HP RDX320 HP RDX USB 3.0 Removable Disk System User guide

HP RDX320 Manual

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  • HP RDX320 | HP RDX USB 3.0 Removable Disk System User guide - Page 1
    HP RDX USB 3.0 Removable Disk Backup System User Guide Abstract This guide is intended for users who install, operate and maintain HP RDX USB 3.0 Removable Disk Backup Systems. HP Part Number: EH969-90931 Published: September 2013 Edition: Third
  • HP RDX320 | HP RDX USB 3.0 Removable Disk System User guide - Page 2
    products and services. Nothing herein should be construed as constituting an additional warranty. WARRANTY STATEMENT: To obtain a copy of the warranty for this product, see the warranty information website: www.hp.com/go/storagewarranty HP shall not be liable for technical or editorial errors or
  • HP RDX320 | HP RDX USB 3.0 Removable Disk System User guide - Page 3
    Disk Backup System............14 Rear view of the external drive 14 Connecting the power and USB cables 14 4 Operating your RDX Removable Disk Backup System 16 Install the RDX Removable Disk utility (Windows only 16 Front panel...16 Media...17 Write-protecting cartridges 17 Handling cartridges
  • HP RDX320 | HP RDX USB 3.0 Removable Disk System User guide - Page 4
    Firmware download fails with Windows Server 2003 23 System will not complete boot process 23 6 Replacing an internal HP RDX USB 3.0 Removable Disk Backup System...........24 To disconnect your drive...24 Special considerations with the RDX DL Server module 24 To reconnect your RDX Removable Disk
  • HP RDX320 | HP RDX USB 3.0 Removable Disk System User guide - Page 5
    .com/storage/spock for details of which HP ProLiant server models are supported.) This guide describes how to install and operate the HP RDX USB 3.0 Internal and External Removable Disk Backup System. For a detailed product specification, please refer to the RDX QuickSpecs on our World Wide Web site
  • HP RDX320 | HP RDX USB 3.0 Removable Disk System User guide - Page 6
    the HP RDX USB 3.0 Removable Disk Backup System. Power requirements are: Table 1 Power requirements Voltage Power consumption (Typical/Peak) AC Adapter Internal drive USB 2.0 +5VDC ±5%+12VDC ±10% 6.5W / 13W N/A Internal drive USB 3.0 +5VDC ±5%+12VDC ±10% 4.5W / 13W N/A External drive +12VDC
  • HP RDX320 | HP RDX USB 3.0 Removable Disk System User guide - Page 7
    Disk (Default) and Fixed Disk (Windows Backup) using the HP RDX utility • Troubleshoot with the HP RDX Removable Disk utility • Download and install firmware updates from www.hp.com/support/rdx HP Storage SPOCK The RDX QuickSpecs on www.hp click on the link to the SPOCK User Guide. HP Storage SPOCK 7
  • HP RDX320 | HP RDX USB 3.0 Removable Disk System User guide - Page 8
    External Removable Disk Backup System (page 14). If you are installing an RDX USB DL Server module, please refer to the installation instructions supplied with the product and the relevant ProLiant documentation. Note also the special instructions for returning a drive in Replacing an internal drive
  • HP RDX320 | HP RDX USB 3.0 Removable Disk System User guide - Page 9
    part of the drive before installing it. HP ProLiant servers Different models of server require different mounting methods. The server may also incorporate a locking mechanism to hold the RDX Removable Disk Backup System in place. See Secure the RDX Removable Disk Backup System (page 12). Please
  • HP RDX320 | HP RDX USB 3.0 Removable Disk System User guide - Page 10
    internal USB card, if no port is available on the system board. See the RDX QuickSpecs on www.hp.com for supported products. Connect the USB cable to the server or workstation It is recommended that you use the A-B USB 3.0 cable supplied with the RDX Removable Disk Backup System to connect to a USB
  • HP RDX320 | HP RDX USB 3.0 Removable Disk System User guide - Page 11
    are two types of pin layout, Intel and HP. The appropriate cable must be purchased separately. Figure 5 Orientation of special ProLiant internal connector Attach USB and power cable to the RDX Removable Disk Backup System NOTE: The drive is not powered from the USB bus. It must be connected to the
  • HP RDX320 | HP RDX USB 3.0 Removable Disk System User guide - Page 12
    a locking mechanism to hold the RDX Removable Disk Backup System in place. 1. Push the server latch down to lock the drive into position. 2. Ensure blanking plates are in place over empty bays and replace the cover on the server. 12 Installing an HP RDX USB 3.0 Internal Removable Disk Backup System
  • HP RDX320 | HP RDX USB 3.0 Removable Disk System User guide - Page 13
    screwdriver to secure the M3 screws, as shown in the figure below. Figure 7 Securing drive, no mounting hardware used 1. M3 screws, supplied 2. Ensure blanking plates are in place over empty bays and replace the cover on the server or workstation. Secure the RDX Removable Disk Backup System 13
  • HP RDX320 | HP RDX USB 3.0 Removable Disk System User guide - Page 14
    3 Installing an HP RDX USB 3.0 External Removable Disk Backup System If you are installing an HP RDX USB 3.0 Internal Removable Disk Backup System, please refer to Installing an HP RDX USB 3.0 Internal Removable Disk Backup System (page 8). In this chapter: • Rear view of the external drive (page 14
  • HP RDX320 | HP RDX USB 3.0 Removable Disk System User guide - Page 15
    to plug the AC adapter into a power outlet. (The supplied power cord is appropriate for your geographical region.) NOTE: The RDX Removable Disk Backup System is not powered from the USB bus. It must be connected to the mains power supply. Figure 10 Connecting the power cable Connecting the power and
  • HP RDX320 | HP RDX USB 3.0 Removable Disk System User guide - Page 16
