HP Smart Tank 510 User Guide

HP Smart Tank 510 Manual

Get HP Smart Tank 510 PDF manuals and user guides View all HP Smart Tank 510 manuals
Add to My Manuals
Save this manual to your list of manuals

HP Smart Tank 510 manual content summary:

  • HP Smart Tank 510 | User Guide - Page 1
    User Guide HP Smart Tank 510 series
  • HP Smart Tank 510 | User Guide - Page 2
    THE ONLY WARRANTIES FOR HP PRODUCTS AND SERVICES ARE SET FORTH IN THE EXPRESS WARRANTY STATEMENTS ACCOMPANYING SUCH PRODUCTS AND SERVICES. NOTHING HEREIN SHOULD BE CONSTRUED AS CONSTITUTING AN ADDITIONAL WARRANTY. HP SHALL NOT BE LIABLE FOR TECHNICAL OR EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN
  • HP Smart Tank 510 | User Guide - Page 3
    to know the ink tank system ...4 Control panel features ...5 Control panel lights and display icons status ...7 Change the default paper settings detected by printer 14 Paper basics ...15 Open the HP printer software (Windows) ...17 Use the HP Smart app to print, scan, and troubleshoot 18 Sleep
  • HP Smart Tank 510 | User Guide - Page 4
    Web Services ...43 4 Copy and scan ...44 Copy documents ...45 Load original ...46 Scan using the HP Smart app ...47 Scan using the HP printer software ...50 Scan using Webscan ...52 Tips for successful scanning and copying ...53 5 Manage ink and printhead ...54 Ink levels ...55 Refill ink tanks
  • HP Smart Tank 510 | User Guide - Page 5
    issues ...101 Copy issues ...105 Scan issues ...106 Network and connection issues ...107 Printer hardware issues ...109 Solve problems using Web Services ...110 Restore original factory defaults and settings ...111 Maintain the printer ...112 HP support ...114 Appendix A Technical information ...116
  • HP Smart Tank 510 | User Guide - Page 6
    vi ENWW
  • HP Smart Tank 510 | User Guide - Page 7
    ● Get to know the ink tank system ● Control panel features ● Control panel lights and display icons status ● Change the default paper settings detected by printer ● Paper basics ● Open the HP printer software (Windows) ● Use the HP Smart app to print, scan, and troubleshoot ● Sleep mode ● Quiet Mode
  • HP Smart Tank 510 | User Guide - Page 8
    Printer parts 1 Paper-width guide 2 Input tray 3 Input tray shield 4 Scanner lid 5 Scanner glass 6 Printhead access door 7 Front door 8 Ink tank 9 Ink tank cap 10 Output tray 11 Output tray extender (also referred to as the tray extender) 12 Control panel 2 Chapter 1 Get
  • HP Smart Tank 510 | User Guide - Page 9
    13 Printheads 14 Printhead latch 15 USB port 16 Power connection ENWW Printer parts 3
  • HP Smart Tank 510 | User Guide - Page 10
    sure the printhead latch is properly closed to avoid problems such as carriage jams. CAUTION: After you have set up the printer, do not open the printhead latch unless instructed to do so. Ink tanks There are four ink tanks. Each ink tank corresponds to an individual color: cyan, magenta, yellow
  • HP Smart Tank 510 | User Guide - Page 11
    Resume light: Indicates the printer is in a warning or error state. Color Copy button: Starts a color copy job. issues, printhead problems, ink tank issues, WiFi Direct status, wireless or is trying to connect. During setup, it also indicates the printer is in setup mode. NOTE: If more than two
  • HP Smart Tank 510 | User Guide - Page 12
    , and shows the letter E and a number when the printer is in an error state. Paper Error icon: Indicates a paper-related error. Alert icon: Indicates an error. The CMYK icons and Ink icons are used to indicate status of the four ink tanks in the printer. Each set of icons corresponds to an
  • HP Smart Tank 510 | User Guide - Page 13
    is closed and the light is blinking fast, the printer is in an error state that you can resolve by following the on-screen messages from the computer status icons will only light up after alignment is completed during initial setup. Status The Wireless light, the Wireless icon, and the Signal Bars
  • HP Smart Tank 510 | User Guide - Page 14
    occurred. ● The printer has a problem connecting to the wireless network. ● An error occurs or an overlap session is review the test report for information on how to solve the problem. The Wireless light is blinking, the Wireless icon is on, and the Signal The printer is in the Wi-Fi Protected Setup
  • HP Smart Tank 510 | User Guide - Page 15
    incompatible or damaged. your printer. NOTE: For more information, see Cartridge problem on page 94. NOTE: Do not open the printhead latch unless instructed to do so. ● The Alert icon, both Printhead icons, and the Ink/Printhead light are blinking. ENWW Control panel lights and display icons
  • HP Smart Tank 510 | User Guide - Page 16
    are incompatible or damaged. - Make sure that you are using the correct HP printheads for your printer. NOTE: For more information, see Cartridge problem on page 94. NOTE: Do not open the printhead latch unless instructed to do so. Printhead Alignment icon Alignment status icon ● The Number
  • HP Smart Tank 510 | User Guide - Page 17
    media on page 23. ● The Alert icon, the Paper Error icon, and the Resume light are blinking. Cause The printer E2, and the Resume light is blinking. Cause Solution Paper width mismatch (E1) or Paper length mismatch (E2) time, the Ink/Printhead light, and the Resume light are blinking.
