Duplexing Accessory ALL Print Cartridge: Q7516A conforms to the following Product Specifications: Safety: IEC 60950
  • HP Q7546A | User Manual - Page 208
    since August 1, 1976. Compliance is mandatory for products marketed in the United States. The printer is certified as a "Class 1" laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of
  • HP Q7546A | User Manual - Page 209
    for Finland Luokan 1 laserlaite Klass 1 Laser Apparat HP LaserJet 5200, 5200n, 5200tn, 5200dtn, laserkirjoitin on käyttäjän kannalta turvallinen luokan 1 laserlaite. Normaalissa käytössä kirjoittimen suojakotelointi estää lasersäteen pääsyn laitteen ulkopuolelle. Laitteen turvallisuusluokka
  • HP Q7546A | User Manual - Page 210
    196 Appendix D Regulatory information ENWW
  • HP Q7546A | User Manual - Page 211
    with memory and print server cards This section explains the memory features of the printer and provides steps for expansion. ● Overview ● Installing printer memory ● Installing CompactFlash cards ● Checking DIMM or CompactFlash installation ● Saving resources (permanent resources) ● Enabling
  • HP Q7546A | User Manual - Page 212
    printer languages and printer options. For ordering information, see Ordering parts, accessories, and supplies. NOTE Single inline memory modules (SIMMs) used in previous HP LaserJet printers are not compatible with the printer. The printer . NOTE Some HP LaserJet 5200 series printers come with a
  • HP Q7546A | User Manual - Page 213
    gives you more flexibility in supporting job-storage features, such as quick copying. To install printer memory CAUTION Static electricity can of the DIMM antistatic package, then touch bare metal on the printer. The HP LaserJet 5200 printers come with one DIMM slot. If desired, you can replace a
  • HP Q7546A | User Manual - Page 214
    3. Remove the right side panel by sliding it towards the rear of the printer until the side slides from the printer. 4. Open the access door by pulling on the metal tab. 200 Appendix E Working with memory and print server cards ENWW
  • HP Q7546A | User Manual - Page 215
    align the notches on the DIMM with the DIMM slot. (Check that the locks on each side of the DIMM slot are open.) ENWW Installing printer memory 201
  • HP Q7546A | User Manual - Page 216
    7. Press the DIMM straight into the slot, and press firmly. Make sure the locks on each side of the DIMM snap into place. NOTE To remove a DIMM, first release the locks. 8. Close the access door, and press firmly until it snaps into place. 202 Appendix E Working with memory and print server cards
  • HP Q7546A | User Manual - Page 217
    9. To replace the right side panel, line up the alignment arrows and slide the panel toward the front of the printer until it latches into place. 10. Reconnect the interface cable(s) and the power cord. 11. Turn the printer on. ENWW Installing printer memory 203
  • HP Q7546A | User Manual - Page 218
    Installing CompactFlash cards Up to two CompactFlash cards can be installed to add fonts to the printer. To install a CompactFlash card 1. After the configuration page has printed, turn the printer off and disconnect the power cord. 2. Disconnect all interface cables. 3. Remove the right side panel
  • HP Q7546A | User Manual - Page 219
    4. Open the access door by pulling on the metal tab. 5. Remove the new CompactFlash card from its package. 6. Hold the CompactFlash card by its edges and line up the grooves in the side of the card with the tabs in the CompactFlash card slot. ENWW Installing CompactFlash cards 205
  • HP Q7546A | User Manual - Page 220
    until it snaps into place. 9. To replace the right side panel, line up the alignment arrows and slide the panel toward the front of the printer until it latches into place. 206 Appendix E Working with memory and print server cards ENWW
  • HP Q7546A | User Manual - Page 221
    10. Reconnect the interface cable(s) and the power cord. Use Device Storage Manager in HP Web Jetadmin to manage fonts. For more information, see the Help in HP Web Jetadmin. ENWW Installing CompactFlash cards 207
