HP Q7813A HP LaserJet P3005 - User Guide

HP Q7813A Manual

HP Q7813A manual content summary:

  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 1
    HP LaserJet P3005 Series printers User Guide
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 2
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 3
    HP LaserJet P3005 Series printers User Guide
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 4
    the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Part number: Q7812-90911 Edition 1, 10/2006 Trademark Credits
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 5
    ...2 Features comparison ...3 Walkaround ...5 Device parts ...5 Interface ports ...6 Device software ...7 Supported operating systems 7 Supported printer drivers ...7 Select the correct printer driver 7 Driver Autoconfiguration 8 Update Now ...8 HP Driver Preconfiguration 8 Priority for print
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 6
    Auto continue ...37 Cartridge low ...37 Cartridge-out response ...38 Jam recovery ...38 RAM disk ...39 Language ...39 3 Input/output (I/O) configuration Parallel configuration ...42 USB configuration ...43 Connect the USB cable ...43 Network configuration ...44 Manually configure TCP/IP parameters
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 7
    print media ...57 Supported media sizes ...57 Supported media types ...58 manually 76 Layout options for printing on both sides 76 Use the Services tab ...77 Use features in the Macintosh device driver HP Easy Printer Care software 87 Open the HP Easy Printer Care software 87 HP Easy Printer
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 8
    95 HP policy on non-HP print cartridges 95 Print-cartridge authentication 96 HP fraud hotline and Web site 96 Replace supplies and parts ...97 Supply replacement guidelines 97 Change the print cartridge 97 Clean the device ...100 Clean the exterior ...100 Clean the paper path ...100 7 Problem
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 9
    through the HP Easy Printer Care software (for devices that are directly connected to a computer 156 Part numbers ...157 Paper-handling accessories 157 Print cartridge ...157 Memory ...157 Cables and interfaces ...157 Print media ...158 Appendix B Service and support Hewlett-Packard limited
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 10
    HP Easy Printer Care software 164 HP support and information for Macintosh computers 164 HP maintenance agreements ...165 On-site service agreements 165 Next-day on-site service 165 Weekly (volume) on-site service 165 Repacking the device ...165 Extended warranty ...166 Appendix C
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 11
    Use HP Jetdirect print server cards 190 Install an HP Jetdirect print server card 190 Remove an HP Jetdirect print server card 191 Glossary ...193 Index ...195 ENWW ix
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 12
    x ENWW
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 13
    1 Device basics Now that the device is set up and ready to use, take a few moments to familiarize yourself with the device. This chapter contains basic information about the device features: ● Device comparison ● Features comparison ● Walkaround ● Device software ENWW 1
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 14
    HP LaserJet P3005 HP LaserJet P3005d HP LaserJet P3005n HP LaserJet P3005dn HP LaserJet P3005x ● Prints up to HP LaserJet P3005, HP LaserJet P3005, HP LaserJet P3005, HP LaserJet P3005, 35 pages-per- plus: plus: plus: plus: minute (ppm) on letter-sized media, ● Automatic two- ● HP HP
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 15
    full-featured embedded print server (available only on models HP LaserJet P3005n, HP LaserJet P3005dn, and HP LaserJet P3005x) ● IEEE-1284 compliant parallel port (available only on models HP LaserJet P3005 and HP LaserJet P3005d) ● HP Web Jetadmin software ● Enhanced input/output (EIO) slot ● Sleep
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 16
    page contains information about toner level, page count, and estimated pages remaining. ● The device checks for an authentic HP print cartridge at installation. ● Internet-enabled supply-ordering capabilities (using HP Easy Printer Care software) ● The online user guide is compatible with text
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 17
    using the device, familiarize yourself with the parts of the device. 1 2 3 6 4 7 5 8 1 Top output bin 2 Long-media extension 3 Latch to open the front cover (provides access to the print cartridge) 4 Tray 1 (pull to open) 5 Tray 2 6 Control panel 7 Right-side cover (provides
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 18
    to a computer or a network. 1 2 3 EIO 4 1 Type B Hi-Speed USB 2.0 connection 2 RJ.45 Network connection (available only on models P3005n, P3005dn, and P3005x) 3 IEEE 1284B-compliant parallel connection (available only on models P3005 and P3005d) 4 EIO slot 6 Chapter 1 Device basics ENWW
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 19
    PCL 5 driver from www.hp.com/go/ LJP3005_software. 3 For Windows XP (64-bit), download the PCL 6 driver from www.hp.com/go/LJP3005_software. 4 For Linux, download the postscript level 3 emulation driver from www.hp.com/go/linuxprinting. The printer drivers include online Help that has instructions
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 20
    The HP LaserJet P3005 printer uses the PCL 5, PCL 6, and HP postscript level 3 emulation printer description language (PDL) drivers. ● Use the PCL 6 printer driver for the best overall performance. ● Use the PCL 5 printer driver for general office printing. ● Use the PS driver for printing from HP
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 21
    Printers or Printers and Faxes. 1. Click Start, Settings, and then Printers or Printers and Faxes. 2. Select the driver, and then 2. Right-click the driver The HP installer provides PostScript® Printer Description (PPD) files, Printer Dialog Extensions (PDEs), and the HP Printer Utility for
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 22
    printer driver that comes with the computer. ● HP Printer Utility Use the HP Printer Utility to set up device features that are not available in the printer driver: ● Name the device. ● Assign the device to a zone on the network. ● Assign an internet protocol (IP) address to the device. ● Download
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 23
    access to troubleshooting and maintenance tools You can view the HP Easy Printer Care software when the device is directly connected to your computer or when it is connected to a network. To download the HP Easy Printer Care software, go to www.hp.com/go/easyprintercare. Supported operating systems
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 24
    12 Chapter 1 Device basics ENWW
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 25
    ● Control-panel layout ● Use the control-panel menus ● Show Me How menu ● Retrieve Job menu ● Information menu ● Paper Handling menu ● Configure Device menu ● Diagnostics menu ● Service menu ● Change device-control-panel configuration settings ENWW 13
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 26
    the device by changing settings at the device control panel. Use the control panel to gain access to device features that the program or printer driver do not support. You can print a menu map at the device control panel that shows the settings with the currently selected values (see Open the
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 27
    is processing or printing the data. ● On: The device has experienced a problem. Make note of the message on the control-panel display, and then turn the device off and on. See Control-panel messages for help in resolving problems. ● Off: The device is functioning without error. ● Blinking: Action
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 28
    Number Button or light 8 Down ( ) button 9 Back ( ) button 10 Select ( ) button 11 Up ( ) button Function only once.) Also clears continuable errors that are associated with the canceled job. NOTE The control-panel lights cycle while the print job is cleared from both the device and the
