HP ScanJet Pro 2600 User Guide

HP ScanJet Pro 2600 Manual

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  • HP ScanJet Pro 2600 | User Guide - Page 1
    HP ScanJet Pro 2600 f1, 3600 f1, N4600 fnw1 HP ScanJet Enterprise Flow N6600 fnw1 User Guide www.hp.com/support/sjpro2600f1 www.hp.com/support/sjproN4600fnw1 www.hp.com/support/sjpro3600f1 www.hp.com/support/sj owN6600fnw1
  • HP ScanJet Pro 2600 | User Guide - Page 2
    HP ScanJet Pro 2600 f1, 3600 f1, N4600 fnw1 HP ScanJet Enterprise Flow N6600 fnw1 User Guide SUMMARY This guide provides configuration, use, maintenance, troubleshooting, safety and environmental information.
  • HP ScanJet Pro 2600 | User Guide - Page 3
    to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors
  • HP ScanJet Pro 2600 | User Guide - Page 4
    f1 and 3600 f1 models) ...4 Touch panel view (N4600 fnw1 and N6600 fnw1 models)...5 Product specifications ...7 Technical specifications ...7 Supported sleep and auto-off settings using the HP Scanner Tools Utility 12 Change the default auto-off setting using the HP Utility...12 2 Use the scanner
  • HP ScanJet Pro 2600 | User Guide - Page 5
    scan from the hardware ...28 Scan from the control panel buttons (2600 f1 and 3600 f1 models 29 Scan from the touch screen (N4600 fnw1 and N6600 fnw1 models ...37 HP Easy Scan...37 Scan from other applications ...38 Advanced configuration with HP Utility (macOS) ...38 Open HP Utility...38 HP Utility
  • HP ScanJet Pro 2600 | User Guide - Page 6
    Solve problems...46 Basic troubleshooting tips ...46 Reset the scanner(N4600 fnw1 and N6600 fnw1 models)...47 Interpret control panel lights and patterns (2600 f1 and 3600 f1 models 47 Scanner installation problems ...47 Check the cables...48 Uninstall and then reinstall the HP ScanJet drivers and
  • HP ScanJet Pro 2600 | User Guide - Page 7
    ● 3600 f1 models: www.hp.com/support/sjpro3600f1 ● N4600 fnw1 models: www.hp.com/support/sjproN4600fnw1 ● N6600 fnw1 models: www.hp.com/support/sjflowN6600fnw1 HP's all-inclusive help for this product includes the following: ● Install and configure ● Learn and use ● Solve problems ● Download
  • HP ScanJet Pro 2600 | User Guide - Page 8
    Table 1-1 Front view (2600 f1 and 3600 f1 models) Callout Description 1 Document feeder latch 2 Document output tray with extension 3 Paper guides 4 Document input tray 5 Control panel 6 Scanner lid Front view (N4600 fnw1 and N6600 fnw1 models) Identify the parts on the front of the
  • HP ScanJet Pro 2600 | User Guide - Page 9
    models) Callout Description 1 USB 2.0 interface port 2 Power supply input Back view (3600 f1 models) Identify the parts on the back of the scanner. 1 2 32 Table 1-4 Back view (3600 f1 models) Callout Description 1 USB host for USB flash drive 2 USB 3.0 interface port 3 Power supply
  • HP ScanJet Pro 2600 | User Guide - Page 10
    input Serial number and product number location The serial and product numbers label is located on the bottom of the scanner. Control panel view (2600 f1 and 3600 f1 models) Use the buttons on the control panel to start or cancel a scan, and to turn the unit on and off. 12 345 4 Chapter
  • HP ScanJet Pro 2600 | User Guide - Page 11
    (picture) ● Scan to Email ● Scan to Cloud ● Scan to USB (3600 f1 only) The selected shortcut will be indicated by the corresponding LED indicator. NOTE: The settings of the shortcuts can be configured in the HP
