HP Spectre Folio 13-ak0000 User Guide

HP Spectre Folio 13-ak0000 Manual

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  • HP Spectre Folio 13-ak0000 | User Guide - Page 1
    User Guide
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    updates. Go to http://www.microsoft.com for details. To access the latest user guides, go to http://www.hp.com/support, and follow the instructions to find your product. Then select User Guides. Software terms By installing, copying, downloading, or otherwise using any software product preinstalled
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    Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining
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    iv Safety warning notice
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    ...9 Button and speakers ...10 Special keys ...11 Action keys ...12 Labels ...13 Inserting a SIM card (select products only) ...14 3 Connecting to a ...16 Operating system controls 16 Connecting to a WLAN ...17 Using HP Mobile Broadband (select products only 18 Using GPS (select products only
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    Using the Power icon and Power Options ...30 Running on battery power ...30 Using HP Fast Charge (select products only 30 Displaying battery charge ...31 Finding battery information in HP Support Assistant (select products only 31 Conserving battery power ...31 Identifying low battery levels ...31
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    firewall software ...39 Installing software updates ...39 Using HP Device as a Service (select products only 40 Securing your wireless network ... HP PC Hardware Diagnostics Windows 44 Using HP PC Hardware Diagnostics UEFI ...44 Starting HP PC Hardware Diagnostics UEFI 45 Downloading HP PC
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    select products only 46 Downloading Remote HP PC Hardware Diagnostics UEFI 46 Downloading the latest Remote HP PC Hardware Diagnostics UEFI version 46 Downloading Remote HP PC Hardware Diagnostics UEFI by product name or number ...46 Customizing Remote HP PC Hardware Diagnostics UEFI settings 46
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    ...59 Europe ...60 United Kingdom ...60 Australia ...60 Worldwide ...60 Useful accessibility resources and links ...61 Organizations ...61 Educational institutions ...61 Other disability resources ...61 HP links ...61 Contacting support ...62 Index ...63 ix
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    x
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    this chapter to learn about best practices after you set up your computer, fun things to do with your computer, and where to find additional HP resources. Best practices After you set up and register the computer, we recommend the following steps to get the most out of your smart investment
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    features HP support For HP support, go to http://www.hp.com/support, and follow the instructions to find your product. ● Online chat with an HP technician ● Support telephone numbers ● Replacement parts videos (select products only) ● Maintenance and service guides ● HP service center locations
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    2 Getting to know your computer Your computer features top-rated components. This chapter provides details about your components, where they're located, and how they work. Locating hardware To find out what hardware is installed on your computer: ▲ Type device manager in the taskbar search box, and
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    other unneeded components. USB Type-C power connectors and Thunderbolt ports with HP Sleep and Charge Connect an AC adapter that has a USB Type-C connector, providing DisplayPort output. NOTE: Your computer may also support a Thunderbolt docking station. NOTE: Cables and/or adapters (purchased
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    . For additional safety information, refer to the Regulatory, Safety, and Environmental Notices. To access this guide: ▲ Select the Start button, select HP Help and Support, and then select HP Documentation. NOTE: When a device is connected to the jack, the computer speakers are disabled. USB
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    depending on the camera hardware and software installed on your product. (5) Pen loop The leather pen loop is included in the product box. Follow the instructions on the pen loop label to install the pen loop. NOTE: Attach the loop to the plastic, not the leather case. For more information about
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    Component Description To access this guide: ▲ Select the Start button, select HP Help and Support, and then select HP Documentation. Display 7
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    Keyboard area TouchPad Component (1) TouchPad zone (2) Left TouchPad button (3) Right TouchPad button Description Reads your finger gestures to move the pointer or activate items on the screen. NOTE: For more information, see Using TouchPad and touch screen gestures on page 24. Functions like
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    Lights Component (1) Power light (2) Caps lock light (3) Mute light Description ● On: The computer is on. ● Off: The computer is off, in the Sleep state, or in Hibernation. Sleep state is a power-saving state that shuts off power to the display and other unneeded components. Hibernation is a
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    Button and speakers Component (1) Power button (2) Speakers Description ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the button briefly to exit Sleep
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    Special keys Component (1) (2) (3) esc key fn key Windows® key (4) Action keys Description Displays system information when pressed in combination with the fn key. Executes specific functions when pressed in combination with another key. Opens the Start menu. NOTE: Pressing the Windows key
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    Action keys An action key performs the function indicated by the icon on the key. To determine which keys are on your product, see Special keys on page 11. ▲ To use an action key, press and hold the key. Icon Description Decreases the screen brightness incrementally as long as you hold down the
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    computer provide information you may need when you troubleshoot system problems or travel internationally with the computer. Labels may the leather is folded in half. ● Service label-Provides important information to identify your computer. When contacting support, you may be asked for the serial
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    , use minimal force when inserting a SIM card. NOTE: Before purchasing a SIM card, follow these instructions to determine the correct SIM card size for your computer: 1. Go to http://www.hp.com/support, and then search for your computer by product name or number. 2. Select Product Information
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    5. Insert the SIM card into the SIM card slot, and then press in on the SIM card until it is firmly seated. NOTE: The SIM card in your computer may look slightly different from the illustration in this section. To remove a SIM card, press in on the SIM card, and then remove it from the slot.
