HP R12000XR HP R/T3000 G2 UPS User Guide

HP R12000XR Manual

HP R12000XR manual content summary:

  • HP R12000XR | HP R/T3000 G2 UPS User Guide - Page 1
    R/T3000 G2 UPS User Guide Abstract This document includes installation, configuration, and operation information for the HP R/T3000 G2 UPS. This document is for the person who installs and maintains power products. HP assumes you are qualified in the servicing of high-voltage equipment and trained
  • HP R12000XR | HP R/T3000 G2 UPS User Guide - Page 2
    to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors
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    a rack ...26 Connecting the battery leads...27 Attaching the ERM front bezel ...28 Connecting the ERM to the UPS ...29 Switching on the ERM circuit breaker 30 Charging the ERM batteries ...30 Installing the optional UPS Network Module 31 Connecting the UPS Network Module 32 Installing the UPS as
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    the new battery module ...48 Replacing the UPS ...49 Replacing the ERM ...49 Replacing the UPS option card ...49 Updating the UPS firmware ...50 Configuring a USB to serial converter 50 Reassigning the USB COM ports ...51 Power management ...53 Power Protector software ...53 Troubleshooting ...55
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    parts list...64 ERM spare parts list ...65 Hardware options ...65 Support and other resources ...66 Before you contact HP...66 HP contact information ...66 Warranty information...67 Limited warranty ...67 $250,000 Computer Load Protection Guarantee 67 Pre-Failure Battery Warranty ...67 Recommended
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    Preventing electrostatic discharge ...75 Grounding methods to prevent electrostatic discharge 75 Acronyms and abbreviations...76 Documentation feedback ...77 Index...78 Contents 6
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    , update to the latest versions of UPS firmware and software. NOTE: To download the latest versions of UPS firmware and software, see the HP website (http://www.hp.com/go/rackandpower). UPS front panel Item Description 1 Battery compartment 2 Front panel display Component identification 7
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    UPS front panel controls Item Description 1 Test/Alarm Reset button 2 Off button 3 On button 4 Battery Start button Function Silences UPS alarms ("Silencing an audible alarm" on page 44) Places the UPS in Standby mode (on page 40) Powers up the
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    Test Battery Fault Site Wiring Fault Overtemperature Overload On Bypass On Battery Utility troubleshooting (on page 55)" . HP UPS R/T3000 models UPS model Description R/T3000 NA and R/T3000j JPN • • • Domestic/Japanese Low-voltage Nondetachable NEMA L5-30 plug R/T3000h NA and R/T3000h JPN
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    Cord retention clip attachment location Ground bonding screw Power cord with L5-30 plug R/T3000h NA and R/T3000h JPN rear panel Item 1 2 3 4 5 6 7 8 9 10 11 12 13 14 Description UPS option card USB communications port Serial communications port Ground bonding screw Load segment 1 and 2 (one IEC
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    3 4 5 6 7 8 9 10 11 12 13 Description UPS option card USB communications port Serial communications port Ground bonding screw Load segment 1 and 2 management software. • The REPO feature shuts down UPS units operating under either utility or battery power. NOTE: If the UPS was operating on battery
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    is not able to assume the load. The electronics module fan spins, and the Self Test, Battery Fault, Site Wiring Fault, and Overtemperature LEDs and an audible alarm are active as long as the On button is held. To power down the entire network in the event of an emergency, the REPO ports
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    instructions. This document contains important safety instructions that should be followed during installation, operation, and maintenance of the UPS and batteries and guidelines for manual material handling. 45 kg 100 lb This symbol indicates that the ERM exceeds the recommended weight
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    consideration of equipment nameplate ratings should be used when addressing this concern. • Reliable earthing-Reliable earthing of battery if the recharge date has passed. If the date on the battery recharge date label has passed without the battery being recharged, contact an HP authorized service
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    time. A rack may become unstable if more than one component is extended for any reason. If preparing the rails for integrated shipping, follow the same instructions in "Installing the UPS in a rack (on page 17)" or "Installing the UPS as a tower (on page 32)." Mounting hardware for square- and round
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    3. Install cage nuts or clip nuts into the rear of the rack. 4. Insert screws through the mounting rail into the cage nuts or clip nuts. Installation 16
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    5. Tighten the wing nuts or hex nuts. 6. Install the rear stabilization bracket using wing nuts. Wait until the unit is installed and the brackets are adjusted before tightening the nuts. Installing the UPS in a rack Before installing the unit, review and adhere to all warnings provided in "
