HP StorageWorks 3800ux HP StorageWorks Standalone UDO Drive and Optical Jukebo

Read Me First

© Copyright 2004 Hewlett-Packard Development Company, L.P.

AA961-96003

Printed in the U.S.A.

May 2004

Product names mentioned herein may be trademarks of their respective

companies as reflected by an associated footnote. The information in this

document is subject to change without notice.

*AA961-96003*

hp

StorageWorks

Standalone UDO Drive and

Optical Jukeboxes

This document provides critical information needed for customers attaching devices to a Windows

environment. Read this document in its entirety before proceeding to the manuals provided with

this product.

Caution:

Due to limitations of the Windows operating system, 8192 byte/sector media can

cause Windows operating systems to "blue screen" during boot up if media is loaded in the

drive.

There is a kernel fix for Windows 2000 (Microsoft Security Patch KB835732) available for this

problem from Microsoft support at

. Select

your country from the drop-down list.

This problem is referenced in Microsoft Knowledge Base Article 831293.

Be aware that while

the article itself does not list a work-around, the appropriate kernel fix is available from

Microsoft. There is no charge for the fix.

The corresponding security patch for Windows XP and Windows Server 2003 will be available

soon through Microsoft.

For detailed information, please see the article

at

.