HP R12000XR HP R1500 G3 UPS User Guide

HP R12000XR Manual

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  • HP R12000XR | HP R1500 G3 UPS User Guide - Page 1
    information for the HP R1500 G3 UPS. This document is for the person who installs and maintains power products. HP assumes you are qualified in the servicing of high-voltage equipment and trained in recognizing hazards in products with hazardous energy levels. Part Number: 651175-002 August
  • HP R12000XR | HP R1500 G3 UPS User Guide - Page 2
    accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Microsoft®, Windows®, Windows Server®, and Windows Vista® are U.S. registered trademarks
  • HP R12000XR | HP R1500 G3 UPS User Guide - Page 3
    the UPS voltage configuration 14 Connecting the host computer ...14 Connecting the Network Transient Protectors 15 Connecting the UPS to utility power 16 Connecting devices to the UPS ...16 Charging the UPS batteries ...17 Powering up the UPS ...17 Installing the optional UPS Network Module 17
  • HP R12000XR | HP R1500 G3 UPS User Guide - Page 4
    ...34 Voltage specifications ...35 Output tolerance specifications...35 Output feature specifications ...35 Battery specifications ...35 Battery runtime ...36 Environmental specifications ...36 Serial communications port pin assignment 36 Spares ...38 Ordering spares...38 UPS spare parts list...38
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    Korean notice ...45 Battery replacement notice...46 Power cord statement for Japan...46 Electrostatic discharge ...47 Preventing electrostatic discharge ...47 Grounding methods to prevent electrostatic discharge 47 Acronyms and abbreviations...48 Documentation feedback ...49 Index...50 Contents 5
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    to the latest versions of UPS firmware and software. NOTE: To download the latest versions of UPS firmware and software, see the HP website (http://www.hp.com/go/rackandpower). UPS front panel Item 1 2 Description Battery compartment Control buttons and LED display Component identification 6
  • HP R12000XR | HP R1500 G3 UPS User Guide - Page 7
    UPS front panel controls Item Description 1 Power On/Standby button 2 Test/Alarm Reset button Function Powers up the UPS ("Powering ("Initiating a self-test" on page 20). Silences UPS alarms ("Silencing an audible alarm" on page 20). UPS front panel LED indicators Component identification 7
  • HP R12000XR | HP R1500 G3 UPS User Guide - Page 8
    UPS option card slot USB communications port Site Wiring Fault LED Serial communications port Network Transient Protector IN jack Voltage configuration DIP switches Network Transient Protector OUT jack Load segment 1 (two NEMA 5-15 output receptacles for surge and battery backup protection) Load
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    power inlet) Input circuit breaker USB communications port Serial communications port Network Transient Protector IN jack Voltage configuration DIP switches Network Transient Protector OUT jack Load segment 1 (two IEC-320-C13 output receptacles for surge and battery backup protection) Load segment
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    contains important safety instructions that should be followed during installation, operation, and maintenance of the UPS and batteries. WARNING: A risk of personal injury from electric shock and hazardous energy levels exists. The installation of options and routine maintenance and service of this
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    if the recharge date has passed. If the date on the battery recharge date label has passed without the battery being recharged, contact an HP authorized service representative for directions. 2. Transport the packaged unit to its installation location. 3. Unpack the equipment near the rack where the
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    the brackets to the UPS. Connecting the batteries WARNING: The unit contains sealed lead-acid battery modules. To prevent fire or chemical burns: • Do not attempt to recharge batteries after removal from the unit. • Do not disassemble, crush, or puncture the batteries. • Do not short the external
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    down and disconnected from the utility power source. NOTE: A small amount of arcing may occur when connecting the batteries. This is normal and does not damage the unit or present any safety concern. Connect the battery lead to the battery terminal. Attaching the UPS front bezel Installation 13
