HP Spectre 12-c000 User Guide

HP Spectre 12-c000 Manual

Get HP Spectre 12-c000 PDF manuals and user guides View all HP Spectre 12-c000 manuals
Add to My Manuals
Save this manual to your list of manuals

HP Spectre 12-c000 manual content summary:

  • HP Spectre 12-c000 | User Guide - Page 1
    User Guide
  • HP Spectre 12-c000 | User Guide - Page 2
    ://www.microsoft.com for details. To access the latest user guides or manuals for your product, go to http://www.hp.com/ support, and select your country. Select Find your product, and then follow the on-screen instructions. Software terms By installing, copying, downloading, or otherwise using any
  • HP Spectre 12-c000 | User Guide - Page 3
    Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining
  • HP Spectre 12-c000 | User Guide - Page 4
    iv Safety warning notice
  • HP Spectre 12-c000 | User Guide - Page 5
    products only) ...11 Connecting the keyboard ...11 Removing the keyboard ...12 TouchPad ...12 Lights ...13 Special keys ...14 Action keys ...14 Labels ...15 19 Operating system controls 19 Connecting to a WLAN ...20 Using HP Mobile Broadband (select products only 20 Using GPS (select products only
  • HP Spectre 12-c000 | User Guide - Page 6
    Using the Power icon and Power Options ...33 Running on battery power ...33 Using HP Fast Charge (select products only 33 Displaying battery charge ...34 Finding battery information in HP Support Assistant (select products only 34 Conserving battery power ...34 Identifying low battery levels ...34
  • HP Spectre 12-c000 | User Guide - Page 7
    Using firewall software ...43 Installing software updates ...43 Using HP Touchpoint Manager (select products only 44 Securing your wireless 45 Downloading a BIOS update ...46 10 Using HP PC Hardware Diagnostics (UEFI) ...47 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 47 vii
  • HP Spectre 12-c000 | User Guide - Page 8
    the computer boot order 53 Removing the HP Recovery partition (select products only 54 12 Specifications ...55 Input power ...55 Operating environment ...56 13 Electrostatic Discharge ...57 14 Accessibility ...58 Supported assistive technologies ...58 Contacting support ...58 Index ...59 viii
  • HP Spectre 12-c000 | User Guide - Page 9
    this chapter to learn about best practices after you set up your computer, fun things to do with your computer, and where to find additional HP resources. Best practices After you set up and register the computer, we recommend the following steps to get the most out of your smart investment
  • HP Spectre 12-c000 | User Guide - Page 10
    Contents Setup Instructions ● Overview of computer setup and features HP support For HP support, go to http://www.hp.com/support. ● Online chat with an HP technician ● Support telephone numbers ● HP service center locations Safety & Comfort Guide ● To access this guide: ● ▲ Select the
  • HP Spectre 12-c000 | User Guide - Page 11
    2 Getting to know your computer Locating hardware To find out what hardware is installed on your computer: ▲ Type device manager in the taskbar search box, and then select the Device Manager app. A list displays all the devices installed on your computer. For information about system hardware
  • HP Spectre 12-c000 | User Guide - Page 12
    (microphone) combo jack Connects optional powered stereo speakers, headphones, earbuds, a headset, or a television audio cable. Also connects an optional headset microphone. This jack does not support optional standalone microphones. 4 Chapter 2 Getting to know your computer
  • HP Spectre 12-c000 | User Guide - Page 13
    . For additional safety information, refer to the Regulatory, Safety, and Environmental Notices. To access this guide: ▲ Select the Start button, select HP Help and Support, and then select HP Documentation. NOTE: When a device is connected to the jack, the computer speakers are disabled. MicroSD
  • HP Spectre 12-c000 | User Guide - Page 14
    . For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access this guide: ▲ Select the Start button, select HP Help and Support, and then select HP Documentation. 6 Chapter 2 Getting to know your computer
  • HP Spectre 12-c000 | User Guide - Page 15
    Top Component (1) (2) Vents Power button Description Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. ● When the computer
  • HP Spectre 12-c000 | User Guide - Page 16
    Bottom Component (1) (2) Alignment post connectors (2) Docking connector Description Connect to the alignment posts on the keyboard. Connects the tablet to the keyboard. 8 Chapter 2 Getting to know your computer
  • HP Spectre 12-c000 | User Guide - Page 17
    Rear Component (1) (2) (3) Rear camera Kickstand tabs (2) Kickstand Description Allows you to video chat, record video, and record still images. To use your camera, see Using the camera on page 24. Provide access to lift the kickstand away from the back of the computer. Provides stability and a
  • HP Spectre 12-c000 | User Guide - Page 18