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 29
    to see additional information about a menu. The following are the main menus. Main menus SHOW ME HOW RETRIEVE JOB INFORMATION PAPER HANDLING CONFIGURE DEVICE DIAGNOSTICS SERVICE ENWW Use the control-panel menus 17
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 30
    choice in the SHOW ME HOW menu prints a page that provides more information. Item CLEAR JAMS LOAD TRAYS LOAD SPECIAL MEDIA PRINT ON BOTH SIDES SUPPORTED PAPER MORE HELP Explanation Prints a page that shows how to clear media jams. Prints a page that shows how to load the device input trays. Prints
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 31
    (1 to 32000). ● DELETE: Deletes the selected job from the device. PIN REQUIRED TO DELETE: A prompt that appears for jobs that were assigned a PIN in the printer driver. You must enter the PIN to delete the job. ALL PRIVATE JOBS: Appears if two or more private jobs are stored in the device. Selecting
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 32
    cartridge-usage information, the serial number, a page count, and ordering information. This page is available only if you are using genuine HP device. For more information, see Install memory. Prints a PCL font list that shows all the PCL fonts that are currently available to the device. Prints
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 33
    Control print jobs. For more information about supported media types and sizes, see Supported media sizes and Media considerations. Some items on this menu (such as duplex and manual feed) are available in the program or the printer driver (if the appropriate driver is installed). Program and device
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 34
    select the number of copies. This setting applies only to print jobs that do not have the number of copies specified in the program or printer driver, such as a UNIX or Linux program. The default setting is 1. NOTE It is best to set the number of copies in the program or
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 35
    when it receives a print job. MANUALLY FEED [PAPER SIZE] appears on the device control-panel display. The default setting is OFF. Selects the version of Courier font to use: REGULAR: The internal Courier font that is available on the HP LaserJet 4 series devices. DARK: The internal Courier font
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 36
    each line feed. SUPPRESS BLANK PAGES: When generating your own PCL, extra form feeds are included that would cause one or LaserJet models. Print Quality submenu Some items on this menu are available in the program or printer driver (if the appropriate driver is installed). Program and device-driver
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 37
    transparencies can result in permanent damage to the device and fuser. Always select Transparencies as the type in the printer driver and set the tray type at the device control panel to TRANSPARENCY. When selected, RESTORE MODES resets the fuser mode for each media type back to its default setting
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 38
    with the HP LaserJet 4 parts in the print cartridge. If print quality begins to degrade under these circumstances, you will need to install a new print cartridge, even if there is toner supply remaining in the cartridge. NOTE It is best to turn EconoMode on or off in the program or printer driver
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 39
    Explanation Press to print a cleaning page (for cleaning toner from the fuser). Follow the instructions on the cleaning page. For more information, see from a different tray than the one that you MANUALLY FEED PROMPT selected in the printer driver. PS DEFER MEDIA SIZE/TYPE PROMPT ● EXCLUSIVELY:
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 40
    MINUTES 60 MINUTES 90 MINUTES 2 HOURS 4 HOURS MONDAY TUESDAY WEDNESDAY THURSDAY FRIDAY SATURDAY SUNDAY AUTO PDF PS PCL CLEARABLE WARNINGS JOB 28 Chapter 2 Control panel Explanation MANUALLY FEED PROMPT: Determines when the device shows a prompt regarding pulling from tray 1 if your print job does
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 41
    . CONTINUE: The device continues to print, and the REPLACE CARTRIDGE message appears until you replace the print cartridge. HP does not guarantee print quality if you select CONTINUE after a REPLACE CARTRIDGE condition. Replace the print cartridge as soon as possible to ensure good print quality. If
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 42
    Item RAM DISK Values AUTO OFF LANGUAGE (DEFAULT) Several Explanation The default setting is AUTO. Determines how the RAM disk is configured. AUTO: Allows the device to determine the optimal RAM-disk size based on the amount of available memory. OFF: The RAM is disabled. NOTE If you change the
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 43
    These and other parameters can also be configured through HP Web Jetadmin (see Use HP Web Jetadmin software) or other network configuration tools, such tests to help diagnose network hardware or TCP/IP network connection problems. LINK SPEED: Select the network link speed and communications mode
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 44
    and changing settings such as Sleep mode. Item RESTORE FACTORY SETTINGS SLEEP MODE Values There is no value to select. Explanation Performs a simple reset and restores most of the factory (default) and network settings. This item also clears the input buffer for the active I/O. CAUTION Restoring
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 45
    menu Administrators can use this submenu to isolate parts and to troubleshoot jam and print-quality issues. Item PRINT EVENT used from each tray during the paper-path test. Service menu The SERVICE menu is locked and requires a PIN for access. This menu is intended for use by authorized
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 46
    on the display, indicating that it is now the default. 7. Press Menu to exit the menu. NOTE Device-driver settings override control-panel settings. Software program settings override both device-driver settings and control-panel settings. If you cannot gain access to a menu or item, it is either not
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 47
    . ● MANUALLY FEED PROMPT HP PostScript drivers use the PostScript tray selection method instead of the HP method. ● SIZE/TYPE PROMPT. Use this item to control whether the tray configuration message and its corresponding prompts are shown whenever a tray is opened and closed. These prompts instruct
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 48
    the menus. 2. Press to highlight CONFIGURE DEVICE, and then press . 3. Press to highlight RESETS, and then press . 4. Press to highlight SLEEP MODE, and then press . 5. its personality to accommodate that job. ● PCL: Configures the device to use Printer Control Language. ● PDF: Configures the device
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 49
    , and then press . 5. Press or to select the appropriate setting, and then press . 6. Press Menu to exit the menu. Cartridge low The device has two options for reporting that print-cartridge life is low: CONTINUE is the default value. ● Select CONTINUE to allow the device to continue printing while
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 50
    to open the menus. 2. Press to highlight CONFIGURE DEVICE, and then press . 3. Press to highlight SYSTEM SETUP, and then press . 4. Press to highlight CARTRIDGE OUT, and then press . 5. Press or to select the appropriate setting, and then press . 6. Press Menu to exit the menu. Jam recovery Use this
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 51
    4. Press to highlight JAM RECOVERY, and then press . 5. Press or to select the appropriate setting, and then press . 6. Press Menu to exit the menu. RAM disk This option determines how the RAM disk feature is configured. This option is available only if the device has at least 8 MB of free memory.
