HP StorageWorks 600 HP StorageWorks 600 Modular Disk System User Guide
HP StorageWorks 600 - Modular Disk System Manual
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- HP StorageWorks 600 | HP StorageWorks 600 Modular Disk System User Guide - Page 1
HP StorageWorks 600 Modular Disk System User Guide Part Number 495105-003 January 2010 (Third Edition) - HP StorageWorks 600 | HP StorageWorks 600 Modular Disk System User Guide - Page 2
trademarks of Microsoft Corporation. Intended audience This document is for the person who installs, administers, and troubleshoots servers and storage systems. HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy - HP StorageWorks 600 | HP StorageWorks 600 Modular Disk System User Guide - Page 3
Installing the hard drives ...18 Installation ...21 Cabling the MDS600 ...22 SAS cabling guidelines ...22 Cabling guidelines for HP rack and tower servers 22 Supported Utility ...26 Remote support and analysis tools ...26 HP Insight Remote Support software 26 Keeping the system current ...27 Change - HP StorageWorks 600 | HP StorageWorks 600 Modular Disk System User Guide - Page 4
Troubleshooting ...28 When the MDS600 does not power up ...28 LED behavior ...28 Recognizing hard drive electrostatic discharge 38 Specifications ...39 Environmental specifications ...39 Storage array specifications ...39 Technical support...40 Before you contact HP ...40 HP contact information... - HP StorageWorks 600 | HP StorageWorks 600 Modular Disk System User Guide - Page 5
Component identification Front panel components Item 1 2 3 4 Description Drawer 1 Drawer 1 diagnostic cable access (For use by authorized HP personnel only) Drawer 2 Drawer 2 diagnostic cable access (For use by authorized HP personnel only) Component identification 5 - HP StorageWorks 600 | HP StorageWorks 600 Modular Disk System User Guide - Page 6
Front panel LEDs and button Item 1 Description Hard drive LEDs Normal mode (UID LED is solid) Status Green = The drive is online, but is not currently active. Flashing irregularly green = The drive is active and it is operating normally. Flashing green (1 Hz) = Do not remove the drive. Removing - HP StorageWorks 600 | HP StorageWorks 600 Modular Disk System User Guide - Page 7
is enabled from the UID button Blue flashing = Item 1 is in locate mode Off = UID LED is disabled Green = System health is good Off = System is off Amber = Enclosure requires service check: I/O, fan and power supply LEDs, and AC power cables to power supplies. Off = Enclosure is functioning normally - HP StorageWorks 600 | HP StorageWorks 600 Modular Disk System User Guide - Page 8
Rear panel components The figure shows a maximum configuration. Your enclosure might appear differently, for example, containing power supply or I/O module blanks, depending on the configuration that was ordered. Item 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 Description Power supply 1 - HP StorageWorks 600 | HP StorageWorks 600 Modular Disk System User Guide - Page 9
Amber = Enclosure requires service check: I/O, fan and power supply LEDs, and AC power cables to power supplies. Off = Enclosure is functioning normally. Blue = UID LED is enabled from the UID button. Blue flashing = System is in hard drive locate mode or an enclosure firmware update is in progress - HP StorageWorks 600 | HP StorageWorks 600 Modular Disk System User Guide - Page 10
9 = Standby heartbeat failure 10 = Remote I/O module heartbeat failure Blue = UID LED is enabled from the UID button. Blue flashing = System is in hard drive locate mode or an enclosure firmware update is in progress. Off = UID LED is disabled. Device bay ID numbers Component identification 10 - HP StorageWorks 600 | HP StorageWorks 600 Modular Disk System User Guide - Page 11
SAS and SATA hard drive LEDs Item 1 2 Description Fault/UID LED (amber/blue) Online LED (green) SAS and SATA hard drive LED combinations Online/activity LED (green) On, off, or flashing Fault/UID LED (amber/blue) Alternating amber and blue On, off, or flashing Steadily blue On Amber, - HP StorageWorks 600 | HP StorageWorks 600 Modular Disk System User Guide - Page 12
Online/activity LED (green) Flashing irregularly Flashing irregularly Off Fault/UID LED (amber/blue) Amber, flashing regularly (1 Hz) Off Steadily amber Off Amber, flashing regularly (1 Hz) Off Off Interpretation The drive is active, but a predictive failure alert has been received for this - HP StorageWorks 600 | HP StorageWorks 600 Modular Disk System User Guide - Page 13