    Using the kickstand To change the viewing angle, follow these steps: 1. Hold the computer with top edge up (the vents are on top). 2. Use one of the kickstand tabs to lift the kickstand away from the computer, and then position the kickstand at the desired angle. To close the kickstand, push the
  • HP Spectre 12-c000 | User Guide - Page 19
    Keyboard (select products only) Connecting the keyboard 1. To connect an optional keyboard, lower the computer onto the alignment post connectors (1) on the keyboard until the connectors click into place. 2. Position the kickstand (2) at the desired angle. NOTE: If you close the kickstand, you can
  • HP Spectre 12-c000 | User Guide - Page 20
    To remove the keyboard, pull the keyboard away from the computer. TouchPad Component (1) TouchPad zone (2) Left TouchPad button (3) Right TouchPad button 12 Chapter 2 Getting to know your computer Description Reads your finger gestures to move the pointer or activate items on the screen
  • HP Spectre 12-c000 | User Guide - Page 21
    Lights Component (1) (2) Caps lock light Mute light Description On: Caps lock is on, which switches the key input to all capital letters. ● On: Computer sound is off. ● Off: Computer sound is on. Keyboard (select products only) 13
  • HP Spectre 12-c000 | User Guide - Page 22
    Special keys Component (1) (2) (3) esc key fn key Windows key (4) Action keys Description Displays system information when pressed in combination with the fn key. Executes specific functions when pressed in combination with another key. Opens the Start menu. NOTE: Pressing the Windows key again
  • HP Spectre 12-c000 | User Guide - Page 23
    computer provide information you may need when you troubleshoot system problems or travel internationally with the computer. IMPORTANT: Check under the service door, or on the back of the display. ● Service label-Provides important information to identify your computer. When contacting support, you
  • HP Spectre 12-c000 | User Guide - Page 24
    Component (1) Serial number (2) Product number (3) Warranty period (4) Model number (select products only) Component (1) HP product name (select products only) (2) Model name (select products only) (3) Product number (4) Serial number (5) Warranty period ● Regulatory label(s)-Provide(s) regulatory
  • HP Spectre 12-c000 | User Guide - Page 25
    programs associated with the microSD memory card. 2. Select the Safely Remove Hardware and Eject Media icon the taskbar. Then follow the on-screen instructions. in the notification area, at the far right of 3. Place the computer display side up on a flat surface. 4. Insert the tray removal tool
  • HP Spectre 12-c000 | User Guide - Page 26
    7. Replace the tray in the computer. Press in gently on the tray (4) until it is firmly seated. 18 Chapter 2 Getting to know your computer
  • HP Spectre 12-c000 | User Guide - Page 27
    communicates with a wireless router or a wireless access point. ● HP Mobile Broadband Module-Gives you wireless connectivity over a wireless wide area connection or network, connect to a network, and diagnose and repair network problems. To use operating system controls: 1. Type control panel in the
  • HP Spectre 12-c000 | User Guide - Page 28
    allowing you to manually search for and connect to a network or to create a new network connection. 3. Follow the on-screen instructions to complete the Using HP Mobile Broadband (select products only) Your HP Mobile Broadband computer has built-in support for mobile broadband service. Your
  • HP Spectre 12-c000 | User Guide - Page 29
    . NOTE: If the device requires verification, a pairing code is displayed. On the device you are adding, follow the on-screen instructions to verify that the code on your device matches the pairing code. For more information, refer to the documentation provided with the device. NOTE: If
  • HP Spectre 12-c000 | User Guide - Page 30
    On your computer, select the Start button, and then select HP Orbit. ‒ or - Open HP Orbit from the taskbar icon. 4. Follow the on-screen instructions to enter a pairing code and continue the installation. After the devices have been paired, HP Orbit will remember the connection and allow you to send
  • HP Spectre 12-c000 | User Guide - Page 31
    Orbit Canvas on your computer, and then follow the on-screen instructions. When the transfer is complete, the file appears on HP Orbit Canvas on your mobile device. For more information about using HP Orbit, refer to the HP Orbit software Help. NOTE: Help is not available in all languages. 1. Open
  • HP Spectre 12-c000 | User Guide - Page 32
    and Support, and then select HP Documentation. You can connect wired headphones to the audio-out (headphone)/audio-in (microphone) combo jack on your computer. To connect wireless headphones to your computer, follow the device manufacturer's instructions. 24 Chapter 4 Enjoying entertainment features
  • HP Spectre 12-c000 | User Guide - Page 33
    document: ▲ Select the Start button, select HP Help and Support, and then select HP Documentation. Headphones combined with a microphone are the computer, using the correct cable. Follow the device manufacturer's instructions. NOTE: Cables and/or adapters (purchased separately) may be required.
