HP Scanjet 7490c HP Scanjet 7400C Series Scanner Mac - (English) Setup and Sup
HP Scanjet 7490c Manual
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- HP Scanjet 7490c | HP Scanjet 7400C Series Scanner Mac - (English) Setup and Sup - Page 1
hp scanjet 7400c series scanner setup and support guide - HP Scanjet 7490c | HP Scanjet 7400C Series Scanner Mac - (English) Setup and Sup - Page 2
FOR A PARTICULAR PURPOSE. Hewlett-Packard shall not be liable for any direct, indirect, incidental, consequential, or other damage alleged in connection with the furnishing or use of this information. NOTICE TO U.S. GOVERNMENT USERS: RESTRICTED RIGHTS COMMERCIAL COMPUTER SOFTWARE: "Use, duplication - HP Scanjet 7490c | HP Scanjet 7400C Series Scanner Mac - (English) Setup and Sup - Page 3
3 1 Installing and troubleshooting This section provides information for installing the scanner and resolving issues that might occur during installation. For usage problems after installation, see the user's manual. Installing the scanner and accessories Before you begin q Ensure you have a USB - HP Scanjet 7490c | HP Scanjet 7400C Series Scanner Mac - (English) Setup and Sup - Page 4
4 Installing and troubleshooting 1. Check the box contents ADF HP PrecisionScan Pro CD-ROM scanner XPA power cable USB cable q HP ScanJet 7400C series q USB cable scanner q power cable q HP PrecisionScan Pro CD-ROM q transparency/slide adapter q automatic document feeder (ADF) (XPA) ( - HP Scanjet 7490c | HP Scanjet 7400C Series Scanner Mac - (English) Setup and Sup - Page 5
, attach the ADF to the scanner. Use the ADF to scan multiple pages. a Remove the protective film from the bottom of the ADF. b Attach the ADF to the scanner. c Connect the ADF cable to its port on the scanner. ADF port See "Using accessories" in the HP PrecisionScan Pro Help for usage instructions. - HP Scanjet 7490c | HP Scanjet 7400C Series Scanner Mac - (English) Setup and Sup - Page 6
6 Installing and troubleshooting 3. Unlock the scanner Use your finger to flip the lock down to the unlocked position. If the lock is not completely in the unlocked position, you will hear a grinding noise when you try to scan. - HP Scanjet 7490c | HP Scanjet 7400C Series Scanner Mac - (English) Setup and Sup - Page 7
Installing and troubleshooting 7 4. Install software Install the HP scanning software before you install additional software. a Quit all open programs. b Insert the CD-ROM. The HP Scanning Software window appears. (If the HP Scanning Software window does not appear, double-click the icon for the HP - HP Scanjet 7490c | HP Scanjet 7400C Series Scanner Mac - (English) Setup and Sup - Page 8
8 Installing and troubleshooting 5. Connect interface cable a Turn off the computer. b Choose ONE: q Connect the USB cable between the USB ports on the scanner and the computer. q Connect the SCSI cable between the SCSI ports on the scanner and the computer. SCSI USB 6. Connect the power cable a - HP Scanjet 7490c | HP Scanjet 7400C Series Scanner Mac - (English) Setup and Sup - Page 9
Installing and troubleshooting 9 7. Change the front panel overlay (if necessary) The scanner has a front panel overlay installed. If necessary, change the overlay to match your language. a From the bottom, front center of the overlay, gently lift the overlay off of the scanner. b Align the pegs on - HP Scanjet 7490c | HP Scanjet 7400C Series Scanner Mac - (English) Setup and Sup - Page 10
10 Installing and troubleshooting Start scanning Use one of these methods: q Scanner buttons. Scan directly to a destination by pressing one of these buttons: E-mail Fax Copy Edit Text File HP Scanning Software q HP PrecisionScan Pro software. Use the software to view or change the scanned - HP Scanjet 7490c | HP Scanjet 7400C Series Scanner Mac - (English) Setup and Sup - Page 11
product tour when you start the software. q For installation help, support, and specifications: See more information later in this guide. q For tips and information on scanning and optional accessories: Visit the HP ScanJet website at www.scanjet.hp.com. q For customer support on the Web, visit www - HP Scanjet 7490c | HP Scanjet 7400C Series Scanner Mac - (English) Setup and Sup - Page 12
12 Installing and troubleshooting Performing basic troubleshooting If the scanner or software is not working, perform these steps first. q Check that the power cable is securely connected between the scanner and a live electrical outlet or surge protector that is turned on. q Make sure you have - HP Scanjet 7490c | HP Scanjet 7400C Series Scanner Mac - (English) Setup and Sup - Page 13
and troubleshooting 13 Checking connections The scanner can be connected to the computer using a USB or a SCSI connection. USB is recommended because its installation is simpler. If you are having trouble with a USB or a SCSI connection, use the Apple System Profiler to verify that scanner is - HP Scanjet 7490c | HP Scanjet 7400C Series Scanner Mac - (English) Setup and Sup - Page 14