  • HP Smart Tank 510 | User Guide - Page 18
    latch. Cause The scanner is not working. ● The Number Counter icon is showing E6. Solution Turn the printer off, and then on again. If the problem persists, contact HP. The printer still prints even if the scanner is not working. 12 Chapter 1 Get started ENWW
  • HP Smart Tank 510 | User Guide - Page 19
    in. 4. Turn on the printer. If the problem persists, contact HP. Ink icon, CMYK icon, and Ink/Printhead light ● The CMYK icons are on, and one or more Ink icons are blinking. Cause Ink tank is low on ink. Solution Refill the indicated ink tank that is low on ink. ● The CMYK icons are on, and one
  • HP Smart Tank 510 | User Guide - Page 20
    Change the default paper settings detected by printer The printer can automatically detect whether the input tray is loaded with paper and also detect whether the loaded paper width is large, small, or medium. You can change the default large, medium, or small paper size detected by the printer. To
  • HP Smart Tank 510 | User Guide - Page 21
    8.5 x 11 inches, 5 x 7 inches, and 4 x 6 inches (10 x 15 cm). It is acid-free for longer lasting documents. ● HP Photo Value Packs HP Photo Value Packs conveniently package original HP ink cartridges and HP Advanced Photo Paper to save you time and take the guesswork out of printing affordable, lab
  • HP Smart Tank 510 | User Guide - Page 22
    Original HP inks and HP Advanced Photo Paper have been designed to work together so your photos are long lasting and vivid, print after print. Great for printing out an entire vacation's worth of photos or multiple prints to share. Business documents ● HP Premium Presentation Paper 120g Matte or HP
  • HP Smart Tank 510 | User Guide - Page 23
    options is provided throughout this guide. After installing the HP printer software, depending on your operating system, do one of the following: NOTE: If you are using the HP Smart app instead of the printer software, see Use the HP Smart app to print, scan, and troubleshoot on page 18. ● Windows
  • HP Smart Tank 510 | User Guide - Page 24
    all printer models. Get more information about the HP Smart app For basic instructions on how to print, scan, and troubleshoot using HP Smart, see Print using the HP Smart app on page 30, Scan using the HP Smart app on page 47, and Get help from the HP Smart app on page 87. For more information, you
  • HP Smart Tank 510 | User Guide - Page 25
    usage is reduced while in Sleep mode. ● After initial setup of printer, the printer will enter Sleep mode after 5 minutes off in Sleep mode. ● Pressing any button on the control panel, or sending a print or scan job can wake up the printer from sleep mode. To change the Sleep mode settings from the
  • HP Smart Tank 510 | User Guide - Page 26
    software (Windows) on page 17. 2. Click the Quiet Mode tab. NOTE: The Quiet mode tab is available only if the printer is connected from the HP printer software. 3. Click On or Off. 4. Click Save Setting. To turn Quiet Mode on or off from the Embedded Web Server (EWS) 1. Open the EWS
  • HP Smart Tank 510 | User Guide - Page 27
    use. Auto-Off turns the printer off completely, so you must use the Power button to turn the printer back on. If your printer supports this energy saving feature, Auto-Off is automatically enabled or disabled depending on printer capabilities and connection options. Even when Auto-Off is disabled
  • HP Smart Tank 510 | User Guide - Page 28
    2 Print ● Load media ● Print documents ● Print photos ● Print envelopes ● Print using the HP Smart app ● Print using the maximum dpi ● Print using a Mac desktop or laptop ● Print with mobile devices ● Tips for print success ● View print job status and
  • HP Smart Tank 510 | User Guide - Page 29
    Load media To load paper 1. Raise the input tray. 2. Slide the paper-width guide to the left. 3. Insert a stack of paper into the input tray with the short edge down and the print-side up, and slide the stack
  • HP Smart Tank 510 | User Guide - Page 30
    4. Slide the paper-width guide to the right until it stops at the edge of the paper. 5. Pull out the output tray and the tray extender. To load envelopes 1. Raise the input tray. 24 Chapter 2 Print ENWW
  • HP Smart Tank 510 | User Guide - Page 31
    2. Slide the paper-width guide to the left. 3. Insert one or more envelopes into the far-right side of the input tray and slide the stack of envelopes down until
  • HP Smart Tank 510 | User Guide - Page 32
    4. Slide the paper-width guide to the right against the stack of envelopes until it stops. 5. Pull out the output tray and the tray extender. 26 Chapter 2 Print ENWW
  • HP Smart Tank 510 | User Guide - Page 33
    application, this button might be called Properties, Options, Printer Setup, Printer Properties, Printer, or Preferences. 4. Select the On Both Sides Manually drop-down list. To change other print settings, click the other tabs. To learn more about the options in the printer driver, hover your mouse
  • HP Smart Tank 510 | User Guide - Page 34
    application, this button might be called Properties, Options, Printer Setup, Printer Properties, Printer, or Preferences. 4. Select the appropriate , click the other tabs. To learn more about the options in the printer driver, hover your mouse over each option to view the tooltips. NOTE: If you
  • HP Smart Tank 510 | User Guide - Page 35
    application, this button might be called Properties, Options, Printer Setup, Printer Properties, Printer, or Preferences. 4. Select the appropriate , click the other tabs. To learn more about the options in the printer driver, hover your mouse over each option to view the tooltips. NOTE: If you