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    Protector. NOTE: To install and configure the software, see the software user guide. The software user guide is available for download from the HP website (http://www.hp.com/go/rackandpower). Connecting the serial communications port CAUTION: Use only the computer interface cable supplied with the
  • HP R12000XR | HP R1500 G3 UPS User Guide - Page 15
    software requires the communications port to be appropriately cabled to the host computer. CAUTION: Only one communications port can be connected to the host computer. Connecting more than one will result in unexpected UPS behavior. If an option card is installed, the serial and USB communications
  • HP R12000XR | HP R1500 G3 UPS User Guide - Page 16
    to a grounded utility power outlet. When the UPS is connected, the batteries begin to charge. Power to the output receptacles designated for surge and battery backup is not available until the unit is powered up. For more information about receptacle control, see "Power protector software (on page
  • HP R12000XR | HP R1500 G3 UPS User Guide - Page 17
    Standby button (1) until the UPS beeps. The Power On, Load 1 and Load 2 LEDs illuminate, indicating that power is available at the UPS output receptacles. Installing the optional UPS Network Module NOTE: It is not necessary to power down the UPS before installing the UPS Network Module. Installation
  • HP R12000XR | HP R1500 G3 UPS User Guide - Page 18
    1. Remove the two screws securing the UPS option slot cover plate, and then remove the cover plate. 2. Install the UPS Network Module along the alignment channels in the option slot. 3. Secure the UPS Network Module using the two screws removed in step 1. Installation 18
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    Module is seated properly and communicating with the UPS by verifying that the UPS Data LED illuminates solid green, and then flashes regularly after 2 minutes. Connecting the UPS Network Module The UPS Network Module card is provided to manage the attached servers. RJ 45 network patch panel cables
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    that power is available at the UPS output receptacles. Battery mode In Battery mode, the UPS supplies power without being connected to utility power. To power up the UPS without using utility power, press and hold the Power On/Standby button ("UPS front panel controls" on page 7) for two seconds
  • HP R12000XR | HP R1500 G3 UPS User Guide - Page 21
    For information about audible alarm conditions, see "LED and audible alarm troubleshooting (on page 31)." Powering down the UPS 1. Shut down all connected load devices. 2. Press the Power On/Standby button. Power to the output receptacles ceases. 3. Disconnect the UPS from utility power. 4. Wait at
  • HP R12000XR | HP R1500 G3 UPS User Guide - Page 22
    safety information (on page 22)" and "Battery care and storage guidelines (on page 23)." 2. Follow the instructions in "UPS battery replacement procedure (on page 23)." Important battery safety information WARNING: The unit contains sealed lead-acid battery modules. To prevent fire or chemical burns
  • HP R12000XR | HP R1500 G3 UPS User Guide - Page 23
    NOTE: Replace all battery modules at the same time. Battery care and storage guidelines CAUTION: Because of the short shelf life of the batteries, avoid storing a battery spare as a backup. Do not maintain an inventory of spare batteries on site unless a procedure to keep these batteries charged
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    Remove the UPS battery modules. IMPORTANT: Do not pull the battery leads when removing or installing the batteries. To replace the component, reverse the removal procedure. IMPORTANT: Charge the batteries for at least 24 hours before supplying backup power to devices. The batteries charge to: • 90
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    the installation has not been successful, the alarm beeps, the On Battery LED illuminates, and the General Alarm LED flashes. If this occurs, repeat the procedures in "Replacing the batteries (on page 22)," and check the battery terminal connections. If the condition persists, see "Troubleshooting
  • HP R12000XR | HP R1500 G3 UPS User Guide - Page 26
    on the Windows® XP Professional, Windows Server® 2003, and Windows® Vista Enterprise operating systems using the HP USB to serial converter (part number 304098-001). Depending on your system configuration, a driver download might be required to successfully install the converter. The driver can be