14 Installing and troubleshooting Checking the USB connection This scanner can be connected to the computer using USB if these requirements can be met: q The computer has a USB connector on the back (see below). q The computer is running Mac OS 8.5.1 or later. USB port on the scanner USB port on the - HP Scanjet 7490c | HP Scanjet 7400C Series Scanner Mac - (English) Setup and Sup - Page 15
. 7 Click the General tab in the HP ScanJet Controls dialog box. 8 Click USB, and then select the model number of your scanner from list, if it is not already selected. (The scanner you select becomes the default scanner.) 9 Click Refresh. 10 Press the HP SCANNING SOFTWARE button on the front of the - HP Scanjet 7490c | HP Scanjet 7400C Series Scanner Mac - (English) Setup and Sup - Page 16
any SCSI flyer that might be included in the scanner box. For all SCSI cards and cables: q The SCSI card must be compliant with the operating system that your computer is running. q The SCSI card must be installed with appropriate software drivers. See the documentation for the card. q The SCSI card - HP Scanjet 7490c | HP Scanjet 7400C Series Scanner Mac - (English) Setup and Sup - Page 17
HP ScanJet Controls dialog box. 8 Click SCSI, and then select the model number of your scanner from the list, if it is not already selected. (The scanner you select becomes the default scanner.) 9 Press the HP SCANNING SOFTWARE button on the front of the scanner. If the SCSI card has been installed - HP Scanjet 7490c | HP Scanjet 7400C Series Scanner Mac - (English) Setup and Sup - Page 18
18 Installing and troubleshooting SCSI troubleshooting If the scanner test fails, follow these steps. q Repeat basic troubleshooting. See "Performing basic troubleshooting" on page 12. q Make sure the SCSI chain is less than 20 feet (6 meters) long, including any cabling to SCSI devices inside the - HP Scanjet 7490c | HP Scanjet 7400C Series Scanner Mac - (English) Setup and Sup - Page 19
Installing and troubleshooting 19 Changing the SCSI address The SCSI address (also called the SCSI ID) for the HP scanner is preset to 2. If you have other SCSI devices attached to this SCSI card, you may need to change the scanner address to prevent address conflicts. If this is the case, use the - HP Scanjet 7490c | HP Scanjet 7400C Series Scanner Mac - (English) Setup and Sup - Page 20
into your computer's CD-ROM drive. The HP Scanning Software window appears. (If the HP Scanning Software window does not appear, double-click the icon for the HP Scanning Software CD.) 3 Double-click the HP Scanning Software Installer, and then follow the instructions on the screen. 4 When the main - HP Scanjet 7490c | HP Scanjet 7400C Series Scanner Mac - (English) Setup and Sup - Page 21
up and using your scanner, downloading drivers, solving a problem, ordering, and information about the warranty. HP ScanJet website Visit www.scanjet.hp.com for: q tips for using your scanner more effectively and creatively. q HP ScanJet driver updates and software. HP assistance If you cannot - HP Scanjet 7490c | HP Scanjet 7400C Series Scanner Mac - (English) Setup and Sup - Page 22
your computer to connect the computer to the scanner, HP recommends buying and installing a ConnectCom Solutions SCSI card. Visit the ConnectCom Solutions website for information about the recommended SCSI card, or to check for and download updated drivers for the card. www.connectcom.net/products - HP Scanjet 7490c | HP Scanjet 7400C Series Scanner Mac - (English) Setup and Sup - Page 23
specifications 23 Contacting HP Customer Support In addition to the Web, you can contact HP by telephone or mail for support and service for your scanner. Prices, availability, and hours of support are subject to change without notice. How HP can help HP's support hotline can help resolve problems - HP Scanjet 7490c | HP Scanjet 7400C Series Scanner Mac - (English) Setup and Sup - Page 24
long distance charges will apply. Call (208) 323-2551. Our support staff is available from 6 am to 10 pm Mountain Time, Monday through Friday, or 9 am to 4 hp.com/cpso-support/guide/psd/repairhelp.html for the nearest sales and service office. Obtaining support worldwide If you need help with your HP - HP Scanjet 7490c | HP Scanjet 7400C Series Scanner Mac - (English) Setup and Sup - Page 25
Support, warranty, and specifications 25 If the number below has changed, visit www.hp.com/cposupport/mail_support.html to check for a new one. Argentina (5411) 4778 8380 0810 555 5520 (clientes del interior) Australia +61 (3) 8877 8000 Austria +0810 - HP Scanjet 7490c | HP Scanjet 7400C Series Scanner Mac - (English) Setup and Sup - Page 26