  • HP Spectre 12-c000 | User Guide - Page 34
    : ▲ Type project in the taskbar search box, and then click Project to a second screen. Click Connect to a wireless display, and then follow the on-screen instructions. 26 Chapter 4 Enjoying entertainment features
  • HP Spectre 12-c000 | User Guide - Page 35
    gestures. You can also use the left and right TouchPad buttons as you would use the corresponding buttons on an external mouse. You can also customize gestures and view demonstrations of how they work. Type control panel in the taskbar search box, select Control Panel, and then select Hardware and
  • HP Spectre 12-c000 | User Guide - Page 36
    Two-finger slide (TouchPad only) Use the two-finger slide to move up, down, or sideways on a page or image. ● Place two fingers slightly apart on the TouchPad zone and then drag them up, down, left, or right. Two-finger tap (TouchPad only) Use the two-finger tap to open the menu for an object on the
  • HP Spectre 12-c000 | User Guide - Page 37
    Three-finger swipe (TouchPad only) Use the three-finger swipe to view open windows and to switch between open windows and the desktop. ● Swipe 3 fingers away from you to see all open windows. ● Swipe 3 fingers toward you to show the desktop. ● Swipe 3 fingers left or right to switch between open
  • HP Spectre 12-c000 | User Guide - Page 38
    NOTE: Depending on the country or region, your keyboard may have different keys and keyboard functions than those discussed in this section. Using the on-screen keyboard The computer has an on-screen keyboard that is displayed when you are in tablet mode. 1. To display the on-screen keyboard, tap
  • HP Spectre 12-c000 | User Guide - Page 39
    unauthorized user from accessing data on your computer, even encrypted data, HP recommends that you always initiate Hibernation instead of Sleep anytime the you to resume your work very quickly. You can also initiate Sleep manually. For more information, see Initiating and exiting Sleep on page 31.
  • HP Spectre 12-c000 | User Guide - Page 40
    Initiating and exiting Hibernation (select products only) You can enable user-initiated Hibernation and change other power settings and timeouts using Power Options. 1. Type power options in the taskbar search box, and then select Power Options. ‒ or - Right-click the Power icon , and then select
  • HP Spectre 12-c000 | User Guide - Page 41
    allows you to quickly charge your computer battery. Charging time may vary by +/- 10%. Depending on your computer model and the HP AC adapter provided with your computer, HP Fast Charge operates in one of the following ways: ● When the remaining battery charge is between zero and 50%, the battery
  • HP Spectre 12-c000 | User Guide - Page 42
    the question mark icon in the taskbar. 2. Select My PC, select the Diagnostics and tools tab, and then select HP Battery Check. If HP Battery Check indicates that your battery should be replaced, contact support. HP Support Assistant provides the following tools and information about the battery
  • HP Spectre 12-c000 | User Guide - Page 43
    My PC, select the Diagnostics and tools tab, and then select HP Battery Check. If HP Battery Check indicates that your battery should be replaced, contact support. about connecting to external power, refer to the Setup Instructions poster provided in the computer box. The computer does not
  • HP Spectre 12-c000 | User Guide - Page 44
    To reduce potential safety issues, use only the AC adapter provided with the computer, a replacement AC adapter provided by HP, or a compatible AC adapter purchased from HP. WARNING! Do not charge the computer battery while you are aboard aircraft. Connect the computer to external power under any
  • HP Spectre 12-c000 | User Guide - Page 45
    run Disk Cleanup: 1. Type disk in the taskbar search box, and then select Disk Cleanup. 2. Follow the on-screen instructions. Using HP 3D DriveGuard (select products only) HP 3D DriveGuard protects a hard drive by parking the drive and halting data requests under either of the following conditions
  • HP Spectre 12-c000 | User Guide - Page 46