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 52
    40 Chapter 2 Control panel ENWW
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 53
    3 Input/output (I/O) configuration This chapter describes how to configure certain network parameters on the printer: ● Parallel configuration ● USB configuration ● Network configuration ENWW 41
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 54
    in this section applies only to models HP LaserJet P3005 and HP LaserJet P3005d. A parallel connection is made by connecting the printer to the computer using a bidirectional parallel cable (IEEE-1284 compliant) with a connector plugged into the printer parallel port. The cable can be a maximum
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 55
    USB configuration The printer supports a Hi-Speed USB 2.0 port. The USB cable can be a maximum of 5 meters (15 feet) long. Connect the USB cable Plug the USB cable into the printer. Plug the other end of the USB cable into the computer. 1 2 1 Type B USB port 2 Type B USB connector ENWW USB
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 56
    NOTE The information in this section applies only to models HP LaserJet P3005n, HP LaserJet P3005dn, and HP LaserJet P3005x. You might need to configure certain network parameters on the printer. You can configure these parameters from the printer control panel, the embedded Web server, or for most
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 57
    . 7. Press to highlight CONFIG METHOD, and then press . 8. Press to highlight MANUAL SETTINGS, and then press . 9. Press to highlight SUBNET MASK, and then press all supported network protocols are enabled. Disabling unused protocols has the following benefits: ● Decreases printer-generated network
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 58
    protocol-specific error and warning messages Disable IPX/SPX NOTE Do not disable this protocol in Windows-based systems that print to the printer through IPX/SPX. 1. Press Menu. 2. Press to highlight CONFIGURE DEVICE, and then press . 3. Press to highlight I/O, and then press . 4. Press to highlight
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 59
    directly to your network at any location. HP Jetdirect print servers also support the Simple Network Management Protocol (SNMP), which provides network managers with remote printer management and troubleshooting through the HP Web Jetadmin software. NOTE Configure the card either through the control
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 60
    48 Chapter 3 Input/output (I/O) configuration ENWW
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 61
    4 Media and trays This chapter describes how to use some basic device features: ● General guidelines for media ● Media considerations ● Select print media ● Printing and paper-storage environment ● Load media ● Control print jobs ● Select output bins ENWW 49
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 62
    print-media requirements that are specified in the HP LaserJet Printer Family Print Media Specification Guide. See HP Customer Care to order the HP LaserJet Printer Family Print Media Guide. To download a copy of the guide, go to www.hp.com/support/ljpaperguide. It is possible that paper could meet
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 63
    the fuser. To order HP LaserJet printing supplies, see Order parts, accessories, and supplies. General media specifications For complete paper specifications for all HP LaserJet devices, see the HP LaserJet Printer Family Print Media Guide (available at www.hp.com/support/ljpaperguide) . Category
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 64
    HP LaserJet devices, see the HP LaserJet Printer Family Print Media Guide (available at www.hp.com/support/ mm (8.5 x 14 in) CAUTION To avoid damaging the device, use only envelopes recommended for laser printers. To prevent serious jams, always use tray 1 to print envelopes and always use the rear
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 65
    wrinkling, creasing, or even jams and might even damage the fuser. Envelope margins The following gives typical address margins for a commercial Labels CAUTION To avoid damaging the device, use only labels recommended for laser printers. To prevent serious jams, always use tray 1 to print labels
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 66
    . NOTE Choose labels in the printer driver (see Open the printer drivers). Transparencies Transparencies used in the product laser printer. For optimum performance, do not use paper heavier than 199 g/m2 (53 lb). Paper that is too heavy might cause misfeeds, stacking problems, jams, poor toner
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 67
    , such as cockle, laid, or linen, might require the special fuser modes that are available on some printer models to achieve adequate toner adhesion. NOTE Some page-to-page variation is normal when printing with laser printers. This variation cannot be observed when printing on plain paper. However
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 68
    ● Avoid papers that have heavily textured surfaces. ● Avoid using offset powders or other materials that prevent printed forms from sticking together. NOTE To print a single-page cover letter on letterhead, followed by a multiple-page document, feed the letterhead face up in tray 1, and load the
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 69
    in this user guide and in the HP LaserJet Printer Family Print Media Guide, which is available for download at www.hp.com/support/ljpaperguide. Always test paper before buying large quantities. CAUTION Using media that does not meet HP specifications can cause problems for the device, requiring
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 70
    types listed for printing from tray 1 can be manually duplexed. See Print for more information. Supported media types Table 4-3 Tray 1 media types Type for use with HP LaserJet printers. This printer can detect transparencies that were not designed for use with HP LaserJet printers. For more
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 71
    paper is hygroscopic; it absorbs and loses moisture rapidly. Heat works with humidity to damage paper. Heat causes the moisture in paper to evaporate, while cold causes it to condense on the sheets. Heating systems and air conditioners remove most of the humidity from a room. As paper is opened and
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 72
    Load media Load special print media, such as envelopes, labels, and transparencies, in tray 1 only. Load only paper in tray 2 or optional tray 3. Load tray 1 (multipurpose tray) Tray 1 holds up to 100 sheets of paper, up to 75 transparencies, up to 50 sheets of labels, or up to 10 envelopes. For
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 73
    media into the tray (short-edge in, print-side up). The media should be centered between the media-width guides and under the tabs on the media-width guides. 5. Slide the media-width guides inward until they lightly touch the media stack on both sides without bending it. Make sure that the media
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 74
    the time, or if you use tray 1 only to manually feed media, keep the default setting of TRAY 1 TYPE= that are selected in the software. In the printer driver, you can select media from any tray ( optional tray 3 Trays 2 and 3 support only paper. For supported paper sizes, see Select print media.
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 75
    in the tray and make sure that it is flat at all four corners. Keep the paper below the height tabs on the paper-length guide in the rear of the tray. 5. Push down on the paper to lock the metal paper-lift plate in place. ENWW Load media 63
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 76
    into the device. Load special media The following table provides guidelines for loading special media and configuring the printer driver. Use the correct media-type setting in the printer driver to obtain the best print quality. For some types of media, the product reduces the print speed. NOTE
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 77
    type Letterhead (singlesided printing) Letterhead (2-sided printing) Cardstock Rough Maximum amount that can be loaded into tray 2 or optional tray 3 Printer-driver setting Tray 1 media orientation Tray 2 or tray 3 media orientation Up to 500 sheets Letterhead Side to be printed facing up
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 78
    subsequent print jobs. Settings selected in the software or the printer driver override controlpanel settings. Source Print by Source to specify a a certain type or size, load the media into tray 1. Then, in the printer driver, select the Type or Size in the Page Setup, Print, or Print Properties
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 79
    NOTE If all of the tray type settings are set to ANY, and if you do not select a specific tray (source) in the printer driver, the device pulls media from the lowest tray. For example, if you have an optional tray 3 installed, the device pulls media from that tray first.