    run it manually. 3. Follow the instructions on the screen and restart the server or workstation when asked to do so. 4. Your RDX Removable Disk Backup System is now ready to use. Front panel The front of the RDX Removable Disk Backup System has an opening for inserting cartridges. A protective door
  • HP RDX320 | HP RDX USB 3.0 Removable Disk System User guide - Page 17
    to support your storage requirements. Order online at: www.hp.com/go/storagemedia. Write-protecting cartridges If you want to protect the data on a cartridge from being altered or overwritten, you can write-protect the cartridge. 1. Eject the cartridge from the RDX Removable Disk Backup System
  • HP RDX320 | HP RDX USB 3.0 Removable Disk System User guide - Page 18
    -click method (Windows™ only) 1. Locate the drive letter for the device in Windows Explorer. 2. Right click on the device and select Eject. 3. The RDX Removable Disk Backup System completes any task it is currently performing and ejects the cartridge. When the cartridge has been ejected by the unit
  • HP RDX320 | HP RDX USB 3.0 Removable Disk System User guide - Page 19
    Eject button on the front panel. Figure 13 Ejecting a cartridge 1. cartridge activity LED 2. eject button NOTE: On the internal model, the Eject button is to the right of the cartridge slot. Figure 14 Front panel of an internal drive 2. The drive completes any task it is currently performing and
  • HP RDX320 | HP RDX USB 3.0 Removable Disk System User guide - Page 20
    22) • RDX Removable Disk Backup System does not appear in Device Manager (page 23) • Unit performance seems slow (page 23) • Write error (page 23) • Firmware download fails with Windows Server 2003 (page 23) • System will not complete boot process (page 23) General Procedure If a problem occurs, the
  • HP RDX320 | HP RDX USB 3.0 Removable Disk System User guide - Page 21
    not be running the correct RDX utility, see RDX Removable Disk utility (page 6). Install the RDX utility and try again. If necessary, use Windows Explorer to eject the cartridge (right-click on the drive letter for the RDX Removable Disk Backup System and select Eject). Understanding the LEDs 21
  • HP RDX320 | HP RDX USB 3.0 Removable Disk System User guide - Page 22
    device and cartridge status information. • Download and upgrade the firmware in the RDX Removable Disk Backup System from www.hp.com/support/rdx. • Test the unit and the cartridge. To run the RDX Utility for Windows Click Start > All Programs > RDX Utility > RDX Utility. For instructions on using
  • HP RDX320 | HP RDX USB 3.0 Removable Disk System User guide - Page 23
    .hp.com/support 2. Disable USB boot in the BIOS and retry. 3. Attempt to eject the cartridge and retry boot, or boot with the RDX Removable Disk Backup System disconnected. 4. If using a FAT32 formatted cartridge, reformatting to another file system may fix the problem. The RDX Removable Disk Backup
  • HP RDX320 | HP RDX USB 3.0 Removable Disk System User guide - Page 24
    the module and return it for servicing. It is important to retain the cables; the replacement unit does not include cables. To reconnect your RDX Removable Disk Backup System Follow the step-by-step instructions in this User Guide. 24 Replacing an internal HP RDX USB 3.0 Removable Disk Backup System
  • HP RDX320 | HP RDX USB 3.0 Removable Disk System User guide - Page 25
    7 USB Configuration Guide In this chapter: • USB in HP StorageWorks devices (page 25) • USB terminology (page 25) • Setting up a USB network (page 26) • USB cables (page 26) USB in HP RDX 3.0 devices The RDX Removable Disk Backup system is a USB 3.0 logo certified device. It supports the superspeed
  • HP RDX320 | HP RDX USB 3.0 Removable Disk System User guide - Page 26
    and all the hubs between the device and host support super-speed (USB 3.0) transfer rate otherwise the device will run at a slower USB 2.0 transfer rate. When using a bulk transfer device, such as an RDX Removable Disk Backup System, do not use other USB devices that will place restrictions on the
  • HP RDX320 | HP RDX USB 3.0 Removable Disk System User guide - Page 27
    cabling information for HP storage products • www.hp.com/support/rdx - Support pages for the HP RDX Removable Disk product • www.hp.com/support/manuals - HP Support website, documentation • www.hp.com/support/downloads - HP Support website, firmware and software downloads Typographic conventions
  • HP RDX320 | HP RDX USB 3.0 Removable Disk System User guide - Page 28
    information in this guide (available in English, French, German and Japanese) You can find these documents from the Manuals page of the HP Business Support Center website: www.hp.com/support/manuals Registering your drive Once you have installed and tested your HP RDX USB drive, please take a few
  • HP RDX320 | HP RDX USB 3.0 Removable Disk System User guide - Page 29
    connect USB cable, 14 installation, 14 F firmware download fails, 23 fixed disk mode, 6 front panel, 16 LEDs, 16, 21 front view, 5 H handling cartridges, 17 help obtaining, 27 host problems, 20 HP technical support, 27 I inserting cartridges, 17 install drive external drive, 14 internal drive, 10
  • HP RDX320 | HP RDX USB 3.0 Removable Disk System User guide - Page 30
    systems, 5 symbols in text, 28 T technical support HP, 27 service locator website, 27 text symbols, 28 U unload emergency eject, 22 Unload button, 19 unloading cartridges, 17 eject button, 19 mouse right-click, 18 USB cable external drive, 14 internal drive, 10 usb cables, 26 usb configuration guide
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HP RDX
USB 3.0 Removable Disk Backup System
User Guide
Abstract
This guide is intended for users who install, operate and maintain HP RDX USB 3.0 Removable Disk Backup Systems.
HP Part Number: EH969-90931
Published: September 2013
Edition: Third