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    communicates with a wireless router or a wireless access point. ● HP Mobile Broadband Module-Gives you wireless connectivity over a wireless wide connection or network, connect to a network, and diagnose and repair network problems. To use operating system controls: ▲ On the taskbar, right-click the
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    a network cable to connect your wireless router to the modem, and test the Internet service. To connect to a WLAN, follow these steps: 1. Be sure that the WLAN you to manually search for and connect to a network or to create a new network connection. 3. Follow the on-screen instructions to complete
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    Mobile Broadband (select products only) Your HP Mobile Broadband computer has built-in support for mobile broadband service. Your new computer, when used with and then select a setting. 2. Follow the on-screen instructions for using location settings. Using Bluetooth wireless devices (select products
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    then select Bluetooth and other devices settings. 2. Select Add Bluetooth or other device. 3. Select your device from the list, and then follow the on-screen instructions. NOTE: If the device requires verification, a pairing code is displayed. On the device you are adding, follow the on-screen
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    and Support, and then select HP Documentation. You can connect wired headphones to the audio-out (headphone)/audio-in (microphone) combo jack on your computer. To connect wireless headphones to your computer, follow the device manufacturer's instructions. 20 Chapter 4 Enjoying entertainment features
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    to the correct port on the computer, using the correct cable. Follow the device manufacturer's instructions. For information on using your video features, refer to HP Support Assistant. Connecting a Thunderbolt device using a USB Type-C cable NOTE: To connect a USB Type-C Thunderbolt™ device
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    f4 to alternate the computer screen image between 4 display states: ● PC screen only: View the screen image on the computer only. ● Duplicate Select Connect to a wireless display, and then follow the on-screen instructions. Using data transfer Your computer is a powerful entertainment device that
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    to the correct port on the computer, using the correct cable. Follow the device manufacturer's instructions. For information on using your USB Type-C features, go to http://www.hp.com/support, and follow the instructions to find your product. Connecting devices to a USB Type-C port NOTE: To connect
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    5 Navigating the screen You can navigate the computer screen in one or more of the following ways: ● Use touch gestures directly on the computer screen ● Use touch gestures on the TouchPad ● Use an optional mouse or keyboard (purchased separately) ● Use an on-screen keyboard ● Use a pointing stick
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    Two-finger pinch zoom Use the two-finger pinch zoom to zoom out or in on images or text. ● Zoom out by placing two fingers apart on the TouchPad zone or touch screen and then moving your fingers together. ● Zoom in by placing two fingers together on the TouchPad zone or touch screen and then moving
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    ● Tap four fingers on the Touchpad to open the action center and view current settings and notifications. Three-finger swipe (TouchPad only) Use the three-finger swipe to view open windows and to switch between open windows and the desktop. ● Swipe 3 fingers away from you to see all open windows. ●
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    One-finger slide (touch screen only) Use the one-finger slide to pan or scroll through lists and pages, or to move an object. ● To scroll across the screen, lightly slide one finger across the screen in the direction you want to move. ● To move an object, press and hold your finger on an object, and
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    user from accessing data on your computer, even encrypted data, HP recommends that you always initiate Hibernation instead of Sleep anytime file and the computer powers down. You can also initiate Hibernation manually. For more information, see Initiating and exiting Hibernation (select products
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    Initiating and exiting Hibernation (select products only) You can enable user-initiated Hibernation and change other power settings and timeouts using Power Options. 1. Right-click the Power icon , and then select Power Options. 2. In the left pane, select Choose what the power buttons do (
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    allows you to quickly charge your computer battery. Charging time may vary by +/- 10%. Depending on your computer model and the HP AC adapter provided with your computer, HP Fast Charge operates in one or more of the following ways: ● When the remaining battery charge is between zero and 50%, the
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    the question mark icon in the taskbar. 2. Select Troubleshooting and fixes, and then in the Diagnostics section, select HP Battery Check. If HP Battery Check indicates that your battery should be replaced, contact support. HP Support Assistant provides the following tools and information about the
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    no longer holding a charge, run HP Battery Check in the HP Support Assistant app (select products only). 1. Type support in the taskbar search box, and then select the HP Support Assistant app. - or - Select the question mark icon in the taskbar. 2. Select Troubleshooting and fixes, and then in the