  • HP Smart Tank 510 | User Guide - Page 36
    Print using the HP Smart app This section provides basic instructions for using the HP Smart app to print from your iOS, Android, Windows, and Mac devices. For more information about the app, see Use the HP Smart app to print, scan, and troubleshoot on page 18. To begin using the HP Smart app to
  • HP Smart Tank 510 | User Guide - Page 37
    at www.support.hp.com. To print in maximum dpi mode (Windows) 1. From your software, select Print. 2. Make sure your printer is selected. 3. Click the button that opens the Properties dialog box. Depending on your software application, this button might be called Properties, Options, Printer Setup
  • HP Smart Tank 510 | User Guide - Page 38
    the displayed list of network printers, then click Add. This will install the available print, scan, or fax drivers for your printer. These instructions let you print from your Mac. Continue to use the HP Smart app to monitor ink levels and printer alerts. Printer not connected to network ▲ If you
  • HP Smart Tank 510 | User Guide - Page 39
    HP Smart app to print from mobile devices. For more information, see Print using the HP Smart ® preinstalled. ● Android: Download the HP Print Service Plugin (supported by Android 4.4 devices and -time setup of the printer using the Add Printer wizard. ● Chromebook: Download and install the HP Print
  • HP Smart Tank 510 | User Guide - Page 40
    Tips for print success ● Paper loading tips ● Printer settings tips To print successfully, the HP printheads should be functioning properly, the ink tanks should be filled with sufficient ink, the paper should be loaded correctly, and the printer should have the appropriate settings. For more
  • HP Smart Tank 510 | User Guide - Page 41
    . - Draft: Lowest dpi typically used when ink levels are low or when high quality prints are not needed. - Normal: Suitable for most print jobs. - Best: Better dpi than Normal. - Print in Max DPI: Highest dpi setting available for print quality. - HP Real Life Technologies: This feature smooths and
  • HP Smart Tank 510 | User Guide - Page 42
    View print job status and manage print jobs (Windows) To view, pause, or cancel your print jobs, open the HP printer software (available from the Start menu), click Print & Scan , and then click See What's Printing. 36 Chapter 2 Print ENWW
  • HP Smart Tank 510 | User Guide - Page 43
    Customize your printer (Windows) To change the printer name, security settings, or other properties, open the HP printer software (available from the Start menu), click Print & Scan , and then click Customize Your Printer. ENWW Customize your printer (Windows) 37
  • HP Smart Tank 510 | User Guide - Page 44
    3 Use Web Services ● What are Web Services? ● Set up Web Services ● Print with HP ePrint ● Use the HP Connected website ● Remove Web Services 38 Chapter 3 Use Web Services ENWW
  • HP Smart Tank 510 | User Guide - Page 45
    Web Services? HP ePrint ● HP ePrint is a free service from HP that allows you to print to your HP ePrint-enabled printer anytime, from any location. It's as simple as sending an email to the email address assigned to your printer when you enable Web Services on the printer. No special drivers or
  • HP Smart Tank 510 | User Guide - Page 46
    (EWS). For more information, see Open the embedded web server on page 80. 2. Click the Web Services tab. 3. In the Web Services Settings section, click Setup , click Continue, and follow the onscreen instructions to accept the terms of use. NOTE: If prompted for proxy settings and if your network
  • HP Smart Tank 510 | User Guide - Page 47
    page, and then find the email address for your printer from the page. To print a document using HP ePrint 1. Make sure you have set up Web Services. For more information, see Set up Web Services on page 40. 2. Email your document to the printer. a. On your computer or mobile device, open your
  • HP Smart Tank 510 | User Guide - Page 48
    specify the email addresses that are allowed to send email to your printer. You can also get product updates, and other free services. Go to the HP Connected website (might not be available in all countries/regions) for more information and specific terms and conditions: www.hpconnected.com . 42
  • HP Smart Tank 510 | User Guide - Page 49
    the following instructions to remove Web Services. To remove Web Services using the embedded web server 1. Open the embedded web server (EWS). For more information, see Open the embedded web server on page 80. 2. Click the Web Services tab. 3. From the left menu, click Web Services Settings, click
  • HP Smart Tank 510 | User Guide - Page 50
    4 Copy and scan ● Copy documents ● Load original ● Scan using the HP Smart app ● Scan using the HP printer software ● Scan using Webscan ● Tips for successful scanning and copying 44 Chapter 4 Copy and scan ENWW
  • HP Smart Tank 510 | User Guide - Page 51
    mode. You cannot change the print mode quality when copying. You can also use the HP Smart app to copy from your mobile device. For information about this app, see Use the HP Smart app to print, scan, and troubleshoot on page 18. To copy documents 1. Load paper in the input tray. For information
  • HP Smart Tank 510 | User Guide - Page 52
    Load original To load an original on the scanner glass 1. Lift the scanner lid. 2. Load the original print-side down near the icon at the corner of the scanner glass. 3. Close the scanner lid. 46 Chapter 4 Copy and scan ENWW
  • HP Smart Tank 510 | User Guide - Page 53
    Scan using the HP Smart app This section provides basic instructions for using the HP Smart app to scan from your iOS, Android, Windows, and Mac devices. For more information about the app, see Use the HP Smart app to print, scan, and troubleshoot on page 18. You can use the HP Smart app to scan