  • HP ScanJet Pro 2600 | User Guide - Page 12
    12 3 4 5 6 7 89 10 11 12 Table 1-7 Touch screen menu Callout Description 1 Ready 2 Starts a scan to a connected computer 3 Starts a scan to an email address 4 Starts a scan to a network folder 5 Starts a scan to SharePoint 6 Starts a scan to a USB flash drive 7 Select a scan
  • HP ScanJet Pro 2600 | User Guide - Page 13
    Table 1-7 Touch screen menu (continued) Callout Description 9 Settings 10 Reserved jobs 11 Go to previous or next page 12 Favorite shortcuts NOTE: The features that appear on the Home screen can vary, depending on the scanner configuration. Buttons on the touch panel Use the buttons on
  • HP ScanJet Pro 2600 | User Guide - Page 14
    a current list of supported operating systems, go to the product support home page for HP's allinclusive help for the scanner: ● 2600 f1 models: www.hp.com/support/sjpro2600f1 ● 3600 f1 models: www.hp.com/support/sjpro3600f1 ● N4600 fnw1 models: www.hp.com/support/sjproN4600fnw1 8 Chapter 1 Product
  • HP ScanJet Pro 2600 | User Guide - Page 15
    ● N6600 fnw1 models: www.hp.com/support/sjflowN6600fnw1 Table 1-10 Minimum system requirements Windows 7, 8.1, accommodate the scanner. 1 2 3 3 Table 1-11 Product dimensions Model 1. Height 2600 f1 and 3600 f1 models 133.3 (5.2 in) N4600 fnw1 and N6600 133.3 (5.2 in) fnw1 models 2. Depth
  • HP ScanJet Pro 2600 | User Guide - Page 16
    see the Installation Guide that came with the product. For additional instructions, go to HP support on the web. Go to the product support home page for HP's all-inclusive help for the product: ● 2600 f1 models: www.hp.com/support/sjpro2600f1 ● 3600 f1 models: www.hp.com/support/sjpro3600f1 ● N4600
  • HP ScanJet Pro 2600 | User Guide - Page 17
    one of the following: ● Windows 8.1 and 10: On the Start screen, click the HP Scanner Tools Utility tile. ● Launch HP Scan Assistant from your desktop, and then select Tools. HP TWAIN HP TWAIN provides a software interface between imaging/scanning hardware and TWAIN-compliant software applications
  • HP ScanJet Pro 2600 | User Guide - Page 18
    , monitor, maintain, troubleshoot, and secure your printing and imaging environment - ultimately increasing business productivity by helping you save time, control costs, and protect your investment. HP Web Jetadmin upgrades are periodically made available to provide support for specific product
  • HP ScanJet Pro 2600 | User Guide - Page 19
    2. Click the Energy icon. 3. Select an auto-off time setting from the Automatically power off the scanner: drop-down box. Change the default auto-off setting using the HP Utility 13
  • HP ScanJet Pro 2600 | User Guide - Page 20
    SMTP port number, or authentication information, contact the email/Internet service provider or system administrator for the information. SMTP server names and your sending limit. Step two: Access the HP Embedded Web Server (EWS) To access the HP Embedded Web Server (EWS), complete the following
  • HP ScanJet Pro 2600 | User Guide - Page 21
    computer. Figure 2-2 Example of the EWS screen HP ScanJet Information General Scan Security Device Information Network Information If you are using a hosted SMTP service such as Gmail, verify the SMTP address, port number, and SSL settings from the service provider's website or other sources.
