HP RDX160 HP RDX USB 3.0 Removable Disk Backup System user guide (484933-014,
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- HP RDX160 | HP RDX USB 3.0 Removable Disk Backup System user guide (484933-014, - Page 1
HP RDX USB 3.0 Removable Disk Backup System User Guide Abstract This guide is intended for users who install, operate and maintain HP RDX USB 3.0 Removable Disk Backup Systems. HP Part Number: 484933-014 Published: June 2012 Edition: Second - HP RDX160 | HP RDX USB 3.0 Removable Disk Backup System user guide (484933-014, - Page 2
information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. WARRANTY STATEMENT - HP RDX160 | HP RDX USB 3.0 Removable Disk Backup System user guide (484933-014, - Page 3
systems are supported 5 How do I connect the drive to my server 5 What are the mounting requirements for an internal device 6 Mounting bay...6 Mounting hardware...6 HP RDX USB Removable Disk utility 6 The HP RDX Utility CD...6 HP Storage SPOCK...7 2 Installing an HP RDX USB 3.0 Internal - HP RDX160 | HP RDX USB 3.0 Removable Disk Backup System user guide (484933-014, - Page 4
your RDX Removable Disk Backup System 25 7 USB Configuration Guide 26 USB in HP StorageWorks devices 26 USB terminology...26 Setting up a USB network...27 USB cables...27 8 Support and other resources 28 HP technical support...28 HP websites...28 Typographic conventions...28 Subscription service - HP RDX160 | HP RDX USB 3.0 Removable Disk Backup System user guide (484933-014, - Page 5
http://www.hp.com/storage/spock for details of which HP ProLiant server models are supported.) This guide describes how to install and operate the HP RDX USB 3.0 Internal and External Removable Disk Backup System. For a detailed product specification, please refer to the RDX QuickSpecs on our World - HP RDX160 | HP RDX USB 3.0 Removable Disk Backup System user guide (484933-014, - Page 6
is supplied with the HP RDX USB 3.0 Internal Removable Disk Backup System for use with servers or workstations that do not have the correct screws available. Rail kits for a number of industry-standard servers may be available. See the RDX QuickSpecs on http://www.hp.com for recommended products - HP RDX160 | HP RDX USB 3.0 Removable Disk Backup System user guide (484933-014, - Page 7
• Troubleshoot with the RDX Removable Disk utility • Download and install firmware updates from http://www.hp.com/support/rdx HP Storage SPOCK The RDX QuickSpecs on http://www.hp.com are a good source of information for compatibility and cabling details for your protect. HP also recommends that you - HP RDX160 | HP RDX USB 3.0 Removable Disk Backup System user guide (484933-014, - Page 8
2 Installing an HP RDX USB 3.0 Internal Removable Disk Backup System If you are installing an HP RDX USB 3.0 External Removable Disk Backup System, please refer to Installing an HP RDX USB 3.0 External Removable Disk Backup System (page 14). If you are installing an RDX USB DL Server module, please - HP RDX160 | HP RDX USB 3.0 Removable Disk Backup System user guide (484933-014, - Page 9
to hold the RDX Removable Disk Backup System in place. See Secure the RDX Removable Disk Backup System (page 12). Please check your HP ProLiant server documentation M3 screws is provided with the HP RDX USB 3.0 Removable Backup System, if none are available with the server. Attach mounting hardware - HP RDX160 | HP RDX USB 3.0 Removable Disk Backup System user guide (484933-014, - Page 10
install an internal USB card, if no port is available on the system board. See the RDX QuickSpecs on http://www.hp.com for supported products. Connect the USB cable to the server or workstation It is recommended that you use the A-B USB 3.0 cable supplied with the RDX Removable Disk Backup System to - HP RDX160 | HP RDX USB 3.0 Removable Disk Backup System user guide (484933-014, - Page 11
are two types of pin layout, Intel and HP. The appropriate cable must be purchased separately. Figure 6 Orientation of special ProLiant internal connector Attach USB and power cable to the RDX Removable Disk Backup System NOTE: The drive is not powered from the USB bus. It must be connected to the - HP RDX160 | HP RDX USB 3.0 Removable Disk Backup System user guide (484933-014, - Page 12