  • HP Smart Tank 510 | User Guide - Page 54
    -side down near the icon at the corner of the scanner glass on the printer. 2. Open HP Smart. For more information, see Use the HP Smart app to print, scan, and troubleshoot on page 18. 3. Select Scan, and then select Scanner. 4. Click or tap the Settings icon to modify the basic settings. Select
  • HP Smart Tank 510 | User Guide - Page 55
    , such as crop and rotate, which you can use to adjust a previously scanned document or photo on your device. 1. Open HP Smart. For more information, see Use the HP Smart app to print, scan, and troubleshoot on page 18. 2. Select Scan, and then select Import. 3. Select the document or photo that you
  • HP Smart Tank 510 | User Guide - Page 56
    using the HP printer software ● Scan from a computer ● Change scan settings (Windows) ● Create a new scan shortcut (Windows) Scan from a computer Before scanning from a computer, make sure you have already installed the HP recommended printer software. The printer and computer must be connected and
  • HP Smart Tank 510 | User Guide - Page 57
    needs, and then click the save icon to the right of the shortcut. NOTE: Click the More link at the top right corner of the Scan dialog to review and modify settings for any scan. For more information, see Change scan settings (Windows) on page 50. ENWW Scan using the HP printer software 51
  • HP Smart Tank 510 | User Guide - Page 58
    lets you scan photos and documents from your printer to your computer using a web browser. This feature is available even if you did not install the printer To scan using Webscan Scanning using Webscan offers basic scan options. For additional scan options or functionality, scan from the HP printer
  • HP Smart Tank 510 | User Guide - Page 59
    image. ● To avoid incorrect or missing scanned text, make sure the brightness is set appropriately in the software. ● You can also use the app to scan from your mobile device. For information about this app, see Use the HP Smart app to print, scan, and troubleshoot on page 18. ENWW Tips for
  • HP Smart Tank 510 | User Guide - Page 60
    This section contains the following topics: ● Ink levels ● Refill ink tanks ● Order ink supplies ● Print with black ink only ● Improve print quality ● Align printheads (cartridges) ● Clean printheads (cartridges) ● Clean printer ● Tips for working with ink and printhead ● Move printer 54 Chapter
  • HP Smart Tank 510 | User Guide - Page 61
    You can check the ink levels from the ink tanks on the printer. You can also check the HP printer software to determine when the tanks need to be refilled. To check the ink levels from the printer software (Windows) 1. In the HP printer software (available from the Start menu), click Estimated
  • HP Smart Tank 510 | User Guide - Page 62
    Refill ink tanks NOTE: Product service or repairs required as a result of filling the ink tanks improperly and/or using non-HP ink will not be covered under warranty. To refill the ink tanks 1. Open the front door. 2. Open the cap of the ink tank you plan to refill. 3. Depending on the type of ink
  • HP Smart Tank 510 | User Guide - Page 63
    to remove the cap of the ink bottle, remove the seal from the bottle, install the cap back onto the bottle, and then pull open the top part of the cap. 4. Match the color of the ink bottle with the color of the ink tank. Hold the bottle on the tank nozzle, making sure the tip
  • HP Smart Tank 510 | User Guide - Page 64
    the following tips to work with ink bottles: ● Keep the ink bottles beyond the reach of children. ● Open the ink bottles only when you plan to fill the ink tanks. ● Do not tilt, shake, or squeeze the ink bottle when it is open to prevent ink leaks. ● Store the ink bottles in a cool, dark place. ● Do
  • HP Smart Tank 510 | User Guide - Page 65
    of the front door. To order original HP supplies for the printer, go to www.hp.com/buy/supplies . If prompted, choose your country/ region, and then follow the prompts to find the right ink bottles for your printer. NOTE: Ordering ink bottles online is not supported in all countries/regions. If it
  • HP Smart Tank 510 | User Guide - Page 66
    , this button might be called Properties, Options, Printer Setup, Printer Properties, Printer, or Preferences. 4. Select the appropriate options. Windows 10, Windows 8.1, and Windows 8 ● Click Paper/Quality tab. ● Under Print in Grayscale, select Black Ink Only from the list, and then click OK
  • HP Smart Tank 510 | User Guide - Page 67
    In the HP printer software (available from the Start menu), click Print & Scan at the top of the window. 3. In the Print section, click Maintain Your Printer to access the Toolbox. 4. In the Toolbox, click the Device Services tab, and then click Print Quality Diagnostics Page. 5. Review
  • HP Smart Tank 510 | User Guide - Page 68
    quality problems persist after cleaning and aligning printheads (cartridges), contact HP support. From the HP Smart app, you can also improve the print quality. For more information about the app, see Use the HP Smart app to print, scan, and troubleshoot on page 18. 62 Chapter 5 Manage ink and
  • HP Smart Tank 510 | User Guide - Page 69
    HP printer software (available from the Start menu), click Print & Scan at the top of the window. 3. In the Print section, click Maintain Your Printer to access the Toolbox. 4. In the Toolbox, click the Device Services tab, click the desired option, and then follow the onscreen instructions. ENWW
  • HP Smart Tank 510 | User Guide - Page 70