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    ● When running Disk Defragmenter on computers with internal hard drives ● When performing a backup or recovery When you connect the computer to external power: ● The battery begins to charge. ● The screen brightness increases. ● The Power icon changes appearance. When you disconnect external
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    when updates become available. If you would like to update your programs and drivers, follow these instructions: 1. Type support in the taskbar search box, and then select the HP Support Assistant app. ‒ or - Select the question mark icon in the taskbar. 2. Select My notebook, select the
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    ● Clean the cover with a soft microfiber cloth or chamois. ● Avoid cleaning products containing substances such as alcohol, ammonia, chlorine, acetone, turpentine or other mineral spirits. ● Do not expose the cover to sun or moisture for long periods of time. ● If the cover becomes wet, dry it by
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    CAUTION: To prevent damage to internal components, do not allow liquids to drip between the keys. ● To clean the TouchPad, keyboard, or mouse, use a soft microfiber cloth or a chamois moistened with one of the cleaning solutions listed previously. ● To prevent keys from sticking and to remove dust,
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    letters, punctuation, symbols, and numbers. ● Before you send your computer for service, back up your files, delete confidential files, and then remove all password such as screen-saver passwords: ▲ Type support in the taskbar search box, and then select the HP Support Assistant app. - or - Select
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    . - or Turn on or restart the tablet, and then quickly hold down the Windows button. 2. Tap f10. 2. Select Security, and then follow the on-screen instructions. To save your changes, select Exit, select Save Changes and Exit, and then select Yes. NOTE: If you are using arrow keys to highlight your
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    . 3. Select Get Started. Follow the on-screen instructions to enroll your fingerprint or facial ID and set type support in the taskbar search box, and then select the HP Support HP, Windows, and third-party software installed on your computer should be regularly updated to correct security problems
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    3. To schedule a time for installing updates, select Advanced options, and then follow the on-screen instructions. Using HP Device as a Service (select products only) HP Device as a Service (HP DaaS) is a cloud-based IT solution that enables businesses to effectively manage and secure their company
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    and troubleshooting the file. Determining the BIOS version To decide whether you need to update Setup Utility (BIOS), first determine the BIOS version on your computer. To reveal the BIOS version information (also known as ROM date and System BIOS), use one of these options. ● HP Support Assistant
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    in the taskbar search box, and then select the HP Support Assistant app. - or - Select the question mark icon in the taskbar. 2. Select Updates, and then select Check for updates and messages. 3. Follow the on-screen instructions. 4. At the download area, follow these steps: a. Identify the most
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    Failure ID code is generated. For assistance in correcting the problem, contact support, and then provide the Failure ID code. Downloading HP PC Hardware Diagnostics Windows ● The HP PC Hardware Diagnostics Windows download instructions are provided in English only. ● You must use a Windows computer
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    -screen instructions. Using HP PC Hardware HP PC Hardware Diagnostics UEFI to diagnose hardware issues. When HP PC Hardware Diagnostics UEFI detects a failure that requires hardware replacement, a 24-digit Failure ID code is generated. For assistance in correcting the problem, contact support
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    Diagnostics UEFI is not included in the HP Tool partition. ● The hard drive is damaged. NOTE: The HP PC Hardware Diagnostics UEFI download instructions are provided in English only, and you must use a Windows computer to download and create the HP UEFI support environment because only .exe files are
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    To download HP Remote PC Hardware Diagnostics UEFI by product name or number, follow these steps: 1. Go to http://www.hp.com/support. 2. instructions to select and download the Remote UEFI version for the product. Customizing Remote HP PC Hardware Diagnostics UEFI settings Using the Remote HP PC
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    3. Make your customization selections. 4. Select Main, and then Save Changes and Exit to save your settings. Your changes take effect when the computer restarts. Using Remote HP PC Hardware Diagnostics UEFI settings (select products only) 47
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    on your computer, your computer may also include tools provided by HP for additional functionality. IMPORTANT: If you will be performing recovery Security. 2. Select Backup, and then follow the on-screen instructions. Restoring and recovering Windows offers several options for restoring from backup