a locking mechanism to hold the RDX Removable Disk Backup System in place. 1. Push the server latch down to lock the drive into position. 2. Ensure blanking plates are in place over empty bays and replace the cover on the server. 12 Installing an HP RDX USB 3.0 Internal Removable Disk Backup System - HP RDX160 | HP RDX USB 3.0 Removable Disk Backup System user guide (484933-014, - Page 13
hardware used 1. M3 screws, supplied 2. Ensure blanking plates are in place over empty bays and replace the cover on the server or workstation. Secure the RDX Removable Disk Backup System 13 - HP RDX160 | HP RDX USB 3.0 Removable Disk Backup System user guide (484933-014, - Page 14
3 Installing an HP RDX USB 3.0 External Removable Disk Backup System If you are installing an HP RDX USB 3.0 Internal Removable Disk Backup System, please refer to Installing an HP RDX USB 3.0 Internal Removable Disk Backup System (page 8). In this chapter: • Rear view of the external drive (page 14 - HP RDX160 | HP RDX USB 3.0 Removable Disk Backup System user guide (484933-014, - Page 15
to plug the AC adapter into a power outlet. (The supplied power cord is appropriate for your geographical region.) NOTE: The RDX Removable Disk Backup System is not powered from the USB bus. It must be connected to the mains power supply. Figure 11 Connecting the power cable Connecting the power and - HP RDX160 | HP RDX USB 3.0 Removable Disk Backup System user guide (484933-014, - Page 16
run it manually. 3. Follow the instructions on the screen and restart the server or workstation when asked to do so. 4. Your RDX Removable Disk Backup System is now ready to use. Front panel The front of the RDX Removable Disk Backup System has an opening for inserting cartridges. A protective door - HP RDX160 | HP RDX USB 3.0 Removable Disk Backup System user guide (484933-014, - Page 17
support your storage requirements. Order online at: http://www.hp.com/go/storagemedia. Write-protecting cartridges If you want to protect the data on a cartridge from being altered or overwritten, you can write-protect the cartridge. 1. Eject the cartridge from the RDX Removable Disk Backup System - HP RDX160 | HP RDX USB 3.0 Removable Disk Backup System user guide (484933-014, - Page 18
cartridge 1. write protect tab 2. keyed corner Removing cartridges NOTE: For the eject function to operate correctly, the HP RDX utility Eject. 3. The RDX Removable Disk Backup System completes any task it is currently performing and ejects the cartridge. When the cartridge has been ejected by - HP RDX160 | HP RDX USB 3.0 Removable Disk Backup System user guide (484933-014, - Page 19
slot. Figure 15 Front panel of an internal drive 2. The drive completes any task it is currently performing and ejects the cartridge. When the cartridge has been ejected by the unit, grasp the exposed sides of the cartridge and pull it straight out. Removing power from the unit To ensure reliable - HP RDX160 | HP RDX USB 3.0 Removable Disk Backup System user guide (484933-014, - Page 20
there any other devices attached to the same USB hub/controller? Remove extra devices if they are not necessary. See also USB Configuration Guide (page 26). 4. Check the environmental conditions against the specified limits, see the RDX QuickSpecs on http://www.hp.com. 5. Are appropriate drivers and - HP RDX160 | HP RDX USB 3.0 Removable Disk Backup System user guide (484933-014, - Page 21
obstruction • the internal electronics are damaged or malfunctioning Use a straightened paper clip in the Emergency Eject Hole for 10-15 seconds to remove a stuck cartridge, as described in Emergency eject (page 22). If this does not resolve the problem, run the RDX diagnostic application. Prevent - HP RDX160 | HP RDX USB 3.0 Removable Disk Backup System user guide (484933-014, - Page 22