    Start menu), click Print & Scan at the top of the window. 3. In the Print section, click Maintain Your Printer to access the Toolbox. 4. In the Toolbox, click the Device Services tab, click the desired option, and then follow the onscreen instructions. 64 Chapter 5 Manage ink and printhead ENWW
  • HP Smart Tank 510 | User Guide - Page 71
    HP printer software (available from the Start menu), click Print & Scan at the top of the window. 3. In the Print section, click Maintain Your Printer to access the Toolbox. 4. In the Toolbox, click the Device Services tab, click the desired option, and then follow the onscreen instructions. ENWW
  • HP Smart Tank 510 | User Guide - Page 72
    them. Leaving tape on the printheads reduces ink evaporation. ● Install both the black and color printheads correctly. For more information, see Cartridge problem on page 94. ● After you have set up the printer, do not open the printhead latch unless instructed to do so. ● Align the printer for
  • HP Smart Tank 510 | User Guide - Page 73
    or ink leakage, follow these instructions. If you are moving the printer within your home or office, keep the printhead latch closed, and keep the printer level. If you are moving the printer outside your home or office, see the instructions provided inbox for moving printer, or visit www.support.hp
  • HP Smart Tank 510 | User Guide - Page 74
    6 Connect ● Before you begin ● To place the printer in setup mode ● Connect your printer to a wireless network with a router ● Connect wirelessly to the printer without a router (Wi-Fi Direct) ● Connect your printer by using the HP Smart app ● Change wireless settings ● Connect your printer to your
  • HP Smart Tank 510 | User Guide - Page 75
    network, you can sometimes find them on the back or side of the wireless router. If you cannot find the network name or the security password or cannot remember this information, see the documentation provided with your computer or with the wireless router. If you still cannot find this information
  • HP Smart Tank 510 | User Guide - Page 76
    you first turned on the printer and you have not set up the printer wirelessly, place the printer in network setup mode by restoring the printer network settings. The setup mode will last for two hours. For information on how to restore the printer network settings, see Restore original factory
  • HP Smart Tank 510 | User Guide - Page 77
    quick start guide, press ( instructions. Connect your printer to a wireless network using Wi-Fi Protected Setup supports connections using 2.4GHz and 5GHz. ● A computer that is already connected to the wireless network that you want to use to connect your printer. Be sure you have installed the HP
  • HP Smart Tank 510 | User Guide - Page 78
    2. Press the WPS button on your router. NOTE: The product begins a timer for approximately two minutes while a wireless connection is established. To use the PIN method 1. Find the WPS PIN by printing an information page. To print the page, press (the Wireless button) and hold them for five
  • HP Smart Tank 510 | User Guide - Page 79
    Wi-Fi Direct guide. The guide provides instructions about how to use Wi-Fi Direct. You can also press (the Resume button), and (the Information button) at the same time to print this guide. The guide may not be available in all languages. To find the Wi-Fi Direct name or password ● From the printer
  • HP Smart Tank 510 | User Guide - Page 80
    supports Wi-Fi Direct For Google Android devices, make sure you have installed the latest version of HP Print Service Plugin on your mobile device. You can download shown such as DIRECT-**-HP Smart Tank (where ** are Manual: - If the printer prints out a page with a PIN code, follow the instruction
  • HP Smart Tank 510 | User Guide - Page 81
    as DIRECT-**-HP Smart Tank (where ** are the unique characters to identify your printer). Enter the Wi-Fi Direct password when prompted. To find the Wi-Fi Direct name or password, see To find the Wi-Fi Direct name or password on page 73. 4. Proceed to step 5 if the printer has been installed and
  • HP Smart Tank 510 | User Guide - Page 82
    To set up using the HP Smart app You can use the HP Smart app to set up the printer on your wireless network. The HP Smart app is supported on iOS, Android, Windows, and Mac devices. For information about the app, see Use the HP Smart app to print, scan, and troubleshoot on page 18. 1. Make sure
  • HP Smart Tank 510 | User Guide - Page 83
    wireless settings (Windows) This method is available if you have already installed the printer software. IMPORTANT: This method requires a USB cable. Device Setup & Software. 3. Select Reconfigure Wireless Settings. Follow the onscreen instructions. To change wireless settings using the HP Smart app
  • HP Smart Tank 510 | User Guide - Page 84
    computer to download and install the HP printer software. You can also use the HP printer software CD (if provided), or download the software from www.support.hp.com . NOTE: Do not connect the USB cable to the printer until you are prompted to do so. 2. Follow the onscreen instructions. When you
  • HP Smart Tank 510 | User Guide - Page 85
    printer and installed the software Setup & Software. 3. Select Convert a USB connected device to wireless. Follow the onscreen instructions. To change from a USB connection to a wireless network using the HP Smart HP Smart app. For information, see Use the HP Smart app to print, scan, and troubleshoot
  • HP Smart Tank 510 | User Guide - Page 86
    example: DIRECT-**-HP Smart Tank (where ** are the unique characters to identify your printer). Enter the Wi-Fi Direct password when prompted. To find the Wi-Fi Direct name or password, see Connect wirelessly to the printer without a router (Wi-Fi Direct) on page 73. 3. In a supported web browser