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    rails. 4. Attach the chassis to the rack using the supplied screws. Connecting the battery leads WARNING: To prevent personal injury from electric shock or damage to the equipment, remove the battery lead labels, and verify that the ERM circuit breakers are in the Off position. Installation 18
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    Installation 19
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    . If an option card is installed, the HP website (http://www.hp.com/go/rackandpower) to download the latest version of HP Power Protector. NOTE: To install and configure the software, see the software user guide. The software user guide is available for download from the HP website (http://www.hp
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    : Use only the computer interface cable supplied with the UPS to connect the communications port to the host computer. IMPORTANT: Power protector software requires the communications port to be appropriately cabled to the host computer. Connecting the USB communications port Connecting the REPO port
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    , nonshielded wire (AWG #22 - #18, or equivalent). Separate wire pairs are attached to a single, normally-open contact in a parallel connection. HP recommends using different colors for the positive and negative wires. If a connector becomes disconnected and is reconnected with reversed polarity
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    • Avoid allowing the wires to hang in the rear of the UPS. • Use tie wraps and tie wrap blocks to secure the wires tightly to the rack and the rear of the UPS. For more information about the REPO port, see "REPO port (on page 11)". For information about verifying the REPO connection, see "Verifying
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    extension cords. Connect the UPS to a grounded utility power outlet. When the UPS is plugged in, it automatically enters Standby mode and begins charging the batteries. Connecting devices to the UPS Installation 24
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    is part of load segment 1 and can be turned off and on using power protector software (on page 53). • Plug an extension bar into any IEC-320-C19 receptacle to . Charging the UPS batteries With the UPS in Standby mode, allow the batteries to charge before putting the UPS into service. Installation 25
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    hours before supplying backup power to devices. The batteries charge to: • 80 percent of their capacity within IMPORTANT: AC power must be available the first time the UPS is started. Installing the ERM in a rack Before installing the unit, review and adhere to all warnings provided in "Precautions
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    4. Attach the chassis to the rack using the supplied screws. Connecting the battery leads Installation 27
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    Attaching the ERM front bezel Installation 28
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    Connecting the ERM to the UPS 1. Remove the screws, and then remove the ERM connector bracket from the UPS. 2. Connect the ERM cable (2) in the socket (1) at the rear of the UPS. Installation 29
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    into the socket at the rear of the first ERM. Up to two ERM units can be connected. c. Attach the ERM connector bracket to the first ERM as a cord retention bracket for the ERM cable. Switching on the ERM circuit breaker Charging the ERM batteries Connect the UPS to a grounded utility power outlet
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    the UPS before installing the UPS Network Module. You can purchase the optional UPS Network Module by ordering part number AF465A. 1. Remove the two screws securing the UPS option slot cover plate, and then remove the cover plate. 2. Install the UPS Network Module along the alignment channels in the
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    green, and then flashes regularly after 2 minutes. Connecting the UPS Network Module The UPS Network Module is provided to manage the attached servers. RJ 45 network patch panel cables are required to use this card. The RJ 45 network patch panel cables are not included. Installing the UPS as a tower
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    To prevent personal injury from electric shock or damage to the equipment, remove the battery lead labels, and verify that the ERM circuit breakers are in the Off position. Rotating the logo badge Gently pull out the logo badge, rotate it 90 degrees, and then replace it in the bezel. Installation 33
  • HP R12000XR | HP R/T3000 G2 UPS User Guide - Page 34
    installed as a tower. Using the preinstalled screws, attach the tower conversion stands to the unit. Continuing the installation To continue the UPS installation, follow the instructions starting with "Connecting the serial communications port (on page 21)." Installation 34
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    tower stands and associated hardware ship with the UPS. Rotating the logo badge Gently pull out the logo badge, rotate it 90 degrees, and then replace it in the bezel. Attaching the ERM front bezel Attaching the tower conversion stands Installation 35