  • HP ScanJet Pro 2600 | User Guide - Page 22
    5. If the SMTP server requires authentication to send an email, complete the following fields in the SMTP Authentication area: ● In the SMTP User ID field, enter the user ID for the SMTP server. ● In the SMTP Password field, enter the password for the SMTP server. 6. Review all the information, and
  • HP ScanJet Pro 2600 | User Guide - Page 23
    use of the term "server" in this context refers to the computer where the shared folder resides. Step two: Access the HP Embedded Web Server (EWS) To access the HP Embedded Web Server (EWS), complete the following steps: 1. From the Home screen on the product control panel, touch the Network icon
  • HP ScanJet Pro 2600 | User Guide - Page 24
    option to continue to the website. Accessing this website will not harm the computer. Figure 2-4 Example of the EWS screen HP ScanJet Information General Scan Security Device Information Network Information Usage Event Log Device Information Status Networking Step three: Configure the Scan to
  • HP ScanJet Pro 2600 | User Guide - Page 25
    on a USB flash drive. Before using this feature, follow the steps below to enable and configure it. Step one: Access the HP Embedded Web Server (EWS) To access the HP Embedded Web Server (EWS), complete the following steps: 1. From the Home screen on the product control panel, touch the Network icon
  • HP ScanJet Pro 2600 | User Guide - Page 26
    option to continue to the website. Accessing this website will not harm the computer. Figure 2-6 Example of the EWS screen HP ScanJet Information General Scan Security Device Information Network Information Usage Event Log Device Information Status Networking Step two: Configure the default
  • HP ScanJet Pro 2600 | User Guide - Page 27
    to must exist on the SharePoint site, and write access must be enabled to the destination folder. Step two: Access the HP Embedded Web Server (EWS) To access the HP Embedded Web Server (EWS), complete the following steps: 1. From the Home screen on the product control panel, touch the Network icon
  • HP ScanJet Pro 2600 | User Guide - Page 28
    option to continue to the website. Accessing this website will not harm the computer. Figure 2-8 Example of the EWS screen HP ScanJet Information General Scan Security Device Information Network Information Usage Event Log Device Information Status Networking Step three: Configure the Scan to
  • HP ScanJet Pro 2600 | User Guide - Page 29
    testing the connection. ● Cancel: Select this option to quit the configuration without saving. Set up access control The Access Control option in the HP Embedded Web Server (EWS) provides controls to manage the scanner features users can access. NOTE: If the administrator has set a password to limit
  • HP ScanJet Pro 2600 | User Guide - Page 30
    . TIP: Use the lines on the input tray paper guides to help you to not exceed the input tray capacity. ● Be sure that original documents are within these guidelines: Table 2-6 Supported paper size and weight Item Size Width: 2600 f1 and 3600 f1 models: 89 to 216 mm (3.5 to 8.5 in) N4600 fnw1
  • HP ScanJet Pro 2600 | User Guide - Page 31
    the width of the documents. Make sure that the paper guides touch the edges of the original. If there is any clearance between the paper guides and the edges of the documents, the scanned image might be skewed. Supported paper sizes and types Supported paper types and sizes for the product are shown
  • HP ScanJet Pro 2600 | User Guide - Page 32
    and N6600 fnw1 models: 148 x 105 mm (5.8 x 4.1 in) Maximum paper size 2600 f1 and 3600 f1 models: 3100 x 216 mm (122 x 8.5 in) N4600 fnw1 and N6600 fnw1 models: 5362 x 216 mm (211 x 8.5 in) Table 2-9 Supported paper size limit for the flatbed scanner Name Description Maximum paper size 216
  • HP ScanJet Pro 2600 | User Guide - Page 33
    the edge of the document stack or drop the paper stack into the input tray. 4. Slide the paper guides to fit the width of the document. If there is any gap between the paper guides and the edges of the documents, the scanned image might be skewed. NOTE: Make sure not to
  • HP ScanJet Pro 2600 | User Guide - Page 34