  • HP Q7546A | User Manual - Page 222
    message appears, a DIMM or CompactFlash card might have been incorrectly installed. See Control-panel messages. 2. Print a configuration page (see Using printer information pages). 3. Check the memory section on the configuration page and compare it to the configuration page that was printed before
  • HP Q7546A | User Manual - Page 223
    include resources (for example, fonts, macros, or patterns). Resources that are internally marked as permanent remain in the printer memory until you turn the printer power off. Use the following guidelines if you use the page description language (PDL) ability to mark resources as permanent
  • HP Q7546A | User Manual - Page 224
    Enabling memory for Windows 1. On the Start menu, point to Settings, and click Printers or Printers and Faxes. 2. Select this printer and select Properties. 3. On the Configure tab, click More. 4. In the Total Memory field, type or select the total amount of memory that is now
  • HP Q7546A | User Manual - Page 225
    these procedures to install or remove an EIO card. Installing an HP Jetdirect print server card 1. Turn off the printer, and then remove the right cover. 2. Remove the two screws and cover plate from the EIO slot on the back of the printer. NOTE Do not discard the screws or the cover plate
  • HP Q7546A | User Manual - Page 226
    configuration page that contains network configuration and status information also prints. Removing an HP Jetdirect print server card 1. Turn off the printer. 2. Disconnect the network cable from the EIO card. 3. Remove the two screws from the EIO card, and then remove the EIO card from the
  • HP Q7546A | User Manual - Page 227
    language. Printing in the HPGL/2 language requires that the printer leave PCL 5e language and enter HP-GL/2 mode, which can be done by sending the printer PCL 5e code. Some programs switch languages through their drivers. HP's Printer Job Language (PJL) provides control above PCL 5e and other
  • HP Q7546A | User Manual - Page 228
    character of the combined escape sequence must be uppercase. The following is an example of an escape sequence string that would be sent to the printer to select legal-size media, landscape orientation, and eight lines per inch: Ec&l3AEc&l1OEc&l8D The following escape sequence sends the same
  • HP Q7546A | User Manual - Page 229
    illustration. One variable box is available for specifying symbol sets and one for specifying point size. These variables must be filled in, or the printer will use defaults. For example, if you want a symbol set that contains line-draw characters, select the 10U (PC-8) or 12U (PC-850) symbol
  • HP Q7546A | User Manual - Page 230
    text and word-processing programs. Common PCL 6 and PCL 5 printer commands Table F-1 Job-control commands Function Reset Number of copies Options (#) 0 = Prints or ejects current page 1 = Tray 2 2 = Manual feed, paper 3 = Manual feed, envelope 4 = Tray 1 5 = Tray 3 6 = Optional envelop feeder
  • HP Q7546A | User Manual - Page 231
    "Custompapertype" with the name of the paper, and replace the "#" with the number of characters in the name, plus 1. ENWW Understanding PCL 6 and PCL 5e printer command syntax 217
  • HP Q7546A | User Manual - Page 232
    &s#C EcY EcZ Table F-5 Language selection Function Enter PCL 6 or PCL 5 mode Command Ec%#A Enter HP-GL/2 mode Ec%#B Table F-6 Font selection Function Symbol sets Command Ec(# 218 Appendix F Printer commands Options (#) # = Row number # = Dot number (300 dots = 1 in) # = Decipoint number (720
  • HP Q7546A | User Manual - Page 233
    ) 1 = Semi bold 3 = Bold 4 = Extra bold Print a PCL 6 or PCL 5 font list to view the command for each internal font. ENWW Understanding PCL 6 and PCL 5e printer command syntax 219
  • HP Q7546A | User Manual - Page 234
    220 Appendix F Printer commands ENWW
  • HP Q7546A | User Manual - Page 235