  • HP R12000XR | HP R/T3000 G2 UPS User Guide - Page 36
    a tower. 1. Using the preinstalled screws, attach the tower conversion stands to the unit. 2. Remove a screw from the inner-most, rear corner of the UPS and ERM. 3. To attach the tower brackets: o For the front bracket, use the mounting ear screws. Installation 36
  • HP R12000XR | HP R/T3000 G2 UPS User Guide - Page 37
    o For the rear bracket, use the screws removed from the chassis. Continuing the ERM installation To continue the ERM installation, follow the instructions starting with "Connecting the ERM to the UPS (on page 29)." Installation 37
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    Installing the extension bars (if included) Installation 38
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    Connecting and securing the power cords Installation 39
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    enters Converter Off mode ("UPS is in Converter Off mode" on page 57). IMPORTANT: While in Standby mode, the UPS maintains the charge on the batteries, but no power is available at the output receptacles. The UPS remains in Standby mode until an alternate mode is selected or until utility power
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    , see "UPS front panel LED indicators (on page 8)." Configure mode The UPS can be placed in Configure mode while in Operate mode (on page 40), Battery mode (on page 41) or Standby mode (on page 40). In Configure mode: • Power is available at the UPS receptacles when entered from Operate mode
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    alarms after 0.5 seconds Initiates a self-test No action Transfers to battery power, and begins powering the load Enters or exits Configuration mode Configuring the UPS The UPS automatically detects the number of ERMs connected. In Configure mode, the LED front panel display changes
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    Battery Fault function is disabled by default, but can be manually enabled. To change the UPS problem, the appropriate LED ("UPS front panel LED indicators" on page 8) illuminates and an audible alarm may sound. For information on what to do if the self-test detects a problem, see "Troubleshooting
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    audible alarm conditions, see "LED and audible alarm troubleshooting ("LED troubleshooting" on page 55)." Verifying the REPO port connection the UPS out of Operate mode. Power to the load receptacles ceases. The On Battery LED and Load Level indicator flash. 3. Disconnect the UPS from utility power.
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    Maintenance Removing the UPS front bezel Removing the ERM front bezel Replacing the batteries To replace the batteries: Maintenance 45
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    safety information (on page 46)" and "Battery care and storage guidelines (on page 46)." 2. Follow the instructions in "UPS battery replacement procedure (on page 47)." Important battery safety information WARNING: The unit contains sealed lead-acid battery modules. To prevent fire or chemical burns
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    on site unless a procedure to keep these batteries charged while in storage is implemented. UPS battery replacement procedure WARNING: To prevent personal injury from electric shock or damage to the equipment, remove the battery lead labels, and verify that the ERM circuit breakers are in the Off
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    48 hours Testing the new battery module After installing the new battery module, press the Test/Alarm battery replacement procedure (on page 47), and check the battery terminal connections. If the Battery Fault LED is still illuminated, see "LED and audible alarm troubleshooting ("LED troubleshooting
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    bezel" on page 45) on the ERM that is being replaced. 5. Disconnect the battery leads. 6. Remove the screws securing the ERM to the rack. 7. Remove the ERM from the rack. To replace the component, reverse the removal procedure. Replacing the UPS option card This component is hot-swappable and can
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    the option card and slide the card out. To replace the component, reverse the removal procedure. NOTE: Replacing the option card might require power protector software to be restarted or reconfigured. Updating the UPS firmware To update the UPS firmware, see the HP website (http://www.hp.com/go
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    Settings tab. The Port Settings screen appears. 8. Click Restore Defaults. The following default settings appear: o Bits per second: 9600 o Data Bits: OK to close the Device Manager screen. 15. Run the firmware Flash batch file program. Follow the instructions provided with the program. Reassigning
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    7. Click OK to close the Port Settings screen. 8. Verify that the Device Manager screen shows that the USB to serial converter is assigned to COM 1, and other USB device is assigned to a different port. If the Device Manager screen does not automatically refresh to show the change: a. Click Action.