    5. Open the output tray and extension. The documents are now ready to be scanned. Load documents on the scanner glass To scan fragile documents (such as photos or documents on wrinkled or very light paper), place the document face down on the scanner glass. 1. Open the scanner lid. 2. Load the
  • HP ScanJet Pro 2600 | User Guide - Page 35
    Scan from the control panel buttons (2600 f1 and 3600 f1 models) To scan from the control panel, follow control panel, touch To Computer. 3. The scanner displays a list of computers that have the HP software installed and are enabled to receive scans from the scanner. Select a computer to receive the
  • HP ScanJet Pro 2600 | User Guide - Page 36
    , touch To Email. 3. Follow the onscreen instructions to select or enter an email address. 4. USB flash drive, or email message, and then manually upload the files to the SharePoint site. 1. USB flash drive. Before using this feature, use the HP Embedded Web server to enable and configure it. 1. Load
  • HP ScanJet Pro 2600 | User Guide - Page 37
    shortcuts To modify a scan shortcut, follow these steps: 1. Open the HP Scan software. 2. Select the shortcut to be modified from the list to Load the original into the input tray or on the scanner glass. 2. Open the HP Scan software. 3. Follow one of the steps: ● Select Save as JPEG or Email
  • HP ScanJet Pro 2600 | User Guide - Page 38
    optical character recognition (OCR) to convert text on a page to text that can be edited on a computer. The OCR software comes with the HP Scan and ReadIris Pro software. For information about using the OCR software, see scan text for editing in the online Help. Scan to email Learn how to scan
  • HP ScanJet Pro 2600 | User Guide - Page 39
    this feature might be helpful when scanning: ● Multipart forms (a use that HP does not recommend). ● Documents which have labels or sticky notes attached user interface to enable multi-feed detection when scanning from non-HP software. Everyday Scan The Everyday Scan shortcut allows users to define
  • HP ScanJet Pro 2600 | User Guide - Page 40
    this feature to automatically adjust page orientation by language. 1. Open the HP Scan software. 2. Select a scan shortcut. 3. Click More. fnw1 models) The Reserved Jobs feature allows you to initiate a job from the HP Scan software on the computer with preset options, and then trigger the job on
  • HP ScanJet Pro 2600 | User Guide - Page 41
    software that you are using. Automatically detect page size The HP Scan software is capable of automatically detecting page size using the ISIS or TWAIN user interface to set crop options when scanning from non-HP scanning software. For information about the auto-crop settings, see the online
  • HP ScanJet Pro 2600 | User Guide - Page 42
    or remove a device on the computer. 1. Open the HP Scan software. 2. Click the Settings icon to open the Device Settings window. 3. Do one of the following: ● To add a device, click the Plus icon +, click Connect a new device, and then follow the onscreen instructions. 36 Chapter 2 Use the scanner
  • HP ScanJet Pro 2600 | User Guide - Page 43
    HP Scan Assistant from the computer desktop, click Tools, click Device Setup & Software, and then select Connect a new device. Scan by using other scan software The following third-party applications are also supported by the scanner: ● Readiris Pro to a file and manually attach it to an email
  • HP ScanJet Pro 2600 | User Guide - Page 44
    hide Mac products found by the HP Utility. ● All Settings: Click this button to return to the HP Utility main view. ● HP Support: Click this button to open a browser and go to the HP support website. ● Supplies: Click this button to open the HP SureSupply website. ● Registration: Click this button
  • HP ScanJet Pro 2600 | User Guide - Page 45
    To optimize performance, make sure the computer meets the recommended system requirements. To view minimum and recommended system requirements, see www.hp.com, and then search for the scanner model plus the word specifications. ● Saving a scanned image to a searchable format (for example, searchable
  • HP ScanJet Pro 2600 | User Guide - Page 46