    you would like to update your programs and drivers, follow these instructions: 1. Type support in the taskbar search box, and then select the HP Support Assistant app. ‒ or - Click the question mark icon in the taskbar. 2. Select My PC, select the Updates tab, and then select Check for updates and
  • HP Spectre 12-c000 | User Guide - Page 47
    WARNING! To prevent electric shock or damage to components, do not attempt to clean your computer while it is on. 1. Turn off the computer. 2. Disconnect AC power. 3. Disconnect all powered external devices. CAUTION: To prevent damage to internal components, do not spray cleaning agents or liquids
  • HP Spectre 12-c000 | User Guide - Page 48
    authorization to use your computer before you turn it on. ● If you are traveling internationally, follow these suggestions: - Check the computer-related customs regulations for each country or region on your itinerary. - Check the power cord and adapter requirements for each location in which you
  • HP Spectre 12-c000 | User Guide - Page 49
    letters, punctuation, symbols, and numbers. ● Before you send your computer for service, back up your files, delete confidential files, and then remove all password such as screen-saver passwords: ▲ Type support in the taskbar search box, and then select the HP Support Assistant app. - or - Click the
  • HP Spectre 12-c000 | User Guide - Page 50
    these steps: 1. Select the Start button, select Settings, select Accounts, and then select Sign-in options. 2. Under Windows Hello, follow the on-screen instructions to add both a password and a numeric PIN, and then enroll your fingerprint or facial ID. NOTE: The PIN is not limited in length, but
  • HP Spectre 12-c000 | User Guide - Page 51
    . For more information about computer viruses, type support in the taskbar search box, and then select the HP Support Assistant app. - or - Click the question updates HP, Windows, and third-party software installed on your computer should be regularly updated to correct security problems and
  • HP Spectre 12-c000 | User Guide - Page 52
    options, and then follow the on-screen instructions. Using HP Touchpoint Manager (select products only) HP Touchpoint Manager is a cloud-based IT enables businesses to effectively manage and secure their company assets. HP Touchpoint Manager helps protect devices against malware and other attacks,
  • HP Spectre 12-c000 | User Guide - Page 53
    date and System BIOS), use one of these options. ● HP Support Assistant 1. Type support in the taskbar search box, and then select the HP Support Assistant app. - or - Select the question mark icon in the taskbar. 2. Select My PC, and then select Specifications. ● Setup Utility (BIOS) Starting Setup
  • HP Spectre 12-c000 | User Guide - Page 54
    in the taskbar search box, and then select the HP Support Assistant app. - or - Select the question mark icon in the taskbar. 2. Select Updates, and then select Check for updates and messages. 3. Follow the on-screen instructions. 4. At the download area, follow these steps: a. Identify the most
  • HP Spectre 12-c000 | User Guide - Page 55
    to support to help determine how to correct the problem. To start HP PC Hardware Diagnostics instructions. NOTE: To stop a test, press the button you used to access UEFI. Downloading HP PC Hardware Diagnostics (UEFI) to a USB device NOTE: The HP PC Hardware Diagnostics (UEFI) download instructions
  • HP Spectre 12-c000 | User Guide - Page 56
    ://www.hp.com/support. 2. Select Get Software and drivers. 3. Enter the product name or number. - or - Select Identify now to let HP automatically detect your product. 4. Select your computer, and then select your operating system. 5. In the Diagnostic section, follow the on-screen instructions to
  • HP Spectre 12-c000 | User Guide - Page 57
    , and then select This PC. ● If your computer does not support. See the Worldwide Telephone Numbers booklet included with the computer. You can also find contact information on the HP website. Go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions
  • HP Spectre 12-c000 | User Guide - Page 58
    programs. HP Recovery media can also be used to customize the HP website. Go to http://www.hp.com/ support, select your country or region, and follow the on-screen instructions HP Recovery Manager, you will be prompted to continue. To create HP Recovery media: IMPORTANT: For a tablet with a detachable
  • HP Spectre 12-c000 | User Guide - Page 59
    search box, select HP Recovery Manager, select Reinstall drivers and/or applications, and then follow the on-screen instructions. ● If you the creation of HP Recovery media or if the HP Recovery media does not work, you can obtain recovery media for your system from support. See the Worldwide
  • HP Spectre 12-c000 | User Guide - Page 60
    working. To start HP Recovery Manager from the HP Recovery partition: IMPORTANT: For a tablet with a detachable keyboard, connect the Troubleshoot from the boot options menu. 3. Select Recovery Manager, and then follow the on-screen instructions. Using HP Recovery media to recover You can use HP
  • HP Spectre 12-c000 | User Guide - Page 61
    the boot order: IMPORTANT: For a tablet with a detachable keyboard, connect the tablet to the keyboard base before beginning these steps. 1. Insert the HP Recovery media. 2. Access the system Startup menu. For from which you want to boot. 4. Follow the on-screen instructions. Restore and recovery 53
  • HP Spectre 12-c000 | User Guide - Page 62
    is only available on products that support this function. Follow these steps to remove the HP Recovery partition: 1. Type recovery in the taskbar search box, and then select HP Recovery Manager. 2. Select Remove Recovery Partition, and then follow the on-screen instructions. 54 Chapter 11 Backing up
  • HP Spectre 12-c000 | User Guide - Page 63
    or a DC power source that is supplied and approved by HP for use with this computer. The computer can operate on DC plug of external HP power supply (select products only) Rating 5 V dc @ 2 A / 12 V dc @ 3 A /15 V dc @ 3 A - 45 W USB-C 5 V dc @ 3 A / 9 V dc @ 3 A / 10 V dc @ 3.75 A / 12 V dc @ 3.75
  • HP Spectre 12-c000 | User Guide - Page 64
    humidity (noncondensing) Operating Nonoperating Maximum altitude (unpressurized) Operating Nonoperating Metric 5°C to 35°C -20°C to 60°C 10% to 90% 5% to 95% -15 m to 3,048 m -15 m to 12,192 m U.S. 41°F to 95°F -4°F to 140°F 10% to 90% 5% to 95% -50 ft to 10,000 ft -50 ft to 40,000 ft 56 Chapter
  • HP Spectre 12-c000 | User Guide - Page 65
    components. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: ● If removal or installation instructions direct you to unplug the computer, first be sure that it is properly grounded. ● Keep components in their electrostatic-safe containers until
  • HP Spectre 12-c000 | User Guide - Page 66
    features. NOTE: For additional information about a particular assistive technology product, contact customer support for that product. Contacting support We are constantly refining the accessibility of our products and services and welcome feedback from users. If you have an issue with a product
  • HP Spectre 12-c000 | User Guide - Page 67
    left TouchPad 12 power 7 right TouchPad 12 C camera HP Orbit 22 HP PC Hardware Diagnostics (UEFI) Failure ID code 47 using 47 HP Recovery Manager correcting boot problems 53 starting 52 HP Recovery media creating 49 recovery 52 HP Recovery partition recovery 52 removing 54 HP resources 2 HP
  • HP Spectre 12-c000 | User Guide - Page 68
    WLAN connection 20 R recover options 51 recovery discs 50, 52 HP Recovery Manager 51 media 52 starting 52 supported discs 50 system 51 USB flash drive 52 using HP Recovery media 50 recovery media creating 49 creating using HP Recovery Manager 50 recovery partition removing 54 regulatory information
  • HP Spectre 12-c000 | User Guide - Page 69
    two-finger slide 28 two-finger tap 28 TouchPad zone, identifying 12 traveling with the computer 16, 39 turning off the computer 32 two-finger pinch zoom TouchPad and touch screen gesture 27 two-finger slide TouchPad
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
User Guide