Complete server blade hardware installation and cabling. See the server blade documentation. 2. Connect the SAS cables and power cords to the MDS600. 3. Press and hold the Power On/Standby button. Wait and observe the system power LED and system fans. When the MDS600 powers up, the system power LED - HP StorageWorks 600 | HP StorageWorks 600 Modular Disk System User Guide - Page 14
to install a rack: • Leave a minimum clearance of 63.5 cm (25.0 in) in front of the rack. • Leave a minimum clearance of 76.2 cm (30.0 in) behind the rack. • Leave a minimum clearance of 121.9 cm (48.0 in) from the back of the rack to the back of another rack or row of racks. HP MDS600s - HP StorageWorks 600 | HP StorageWorks 600 Modular Disk System User Guide - Page 15
failure. When installing more than one MDS600, you may need to use additional power distribution devices to safely provide power to all devices. Observe the following guidelines: • Balance the MDS600 power load between available AC supply branch circuits. • Do not allow the overall system AC current - HP StorageWorks 600 | HP StorageWorks 600 Modular Disk System User Guide - Page 16
top. NOTE: If you are installing more than one HP MDS600 Disk System, install the first HP MDS600 Disk System in the bottom of the rack, and then install additional HP MDS600 Disk Systems by moving up the rack with each subsequent HP MDS600 Disk System. Plan rack installation carefully because it is - HP StorageWorks 600 | HP StorageWorks 600 Modular Disk System User Guide - Page 17
manual material handling. • Remove all installed HP MDS600 Disk System components from their HP MDS600 Disk Systems before installing or moving the HP MDS600 Disk Systems. • Use caution and get help to lift and stabilize HP MDS600 Disk Systems during installation or removal, especially when the HP - HP StorageWorks 600 | HP StorageWorks 600 Modular Disk System User Guide - Page 18
5. Install the HP MDS600 Disk System. 6. Tighten the thumbscrews to secure the HP MDS600 Disk System to the rack. The installation is complete. Hard drive overview The MDS600 supports up to 35 SAS or SATA hard drives per storage drawer. Always populate hard drive bays from the rear to the front - HP StorageWorks 600 | HP StorageWorks 600 Modular Disk System User Guide - Page 19
risk of personal injury or damage to the equipment, ensure that only one hard drive drawer is extended at a time. WARNING: To reduce the risk of personal injury or damage to the equipment, you must adequately support the chassis during installation and removal. It is not secured to the rack frame or - HP StorageWorks 600 | HP StorageWorks 600 Modular Disk System User Guide - Page 20
4. Remove the hard drive blank. 5. Prepare the hard drive. Setup 20 - HP StorageWorks 600 | HP StorageWorks 600 Modular Disk System User Guide - Page 21
Pinch hazard-Keep hands out of front and rear of chassis when closing hard drive drawers. 7. When all drives have been installed, close the hard drive drawer. Installation 1. Be sure the hard drive drawer is closed all the way. 2. Release the I/O blank handle. 3. Push the I/O blank handle down until - HP StorageWorks 600 | HP StorageWorks 600 Modular Disk System User Guide - Page 22
MDS600 to HP rack or tower servers, installing a secondary I/O module in the hard drive drawer is not a valid configuration. See the QuickSpecs on the HP website (http://www.hp.com/go/mds600) for additional special cabling guidelines. Supported cables No SAS cable ships standard with the MDS600. HP - HP StorageWorks 600 | HP StorageWorks 600 Modular Disk System User Guide - Page 23
supported cables, see the QuickSpecs on the HP website (http://www.hp.com). To acquire different lengths, contact the nearest authorized HP reseller ("HP plug, electrical outlet, and the point where the cord extends from the storage system. To connect AC power cords: 1. Connect the power cords to the - HP StorageWorks 600 | HP StorageWorks 600 Modular Disk System User Guide - Page 24
for additional browser and support information. For more information, refer to the Configuring Arrays on HP Smart Array Controllers Reference Guide on the Documentation CD or the HP website (http://www.hp.com). Option ROM Configuration for Arrays Before installing an operating system, you can use - HP StorageWorks 600 | HP StorageWorks 600 Modular Disk System User Guide - Page 25