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 80
    bin is open, the device will deliver the print job to that bin. 2. If you are printing on long media, open the top output bin support. 3. From your computer, send the print job to the device. 68 Chapter 4 Media and trays ENWW
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 81
    Print to the rear output bin NOTE When tray 1 and the rear output bin are used together, they provide a straight-through paper path for your print job. Using a straight-through paper path can reduce curling. 1. Open the rear output bin. 2. If you are printing on long media, pull out the bin
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 82
    70 Chapter 4 Media and trays ENWW
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 83
    5 Print This chapter describes how to perform basic printing tasks: ● Use features in the Windows device driver ● Use features in the Macintosh device driver ● Cancel a print job ● Manage stored jobs ENWW 71
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 84
    Services tab NOTE Settings in the device driver and software program generally override control-panel settings. Software-program settings generally override device-driver 4. Click Save. Use quick sets 1. Open the printer driver (see Open the printer drivers). 2. Select the quick set that you want to
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 85
    sure that the Scale to Fit option is not selected. 6. Click OK. Set a custom paper size from the printer driver 1. On the File menu in the software program, click Print. 2. Select the driver, and then click Properties or Preferences. 3. On the Paper or Paper/Quality tab, click Custom. ENWW Use
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 86
    size list for future use. Use different paper and printing covers Follow these instructions for printing a first page that is different from other pages in the print job. 1. Open the printer driver (see Open the printer drivers). 2. On the Paper or Paper/Quality tab, select the appropriate paper for
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 87
    only when duplex printing is not available or when duplex printing does not support the type of print media being used. To configure the product for automatic or manual duplex printing, open the printer-driver properties, click the Device Settings tab, and then select the appropriate settings under
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 88
    is heavier than 105 g/m2 (28 lb bond). 2. Open the printer driver (see Open the printer drivers). 3. On the Finishing tab, select Print on Both Sides (manually). 4. Click OK. 5. Send the print job to the product. Follow the instructions in the pop-up window that appears before feeding the output
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 89
    options are shown here. To select option 1 or 4, select Flip Pages Up in the printer driver. 1 2 3 4 2 2 3 5 3 5 2 2 3 5 3 5 the Services tab to obtain product and supply-status information. Click the Device and Supplies status icon to open the Device Status page of the HP Embedded
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 90
    . Print a cover page You can print a separate cover page for your document that includes a message (such as "Confidential"). 1. Open the printer driver (see Open the printer drivers). 2. On the Cover Page or Paper/Quality pop-up menu, select whether to print the cover page Before Document or After
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 91
    a cost-effective way to print draft pages. 1. Open the printer driver (see Open the printer drivers). 2. Click the Layout pop-up menu. 3. Next to Pages can automatically print on both sides of a page. Otherwise, you can manually print on both sides of a page by feeding the paper through the
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 92
    m2 (28-lb bond). 2. Open the printer driver (see Open the printer drivers). 3. On the Finishing pop-up menu, select the Manual Duplex option. NOTE If the Manual Duplex option is not enabled, select Manually Print on 2nd Side. 4. Click Print. Follow the instructions in the pop-up window that appears
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 93
    cancel the print job. If several requests have been sent to the printer through your software, they might be waiting in a print queue (for example, in Windows Print Manager). See the software documentation for specific instructions about canceling a print request from the computer. If a print job is
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 94
    is available only for devices that have installed hard drives. To store print jobs on the device, use the Job Storage tab in the device driver Properties dialog box. After a job is stored, you can print it or delete it from the device control panel. Print a stored job 1. Press Menu. 2. Press
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 95
    how to manage the device: ● Use information pages ● Configure e-mail alerts ● Use the HP Easy Printer Care software ● Use the embedded Web server ● Use HP Web Jetadmin software ● Use the HP Printer Utility for Macintosh ● Manage supplies ● Replace supplies and parts ● Clean the device ENWW 83
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 96
    about those devices. Supplies status page Shows print-cartridge toner levels. 1. Press Menu. 2. Press to highlight INFORMATION, and then press . 3. Press to highlight PRINT SUPPLIES STATUS PAGE, and then press . NOTE If you are using non-HP supplies, the supplies status page might not show
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 97
    PS font list Shows which fonts are currently installed in the device. 1. Press Menu. 2. Press to highlight INFORMATION, and then press . 3. Press to highlight PRINT PCL FONT LIST or PRINT PS FONT LIST, and then press . NOTE The font lists also show which fonts are resident on an optional hard disk
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 98
    alerts NOTE If your company does not have e-mail, this feature might not be available. You can use HP Web Jetadmin or the embedded Web server to configure the system to alert you of problems with the device. The alerts take the form of e-mail messages to the e-mail account(s) that you
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 99
    device in the list, the HP Easy Printer Care software opens the Overview tab for that device. Support tab ● Provides device information, including alerts for items needing attention. Provides help information ● Provides links to troubleshooting and maintenance tools. and links Supplies Ordering
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 100
    , control-panel messages, and print-cartridge levels. After you correct a problem with the device, click the button to update the section. ● Supplies Status section: Shows detailed supplies status, such as the percentage of toner remaining in the print cartridge and the status of the media
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 101
    to a computer, use the HP Easy Printer Care software to view the device Web server by using a network connection 1. In a supported Web browser on your computer, type the device IP address HP supplies, with 0 percent indicating that a supply is empty. This page also provides supplies part numbers
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 102
    Tab or section Options ● Event log: Shows a list of all device events and errors. ● Usage page: Shows a summary of the number of pages the device has printed, grouped by size and type. ● Device Information: Shows the device network name, address, and model information. To change these entries,
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 103
    the Internet ● ● HP Instant Support™: Connects you to the HP Web site to help you find solutions. This service analyzes your device error on options for purchasing original HP supplies, such as print cartridges and paper. Product Support: Connects to the support site for the device, from
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 104
    troubleshooting network-connected peripherals. The intuitive browser interface simplifies cross-platform management of a wide range of devices, including HP and non-HP devices. Management is proactive, allowing network administrators the ability to resolve issues before users are affected. Download
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 105
    HP Printer Utility consists of pages that you open by clicking in the Configuration Settings list. The following table describes the tasks that you can perform from these pages. Item Configuration Page Supplies Status HP Support File Upload Upload Fonts Firmware Update Duplex Mode Economode & Toner
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 106
    Item Bonjour Settings Additional Settings E-mail Alerts Description Provides the ability to turn on or off Bonjour support or change the device service name that is listed on a network. Provides access to the embedded Web server. Configures the device to send e-mail notices for certain events. 94
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 107
    HP does not recommend full-time use of EconoMode. If EconoMode is used full-time, it is possible that the toner supply will outlast the mechanical parts in the print cartridge to www.hp.com/support/LJP3005 . Manage the print cartridge Print-cartridge storage Do not remove the print cartridge from its
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 108
    caused by a non-HP print cartridge is not covered under the HP warranty and service agreements. To install a new HP print cartridge, see Change the print cartridge. To recycle the used cartridge, follow the instructions included with the new cartridge. Print-cartridge authentication The device
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 109
    . For instructions on installing supplies, see the installation guides provided with each supply item or see more information at www.hp.com/support/LJP3005. NOTE Hewlett-Packard recommends the use of HP products in this device. Use of nonHP products may cause problems requiring service that is
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 110
