HP Scanjet 7490c HP Scanjet 7400C Series Scanner Windows - (English) Setup and
HP Scanjet 7490c Manual
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- HP Scanjet 7490c | HP Scanjet 7400C Series Scanner Windows - (English) Setup and - Page 1
hp scanjet 7400c series scanner setup and support guide - HP Scanjet 7490c | HP Scanjet 7400C Series Scanner Windows - (English) Setup and - Page 2
2 Copyright information © Copyright Hewlett-Packard Company 2000 All rights reserved. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under copyright laws. Trademark credits Microsoft, Windows, Windows NT, and Hotmail are U.S. registered - HP Scanjet 7490c | HP Scanjet 7400C Series Scanner Windows - (English) Setup and - Page 3
3 1 Installing and troubleshooting This section provides information for installing the scanner and resolving issues that might occur during installation. For usage problems after installation, see the user's manual. Installing the scanner and accessories Before you begin q Ensure you have a USB - HP Scanjet 7490c | HP Scanjet 7400C Series Scanner Windows - (English) Setup and - Page 4
4 Installing and troubleshooting 1. Check the box contents ADF CD-ROM scanner XPA power cable USB cable q HP ScanJet 7400C series scanner q HP PrecisionScan Pro CD-ROM q Automatic Document Feeder (ADF) (some models only) q USB cable q Power cable q Transparency/slide Adapter (XPA) System - HP Scanjet 7490c | HP Scanjet 7400C Series Scanner Windows - (English) Setup and - Page 5
. a Remove the protective film from the bottom of the ADF. b Attach the ADF to the scanner. c Connect the ADF cable to its port on the scanner. ADF port See "Using accessories" in the HP PrecisionScan Pro Help for usage instructions. 3. Unlock the scanner Use your finger to flip the lock down to the - HP Scanjet 7490c | HP Scanjet 7400C Series Scanner Windows - (English) Setup and - Page 6
q Connect the SCSI cable between the SCSI ports on the scanner and the computer. Note: You MUST install the scanning software before connecting a SCSI cable. SCSI USB 6. Connect the power cable a Connect the power cable between the scanner and a surge protector or grounded wall outlet that is easily - HP Scanjet 7490c | HP Scanjet 7400C Series Scanner Windows - (English) Setup and - Page 7
Installing and troubleshooting 7 7. Change the front panel overlay (if necessary) The scanner has a front panel overlay installed. If necessary, change the overlay to match your language. a From the bottom, front center of the overlay, gently lift the overlay off of the scanner. b Align the pegs on - HP Scanjet 7490c | HP Scanjet 7400C Series Scanner Windows - (English) Setup and - Page 8
product tour when you start the software. q For installation help, support, and specifications: See more information later in this guide. q For tips and information on scanning and optional accessories: Visit the HP ScanJet website at www.scanjet.hp.com. q For customer support on the Web, visit www - HP Scanjet 7490c | HP Scanjet 7400C Series Scanner Windows - (English) Setup and - Page 9
Installing and troubleshooting 9 Performing basic troubleshooting If the scanner or software is not working, perform these steps first. q Check that the power cable is securely connected between the scanner and a live electrical outlet or surge protector that is turned on. q Make sure you have - HP Scanjet 7490c | HP Scanjet 7400C Series Scanner Windows - (English) Setup and - Page 10
does not detect USB, use the SCSI connection. See "Checking the SCSI connection" on page 11. Note: A USB connection is not supported in Windows 95 and Windows NT 4.0. You must have a SCSI connection to use the HP ScanJet with these operating systems. USB port on the scanner USB port on the computer - HP Scanjet 7490c | HP Scanjet 7400C Series Scanner Windows - (English) Setup and - Page 11