  • HP R12000XR | HP R1500 G3 UPS User Guide - Page 27
    Control Panel, and then double-click System. 3. Click the Hardware tab. 4. Click Device Manager. The Device Manager screen appears. 5. In the tree displayed in the left panel, click the Ports (COM & LPT) branch to expand. 6. Double-click the port that is assigned to your USB to serial converter
  • HP R12000XR | HP R1500 G3 UPS User Guide - Page 28
    Settings screen appears. 5. Select an available USB port number from the COM Port Number drop down menu. 6. Click OK to close the Advanced screen. 7. Click OK to close the Port Settings screen. 8. Verify that the Device Manager screen shows that the USB to serial converter is assigned to COM 1, and
  • HP R12000XR | HP R1500 G3 UPS User Guide - Page 29
    and manage power protection settings. To download the latest version of HP Power Protector software, see the HP website (http://www.hp.com/go/rackandpower). NOTE: To install and configure the software, see the software user guide. The software user guide is available for download from the HP website
  • HP R12000XR | HP R1500 G3 UPS User Guide - Page 30
    • Delays reboot by load segment after a power outage to sequence the startup of system components. Power management 30
  • HP R12000XR | HP R1500 G3 UPS User Guide - Page 31
    Troubleshooting LED and audible alarm troubleshooting Condition Power On On Battery Overload General LED LED LED Alarm LED (green) (yellow) (red) (red) UPS operating from On utility Buck mode (high On input voltage) Boost mode (low On input voltage) Over temperature On condition
  • HP R12000XR | HP R1500 G3 UPS User Guide - Page 32
    port can be connected to the host computer. Connecting more than one will result in unexpected UPS behavior. If an option card is installed, the serial and USB communications ports are automatically disabled. For the location of individual LEDs, see "UPS front panel LED indicators (on page
  • HP R12000XR | HP R1500 G3 UPS User Guide - Page 33
    the host computer is only connected to the option card. Installing an option card automatically disables the built-in serial and USB communications ports. UPS emits a slight clicking noise Action: The UPS is automatically correcting high or low AC voltage on the utility line. No action is required
  • HP R12000XR | HP R1500 G3 UPS User Guide - Page 34
    UPS model R1500 G3 NA/JPN/TWN R1500 G3 INTL Output receptacles 4 x NEMA 5-15 4 x IEC-320-C13 Power protection specifications UPS model VA R1500 G3 NA R1500 G3 JPN/TWN 1440 1200 1320 Nominal power rating (W) 1000 900 1000 Nominal voltage setting 110, 120 100 110 Specifications 34
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    R1500 G3 INTL VA 1500 Nominal power rating (W) 1000 Nominal voltage setting 220, 230, 240 Voltage specifications Configuration setting (VAC) 100 110 120 220 230 240 Available nominal output voltage (VAC) 100 110 120 220 230 240 Output tolerance specifications Source of power Utility power
  • HP R12000XR | HP R1500 G3 UPS User Guide - Page 36
    above sea level Up to 15,000 m (49,212 ft) above sea level Less than 45 dBA Serial communications port pin assignment Pin number Signal name Function Direction from the UPS 1 Low batt Low battery relay contact; 20 mA, 30 Vdc contact Out rating 2 TxD Transmit to external device Out 3 RxD
  • HP R12000XR | HP R1500 G3 UPS User Guide - Page 37
    Pin number Signal name Function 5 GND Signal common (tied to chassis) 6 DSR To external device (tied to Pin 4) 7 - No connection 8 AC fail AC fail relay contact; 20 mA, 30 Vdc contact rating 9 - No connection Direction from the UPS - Out - Out - Specifications 37
  • HP R12000XR | HP R1500 G3 UPS User Guide - Page 38
    ://www.hp.com/buy/parts). To replace parts under warranty, contact an HP authorized service representative. UPS spare parts list Item UPS unit NA UPS unit JPN/TWN UPS unit INTL Battery Spare part number 638837-001 638838-001 638839-001 418401-001 Hardware options For information on the supported
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    In the United States: • To contact HP by phone, call 1-800-334-5144. For continuous quality improvement, calls may be recorded or monitored. • If you have purchased a Care Pack (service upgrade), see the Support & Drivers website (http://www8.hp.com/us/en/support-drivers.html). If the problem cannot