    appears as "PS" in many menus. firmware Programming instructions that are stored in a read-only memory unit inside the printer. font A complete set of letters, numerals, and symbols in a typeface. fuser The assembly that uses heat to fuse the toner onto the print media. grayscale Various shades of
  • HP Q7546A | User Manual - Page 236
    other material on which the printer prints the image. memory tag A memory partition that has a specific address. monochrome Black and white. Devoid Abbreviation for "PostScript printer description." printer driver A software program that a computer uses to gain access to printer features. RAM
  • HP Q7546A | User Manual - Page 237
    paper 82, 90 manually 84 paper sizes supported 82 Show Me How menu 24 troubleshooting 123 usage page 26 HP 108 out 36, 46 part numbers 173 recycling 189 replacement intervals 108 replacing 110 status messages 21 storage 108 warranty 178 characters, misformed 159 cleaning page 33 cleaning the printer
  • HP Q7546A | User Manual - Page 238
    87, 89, 92 covers 89 creased paper, troubleshooting 160 crooked pages 159 curled paper, troubleshooting 160 custom-size paper driver settings 86 printing on 76 settings 27 tray settings 29 tray specifications 15 customer support Linux 169 online iii repacking printer 179 D darkness, setting 33 data
  • HP Q7546A | User Manual - Page 239
    including 3 part numbers 173 removing 212 settings 38 HP LaserJet Tough paper 79 HP media, ordering 174 HP Printer Utility, Macintosh 11, 105 HP SupportPack 180 HP Web Jetadmin 12, 102 HP-Authorized Dealers iii HP-GL/2 commands 213 HP-UX software 13 humidity specifications 183 troubleshooting 153
  • HP Q7546A | User Manual - Page 240
    supported 8 drivers, troubleshooting 167 HP Printer Utility 105 installing printing system for direct connections 12 installing printing system for networks 11 problems, troubleshooting 167 removing software 12 software 10 support iv USB card, troubleshooting 168 maintenance agreements 179 manual
  • HP Q7546A | User Manual - Page 241
    108, 126, 136 not responding, troubleshooting 124 number of copies, setting default 29 O on-site service agreements 179 on/off switch, locating 6 online support iii operating environment specifications 183 operating systems supported 8 ordering media, HP 174 part numbers for 173 orientation, page
  • HP Q7546A | User Manual - Page 242
    170 PostScript error pages settings 30 troubleshooting 118 PostScript Printer Description (PPD) files included 10 troubleshooting 167 power specifications 182 power switch, locating 6 PPDs included 10 troubleshooting 167 preconfiguration, driver 9 preprinted paper fuser modes 32 printing on 70
  • HP Q7546A | User Manual - Page 243
    Setup menu 34 T TCP/IP parameters, manual configuration 52 technical support Linux 169 online iii repacking printer 179 temperature specifications 183 tests 40 text, troubleshooting blurred 163 garbled 124 misformed characters 159 three-hole punched paper fuser modes 32 printing on 70 time, setting
  • HP Q7546A | User Manual - Page 244
    printing to 61 tough paper 79 transfer unit warranty 178 transmission errors 129 transparencies fuser modes 32 HP, ordering 176 printing 74 specifications 186 tray 1 custom-size media, printing on 76 custom-size settings 29 duplexing manually 84 duplexing, loading paper 82 envelopes, printing 71
  • HP Q7546A | User Manual - Page 245
    iv Material Safety Data Sheet (MSDS) 191 ordering supplies 172 paper specifications 184 software, downloading 8 weekly on-site service 179 weight, paper specifications 15 white lines or spots, troubleshooting 161 Wide A4 settings 30 Windows driver settings 10, 85 drivers supported 8 ENWW Index 231
  • HP Q7546A | User Manual - Page 246
    232 Index ENWW
  • HP Q7546A | User Manual - Page 247
  • HP Q7546A | User Manual - Page 248
    © 2005 Hewlett-Packard Development Company, L.P. www.hp.com *Q7543-90907* *Q7543-90907* Q7543-90907
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HP LaserJet 5200 Series printers
User Guide