any SCSI flyer that might be included in the scanner box. For all SCSI cards and cables: q The SCSI card must be compliant with the operating system that your computer is running. q The SCSI card must be installed with appropriate software drivers. See the documentation for the card. q The SCSI card - HP Scanjet 7490c | HP Scanjet 7400C Series Scanner Windows - (English) Setup and - Page 12
model, such as the HP ScanJet 7400C, from the list and click Properties. 4 Click Test Scanner or Camera. 5 When the test finishes, you receive a message indicating if the test passed or failed. If test failed, see "SCSI troubleshooting" on page 13. For Windows NT 4.0: Windows NT 4.0 does not provide - HP Scanjet 7490c | HP Scanjet 7400C Series Scanner Windows - (English) Setup and - Page 13
Installing and troubleshooting 13 SCSI troubleshooting If the scanner test fails, follow these steps. q Repeat basic troubleshooting. See "Performing basic troubleshooting" on page 9. q Make sure the SCSI chain is less than 20 feet (6 meters) long, including any cabling to SCSI devices inside the - HP Scanjet 7490c | HP Scanjet 7400C Series Scanner Windows - (English) Setup and - Page 14
and troubleshooting Changing the SCSI address The address for the HP scanner is preset to 2. If you have other SCSI devices attached to this SCSI card, you may need to change the scanner address to prevent address conflicts. If this is the case, use the following procedure only AFTER installing the - HP Scanjet 7490c | HP Scanjet 7400C Series Scanner Windows - (English) Setup and - Page 15
Installing and troubleshooting 15 Uninstalling the software The Uninstall option of the setup program allows you to remove the scanning software from your computer. To uninstall software Note: To uninstall the software from Windows NT 4.0 or 2000, you must log on with administrator privileges. 1 - HP Scanjet 7490c | HP Scanjet 7400C Series Scanner Windows - (English) Setup and - Page 16
16 Installing and troubleshooting - HP Scanjet 7490c | HP Scanjet 7400C Series Scanner Windows - (English) Setup and - Page 17
up and using your scanner, downloading drivers, solving a problem, ordering, and information about the warranty. HP ScanJet website Visit www.scanjet.hp.com for: q tips for using your scanner more effectively and creatively. q HP ScanJet driver updates and software. HP assistance If you cannot - HP Scanjet 7490c | HP Scanjet 7400C Series Scanner Windows - (English) Setup and - Page 18
your computer to connect the computer to the scanner, HP recommends buying and installing a ConnectCom Solutions SCSI card. Visit the ConnectCom Solutions website for information about the recommended SCSI card, or to check for and download updated drivers for the card. www.connectcom.net/products - HP Scanjet 7490c | HP Scanjet 7400C Series Scanner Windows - (English) Setup and - Page 19
specifications 19 Contacting HP Customer Support In addition to the Web, you can contact HP by telephone or mail for support and service for your scanner. Prices, availability, and hours of support are subject to change without notice. How HP can help HP's support hotline can help resolve problems - HP Scanjet 7490c | HP Scanjet 7400C Series Scanner Windows - (English) Setup and - Page 20
site. Otherwise, contact the store where you purchased the product. Or, visit www.hp.com/cpso-support/guide/psd/repairhelp.html for the nearest sales and service office. Obtaining support worldwide If you need help with your HP product, please call the phone number listed below for the Customer - HP Scanjet 7490c | HP Scanjet 7400C Series Scanner Windows - (English) Setup and - Page 21