  • HP Smart Tank 510 | User Guide - Page 87
    customer-specific preferences) are stored on the computer until you clear them manually. You can configure your browser to accept all cookies, or you Starting where you left the application (especially useful when using setup wizards) ● Remembering the EWS browser language setting ● Personalizing
  • HP Smart Tank 510 | User Guide - Page 88
    . The setup mode will last for two hours. For information on how to restore the printer network settings, see Restore original factory defaults and settings on page 111. ● If you are using a mobile device, make sure the device has Bluetooth turned on. ● Learn about the HP Print and Scan Doctor
  • HP Smart Tank 510 | User Guide - Page 89
    with HP online troubleshooting ● Get more help ● Printer control panel errors ● Get help from the HP Smart app ● Jams and paper-feed issues ● Cartridge problem ● Printing issues ● Copy issues ● Scan issues ● Network and connection issues ● Printer hardware issues ● Solve problems using Web Services
  • HP Smart Tank 510 | User Guide - Page 90
    Wi-Fi Direct connection issues Resolve Wi-Fi Direct problems or configure Wi-Fi Direct. Troubleshoot mobile network issues Resolve issues with connecting a mobile device to your printer. HP Print and Scan Doctor Automatically diagnose and resolve printer issues. (For Windows operating
  • HP Smart Tank 510 | User Guide - Page 91
    with HP Scan software HP Scan software Contact HP support Contact support website Register my product www.register.hp.com Diagnose and resolve printer issues HP Print and Scan Doctor (For Windows operating systems only) Use my mobile device to print, scan, and manage my printer with the HP Smart
  • HP Smart Tank 510 | User Guide - Page 92
    work as error codes. For example, if the Number Counter icon is alternating between the letter E and the number 4, it indicates that a paper jam has occurred. For details on the errors and solutions, see Control panel lights and display icons status on page 7. 86 Chapter 7 Solve a problem ENWW
  • HP Smart Tank 510 | User Guide - Page 93
    HP Smart app The HP Smart app provides alerts for printer issues (jams and other problems), links to help content, and options to contact support for additional assistance. For more information about the app, see Use the HP Smart app to print, scan, and troubleshoot on page 18. 1. Open the HP Smart
  • HP Smart Tank 510 | User Guide - Page 94
    not move easily, get step-by-step instructions. NOTE: The HP online troubleshooting wizards may not be available in all languages. Read general instructions in the Help for clearing jams Paper jams not work, complete the following steps to clear the jam manually. 88 Chapter 7 Solve a problem ENWW
  • HP Smart Tank 510 | User Guide - Page 95
    or other objects from the printhead access area 1. Press (the Cancel button) to cancel printing. If this does not clear the error, complete the following steps to clear the jam manually. 2. Close the output tray extender, and then close the output tray. 3. Open the front door of the printer. ENWW
  • HP Smart Tank 510 | User Guide - Page 96
    the carriage. 6. Make sure the printhead latch is properly closed. NOTE: After you have set up the printer, do not open the printhead latch unless instructed to do so. 7. Close the front door of the printer. 90 Chapter 7 Solve
  • HP Smart Tank 510 | User Guide - Page 97
    to clear paper jams. Before you begin, make sure the ink tank caps are firmly closed to prevent ink from leaking. 1. Press (the Cancel button) to cancel printing. If this does not clear the error, complete the following steps to clear the jam manually. 2. Press (the Power button) to turn off the
  • HP Smart Tank 510 | User Guide - Page 98
    type. Use HP paper for optimum performance. See Paper basics on page 15 for more information about HP paper. ● Adjust the paper-width guide in the out of paper message appears before adding paper. Solve paper-feed problems What kind of problem are you having? ● Paper is not picked up from the input
  • HP Smart Tank 510 | User Guide - Page 99
    guide does not bend the paper in the input tray. - Make sure the input tray is not overloaded with paper. - Make sure the pieces of the loaded paper are not sticking together. - Use HP paper for optimum performance and efficiency. - Clean the paper rollers. To clean the paper rollers manually
  • HP Smart Tank 510 | User Guide - Page 100
    2. Clean the printhead contacts. 3. Contact HP support for assistance. Go to www.support.hp.com . NOTE: For more information on printhead problem, see Printhead icons and Ink/Printhead light on page 9. To verify the printhead installed properly NOTE: The instructions here are only applicable in this
  • HP Smart Tank 510 | User Guide - Page 101
    printhead access door. NOTE: After you have set up the printer, do not open the printhead latch unless instructed to do so. c. Push down to open the printhead latch. d. Remove the printhead from the carriage. NOTE: Do not touch the electrical contacts on the printhead. ENWW Cartridge problem 95
  • HP Smart Tank 510 | User Guide - Page 102
    f. Slide the printhead into the slot until it clicks into place. g. Close the printhead latch. Make sure the printhead latch is properly closed to avoid problems such as carriage jams. h. Close the front door of the printer. 4. Pull out the output tray and the tray extender. 96 Chapter 7 Solve a
  • HP Smart Tank 510 | User Guide - Page 103