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    , and then select This PC. NOTE: If your computer does not list the Recovery partition in addition to the Windows partition, contact support to obtain recovery discs. Go to http://www.hp.com/support, select your country or region, and then follow the on-screen instructions. On select products, you
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    Cloud Recovery Download Tool to create recovery media To create HP Recovery media using the HP Cloud Recovery Download Tool: 1. Go to http://www.hp.com/support. 2. Select Software and Drivers, and then follow the on-screen instructions. Restoring and recovery Restoring and recovery can be performed
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    not allow the creation of HP Recovery media or if the HP Recovery media does not work, contact support to obtain recovery media. Go to http://www.hp.com/support, select your country or region, and then follow the on-screen instructions. Recovering using the HP Recovery partition (select products
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    or USB flash drive from which you want to boot, and then follow the on-screen instructions. Removing the HP Recovery partition (select products only) HP Recovery Manager software allows you to remove the HP Recovery partition (select products only) to free up hard drive space. IMPORTANT: After you
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    from a standalone DC power source, it should be powered only with an AC adapter or a DC power source that is supplied and approved by HP for use with this computer. The computer can operate on DC power within the following specifications. Operating voltage and current varies by platform. The voltage
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    Operating environment Factor Temperature Operating Nonoperating Relative humidity (noncondensing) Operating Nonoperating Maximum altitude (unpressurized) Operating Nonoperating Metric 5°C to 35°C -20°C to 60°C 10% to 90% 5% to 95% -15 m to 3,048 m -15 m to 12,192 m U.S. 41°F to 95°F -4°F to 140°F
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    13 Electrostatic Discharge Electrostatic discharge is the release of static electricity when damage to a drive, or loss of information, observe these precautions: ● If removal or installation instructions direct you to unplug the computer, first be sure that it is properly grounded. ● Keep
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    . Our commitment HP is committed to providing products and services that are accessible for people with disabilities. This commitment supports our company's seven key objectives to guide our actions as a company. All HP managers and employees are expected to support these objectives and their
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    on Your HP Tablet (Android 4.1/Jelly Bean) ● HP SlateBook PCs-Enabling Accessibility Features (Android 4.3,4.2/Jelly Bean) ● HP Chromebook PCs-Enabling Accessibility Features on Your HP Chromebook or Chromebox (Chrome OS) ● HP Shopping-peripherals for HP products If you need additional support with
  • HP Spectre Folio 13-ak0000 | User Guide - Page 68
    for public procurement of ICT products. The standard specifies the functional accessibility requirements applicable to ICT products and services, together with a description of the test procedures and evaluation methodology for each accessibility requirement. Web Content Accessibility Guidelines
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    FCC and documented as 47 CFR Part 14 and Part 79. ● FCC Guide on the CVAA Other U.S. legislation and initiatives ● Americans with Disabilities Act ( organization, and to every other person or organization that provides goods, services, or facilities to the public or other third parties and that has
  • HP Spectre Folio 13-ak0000 | User Guide - Page 70
    teams to carry out the work specified in the European Commission "Mandate 376 to CEN, CENELEC and ETSI, in Support of Accessibility Requirements for Public Procurement of Products and Services in the ICT Domain." ETSI TC Human Factors Specialist Task Force 333 has developed ETSI DTR 102 612. Further
  • HP Spectre Folio 13-ak0000 | User Guide - Page 71
    exhaustive list. These organizations are provided for informational purposes only. HP assumes no responsibility for information or contacts you may encounter on of Justice - A Guide to disability rights Laws HP links Our contact webform HP comfort and safety guide HP public sector sales Useful
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    through Friday, 6 a.m. to 9 p.m. Mountain Time. ● Customers with other disabilities or age-related limitations who have questions about technical support or accessibility of HP products, choose one of the following options: ● Call (888) 259-5707 Monday through Friday, 6 a.m. to 9 p.m. Mountain Time
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    17 critical battery level 31 customer support, accessibility 62 D data transfer 22 HP Assistive Policy 56 HP Device as a Service (HP DaaS) 40 HP Fast Charge 30 HP Mobile Broadband activating 18 IMEI number 18 MEID number 18 HP PC Hardware Diagnostics UEFI downloading 45 starting 45 using 44 HP PC
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    14 serial number 13 service 13 wireless certification 14 13 public WLAN connection 17 R recovery discs 49, 52 HP Recovery Manager 51 HP Recovery partition 50 media 52 starting 51 supported discs 49 system 51 USB flash drive 52 using HP Recovery media 50 recovery media creating using HP HP PC
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    using 11 standards and legislation, accessibility 58 stop action key 12 supported discs, recovery 49 switch screen image action key 12 system screen gesture 24 three-finger swipe TouchPad gesture 26 Thunderbolt port with HP Sleep and Charge, identifying USB Type-C 4 Thunderbolt, connecting USB Type
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User Guide