26 Support, warranty, and specifications Malaysia +60 (3) 295 2566 (Kuala Lumpur) 1 300 88 00 28 (Penang) Mexico 52 58 9922 (Mexico City) 01-800-472-6684 (outside Mexico City) Middle East/Africa +44 (0) 207 512 52 02 Netherlands +31 (0)20 606 8751 New Zealand +64 (9) 356 6640 Norway +47 22 11 6299 - HP Scanjet 7490c | HP Scanjet 7400C Series Scanner Mac - (English) Setup and Sup - Page 27
specifications 27 Warranty Statement HEWLETT-PACKARD LIMITED WARRANTY STATEMENT HP PRODUCT HP ScanJet 7400C, 7450C, 7490C Scanners and/or HP ScanJet Automatic Document Feeder and/or HP ScanJet Transparency Adapter DURATION OF LIMITED WARRANTY: 1 year 1 HP warrants to you, the end-user customer - HP Scanjet 7490c | HP Scanjet 7400C Series Scanner Mac - (English) Setup and Sup - Page 28
THIS PRODUCT TO YOU. Hardware repair services If you think your scanner, ADF, or XPA needs repair, first call the Customer Support Center, which can help determine if service is required and direct you to a service site. Please see "Contacting HP Customer Support" on page 23. Otherwise, contact the - HP Scanjet 7490c | HP Scanjet 7400C Series Scanner Mac - (English) Setup and Sup - Page 29
Support, warranty, and specifications 29 Specifications Environmental specifications Scanner Temperature Operating: 10° to 35° C (50° to 95° F) Storage: -40° to 60° C (-40° to 140° F) Humidity Operating: 15% to 80% noncondensing 10° to 35° C (50° to 95° F) Storage: up to 90% (0° to 70° C or 32° - HP Scanjet 7490c | HP Scanjet 7400C Series Scanner Mac - (English) Setup and Sup - Page 30
30 Support, warranty, and specifications Product specifications Scanner Scanner Feature Scanner type Maximum item size Scanning element Interface Optical resolution Selectable resolution Image processing (options) AC line voltage Power consumption Weight Specification Flatbed 216 mm by 356 mm - HP Scanjet 7490c | HP Scanjet 7400C Series Scanner Mac - (English) Setup and Sup - Page 31
Support, warranty, and specifications 31 ADF ADF Feature Size Weight Paper tray capacity Maximum paper size Minimum paper size Maximum paper weight Minimum paper weight Power requirements Speed Specification 535 by 290 by 90 mm (21.06 by 11.42 by 3.54 inches) 2.20 kg (4.85 lb) 50 sheets of 75 g/m2 - HP Scanjet 7490c | HP Scanjet 7400C Series Scanner Mac - (English) Setup and Sup - Page 32
32 Support, warranty, and specifications Regulatory information German Noise Declaration The German noise declaration is required in Germany. It gives noise output figures. Scanner Geräuschemission LpS < 70 dB am Arbeitsplatz normaler Betrieb nach DIN 45635 T. 19 Die Daten sind die Ergebnisse - HP Scanjet 7490c | HP Scanjet 7400C Series Scanner Mac - (English) Setup and Sup - Page 33
: Product Name: Model Number: Product Options: Hewlett-Packard Company Colorado Digital Imaging 700 71st Avenue Greeley, CO 80634 USA CDI Regulatory Manager 970-350-4000 HP ScanJet 7400C, HP ScanJet 7450C, HP ScanJet 7490C C7710A (Base Scanner), C7717A or C7718A (Worldwide), C7713A or C7715A - HP Scanjet 7490c | HP Scanjet 7400C Series Scanner Mac - (English) Setup and Sup - Page 34
Guide 22 and EN 45014: Supplier's Name Hewlett-Packard Company Supplier's Address Colorado Digital Imaging 700 71st Avenue Greeley, Colorado 80634 USA declares that the product: Product Name HP ScanJet 7400C, HP ScanJet 7450C, HP ScanJet 7490C Model Number(s) C7710A (Base Scanner), C7717A - HP Scanjet 7490c | HP Scanjet 7400C Series Scanner Mac - (English) Setup and Sup - Page 35
Support, warranty, and specifications 35 HP Environmental Product Stewardship Program Protecting the environment Hewlett-Packard Company is committed to providing quality products in an environmentally sound manner. This product has been designed with attributes to minimize impacts on our - HP Scanjet 7490c | HP Scanjet 7400C Series Scanner Mac - (English) Setup and Sup - Page 36
fasteners and snap-fitting parts. Acoustical noise specification This HP product (HP ScanJet 7400C series scanner) has the following sound power levels: Note: These specifications reflect sound power levels of the scanner without any attached accessories. Category Acoustical noise Operational - HP Scanjet 7490c | HP Scanjet 7400C Series Scanner Mac - (English) Setup and Sup - Page 37
Support, warranty, and specifications 37 Recycling materials HP offers a variety of product end-of-life return programs in a number of geographic areas. To determine if one is available in your area, please contact your nearest HP sales office. Products returned to HP are reused, recycled, or - HP Scanjet 7490c | HP Scanjet 7400C Series Scanner Mac - (English) Setup and Sup - Page 38
38 Support, warranty, and specifications - HP Scanjet 7490c | HP Scanjet 7400C Series Scanner Mac - (English) Setup and Sup - Page 39
39 - HP Scanjet 7490c | HP Scanjet 7400C Series Scanner Mac - (English) Setup and Sup - Page 40
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scanjet 7400c series scanner
setup and support guide