    2. Remove the used print cartridge from the device. 3. Remove the new print cartridge from the bag. Place the used print cartridge in the bag for recycling. 4. Grasp both sides of the print cartridge and distribute the toner by gently rocking the print cartridge. CAUTION Do not touch the shutter or
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 111
    the box in which the new cartridge arrived. See the enclosed recycling guide for recycling instructions. 8. If you are using a non-HP print cartridge, check the device control panel for further instructions. For additional help, go to www.hp.com/support/LJP3005. ENWW Replace supplies and parts 99
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 112
    time, this buildup can cause print-quality problems, such as toner specks or smearing (see Solve printquality problems). Clean the exterior Use a soft, the menus, navigate to PRINT QUALITY by using the previous instructions. 7. At the device control panel, press to highlight PROCESS CLEANING PAGE,
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 113
    -solving information is organized to help you resolve printing problems. Choose the general topic or type of problem from the following list. ● Problem-solving checklist ● Problem-solving flowchart ● Solve general print problems ● Control-panel message types ● Control-panel messages ● Common causes
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 114
    correctly, and was the pull tab on the cartridge removed? For additional information about installation and setup, see the device getting started guide. If you cannot find solutions to device problems in this guide, go to www.hp.com/support/LJP3005. Factors that affect device performance Several
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 115
    -solving suggestions. If you cannot resolve the problem after following the suggestions in this guide, contact an HP-authorized service or support provider. NOTE Macintosh users: For more problem-solving information, see Solve common Macintosh problems. Step 1: Does READY appear on the control
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 116
    device. (See the getting started guide or the ● Using the computer, check the print instructions that came with the print cartridge.) queue or print spooler to see if the device has been paused. If there ● The print cartridge might be empty. are problems with the current print Install a new
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 117
    instructions in the next column. ● On the SYSTEM SETUP submenu (on the CONFIGURE DEVICE menu) at the device control panel, make sure that PERSONALITY=AUTO. ● You might be missing a device message that could help you solve the problem device driver. (See Select the correct printer driver.) ●
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 118
    Quality submenu) printer driver) ● Check the program settings. (See the too tight or too loose against the stack. ● If you are having ● Go to Solve print-quality problems program online Help.) problems printing ● Try a different font. custom-size paper, see Print ● Downloaded resources ● If
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 119
    1 SIZE and TRAY 1 TYPE to a setting other than ANY. ● If you want to print from tray 1, but cannot select the tray in a program, see Customize tray 1 operation ENWW Problem-solving flowchart 107
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 120
    problems device select from the correct tray. For Macintosh computers, use the HP Printer Utility to change the priority of the tray. The configured size The tray is empty. The paper guides are set incorrectly. Solution Load paper in the tray. To set the guides correctly, see Load media. For tray
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 121
    on narrow paper, when printing from tray 1, or when using the HIGH 2 fuser mode. You are printing a PDF or PostScript (PS) file but are using a Try using the PS device driver rather than the PCL device PCL device driver. driver. (You can usually do this from a software program.) Print job prints
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 122
    prints, but the text is wrong, garbled, or incomplete. Cause Solution The wrong driver was selected in the software. Check the software device selection menu to make sure that an HP LaserJet P3005 device is selected. The software program is malfunctioning. Try printing a job from another
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 123
    types Four types of control-panel messages can indicate the status of or problems with the device. Message type Status messages Warning messages Error messages Description Status by the AUTO-CONTINUE setting. If a critical error persists, service is required. ENWW Control-panel message types 111
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 124
    to set the date and time each time you turn the device on. Contact HP support. A jam has occurred in the fuser area. ● Press to see step-by-step information. ● Open the top cover, and then remove the print cartridge. ● Remove all media found. ● Lift the metal flap, and then remove any media
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 125
    2. See Clear jams from the input-tray areas. If the message persists after clearing all pages, contact HP Support. ● Press to see step-by-step information. ● Remove the tray indicated. ● Confirm that the media guides and dial are in the correct position and match the media that is loaded in the tray
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 126
    duplexer. ● Release the four tabs in the center of the black paper guide inside the lower rear door. ● Lower rear door completely, and then tray settings and the dial on the tray. ● Reinstall the print cartridge, and then close the top cover. ● To exit, press The device Problem solving ENWW
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 127
    . NOTE Data will be lost. The device serial buffer has overflowed during a busy state. ● If the message persists after exiting Help, contact HP Support. ● Press to continue printing. NOTE Data will be lost. The device's USB buffer has overflowed during a busy state. ● If the message persists
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 128
    HP Support. 40 EMBEDDED I/O BAD TRANSMISSION alternates with The connection with the HP message persists, contact HP Support. 41.3 UNEXPECTED SIZE occurred. A critical firmware error has occurred. HP Support. ● Turn the device off and then on. ● If the message persists, contact HP Support. A fuser
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 129
    ERROR alternates with To continue turn off then on 57.XX PRINTER ERROR alternates with To continue turn off then on 58.XX communicating with the formatter. ● If the message persists, contact HP support. ● Turn the device off and then on. ● If the message persists, contact HP Support. An error has
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 130
    exit, press ● Turn the device off and then on. ● If the problem persists, contact HP Support. The EIO accessory card has encountered a ● critical error. ● ● Turn the device off and then on. Upgrade the Jetdirect firmware. Try to determine whether the error occurs intermittently, while printing, or
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 131
    all solutions suggested, especially upgrading the Jetdirect firmware. ● Disable the print server. ● For EIO print servers, remove the card. ● For embedded print servers, use the Service menu. ● If the problem persists, contact HP Support. The HP Jetdirect embedded print server has ● encountered
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 132
    possible jams. Checking printer CHOSEN PERSONALITY NOT Press to continue. ● Try a different driver. To continue press CLEANING DISK X% COMPLETE alternates then returns to the SERVICE menu. Clearing paper . ● Reinstall the firmware. ● If the problem persists, contact HP Support. ● Load the
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 133
    can from another tray. continue. The fuser is either not installed or not correctly installed in the device. Press for help. or Contact HP Customer Support or your authorized HP service provider. The print cartridge is missing. Install the missing cartridge. For more information, see Change
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 134
    . Service or repairs that are required as a result of using non-HP supplies are not covered under HP warranty. To continue printing, press . A page is jammed in the paper path. Open the front door and remove any jammed media. The device has paused. Press Stop to resume printing. A firmware
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 135
    example, to download ● a file problem with the software program. Use HP HP Web Jetadmin to turn off write protection. To remove this message from the display, press . The new RAM disk installed in slot X is initializing. No action necessary. A firmware upgrade is in progress. The print cartridge
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 136
    during a firmware upgrade. No action necessary. ● Reinstall the firmware. ● If the problem persists, contact HP Support. The memory from other trays, but not from this one. ● Make sure the media guides are adjusted correctly. In the PAPER HANDLING menu, configure the tray for the correct
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 137
    HP supply, go to www.hp.com/go/anticounterfeit. Service or repairs required as a result of using non-HP supplies are not covered under HP an illogical operation (for example, to download ● Ready a file to a press . If the message reappears, a problem might exist in the software program. USB
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 138
    then press to select the size or type. ● Press to return to the previous size or type. See Load media for more information. 126 Chapter 7 Problem solving ENWW
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 139
    HP specifications. See Media considerations. A component is installed incorrectly. Verify that all print cartridges, the transfer unit, and the fuser The input-tray guides are not adjusted bin. Reset the device HP Customer Support or your authorized HP service provider. ENWW Common causes of jams
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 140
