HP RDX320 HP RDX USB 3.0 Removable Disk Backup System user guide (484933-014,
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- HP RDX320 | HP RDX USB 3.0 Removable Disk Backup System user guide (484933-014, - Page 1
HP RDX USB 3.0 Removable Disk Backup System User Guide Abstract This guide is intended for users who install, operate and maintain HP RDX USB 3.0 Removable Disk Backup Systems. HP Part Number: 484933-014 Published: June 2012 Edition: Second - HP RDX320 | HP RDX USB 3.0 Removable Disk Backup System user guide (484933-014, - Page 2
and services. Nothing herein should be construed as constituting an additional warranty. WARRANTY STATEMENT: To obtain a copy of the warranty for this product, see the warranty information website: http://www.hp.com/go/storagewarranty HP shall not be liable for technical or editorial errors or - HP RDX320 | HP RDX USB 3.0 Removable Disk Backup System user guide (484933-014, - Page 3
Disk Backup System............14 Rear view of the external drive 14 Connecting the power and USB cables 14 4 Operating your RDX Removable Disk Backup System 16 Install the RDX Removable Disk utility (Windows only 16 Front panel...16 Media...17 Write-protecting cartridges 17 Handling cartridges - HP RDX320 | HP RDX USB 3.0 Removable Disk Backup System user guide (484933-014, - Page 4
23 6 Replacing an internal RDX Removable Disk Backup System 25 To disconnect your drive...25 Special considerations with the RDX DL Server module 25 To reconnect your RDX Removable Disk Backup System 25 7 USB Configuration Guide 26 USB in HP StorageWorks devices 26 USB terminology...26 Setting - HP RDX320 | HP RDX USB 3.0 Removable Disk Backup System user guide (484933-014, - Page 5
.com/storage/spock for details of which HP ProLiant server models are supported.) This guide describes how to install and operate the HP RDX USB 3.0 Internal and External Removable Disk Backup System. For a detailed product specification, please refer to the RDX QuickSpecs on our World Wide Web site - HP RDX320 | HP RDX USB 3.0 Removable Disk Backup System user guide (484933-014, - Page 6
the HP RDX USB 3.0 Removable Disk Backup System. Power requirements are: Table 1 Power requirements Voltage Power consumption (Typical/Peak) AC Adapter Internal drive USB 2.0 +5VDC ±5% nl +12VDC ±10% 6.5W / 13W N/A Internal drive USB 3.0 +5VDC ±5% nl +12VDC ±10% 4.5W / 13W N/A External drive - HP RDX320 | HP RDX USB 3.0 Removable Disk Backup System user guide (484933-014, - Page 7
• Troubleshoot with the RDX Removable Disk utility • Download and install firmware updates from http://www.hp.com/support/rdx HP Storage SPOCK The RDX QuickSpecs on http://www.hp.com are a good source of information for compatibility and cabling details for your protect. HP also recommends that you - HP RDX320 | HP RDX USB 3.0 Removable Disk Backup System user guide (484933-014, - Page 8
External Removable Disk Backup System (page 14). If you are installing an RDX USB DL Server module, please refer to the installation instructions supplied with the product and the relevant ProLiant documentation. Note also the special instructions for returning a drive in Replacing an internal drive - HP RDX320 | HP RDX USB 3.0 Removable Disk Backup System user guide (484933-014, - Page 9
part of the drive before installing it. HP ProLiant servers Different models of server require different mounting methods. The server may also incorporate a locking mechanism to hold the RDX Removable Disk Backup System in place. See Secure the RDX Removable Disk Backup System (page 12). Please - HP RDX320 | HP RDX USB 3.0 Removable Disk Backup System user guide (484933-014, - Page 10
install an internal USB card, if no port is available on the system board. See the RDX QuickSpecs on http://www.hp.com for supported products. Connect the USB cable to the server or workstation It is recommended that you use the A-B USB 3.0 cable supplied with the RDX Removable Disk Backup System to - HP RDX320 | HP RDX USB 3.0 Removable Disk Backup System user guide (484933-014, - Page 11