    maintenance information, visit the product support home page: ● 2600 f1 models: www.hp.com/support/sjpro2600f1 ● 3600 f1 models: www.hp.com/support/sjpro3600f1 ● N4600 fnw1 models: www.hp.com/support/sjproN4600fnw1 ● N6600 fnw1 models: www.hp.com/support/sjflowN6600fnw1 Test and calibrate the touch
  • HP ScanJet Pro 2600 | User Guide - Page 47
    2. Lift up the document feeder. 3. Use a clean, lint-free cloth moistened with water or spray the glass cleaner on a clean, lint-free cloth, and then thoroughly clean the flatbed scanner glass. CAUTION: Do not spray the glass cleaner directly on the scanner glass as this might cause permanent damage
  • HP ScanJet Pro 2600 | User Guide - Page 48
    (2600 f1 and 3600 f1 models) ● Separation rollers (N4600 fnw1 and N6600 fnw1 models) The replacement kit also includes detailed instructions for replacement kit is a consumable and is not covered under warranty or standard service agreements. 1. Press the Power button to turn off the scanner, and
  • HP ScanJet Pro 2600 | User Guide - Page 49
    up to remove. Figure 3-1 Remove separation pad (2600 f1 and 3600 f1 models) Figure 3-2 Remove separation rollers (N4600 fnw1 and N6600 fnw1 models) 4. Remove and replace the separation pad/roller module as described in the instructions included with the replacement kit. Figure 3-3 Replace separation
  • HP ScanJet Pro 2600 | User Guide - Page 50
    Figure 3-4 Replace separation rollers (N4600 fnw1 and N6600 fnw1 models) 5. Continue with replacing the pick up roller module. Replace the pickup roller module Continue to replace the pickup roller module after the separation rollers have been replaced. 1. Squeeze the tab on the left side of the
  • HP ScanJet Pro 2600 | User Guide - Page 51
    described in the instructions included with the HP scanner parts website at www.hp.com/buy/parts. Table 3-1 Roller replacement kit Item Description Part number Service Replacement-SJ A Roller Unit Replacement pickup roller for 2600 f1, 3600 f1 and N6600 fnw1 models. 4T8E4-69001 Service
  • HP ScanJet Pro 2600 | User Guide - Page 52
    defective. Go to the product support home page for assistance: ○ 2600 f1 models: www.hp.com/support/sjpro2600f1 ○ 3600 f1 models: www.hp.com/support/sjpro3600f1 ○ N4600 fnw1 models: www.hp.com/support/sjproN4600fnw1 ○ N6600 fnw1 models: www.hp.com/support/sjflowN6600fnw1 ● If the scanning software
  • HP ScanJet Pro 2600 | User Guide - Page 53
    problems continue, it is possible that the HP scanning software, firmware, or associated drivers are out of date or have become corrupted. Visit the product support home page to locate software, firmware, and driver updates for the scanner: ● 2600 f1 models: www.hp.com/support/sjpro2600f1 ● 3600 f1
  • HP ScanJet Pro 2600 | User Guide - Page 54
    , see www.hp.com/support, select your country/ region, and then use the search tool to find Ethernet troubleshooting topics. Uninstall and then reinstall the HP ScanJet drivers and tools (Windows) If checking the scanner cable connections did not solve the problem, the problem might have occurred
  • HP ScanJet Pro 2600 | User Guide - Page 55
    be defective. Go to the product support home page for assistance: ○ 2600 f1 models: www.hp.com/support/sjpro2600f1 ○ 3600 f1 models: www.hp.com/support/sjpro3600f1 ○ N4600 fnw1 models: www.hp.com/support/sjproN4600fnw1 ○ N6600 fnw1 models: www.hp.com/support/sjflowN6600fnw1 The scanner will not turn
  • HP ScanJet Pro 2600 | User Guide - Page 56
    be defective. Go to the product support home page for assistance: ○ 2600 f1 models: www.hp.com/support/sjpro2600f1 ○ 3600 f1 models: www.hp.com/support/sjpro3600f1 ○ N4600 fnw1 models: www.hp.com/support/sjproN4600fnw1 ○ N6600 fnw1 models: www.hp.com/support/sjflowN6600fnw1 The scanner has paused or
  • HP ScanJet Pro 2600 | User Guide - Page 57
    , select the appropriate value (1 hour, 2 hours, 4 hours, or 8 hours) from the Turn off the scanner after drop-down list. 3. Click Apply. macOS: Use HP Utility to change these defaults. Paper jams Review the following information about clearing paper jams. NOTE: Scanning damp or wet pages can cause
  • HP ScanJet Pro 2600 | User Guide - Page 58