    locations Use this illustration to resolve jams in the device. For instructions about clearing jams, see Clear jams 1 3 2 4 1 Print cartridge 2 Input trays 3 Output bins 4 Duplex path (for two- OFF, and then press . 6. Press Menu to return to the Ready state. 128 Chapter 7 Problem solving ENWW
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 141
    Clear jams When clearing jams, be very careful not to tear the media. If a small piece of media remains in the device, it could cause additional jams. The SHOW ME HOW control-panel menu includes a page that shows how to clear jams. See Show Me How menu. Clear jams from the input-tray areas NOTE To
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 142
    flat in the tray at all four corners and below the tabs on the guides. 4. Open and close the top cover to clear the jam message. If Clear jams from the print-cartridge area 1. Open the top cover and remove the print cartridge. CAUTION To prevent damage to the print cartridge, do not expose it to
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 143
    it might cause temporary problems with print quality. Loose toner should clear from the paper path after a few pages are printed. If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. (Hot water sets toner into fabric.) 3. Replace the print cartridge, and then
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 144
    the rear door drop completely open. 3. Grasp both sides of the media, and slowly pull the media out of the device. (There might be loose toner on the media. Be careful not to spill it on yourself or into the device.) NOTE If media is difficult to remove, try opening the
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 145
    4. Close the rear door. (The clips automatically return to their original positions when the rear door is closed.) 5. Open and close the top cover to clear the jam message. If a jam message persists, there is still media in the device. Look for media in other locations. Clear jams from the optional
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 146
    , a jam might occur.) ● Check that all covers and doors are closed. (If a cover or door is open during a print job, a jam might occur.) 134 Chapter 7 Problem solving ENWW
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 147
    the power supplied to the device is steady and meets device specifications. See Specifications. ● Clean the device. See Clean the device. ● Contact an HP-authorized service or support provider to perform routine device maintenance. See the support flyer that was included with the device, or see www
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 148
    print-quality problem you are experiencing, and then see the corresponding reference pages to troubleshoot. These examples identify the most common print-quality problems. If you still have problems after trying the suggested remedies, contact HP Customer Support. 136 Chapter 7 Problem solving
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 149
    a sd fijs. Sincerely, Mr. Scmehnjcj See Repeat defects See Repeat image See Gray background See Toner smear AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc See Misformed characters See Page skew See Curl or wave See (dark) See Random image repetition (light) ENWW Solve print-quality problems 137
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 150
    driver. 3. Open the menu at the device control panel. Open the PRINT QUALITY submenu and increase the TONER DENSITY setting. See Print Quality submenu. 4. Try using a different type of media. 5. The print cartridge might be almost empty. Replace the print cartridge. Specks 138 Chapter 7 Problem
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 151
    more pages to see if the problem corrects itself. 2. Clean the inside of the device and run a cleaning page to clean the fuser. (See Clean the paper path.) 3. Try using a different type of media. 4. Check the print cartridge for leaks. If the print cartridge is leaking, replace it. Dropouts 1. Make
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 152
    the environmental specifications for the device are being met. (See Operating environment.) 4. Clean the inside of the device and run a cleaning page to clean the fuser. (See Clean the device.) 5. Replace the print cartridge. Also see Loose toner . 140 Chapter 7 Problem solving ENWW
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 153
    submenu, select FUSER MODES, and then select the media type you are using. Change the setting to HIGH1 or HIGH2, which helps the toner fuse more if the problem corrects itself. 2. If the distance between defects is 47 mm (1.85 in), 62 mm (2.44 in), or 96 mm (3.78 in), the print cartridge might need
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 154
    problem corrects itself. 2. Make sure that type and quality of the media you are using meet HP specifications. (See Media considerations.) 3. If the distance between defects is 47 mm (1.85 in), 62 mm (2.44 in), or 96 mm (3.78 in), the print cartridge .) Make sure that the guides in the tray are not
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 155
    quality of the media you are using meet HP specifications. (See Media considerations.) 3. Make control panel. On the PRINT QUALITY submenu, select FUSER MODES, and then select the media type you Print a few more pages to see if the problem corrects itself. 2. Make sure that the environmental
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 156
    to highlight PRINT QUALITY, and then press . 4. Use to highlight FUSER MODES, and then press . 5. Use to highlight LOW1, and problem corrects itself. 2. Make sure that the type and quality of the media you are using meet HP specifications. (See Media considerations.) 3. Replace the print cartridge
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 157
    problem corrects itself. 2. Make sure that the type and quality of the media you are using meet HP specifications. (See Media considerations.) 3. Make sure that the environmental specifications for the device are being met. (See Operating environment.) 4. Replace the print cartridge the TONER DENSITY
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 158
    type and quality of the media you are using meet HP specifications. (See Media considerations.) 2. Make sure that the in solid black) repeats further down the page (in a gray field), the toner might not have been completely erased from the last job. (The repeated image might 7 Problem solving ENWW
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 159
    ● From your software program, rotate the whole page 180° to print the lighter image first. ● If the defect occurs later in a print job, turn the device off for 10 minutes, and then turn it on to restart the print job. ENWW Solve print-quality problems 147
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 160
    CD for help and for more information about the Jetdirect configuration page. To open the guide, run the CD, click Printer Documentation, click HP Jetdirect Guide, and then click problem-solving the HP Jetdirect Print Server. ● Try printing the job from another computer. ● To verify that a device
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 161
    problems Error Printer. Click OK. Error message: "General Protection FaultException OE" "Spool32" "Illegal Operation" Cause Solution Close all software programs, restart Windows, and try again. Select a different device driver. If the HP LaserJet P3005 PCL 6 driver is selected, switch to a PCL
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 162
    the HP LaserJet P3005 PPD is in the following hard drive folder: Library/Printers/PPDs/Contents/ Resources/.lproj, where "" represents the two-letter language code for the language that you are using. If necessary, reinstall the software. See the getting started guide for instructions
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 163
    See the getting started guide for instructions. The Postscript Printer Description (PPD) file is correct fonts. Cause This problem occurs with some programs. Solution ● Try downloading the fonts that are contained Apple USB Adapter Card Support software. The most current version of this software
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 164
    driver is selected. Cause Solution This problem is caused by either a software or a hardware component. Software problem-solving ● Check that your Macintosh supports Linux problems For information about Linux problem solving, go to the HP Linux support Web site: hp.sourceforge.net/. 152 Chapter
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 165
    click the selection next to the PS Errors section that you want. General problems The job prints in Courier (the device default typeface) instead of the print job again. Verify the type and location of the font. Download the font to the device if applicable. Check the software documentation for
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 166
    154 Chapter 7 Problem solving ENWW
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 167
    A Supplies and accessories This section provides information about ordering parts, supplies, and accessories. Use only parts and accessories that are specifically designed for this device. ● Order parts, accessories, and supplies ● Part numbers ENWW 155
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 168
    . To order supplies worldwide, see www.hp.com/ghp/buyonline.html. To order accessories, see www.hp.com/support/LJP3005. Order through service or support providers To order a part or accessory, contact an HP-authorized service or support provider. See HP Customer Care. Order directly through the
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 169
    x 13 paper sizes. Note: This tray is included with the HP LaserJet P3005x model. Print cartridge Item HP LaserJet print cartridge HP LaserJet print cartridge Description 6,500-page cartridge 13,000-page cartridge Part number Q7551A Q7551X Memory Item Description 144-pin 133MHz DDR DIMM 32
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 170
    more information about media supplies, go to http://www.hp.com/go/ljsupplies. Item Description Part number HP Soft Gloss laser paper Letter (220 x 280 mm), 50 sheets/box C4179A/Asia-Pacific countries/regions For use with HP LaserJet devices. This is coated paper, good for business documents
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 171