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    and manage power protection settings. To download the latest version of HP Power Protector software, see the HP website (http://www.hp.com/go/rackandpower). NOTE: To install and configure the software, see the software user guide. The software user guide is available for download from the HP website
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    • Delays reboot by load segment after a power outage to sequence the startup of system components. Power management 54
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    * * * * * Bypass is out of range (on page 58) * Off * Off Flashing * * * Off Flashing Off Off Off Off Off Off Battery condition (on page 58)-Batteries are disconnected or battery test failure Low battery (no utility power) ("UPS is on battery" on page 58) Troubleshooting 55
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    ery ery capacity capacity capacity capacity 25% >50% >75% UPS is on battery (on page 58)-No utility power * * * Off * * Flashing * Off Off On sink over temperature • Fan failure • Overload The load is supported, but not protected while in Auto-Bypass mode. Troubleshooting 56
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    condition, see the HP Power Manager user guide available for download from the HP website (http://www.hp.com/go/rackandpower). 2. Check the batteries: a. Allow the UPS batteries to charge for 24 hours. b. If the Battery Fault LED is red, replace the batteries ("UPS battery replacement procedure" on
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    and reinsert the module. 2. Allow the UPS batteries to charge for 24 hours. 3. If the LED does not turn off, replace the batteries ("UPS battery replacement procedure" on page 47). 4. If the condition persists, contact an HP authorized service representative. UPS is on battery Action: 1. Save files
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    at least 5 minutes, and then restart the UPS. 4. If the condition persists, contact an HP authorized service representative. Internal UPS fault condition Action: 1. Power down the UPS ("Powering down the UPS" the condition persists, verify that the load devices are not defective. Troubleshooting 59
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    : 1. Verify that the power management software is not delaying the shutdown of attached servers when the UPS is in a low battery condition. 2. Allow the UPS batteries to charge for 24 hours. 3. If the Battery Fault LED is red, replace the batteries ("UPS battery replacement procedure" on page 47
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    ERM physical specifications Parameter Height Depth Width Weight Value 8.9 cm (3.5 in) 63.5 cm (25 in) 44.5 cm (17.5 in) 45 kg (100 lb) UPS input specifications UPS model R/T3000 NA/JPN , 110, 120, 127 30 R/T3000h NA/JPN 50/60 200/2081, 220, 230, 20 240 R/T3000 INTL 50/60 200/208, 220, 230,
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    specifications UPS model VA R/T3000 NA/JPN R/T3000h NA/JPN R/T3000 INTL 2880 / 2400 3300 3300 Nominal power rating (W) 2700 / 2250 3000 3000 Nominal voltage setting 120/100 204 230 Output tolerance specifications Source of power Utility power (nominal range) Battery power Regulation -10% to
  • HP R12000XR | HP R/T3000 G2 UPS User Guide - Page 63
    48 hours. After approximately 3 hours, the batteries reach 80% charge at default nominal utility voltage and no load. High-voltage UPS battery runtimes Load, percent 20 50 80 100 Estimated battery runtime 40 minutes 12 minutes 6 minutes 4 minutes Runtime with one ERM 125 minutes 50 minutes 30
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    HP website (http://www.hp.com/buy/parts). To replace parts under warranty, contact an HP authorized service representative. UPS spare parts list Item Description 1 UPS unit a) NA/JPN b) HV NA/JPN* c) INTL* 2 UPS Network Module 3 Battery module 4 Mounting rails with screws* 5 UPS/ERM
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    Item Description Spare part number 1 ERM unit 517702-001 2 UPS/ERM mounting 582931-001 brackets* 3 Mounting rails with screws* 419181-001 * not shown Hardware options For information on the supported hardware options, see the HP website (http://www.hp.com/go/rackandpower). Spares 65
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    quality improvement, calls may be recorded or monitored. • If you have purchased a Care Pack (service upgrade), see the Support & Drivers website (http://www8.hp.com/us/en/support-drivers.html). If the problem cannot be resolved at the website, call 1-800-633-3600. For more information about Care
  • HP R12000XR | HP R/T3000 G2 UPS User Guide - Page 67
    operating conditions and users comply with all instructions and labels. • battery before it actually fails. The Pre-Failure Battery Warranty ensures that the battery is replaced free of charge when a notification that the battery might fail is received from power protector software. The battery