    latch and clean printhead contacts only when necessary; for example, if a printhead cannot be detected. The instructions here are only applicable in this section. After you have set up the printer, do not open close the output tray. 3. Open the front door of the printer. ENWW Cartridge problem 97
  • HP Smart Tank 510 | User Guide - Page 104
    door. NOTE: After you have set up the printer, do not open the printhead latch unless instructed to do so. 5. Push down to open the printhead latch. 6. Remove the printhead indicated in the error message. 7. Clean the printhead contacts and printer contacts. a. Hold the printhead by its sides and
  • HP Smart Tank 510 | User Guide - Page 105
    free cloth. NOTE: Be careful to wipe only the contacts, and do not smear any of the ink or other debris elsewhere on the printhead. c. On the inside of the printer, locate the contacts for . Make sure the printhead latch is properly closed to avoid problems such as carriage jams. ENWW Cartridge
  • HP Smart Tank 510 | User Guide - Page 106
    10. Close the front door of the printer. 11. Check if the error message has gone away. If you still receive the error message, turn the printer off, and then on. 100 Chapter 7 Solve a problem ENWW
  • HP Smart Tank 510 | User Guide - Page 107
    Troubleshoot problems with print jobs not printing. The HP Print and Scan Doctor is a utility that will try to diagnose and fix the issue automatically. NOTE: This utility is only available for the Windows operating system. Use an HP online troubleshooting wizard Get step-by-step instructions
  • HP Smart Tank 510 | User Guide - Page 108
    and Security, and then click Administrative Tools. c. Double-click Services. d. Right-click the Print Spooler, and then click Properties Service status, check the status. ● If the service is not running, click Start. ● If the service is running, click Stop, and then click Start to restart the service
  • HP Smart Tank 510 | User Guide - Page 109
    to print again. To resolve print issues (OS X and macOS) 1. Check for error messages and resolve. 2. Disconnect and reconnect the USB cable. 3. Verify that the Step-by-step instructions for resolving most print quality issues. Troubleshoot print quality issues online ENWW Printing issues 103
  • HP Smart Tank 510 | User Guide - Page 110
    Read general instructions in the Help for resolving print quality issues NOTE: To avoid print quality problems, always turn the printer off using the Power button, and wait until the Power out. To improve print quality, see Improve print quality on page 61. 104 Chapter 7 Solve a problem ENWW
  • HP Smart Tank 510 | User Guide - Page 111
    , see Tips for successful scanning and copying on page 53. Troubleshoot copy problems. Use an HP online troubleshooting wizard Get step-by-step instructions if the printer does not create a copy, or if your printouts are low quality. NOTE: The HP online troubleshooting wizards may not be available
  • HP Smart Tank 510 | User Guide - Page 112
    operating system. Use an HP online troubleshooting wizard. Get step-by-step instructions if you cannot scan or if your scans are low quality. NOTE: The HP Print and Scan Doctor and the HP online troubleshooting wizards might not be available in all languages. 106 Chapter 7 Solve a problem ENWW
  • HP Smart Tank 510 | User Guide - Page 113
    ) or password. ● Convert a USB connection to wireless, to eliminate the USB cable between your devices and operate the printer over a wireless network. NOTE: The HP Print and Scan Doctor and the HP online troubleshooting wizards may not be available in all languages. Read general instructions in
  • HP Smart Tank 510 | User Guide - Page 114
    password when prompted. 4. If you are using a mobile device, make sure you have installed a compatible printing app. For more information about mobile printing, visit www.hp following troubleshooting options. HP Print and Scan Doctor Use an HP online troubleshooting wizard The HP Print and Scan
  • HP Smart Tank 510 | User Guide - Page 115
    use. For more information, see Auto-Off on page 21. Resolve printer failure ● Turn the printer off, then on. If that does not resolve the problem, contact HP. ENWW Printer hardware issues 109
  • HP Smart Tank 510 | User Guide - Page 116
    problems using Web Services If you are having problems using Web Services, such as HP ePrint, check the following: ● Make sure the printer is connected to the Internet using a wireless connection. ● Make sure the latest product updates have been installed on the printer. ● Make sure Web Services
  • HP Smart Tank 510 | User Guide - Page 117
    and you have not set up the printer wirelessly, place the printer in network setup mode by restoring the printer network settings. The setup mode will last for two hours. ● You can also troubleshoot network connection issues by restoring the printer network settings. CAUTION: If you restore the
  • HP Smart Tank 510 | User Guide - Page 118
    the scanner glass, scanner lid backing, or scanner frame can slow down performance, degrade the quality of scans, and affect the accuracy of special features such as fitting copies to a certain page size. To clean Close the scanner lid, and turn on the printer. 112 Chapter 7 Solve a problem ENWW
  • HP Smart Tank 510 | User Guide - Page 119
    Clean the exterior WARNING! Before cleaning the printer, turn the printer off by pressing the power button button), and unplugging the power cord from the electrical socket. (the Power Use a soft, damp, lint-free cloth to wipe dust, smudges, and stains off of the case. Keep fluids away from the
  • HP Smart Tank 510 | User Guide - Page 120
    also use the HP Smart app to check printer errors and get troubleshooting assistance. For information about this app, see Use the HP Smart app to print, scan, and troubleshoot on page 18. Contact HP If you need help from an HP technical support representative to solve a problem, visit the Contact