Support, warranty, and specifications 21 If the number below has changed, visit www.hp.com/cposupport/mail_support.html to check for a new one. Argentina (5411) 4778 8380 0810 555 5520 (clientes del interior) Australia +63 (3) 8877 8000 Austria +0810 - HP Scanjet 7490c | HP Scanjet 7400C Series Scanner Windows - (English) Setup and - Page 22
22 Support, warranty, and specifications Malaysia +60 (3) 295 2566 (Kuala Lumpur) 1 300 88 00 28 (Penang) Mexico 52 58 9922 (Mexico City) 01-800-472-6684 (outside Mexico City) Middle East/Africa +44 (0) 207 512 52 02 Netherlands +31 (0)20 606 8751 New Zealand +64 (9) 356 6640 Norway +47 22 11 6299 - HP Scanjet 7490c | HP Scanjet 7400C Series Scanner Windows - (English) Setup and - Page 23
specifications 23 Warranty Statement HEWLETT-PACKARD LIMITED WARRANTY STATEMENT HP PRODUCT HP ScanJet 7400C, 7450C, 7490C Scanners and/or HP ScanJet Automatic Document Feeder and/or HP ScanJet Transparency Adapter DURATION OF LIMITED WARRANTY: 1 year 1 HP warrants to you, the end-user customer - HP Scanjet 7490c | HP Scanjet 7400C Series Scanner Windows - (English) Setup and - Page 24
THIS PRODUCT TO YOU. Hardware repair services If you think your scanner, ADF, or XPA needs repair, first call the Customer Support Center, which can help determine if service is required and direct you to a service site. Please see "Contacting HP Customer Support" on page 19. Otherwise, contact the - HP Scanjet 7490c | HP Scanjet 7400C Series Scanner Windows - (English) Setup and - Page 25
Support, warranty, and specifications 25 Recycling materials HP offers a variety of product end-of-life return programs in a number of geographic areas. To determine if one is available in your area, please contact your nearest HP sales office. Products returned to HP are reused, recycled, or - HP Scanjet 7490c | HP Scanjet 7400C Series Scanner Windows - (English) Setup and - Page 26
26 Support, warranty, and specifications Specifications Environmental specifications Scanner Temperature Operating: 10° to 35° C (50° to 95° F) Storage: -40° to 60° C(-40° to 140° F) Humidity Operating: 15% to 80% noncondensing 10° to 35° C (50° to 95° F) Storage: up to 90% (0° to 70° C or 32° to - HP Scanjet 7490c | HP Scanjet 7400C Series Scanner Windows - (English) Setup and - Page 27
Support, warranty, and specifications 27 Product specifications Scanner Scanner Feature Scanner type Maximum item size Scanning element Interface Optical resolution Selectable resolution Image processing (options) AC line voltage Power consumption Weight Specification Flatbed 216 mm by 356 mm - HP Scanjet 7490c | HP Scanjet 7400C Series Scanner Windows - (English) Setup and - Page 28
28 Support, warranty, and specifications ADF ADF Feature Size Weight Paper tray capacity Maximum paper size Minimum paper size Maximum paper weight Minimum paper weight Power requirements Speed Specification 535 by 290 by 90 mm (21.06 by 11.42 by 3.54 inches) 2.20 kg (4.85 lb) 50 sheets of 75 g/m2 - HP Scanjet 7490c | HP Scanjet 7400C Series Scanner Windows - (English) Setup and - Page 29
: Product Name: Model Number: Product Options: Hewlett-Packard Company Colorado Digital Imaging 700 71st Avenue Greeley, CO 80634 USA CDI Regulatory Manager 970-350-4000 HP ScanJet 7400C, HP ScanJet 7450C, HP ScanJet 7490C C7710A (Base Scanner), C7717A or C7718A (Worldwide), C7713A or C7715A - HP Scanjet 7490c | HP Scanjet 7400C Series Scanner Windows - (English) Setup and - Page 30
Guide 22 and EN 45014: Supplier's Name Hewlett-Packard Company Supplier's Address Colorado Digital Imaging 700 71st Avenue Greeley, Colorado 80634 USA declares that the product: Product Name HP ScanJet 7400C, HP ScanJet 7450C, HP ScanJet 7490C Model Number(s) C7710A (Base Scanner), C7717A - HP Scanjet 7490c | HP Scanjet 7400C Series Scanner Windows - (English) Setup and - Page 31
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scanjet 7400c series scanner
setup and support guide