    Item Description Part number HP Printing paper For use with HP LaserJet and inkjet devices. This has been created x 297 mm), 300 sheets/ream, 5- CHP213/Europe ream carton HP Multipurpose paper For use with all office equipment-laser and inkjet devices, copiers, and fax machines. This has been
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 172
    Item Description Part number HP Office recycled paper For use with all office equipment-laser and inkjet devices, copiers, and fax machines. This is bright, 20 lb, 30% post-consumer content. HP LaserJet transparencies For use only with HP LaserJet monochrome devices. For crisp, sharp text and
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 173
    B Service and support Hewlett-Packard limited warranty statement HP PRODUCT DURATION OF LIMITED WARRANTY HP LaserJet P3005, P3005d, P3005n, P3005dn, and P3005x printers One-year limited warranty HP warrants to you, the end-user customer, that HP hardware and accessories will be free from
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 174
    THE SALE OF THIS PRODUCT TO YOU. Print cartridge limited warranty statement This HP product is warranted to be free from defects in service, please return the product to place of purchase (with a written description of the problem and print samples) or contact HP customer support. At HP's option, HP
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 175
    of purchase, and a description of the problem. Software utilities, drivers, and electronic information www.hp.com/go/LJP3005_software The Web page for the drivers is in English, but you can download the drivers themselves in several languages. HP direct ordering for accessories or supplies ● United
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 176
    installation in order to use the HP Easy Printer Care software. See Use the embedded Web server. HP support and information for Macintosh computers Go to www.hp.com/go/macosx for Macintosh OS X support information and HP subscription service for driver updates. Go to www.hp.com/go/mac-connect for
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 177
    maintenance agreements HP has several types of maintenance agreements that meet a wide range of support needs. Maintenance agreements are not part of the standard warranty. Support services may vary by area. Check with your local HP dealer to determine the services available to you. On-site service
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 178
    components. The hardware maintenance covers a 1- to 3-year period from date of the HP product purchase. The customer must purchase HP Support within the stated factory warranty. For more information, contact the HP Customer Care Service and Support group. 166 Appendix B Service and support ENWW
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 179
    C Specifications ● Physical specifications ● Electrical specifications ● Acoustic specifications ● Operating environment ENWW 167
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 180
    specifications Table C-1 device dimensions device model Height Depth HP LaserJet P3005, P3005d, P3005n, and P3005dn HP LaserJet P3005x 275 mm (10.8 in) 404 mm (15.9 in) 535 mm (21 in) 535 mm (21 in) Optional 500-sheet feeder 1 Without print cartridge 130 mm (5.1 in) 535 mm (21 in) Width
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 181
    model Printing Ready Sleep HP LaserJet P3005 600 W 9 W 8.5 W HP LaserJet P3005d 600 W 9 W 8.5 W HP LaserJet P3005n 600 W 9 W 8.5 W HP LaserJet P3005dn 600 W 9 W 8.5 W HP LaserJet P3005x 600 W 9 W 8.5 W 1 Values subject to change. See www.hp.com/support/LJP3005 for current
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 182
    Operating environment Table C-6 Necessary conditions Environmental condition Printing Temperature (device and print cartridge) 15° to 32.5°C (59° to 89°F) Relative humidity 10% to 80% Storage/standby -20° to 40°C (-4° to 104°F) 10% to 90% 170 Appendix C Specifications ENWW
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 183
    D Regulatory information This section contains the following regulatory information: ● FCC regulations ● Environmental product stewardship program ● Declaration of conformity ● Safety statements ENWW 171
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 184
    a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are installed and used in accordance with the instructions, it may cause harmful interference to radio Any changes or modifications to the printer that are not expressly approved by HP could void the user's authority to
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 185
    at the end of the product's life. HP LaserJet print supplies It's easy to return and recycle your empty HP LaserJet print cartridges-free of charge-with HP Planet Partners. HP is committed to providing inventive, high-quality products and services that are environmentally sound, from product design
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 186
    at end-of-life. The batteries contained in or supplied by Hewlett-Packard for this product include the following: HP LaserJet P3005 device Type Weight Location User-removable Carbon monofluoride lithium battery BR1632 (1.5 g) On formatter board No 174 Appendix D Regulatory information ENWW
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 187
    recycling, please contact your local city office, your household waste disposal service or the shop where you purchased the product. Material Safety Data substances (for example, toner) can be obtained by contacting the HP Web site at www.hp.com/go/msds or www.hp.com/hpinfo/ community/environment
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 188
    Visit http://www.hp.com/go/environment or http://www.hp.com/hpinfo/community/environment/ productinfo/safety. 176 Appendix D Regulatory information ENWW
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 189
    , Idaho 83714-1021, USA declares, that the product Product Name: HP LaserJet P3005 Series Including: Optional 500-Sheet Input Tray Q7817A Regulatory Model Number3): Product Options: BOISB-0406-02 ALL Print Cartridges: Q7551A / Q7551X conforms to the following Product Specifications: Safety
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 190
    as a "Class 1" laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance laser beam cannot escape during any phase of normal user operation. WARNING! Using controls, making adjustments, or performing procedures other than those specified in this user guide
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 191
    ävälle näkymättömälle lasersäteilylle. VARNING ! Om apparaten används på annat sätt än i bruksanvisning specificerats, kan användaren utsättas för osynlig laserstrålning, som överskrider gränsen för laserklass 1. HUOLTO HP LaserJet P3005, P3005d, P3005n, P3005dn, P3005x - kirjoittimen sisällä ei
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 192
    180 Appendix D Regulatory information ENWW
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 193
    memory features of the device and provides steps for expansion. ● Overview ● Install memory ● Check DIMM installation ● Save resources (permanent resources) ● Enable memory for Windows ● Use HP Jetdirect print server cards ENWW 181
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 194
    ordering information, see Order parts, accessories, and supplies. NOTE Single inline memory modules (SIMMs) used in previous HP LaserJet devices are not compatible card for a serial or AppleTalk connection. NOTE Some HP LaserJet P3005 series devices come with a network device already installed. The
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 195
    (PS) documents, or use many downloaded fonts. Added memory also gives you more flexibility in supporting job-storage features, such as quick of the DIMM antistatic package, then touch bare metal on the device. The HP LaserJet P3005 devices come with one DIMM slot. If desired, you can replace a DIMM
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 196
    3. Remove the right side panel by sliding it towards the rear of the device until the side slides from the device. 4. Open the access door by pulling on the metal tab. 5. Remove the DIMM from the antistatic package. CAUTION To reduce the possibility of damage caused by static electricity, always
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 197
    6. Hold the DIMM by the edges, and align the notches on the DIMM with the DIMM slot. (Check that the locks on each side of the DIMM slot are open.) 7. Press the DIMM straight into the slot, and press firmly. Make sure the locks on each side of the DIMM snap into place. NOTE To remove a DIMM, first
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 198
    9. To replace the right side panel, line up the alignment arrows and slide the panel toward the front of the device until it latches into place. 10. Reconnect the interface cable(s) and the power cord. 11. Turn the device on. 186 Appendix E Work with memory and print server cards ENWW
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 199
    Check DIMM installation After installing the DIMM, make sure that the installation was successful. Verify that DIMM is installed correctly 1. Turn the device on. Check that the Ready light is illuminated after the device has gone through the startup sequence. If an error message appears, a DIMM
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 200
    as permanent. For technical details, see an appropriate PDL reference for PCL or PS. ● Mark resources as permanent only when it is absolutely not while the device is printing. NOTE Overusing permanent resources or downloading them while the device is printing might affect device performance or the
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 201
    Enable memory for Windows 1. On the Start menu, Settings, and Printers or Printers and Faxes. 2. Select this device and select Properties. 3. On the Configure tab, click More. 4. In the Total Memory field, type or select the total amount
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 202
    print server cards Follow these procedures to install or remove an EIO card. Install an HP Jetdirect print server card 1. Turn off the device. 2. Remove the two screws and cover plate from the EIO slot on the back of the device.