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    no noticeable performance issues with UPSs for significant time periods after expiration of the 3-year limited warranty, we strongly recommend considering replacing UPSs after a maximum of 5 to 6 years of use to assure full functionality and a safe operating environment. This recommendation does not
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    The FCC requires devices in both classes to bear a label indicating the interference potential of the device as well as additional operating instructions for the user. FCC rating label The FCC rating label on the device shows the classification (A or B) of the equipment. Class B devices have an FCC
  • HP R12000XR | HP R/T3000 G2 UPS User Guide - Page 70
    O. Box 692000, Mail Stop 530113 Houston, Texas 77269-2000 • 1-800-HP-INVENT (1-800-474-6836). (For continuous quality improvement, calls may be that are not expressly approved by Hewlett-Packard Company may void the user's authority to operate the equipment. Cables Connections to this device must
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    is valid if powered with the correct CE-marked AC adapter provided by HP. Compliance with these directives implies conformity to applicable harmonized European standards ( GERMANY. Disposal of waste equipment by users in private households in the European Union Regulatory compliance notices 71
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    more information about where you can drop off your waste equipment for recycling, please contact your local city office, your household waste disposal service or the shop where you purchased the product. Japanese notice BSMI notice Korean notice Class A equipment Regulatory compliance notices 72
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    disposal, use the public collection system or return them to HP, an authorized HP Partner, or their agents. For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized service provider. Taiwan battery recycling notice The Taiwan EPA requires dry
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    Power cord statement for Japan Regulatory compliance notices 74
  • HP R12000XR | HP R/T3000 G2 UPS User Guide - Page 75
    workstations. Wear the straps on both feet when standing on conductive floors or dissipating floor mats. • Use conductive field service tools. • Use a portable field service kit with a folding static-dissipating work mat. If you do not have any of the suggested equipment for proper grounding
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    Acronyms and abbreviations EEPROM electrical erasable programmable read only memory ERM extended runtime module IEC International Electrotechnical Commission MOV metal oxide varistor PDU power distribution unit PFC power factor corrected REPO remote emergency power off THD total harmonic distortion
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    documentation that meets your needs. To help us improve the documentation, send any errors, suggestions, or comments to Documentation Feedback (mailto:[email protected]). Include the document title and part number, version number, or the URL when submitting your feedback. Documentation feedback 77
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    , turning on 30 ERM, identifying components 12 ERM, installing 26, 35 ERM, replacing 49 European Union notice 71 extension bars, installing 38 F FCC rating label 69 Federal Communications Commission (FCC) notice 69, 70 firmware, updating 50 frequent switching between battery and utility power 60
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    HP technical support 66 I input specifications 61 input voltage is out of range 58 installation instructions 13, 17, 26, 32, 35 installing the ERM 26, 35 installing the UPS 17, 32 internal UPS fault condition 59 J Japanese notice 72 K Korean notices 72 L LEDs, testing 43 LEDs, troubleshooting 55
  • HP R12000XR | HP R/T3000 G2 UPS User Guide - Page 80
    60 UPS firmware, updating 50 UPS is on battery 58 UPS operations 40 UPS, configuring 42 UPS, installing 13, 17, 32 UPS, replacing 49 Utility LED, location 8 Utility LED, troubleshooting 55 utility power, connecting 24 V voltage, configuring 42 W warranties 67 weight, battery 46 weight, ERM 61 weight
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HP R/T3000 G2 UPS
User Guide
Abstract
This document includes installation, configuration, and operation information for the HP R/T3000 G2 UPS. This document is for the person who
installs and maintains power products. HP assumes you are qualified in the servicing of high-voltage equipment and trained in recognizing hazards
in products with hazardous energy levels.
Part Number: 651176-002
June 2012
Edition: 2