are two types of pin layout, Intel and HP. The appropriate cable must be purchased separately. Figure 6 Orientation of special ProLiant internal connector Attach USB and power cable to the RDX Removable Disk Backup System NOTE: The drive is not powered from the USB bus. It must be connected to the - HP RDX320 | HP RDX USB 3.0 Removable Disk Backup System user guide (484933-014, - Page 12
a locking mechanism to hold the RDX Removable Disk Backup System in place. 1. Push the server latch down to lock the drive into position. 2. Ensure blanking plates are in place over empty bays and replace the cover on the server. 12 Installing an HP RDX USB 3.0 Internal Removable Disk Backup System - HP RDX320 | HP RDX USB 3.0 Removable Disk Backup System user guide (484933-014, - Page 13
screwdriver to secure the M3 screws, as shown in the figure below. Figure 8 Securing drive, no mounting hardware used 1. M3 screws, supplied 2. Ensure blanking plates are in place over empty bays and replace the cover on the server or workstation. Secure the RDX Removable Disk Backup System 13 - HP RDX320 | HP RDX USB 3.0 Removable Disk Backup System user guide (484933-014, - Page 14
3 Installing an HP RDX USB 3.0 External Removable Disk Backup System If you are installing an HP RDX USB 3.0 Internal Removable Disk Backup System, please refer to Installing an HP RDX USB 3.0 Internal Removable Disk Backup System (page 8). In this chapter: • Rear view of the external drive (page 14 - HP RDX320 | HP RDX USB 3.0 Removable Disk Backup System user guide (484933-014, - Page 15
to plug the AC adapter into a power outlet. (The supplied power cord is appropriate for your geographical region.) NOTE: The RDX Removable Disk Backup System is not powered from the USB bus. It must be connected to the mains power supply. Figure 11 Connecting the power cable Connecting the power and - HP RDX320 | HP RDX USB 3.0 Removable Disk Backup System user guide (484933-014, - Page 16
run it manually. 3. Follow the instructions on the screen and restart the server or workstation when asked to do so. 4. Your RDX Removable Disk Backup System is now ready to use. Front panel The front of the RDX Removable Disk Backup System has an opening for inserting cartridges. A protective door - HP RDX320 | HP RDX USB 3.0 Removable Disk Backup System user guide (484933-014, - Page 17
support your storage requirements. Order online at: http://www.hp.com/go/storagemedia. Write-protecting cartridges If you want to protect the data on a cartridge from being altered or overwritten, you can write-protect the cartridge. 1. Eject the cartridge from the RDX Removable Disk Backup System - HP RDX320 | HP RDX USB 3.0 Removable Disk Backup System user guide (484933-014, - Page 18
-click method (Windows™ only) 1. Locate the drive letter for the device in Windows Explorer. 2. Right click on the device and select Eject. 3. The RDX Removable Disk Backup System completes any task it is currently performing and ejects the cartridge. When the cartridge has been ejected by the unit - HP RDX320 | HP RDX USB 3.0 Removable Disk Backup System user guide (484933-014, - Page 19
Eject button on the front panel. Figure 14 Ejecting a cartridge 1. cartridge activity LED 2. eject button NOTE: On the internal model, the Eject button is to the right of the cartridge slot. Figure 15 Front panel of an internal drive 2. The drive completes any task it is currently performing and - HP RDX320 | HP RDX USB 3.0 Removable Disk Backup System user guide (484933-014, - Page 20
22) • RDX Removable Disk Backup System does not appear in Device Manager (page 23) • Unit performance seems slow (page 23) • Write error (page 23) • Firmware download fails with Windows Server 2003 (page 23) • System will not complete boot process (page 23) General Procedure If a problem occurs, the - HP RDX320 | HP RDX USB 3.0 Removable Disk Backup System user guide (484933-014, - Page 21
against the specified limits (refer to the RDX QuickSpecs on http://www.hp.com). Perhaps move the drive to a more suitable site. Has a new operating system been installed in the host server or workstation? Has new backup software been installed? The problem could lie with the host or the software - HP RDX320 | HP RDX USB 3.0 Removable Disk Backup System user guide (484933-014, - Page 22
