HP StorageWorks 3000 RAID Array 3000 Firmware Upgrade Procedure

RAID Array 3000

Firmware Upgrade Procedure

Overview

The RAID Array 3000 firmware can be upgraded using the StorageWorks Command Console (SWCC)

application, or a standard terminal emulation tool. If the system disk is on the RA3000, the firmware cannot

be upgraded with SWCC. This is accomplished using the

Terminal Emulation method

, otherwise use the

StorageWorks Command Console method

.

Note:

If adding a second HSZ22 controller option to an existing single controller configuration, refer to the

RA3000 second controller option Installation Guide for upgrading the controllers' firmware.

Terminal emulation method

with system disk on the RA3000

If the host Operating System is installed on the RA3000, you must update the firmware using a serial

connection to a computer other than that attached to the RA3000 emulating a VT100 type terminal, following

these steps:

1.

Properly shutdown your host system.

2.

Using a computer other than that attached to the RA3000, connect a serial cable between the COM

port on that machine and the corresponding serial port (CTR TOP or CTR BOT) for the controller

on the RA3000.

3.

Start a terminal emulator session. On Windows NT, Compaq suggests the HyperTerminal

emulator. Settings to use are 9600 baud, 8 bits, No Parity, 1 stop bit, XON/XOFF.

4.

To activate the controller, press the

Escape

key, then press the

Shift+7

keys. The controller will

respond with a banner stating "DEC HSZ22 DEC Monitor Utility," followed by the firmware revision

number. If the firmware revision is lower than the firmware on the CD, then proceed with the

upgrade. If the firmware revision is the same revision level as the firmware on the CD, you do not

need to upgrade your firmware.

NOTE:

You will not actually be using this utility to upgrade the firmware, but knowing that it is

operational ensures communication with the controller.

5.

Reset the controller by power cycling the RA3000 subsystem. You will see a "FLASH Boot Utility . .

." banner, followed by instructions to type CTRL/C to abort.

6.

Press the

CTRL/C

keys to abort the load sequence. The system displays a FLASH Boot Utility

Options menu.

7.

Choose a menu item (2) and change the serial baud rate to 38400.

8.

When the system displays the "Please change your baud rate and press RETURN" message, use

the HyperTerminal

File | Properties | Configure option to do this.

9.

After you change the baud rate, you may have to disconnect and reconnect the HyperTerminal

session. Press the

Return

key after HyperTerminal restarts. The system will display the "FLASH

Boot Utility Option" menu again.

10. Select the menu item (1), Download new Firmware Image.

11. Use the HyperTerminal menu option Transfer | Send Text File. Use the full path of the firmware file

to send the firmware. The system displays a message containing the text: "Receiving code for

System Version <ver>" and a series of \ | / - characters cycling at the end of the line.