from the support and drivers page for storage products (http://www.hp.com/support). 1. Find the most recent version of the component that you require. Components for controller firmware updates are available in offline and online formats. 2. Follow the instructions for installing the component - HP StorageWorks 600 | HP StorageWorks 600 Modular Disk System User Guide - Page 26
Pack) is targeted for larger environments and is integrated with HP Systems Insight Manager (SIM). It provides comprehensive remote monitoring, notification/advisories, dispatch and proactive service support for nearly all HP servers, storage, network and SAN environments, plus selected Dell and IBM - HP StorageWorks 600 | HP StorageWorks 600 Modular Disk System User Guide - Page 27
products. For more information, refer to the HP website (http://www.hp.com/go/pcn). Care Pack HP Care Pack Services offer upgraded service levels to extend and expand standard product warranty with easy-to-buy, easy-to-use support packages that help you make the most of your server investments - HP StorageWorks 600 | HP StorageWorks 600 Modular Disk System User Guide - Page 28
Troubleshooting When the MDS600 does not power up If the MDS600 does not power up: 1. Ensure that the MDS600 is connected to a working AC source. 2. Ensure that the power source is working properly: o Check the status using the system authorized service provider for assistance ("HP contact - HP StorageWorks 600 | HP StorageWorks 600 Modular Disk System User Guide - Page 29
in a NetWare environment. For additional information about diagnosing hard drive problems, see the HP ProLiant Servers Troubleshooting Guide. CAUTION: Sometimes, a drive that has previously failed may seem to be operational after the system is power-cycled or (for a hot-pluggable drive) after the - HP StorageWorks 600 | HP StorageWorks 600 Modular Disk System User Guide - Page 30
system are rejected with unrecoverable errors. You are likely to lose data, although it can sometimes be recovered. One problems, such as a faulty cable or temporary power loss to a storage system MDS600 ("Power down" on page 13). 3. Power up the MDS600 , refer to the HP SIM documentation on the system - HP StorageWorks 600 | HP StorageWorks 600 Modular Disk System User Guide - Page 31
1 minute per gigabyte for the rebuild process to be completed. System performance is affected during the rebuild, and the system is unprotected against further drive failure until the rebuild has finished. Therefore, replace drives during periods of low activity when possible. Troubleshooting 31 - HP StorageWorks 600 | HP StorageWorks 600 Modular Disk System User Guide - Page 32
go out, the replacement drive has failed and is producing unrecoverable disk errors. Remove and replace the failed replacement drive. When automatic data terminates. If this situation occurs, reboot the server. The system may temporarily become operational long enough to allow recovery of unsaved - HP StorageWorks 600 | HP StorageWorks 600 Modular Disk System User Guide - Page 33
is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to - HP StorageWorks 600 | HP StorageWorks 600 Modular Disk System User Guide - Page 34
O. Box 692000, Mail Stop 530113 Houston, Texas 77269-2000 • 1-800-HP-INVENT (1-800-474-6836). (For continuous quality improvement, calls may be installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions - HP StorageWorks 600 | HP StorageWorks 600 Modular Disk System User Guide - Page 35
-TRE, Herrenberger Strasse 140, 71034 Boeblingen, Germany The official EU CE declaration of conformity for this device can be found on the HP website (http://www.hp.com/go/certificates). Disposal of waste equipment by users in private households in the European Union Regulatory compliance notices 35 - HP StorageWorks 600 | HP StorageWorks 600 Modular Disk System User Guide - Page 36
environment. For more information about where you can drop off your waste equipment for recycling, please contact your local city office, your household waste disposal service or the shop where you purchased the product. Japanese notice Regulatory compliance notices 36 - HP StorageWorks 600 | HP StorageWorks 600 Modular Disk System User Guide - Page 37
BSMI notice Korean notice Class A equipment Class B equipment Chinese notice Class A equipment Power cord statement for Japan Regulatory compliance notices 37 - HP StorageWorks 600 | HP StorageWorks 600 Modular Disk System User Guide - Page 38
follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive are used for grounding. Use one or more of the following methods when handling or installing electrostatic-sensitive parts: • Use - HP StorageWorks 600 | HP StorageWorks 600 Modular Disk System User Guide - Page 39
corresponds to a pressure minimum of 70 KPa. ‡ Maximum allowable altitude change rate is 457 m/min (1500 ft/min). Storage array specifications Specification Height Depth Width Weight (maximum) Weight (no drives installed) Value 22.10 cm (8.70 in) 89.12 cm (35.08 in) 44.70 cm (17.60 in) 145 - HP StorageWorks 600 | HP StorageWorks 600 Modular Disk System User Guide - Page 40
/us/en/wwcontact.html). For HP technical support: • In the United States, for contact options see the Contact HP United States webpage (http://welcome.hp.com/country/us/en/contact_us.html). To contact HP by phone: o Call 1-800-HP-INVENT (1-800-474-6836). This service is available 24 hours a day - HP StorageWorks 600 | HP StorageWorks 600 Modular Disk System User Guide - Page 41
required, you can call the HP Technical Support Center and a technician will help you over the telephone. HP specifies in the materials shipped est obligatoire. Si vous demandez à HP de remplacer ces pièces, les coûts de déplacement et main d'œuvre du service vous seront facturés. Facultatif - Piè - HP StorageWorks 600 | HP StorageWorks 600 Modular Disk System User Guide - Page 42
Web HP (http://www.hp.com/ prodotti HP sono la riparazione ad HP, deve sostenere le HP. Nel caso di riparazione da parte del cliente, HP HP (http://www.hp.com/go/selfrepair). Customer Self Repair HP HP (oder ein HP HP vornehmen lassen, werden Ihnen die Anfahrt- und Arbeitskosten für diesen Service - HP StorageWorks 600 | HP StorageWorks 600 Modular Disk System User Guide - Page 43
Lieferung am selben Tag oder innerhalb von vier Stunden gegen einen Aufpreis verfügbar. Wenn Sie Hilfe benötigen, können Sie das HP technische Support Center anrufen und sich von einem Mitarbeiter per Telefon helfen lassen. Den Materialien, die mit einem CSRErsatzteil geliefert werden, können Sie - HP StorageWorks 600 | HP StorageWorks 600 Modular Disk System User Guide - Page 44
propio cliente de HP, póngase en HP siguiente (http://www.hp.com/go/selfrepair). Customer Self Repair Veel onderdelen in HP HP (of een HP Service HP Service HP Service Partner om via de telefoon technische ondersteuning te ontvangen. HP stico, a HP (ou fornecedores/parceiros de serviço da HP) concluir - HP StorageWorks 600 | HP StorageWorks 600 Modular Disk System User Guide - Page 45
entanto, se desejar que a HP as substitua, pode haver ou HP não são projetadas para o reparo feito pelo cliente. A fim de cumprir a garantia do cliente, a HP HP para que um técnico o ajude por telefone. A HP especifica HP. Nos casos em que isso for necessário, é preciso enviar a peça com defeito à HP - HP StorageWorks 600 | HP StorageWorks 600 Modular Disk System User Guide - Page 46
Technical support 46 - HP StorageWorks 600 | HP StorageWorks 600 Modular Disk System User Guide - Page 47
Technical support 47 - HP StorageWorks 600 | HP StorageWorks 600 Modular Disk System User Guide - Page 48
6) ADU Array Diagnostics Utility CPQONLIN NetWare Online Array Configuration Utility GSI global service indicator I/O input/output iLO 2 Integrated Lights-Out 2 IML Integrated Management Log ISEE Instant Support Enterprise Edition LED light-emitting diode ORCA Option ROM Configuration for Arrays - HP StorageWorks 600 | HP StorageWorks 600 Modular Disk System User Guide - Page 49
PSP ProLiant Support Pack SIM Systems Insight Manager SMTP Simple Mail Transfer Protocol SNMP Simple Network Management Protocol UID unit identification Acronyms and abbreviations 49 - HP StorageWorks 600 | HP StorageWorks 600 Modular Disk System User Guide - Page 50
22 H hard drive LEDs 11 hard drive, failure of 29 hard drives, installing 18 help resources 40 HP ProLiant Essentials Foundation Pack 25 HP Systems Insight Manager overview 25 HP technical support 40 HP, contacting 40 I I/O module 21 identification number 33 IML (Integrated Management Log) 25 - HP StorageWorks 600 | HP StorageWorks 600 Modular Disk System User Guide - Page 51
problems 28 powering up 13 problem diagnosis 28 R rack installation 16 specifications 39 static electricity 38 support 26, 40 system configuration settings 24 system, keeping current 27 Systems Insight Manager 25 T technical support 40 telephone numbers 40 temperature requirements 14 troubleshooting
HP StorageWorks 600 Modular Disk System
User Guide
Part Number 495105-003
January 2010 (Third Edition)