  • HP R12000XR | HP R1500 G3 UPS User Guide - Page 40
    other electrical connections. • The UPS installation complies with all applicable electrical and safety codes specified by the NEC. • The UPS is used under normal operating conditions and users comply with all instructions and labels. • The UPS is not damaged by accident (other than a utility power
  • HP R12000XR | HP R1500 G3 UPS User Guide - Page 41
    no noticeable performance issues with UPSs for significant time periods after expiration of the 3-year limited warranty, we strongly recommend considering replacing UPSs after a maximum of 5 to 6 years of use to assure full functionality and a safe operating environment. This recommendation does not
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    for this product, always refer to this regulatory model number. The regulatory model number is not the marketing name or model number of the product. Federal Communications Commission notice Part 15 of the Federal Communications Commission (FCC) Rules and Regulations has established Radio Frequency
  • HP R12000XR | HP R1500 G3 UPS User Guide - Page 43
    the part, series, or model number found on the product. Modifications The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Hewlett-Packard Company may void the user's authority to operate the equipment. Cables Connections
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    CE marking comply with the following EU Directives: • Low Voltage Directive 2006/95/EC • EMC Directive 2004/108/EC or at the following HP website (http://www.hp.eu/certificates) (type the product number in the search field). users in private households in the European Union Regulatory compliance
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    more information about where you can drop off your waste equipment for recycling, please contact your local city office, your household waste disposal service or the shop where you purchased the product. Japanese notice BSMI notice Korean notice Class A equipment Regulatory compliance notices 45
  • HP R12000XR | HP R1500 G3 UPS User Guide - Page 46
    , use the public collection system or return them to HP, an authorized HP Partner, or their agents. For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized service provider. Power cord statement for Japan Regulatory compliance notices
  • HP R12000XR | HP R1500 G3 UPS User Guide - Page 47
    handling or installing electrostatic-sensitive parts: • Use a wrist strap connected by a service tools. • Use a portable field service kit with a folding static-dissipating work mat. If you do not have any of the suggested equipment for proper grounding, have an authorized reseller install the part
  • HP R12000XR | HP R1500 G3 UPS User Guide - Page 48
    Acronyms and abbreviations IEC International Electrotechnical Commission PFC power factor corrected PnP plug and play UPS uninterruptible power system USB universal serial bus Acronyms and abbreviations 48
  • HP R12000XR | HP R1500 G3 UPS User Guide - Page 49
    documentation that meets your needs. To help us improve the documentation, send any errors, suggestions, or comments to Documentation Feedback (mailto:[email protected]). Include the document title and part number, version number, or the URL when submitting your feedback. Documentation feedback 49
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    panel LEDs 7 G General Alarm LED, location 7 grounding methods 47 H hardware options 38 hardware, preparing to install 10 HP technical support 39 I installation instructions 10 installing the batteries 23 insufficient backup time 32 J Japanese notice 45 K Korean notices 45 L LEDs, troubleshooting 31
  • HP R12000XR | HP R1500 G3 UPS User Guide - Page 51
    38 T technical support 39 telephone numbers 39 temperature ranges (environmental) 36 testing batteries 25 tools 10 troubleshooting 31 U updating the firmware 26 UPS does not start 32 UPS firmware, updating 26 UPS operations 20 UPS, installing 10 UPS, replacing 25 V voltage specifications 35
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HP R1500 G3 UPS
User Guide
Abstract
This document includes installation, configuration, and operation information for the HP R1500 G3 UPS. This document is for the person who installs
and maintains power products. HP assumes you are qualified in the servicing of high-voltage equipment and trained in recognizing hazards in
products with hazardous energy levels.
Part Number: 651175-002
August 2012
Edition: 2