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 203
    device is recognized. See Use information pages. NOTE When you print a configuration page, an HP Jetdirect configuration page that contains network configuration and status information also prints. Remove an HP Jetdirect print server card 1. Turn off the device. 2. Disconnect the network cable from
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 204
    192 Appendix E Work with memory and print server cards ENWW
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 205
    appears as "PS" in many menus. firmware Programming instructions that are stored in a read-only memory unit inside the device. font A complete set of letters, numerals, and symbols in a typeface. fuser The assembly that uses heat to fuse the toner onto the print media. grayscale Various shades
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 206
    data while the device creates an image of the page. PCL Abbreviation for "Printer Control Language." peripheral An auxiliary device, such as a for this device is the print cartridge. TCP/IP An internet protocol that has become the global standard for communications. toner The fine black or colored
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 207
    on binding edge settings 22 instructions for 75 loading paper 79 Macintosh settings 93 problem-solving 109 Show Me How menu 18 usage page 20 browsers supported, HP Toolbox 11 buffer overflow errors 115 buttons, control panel 15 C cables parallel, connecting 42 part numbers 158 USB, connecting 43
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 208
    143 crooked pages 142 curled paper, problemsolving 143 curly paper, problem-solving 108 custom sizes supported 57 custom-size paper driver settings 73 settings 21 tray settings 22 customer support embedded Web server links 91 HP Printer Utility pages 93 Linux 152 online 163 repacking device 165
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 209
    190 models including 2 part numbers 157 removing 191 settings 31 HP media, ordering 158 HP Printer Utility 93 HP Printer Utility, Macintosh 10, 93 HP SupportPack 166 HP Toolbox browsers supported 11 opening 87 options 87 HP Web Jetadmin 10, 92 HP-Authorized Dealers 163 humidity problem-solving 136
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 210
    31 driver settings 9, 78 drivers supported 7 drivers, problem-solving 150 HP Printer Utility 93 problems, problem- solving 150 removing software 10 software 9 software components 11 support 164 supported operating systems 7 USB card, problem- solving 151 maintenance agreements 165 manual feed
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 211
    parallel cable length, maximum 42 part numbers 158 parallel communications, settings 31 parallel port connecting 42 included 2 locating 6 part numbers accessories 157 cables 157 EIO cards 157 media, HP 158 memory 157 print cartridges 157 parts, ordering 156 PCL drivers 7 PCL font list, printing 20
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 212
    Printer Description (PPD) files included 9 problem-solving 150 power specifications 169 power switch, locating 5 PPDs included 9 problem-solving 150 preconfiguration, driver 8 preprinted paper fuser modes 25 prepunched paper fuser modes 25 presets (Macintosh) 78 print cartridges authentication
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 213
    printing cartridges 97 Resets menu 32 resizing documents 73 resolution features 3 problem-solving quality toner, problemsolving 140 software drivers 7 embedded Web server 10 HP Easy Printer Care 11 HP Printer Utility 93 HP Toolbox 87 HP Web Jetadmin 10 Macintosh 9, 11 settings 8, 34 supported
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 214
    warranty 162 transmission errors 115 transparencies fuser modes 25 HP, ordering 160 loading 64 sizes supported 58 specifications 54 tray 1 custom-size settings 22 jams, clearing 129 loading 60 locating 5 manual feed settings 23 printing from 27, 35, 62, 66 problem-solving 106, 108 settings 21 tray
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 215
    extended 166 print cartridge 162 product 161 transfer unit and fuser 162 watermarks 73 wavy paper, problemsolving 108, 143 Web sites customer support 163 fraud reports 96 HP Easy Printer Care 11 HP Web Jetadmin, downloading 92 Linux support 7, 152 Macintosh customer support 164 Material Safety
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 216
    204 Index ENWW
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 217
  • HP Q7813A | HP LaserJet P3005 - User Guide - Page 218
    © 2006 Hewlett-Packard Development Company, L.P. www.hp.com *Q7812-90911* *Q7812-90911* Q7812-90911
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
  • 150
  • 151
  • 152
  • 153
  • 154
  • 155
  • 156
  • 157
  • 158
  • 159
  • 160
  • 161
  • 162
  • 163
  • 164
  • 165
  • 166
  • 167
  • 168
  • 169
  • 170
  • 171
  • 172
  • 173
  • 174
  • 175
  • 176
  • 177
  • 178
  • 179
  • 180
  • 181
  • 182
  • 183
  • 184
  • 185
  • 186
  • 187
  • 188
  • 189
  • 190
  • 191
  • 192
  • 193
  • 194
  • 195
  • 196
  • 197
  • 198
  • 199
  • 200
  • 201
  • 202
  • 203
  • 204
  • 205
  • 206
  • 207
  • 208
  • 209
  • 210
  • 211
  • 212
  • 213
  • 214
  • 215
  • 216
  • 217
  • 218

HP LaserJet P3005 Series printers
User Guide