device and cartridge status information. • Download and upgrade the firmware in the RDX Removable Disk Backup System from http:// www.hp.com/support/rdx. • Test the unit and the cartridge. To run the RDX Utility for Windows Click Start > All Programs > RDX Utility > RDX Utility. For instructions on - HP RDX320 | HP RDX USB 3.0 Removable Disk Backup System user guide (484933-014, - Page 23
the failure. 3. Replace the cartridge if the error persists. Firmware download fails with Windows Server 2003 If the firmware download fails with error invalid parameter and you are using Windows Server 2003, check to ensure you have at least Service Pack 1 installed. System will not complete boot - HP RDX320 | HP RDX USB 3.0 Removable Disk Backup System user guide (484933-014, - Page 24
http://www.hp.com/ support 2. Disable USB boot in the BIOS and retry. 3. Attempt to eject the cartridge and retry boot, or boot with the RDX Removable Disk Backup System disconnected. 4. If using a FAT32 formatted cartridge, reformatting to another file system may fix the problem. 24 Troubleshooting - HP RDX320 | HP RDX USB 3.0 Removable Disk Backup System user guide (484933-014, - Page 25
module. 2. Remove the RDX unit from the module and return it for servicing. It is important to retain the cables; the replacement unit does not include cables. To reconnect your RDX Removable Disk Backup System Follow the step-by-step instructions in this User Guide. To disconnect your drive 25 - HP RDX320 | HP RDX USB 3.0 Removable Disk Backup System user guide (484933-014, - Page 26
7 USB Configuration Guide In this chapter: • USB in HP StorageWorks devices (page 26) • USB terminology (page 26) • Setting up a USB network (page 27) • USB cables (page 27) USB in HP StorageWorks devices The RDX Removable Disk Backup system is a USB 3.0 logo certified device. It supports the high- - HP RDX320 | HP RDX USB 3.0 Removable Disk Backup System user guide (484933-014, - Page 27
high-speed (USB 3.0 or USB 2.0) device, make sure that the USB host at the system and all the hubs between the device and host support high-speed (USB 3.0 or USB 2.0 2.0) transfer. When using a bulk transfer device, such as an RDX Removable Disk Backup System, do not use other USB devices that will - HP RDX320 | HP RDX USB 3.0 Removable Disk Backup System user guide (484933-014, - Page 28
for HP storage products • www.hp.com/support/rdx - Support pages for the HP RDX Removable Disk product • http://www.hp.com/support/manuals - HP Support website, documentation • http://www.hp.com/support/downloads - HP Support website, firmware and software downloads Typographic conventions - HP RDX320 | HP RDX USB 3.0 Removable Disk Backup System user guide (484933-014, - Page 29
in this guide (available in English, French, German and Japanese) You can find these documents from the Manuals page of the HP Business Support Center website: http://www.hp.com/support/manuals Registering your drive Once you have installed and tested your HP StorageWorks drive, please take - HP RDX320 | HP RDX USB 3.0 Removable Disk Backup System user guide (484933-014, - Page 30
cable, 14 connect USB cable, 14 installation, 14 F firmware download fails, 23 front panel, 16 30 Index LEDs, 16, 21 front view, 5 H handling cartridges, 17 help obtaining, 28 host problems, 20 HP technical support, 28 I inserting cartridges, 17 install drive external drive, 14 internal drive, 10 - HP RDX320 | HP RDX USB 3.0 Removable Disk Backup System user guide (484933-014, - Page 31
systems, 5 symbols in text, 29 T technical support HP, 28 service locator website, 28 text symbols, 29 U unload emergency eject, 22 Unload button, 19 unloading cartridges, 17 eject button, 19 mouse right-click, 18 USB cable external drive, 14 internal drive, 10 usb cables, 27 usb configuration guide
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HP RDX
USB 3.0 Removable Disk Backup System
User Guide
Abstract
This guide is intended for users who install, operate and maintain HP RDX USB 3.0 Removable Disk Backup Systems.
HP Part Number: 484933-014
Published: June 2012
Edition: Second