    not be placed correctly. Straighten the pages and adjust the paper guides to center the stack. ● The paper guides must be touching the sides of the paper stack to work properly to ensure the hatch is closed. A problem with the scanner hardware might exist. Follow this procedure to test the scanner: 52
  • HP ScanJet Pro 2600 | User Guide - Page 59
    quality problems. The scanned images are not straight Check the following to resolve the issue. ● Verify that the paper guides are Check for any obstructions in the scanner paper path and make sure the paper guides are positioned appropriately. Try another scan. ● Verify that the document is
  • HP ScanJet Pro 2600 | User Guide - Page 60
    image using the Image Capture application, set Image Correction to Manual and use the Threshold slider bar to adjust the threshold. USB cable faces down when the cable is properly connected to the scanner. If the problem persists after verifying the above items, try the following: 1. Do one of the
  • HP ScanJet Pro 2600 | User Guide - Page 61
    uninstall and then reinstall the HP ScanJet drivers and software. Check the radio in the scanner is turned on. ● Verify that the service set identifier (SSID) is correct. If you are not sure and the scanner. Make sure poles, walls, or support columns containing metal or concrete do not separate the
  • HP ScanJet Pro 2600 | User Guide - Page 62
    , there might be a problem with the control panel. Contact HP Support at: ● 2600 f1 models: www.hp.com/support/sjpro2600f1 ● 3600 f1 models: www.hp.com/support/sjpro3600f1 ● N4600 fnw1 models: www.hp.com/support/sjproN4600fnw1 ● N6600 fnw1 models: www.hp.com/support/sjflowN6600fnw1 LCD issues (N4600
  • HP ScanJet Pro 2600 | User Guide - Page 63
    The scanner is scanning items very slowly When scanning to edit text, the optical character recognition (OCR) causes the scanner to scan more slowly, which is normal. Wait for the item to scan. NOTE: Windows: For the best OCR results, scanner compression should be set to the minimum compression
  • HP ScanJet Pro 2600 | User Guide - Page 64
    cannot be edited, make the following selections before scanning: - Select a scan shortcut that supports OCR. The following scan shortcuts support OCR: ○ Save as PDF ○ Email as PDF ○ Save as Editable Text ( scanner strips are clean. Email problems (N4600 fnw1 and N6600 fnw1 models) To resolve email
  • HP ScanJet Pro 2600 | User Guide - Page 65
    Validate the SMTP gateway address Open the Embedded Web Server to confirm that the SMTP gateway address is correct. Also confirm that the email address being used is valid. Validate the LDAP gateway (Windows) Use the following procedure to validate the LDAP gateway in Windows. 1. Open Windows
  • HP ScanJet Pro 2600 | User Guide - Page 66
    . Product support home page: ● 2600 f1 models: www.hp.com/support/sjpro2600f1 ● 3600 f1 models: www.hp.com/support/sjpro3600f1 ● N4600 fnw1 models: www.hp.com/support/sjproN4600fnw1 ● N6600 fnw1 models: www.hp.com/support/ sjflowN6600fnw1 www.hp.com/support 60 Chapter 5 Additional troubleshooting
  • HP ScanJet Pro 2600 | User Guide - Page 67
    documents 14, 24 locating 2 tips on loading 14, 24 install software troubleshoot 46, 47 ISIS 1, 10, 11 J jams troubleshoot 46, 51, 52 Jetadmin, HP Web 12 L LCD problems 56 LED error 46, 47 long-page support 14, 31, 33 M Macintosh HP Utility 14, 37, 38 macOS software 1, 11 maintenance clean paper
  • HP ScanJet Pro 2600 | User Guide - Page 68
    46, 52 not feeding 46, 52 supported sizes 14, 24, 25 troubleshoot 46, 52 paper guides, locating 1, 2 paper path clean 40 feeding problems 46, 51 parts order 40, images 46, 53 Sleep Mode 1, 12 software HP Utility 14, 37, 38 Mac 1, 11 troubleshoot installation 46, 47 uninstall and reinstall 46, 47
  • HP ScanJet Pro 2600 | User Guide - Page 69
    W Web sites HP Web Jetadmin, downloading 12 websites customer support 46, 60 order supplies 40, 45 replacement parts 40, 42 white scans troubleshoot 46, 53 Windows software 1, 10 wireless connection issues 55 Index 63
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User Guide
www.hp.com/support/sjpro2600f1
www.hp.com/support/sjpro3600f1
www.hp.com/support/sjproN4600fnw1
www.hp.com/support/sjflowN6600fnw1
HP ScanJet Pro 2600 f1, 3600 f1, N4600 fnw1
HP ScanJet Enterprise Flow N6600 fnw1