and upgrade the firmware in the RDX Removable Disk Backup System from http:// www.hp.com/support/rdx. • Test the unit and the cartridge. To run the RDX Utility for Windows Click Start > All Programs > RDX Utility > RDX Utility. For instructions on using the RDX utility, click Help. Emergency eject - HP RDX160 | HP RDX USB 3.0 Removable Disk Backup System user guide (484933-014, - Page 23
has been ejected by the unit, grasp the exposed sides of the cartridge and pull the cartridge straight out. 4. Restart your server or workstation to reset the RDX Removable Disk Backup System. If using the external device, remember to reconnect the power cable before restarting your server or - HP RDX160 | HP RDX USB 3.0 Removable Disk Backup System user guide (484933-014, - Page 24
http://www.hp.com/ support 2. Disable USB boot in the BIOS and retry. 3. Attempt to eject the cartridge and retry boot, or boot with the RDX Removable Disk Backup System disconnected. 4. If using a FAT32 formatted cartridge, reformatting to another file system may fix the problem. 24 Troubleshooting - HP RDX160 | HP RDX USB 3.0 Removable Disk Backup System user guide (484933-014, - Page 25
replacement module. 2. Remove the RDX unit from the module and return it for servicing. It is important to retain the cables; the replacement unit does not include cables. To reconnect your RDX Removable Disk Backup System Follow the step-by-step instructions in this User Guide. To disconnect your - HP RDX160 | HP RDX USB 3.0 Removable Disk Backup System user guide (484933-014, - Page 26
7 USB Configuration Guide In this chapter: • USB in HP StorageWorks devices (page 26) • USB terminology (page 26) • Setting up a USB network (page 27) • USB cables (page 27) USB in HP StorageWorks devices The RDX Removable Disk Backup system is a USB 3.0 logo certified device. It supports the high- - HP RDX160 | HP RDX USB 3.0 Removable Disk Backup System user guide (484933-014, - Page 27
high-speed (USB 3.0 or USB 2.0) device, make sure that the USB host at the system and all the hubs between the device and host support high-speed (USB 3.0 or USB 2.0 2.0) transfer. When using a bulk transfer device, such as an RDX Removable Disk Backup System, do not use other USB devices that will - HP RDX160 | HP RDX USB 3.0 Removable Disk Backup System user guide (484933-014, - Page 28
://www.hp.com - HP corporate website • http://www.hp.com/go/storage - HP storage products • www.hp.com/storage/spock - Compatibility and cabling information for HP storage products • www.hp.com/support/rdx - Support pages for the HP RDX Removable Disk product • http://www.hp.com/support/manuals - HP - HP RDX160 | HP RDX USB 3.0 Removable Disk Backup System user guide (484933-014, - Page 29
information in this guide (available in English, French, German and Japanese) You can find these documents from the Manuals page of the HP Business Support Center website: http://www.hp.com/support/manuals Registering your drive Once you have installed and tested your HP StorageWorks drive, please - HP RDX160 | HP RDX USB 3.0 Removable Disk Backup System user guide (484933-014, - Page 30
, 28 host problems, 20 HP technical support, 28 I inserting cartridges, 17 install drive external drive, 14 internal drive, 10 installation external drive, 14 internal drive, 8 problems, 20 RDX utility, 16 internal drive attach mounting hardware, 9 connect power cable, 11 connect USB cable, 11 - HP RDX160 | HP RDX USB 3.0 Removable Disk Backup System user guide (484933-014, - Page 31
systems, 5 symbols in text, 29 T technical support HP, 28 service locator website, 28 text symbols, 29 U unload emergency eject, 22 Unload button, 19 unloading cartridges, 17 eject button, 19 mouse right-click, 18 USB cable external drive, 14 internal drive, 10 usb cables, 27 usb configuration guide
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HP RDX
USB 3.0 Removable Disk Backup System
User Guide
Abstract
This guide is intended for users who install, operate and maintain HP RDX USB 3.0 Removable Disk Backup Systems.
HP Part Number: 484933-014
Published: June 2012
Edition: Second