  • HP Smart Tank 510 | User Guide - Page 121
    to register, you can enjoy quicker service, more efficient support, and product support alerts. If you did not register your printer while installing the software, you can register now at http://www.register.hp.com. Additional warranty options Extended service plans are available for the printer at
  • HP Smart Tank 510 | User Guide - Page 122
    to change without notice. Visit www.support.hp.com to get user guides, troubleshooting help, and product support. ● To find environmental and regulatory " section of the User Guide. ● To fix common printer problems, see the "Solve a problem" section of the User Guide. This section contains the
  • HP Smart Tank 510 | User Guide - Page 123
    . System requirements ● For information about future operating system releases and support, visit www.support.hp.com . Environmental specifications ● Recommended operating temperature range: 15℃ to 30℃ (59℉ to 86℉) ● Operating temperature range: 5°C to 40°C (41°F to 104°F) ● Recommended Operating
  • HP Smart Tank 510 | User Guide - Page 124
    scanner software. ● Color: 24-bit color, 8-bit grayscale (256 levels of gray) ● Maximum scan size from glass: 21.6 x 29.7 cm (8.5 x 11.7 inches) Print resolution ● For supported print resolutions, visit www.support.hp.com. Acoustic information ● If you have Internet access, you can access acoustic
  • HP Smart Tank 510 | User Guide - Page 125
    is assigned with a Regulatory Model Number. The regulatory model number should not be confused with the marketing names or product numbers. Power cord instructions Make sure your power source is adequate for the product voltage rating. The voltage rating is on the product. The product uses either
  • HP Smart Tank 510 | User Guide - Page 126
    The full Declaration of Conformity can be found at the following website: www.hp.eu/certificates (Search with the product model name or its Regulatory Model Number with existing radio services. Declaration of conformity Declaration of conformity can be found at www.hp.eu/certificates. Regulatory
  • HP Smart Tank 510 | User Guide - Page 127
    ● Notice to users in Thailand (5 GHz) Notice to users in Brazil Este equipamento não tem direito à proteção contra interferência prejudicial e não pode causar interferência em sistemas devidamente autorizados. Notice to users in Taiwan 第十二條 第十四條 Notice to users in Mexico La operación de
  • HP Smart Tank 510 | User Guide - Page 128
    Notice to users in Serbia (5 GHz) Upotreba ovog uredjaja je ogranicna na zatvorene prostore u slucajevima koriscenja na frekvencijama od 5150-5350 MHz. Notice to users in Thailand (5 GHz) This radio communication equipment has the electromagnetic field strength in compliance with the Safety
  • HP Smart Tank 510 | User Guide - Page 129
    parts have been designed to access quickly for efficient disassembly and repair. For more information, visit HP's Commitment to the Environment Web site at: www8.hp.com/us/en/hp-information/global-citizenship/index.html. ● Eco-Tips ● European Union Commission Regulation 1275/2008 ● Paper ● Plastics
  • HP Smart Tank 510 | User Guide - Page 130
    is available in many countries/regions, and lets you recycle used print cartridges and ink cartridges free of charge. For more information, go to the following website: www.hp.com/recycle Power consumption HP printing and imaging equipment marked with the ENERGY STAR® logo is certified by the
  • HP Smart Tank 510 | User Guide - Page 131
    , please contact your household waste disposal service, or go to http://www.hp.com/recycle. Waste disposal for Brazil the Council). A chemical information report for this product can be found at: www.hp.com/go/ reach. The Table of Hazardous Substances/Elements and their Content (China)
  • HP Smart Tank 510 | User Guide - Page 132
    有害物质 部件名称 铅 汞 镉 六价铬 多溴联苯 (Pb) (Hg) (Cd) (Cr(VI)) (PBB) 显示器 X ◯ ◯ ◯ ◯ ◯ ◯ ◯ ◯ ◯ 驱动光盘 X ◯ ◯ ◯ ◯ 扫描仪 X ◯ ◯ ◯ ◯ 网络配件 X ◯ ◯ ◯ ◯ 电池板 X ◯ ◯ ◯ ◯ ◯ ◯ ◯ ◯ ◯ 外部电源 X ◯ ◯ ◯ ◯ SJ/T 11364 GB/T 26572 X GB/T 26572 X RoHS X RoHS
  • HP Smart Tank 510 | User Guide - Page 133
    that the restricted substance corresponds to the exemption. www.support.hp.com To access the latest user guides or manuals for your product, go to www.support.hp.com. Select Find your product, and then follow the onscreen instructions. ENWW Environmental product stewardship program 127
  • HP Smart Tank 510 | User Guide - Page 134
    . Regulation on the Control of Waste Electrical and Electronic Equipment (Turkey) Türkiye Cumhuriyeti: AEEE Yönetmeliğine uygundur EPEAT Most HP products are designed to meet EPEAT. EPEAT is a comprehensive environmental rating that helps identify greener electronics equipment. For more information
  • HP Smart Tank 510 | User Guide - Page 135
    time clock or product settings and is designed to last the life of the product. Any attempt to service or replace this battery should be performed by a qualified service technician. Battery notice for Brazil A bateria deste equipamento nao foi projetada para ser removida pelo cliente. California
  • HP Smart Tank 510 | User Guide - Page 136
    71 networks view and print settings 77 O operating systems supported 117 P paper clear jams 88 HP, order 16 skewed pages 92 troubleshoot feeding 92 paper-feed problems, troubleshoot 92 power troubleshoot 109 print specifications 118 troubleshoot 109 printer software (Windows) opening 17 G glass
  • HP Smart Tank 510 | User Guide - Page 137
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
User Guide
HP Smart Tank
510 series